XML 52 R40.htm IDEA: XBRL DOCUMENT
v3.25.3

Segments (Tables) | 9 Months Ended
--- | ---
Sep. 30, 2025
Segment Reporting |
Information on reportable segments and reconciliation to condensed consolidated net (loss) income |
Three Months Ended September 30, 2025 |  | Cloud |  |  | Software |  |  |  |
(In thousands) |  | Telecommunications |  |  | Solutions |  |  | Total |
|  | Segment |  |  | Segment |  |  | Consolidated |
Service revenue |  | $ | 8,607 |  |  | $ | - |  |  | $ | 8,607 |
Software solutions revenue |  |  | - |  |  |  | 7,521 |  |  |  | 7,521 |
Product revenue |  |  | 1,369 |  |  |  | - |  |  |  | 1,369 |
Consolidated revenue |  |  | 9,976 |  |  |  | 7,521 |  |  |  | 17,497 |
Less: significant and other segment expenses |  |  |  |  |  |  |  |  |  |  |  |
Employee expenses |  |  | 3,809 |  |  |  | 3,110 |  |  |  | 6,919 |
Commissions |  |  | 1,488 |  |  |  | 397 |  |  |  | 1,885 |
Contractor expense |  |  | 635 |  |  |  | 450 |  |  |  | 1,085 |
Depreciation and amortization |  |  | 344 |  |  |  | 495 |  |  |  | 839 |
Other segment items (1) |  |  | 3,541 |  |  |  | 1,922 |  |  |  | 5,463 |
Total operating expense |  |  | 9,817 |  |  |  | 6,374 |  |  |  | 16,191 |
Segment income/(loss) from operations |  |  | 159 |  |  |  | 1,147 |  |  |  | 1,306 |
Less: other segment income/(expense) |  |  |  |  |  |  |  |  |  |  |  |
Interest income |  |  | 199 |  |  |  | - |  |  |  | 199 |
Interest expense |  |  | (3 | ) |  |  | - |  |  |  | (3 | )
Other income/(expense) |  |  | (2 | ) |  |  | (6 | ) |  |  | (8 | )
Income/(loss) before income tax |  | $ | 353 |  |  | $ | 1,141 |  |  | $ | 1,494 |
Income tax benefit/(provision) |  |  |  |  |  |  |  |  |  |  | (43 | )
Net income/(loss) |  |  |  |  |  |  |  |  |  | $ | 1,451 |
Three Months Ended September 30, 2024 |  | Cloud |  |  | Software |  |  |  |
(In thousands) |  | Telecommunications |  |  | Solutions |  |  | Total |
|  | Segment |  |  | Segment |  |  | Consolidated |
Service revenue |  | $ | 7,953 |  |  |  |  |  | $ | 7,953 |
Software solutions revenue |  |  |  |  |  |  | 5,860 |  |  |  | 5,860 |
Product revenue |  |  | 1,814 |  |  |  |  |  |  |  | 1,814 |
Consolidated revenue |  |  | 9,767 |  |  |  | 5,860 |  |  |  | 15,627 |
Less: significant and other segment expenses |  |  |  |  |  |  |  |  |  |  |  |
Employee expenses |  |  | 4,093 |  |  |  | 2,981 |  |  |  | 7,074 |
Commissions |  |  | 1,344 |  |  |  | 291 |  |  |  | 1,635 |
Contractor expense |  |  | 420 |  |  |  | 455 |  |  |  | 875 |
Depreciation and amortization |  |  | 349 |  |  |  | 480 |  |  |  | 829 |
Other segment items (1) |  |  | 3,600 |  |  |  | 1,479 |  |  |  | 5,079 |
Total operating expense |  |  | 9,806 |  |  |  | 5,686 |  |  |  | 15,492 |
Segment income/(loss) from operations |  |  | (39 | ) |  |  | 174 |  |  |  | 135 |
Less: other segment income/(expense) |  |  |  |  |  |  |  |  |  |  |  |
Interest income |  |  | 68 |  |  |  | - |  |  |  | 68 |
Interest expense |  |  | (7 | ) |  |  | - |  |  |  | (7 | )
Other income/(expense) |  |  | 2 |  |  |  | (4 | ) |  |  | (2 | )
Income/(loss) before income tax |  | $ | 24 |  |  | $ | 170 |  |  | $ | 194 |
Income tax benefit/(provision) |  |  |  |  |  |  |  |  |  |  | (46 | )
Net income/(loss) |  |  |  |  |  |  |  |  |  | $ | 148 |
Nine Months Ended September 30, 2025 |  | Cloud |  |  | Software |  |  |  |
(In thousands) |  | Telecommunications |  |  | Solutions |  |  | Total |
|  | Segment |  |  | Segment |  |  | Consolidated |
Service revenue |  | $ | 25,163 |  |  | $ | - |  |  | $ | 25,163 |
Software solutions revenue |  |  | - |  |  |  | 21,364 |  |  |  | 21,364 |
Product revenue |  |  | 3,579 |  |  |  | - |  |  |  | 3,579 |
Consolidated revenue |  |  | 28,742 |  |  |  | 21,364 |  |  |  | 50,106 |
Less: significant and other segment expenses |  |  |  |  |  |  |  |  |  |  |  |
Employee expenses |  |  | 11,666 |  |  |  | 9,610 |  |  |  | 21,276 |
Commissions |  |  | 4,246 |  |  |  | 1,086 |  |  |  | 5,332 |
Contractor expense |  |  | 1,550 |  |  |  | 1,389 |  |  |  | 2,939 |
