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<SEC-DOCUMENT>0001035704-06-000743.txt : 20061026
<SEC-HEADER>0001035704-06-000743.hdr.sgml : 20061026
<ACCEPTANCE-DATETIME>20061026125536
ACCESSION NUMBER:		0001035704-06-000743
CONFORMED SUBMISSION TYPE:	8-K
PUBLIC DOCUMENT COUNT:		2
CONFORMED PERIOD OF REPORT:	20061025
ITEM INFORMATION:		Regulation FD Disclosure
ITEM INFORMATION:		Financial Statements and Exhibits
FILED AS OF DATE:		20061026
DATE AS OF CHANGE:		20061026

FILER:

	COMPANY DATA:	
		COMPANY CONFORMED NAME:			TELETECH HOLDINGS INC
		CENTRAL INDEX KEY:			0001013880
		STANDARD INDUSTRIAL CLASSIFICATION:	SERVICES-BUSINESS SERVICES, NEC [7389]
		IRS NUMBER:				841291044
		STATE OF INCORPORATION:			DE
		FISCAL YEAR END:			1231

	FILING VALUES:
		FORM TYPE:		8-K
		SEC ACT:		1934 Act
		SEC FILE NUMBER:	001-11919
		FILM NUMBER:		061165095

	BUSINESS ADDRESS:	
		STREET 1:		9197 S PEORIA STREET
		CITY:			ENGLEWOOD
		STATE:			CO
		ZIP:			80112
		BUSINESS PHONE:		303-397-8100

	MAIL ADDRESS:	
		STREET 1:		9197 S PEORIA STREET
		CITY:			ENGLEWOOD
		STATE:			CO
		ZIP:			80112
</SEC-HEADER>
<DOCUMENT>
<TYPE>8-K
<SEQUENCE>1
<FILENAME>d40605e8vk.htm
<DESCRIPTION>FORM 8-K
<TEXT>
<HTML>
<HEAD>
<TITLE>e8vk</TITLE>
</HEAD>
<BODY bgcolor="#FFFFFF">
<!-- PAGEBREAK -->
<H5 align="left" style="page-break-before:always"><A HREF="#toc">Table of Contents</A></H5><P>
<DIV style="font-family: 'Times New Roman',Times,serif">


<DIV style="width: 100%; border-bottom: 2pt solid black; font-size: 1pt">&nbsp;</DIV>
<DIV style="width: 100%; border-bottom: 1pt solid black; font-size: 1pt">&nbsp;</DIV>




<DIV align="center" style="font-size: 14pt; margin-top: 12pt"><B>UNITED STATES SECURITIES AND EXCHANGE COMMISSION</B>
</DIV>

<DIV align="center" style="font-size: 12pt"><B>Washington, D.C. 20549</B>
</DIV>

<DIV align="center" style="font-size: 18pt; margin-top: 12pt"><B>FORM 8-K</B>
</DIV>

<DIV align="center" style="font-size: 12pt; margin-top: 12pt"><B>CURRENT REPORT</B></DIV>


<DIV align="center" style="font-size: 12pt; margin-top: 0pt"><B>Pursuant to Section&nbsp;13 or
15(d) of the <BR>
Securities Exchange Act of 1934</B>
</DIV>

<DIV align="center" style="font-size: 10pt; margin-top: 12pt"><B>Date of Report (Date of earliest event reported): October&nbsp;25, 2006</B></DIV>

<DIV align="center" style="font-size: 24pt; margin-top: 12pt"><B>TeleTech Holdings, Inc.</B>
</DIV>

<DIV align="center" style="font-size: 10pt">(Exact name of registrant as specified in its charter)</DIV>


