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<SEC-DOCUMENT>0001035704-06-000527.txt : 20060807
<SEC-HEADER>0001035704-06-000527.hdr.sgml : 20060807
<ACCEPTANCE-DATETIME>20060807161829
ACCESSION NUMBER:		0001035704-06-000527
CONFORMED SUBMISSION TYPE:	8-K
PUBLIC DOCUMENT COUNT:		2
CONFORMED PERIOD OF REPORT:	20060802
ITEM INFORMATION:		Departure of Directors or Principal Officers; Election of Directors; Appointment of Principal Officers
ITEM INFORMATION:		Financial Statements and Exhibits
FILED AS OF DATE:		20060807
DATE AS OF CHANGE:		20060807

FILER:

	COMPANY DATA:	
		COMPANY CONFORMED NAME:			TELETECH HOLDINGS INC
		CENTRAL INDEX KEY:			0001013880
		STANDARD INDUSTRIAL CLASSIFICATION:	SERVICES-BUSINESS SERVICES, NEC [7389]
		IRS NUMBER:				841291044
		STATE OF INCORPORATION:			DE
		FISCAL YEAR END:			1231

	FILING VALUES:
		FORM TYPE:		8-K
		SEC ACT:		1934 Act
		SEC FILE NUMBER:	001-11919
		FILM NUMBER:		061009227

	BUSINESS ADDRESS:	
		STREET 1:		9197 S PEORIA STREET
		CITY:			ENGLEWOOD
		STATE:			CO
		ZIP:			80112
		BUSINESS PHONE:		303-397-8100

	MAIL ADDRESS:	
		STREET 1:		9197 S PEORIA STREET
		CITY:			ENGLEWOOD
		STATE:			CO
		ZIP:			80112
</SEC-HEADER>
<DOCUMENT>
<TYPE>8-K
<SEQUENCE>1
<FILENAME>d38516e8vk.htm
<DESCRIPTION>FORM 8-K
<TEXT>
<HTML>
<HEAD>
<TITLE>e8vk</TITLE>
</HEAD>
<BODY bgcolor="#FFFFFF">
<!-- PAGEBREAK -->
<H5 align="left" style="page-break-before:always">&nbsp;</H5><P>
<DIV style="font-family: 'Times New Roman',Times,serif">




<DIV style="width: 100%; border-bottom: 2pt solid black; font-size: 1pt">&nbsp;</DIV>
<DIV style="width: 100%; border-bottom: 1pt solid black; font-size: 1pt">&nbsp;</DIV>




<DIV align="center" style="font-size: 14pt; margin-top: 12pt"><B>UNITED STATES SECURITIES AND EXCHANGE COMMISSION</B>
</DIV>

<DIV align="center" style="font-size: 12pt"><B>Washington, D.C. 20549</B>
</DIV>

<DIV align="center" style="font-size: 18pt; margin-top: 12pt"><B>FORM 8-K</B>
</DIV>


<DIV align="center" style="font-size: 12pt; margin-top: 12pt"><B>CURRENT REPORT</B>
</DIV>


<DIV align="center" style="font-size: 12pt; margin-top: 0pt"><B>Pursuant
to Section&nbsp;13 or 15(d) of the <BR>Securities Exchange Act of 1934</B>
</DIV>

<DIV align="center" style="font-size: 10pt; margin-top: 12pt"><B>Date of Report (Date of earliest event reported): August&nbsp;2, 2006</B></DIV>

<DIV align="center" style="font-size: 24pt; margin-top: 12pt"><B>TeleTech Holdings, Inc.</B>
</DIV>

<DIV align="center" style="font-size: 10pt">(Exact name of registrant as specified in its charter)</DIV>


<DIV align="center">
<TABLE style="font-size: 10pt" cellspacing="0" border="0" cellpadding="0" width="100%">
<!-- Begin Table Head -->
<TR valign="bottom">
    <TD width="30%">&nbsp;</TD>
    <TD width="5%">&nbsp;</TD>
    <TD width="30%">&nbsp;</TD>
    <TD width="5%">&nbsp;</TD>
    <TD width="30%">&nbsp;</TD>
</TR>
<!-- End Table Head -->
<!-- Begin Table Body -->
<TR valign="bottom">
    <TD align="center" valign="top"><B>Delaware</B><BR>
(State of<BR>
Incorporation)
</TD>
    <TD>&nbsp;</TD>
    <TD align="center" valign="top"><B>001-119195</B><BR>
(Commission<BR>
File Number)
</TD>
    <TD>&nbsp;</TD>
    <TD align="center" valign="top"><B>84-1291044</B><BR>
(I.R.S. Employer<BR>
Identification No.)</TD>
</TR>
<!-- End Table Body -->
</TABLE>
</DIV>

