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Stockholders’ Equity and Equity Incentive Plan - Schedule of Share-based Compensation Expense by line item in the Condensed Consolidated Statements of Operations (Details) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2025
Jun. 30, 2024
Jun. 30, 2025
Jun. 30, 2024
Class Of Stock [Line Items]        
Total stock-based compensation expense $ 7,378 $ 12,076 $ 14,508 $ 22,413
Cost of revenue        
Class Of Stock [Line Items]        
Total stock-based compensation expense 521 816 1,082 1,605
Cost of revenue | Subscription and other platform        
Class Of Stock [Line Items]        
Total stock-based compensation expense 394 687 819 1,355
Cost of revenue | Professional services        
Class Of Stock [Line Items]        
Total stock-based compensation expense 127 129 263 250
Sales and marketing        
Class Of Stock [Line Items]        
Total stock-based compensation expense 2,100 3,338 4,247 6,396
Research and development        
Class Of Stock [Line Items]        
Total stock-based compensation expense 1,373 2,246 2,726 4,374
General and administrative        
Class Of Stock [Line Items]        
Total stock-based compensation expense $ 3,384 $ 5,676 $ 6,453 $ 10,038