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CONTRACTS WITH CUSTOMERS AND REVENUE CONCENTRATION
 9 Months Ended
Sep. 30, 2024
Revenue from Contract with Customer [Abstract]  
CONTRACTS WITH CUSTOMERS AND REVENUE CONCENTRATION CONTRACTS WITH CUSTOMERS AND REVENUE CONCENTRATION
Receivables

Receivables from contracts with customers, net of allowance for credit losses of $6,150, were $17,233 at September 30, 2024. Receivables from contracts with customers, net of allowance for credit losses of $4,787, were $14,202 at December 31, 2023. We had a provision for expected losses of $111, write-offs charged against the allowance for credit losses of $16, and recoveries on previously written off receivables of $1,267 during the nine months ended September 30, 2024. No customer represented more than 10% of our net accounts receivable balance as of September 30, 2024 or December 31, 2023.

Deferred Commissions

Deferred commission costs from contracts with customers were $11,958 and $10,302 at September 30, 2024 and December 31, 2023, respectively. The amount of amortization recognized for the three and nine months ended September 30, 2024 was $689 and $1,548, respectively, and for the three and nine months ended September 30, 2023 was $1,029 and $2,176, respectively.

Deferred Revenue

During the three and nine months ended September 30, 2024, revenue of $286 and $6,409, respectively, and during the three and nine months ended September 30, 2023, revenue of $924 and $6,650, respectively, was recognized from the deferred revenue balance at the beginning of each period.

Transaction Price Allocated to the Remaining Performance Obligations

As of September 30, 2024, approximately $67,318 of revenue is expected to be recognized from remaining performance obligations. We expect to recognize revenue on approximately 34% of these remaining performance obligations over the next 12 months, with the balance recognized thereafter. These amounts exclude remaining performance obligations related to contracts for professional services for tax and payroll offerings whose remaining contractual term is less than one year as of September 30, 2024.

During the nine months ended September 30, 2024, various multi-year license arrangement was finalized primarily driving the increase in our deferred revenue balances as of September 30, 2024 when compared to December 31, 2023. The arrangement is also driving the decrease in our transaction price estimated to be recognized during the next 12 months from 87% as of December 31, 2023 to 34% as of September 30, 2024.

Revenue Concentration

During the nine months ended September 30, 2024 and 2023, there were no customers that individually represented 10% or more of consolidated revenue.