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Consolidated Statements of Income (Loss) - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended
Mar. 31, 2016
Mar. 31, 2015
Revenues:    
Research services $ 53,248 $ 51,858
Advisory services and events 24,153 23,329
Total revenues 77,401 75,187
Operating expenses:    
Cost of services and fulfillment 31,123 30,761
Selling and marketing 30,404 29,631
General and administrative 9,973 9,758
Depreciation 1,965 2,107
Amortization of intangible assets 209 221
Reorganization costs 1,015 3,424
Total operating expenses 74,689 75,902
Income (loss) from operations 2,712 (715)
Other income (expense), net (328) 282
Losses on investments, net   (19)
Income (loss) before income taxes 2,384 (452)
Income tax provision (benefit) 1,095 (228)
Net income (loss) $ 1,289 $ (224)
Basic income (loss) per common share $ 0.07 $ (0.01)
Diluted income (loss) per common share $ 0.07 $ (0.01)
Basic weighted average common shares outstanding 17,762 18,058
Diluted weighted average common shares outstanding 17,925 18,058
Cash dividends declared per common share $ 0.18 $ 0.17