<DIV align="center">
<TABLE style="font-size: 10pt" cellspacing="0" border="0" cellpadding="0" width="100%">
<!-- Begin Table Head -->
<TR valign="bottom">
    <TD width="30%">&nbsp;</TD>
    <TD width="5%">&nbsp;</TD>
    <TD width="30%">&nbsp;</TD>
    <TD width="5%">&nbsp;</TD>
    <TD width="30%">&nbsp;</TD>
</TR>
<!-- End Table Head -->
<!-- Begin Table Body -->
<TR valign="bottom">
    <TD align="center" valign="top"><B>Delaware</B>
</TD>
    <TD>&nbsp;</TD>
    <TD align="center" valign="top"><B>001-11919</B>
</TD>
    <TD>&nbsp;</TD>
    <TD align="center" valign="top"><B>84-1291044</B></TD>
</TR>
<TR valign="bottom">
    <TD align="center" valign="top">(State of
</TD>
    <TD>&nbsp;</TD>
    <TD align="center" valign="top">(Commission
</TD>
    <TD>&nbsp;</TD>
    <TD align="center" valign="top">(I.R.S. Employer</TD>
</TR>
<TR valign="bottom">
    <TD align="center" valign="top">Incorporation)
</TD>
    <TD>&nbsp;</TD>
    <TD align="center" valign="top">File Number)
</TD>
    <TD>&nbsp;</TD>
    <TD align="center" valign="top">Identification No.)</TD>
</TR>
<!-- End Table Body -->
</TABLE>
</DIV>

<DIV align="center" style="font-size: 10pt; margin-top: 12pt"><B>9197 S. Peoria Street, Englewood, Colorado 80112</B><BR>
(Address of principal executive offices, including Zip Code)</DIV>

<DIV align="center" style="font-size: 10pt; margin-top: 12pt">Telephone Number: <B>(303)&nbsp;397-8100</B><BR>
(Registrant&#146;s telephone number, including area code)</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the
registrant under any of the following provisions:
</DIV>

<DIV align="center">
<TABLE style="font-size: 10pt" cellspacing="0" border="0" cellpadding="0" width="100%">
<!-- Begin Table Head -->
<TR valign="bottom">
    <TD width="2%">&nbsp;</TD>
    <TD width="1%">&nbsp;</TD>
    <TD width="93%">&nbsp;</TD>
</TR>
<!-- End Table Head -->
<!-- Begin Table Body -->
<TR valign="bottom">
    <TD valign="top"><DIV style="margin-left:0px; text-indent:-0px"><FONT face="Wingdings">&#111;</FONT>
</DIV></TD>
    <TD>&nbsp;</TD>
    <TD align="left" valign="top">Written communications pursuant to Rule&nbsp;425 under the Securities Act (17 CFR 230.425)</TD>
</TR>
<TR><TD style="font-size: 6pt">&nbsp;</TD></TR>
<TR valign="bottom">
    <TD valign="top"><DIV style="margin-left:0px; text-indent:-0px"><FONT face="Wingdings">&#111;</FONT>
</DIV></TD>
    <TD>&nbsp;</TD>
    <TD align="left" valign="top">Soliciting material pursuant to Rule&nbsp;14a-12 under the Exchange Act (17 CFR 240.14a-12)</TD>
</TR><TR><TD style="font-size: 6pt">&nbsp;</TD></TR>
<TR valign="bottom">
    <TD valign="top"><DIV style="margin-left:0px; text-indent:-0px"><FONT face="Wingdings">&#111;</FONT>
</DIV></TD>
    <TD>&nbsp;</TD>
    <TD align="left" valign="top">Pre-commencement communications pursuant to Rule&nbsp;14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))</TD>
</TR><TR><TD style="font-size: 6pt">&nbsp;</TD></TR>
<TR valign="bottom">
    <TD valign="top"><DIV style="margin-left:0px; text-indent:-0px"><FONT face="Wingdings">&#111;</FONT>
</DIV></TD>
    <TD>&nbsp;</TD>
    <TD align="left" valign="top">Pre-commencement communications pursuant to Rule&nbsp;13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))</TD>
</TR>
<!-- End Table Body -->
</TABLE>
</DIV>

<DIV style="width: 100%; border-bottom: 1pt solid black; margin-top: 10pt; font-size: 1pt">&nbsp;</DIV>
<DIV style="width: 100%; border-bottom: 2pt solid black; font-size: 1pt">&nbsp;</DIV>