<DIV align="center" style="font-size: 10pt; margin-top: 12pt"><B>9197 S. Peoria Street, Englewood, Colorado 80112</B><BR>
(Address of principal executive offices, including Zip Code)</DIV>

<DIV align="center" style="font-size: 10pt; margin-top: 12pt">Telephone Number: <B>(303)&nbsp;397-8100</B><BR>
(Registrant&#146;s telephone number, including area code)</DIV>

<DIV align="center" style="font-size: 10pt; margin-top: 12pt"><B>Not Applicable</B><BR>
(Former name or former address, if changed since last report.)</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the
filing obligation of the registrant under any of the following
provisions: (see General Instruction A.2. below):
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><FONT face="Wingdings">&#111;</FONT> Written communications pursuant to Rule&nbsp;425 under the Securities Act (17 CFR 230.425)
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><FONT face="Wingdings">&#111;</FONT> Soliciting material pursuant to Rule&nbsp;14a-12 under the Exchange Act (17 CFR 240.14a-12)
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><FONT face="Wingdings">&#111;</FONT> Pre-commencement communications pursuant to Rule&nbsp;14d-2(b) under the Exchange Act (17 CFR
240.14d-2(b))
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><FONT face="Wingdings">&#111;</FONT> Pre-commencement communications pursuant to Rule&nbsp;13e-4(c) under the Exchange Act (17 CFR
240.13e-4(c))
</DIV>


<DIV style="width: 100%; border-bottom: 1pt solid black; margin-top: 10pt; font-size: 1pt">&nbsp;</DIV>
<DIV style="width: 100%; border-bottom: 2pt solid black; font-size: 1pt">&nbsp;</DIV>





<P align="center" style="font-size: 10pt">&nbsp;
</DIV>

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<H5 align="left" style="page-break-before:always">&nbsp;</H5><P>

<DIV style="font-family: 'Times New Roman',Times,serif">


<!-- link1 "Item&nbsp;5.02. Departure of Directors or Principal Officers; Election of Directors; Appointment of Principal Officers" -->
<DIV align="left"><A NAME="000"></A></DIV>
<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><B>Item&nbsp;5.02.(b) and (c) Departure of Directors or Principal Officers; Election of Directors; Appointment of
Principal Officers.</B>
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">On August&nbsp;2, 2006, Mr.&nbsp;Dennis Lacey, Chief Financial Officer of the Company, provided TeleTech
Holdings, Inc. (the &#147;Company&#146;) with notice of his intention to resign from the Company effective
August&nbsp;16, 2006.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">Mr.&nbsp;Lacey indicated to the Company that his decision to resign is based solely on personal reasons
and not due to any disagreement with the Company or concerns relating to the Company&#146;s financial
condition, operations, policies or practices.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">The
Company has commenced a search for a permanent Chief
Financial Officer. Until a permanent replacement is named, John Troka, currently Vice President of Global Finance will serve as interim
Chief Financial Officer.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">The Company hereby incorporates by reference the press release dated August&nbsp;7, 2006 attached
hereto as Exhibit&nbsp;99.1
</DIV>

<!-- link1 "Item&nbsp;9.01 Exhibits" -->
<DIV align="left"><A NAME="001"></A></DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 12pt"><B>Item&nbsp;9.01 Exhibits</B>
</DIV>


<DIV style="margin-top: 6pt">
<TABLE width="100%" border="0" cellpadding="0" cellspacing="0" style="font-size: 10pt">

<TR valign="top" style="font-size: 10pt; color: #000000; background: transparent">
    <TD width="2%" style="background: transparent">&nbsp;</TD>
    <TD width="3%" nowrap align="left">99.1</TD>
    <TD width="1%">&nbsp;</TD>
    <TD>Press Release issued by TeleTech on August&nbsp;7, 2006</TD>
</TR>

