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Segment, Geographic, and Concentrations of Risk Information - Revenues, Significant Expenses and Other Segment Items (Details) - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Sep. 30, 2025
Sep. 30, 2024
Segment Reporting Information [Line Items]        
Revenues $ 45,893 $ 54,032 $ 117,789 $ 143,157
Less:        
Share-based compensation 1,850 1,229 5,105 2,815
Impairment of capitalized software 0 507 384 927
Right-of-use asset impairment     0 139
Gain on early lease termination     443 0
Gain on debt restructurings, net 0 (12,366) 0 (13,690)
Loss on extinguishment of revolving credit facility 0 0 0 788
Other (income) expense, net (126) 72 (611) 864
Income tax provision (benefit) (36) 36 9 171
Income (Loss) from continuing operations 1,432 7,543 769 2,106
Income from discontinued operations, net of tax 0 1,426 (400) 3,032
Net income (loss) 1,432 8,969 369 5,138
Reportable Segment        
Segment Reporting Information [Line Items]        
Revenues 45,893 54,032 117,789 143,157
Less:        
Adjusted cost of revenues 26,716 35,209 67,007 92,229
Adjusted research and development 4,620 4,980 13,441 14,595
Adjusted sales and marketing 3,998 4,022 11,594 11,862
Adjusted general and administrative 4,833 3,144 11,701 9,548
Adjusted depreciation and amortization 2,164 2,824 5,673 9,108
Capitalizable software development expenditures 2,445 1,359 6,806 2,922
Capitalized software development expenditures (2,445) (1,359) (6,806) (2,922)
Share-based compensation 1,850 1,193 5,105 2,714
Amortization of purchased intangible assets related to business combinations 0 330 316 990
Impairment of capitalized software 0 507 384 927
Right-of-use asset impairment 0 138 0 138
Gain on early lease termination (443) 0 (443) 0
Debt restructuring costs 0 669 0 1,121
Gain on debt restructurings, net 0 (12,366) 0 (13,690)
Loss on extinguishment of revolving credit facility 0 0 0 788
Interest expense 885 5,731 2,844 9,686
Other (income) expense, net (126) 72 (611) 864
Income tax provision (benefit) (36) 36 9 171
Income (Loss) from continuing operations 1,432 7,543 769 2,106
Income from discontinued operations, net of tax 0 1,426 (400) 3,032
Net income (loss) $ 1,432 $ 8,969 $ 369 $ 5,138