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Condensed Consolidated Statements of Operations - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2022
Mar. 31, 2021
Revenue:    
Total revenue $ 48,492 $ 50,099
Cost of revenue:    
Total cost of revenue 12,944 10,694
Gross profit 35,548 39,405
Operating expenses:    
Sales and marketing 29,193 23,925
Research and development 10,644 7,946
General and administrative 10,877 9,768
Total operating expenses 50,714 41,639
Loss from operations (15,166) (2,234)
Interest expense 54 231
Other (income) expense, net 177 116
Loss before provision for income taxes (15,397) (2,581)
Provision for income taxes 82 249
Net loss (15,479) (2,830)
Cumulative preferred dividends allocated to preferred stockholders 0 (558)
Net loss attributable to common stockholders $ (15,479) $ (3,388)
Net income (loss) per share attributable to common stockholders:    
Basic (in dollars per share) $ (0.32) $ (0.10)
Diluted (in dollars per share) $ (0.32) $ (0.10)
Weighted-average shares used in computing net income (loss) per share attributable to common stockholders:    
Basic (in shares) 47,631,813 32,615,648
Diluted (in shares) 47,631,813 32,615,648
Subscription and other platform    
Revenue:    
Total revenue $ 43,477 $ 42,910
Cost of revenue:    
Total cost of revenue 9,602 7,485
Professional services    
Revenue:    
Total revenue 5,015 7,189
Cost of revenue:    
Total cost of revenue $ 3,342 $ 3,209