</TABLE>
</DIV>
<!-- link1 " SIGNATURE" -->
<DIV align="left"><A NAME="002"></A></DIV>

<DIV align="center" style="font-size: 10pt; margin-top: 18pt"><B>SIGNATURE</B>
</DIV>


<DIV align="left" style="font-size: 10pt; margin-top: 6pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly
caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
</DIV>
<DIV align="center">
<TABLE style="font-size: 10pt" cellspacing="0" border="0" cellpadding="0" width="100%">
<!-- Begin Table Head -->
<TR valign="bottom">
    <TD width="48%">&nbsp;</TD>
    <TD width="2%">&nbsp;</TD>
    <TD width="2%">&nbsp;</TD>
    <TD width="2%">&nbsp;</TD>
    <TD width="46%">&nbsp;</TD>
</TR>
<!-- End Table Head -->
<!-- Begin Table Body -->
<TR valign="bottom">
    <TD valign="top">&nbsp;</TD>
    <TD>&nbsp;</TD>
    <TD colspan="3" valign="top" align="left">TeleTech Holdings, Inc.</TD>
</TR>
<TR valign="bottom">
    <TD valign="top"><DIV style="margin-left:0px; text-indent:-0px">&nbsp;
</DIV></TD>
    <TD>&nbsp;</TD>
    <TD align="left" valign="top">By:
</TD>
    <TD>&nbsp;</TD>
    <TD align="left" valign="top">/s/ Kenneth D. Tuchman</TD>
</TR>
<TR valign="bottom"><!-- Blank Space -->
    <TD valign="top"><DIV style="margin-left:0px; text-indent:-0px">&nbsp;</DIV></TD>
    <TD>&nbsp;</TD>
    <TD align="left" valign="top">&nbsp;</TD>
    <TD>&nbsp;</TD>
    <TD align="left" valign="top">&nbsp;</TD>
</TR>

<TR valign="bottom">
    <TD valign="top"><DIV style="margin-left:0px; text-indent:-0px">&nbsp;
</DIV></TD>
    <TD>&nbsp;</TD>
    <TD colspan="3" align="left" valign="top">KENNETH D. TUCHMAN</TD>
</TR>
<TR valign="bottom">
    <TD valign="top"><DIV style="margin-left:0px; text-indent:-0px">&nbsp;
</DIV></TD>
    <TD>&nbsp;</TD>
    <TD colspan="3" align="left" valign="top">Chief Executive Officer</TD>
</TR>
<!-- End Table Body -->
</TABLE>
</DIV>


<DIV align="left" style="font-size: 10pt; margin-top: 12pt">Dated: August&nbsp;7, 2006
</DIV>


<P align="center" style="font-size: 10pt">&nbsp;
</DIV>

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<DIV style="font-family: 'Times New Roman',Times,serif">



<!-- link1 " EXHIBIT INDEX" -->

<DIV align="center" style="font-size: 10pt; margin-top: 18pt"><B>EXHIBIT INDEX</B>
</DIV>

<DIV align="center">
<TABLE style="font-size: 10pt" cellspacing="0" border="0" cellpadding="0" width="100%">
<!-- Begin Table Head -->
<TR valign="bottom">
    <TD width="12%">&nbsp;</TD>
    <TD width="5%">&nbsp;</TD>
    <TD width="83%">&nbsp;</TD>
</TR>
<TR style="font-size: 8pt" valign="bottom">
    <TD nowrap align="left" style="border-bottom: 1px solid #000000"><B>EXHIBIT NUMBER</B></TD>
    <TD>&nbsp;</TD>
    <TD nowrap align="center" style="border-bottom: 1px solid #000000"><B>DESCRIPTION</B></TD>
</TR>
<TR>    <TD>&nbsp;</TD></TR>
<!-- End Table Head -->
<!-- Begin Table Body -->
<TR valign="bottom">
    <TD valign="top"><DIV style="margin-left:0px; text-indent:-0px">99.1
</DIV></TD>
    <TD>&nbsp;</TD>
    <TD align="left" valign="top">Press Release Dated August&nbsp;7, 2006</TD>
</TR>
<!-- End Table Body -->
</TABLE>
</DIV>


