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Segment, Geographic, and Concentrations of Risk Information
 9 Months Ended
Sep. 30, 2025
Segment Reporting [Abstract]  
Segment, Geographic, and Concentrations of Risk Information Segment, Geographic, and Concentrations of Risk Information
Segment Information
As previously detailed in Note 1 – Nature of Business and Significant Accounting Policies, the Company operates as one reportable segment. As of September 30, 2025, the Company’s CODM was its CEO. The Company’s CODM does not manage any part of the Company separately, and the allocation of resources and assessment of performance is based solely on the Company’s consolidated operations and financial results. The accounting policies of our single reportable segment are the same as those described in Note 1 – Nature of Business and Significant Accounting Policies.
The CODM uses net income (loss) in evaluating the performance of our single reportable segment and determining how to allocate resources of the Company as a whole, including investing in our products, services and customers. As the Company only has one reportable segment, the measure of segment assets is reported on the balance sheet as total consolidated assets.
The following table details the revenues, significant expenses and other segment items regularly provided to the CODM:
Three Months Ended
September 30,		Nine Months Ended
September 30,
2025202420252024
Revenues$45,893 $54,032 $117,789 $143,157 
Less:
Adjusted cost of revenues (1)
26,716 35,209 67,007 92,229 
Adjusted research and development (2)
4,620 4,980 13,441 14,595 
Adjusted sales and marketing (2)
3,998 4,022 11,594 11,862 
Adjusted general and administrative (3)
4,833 3,144 11,701 9,548 
Adjusted depreciation and amortization (4)
2,164 2,824 5,673 9,108 
Capitalizable software development expenditures2,445 1,359 6,806 2,922 
Capitalized software development expenditures(2,445)(1,359)(6,806)(2,922)
Share-based compensation1,850 1,193 5,105 2,714 
Amortization of purchased intangible assets related to business combinations— 330 316 990 
Impairment of capitalized software— 507 384 927 
Right-of-use asset impairment— 138 — 138 
Gain on early lease termination(443)— (443)— 
Debt restructuring costs— 669 — 1,121 
Gain on debt restructurings, net— (12,366)— (13,690)
Loss on extinguishment of revolving credit facility— — — 788 
Interest expense885 5,731 2,844 9,686 
Other (income) expense, net(126)72 (611)864 
Income tax provision (benefit)(36)36 9 171 
Segment net income (loss)$1,432 $7,543 $769 $2,106 
Reconciliation of profit or loss
Income from discontinued operations, net of tax— 1,426 (400)3,032 
Consolidated net income (loss)$1,432 $8,969 $369 $5,138 
(1) Excludes any share-based compensation expense.
(2) Excludes any depreciation and amortization or share-based compensation expense.
(3) Excludes any depreciation and amortization, share-based compensation expense, right-of-use asset impairments, gain on early lease terminations, or debt restructuring costs.
(4) Excludes amortization of purchased intangible assets.
Geographic Information
The following table details the Company’s revenues by geographic region based on shipping destination (in thousands):
Three Months Ended
September 30,		Nine Months Ended
September 30,
2025202420252024
United States and Canada$45,832 $51,072 $117,582 $137,356 
Europe (including United Kingdom)$— $2,866 19 4,243 
Australia$61 $90 188 1,541 
Other$— $4 — 17 
Total$45,893 $54,032 $117,789 $143,157 
Substantially all of the Company’s long-term assets are located within the United States.
Concentrations of Credit Risk
Customer Concentrations
For the three months ended September 30, 2025, two customers accounted for 71.6% and 23.6% of revenues, respectively. For the three months ended September 30, 2024, two customers accounted for 38.6% and 36.7% of revenues, respectively.
For the nine months ended September 30, 2025, two customers accounted for 63.9% and 26.9% of revenues, respectively. For the nine months ended September 30, 2024, two customers accounted for 43.3% and 31.9% of revenues, respectively.
As of September 30, 2025, two customers accounted for 82.2% and 12.9% of accounts receivable, net, respectively. As of December 31, 2024, three customers accounted for 33.6%, 22.8%, and 18.8% of accounts receivable, net, respectively.
Concentrations in the Available Sources of Supply of Materials and Product
Our services use hardware and software from various third parties, some of which are procured from sole-source suppliers. For example, our MiFi mobile hotspots and fixed wireless access devices rely substantially on chipsets from Qualcomm. From time to time, certain components used in our products or solutions have been in short supply or their anticipated commercial introduction has been delayed or their availability has been interrupted for reasons outside our control. In addition, many of our suppliers are located outside of the United States and therefore can be impacted by additional government regulations, such as import tariffs.