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Segments Reporting | 9 Months Ended
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Sep. 30, 2021
Segments Reporting |
15. Segments | 15. Segment Reporting Our chief operating decision maker (who is our Chief Executive Officer) reviews our financial information presented on an operating segment basis for purposes of allocating resources and evaluating our financial performance. Following the merger with NetSapiens, Inc., the Company reorganized into two operating segments, a software solutions operating segment and a cloud telecommunications services operating segment. The cloud telecommunications services segment generates revenue from selling cloud telecommunication services, products, and other internet services. The software solutions segment generates revenue from selling perpetual software licenses and software subscriptions, subscription maintenance and support, and professional services. The Company has two reportable operating segments, which consist of cloud telecommunications services and software solutions. Segment revenue, income/(loss) from operations, other income/(expense) and income/(loss) before income tax provision are as follows (in thousands):
|  | Three Months Ended September 30, |  |  | Nine Months Ended September 30, |
|  | 2021 |  |  | 2020 |  |  | 2021 |  |  | 2020 |
Revenue: |  |  |  |  |  |  |  |  |  |  |  |
Cloud telecommunications services |  | $ | 5,026 |  |  | $ | 4,143 |  |  | $ | 14,300 |  |  | $ | 12,064 |
Software solutions |  |  | 3,784 |  |  |  | - |  |  |  | 4,796 |  |  |  | - |
Consolidated revenue |  |  | 8,810 |  |  |  | 4,143 |  |  |  | 19,096 |  |  |  | 12,064 |
Income/(loss) from operations: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cloud telecommunications services |  |  | (253 | ) |  |  | 155 |  |  |  | (2,004 | ) |  |  | 867 |
Software solutions |  |  | 306 |  |  |  | - |  |  |  | (9 | ) |  |  | - |
Total operating income/(loss) |  |  | 53 |  |  |  | 155 |  |  |  | (2,013 | ) |  |  | 867 |
Other income/(expense), net: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cloud telecommunications services |  |  | (22 | ) |  |  | (21 | ) |  |  | (58 | ) |  |  | (79 | )
Software solutions |  |  | (19 | ) |  |  | - |  |  |  | (19 | ) |  |  | - |
Total other income/(expense), net |  |  | (41 | ) |  |  | (21 | ) |  |  | (77 | ) |  |  | (79 | )
Income/(loss) before income tax provision: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cloud telecommunications services |  |  | (275 | ) |  |  | 134 |  |  |  | (2,062 | ) |  |  | 788 |
Software solutions |  |  | 287 |  |  |  | - |  |  |  | (28 | ) |  |  | - |
Income/(loss) before income tax provision |  | $ | 12 |  |  | $ | 134 |  |  | $ | (2,090 | ) |  | $ | 788 |
Depreciation and amortization was $60,000 and $57,000 for the cloud telecommunications services segment for the three months ended September 30, 2021 and 2020, respectively. Depreciation and amortization was $152,000 and $197,000 for the cloud telecommunications segment for the nine months ended September 30, 2021 and 2020, respectively. Depreciation and amortization was $6,000 and $0 for the software solutions segment for the three months ended September 30, 2021 and 2020, respectively. Depreciation and amortization was $7,000 and $0 for the software solutions segment for the nine months ended September 30, 2021 and 2020, respectively. Interest income was $0 and $1,000 for the cloud telecommunications services segment for the three months ended September 30, 2021 and 2020, respectively. Interest income was $1,000 and $3,000 for the cloud telecommunications segment for the nine months ended September 30 2021 and 2020, respectively. Interest income was $0 for the software solutions segment for the three and nine months ended September 30, 2021 and 2020. Interest expense was $24,000 and $23,000 for the cloud telecommunications services segment for the three months ended September 30, 2021 and 2020, respectively. Interest expense was $64,000 and $54,000 for the cloud telecommunications services segment for the nine months ended September 30, 2021 and 2020, respectively. Interest expense was $0 for the software solutions segment for the three and nine months ended September 30, 2021 and 2020.

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8924-108599 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 34 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8981-108599 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8721-108599 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9031-108599 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (f) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (e) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 26 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8844-108599 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9038-108599 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (d) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8736-108599 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 42 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9054-108599 Reference 12: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 15 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8657-108599 Reference 13: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8721-108599 Reference 14: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -URI http://asc.fasb.org/topic&trid=2134510 + Details
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