<P align="center" style="font-size: 10pt">&nbsp;
</DIV>

</BODY>
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</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-99.1
<SEQUENCE>2
<FILENAME>d38516exv99w1.htm
<DESCRIPTION>PRESS RELEASE
<TEXT>
<HTML>
<HEAD>
<TITLE>exv99w1</TITLE>
</HEAD>
<BODY bgcolor="#FFFFFF">
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<H5 align="left" style="page-break-before:always">&nbsp;</H5><P>

<DIV style="font-family: 'Times New Roman',Times,serif">


<DIV align="right" style="font-size: 10pt; margin-top: 12pt"><B>Exhibit&nbsp;99.1</B>
</DIV>


<DIV align="right" style="font-size: 10pt; margin-top: 12pt">&nbsp;
</DIV>

<DIV align="center">
<TABLE style="font-size: 10pt" cellspacing="0" border="0" cellpadding="0" width="100%">
<!-- Begin Table Head -->
<TR valign="bottom">
    <TD width="47%"></TD>
    <TD width="5%"></TD>
    <TD width="47%"></TD>
</TR>
<!-- End Table Head -->
<!-- Begin Table Body -->
<TR valign="bottom">
    <TD align="left" valign="top">Investor Contact:
</TD>
    <TD>&nbsp;</TD>
    <TD align="left" valign="top">Media Contact:</TD>
</TR>
<TR valign="bottom">
    <TD align="left" valign="top"><B>Karen Breen<BR>
Investor Relations</B><BR>
303-397-8592
</TD>
    <TD>&nbsp;</TD>
    <TD align="left" valign="top"><B>KC Higgins<BR>
Public Relations</B><BR>
303-397-8325</TD>
</TR>
<!-- End Table Body -->
</TABLE>
</DIV>


<DIV align="center" style="font-size: 10pt; margin-top: 18pt"><B>TELETECH CHIEF FINANCIAL OFFICER RESIGNS TO PURSUE PRIVATE INVESTMENT OPPORTUNITY</B>
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><B>Englewood, Colo. &#151; August&nbsp;7, 2006 </B>&#151; TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global
business process outsourcing (BPO)&nbsp;provider, today announced that Dennis Lacey, the Company&#146;s Chief
Financial Officer, has resigned effective August&nbsp;16, 2006. Mr.&nbsp;Lacey has accepted a position in a
deal-making capacity with Republic Financial Corporation, a private investment firm.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">Mr.&nbsp;Lacey expressed his gratitude to TeleTech and its Board of Directors for the opportunity to
work for such a well respected leader in the BPO industry. &#147;Since joining TeleTech more than three
years ago, I have never felt more positive about the outlook for the Company and I am confident
that TeleTech has a very bright future ahead,&#148; said Mr.&nbsp;Lacey. &#147;Working with Ken and the senior
management team, we have made great strides in returning the Company to a period of sustained
profitable growth. My decision has nothing to do with the current or expected financial condition
or operations of the Company. The organization is operating well and TeleTech is in a solid
position for continued success. As such, I would like to take this opportunity to work in an area
that is of longstanding personal interest to me.&#148;
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">TeleTech will appoint John Troka as its interim Chief Financial Officer. The Company is conducting
a search for a permanent Chief Financial Officer and Mr.&nbsp;Troka will be considered as a candidate in
this process. Mr.&nbsp;Troka has served for more than four years as Vice President of Global Finance
and is currently reporting to Mr.&nbsp;Lacey. This move facilitates a smooth transition and builds on
the Company&#146;s strong financial foundation.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">Ken Tuchman, TeleTech&#146;s Chairman and Chief Executive Officer said, &#147;We are very appreciative of
everything Dennis has accomplished on behalf of TeleTech. We are strategically in our strongest
financial position ever and poised for continued profitable growth. Dennis has prepared his team
to deliver on the Company&#146;s future financial strategies. We wish to express our appreciation to
Dennis for his dedication to the Company and for his continued success in this new endeavor.&#148;
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><B>ABOUT TELETECH</B><BR>
TeleTech is a leading global business process outsourcing (BPO)&nbsp;company that provides a full range
of front-to-back office outsourced solutions including e-commerce, professional sales, customer
management, transaction-based processing, and database marketing services. TeleTech&#146;s comprehensive
solutions include fully managed, OnDemand services including infrastructure, software, and business
intelligence. TeleTech&#146;s ability to deliver innovative solutions globally over a centralized and
standardized delivery platform ensures a high quality, consistent customer experience enabling
clients to increase revenue, improve profitability, and develop stronger customer relationships
around the world. TeleTech is a valued partner for clients that include Global 1000 businesses and
governments. Approximately 60&nbsp;percent of TeleTech&#146;s revenue is generated internationally with
services offered from nearly every continent on the globe. For additional information, visit
<U>www.teletech.com</U>.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><B>FORWARD-LOOKING STATEMENTS</B><BR>
This press release may contain certain forward-looking statements that involve risks and
uncertainties. The projections and statements contained in these forward-looking statements involve
known and unknown risks, uncertainties and other factors that may cause our actual results,
performance, or
</DIV>