<P align="center" style="font-size: 10pt"><!-- Folio -->&nbsp;<!-- /Folio -->
</DIV>

<!-- PAGEBREAK -->
<P><HR noshade><P>

<DIV style="font-family: 'Times New Roman',Times,serif">




<!-- TOC -->
<A name="toc"><DIV align="CENTER" style="page-break-before:always"><U><B>TABLE OF CONTENTS</B></U></DIV></A>

<P><CENTER>
<TABLE border="0" width="90%" cellpadding="0" cellspacing="0">
<TR>
	<TD width="3%"></TD>
	<TD width="3%"></TD>
	<TD width="3%"></TD>
	<TD width="3%"></TD>
	<TD width="3%"></TD>
	<TD width="3%"></TD>
	<TD width="3%"></TD>
	<TD width="3%"></TD>
	<TD width="76%"></TD>
</TR>
<TR><TD colspan="9"><A HREF="#000">Item&nbsp;7.01. Results of Operation and Financial Condition</A></TD></TR>
<TR><TD colspan="9"><A HREF="#001">Item&nbsp;9.01 Financial Statements and Exhibits</A></TD></TR>
<TR><TD colspan="9"><A HREF="#002">SIGNATURE</A></TD></TR>
<TR><TD colspan="9"><A HREF="#003">EXHIBIT INDEX</A></TD></TR>
<TR><TD colspan="9"><A HREF="d40605exv99w1.htm">Press Release</A></TD></TR>
</TABLE>
</CENTER>
<!-- /TOC -->
<P><HR noshade><P>
<H5 align="left" style="page-break-before:always"><A HREF="#toc">Table of Contents</A></H5><P>




<!-- link1 "Item&nbsp;7.01. Results of Operation and Financial Condition" -->
<DIV align="left"><A NAME="000"></A></DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 12pt"><B>Item&nbsp;7.01. Results of Operation and Financial Condition</B>
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">On October&nbsp;25, 2006 Registrant issued a press release setting forth Registrant&#146;s financial and
operating results for the quarter ended September&nbsp;30, 2006. On October&nbsp;25, 2006, the Registrant
also held a conference call, which was open to the public, to discuss these results. A copy of this
press release is attached hereto as Exhibit&nbsp;99.1 and hereby incorporated by reference.
</DIV>

<!-- link1 "Item&nbsp;9.01 Financial Statements and Exhibits" -->
<DIV align="left"><A NAME="001"></A></DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 12pt"><B>Item&nbsp;9.01 Financial Statements and Exhibits</B>
</DIV>


<DIV style="margin-top: 6pt">
<TABLE width="100%" border="0" cellpadding="0" cellspacing="0" style="font-size: 10pt">

<TR valign="top" style="font-size: 10pt; color: #000000; background: transparent">
    <TD width="2%" style="background: transparent">&nbsp;</TD>
    <TD width="2%" nowrap align="left">99.1</TD>
    <TD width="1%">&nbsp;</TD>
    <TD>Press Release issued by TeleTech on October&nbsp;25, 2006</TD>
</TR>

</TABLE>
</DIV>


<P align="center" style="font-size: 10pt"><!-- Folio -->1<!-- /Folio -->
</DIV>

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<P><HR noshade><P>
<H5 align="left" style="page-break-before:always"><A HREF="#toc">Table of Contents</A></H5><P>

<DIV style="font-family: 'Times New Roman',Times,serif">



<!-- link1 "SIGNATURE" -->
<DIV align="left"><A NAME="002"></A></DIV>

<DIV align="center" style="font-size: 10pt; margin-top: 18pt"><B>SIGNATURE</B>
</DIV>


<DIV align="left" style="font-size: 10pt; margin-top: 6pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly
caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
</DIV>

