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Operating Segments | 9 Months Ended
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Sep. 30, 2014
Segment Reporting [Abstract] |
Operating Segments | Note 9 — Operating Segments At the end of 2013 the Company reorganized its fulfillment organization into a single global research organization and a single global product organization to better support its client base by facilitating better research collaboration and quality, promoting a more uniform client experience and improved customer satisfaction, and encouraging innovation. During 2013 the Company also established a dedicated consulting organization to provide research-based project consulting services to its clients, allowing the Company’s research personnel to spend additional time on writing research and providing shorter-term advisory services. As of January 1, 2014 the Company conformed its internal reporting to match the new organizational structure and as such is reporting segment information for the newly formed Research, Product and Project Consulting organizations. The 2013 segment amounts have been reclassified to conform to the current presentation. The Research segment includes the costs of the Company’s research personnel who are responsible for writing the research and performing the webinars and inquiries for the Company’s RoleView product. In addition, the research personnel deliver advisory services (such as workshops, speeches and advisory days) and a portion of the Company’s project consulting services. Revenue in this segment includes only revenue from advisory services and project consulting services that are delivered by the research personnel in this segment. During 2013, the Company began to transition the delivery of project consulting to a dedicated project consulting organization. The Company anticipates that the transition will be complete by the end of 2014 such that essentially all project consulting will be delivered by the project consulting organization in 2015. The Product segment includes the costs of the product management organization that is responsible for pricing, packaging and the launch of new products. In addition, this segment includes the costs of the Company’s data, Forrester Leadership Boards and events organizations. Revenue in this segment includes all revenue for the Company (including RoleView) except for revenue from advisory services and project consulting services that are delivered by personnel in the Research and Project Consulting segments. The Project Consulting segment includes the costs of the consultants that deliver the Company’s project consulting services. During 2013 the Company began to hire dedicated consultants to transition the delivery of project consulting services from research personnel (included in the Research segment) to the new Project Consulting segment. Revenue in this segment includes the project consulting revenue delivered by the consultants in this segment. The Company evaluates reportable segment performance and allocates resources based on segment revenues and expenses. Segment expenses include the direct expenses of each segment organization and exclude selling and marketing expenses, general and administrative expenses, stock-based compensation expense, depreciation expense, adjustments to incentive bonus compensation from target amounts, amortization of intangible assets, reorganization costs, other income and gains (losses) on investments. The accounting policies used by the segments are the same as those used in the consolidated financial statements.
|  |  |  |  |  |  |  | Project |  |  |  |
|  | Products |  |  | Research |  |  | Consulting |  |  | Consolidated |
Three Months Ended September 30, 2014 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Research services revenues |  | $ | 50,622 |  |  | $ | — |  |  | $ | — |  |  | $ | 50,622 |
Advisory services and events revenues |  |  | 2,310 |  |  |  | 10,925 |  |  |  | 11,506 |  |  |  | 24,741 |
Total segment revenues |  |  | 52,932 |  |  |  | 10,925 |  |  |  | 11,506 |  |  |  | 75,363 |
Segment expenses |  |  | 8,298 |  |  |  | 13,012 |  |  |  | 7,590 |  |  |  | 28,900 |
Contribution margin (loss) |  |  | 44,634 |  |  |  | (2,087 | ) |  |  | 3,916 |  |  |  | 46,463 |
Selling, marketing, administrative and other expenses |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (41,079 | )
Amortization of intangible assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (530 | )
Reorganization credits |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 71 |
Other income and gains (losses) on investments |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 127 |
Income before income taxes |  |  |  |  |  |  |  |  |  |  |  |  |  | $ | 5,052 |
|  |  |  |  |  |  |  | Project |  |  |  |
|  | Products |  |  | Research |  |  | Consulting |  |  | Consolidated |
