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Stockholders' Equity (Tables)

3 Months Ended

Mar. 31, 2014

Equity [Abstract]

Summary of Stock Option Activity

Stock option activity for the three months ended March 31, 2014 is presented below (in thousands, except per share data):

		Number of Shares				Weighted - Average Exercise Price Per Share				Weighted - Average Remaining Contractual Term (in years)				Aggregate Intrinsic Value
Outstanding at December 31, 2013			1,734			$	31.85
Granted			83				36.96
Exercised			(30	)			27.58
Forfeited			(15	)			33.65
Outstanding at March 31, 2014			1,772			$	32.14				6.95			$	7,076
Exercisable at March 31, 2014			790			$	28.96				4.92			$	5,536

Details of Restricted Stock Unit Activity

Restricted stock unit activity for the three months ended March 31, 2014 is presented below (in thousands, except per share data):

		Number of Shares				Weighted- Average Grant Date Fair Value
Unvested at December 31, 2013			372			$	34.14
Granted			—
Vested or settled			—
Forfeited			(54	)			33.14
Unvested at March 31, 2014			318			$	34.31

Summary of Stock-Based Compensation Recorded in Expense Categories

Stock-based compensation was recorded in the following expense categories (in thousands):

		Three Months Ended March 31,
		2014				2013
Cost of services and fulfillment		$	1,073			$	904
Selling and marketing			338				422
General and administrative			536				534
Total		$	1,947			$	1,860

Assumptions for Valuation of Options Granted under Equity Incentive Plans and Shares Subject to Purchase under Employee Stock Purchase Plan

Options granted under the equity incentive plans and shares subject to purchase under the employee stock purchase plan were valued using the following assumptions:

		Three Months Ended March 31, 2014								Three Months Ended March 31, 2013
		Equity Incentive Plans				Employee Stock Purchase Plan				Equity Incentive Plans				Employee Stock Purchase Plan
Average risk-free interest rate			1.65	%			0.08	%			0.81	%			0.11	%
Expected dividend yield			1.8	%			1.8	%			2.1	%			2.1	%
Expected life			5.1 Years				0.5 Years				4.5 Years				0.5 Years
Expected volatility			30	%			25	%			40	%			25	%
Weighted average fair value		$	8.79			$	7.81			$	7.72			$	5.97

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Tabular disclosure of the amount of total share-based compensation cost, including the amounts attributable to each share-based compensation plan and any related tax benefits.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher FASB

-Name Accounting Standards Codification

-Topic 718

-SubTopic 10

-Section 50

-Paragraph 2

-Subparagraph (h)(1)

-URI http://asc.fasb.org/extlink&oid=6415400&loc=d3e5070-113901

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Tabular disclosure of the changes in outstanding nonvested restricted stock units.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher FASB

-Name Accounting Standards Codification

-Topic 718

-SubTopic 10

-Section 50

-Paragraph 2

-Subparagraph (c)(2)

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Tabular disclosure of the number and weighted-average exercise prices (or conversion ratios) for share options (or share units) that were outstanding at the beginning and end of the year, vested and expected to vest, exercisable or convertible at the end of the year, and the number of share options or share units that were granted, exercised or converted, forfeited, and expired during the year.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher FASB

-Name Accounting Standards Codification

-Topic 718

-SubTopic 10

-Section 50

-Paragraph 2

-Subparagraph (c)(1)

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Tabular disclosure of the significant assumptions used during the year to estimate the fair value of employee stock purchase plans, including, but not limited to: (a) expected term, (b) expected volatility of the entity's shares, (c) expected dividends, (d) risk-free rate(s), and (e) discount for post-vesting restrictions.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher FASB

-Name Accounting Standards Codification

-Topic 718

-SubTopic 10

-Section 50

-Paragraph 2

-Subparagraph (f)(2)

-URI http://asc.fasb.org/extlink&oid=6415400&loc=d3e5070-113901

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