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Restructuring | 9 Months Ended
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Sep. 30, 2023
Restructuring and Related Activities [Abstract] |
Restructuring | Restructuring In the third quarter of 2022, the Company initiated a strategic cost reduction plan to reduce its cost structure and lower its net loss, including voluntary and involuntary global headcount reductions as well as reductions in spending with various vendors. This plan was substantially completed in the first quarter of 2023, and the Company has pursued additional reductions in its workforce in the first nine months of 2023 to further reduce its cost structure. The following table summarizes the restructuring costs and lease impairment charges under both plans in our condensed consolidated statements of operations for the three and nine months ended September 30, 2023 (in thousands):
| Three Months Ended September 30, 2023 |  | Nine Months Ended September 30, 2023
| Severance and Related Charges(1) |  | Lease Impairment Charge(2) |  | Total |  | Severance and Related Charges(1) |  | Lease Impairment Charge(2) |  | Total
Cost of revenue |  |  |  |  |  |  |  |  |  |  |
Subscription and other platform | $ | 629 |  |  | $ | 19 |  |  | $ | 648 |  |  | $ | 2,134 |  |  | $ | 108 |  |  | $ | 2,242 |
Professional services | 39 |  |  | 18 |  |  | 57 |  |  | 143 |  |  | 119 |  |  | 262 |
Total cost of revenue | 668 |  |  | 37 |  |  | 705 |  |  | 2,277 |  |  | 227 |  |  | 2,504 |
Sales and marketing | 150 |  |  | 48 |  |  | 198 |  |  | 1,958 |  |  | 256 |  |  | 2,214 |
Research and development | 174 |  |  | 97 |  |  | 271 |  |  | 1,287 |  |  | 569 |  |  | 1,856 |
General and administrative | 21 |  |  | 70 |  |  | 91 |  |  | 303 |  |  | 409 |  |  | 712 |
Total restructuring costs | $ | 1,013 |  |  | $ | 252 |  |  | $ | 1,265 |  |  | $ | 5,825 |  |  | $ | 1,461 |  |  | $ | 7,286 |
(1)Severance and related charges primarily include severance and one-time termination benefits. (2)Lease impairment charge represents the underutilized real estate charge on the Company’s headquarters lease. The following table summarizes the restructuring costs in our condensed consolidated statements of operations for the three and nine months ended September 30, 2022 (in thousands):
| Three and Nine Months Ended September 30, 2022
| Severance and Related Charges(1)
Cost of revenue |
Subscription and other platform | $ | 363 |
Professional services | 27 |
Total cost of revenue | 390 |
Sales and marketing | 582 |
Research and development | 61 |
General and administrative | 37 |
Total restructuring costs | $ | 1,070 |
(1)Severance and related charges primarily include severance and one-time termination benefits. The Company paid restructuring costs of $1.3 million and $5.4 million during the three and nine months ended September 30, 2023, respectively, and $0.5 million during the three and nine months ended September 30, 2022. As of September 30, 2023 and December 31, 2022, the restructuring liability was $0.6 million and $0.2 million, respectively, and is included in accrued and other current liabilities on the condensed consolidated balance sheets. The Company expects to incur additional restructuring costs of $0.4 million to $0.8 million in the fourth quarter of 2023 and may incur additional costs in future periods for restructuring activities.

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- Definition The entire disclosure for restructuring and related activities. Description of restructuring activities such as exit and disposal activities, include facts and circumstances leading to the plan, the expected plan completion date, the major types of costs associated with the plan activities, total expected costs, the accrual balance at the end of the period, and the periods over which the remaining accrual will be settled. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 420 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 1 -Subparagraph (b)(2) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482017/420-10-50-1 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 420 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 1 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482017/420-10-50-1 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Topic 420 -Name Accounting Standards Codification -Publisher FASB -URI https://asc.fasb.org//420/tableOfContent Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Topic 420 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 1 -Subparagraph (e) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482017/420-10-50-1 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Topic 420 -SubTopic 10 -Name Accounting Standards Codification -Section S99 -Paragraph 2 -Subparagraph (SAB Topic 5.P.4(e)) -Publisher FASB -URI https://asc.fasb.org//1943274/2147479823/420-10-S99-2 + Details
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