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v3.25.0.1

Segments (Details) - USD ($) $ in Thousands | 3 Months Ended | 12 Months Ended
--- | --- | ---
Dec. 31, 2024 | Sep. 30, 2024 | Jun. 30, 2024 | Mar. 31, 2024 | Dec. 31, 2023 | Sep. 30, 2023 | Jun. 30, 2023 | Mar. 31, 2023 | Dec. 31, 2024 | Dec. 31, 2023
Total revenue |  |  |  |  |  |  |  |  | $ 60,838 | $ 53,199
Operating expenses: |  |  |  |  |  |  |  |  |  |
Employee expenses |  |  |  |  |  |  |  |  | 27,211 | 26,810
Commissions |  |  |  |  |  |  |  |  | 6,147 | 4,510
Contractor expense |  |  |  |  |  |  |  |  | 3,396 | 3,123
Depreciation and amortization |  |  |  |  |  |  |  |  | 3,330 | 3,573
Other segment items(1) |  |  |  |  |  |  |  |  | 18,930 | 16,872
Total operating expenses | $ 15,614 | $ 15,492 | $ 14,105 | $ 13,803 | $ 14,126 | $ 13,510 | $ 13,187 | $ 14,065 | 59,014 | 54,888
Segment income/(loss) from operations | 626 | 135 | 580 | 483 | 38 | 364 | (517) | (1,574) | 1,824 | (1,689)
Interest income |  |  |  |  |  |  |  |  | 191 | 2
Interest expense |  |  |  |  |  |  |  |  | (42) | (115)
Other income/(expense) |  |  |  |  |  |  |  |  | (84) | 79
Income (loss) before income tax | 619 | 194 | 615 | 461 | 78 | 1,737 | (521) | (1,558) | 1,889 | (264)
Income tax benefit/(provision) |  |  |  |  |  |  |  |  | (212) | (98)
Net income/(loss) | $ 507 | $ 148 | 588 | $ 434 | $ 61 | $ 1,704 | $ (545) | $ (1,582) | 1,677 | (362)
Gain on sale of property and equipment |  |  |  |  |  |  |  |  | 0 | 1,459
Software Solutions |  |  |  |  |  |  |  |  |  |
Total revenue |  |  |  |  |  |  |  |  | 23,374 | 18,047
Service |  |  |  |  |  |  |  |  |  |
Total revenue |  |  |  |  |  |  |  |  | 31,849 | 29,668
Product |  |  |  |  |  |  |  |  |  |
Total revenue |  |  | $ 1,293 |  |  |  |  |  | 5,615 | 5,484
Cloud Telecommunications Service Segment |  |  |  |  |  |  |  |  |  |
Total revenue |  |  |  |  |  |  |  |  | 37,464 | 35,152
Operating expenses: |  |  |  |  |  |  |  |  |  |
Employee expenses |  |  |  |  |  |  |  |  | 16,173 | 17,301
Commissions |  |  |  |  |  |  |  |  | 5,151 | 3,950
Contractor expense |  |  |  |  |  |  |  |  | 1,722 | 1,462
Depreciation and amortization |  |  |  |  |  |  |  |  | 1,402 | 1,553
Other segment items(1) |  |  |  |  |  |  |  |  | 12,762 | 12,369
Total operating expenses |  |  |  |  |  |  |  |  | 37,210 | 36,635
Segment income/(loss) from operations |  |  |  |  |  |  |  |  | 254 | (1,483)
Interest income |  |  |  |  |  |  |  |  | 191 | 2
Interest expense |  |  |  |  |  |  |  |  | (42) | (115)
Other income/(expense) |  |  |  |  |  |  |  |  | 10 | 13
Income (loss) before income tax |  |  |  |  |  |  |  |  | 413 | (124)
Gain on sale of property and equipment |  |  |  |  |  |  |  |  |  | 1,459
Cloud Telecommunications Service Segment | Software Solutions |  |  |  |  |  |  |  |  |  |
Total revenue |  |  |  |  |  |  |  |  | 0 | 0
Cloud Telecommunications Service Segment | Service |  |  |  |  |  |  |  |  |  |
Total revenue |  |  |  |  |  |  |  |  | 31,849 | 29,668
Cloud Telecommunications Service Segment | Product |  |  |  |  |  |  |  |  |  |
Total revenue |  |  |  |  |  |  |  |  | 5,615 | 5,484
Software Solution Segment |  |  |  |  |  |  |  |  |  |
Total revenue |  |  |  |  |  |  |  |  | 23,374 | 18,047
Operating expenses: |  |  |  |  |  |  |  |  |  |
Employee expenses |  |  |  |  |  |  |  |  | 11,038 | 9,509
Commissions |  |  |  |  |  |  |  |  | 996 | 560
Contractor expense |  |  |  |  |  |  |  |  | 1,674 | 1,661
Depreciation and amortization |  |  |  |  |  |  |  |  | 1,928 | 2,020
Other segment items(1) |  |  |  |  |  |  |  |  | 6,168 | 4,503
Total operating expenses |  |  |  |  |  |  |  |  | 21,804 | 18,253
Segment income/(loss) from operations |  |  |  |  |  |  |  |  | 1,570 | (206)
Interest income |  |  |  |  |  |  |  |  | 0 | 0
Interest expense |  |  |  |  |  |  |  |  | 0 | 0
Other income/(expense) |  |  |  |  |  |  |  |  | (94) | 66
Income (loss) before income tax |  |  |  |  |  |  |  |  | 1,476 | (140)
Gain on sale of property and equipment |  |  |  |  |  |  |  |  |  | 0
Software Solution Segment | Software Solutions |  |  |  |  |  |  |  |  |  |
Total revenue |  |  |  |  |  |  |  |  | 23,374 | 18,047
Software Solution Segment | Service |  |  |  |  |  |  |  |  |  |
Total revenue |  |  |  |  |  |  |  |  | 0 | 0
Software Solution Segment | Product |  |  |  |  |  |  |  |  |  |
Total revenue |  |  |  |  |  |  |  |  | $ 0 | $ 0

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