Depreciation and amortization |  |  | 987 |  |  |  | 1,479 |  |  |  | 2,466 |
Other segment items (1) |  |  | 9,773 |  |  |  | 4,762 |  |  |  | 14,535 |
Total operating expense |  |  | 28,222 |  |  |  | 18,326 |  |  |  | 46,548 |
Segment income/(loss) from operations |  |  | 520 |  |  |  | 3,038 |  |  |  | 3,558 |
Less: other segment income/(expense) |  |  |  |  |  |  |  |  |  |  |  |
Interest income |  |  | 409 |  |  |  | - |  |  |  | 409 |
Interest expense |  |  | (18 | ) |  |  | - |  |  |  | (18 | )
Other income/(expense) |  |  | 7 |  |  |  | 32 |  |  |  | 39 |
Income/(loss) before income tax |  | $ | 918 |  |  | $ | 3,070 |  |  | $ | 3,988 |
Income tax benefit/(provision) |  |  |  |  |  |  |  |  |  |  | (135 | )
Net income/(loss) |  |  |  |  |  |  |  |  |  | $ | 3,853 |
Nine Months Ended September 30, 2024 |  | Cloud |  |  | Software |  |  |  |
(In thousands) |  | Telecommunications |  |  | Solutions |  |  | Total |
|  | Segment |  |  | Segment |  |  | Consolidated |
Service revenue |  | $ | 23,865 |  |  |  |  |  | $ | 23,865 |
Software solutions revenue |  |  |  |  |  |  | 16,331 |  |  |  | 16,331 |
Product revenue |  |  | 4,402 |  |  |  |  |  |  |  | 4,402 |
Consolidated revenue |  |  | 28,267 |  |  |  | 16,331 |  |  |  | 44,598 |
Less: significant and other segment expenses |  |  |  |  |  |  |  |  |  |  |  |
Employee expenses |  |  | 12,313 |  |  |  | 7,910 |  |  |  | 20,223 |
Commissions |  |  | 3,762 |  |  |  | 678 |  |  |  | 4,440 |
Contractor expense |  |  | 1,340 |  |  |  | 1,249 |  |  |  | 2,589 |
Depreciation and amortization |  |  | 1,058 |  |  |  | 1,447 |  |  |  | 2,505 |
Other segment items (1) |  |  | 9,634 |  |  |  | 4,009 |  |  |  | 13,643 |
Total operating expense |  |  | 28,107 |  |  |  | 15,293 |  |  |  | 43,400 |
Segment income/(loss) from operations |  |  | 160 |  |  |  | 1,038 |  |  |  | 1,198 |
Less: other segment income/(expense) |  |  |  |  |  |  |  |  |  |  |  |
Interest income |  |  | 125 |  |  |  | - |  |  |  | 125 |
Interest expense |  |  | (31 | ) |  |  | - |  |  |  | (31 | )
Other income/(expense) |  |  | 9 |  |  |  | (31 | ) |  |  | (22 | )
Income/(loss) before income tax |  | $ | 263 |  |  | $ | 1,007 |  |  | $ | 1,270 |
Income tax benefit/(provision) |  |  |  |  |  |  |  |  |  |  | (100 | )
Net income/(loss) |  |  |  |  |  |  |  |  |  | $ | 1,170 |
Schedule of Revenue by geography |
|  | Three Months Ended September 30, |  |  | Nine Months Ended September 30, |
|  | 2025 |  |  | 2024 |  |  | 2025 |  |  | 2024 |
United States |  | $ | 16,618 |  |  | $ | 14,962 |  |  | $ | 47,012 |  |  | $ | 41,934 |
International |  |  | 879 |  |  |  | 665 |  |  |  | 3,094 |  |  |  | 2,664 |
Total revenue |  | $ | 17,497 |  |  | $ | 15,627 |  |  | $ | 50,106 |  |  | $ | 44,598 |

X
- Definition Tabular disclosure of the reconciliation of profit (loss) from reportable segments to the consolidated income (loss) before income tax expense (benefit) and discontinued operations. Includes, but is not limited to, reconciliation after income tax if income tax is allocated to the reportable segment. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-31 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-30 + Details
Name: | us-gaap_ReconciliationOfOperatingProfitLossFromSegmentsToConsolidatedTextBlock
Namespace Prefix: | us-gaap_
Data Type: | dtr-types:textBlockItemType
Balance Type: | na
Period Type: | duration

X
- Definition Tabular disclosure of revenue from external customers by geographic areas attributed to the entity's country of domicile and to foreign countries from which the entity derives revenue. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 41 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-41 + Details
Name: | us-gaap_RevenueFromExternalCustomersByGeographicAreasTableTextBlock
Namespace Prefix: | us-gaap_
Data Type: | dtr-types:textBlockItemType
Balance Type: | na
Period Type: | duration

X
- References No definition available. + Details
Name: | us-gaap_SegmentReportingAbstract
Namespace Prefix: | us-gaap_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration