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REVENUES FROM CONTRACTS WITH CUSTOMERS (Tables) | 12 Months Ended
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Dec. 31, 2022
Revenue from Contract with Customer [Abstract] |
Disaggregation of Revenue | The following tables present disaggregated revenue by category:
|  | Year Ended December 31, 2022
|  | Enterprise, Education and Technology |  | Media and Telecom
|  | Amount |  | Percentage of revenue |  | Amount |  | Percentage of revenue
Subscription |  | $ | 113,551 |  |  | 94.5 | % |  | $ | 38,929 |  |  | 80.1 | %
Professional services |  | 6,639 |  |  | 5.5 | % |  | 9,692 |  |  | 19.9 | %
|  | $ | 120,190 |  |  | 100 | % |  | $ | 48,621 |  |  | 100 | %
|  | Year Ended December 31, 2021
|  | Enterprise, Education and Technology |  | Media and Telecom
|  | Amount |  | Percentage of revenue |  | Amount |  | Percentage of revenue
Subscription |  | $ | 108,842 |  |  | 91.5 | % |  | $ | 36,124 |  |  | 78.4 | %
Professional services |  | 10,090 |  |  | 8.5 | % |  | 9,960 |  |  | 21.6 | %
|  | $ | 118,932 |  |  | 100 | % |  | $ | 46,084 |  |  | 100 | %
|  | Year Ended December 31, 2020
|  | Enterprise, Education and Technology |  | Media and Telecom
|  | Amount |  | Percentage of revenue |  | Amount |  | Percentage of revenue
Subscription |  | $ | 74,473 |  |  | 92.6 | % |  | $ | 29,591 |  |  | 74.0 | %
Professional services |  | 5,976 |  |  | 7.4 | % |  | 10,400 |  |  | 26.0 | %
|  | $ | 80,449 |  |  | 100 | % |  | $ | 39,991 |  |  | 100 | %
Contract with Customer, Contract Asset, Contract Liability, and Receivable | The following table represents a roll forward of costs to obtain a contract:
|  | December 31,
|  | 2022 |  | 2021 |  | 2020
Beginning balance |  | $ | 26,274 |  |  | $ | 17,683 |  |  | $ | 9,015 |
Additions to deferred contract acquisition costs during the period |  | 10,037 |  |  | 15,594 |  |  | 11,997 |
Amortization of deferred contract acquisition costs |  | (9,383) |  |  | (7,003) |  |  | (3,329) |
Ending balance |  | $ | 26,928 |  |  | $ | 26,274 |  |  | $ | 17,683 |
Deferred contract acquisition costs, current |  | $ | 8,979 |  |  | $ | 7,671 |  |  | $ | 4,788 |
Deferred contract acquisition costs, noncurrent |  | 17,949 |  |  | 18,603 |  |  | 12,895 |
Total deferred costs to obtain a contract |  | $ | 26,928 |  |  | $ | 26,274 |  |  | $ | 17,683 |
The following table represents a roll forward of costs to fulfill a contract:
|  | December 31,
|  | 2022 |  | 2021 |  | 2020
Beginning balance |  | $ | 5,426 |  |  | $ | 4,041 |  |  | $ | 3,993 |
Additions to deferred costs to fulfill a contract during the period |  | 1,578 |  |  | 2,457 |  |  | 950 |
Amortization of deferred costs to fulfill a contract |  | (1,482) |  |  | (1,072) |  |  | (902) |
|  |  | $ | — |  |  | — |  |
Ending balance |  | $ | 5,522 |  |  | $ | 5,426 |  |  | $ | 4,041 |
Deferred fulfillment costs, current |  | $ | 1,780 |  |  | $ | 1,408 |  |  | $ | 1,060 |
Deferred fulfillment costs, noncurrent |  | 3,742 |  |  | 4,018 |  |  | 2,981 |
Total deferred costs to fulfill a contract |  | $ | 5,522 |  |  | $ | 5,426 |  |  | $ | 4,041 |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 10 -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130551-203045 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 5 -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130545-203045 + Details
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