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v3.25.3

Segment Reporting (Details) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2025 | Jun. 30, 2025 | Mar. 31, 2025 | Sep. 30, 2024 | Jun. 30, 2024 | Mar. 31, 2024 | Sep. 30, 2025 | Sep. 30, 2024
Total revenue | $ 17,497 |  |  | $ 15,627 |  |  | $ 50,106 | $ 44,598
Operating expenses: |  |  |  |  |  |  |  |
Total operating expenses | 16,192 |  |  | 15,492 |  |  | 46,548 | 43,400
Segment income/(loss) from operations | 1,305 |  |  | 135 |  |  | 3,558 | 1,198
Interest income | 199 |  |  | 69 |  |  | 409 | 127
Income (loss) before income tax | 1,493 |  |  | 194 |  |  | 3,988 | 1,270
Income tax (provision)/benefit | (43) |  |  | (46) |  |  | (135) | (100)
Net income/(loss) | 1,450 | $ 1,232 | $ 1,171 | 148 | $ 588 | $ 434 | 3,853 | 1,170
Consolidated |  |  |  |  |  |  |  |
Total revenue | 17,497 |  |  | 15,627 |  |  | 50,106 | 44,598
Employee expenses | 6,919 |  |  | 7,074 |  |  | 21,276 | 20,223
Commissions | 1,885 |  |  | 1,635 |  |  | 5,332 | 4,440
Contractor expense | 1,085 |  |  | 875 |  |  | 2,939 | 2,589
Depreciation and amortization | 839 |  |  | 829 |  |  | 2,466 | 2,505
Other segment items(1) | 5,463 |  |  | 5,079 |  |  | 14,535 | 13,643
Operating expenses: |  |  |  |  |  |  |  |
Total operating expenses | 16,191 |  |  | 15,492 |  |  | 46,548 | 43,400
Segment income/(loss) from operations | 1,306 |  |  | 135 |  |  | 3,558 | 1,198
Interest income | 199 |  |  | 68 |  |  | 409 | 125
Interest expense | (3) |  |  | (7) |  |  | (18) | (31)
Other income/(expense) | (8) |  |  | (2) |  |  | 39 | (22)
Income (loss) before income tax | 1,494 |  |  | 194 |  |  | 3,988 | 1,270
Income tax (provision)/benefit | (43) |  |  | (46) |  |  | (135) | (100)
Net income/(loss) | 1,451 |  |  | 148 |  |  | 3,853 | 1,170
Software Solutions |  |  |  |  |  |  |  |
Total revenue | 7,521 |  |  | 5,860 |  |  | 21,364 | 16,331
Cloud Telecommunications Service Segment |  |  |  |  |  |  |  |
Total revenue | 9,976 |  |  | 9,767 |  |  | 28,742 | 28,267
Employee expenses | 3,809 |  |  | 4,093 |  |  | 11,666 | 12,313
Commissions | 1,488 |  |  | 1,344 |  |  | 4,246 | 3,762
Contractor expense | 635 |  |  | 420 |  |  | 1,550 | 1,340
Depreciation and amortization | 344 |  |  | 349 |  |  | 987 | 1,058
Other segment items(1) | 3,541 |  |  | 3,600 |  |  | 9,773 | 9,634
Operating expenses: |  |  |  |  |  |  |  |
Total operating expenses | 9,817 |  |  | 9,806 |  |  | 28,222 | 28,107
Segment income/(loss) from operations | 159 |  |  | (39) |  |  | 520 | 160
Interest income | 199 |  |  | 68 |  |  | 409 | 125
Interest expense | (3) |  |  | (7) |  |  | (18) | (31)
Other income/(expense) | (2) |  |  | 2 |  |  | 7 | 9
Income (loss) before income tax | 353 |  |  | 24 |  |  | 918 | 263
Cloud Telecommunications Service Segment | Software Solutions |  |  |  |  |  |  |  |
Total revenue | 0 |  |  |  |  |  | 0 | 0
Software Solution Segment |  |  |  |  |  |  |  |
Total revenue | 7,521 |  |  | 5,860 |  |  | 21,364 | 16,331
Employee expenses | 3,110 |  |  | 2,981 |  |  | 9,610 | 7,910
Commissions | 397 |  |  | 291 |  |  | 1,086 | 678
Contractor expense | 450 |  |  | 455 |  |  | 1,389 | 1,249
Depreciation and amortization | 495 |  |  | 480 |  |  | 1,479 | 1,447
Other segment items(1) | 1,922 |  |  | 1,479 |  |  | 4,762 | 4,009
Operating expenses: |  |  |  |  |  |  |  |
Total operating expenses | 6,374 |  |  | 5,686 |  |  | 18,326 | 15,293
Segment income/(loss) from operations | 1,147 |  |  | 174 |  |  | 3,038 | 1,038
Interest income | 0 |  |  | 0 |  |  | 0 |
Interest expense | 0 |  |  | 0 |  |  | 0 |
Other income/(expense) | (6) |  |  | (4) |  |  | 32 | (31)
Income (loss) before income tax | 1,141 |  |  | 170 |  |  | 3,070 | 1,007
Software Solution Segment | Software Solutions |  |  |  |  |  |  |  |
Total revenue | 7,521 |  |  | 5,860 |  |  | 21,364 | 16,331
Service |  |  |  |  |  |  |  |
Total revenue | 8,607 |  |  | 7,953 |  |  | 25,163 | 23,865
Service | Cloud Telecommunications Service Segment |  |  |  |  |  |  |  |
Total revenue | 8,607 |  |  | 7,953 |  |  | 25,163 | 23,865
Service | Software Solution Segment |  |  |  |  |  |  |  |
Total revenue | 0 |  |  |  |  |  | 0 | 0
Product |  |  |  |  |  |  |  |
Total revenue | 1,369 |  |  | 1,814 |  |  | 3,579 | 4,402
Product | Cloud Telecommunications Service Segment |  |  |  |  |  |  |  |
Total revenue | 1,369 |  |  | $ 1,814 |  |  | 3,579 | $ 4,402
Product | Software Solution Segment |  |  |  |  |  |  |  |
Total revenue | $ 0 |  |  |  |  |  | $ 0 |

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