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Condensed Consolidated Statements of Operations (Unaudited) - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Condensed Consolidated Statements of Operations (Unaudited)        
Service revenue $ 7,953 $ 7,517 $ 23,865 $ 21,983
Software solutions revenue 5,860 4,691 16,331 12,729
Product revenue 1,814 1,666 4,402 4,323
Total revenue 15,627 13,874 44,598 39,035
Operating expenses:        
Cost of service revenue 3,336 3,173 9,691 9,312
Cost of software solutions revenue 1,686 1,327 4,523 3,805
Cost of product revenue 1,081 923 2,507 2,643
Selling and marketing 4,221 3,502 12,206 10,924
General and administrative 3,695 3,309 10,423 10,473
Research and development 1,473 1,276 4,050 3,605
Total operating expenses 15,492 13,510 43,400 40,762
Income/(loss) from operations 135 364 1,198 (1,727)
Other income/(expense):        
Interest expense (7) (36) (31) (111)
Gain on sale of property and equipment 0 1,459 0 1,459
Other income/(expense), net 66 (50) 103 37
Total other income/(expense), net 59 1,373 72 1,385
Income/(loss) before income tax 194 1,737 1,270 (342)
Income tax (provision)/benefit (46) (33) (100) (81)
Net income/(loss) $ 148 $ 1,704 $ 1,170 $ (423)
Earnings per common share:        
Basic $ 0.01 $ 0.07 $ 0.04 $ (0.02)
Diluted $ 0.00 $ 0.06 $ 0.04 $ (0.02)
Weighted-average common shares outstanding:        
Weighted-average common shares outstanding: Basic 26,848,644 25,995,507 26,610,130 25,901,686
Weighted-average common shares outstanding: Diluted 29,857,261 27,682,764 29,827,531 25,901,686