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Segments
 3 Months Ended
Mar. 31, 2021
Segment Reporting [Abstract]  
Segments Segments
We operate our business in two operating segments that also represent our reportable segments. Our business is organized based on our technology offerings and professional services. Accordingly, our segments are:
•Technology - Our technology segment (Technology) includes our data platform, analytics applications and support services. Technology generates revenues primarily from contracts that are cloud-based subscription arrangements, time-based license arrangements, and maintenance and support fees; and
•Professional Services - Our professional services segment (Professional Services) is generally the combination of data and analytics, domain expertise, outsourcing, and implementation services to deliver expertise to our customers to more fully configure and utilize the benefits of our Technology offerings.
Revenues and cost of revenues generally are directly attributed to our segments. All segment revenues are from our external customers. Asset and other balance sheet information at the segment level is not reported to our Chief Operating Decision Maker.
Segment revenue and Adjusted Gross Profit for the three months ended March 31, 2021 and 2020 were as follows (in thousands):
Three Months Ended March 31,
20212020
(unaudited)
Revenue
Technology$33,839 $24,699 
Professional Services22,007 20,417 
Total$55,846 $45,116 

Three Months Ended March 31,
20212020
(unaudited)
Adjusted Gross Profit
Technology$23,388 $16,969 
Professional Services6,929 5,071 
Total reportable segments Adjusted Gross Profit
30,317 22,040 
Less Adjusted Gross Profit reconciling items:
Stock-based compensation(1,809)(992)
Less other reconciling items:
Sales and marketing(15,651)(13,487)
Research and development(14,345)(13,088)
General and administrative(15,015)(9,701)
Depreciation and amortization(7,814)(2,877)
Interest and other expense, net(3,952)(621)
Net loss before income taxes $(28,269)$(18,726)