Restructuring - Schedule of Restructuring Costs (Details) - Cost Reduction And Cost Structure Reduction Plans - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	$ 1,265		$ 7,286
Cost of revenue
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	705		2,504
Sales and marketing
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	198		2,214
Research and development
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	271		1,856
General and administrative
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	91		712
Severance and Related Charges
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	1,013	$ 1,070	5,825	$ 1,070
Severance and Related Charges \| Cost of revenue
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	668	390	2,277	390
Severance and Related Charges \| Sales and marketing
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	150	582	1,958	582
Severance and Related Charges \| Research and development
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	174	61	1,287	61
Severance and Related Charges \| General and administrative
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	21	37	303	37
Lease Impairment Charge
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	252		1,461
Lease Impairment Charge \| Cost of revenue
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	37		227
Lease Impairment Charge \| Sales and marketing
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	48		256
Lease Impairment Charge \| Research and development
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	97		569
Lease Impairment Charge \| General and administrative
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	70		409
Subscription and other platform
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	648		2,242
Subscription and other platform \| Severance and Related Charges
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	629	363	2,134	363
Subscription and other platform \| Lease Impairment Charge
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	19		108
Professional services
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	57		262
Professional services \| Severance and Related Charges
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	39	$ 27	143	$ 27
Professional services \| Lease Impairment Charge
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	$ 18		$ 119