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v3.7.0.1

Consolidated Statements of Income - USD ($) shares in Thousands, $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2016 | Dec. 31, 2015 | Dec. 31, 2014
Revenues: |  |  |
Research services | $ 215,216 | $ 210,268 | $ 207,517
Advisory services and events | 110,879 | 103,458 | 104,545
Total revenues | 326,095 | 313,726 | 312,062
Operating expenses: |  |  |
Cost of services and fulfillment | 128,175 | 126,261 | 126,199
Selling and marketing | 116,898 | 116,081 | 115,753
General and administrative | 40,579 | 39,041 | 38,584
Depreciation | 7,812 | 8,192 | 9,325
Amortization of intangible assets | 831 | 891 | 2,171
Reorganization costs | 1,026 | 4,433 | 1,817
Total operating expenses | 295,321 | 294,899 | 293,849
Income from operations | 30,774 | 18,827 | 18,213
Other income, net | 740 | 511 | 464
Losses on investments, net | (805) | (18) | (288)
Income before income taxes | 30,709 | 19,320 | 18,389
Income tax provision | 13,058 | 7,324 | 7,524
Net income | $ 17,651 | $ 11,996 | $ 10,865
Basic income per common share | $ 0.98 | $ 0.67 | $ 0.58
Diluted income per common share | $ 0.97 | $ 0.66 | $ 0.57
Basic weighted average common shares outstanding | 17,984 | 17,927 | 18,713
Diluted weighted average common shares outstanding | 18,269 | 18,143 | 19,007

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