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CONTRACTS WITH CUSTOMERS AND REVENUE CONCENTRATION
 12 Months Ended
Dec. 31, 2024
Revenue from Contract with Customer [Abstract]  
Revenue from Contract with Customer [Text Block] CONTRACTS WITH CUSTOMERS AND REVENUE CONCENTRATION
Receivables

Receivables from contracts with customers, net of allowance for credit losses of $6,328, were $18,154 at December 31, 2024. Receivables from contracts with customers, net of allowance for credit losses of $4,787, were $14,202 at December 31, 2023. We had a provision for expected losses of $46, write-offs charged against the allowance for credit losses of $68, and recoveries on previously written off receivables of $1,563 during the year ended December 31, 2024. We had a provision for expected losses of $2,047, write-offs charged against the allowance for credit losses of $735, and recoveries on previously written off receivables of $227 during the year ended December 31, 2023. No customers represented more than 10% of our net accounts receivable balance as of December 31, 2024 and 2023.

Contract Assets

Costs to Fulfill Contracts

Contract assets from contracts with customers were $1,712 at December 31, 2024, with no balance at December 31, 2023. The establishment of contract assets during the year ended December 31, 2024, is due to new multi-year arrangements that began in 2024.

Costs to Obtain Contracts

Deferred commission costs from contracts with customers were $12,351 and $10,302 at December 31, 2024, and December 31, 2023, respectively. The amount of amortization recognized for the years ended December 31, 2024, and December 31, 2023, was $2,568 and $2,803, respectively.

Deferred Revenue

During the years ended December 31, 2024 and 2023, revenue of $6,626 and $7,488, respectively, was recognized from the deferred revenue balance at the beginning of each period.

Transaction Price Allocated to the Remaining Performance Obligations

As of December 31, 2024, approximately $79,095 of revenue is expected to be recognized from remaining performance obligations. We expect to recognize revenue on approximately 32% of these remaining performance obligations over the next 12 months, with the balance recognized thereafter.

During the year ended December 31, 2024, various multi-year arrangements were finalized primarily driving the increase in our deferred revenue balances as of December 31, 2024, compared to December 31, 2023. The arrangement is also driving the decrease in our transaction price estimated to be recognized during the next 12 months from 87% as of December 31, 2023, to 32% as of December 31, 2024.

Revenue Concentration

During the years ended December 31, 2024 and 2023, there were no customers that individually represented 10% or more of consolidated revenue.