<TABLE width="100%" border="0" cellspacing="0" cellpadding="0" style="font-size: 10pt">
<TR>
    <TD width="48%">&nbsp;</TD>
    <TD width="1%">&nbsp;</TD>
    <TD width="1%">&nbsp;</TD>
    <TD width="35%">&nbsp;</TD>
    <TD width="15%">&nbsp;</TD>
</TR>
<TR>
    <TD valign="top" align="left">&nbsp;</TD>
    <TD colspan="3" align="left">TeleTech Holdings, Inc.<BR>
&nbsp;</TD>
    <TD>&nbsp;</TD>
</TR><TR>
    <TD align="left">&nbsp;</TD>
    <TD valign="top">By:&nbsp;&nbsp;</TD>
    <TD colspan="2" align="left">/s/ Kenneth D. Tuchman
&nbsp;</TD>
    <TD>&nbsp;</TD>
</TR><TR>
    <TD align="left">&nbsp;</TD>
    <TD>&nbsp;</TD>
    <TD colspan="2" align="left">KENNETH D. TUCHMAN&nbsp;</TD>
    <TD>&nbsp;</TD>
</TR><TR>
    <TD align="left">&nbsp;</TD>
    <TD>&nbsp;</TD>
    <TD colspan="2" align="left">Chief Executive Officer&nbsp;</TD>
    <TD>&nbsp;</TD>
</TR>
<TR>
    <TD colspan="5">&nbsp;</TD>
</TR>
</TABLE>

<DIV align="left" style="font-size: 10pt; margin-top: 12pt">Dated: October&nbsp;26, 2006
</DIV>


<P align="center" style="font-size: 10pt"><!-- Folio -->2<!-- /Folio -->
</DIV>

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<P><HR noshade><P>
<H5 align="left" style="page-break-before:always"><A HREF="#toc">Table of Contents</A></H5><P>

<DIV style="font-family: 'Times New Roman',Times,serif">



<!-- link1 "EXHIBIT INDEX" -->
<DIV align="left"><A NAME="003"></A></DIV>

<DIV align="center" style="font-size: 10pt; margin-top: 18pt"><B>EXHIBIT INDEX</B>
</DIV>

<DIV align="center">
<TABLE style="font-size: 10pt" cellspacing="0" border="0" cellpadding="0" width="100%">
<!-- Begin Table Head -->
<TR valign="bottom">
    <TD width="10%">&nbsp;</TD>
    <TD width="5%">&nbsp;</TD>
    <TD width="85%">&nbsp;</TD>
</TR>
<TR style="font-size: 8pt" valign="bottom">
    <TD nowrap align="left" style="border-bottom: 1px solid #000000"><B>EXHIBIT NUMBER</B></TD>
    <TD>&nbsp;</TD>
    <TD nowrap align="left" style="border-bottom: 1px solid #000000"><B>DESCRIPTION</B></TD>
</TR>

<!-- End Table Head -->
<!-- Begin Table Body -->
<TR valign="bottom">
    <TD valign="top"><DIV style="margin-left:0px; text-indent:-0px">99.1
</DIV></TD>
    <TD>&nbsp;</TD>
    <TD align="left" valign="top">Press Release Dated October&nbsp;25, 2006</TD>
</TR>
<!-- End Table Body -->
</TABLE>
</DIV>



<P align="center" style="font-size: 10pt"><!-- Folio -->3<!-- /Folio -->
</DIV>

</BODY>
</HTML>
</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-99.1
<SEQUENCE>2
<FILENAME>d40605exv99w1.htm
<DESCRIPTION>PRESS RELEASE
<TEXT>
<HTML>
<HEAD>
<TITLE>exv99w1</TITLE>
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<H5 align="left" style="page-break-before:always">&nbsp;</H5><P>

<DIV style="font-family: 'Times New Roman',Times,serif">




<DIV align="right" style="font-size: 10pt; margin-top: 12pt"><B>Exhibit&nbsp;99.1</B>
</DIV>

