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Stockholders' Equity - Summary of Stock-Based Compensation Recorded in Expense Categories in Consolidated Statements of Operations (Detail) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]        
Total allocated share-based compensation expense $ 2,462 $ 2,697 $ 7,351 $ 7,964
Cost of Services and Fulfillment [Member]        
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]        
Total allocated share-based compensation expense 1,554 1,638 4,389 4,463
Selling and Marketing [Member]        
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]        
Total allocated share-based compensation expense 372 446 1,220 1,231
General and Administrative [Member]        
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]        
Total allocated share-based compensation expense $ 536 $ 613 $ 1,742 $ 2,270