XML 43 R28.htm IDEA: XBRL DOCUMENT
v3.25.0.1

Quarterly Financial Information | 12 Months Ended
--- | ---
Dec. 31, 2024
Quarterly Financial Information |
Quarterly Financial Information | 20. Quarterly Financial Information (in thousands, unaudited)
|  | For the three months ended |
|  | March 31, |  |  | June 30, |  |  | September 30, |  |  | December 31, |
Consolidated |  | 2024 |  |  | 2024 |  |  | 2024 |  |  | 2024 |
Service revenue |  | $ | 7,845 |  |  | $ | 8,067 |  |  | $ | 7,953 |  |  | $ | 7,984 |
Software solutions revenue |  |  | 5,146 |  |  |  | 5,325 |  |  |  | 5,860 |  |  |  | 7,043 |
Product revenue |  |  | 1,295 |  |  |  | 1,293 |  |  |  | 1,814 |  |  |  | 1,213 |
Total revenue |  |  | 14,286 |  |  |  | 14,685 |  |  |  | 15,627 |  |  |  | 16,240 |
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cost of service revenue |  |  | 3,109 |  |  |  | 3,246 |  |  |  | 3,336 |  |  |  | 3,396 |
Cost of software solutions revenue |  |  | 1,392 |  |  |  | 1,445 |  |  |  | 1,686 |  |  |  | 2,270 |
Cost of product revenue |  |  | 730 |  |  |  | 696 |  |  |  | 1,081 |  |  |  | 708 |
Selling and marketing |  |  | 4,027 |  |  |  | 3,958 |  |  |  | 4,221 |  |  |  | 4,332 |
General and administrative |  |  | 3,296 |  |  |  | 3,432 |  |  |  | 3,695 |  |  |  | 3,406 |
Research and development |  |  | 1,249 |  |  |  | 1,328 |  |  |  | 1,473 |  |  |  | 1,502 |
Total operating expenses |  |  | 13,803 |  |  |  | 14,105 |  |  |  | 15,492 |  |  |  | 15,614 |
Income/(loss) from operations |  |  | 483 |  |  |  | 580 |  |  |  | 135 |  |  |  | 626 |
Total other income/(expense), net |  |  | (22 | ) |  |  | 35 |  |  |  | 59 |  |  |  | (7 | )
Income/(loss) before income tax |  |  | 461 |  |  |  | 615 |  |  |  | 194 |  |  |  | 619 |
Income tax benefit/(provision) |  |  | (27 | ) |  |  | (27 | ) |  |  | (46 | ) |  |  | (112 | )
Net income/(loss) |  | $ | 434 |  |  | $ | 588 |  |  | $ | 148 |  |  | $ | 507 |
Basic earnings per common share (1) |  | $ | 0.02 |  |  | $ | 0.02 |  |  | $ | 0.01 |  |  | $ | 0.02 |
Diluted earnings per common share (1) |  | $ | 0.01 |  |  | $ | 0.02 |  |  | $ | 0.00 |  |  | $ | 0.02 |
|  | For the three months ended |
|  | March 31, |  |  | June 30, |  |  | September 30, |  |  | December 31, |
Consolidated |  | 2023 |  |  | 2023 |  |  | 2023 |  |  | 2023 |
Service revenue |  | $ | 7,158 |  |  | $ | 7,308 |  |  | $ | 7,517 |  |  | $ | 7,685 |
Software Solutions |  |  | 4,108 |  |  |  | 3,930 |  |  |  | 4,691 |  |  |  | 5,318 |
Product revenue |  |  | 1,225 |  |  |  | 1,432 |  |  |  | 1,666 |  |  |  | 1,161 |
Total revenue |  |  | 12,491 |  |  |  | 12,670 |  |  |  | 13,874 |  |  |  | 14,164 |
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cost of service revenue |  |  | 3,044 |  |  |  | 3,095 |  |  |  | 3,173 |  |  |  | 3,294 |
Cost of software solutions |  |  | 1,185 |  |  |  | 1,293 |  |  |  | 1,328 |  |  |  | 1,822 |
Cost of product revenue |  |  | 839 |  |  |  | 881 |  |  |  | 923 |  |  |  | 688 |
Selling and marketing |  |  | 3,809 |  |  |  | 3,613 |  |  |  | 3,502 |  |  |  | 3,747 |
General and administrative |  |  | 3,997 |  |  |  | 3,167 |  |  |  | 3,309 |  |  |  | 3,320 |
Research and development |  |  | 1,191 |  |  |  | 1,138 |  |  |  | 1,275 |  |  |  | 1,255 |
Total operating expenses |  |  | 14,065 |  |  |  | 13,187 |  |  |  | 13,510 |  |  |  | 14,126 |
Income/(loss) from operations |  |  | (1,574 | ) |  |  | (517 | ) |  |  | 364 |  |  |  | 38 |
Total other income/(expense), net |  |  | 16 |  |  |  | (4 | ) |  |  | 1,373 |  |  |  | 40 |
Income/(loss) before income tax |  |  | (1,558 | ) |  |  | (521 | ) |  |  | 1,737 |  |  |  | 78 |
Income tax benefit/(provision) |  |  | (24 | ) |  |  | (24 | ) |  |  | (33 | ) |  |  | (17 | )
Net income/(loss) |  | $ | (1,582 | ) |  | $ | (545 | ) |  | $ | 1,704 |  |  | $ | 61 |
Basic earnings per common share (1) |  | $ | (0.06 | ) |  | $ | (0.02 | ) |  | $ | 0.07 |  |  | $ | 0.00 |
Diluted earnings per common share (1) |  | $ | (0.06 | ) |  | $ | (0.02 | ) |  | $ | 0.06 |  |  | $ | 0.00 |
______________________
(1) | Earnings per common share is computed independently for each of the quarters presented. Therefore, the sums of quarterly earnings per common share amounts do not necessarily equal the total for the twelve-month periods presented.

X
- References No definition available. + Details
Name: | us-gaap_QuarterlyFinancialDataAbstract
Namespace Prefix: | us-gaap_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration

X
- Definition The entire disclosure for quarterly financial data. Includes, but is not limited to, tabular presentation of financial information for fiscal quarters, effect of year-end adjustments, and an explanation of matters or transactions that affect comparability of the information. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 270 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 1B -Publisher FASB -URI https://asc.fasb.org/1943274/2147482964/270-10-50-1B Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Topic 270 -Name Accounting Standards Codification -Publisher FASB -URI https://asc.fasb.org/270/tableOfContent + Details
Name: | us-gaap_QuarterlyFinancialInformationTextBlock
Namespace Prefix: | us-gaap_
Data Type: | dtr-types:textBlockItemType
Balance Type: | na
Period Type: | duration