<DIV align="center">
<TABLE style="font-size: 10pt" cellspacing="0" border="0" cellpadding="0" width="100%">
<!-- Begin Table Head -->
<TR valign="bottom">
    <TD width="48%">&nbsp;</TD>
    <TD width="4%">&nbsp;</TD>
    <TD width="48%">&nbsp;</TD>
</TR>
<!-- End Table Head -->
<!-- Begin Table Body -->
<TR valign="bottom">
    <TD valign="top"><DIV style="margin-left:0px; text-indent:-0px"><B>Investor Contact:</B>
</DIV></TD>
    <TD>&nbsp;</TD>
    <TD align="left" valign="top"><B>Media Contact:</B></TD>
</TR>
<TR valign="bottom">
    <TD valign="top"><DIV style="margin-left:0px; text-indent:-0px">Karen Breen
</DIV></TD>
    <TD>&nbsp;</TD>
    <TD align="left" valign="top">KCHiggins</TD>
</TR>
<TR valign="bottom">
    <TD valign="top"><DIV style="margin-left:0px; text-indent:-0px">303-397-8592
</DIV></TD>
    <TD>&nbsp;</TD>
    <TD align="left" valign="top">303-397-8325</TD>
</TR>
<!-- End Table Body -->
</TABLE>
</DIV>


<DIV align="center" style="font-size: 10pt; margin-top: 18pt"><B>TeleTech Reports Third Quarter 2006 Financial Results</B><BR>
<I>Record Third Quarter Revenue Grows 11 Percent with EPS of 18 Cents<BR>
Operating Income Increases 71 Percent and Operating Margin Expands to 6.7 Percent of Revenue<BR>
Fourth Quarter 2006 Operating Margin Expectation Raised to Between 7 and 8 Percent of Revenue,<BR>
Up From Original Range of Between 6 and 7 Percent</I>
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><B>Englewood, Colo., October&nbsp;25, 2006 </B>&#150; TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global
business process outsourcing (BPO)&nbsp;provider, today announced third quarter 2006 financial results.
The Company also filed its Quarterly Report on Form 10-Q with the Securities and Exchange
Commission for the third quarter ended September&nbsp;30, 2006.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">TeleTech reported record third quarter revenue of $304&nbsp;million, an 11&nbsp;percent increase over the
year-ago quarter. Revenue in TeleTech&#146;s North American and International BPO segments grew 17
percent over the year-ago quarter and represented 98&nbsp;percent of consolidated revenue.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">Income from operations increased 71&nbsp;percent to $20.4&nbsp;million from the year-ago quarter. Operating
margin was 6.7&nbsp;percent compared to 4.3&nbsp;percent in the year-ago quarter. TeleTech achieved its
fourth quarter 2006 operating margin goal of 6 to 7&nbsp;percent one quarter earlier than expected.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">Earnings before interest, taxes, depreciation and amortization (EBITDA)&nbsp;was $34&nbsp;million or 11
percent of revenue, a 38&nbsp;percent increase over the year-ago quarter. Please refer to the
discussion of Non-GAAP financial measures below.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">Fully diluted earnings per share was 18 cents, up from 16 cents in the year ago quarter. Included
in the 16 cents in the year-ago quarter was an 8 cent net benefit from certain tax items.
</DIV>


<DIV align="left" style="font-size: 10pt; margin-top: 12pt"><B>EXECUTIVE COMMENTARY</B>
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">&#147;We are very pleased to have achieved the fourth consecutive quarter of double-digit revenue growth
while increasing income from operations by 71&nbsp;percent,&#148; said Kenneth Tuchman, chairman and chief
executive officer. &#147;Our continued strong performance is the result of solid top-line growth,
operational excellence, and our commitment to increased profitability as we progress towards
achieving our year-end 2007 financial goals.&#148;
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">&#147;Our offshore BPO operations that serve U.S. and European clients have organically grown 40&nbsp;percent
year-to-date. We believe this makes TeleTech one of the fastest growing BPO companies of its
size,&#148; Tuchman continued. &#147;During the fourth quarter, we are looking forward to the largest
sequential revenue ramp in our company&#146;s history. To support this growth we have more than 3,700
employees moving from training into production during the fourth quarter.&#148;
</DIV>


<DIV align="left" style="font-size: 10pt; margin-top: 12pt"><B>THIRD QUARTER 2006 BUSINESS HIGHLIGHTS</B>
</DIV>


<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><B>Strong Revenue and Operating Margin</B>
</DIV>


