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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Cash flows from operating activities:    
Net loss $ (8,569) $ (5,632)
Adjustments to reconcile loss to net cash (used) in provided by operations:    
Depreciation and amortization 16,200 14,243
Amortization of operating lease assets 1,025 1,129
Amortization of debt financing costs and discount 531 548
Non-cash interest expense 0 1,471
Net accretion of discounts on available-for-sale securities (273) (63)
Provision for expected losses 111 2,004
Provision for deferred income taxes 388 111
Loss on extinguishment of debt 0 (1,208)
Net realized gains on sales of available-for-sale securities (1,929) (1,645)
Share-based compensation 4,981 4,170
Loss on disposals of long-term assets 0 132
Change in fair value of contingent purchase consideration 0 175
Changes in operating assets and liabilities:    
Accounts receivable (3,142) (5,014)
Inventory (78) 159
Prepaid expenses and other assets (1,656) 4,031
Operating lease right-of-use assets 0 473
Accounts payable (1,253) (498)
Accrued expenses and other long-term obligations (1,052) 918
Operating lease liabilities (1,139) (895)
Deferred revenue (4,539) (5,190)
Net cash (used in) provided by operating activities (394) 11,835
Cash flows from investing activities:    
Acquisition of intangible asset (12,397) (697)
Purchases of property and equipment (546) (1,365)
Software capitalization costs (7,677) (5,029)
Purchases of available-for-sale securities (10,914) (21,513)
Proceeds from sales and maturities of available-for-sale securities 13,325 10,428
Net cash used in investing activities (18,209) (18,176)
Cash flows from financing activities:    
Payments of notes payable (420) (35,627)
Payment for Debt Extinguishment or Debt Prepayment Cost 0 468
Payments made on amounts due for the acquisition of intangible assets (658) 0
Net proceeds from issuance of common stock 902 45,986
Capital raise fees (47) (258)
Net change in client fund obligations (26,068) (31,033)
Net cash used in financing activities (26,291) (21,400)
Net decrease in cash and cash equivalents (44,894) (27,741)
Cash and cash equivalents, beginning of period 177,622 164,042
Cash and cash equivalents, end of period 132,728 136,301
Cash and cash equivalents 11,248 32,787
Cash and cash equivalents held to satisfy client funds obligations 121,480 103,514
Total cash and cash equivalents 132,728 136,301
Supplemental information:    
Cash paid for interest 0 3,140
Cash paid for income taxes 15 532
Non-cash investing and financing activities:    
Acquisition of intangible assets 6,918 332
Notes payable issued for acquisitions 3,138 0
Shares issued for acquisitions $ 9,125 $ 2,543