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v3.10.0.1

Consolidated Statements of Income - USD ($) shares in Thousands, $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2018 | Dec. 31, 2017 | Dec. 31, 2016
Revenues: |  |  |
Total revenues | $ 357,575 | $ 337,673 | $ 326,095
Operating expenses: |  |  |
Selling and marketing | 131,824 | 123,917 | 116,898
General and administrative | 43,920 | 41,906 | 40,579
Depreciation | 7,955 | 6,648 | 7,812
Amortization of intangible assets | 1,162 | 781 | 831
Acquisition and integration costs | 3,787 |  |
Reorganization costs |  |  | 1,026
Total operating expenses | 335,150 | 310,124 | 295,321
Income from operations | 22,425 | 27,549 | 30,774
Other income, net | 674 | 301 | 740
Gains (losses) on investments, net | 426 | (479) | (805)
Income before income taxes | 23,525 | 27,371 | 30,709
Income tax provision | 8,145 | 12,231 | 13,058
Net income | $ 15,380 | $ 15,140 | $ 17,651
Basic income per common share | $ 0.85 | $ 0.84 | $ 0.98
Diluted income per common share | $ 0.84 | $ 0.83 | $ 0.97
Basic weighted average common shares outstanding | 18,091 | 17,919 | 17,984
Diluted weighted average common shares outstanding | 18,380 | 18,240 | 18,269
Research Services [Member] |  |  |
Revenues: |  |  |
Total revenues | $ 228,399 | $ 216,471 | $ 215,216
Advisory Services and Events [Member] |  |  |
Revenues: |  |  |
Total revenues | 129,176 | 121,202 | 110,879
Cost of Services and Fulfillment [Member] |  |  |
Operating expenses: |  |  |
Cost of services and fulfillment | $ 146,502 | $ 136,872 | $ 128,175

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