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<SEC-DOCUMENT>0000950123-09-044590.txt : 20090921
<SEC-HEADER>0000950123-09-044590.hdr.sgml : 20090921
<ACCEPTANCE-DATETIME>20090921170619
ACCESSION NUMBER:		0000950123-09-044590
CONFORMED SUBMISSION TYPE:	8-K
PUBLIC DOCUMENT COUNT:		5
CONFORMED PERIOD OF REPORT:	20090917
ITEM INFORMATION:		Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers: Compensatory Arrangements of Certain Officers
ITEM INFORMATION:		Regulation FD Disclosure
ITEM INFORMATION:		Financial Statements and Exhibits
FILED AS OF DATE:		20090921
DATE AS OF CHANGE:		20090921

FILER:

	COMPANY DATA:	
		COMPANY CONFORMED NAME:			TELETECH HOLDINGS INC
		CENTRAL INDEX KEY:			0001013880
		STANDARD INDUSTRIAL CLASSIFICATION:	SERVICES-HELP SUPPLY SERVICES [7363]
		IRS NUMBER:				841291044
		STATE OF INCORPORATION:			DE
		FISCAL YEAR END:			1231

	FILING VALUES:
		FORM TYPE:		8-K
		SEC ACT:		1934 Act
		SEC FILE NUMBER:	001-11919
		FILM NUMBER:		091079362

	BUSINESS ADDRESS:	
		STREET 1:		9197 S PEORIA STREET
		CITY:			ENGLEWOOD
		STATE:			CO
		ZIP:			80112
		BUSINESS PHONE:		303-397-8100

	MAIL ADDRESS:	
		STREET 1:		9197 S PEORIA STREET
		CITY:			ENGLEWOOD
		STATE:			CO
		ZIP:			80112
</SEC-HEADER>
<DOCUMENT>
<TYPE>8-K
<SEQUENCE>1
<FILENAME>d69191e8vk.htm
<DESCRIPTION>FORM 8-K
<TEXT>
<HTML>
<HEAD>
<TITLE>e8vk</TITLE>
</HEAD>
<BODY bgcolor="#FFFFFF">
<!-- PAGEBREAK -->
<DIV style="font-family: 'Times New Roman',Times,serif">


<DIV style="width: 100%; border-bottom: 2pt solid black; font-size: 1pt">&nbsp;</DIV>
<DIV style="width: 100%; border-bottom: 1pt solid black; font-size: 1pt">&nbsp;</DIV>




<DIV align="center" style="font-size: 14pt; margin-top: 12pt"><B>UNITED STATES<BR>
SECURITIES AND EXCHANGE COMMISSION</B>
</DIV>

<DIV align="center" style="font-size: 12pt"><B>Washington, D.C. 20549</B>
</DIV>

<DIV align="center" style="font-size: 18pt; margin-top: 12pt"><B>FORM 8-K</B>
</DIV>


<DIV align="center" style="font-size: 12pt; margin-top: 12pt"><B>CURRENT REPORT PURSUANT<BR>
TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934</B>
</DIV>


<DIV align="center" style="font-size: 10pt; margin-top: 12pt"><B>Date of Report (Date of earliest event reported): September&nbsp;17, 2009</B>
</DIV>

<DIV align="center" style="font-size: 24pt; margin-top: 12pt"><B>TeleTech Holdings, Inc.</B>
</DIV>

<DIV align="center" style="font-size: 10pt"><B>(Exact Name of Registrant as Specified in Its Charter)</B></DIV>


<DIV align="center">
<TABLE style="font-size: 10pt" cellspacing="0" border="0" cellpadding="0" width="100%">
<!-- Begin Table Head -->
<TR valign="bottom">
    <TD width="30%">&nbsp;</TD>
    <TD width="5%">&nbsp;</TD>
    <TD width="30%">&nbsp;</TD>
    <TD width="5%">&nbsp;</TD>
    <TD width="30%">&nbsp;</TD>
</TR>
<!-- End Table Head -->
<!-- Begin Table Body -->
<TR valign="bottom">
    <TD align="center" valign="top"><B>Delaware</B>
</TD>
    <TD>&nbsp;</TD>
    <TD align="center" valign="top"><B>001-11919</B>
</TD>
    <TD>&nbsp;</TD>
    <TD align="center" valign="top"><B>84-1291044</B></TD>
</TR>
<TR style="font-size: 1px">
    <TD align="center" valign="top" style="border-top: 1px solid #000000">&nbsp;
</TD>
    <TD>&nbsp;</TD>
    <TD align="center" valign="top" style="border-top: 1px solid #000000">&nbsp;
</TD>
    <TD>&nbsp;</TD>
    <TD align="center" valign="top" style="border-top: 1px solid #000000">&nbsp;</TD>
</TR>
<TR valign="bottom">
    <TD align="center" valign="top"><B>(State or Other Jurisdiction of <BR>
Incorporation)</B>
</TD>
    <TD>&nbsp;</TD>
    <TD align="center" valign="top"><B>(Commission<BR>
File Number)</B>
</TD>
    <TD>&nbsp;</TD>
    <TD align="center" valign="top"><B>(I.R.S. Employer<BR>
Identification No.)</B></TD>
</TR>
<!-- End Table Body -->
</TABLE>
</DIV>