<DIV style="margin-top: 6pt">
<TABLE width="100%" border="0" cellpadding="0" cellspacing="0" style="font-size: 10pt">

<TR valign="top" style="font-size: 10pt; color: #000000; background: transparent">
    <TD width="2%" style="background: transparent">&nbsp;</TD>
    <TD width="2%" nowrap align="left"><B>&#149;</B></TD>
    <TD width="1%">&nbsp;</TD>
    <TD>TeleTech&#146;s improved financial results were attributable to strong performance in its
North American and International BPO segments resulting from growth in new and existing
client programs, continued expansion of business in offshore locations, the acquisition of
Direct Alliance Corporation (DAC)&nbsp;and ongoing profit improvement initiatives.</TD>
</TR>

</TABLE>
</DIV>
<P align="center" style="font-size: 10pt"><!-- Folio -->1<!-- /Folio -->
</DIV>

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<H5 align="left" style="page-break-before:always">&nbsp;</H5><P>

<DIV style="font-family: 'Times New Roman',Times,serif">


<DIV style="margin-top: 6pt"><TABLE width="100%" border="0" cellpadding="0" cellspacing="0" style="font-size: 10pt">


<TR valign="top" style="font-size: 10pt; color: #000000; background: transparent">
    <TD width="2%" style="background: transparent">&nbsp;</TD>
    <TD width="2%" nowrap align="left"><B>&#149;</B></TD>
    <TD width="1%">&nbsp;</TD>
    <TD>Revenue in TeleTech&#146;s North American BPO segment grew 21&nbsp;percent to $207&nbsp;million over
the prior year quarter. Operating income in this segment grew 61&nbsp;percent to $25&nbsp;million
and operating margin was 12.2&nbsp;percent.</TD>
</TR>

<TR>
    <TD style="font-size: 6pt">&nbsp;</TD>
</TR><TR valign="top" style="font-size: 10pt; color: #000000; background: transparent">
    <TD width="2%" style="background: transparent">&nbsp;</TD>
    <TD width="2%" nowrap align="left"><B>&#149;</B></TD>
    <TD width="1%">&nbsp;</TD>
    <TD>Revenue in TeleTech&#146;s International BPO segment grew 9&nbsp;percent to $90&nbsp;million over the
prior-year quarter. The operating results in this segment were profitable for the first
time in four years with operating income of $0.2&nbsp;million compared to an operating loss of
$1.9&nbsp;million in the year-ago quarter.</TD>
</TR>

</TABLE>
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 12pt"><B>Solid Balance Sheet Continues to Fund Organic Growth and Share Repurchase Program</B>
</DIV>


<DIV style="margin-top: 6pt">
<TABLE width="100%" border="0" cellpadding="0" cellspacing="0" style="font-size: 10pt">

<TR valign="top" style="font-size: 10pt; color: #000000; background: transparent">
    <TD width="2%" style="background: transparent">&nbsp;</TD>
    <TD width="2%" nowrap align="left"><B>&#149;</B></TD>
    <TD width="1%">&nbsp;</TD>
    <TD>As of quarter-end, TeleTech had cash and cash equivalents of $55&nbsp;million and total debt
to equity of 26&nbsp;percent. The increase in total debt from the year-ago quarter is primarily
related to the acquisition of DAC and the Company&#146;s share repurchase program.</TD>
</TR>

<TR>
    <TD style="font-size: 6pt">&nbsp;</TD>
</TR><TR valign="top" style="font-size: 10pt; color: #000000; background: transparent">
    <TD width="2%" style="background: transparent">&nbsp;</TD>
    <TD width="2%" nowrap align="left"><B>&#149;</B></TD>
    <TD width="1%">&nbsp;</TD>
    <TD>TeleTech generated $26&nbsp;million of free cash flow in the third quarter compared to $7
million in the year-ago quarter.</TD>
</TR>

