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REVENUES FROM CONTRACTS WITH CUSTOMERS (Tables) | 12 Months Ended
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Dec. 31, 2024
Revenue from Contract with Customer [Abstract] |
Disaggregation of Revenue | The following tables present disaggregated revenue by category:
|  | Year Ended December 31, 2024
|  | Enterprise, Education and Technology |  | Media and Telecom
|  | Amount |  | Percentage of revenue |  | Amount |  | Percentage of revenue
Subscription |  | $ | 124,215 |  |  | 96.5 | % |  | $ | 43,466 |  |  | 86.9 | %
Professional services |  | 4,489 |  |  | 3.5 | % |  | 6,547 |  |  | 13.1 | %
|  | $ | 128,704 |  |  | 100 | % |  | $ | 50,013 |  |  | 100 | %
|  | Year Ended December 31, 2023
|  | Enterprise, Education and Technology |  | Media and Telecom
|  | Amount |  | Percentage of revenue |  | Amount |  | Percentage of revenue
Subscription |  | $ | 120,600 |  |  | 96.4 | % |  | $ | 42,150 |  |  | 84.3 | %
Professional services |  | 4,554 |  |  | 3.6 | % |  | 7,868 |  |  | 15.7 | %
|  | $ | 125,154 |  |  | 100 | % |  | $ | 50,018 |  |  | 100 | %
|  | Year Ended December 31, 2022
|  | Enterprise, Education and Technology |  | Media and Telecom
|  | Amount |  | Percentage of revenue |  | Amount |  | Percentage of revenue
Subscription |  | $ | 113,551 |  |  | 94.5 | % |  | $ | 38,929 |  |  | 80.1 | %
Professional services |  | 6,639 |  |  | 5.5 | % |  | 9,692 |  |  | 19.9 | %
|  | $ | 120,190 |  |  | 100 | % |  | $ | 48,621 |  |  | 100 | %
Contract with Customer, Contract Asset, Contract Liability, and Receivable | The following table represents a roll forward of costs to obtain a contract:
|  | December 31,
|  | 2024 |  | 2023 |  | 2022
Beginning balance |  | $ | 24,210 |  |  | $ | 26,928 |  |  | $ | 26,274 |
Additions to deferred contract acquisition costs during the period |  | 8,142 |  |  | 7,237 |  |  | 10,037 |
Amortization of deferred contract acquisition costs |  | (10,149) |  |  | (9,955) |  |  | (9,383) |
Ending balance |  | $ | 22,203 |  |  | $ | 24,210 |  |  | $ | 26,928 |
Deferred contract acquisition costs, current |  | $ | 9,770 |  |  | $ | 9,063 |  |  | $ | 8,979 |
Deferred contract acquisition costs, noncurrent |  | 12,433 |  |  | 15,147 |  |  | 17,949 |
Total deferred costs to obtain a contract |  | $ | 22,203 |  |  | $ | 24,210 |  |  | $ | 26,928 |
The following table represents a roll forward of costs to fulfill a contract:
|  | December 31,
|  | 2024 |  | 2023 |  | 2022
Beginning balance |  | $ | 3,740 |  |  | $ | 5,522 |  |  | $ | 5,426 |
Additions to deferred costs to fulfill a contract during the period |  | — |  |  | — |  |  | 1,578 |
Amortization of deferred costs to fulfill a contract |  | (1,573) |  |  | (1,782) |  |  | (1,482) |
Ending balance |  | $ | 2,167 |  |  | $ | 3,740 |  |  | $ | 5,522 |
Deferred fulfillment costs, current |  | $ | 995 |  |  | $ | 1,573 |  |  | $ | 1,780 |
Deferred fulfillment costs, noncurrent |  | 1,172 |  |  | 2,167 |  |  | 3,742 |
Total deferred costs to fulfill a contract |  | $ | 2,167 |  |  | $ | 3,740 |  |  | $ | 5,522 |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-10 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 5 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-5 + Details
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