<DIV align="center">
<TABLE style="font-size: 10pt" cellspacing="0" border="0" cellpadding="0" width="100%">
<!-- Begin Table Head -->
<TR valign="bottom">
    <TD width="47%">&nbsp;</TD>
    <TD width="5%">&nbsp;</TD>
    <TD width="47%">&nbsp;</TD>
</TR>
<!-- End Table Head -->
<!-- Begin Table Body -->
<TR valign="bottom">
    <TD align="center" valign="top"><B>9197 S. Peoria Street, Englewood, Colorado</B>
</TD>
    <TD>&nbsp;</TD>
    <TD align="center" valign="top"><B>80112</B></TD>
</TR>
<TR style="font-size: 1px">
    <TD align="center" valign="top" style="border-top: 1px solid #000000">&nbsp;
</TD>
    <TD>&nbsp;</TD>
    <TD align="center" valign="top" style="border-top: 1px solid #000000">&nbsp;</TD>
</TR>
<TR valign="bottom">
    <TD align="center" valign="top"><B>(Address of Principal Executive Offices)</B>
</TD>
    <TD>&nbsp;</TD>
    <TD align="center" valign="top"><B>(Zip Code)</B></TD>
</TR>
<!-- End Table Body -->
</TABLE>
</DIV>


<DIV align="center" style="font-size: 10pt; margin-top: 10pt"><B>(303)&nbsp;397-8100<DIV align="center"><DIV style="font-size: 1pt; margin-top: 1pt; width: 50%; border-top: 1px solid #000000">&nbsp;</DIV></DIV>(Registrant&#146;s Telephone Number, Including Area Code)</B>
</DIV>

<DIV align="center" style="font-size: 10pt; margin-top: 12pt"><DIV align="center"><DIV style="font-size: 1pt; margin-top: 18pt; width: 50%; border-top: 1px solid #000000">&nbsp;</DIV></DIV>
<B>(Former Name or Former Address, if Changed since Last Report)</B></DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the
filing obligation of the registrant under any of the following provisions (<I>see </I>General Instruction
A.2. below):
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><FONT face="Wingdings">&#111;</FONT>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Written communications pursuant to Rule&nbsp;425 under the Securities Act (17 CFR 230.425)
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><FONT face="Wingdings">&#111;</FONT>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Soliciting material pursuant to Rule&nbsp;14a-12 under the Exchange Act (17 CFR 240.14a-12(b))
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><FONT face="Wingdings">&#111;</FONT>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Pre-commencement communications pursuant to Rule&nbsp;14d-2(b) under the Exchange Act (17 CFR
240.14d-2(b))
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><FONT face="Wingdings">&#111;</FONT>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Pre-commencement communications pursuant to Rule&nbsp;13e-4(c) under the Exchange Act (17 CFR
240.13e-4(c))
</DIV>


<DIV style="width: 100%; border-bottom: 1pt solid black; margin-top: 10pt; font-size: 1pt">&nbsp;</DIV>
<DIV style="width: 100%; border-bottom: 2pt solid black; font-size: 1pt">&nbsp;</DIV>



<P align="center" style="font-size: 10pt"><!-- Folio -->&nbsp;<!-- /Folio -->
</DIV>

<!-- PAGEBREAK -->
<P><HR noshade><P>
<H5 align="left" style="page-break-before:always">&nbsp;</H5><P>

<DIV style="font-family: 'Times New Roman',Times,serif">







<DIV align="left" style="font-size: 10pt; margin-top: 12pt"><B>Item&nbsp;5.02 Departure of Directors or Certain Officers; Election of Directors; Appointment of
Certain Officers; Compensatory Arrangements of Certain Officers.</B>
</DIV>