<P align="center" style="font-size: 10pt">- more -
</DIV>
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<DIV style="font-family: 'Times New Roman',Times,serif">

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">achievements to be materially different from any future results, performance, or achievements
expressed or implied by the forward-looking statements. All statements not based on historical fact
are forward-looking statements that involve substantial risks and uncertainties. In accordance with
the Private Securities Litigation Reform Act of 1995, following are important factors that could
cause our actual results to differ materially from those expressed or implied by such
forward-looking statements, including but not limited to the following: our belief that we are
continuing to see strong demand for our services and that sales cycles are shortening; risks
associated with successfully integrating Direct Alliance Corporation (&#147;DAC&#148;) and achieving
anticipated future revenue growth, profitability, and synergies; estimated revenue from new,
renewed, and expanded client business as volumes may not materialize as forecasted or be sufficient
to achieve our Business Outlook; achieving expected profit improvement in our International
Business Process Outsourcing (&#147;BPO&#148;) operations; the ability to close and ramp new business
opportunities that are currently being pursued or that are in the final stages with existing
clients and potential clients in order to achieve our Business Outlook; our ability to execute our
growth plans, including sales of new products (such as TeleTech On Demand<SUP style="font-size: 85%; vertical-align: text-top">TM</SUP>); our
ability to achieve our year-end 2006 and 2007 financial goals and targeted cost reductions set
forth in our Business Outlook; the possibility of our Database Marketing and Consulting segment not
increasing revenue, lowering costs, or returning to profitability resulting in an impairment of its
$13&nbsp;million of Goodwill; the possibility of lower revenue or price pressure from our clients
experiencing a business downturn or merger in their business; greater than anticipated competition
in the BPO and customer management market, causing adverse pricing and more stringent contractual
terms; risks associated with losing or not renewing client relationships, particularly large client
agreements, or early termination of a client agreement; the risk of losing clients due to
consolidation in the industries we serve; consumers&#146; concerns or adverse publicity regarding our
clients&#146; products; our ability to find cost effective locations, obtain favorable lease terms, and
build or retrofit facilities in a timely and economic manner; risks associated with business
interruption due to weather, pandemic or terrorist-related events; risks associated with attracting
and retaining cost-effective labor at our customer management centers; the possibility of
additional asset impairments and restructuring charges; risks associated with changes in foreign
currency exchange rates; economic or political changes affecting the countries in which we operate;
changes in accounting policies and practices promulgated by standard setting bodies; and new
legislation or government regulation that impacts the BPO and customer management industry.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">Please refer to the Company&#146;s filings with the Securities and Exchange Commission, including the
Company&#146;s Quarterly Report on Form 10-Q for the quarter ended June&nbsp;30, 2006, and the Annual Report
on Form 10-K for the year ended December&nbsp;31, 2005, for a detailed discussion of factors discussed
above and other important factors that may impact the Company&#146;s business, results of operations,
financial condition, and cash flows. The Company assumes no obligation to update its
forward-looking statements to reflect actual results or changes in factors affecting such
forward-looking statements.
</DIV>

<DIV align="center" style="font-size: 10pt; margin-top: 18pt">###
</DIV>



<P align="center" style="font-size: 10pt">&nbsp;
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