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REVENUES FROM CONTRACTS WITH CUSTOMERS | 6 Months Ended
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Jun. 30, 2023
Revenue from Contract with Customer [Abstract] |
REVENUES FROM CONTRACTS WITH CUSTOMERS | NOTE 3: REVENUES FROM CONTRACTS WITH CUSTOMERS Disaggregation of Revenue The following tables present disaggregated revenue by category:
|  | Three Months Ended June 30, 2023
|  | Enterprise, Education and Technology |  | Media and Telecom
|  | Amount |  | Percentage of revenue |  | Amount |  | Percentage of revenue
Subscription |  | $ | 30,258 |  |  | 97.1 | % |  | $ | 10,466 |  |  | 82.3 | %
Professional services |  | 900 |  |  | 2.9 | % |  | 2,256 |  |  | 17.7 | %
|  | $ | 31,158 |  |  | 100 | % |  | $ | 12,722 |  |  | 100 | %
|  | Three Months Ended June 30, 2022
|  | Enterprise, Education and Technology |  | Media and Telecom
|  | Amount |  | Percentage of revenue |  | Amount |  | Percentage of revenue
Subscription |  | $ | 28,280 |  |  | 93.0 | % |  | $ | 9,692 |  |  | 83.7 | %
Professional services |  | 2,123 |  |  | 7.0 | % |  | 1,883 |  |  | 16.3 | %
|  | $ | 30,403 |  |  | 100 | % |  | $ | 11,575 |  |  | 100 | %
|  | Six Months Ended June 30, 2023
|  | Enterprise, Education and Technology |  | Media and Telecom
|  | Amount |  | Percentage of revenue |  | Amount |  | Percentage of revenue
Subscription |  | $ | 60,132 |  |  | 96.2 | % |  | $ | 20,984 |  |  | 85.1 | %
Professional services |  | 2,356 |  |  | 3.8 | % |  | 3,681 |  |  | 14.9 | %
|  | $ | 62,488 |  |  | 100 | % |  | $ | 24,665 |  |  | 100 | %
|  | Six Months Ended June 30, 2022
|  | Enterprise, Education & Technology |  | Media and Telecom
|  | Amount |  | Percentage of revenue |  | Amount |  | Percentage of revenue
Subscription |  | $ | 55,882 |  |  | 92.9 | % |  | $ | 19,107 |  |  | 81.1 | %
Professional services |  | 4,248 |  |  | 7.1 | % |  | 4,457 |  |  | 18.9 | %
|  | $ | 60,130 |  |  | 100 | % |  | $ | 23,564 |  |  | 100 | %
The following tables summarize revenue by region based on the billing address of customers:
|  | Three Months Ended June 30,
|  | 2023 |  | 2022
|  | Amount |  | Percentage of revenue |  | Amount |  | Percentage of revenue
United States (“US”) |  | $ | 22,902 |  |  | 52.2 | % |  | $ | 23,572 |  |  | 56.2 | %
Europe, the Middle East and Africa ("EMEA") |  | 16,599 |  |  | 37.8 | % |  | 13,816 |  |  | 32.9 | %
Other |  | 4,379 |  |  | 10.0 | % |  | 4,590 |  |  | 10.9 | %
|  | $ | 43,880 |  |  | 100 | % |  | $ | 41,978 |  |  | 100 | %
|  | Six Months Ended June 30,
|  | 2023 |  | 2022
|  | Amount |  | Percentage of revenue |  | Amount |  | Percentage of revenue
US |  | $ | 45,973 |  |  | 52.7 | % |  | $ | 46,886 |  |  | 56.0 | %
EMEA |  | 32,523 |  |  | 37.3 | % |  | 27,640 |  |  | 33.0 | %
Other |  | 8,657 |  |  | 9.9 | % |  | 9,168 |  |  | 11.0 | %
|  | $ | 87,153 |  |  | 100 | % |  | $ | 83,694 |  |  | 100 | %
Remaining Performance Obligations Remaining performance obligations represent the amount of contracted future revenue that has not yet been recognized, including both deferred revenue and contracted amounts that will be invoiced and recognized as revenue in future periods. As of June 30, 2023, the aggregate amount of the transaction price allocated to remaining performance obligations was $174,329, which consists of both billed consideration in the amount of $57,872 and unbilled consideration in the amount of $116,457 that the Company expects to recognize as revenue but that was not yet recognized on the balance sheet. The Company expects to recognize 59% of its remaining performance obligations as revenue over the next 12 months and the remainder thereafter. On July 19, 2023, after the balance sheet date, the Company entered into an amendment to an agreement with one of its customers. The amendment among other things, decreases future commitments from the customer by an amount of approximately $7,000. The amount will decrease the unbilled consideration balance mentioned above. Costs to Obtain a Contract The following table represents a roll forward of costs to obtain a contract:
|  | Three Months Ended June 30, |  | Six Months Ended June 30,
|  | 2023 |  | 2022 |  | 2023 |  | 2022
Beginning balance |  | $ | 26,146 |  |  | $ | 25,292 |  |  | $ | 26,928 |  |  | $ | 26,274 |
Additions to deferred contract acquisition costs during the period |  | 1,807 |  |  | 4,369 |  |  | 3,547 |  |  | 5,473 |
Amortization of deferred contract acquisition costs |  | (2,468) |  |  | (2,275) |  |  | (4,990) |  |  | (4,361) |
Ending balance |  | $ | 25,485 |  |  | $ | 27,386 |  |  | $ | 25,485 |  |  | $ | 27,386 |
Deferred contract acquisition costs, current |  | $ | 9,042 |  |  | $ | 8,902 |  |  | $ | 9,042 |  |  | $ | 8,902 |
Deferred contract acquisition costs, noncurrent |  | 16,443 |  |  | 18,484 |  |  | 16,443 |  |  | 18,484 |
Total deferred costs to obtain a contract |  | $ | 25,485 |  |  | $ | 27,386 |  |  | $ | 25,485 |  |  | $ | 27,386 |
Costs to Fulfill a Contract The following table represents a roll forward of costs to fulfill a contract:
|  | Three Months Ended June 30, |  | Six Months Ended June 30,
|  | 2023 |  | 2022 |  | 2023 |  | 2022
Beginning balance |  | $ | 5,075 |  |  | $ | 5,641 |  |  | $ | 5,522 |  |  | $ | 5,427 |
Additions to deferred costs to fulfill a contract during the period |  | — |  |  | 512 |  |  | — |  |  | 1,084 |
Amortization of deferred costs to fulfill a contract |  | (448) |  |  | (347) |  |  | (895) |  |  | (705) |
Ending balance |  | $ | 4,627 |  |  | $ | 5,806 |  |  | $ | 4,627 |  |  | $ | 5,806 |
Deferred fulfillment costs, current |  | 1,719 |  |  | 1,594 |  |  | 1,719 |  |  | 1,594 |
Deferred fulfillment costs, noncurrent |  | 2,908 |  |  | 4,212 |  |  | 2,908 |  |  | 4,212 |
Total deferred costs to fulfill a contract |  | $ | 4,627 |  |  | $ | 5,806 |  |  | $ | 4,627 |  |  | $ | 5,806 |

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- Definition The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 9 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-9 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-10 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 15 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-15 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-12 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-12 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (c) -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-12 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (d) -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-12 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (e) -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-12 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 13 -Subparagraph (b)(2) -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-13 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Name Accounting Standards Codification -Topic 606 -Publisher FASB -URI https://asc.fasb.org//606/tableOfContent + Details
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