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Condensed Consolidated Statements of Operations - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Revenue:    
Total revenue [1] $ 79,413 $ 74,723
Cost of revenue, excluding depreciation and amortization:    
Total cost of revenue, excluding depreciation and amortization 43,178 38,517
Operating expenses:    
Sales and marketing 14,738 19,058
Research and development 15,186 14,871
General and administrative 14,162 14,564
Depreciation and amortization 12,320 10,525
Total operating expenses 56,406 59,018
Loss from operations (20,171) (22,812)
Interest and other (expense) income, net (3,356) 2,338
Loss before income taxes (23,527) (20,474)
Income tax provision 215 113
Net loss $ (23,742) $ (20,587)
Net loss per share, basic (in USD per share) $ (0.35) $ (0.35)
Net loss per share, diluted (in USD per share) $ (0.35) $ (0.35)
Weighted-average shares outstanding used in calculating net loss per share, basic (in shares) 68,552,084 58,591,514
Weighted-average shares outstanding used in calculating net loss per share, diluted (in shares) 68,552,084 58,591,514
Technology    
Revenue:    
Total revenue [1] $ 51,482 $ 46,966
Cost of revenue, excluding depreciation and amortization:    
Total cost of revenue, excluding depreciation and amortization 17,565 15,315
Professional services    
Revenue:    
Total revenue [1] 27,931 27,757
Cost of revenue, excluding depreciation and amortization:    
Total cost of revenue, excluding depreciation and amortization $ 25,613 $ 23,202
[1] Includes amounts attributable to related party transactions. See Note 17 for further details.