<TR>
    <TD style="font-size: 6pt">&nbsp;</TD>
</TR><TR valign="top" style="font-size: 10pt; color: #000000; background: transparent">
    <TD width="2%" style="background: transparent">&nbsp;</TD>
    <TD width="2%" nowrap align="left"><B>&#149;</B></TD>
    <TD width="1%">&nbsp;</TD>
    <TD>Capital expenditures were $23&nbsp;million, up from $11&nbsp;million a year-ago. Approximately 70
percent of this quarter&#146;s capital expenditures were growth related with the balance for
maintenance.</TD>
</TR>

<TR>
    <TD style="font-size: 6pt">&nbsp;</TD>
</TR><TR valign="top" style="font-size: 10pt; color: #000000; background: transparent">
    <TD width="2%" style="background: transparent">&nbsp;</TD>
    <TD width="2%" nowrap align="left"><B>&#149;</B></TD>
    <TD width="1%">&nbsp;</TD>
    <TD>TeleTech repurchased nearly $15&nbsp;million of common stock through the first nine months of
2006, leaving approximately $51&nbsp;million remaining under the repurchase program as of
quarter-end.</TD>
</TR>

</TABLE>
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 12pt"><B>Business Outlook</B>
</DIV>


<DIV style="margin-top: 6pt">
<TABLE width="100%" border="0" cellpadding="0" cellspacing="0" style="font-size: 10pt">

<TR valign="top" style="font-size: 10pt; color: #000000; background: transparent">
    <TD width="2%" style="background: transparent">&nbsp;</TD>
    <TD width="2%" nowrap align="left"><B>&#149;</B></TD>
    <TD width="1%">&nbsp;</TD>
    <TD>For the 2006 fiscal year, TeleTech estimates revenue will grow approximately 11 to 12
percent over 2005. Furthermore, TeleTech believes fourth quarter 2006 operating margin
will increase to between 7 and 8&nbsp;percent, higher than its previously stated goal of between 6 and 7&nbsp;percent,
excluding any unusual charges.</TD>
</TR>

</TABLE>
</DIV>
<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><B>SEC FILINGS</B>
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">The Company&#146;s filings with the Securities and Exchange Commission are available in the
&#147;Investors&#148; section of TeleTech&#146;s website, which can be found at <U>www.teletech.com</U>.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><I>CONFERENCE CALL</I>
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">TeleTech executive management will hold a conference call to discuss third quarter 2006 financial
results on Wednesday, October&nbsp;25, 2006, at 5:00 p.m. Eastern Time. You are invited to join a live
webcast of the call by visiting the &#147;Investors&#148; section of the TeleTech website at
<U>www.teletech.com</U>. If you are unable to participate during the live webcast, a replay of the call
will be available on the TeleTech website through Wednesday, November&nbsp;8, 2006.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><B>NON-GAAP FINANCIAL MEASURES</B>
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">To supplement the Company&#146;s consolidated financial statements presented in accordance with
generally accepted accounting principles (GAAP)&nbsp;in the United States, the Company uses the
following non-GAAP financial measures: non-GAAP EPS, EBITDA and Free Cash Flow. TeleTech believes
that providing these non-GAAP measures provides investors with greater transparency to the
information used by TeleTech&#146;s management in its financial and operational decision-making and
allows investors to see TeleTech&#146;s results &#147;through the eyes&#148; of management. TeleTech also believes
that providing this information better enables TeleTech&#146;s investors to understand its operating
performance and information used by management to evaluate and measure such performance. The
presentation of these financial measures are not intended to be used in isolation or as a
substitute for the financial information prepared and presented in accordance with GAAP. A
reconciliation of these non-GAAP financial measures can be found in the financial tables attached
to this press release.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><B>ABOUT TELETECH</B>
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">TeleTech is a leading global business process outsourcing (BPO)&nbsp;company that provides a full range
of front-to-back office outsourced solutions including e-commerce, professional sales, customer
management, transaction-based processing, and database marketing services. TeleTech&#146;s comprehensive
solutions include fully managed, OnDemand services including infrastructure, software, and business
intelligence. TeleTech&#146;s ability to deliver innovative solutions globally over a centralized and
standardized delivery platform ensures a high quality, consistent customer experience enabling
clients to increase revenue, improve profitability, and develop stronger customer relationships
around the world. TeleTech is a valued partner for clients that include Global 1000 businesses and
governments. Nearly 65&nbsp;percent of TeleTech&#146;s revenue is generated internationally with services
offered from nearly every continent on the globe. For additional information, visit
<U>www.teletech.com</U>.
</DIV>


