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Condensed Consolidated Statements of Operations - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Revenue:    
Revenue [1] $ 55,846 $ 45,116
Cost of revenue, excluding depreciation and amortization:    
Total cost of revenue, excluding depreciation and amortization 27,338 24,068
Operating expenses:    
Sales and marketing 15,651 13,487
Research and development 14,345 13,088
General and administrative 15,015 9,701
Depreciation and amortization 7,814 2,877
Total operating expenses 52,825 39,153
Loss from operations (24,317) (18,105)
Interest and other expense, net (3,952) (621)
Net loss before income taxes (28,269) (18,726)
Income tax provision (benefit) 101 (1,236)
Net loss $ (28,370) $ (17,490)
Earnings per share, basic (in dollars per share) $ (0.65) $ (0.47)
Earnings per share, diluted (in dollars per share) $ (0.65) $ (0.47)
Weighted average number of shares outstanding, basic (in shares) 43,870 37,109
Weighted average number of shares outstanding, diluted (in shares) 43,870 37,109
Technology    
Revenue:    
Revenue [1] $ 33,839 $ 24,699
Cost of revenue, excluding depreciation and amortization:    
Total cost of revenue, excluding depreciation and amortization 10,825 7,906
Professional services    
Revenue:    
Revenue [1] 22,007 20,417
Cost of revenue, excluding depreciation and amortization:    
Total cost of revenue, excluding depreciation and amortization $ 16,513 $ 16,162
[1] Includes amounts attributable to related party transactions. See Note 16 for further details.