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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Revenues:        
Total revenues $ 102,527 $ 113,431 $ 324,429 $ 362,690
Operating expenses:        
Cost of services and fulfillment 42,174 47,978 138,028 151,884
Selling and marketing 38,273 39,967 117,948 123,080
General and administrative 15,738 15,108 44,234 51,650
Depreciation 1,957 2,262 6,079 6,557
Amortization of intangible assets 2,404 3,041 7,431 9,175
Restructuring costs 937 19 7,643 12,140
Loss from sale of divested operation 1,775 0 1,775 0
Total operating expenses 103,258 108,375 323,138 354,486
Income (loss) from operations (731) 5,056 1,291 8,204
Interest expense (770) (763) (2,295) (2,286)
Other income, net 427 568 2,716 1,632
Income (loss) before income taxes (1,074) 4,861 1,712 7,550
Income tax expense 4,724 2,377 7,891 3,837
Net income (loss) $ (5,798) $ 2,484 $ (6,179) $ 3,713
Basic income (loss) per common share $ (0.3) $ 0.13 $ (0.32) $ 0.19
Diluted income (loss) per common share $ (0.3) $ 0.13 $ (0.32) $ 0.19
Basic weighted average common shares outstanding 19,065 19,191 19,147 19,164
Diluted weighted average common shares outstanding 19,065 19,289 19,147 19,239
Research [Member]        
Revenues:        
Total revenues $ 77,070 $ 80,606 $ 237,314 $ 249,211
Consulting [Member]        
Revenues:        
Total revenues 23,369 28,237 71,321 89,957
Events [Member]        
Revenues:        
Total revenues $ 2,088 $ 4,588 $ 15,794 $ 23,522