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<DIV style="font-family: 'Times New Roman',Times,serif">



<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><B>FORWARD-LOOKING STATEMENTS</B>
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">This press release may contain certain forward-looking statements that involve risks and
uncertainties. The projections and statements contained in these forward-looking statements involve
known and unknown risks, uncertainties and other factors that may cause our actual results,
performance, or achievements to be materially different from any future results, performance, or
achievements expressed or implied by the forward-looking statements. All statements not based on
historical fact are forward-looking statements that involve substantial risks and uncertainties. In
accordance with the Private Securities Litigation Reform Act of 1995, following are important
factors that could cause our actual results to differ materially from those expressed or implied by
such forward-looking statements, including but not limited to the following: our belief that we are
continuing to see strong demand for our services and that sales cycles are shortening; risks
associated with successfully integrating Direct Alliance Corporation (DAC)&nbsp;which we recently
acquired and achieving anticipated future revenue growth, profitability, and synergies; estimated
revenue from new, renewed, and expanded client business as volumes may not materialize as
forecasted or be sufficient to achieve our Business Outlook; achieving continued profit improvement
in our International Business Process Outsourcing (BPO)&nbsp;operations; the ability to close and ramp
new business opportunities that are currently being pursued or that are in the final stages with
existing and/or potential clients in order to achieve our Business Outlook; our ability to execute
our growth plans, including sales of new products (such as TeleTech On Demand<SUP style="font-size: 85%; vertical-align: text-top">TM</SUP>); our
ability to achieve our year-end 2006 and 2007 financial goals, including those set forth in our
Business Outlook; the possibility of our Database Marketing and Consulting segment not increasing
revenue, lowering costs, or returning to profitability resulting in an impairment of its $13
million of Goodwill; the possibility of lower revenue or price pressure from our clients
experiencing a business downturn or merger in their business; greater than anticipated competition
in the BPO and customer management market, causing adverse pricing and more stringent contractual
terms; risks associated with losing or not renewing client relationships, particularly large client
agreements, or early termination of a client agreement; the risk of losing clients due to
consolidation in the industries we serve; consumers&#146; concerns or adverse publicity regarding our
clients&#146; products; our ability to find cost effective locations, obtain favorable lease terms, and
build or retrofit facilities in a timely and economic manner; risks associated with business
interruption due to weather, pandemic or terrorist-related events; risks associated with attracting
and retaining cost-effective labor at our customer management centers; the possibility of
additional asset impairments and restructuring charges; risks associated with changes in foreign
currency exchange rates; economic or political changes affecting the countries in which we operate;
changes in accounting policies and practices promulgated by standard setting bodies; and new
legislation or government regulation that impacts the BPO and customer management industry.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><U>PLEASE REFER TO THE COMPANY&#146;S FILINGS WITH THE SECURITIES AND EXCHANGE COMMISSION, INCLUDING
THE COMPANY&#146;S QUARTERLY REPORT ON FORM 10-Q FOR THE QUARTER ENDED SEPTEMBER 30, 2006, AND THE
ANNUAL REPORT ON FORM 10-K FOR THE YEAR ENDED DECEMBER 31, 2005, FOR A DETAILED DISCUSSION OF
FACTORS DISCUSSED ABOVE AND OTHER IMPORTANT FACTORS THAT MAY IMPACT THE COMPANY&#146;S BUSINESS, RESULTS
OF OPERATIONS, FINANCIAL CONDITION, AND CASH FLOWS. THE COMPANY ASSUMES NO OBLIGATION TO UPDATE ITS
FORWARD-LOOKING STATEMENTS TO REFLECT ACTUAL RESULTS OR CHANGES IN FACTORS AFFECTING SUCH
FORWARD-LOOKING STATEMENTS.</U>
</DIV>


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