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REVENUES FROM CONTRACTS WITH CUSTOMERS (Tables) | 3 Months Ended
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Mar. 31, 2025
Revenue from Contract with Customer [Abstract] |
Schedule of disaggregated revenue by category |
|  | Three Months Ended March 31, 2025
|  | Enterprise, Education and Technology |  | Media and Telecom
|  | Amount |  | Percentage of revenue |  | Amount |  | Percentage of revenue
Subscription |  | $ | 33,607 |  |  | 97.6 | % |  | $ | 11,299 |  |  | 89.9 | %
Professional services |  | 809 |  |  | 2.4 | % |  | 1,269 |  |  | 10.1 | %
|  | $ | 34,416 |  |  | 100 | % |  | $ | 12,568 |  |  | 100 | %
|  | Three Months Ended March 31, 2024
|  | Enterprise, Education and Technology |  | Media and Telecom
|  | Amount |  | Percentage of revenue |  | Amount |  | Percentage of revenue
Subscription |  | $ | 30,655 |  |  | 94.5 | % |  | $ | 10,515 |  |  | 85.2 | %
Professional services |  | 1,785 |  |  | 5.5 | % |  | 1,826 |  |  | 14.8 | %
|  | $ | 32,440 |  |  | 100 | % |  | $ | 12,341 |  |  | 100 | %
Schedule of disaggregated revenue by region |
|  | Three Months Ended March 31,
|  | 2025 |  | 2024
|  | Amount |  | Percentage of revenue |  | Amount |  | Percentage of revenue
United States (“US”) |  | $ | 24,190 |  |  | 51.5 | % |  | $ | 23,306 |  |  | 52.0 | %
Europe, the Middle East and Africa ("EMEA") |  | 18,768 |  |  | 39.9 | % |  | 17,520 |  |  | 39.1 | %
Other |  | 4,026 |  |  | 8.6 | % |  | 3,955 |  |  | 8.9 | %
|  | $ | 46,984 |  |  | 100 | % |  | $ | 44,781 |  |  | 100 | %
Schedule of costs to obtain a contract and costs to fulfill a contract |
|  | Three Months Ended March 31,
|  | 2025 |  | 2024
Beginning balance |  | $ | 22,202 |  |  | $ | 24,210 |
Additions to deferred contract acquisition costs during the period |  | 1,104 |  |  | 1,170 |
Amortization of deferred contract acquisition costs |  | (2,703) |  |  | (2,520) |
Ending balance |  | 20,603 |  |  | 22,860 |
Deferred contract acquisition costs, current |  | 9,347 |  |  | 9,021 |
Deferred contract acquisition costs, noncurrent |  | 11,256 |  |  | 13,839 |
Total deferred costs to obtain a contract |  | $ | 20,603 |  |  | $ | 22,860 |
|  | Three Months Ended March 31,
|  | 2025 |  | 2024
Beginning balance |  | $ | 2,167 |  |  | $ | 3,740 |
Additions to deferred costs to fulfill a contract during the period |  | — |  |  | — |
Amortization of deferred costs to fulfill a contract |  | (249) |  |  | (417) |
Ending balance |  | 1,918 |  |  | 3,323 |
Deferred fulfillment costs, current |  | 979 |  |  | 1,405 |
Deferred fulfillment costs, noncurrent |  | 939 |  |  | 1,918 |
Total deferred costs to fulfill a contract |  | $ | 1,918 |  |  | $ | 3,323 |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-10 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 5 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-5 + Details
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- Definition Tabular disclosure of revenue from external customers by geographic areas attributed to the entity's country of domicile and to foreign countries from which the entity derives revenue. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 41 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-41 + Details
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