Three Months Ended September 30, 2013 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Research services revenues |  | $ | 49,855 |  |  | $ | — |  |  | $ | — |  |  | $ | 49,855 |
Advisory services and events revenues |  |  | 2,167 |  |  |  | 12,781 |  |  |  | 5,012 |  |  |  | 19,960 |
Total segment revenues |  |  | 52,022 |  |  |  | 12,781 |  |  |  | 5,012 |  |  |  | 69,815 |
Segment expenses |  |  | 7,408 |  |  |  | 14,420 |  |  |  | 4,196 |  |  |  | 26,024 |
Contribution margin (loss) |  |  | 44,614 |  |  |  | (1,639 | ) |  |  | 816 |  |  |  | 43,791 |
Selling, marketing, administrative and other expenses |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (38,933 | )
Amortization of intangible assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (557 | )
Reorganization costs |  |  |  |  |  |  |  |  |  |  |  |  |  |  | — |
Other income and gains (losses) on investments |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (53 | )
Income before income taxes |  |  |  |  |  |  |  |  |  |  |  |  |  | $ | 4,248 |
|  |  |  |  |  |  |  | Project |  |  |  |
|  | Products |  |  | Research |  |  | Consulting |  |  | Consolidated |
Nine Months Ended September 30, 2014 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Research services revenues |  | $ | 153,737 |  |  | $ | — |  |  | $ | — |  |  | $ | 153,737 |
Advisory services and events revenues |  |  | 15,161 |  |  |  | 37,573 |  |  |  | 24,910 |  |  |  | 77,644 |
Total segment revenues |  |  | 168,898 |  |  |  | 37,573 |  |  |  | 24,910 |  |  |  | 231,381 |
Segment expenses |  |  | 28,543 |  |  |  | 40,386 |  |  |  | 19,705 |  |  |  | 88,634 |
Contribution margin (loss) |  |  | 140,355 |  |  |  | (2,813 | ) |  |  | 5,205 |  |  |  | 142,747 |
Selling, marketing, administrative and other expenses |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (127,300 | )
Amortization of intangible assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (1,605 | )
Reorganization costs |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (1,817 | )
Other income and gains (losses) on investments |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 222 |
Income before income taxes |  |  |  |  |  |  |  |  |  |  |  |  |  | $ | 12,247 |
|  |  |  |  |  |  |  | Project |  |  |  |
|  | Products |  |  | Research |  |  | Consulting |  |  | Consolidated |
Nine Months Ended September 30, 2013 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Research services revenues |  | $ | 151,445 |  |  | $ | — |  |  | $ | — |  |  | $ | 151,445 |
Advisory services and events revenues |  |  | 13,868 |  |  |  | 42,531 |  |  |  | 12,285 |  |  |  | 68,684 |
Total segment revenues |  |  | 165,313 |  |  |  | 42,531 |  |  |  | 12,285 |  |  |  | 220,129 |
Segment expenses |  |  | 25,902 |  |  |  | 43,006 |  |  |  | 11,169 |  |  |  | 80,077 |
Contribution margin (loss) |  |  | 139,411 |  |  |  | (475 | ) |  |  | 1,116 |  |  |  | 140,052 |
Selling, marketing, administrative and other expenses |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (119,108 | )
Amortization of intangible assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (1,670 | )
Reorganization costs |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (1,905 | )
Other income and gains (losses) on investments |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 476 |
Income before income taxes |  |  |  |  |  |  |  |  |  |  |  |  |  | $ | 17,845 |

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 29 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8864-108599 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8933-108599 Reference 3: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 26 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8844-108599 Reference 4: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 10 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8538-108599 Reference 5: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8380-108599 Reference 6: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 34 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8981-108599 Reference 7: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 35 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8984-108599 Reference 8: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e9038-108599 Reference 9: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8906-108599 Reference 10: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 42 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e9054-108599 Reference 11: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8924-108599 Reference 12: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e9031-108599 Reference 13: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 33 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8971-108599 Reference 14: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 12 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8595-108599 + Details
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