<DIV align="left" style="font-size: 10pt; margin-top: 6pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;On September&nbsp;21, 2009, TeleTech Holdings, Inc. (the &#147;Company&#148;) issued a press release (the
&#147;Press Release&#148;) announcing that Anjan Mukherjee had been appointed as an independent member of the
Board of Directors of the Company on September&nbsp;17, 2009, filling a newly created vacancy on the
Board of Directors. Mr.&nbsp;Mukherjee is currently a managing director of the corporate private equity
division of the Blackstone Group, which he joined in 2001.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;As a newly appointed non-employee director, Mr.&nbsp;Mukherjee received an automatic grant of
$100,000 of restricted stock units based upon the fair market value of the Company&#146;s common stock
on September&nbsp;17, 2009. As an incumbent non-employee director, Mr.&nbsp;Mukherjee will also be entitled
to receive: (i)&nbsp;an annual grant as of the date of each annual meeting of stockholders subsequent to
his election or appointment to the Board, provided that he continues in office after the annual
meeting, of $75,000 of restricted stock units based upon the fair market value of the Company&#146;s
common stock on the grant date and (ii)&nbsp;an annual retainer of $75,000 (paid quarterly in arrears).
Commencing upon his appointment and for any quarter in which Mr.&nbsp;Mukherjee serves for less than the
entire quarter, he will be entitled to receive a pro rata portion of the retainer based upon the
number of days he serves as a director during that quarter. Restricted stock units granted to Mr.
Mukherjee, as well as all non-employee directors, vest in full on the earlier of (i)&nbsp;the first
anniversary of the date of grant; (ii)&nbsp;the date of the succeeding year&#146;s annual meeting of
stockholders; or (iii)&nbsp;any change-in-control event (as defined in the restricted stock unit
agreement).
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The Company is not aware of any arrangement or understanding between Mr.&nbsp;Mukherjee and any
other person, pursuant to which Mr.&nbsp;Mukherjee was selected as a director. Neither Mr.&nbsp;Mukherjee nor
any of his immediate family members have been a party to any transaction or currently proposed
transaction with the company that is reportable under Item 404(a) of Regulation&nbsp;S-K.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A copy of the Press Release is attached hereto as Exhibit&nbsp;99.1 and is incorporated herein by
reference.
</DIV>


<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><B>Item&nbsp;7.01. Regulation&nbsp;FD Disclosure.</B>
</DIV>


<DIV align="left" style="font-size: 10pt; margin-top: 6pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;On September&nbsp;21, 2009, the Company issued a press release announcing that the Company&#146;s Board
of Directors approved an increase of $25.0&nbsp;million in the funding available for share repurchases
pursuant to the Company&#146;s previously announced share repurchase program. Repurchases under the
program may continue to be made through open market purchases or private transactions, in
accordance with applicable federal securities laws, including Rule&nbsp;10b-18 under the Securities
Exchange Act of 1934, as amended (the &#147;Exchange Act&#148;). The timing of any repurchases and the exact
number of shares of common stock to be purchased will be determined by the Company&#146;s management, in
its discretion, and will depend upon market conditions and other factors.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A copy of the Press Release is attached hereto as Exhibit&nbsp;99.2 and is incorporated herein by
reference.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information in this Form 8-K and Exhibit&nbsp;99.2 is furnished pursuant to Item&nbsp;7.01 of this
Form 8-K and shall not be deemed &#147;filed&#148; for the purposes of Section&nbsp;18 of the Exchange Act, or
incorporated by reference in any filing under the Securities Act of 1933, as amended, or the
Exchange Act, except as shall be expressly set forth by specific reference in such filing.
</DIV>


<DIV align="left" style="font-size: 10pt; margin-top: 12pt"><B>Item&nbsp;9.01. Financial Statements and Exhibits.</B>
</DIV>


<DIV style="margin-top: 6pt">
<TABLE width="100%" border="0" cellpadding="0" cellspacing="0" style="font-size: 10pt">

<TR valign="top" style="font-size: 10pt; color: #000000; background: transparent">
    <TD width="1%" nowrap align="left">(d)</TD>
    <TD width="1%">&nbsp;</TD>
    <TD>Exhibits.</TD>
</TR>

</TABLE>
</DIV>
<DIV align="center">
<TABLE style="font-size: 10pt" cellspacing="0" border="0" cellpadding="0" width="100%">
<!-- Begin Table Head -->
<TR valign="bottom">
    <TD width="8%">&nbsp;</TD>
    <TD width="3%">&nbsp;</TD>
    <TD width="89%">&nbsp;</TD>
</TR>
<TR style="font-size: 8pt" valign="bottom">
    <TD nowrap align="left" style="border-bottom: 1px solid #000000">Exhibit No.</TD>
    <TD>&nbsp;</TD>
    <TD nowrap align="LEFT" style="border-bottom: 1px solid #000000">Exhibit</TD>
</TR>

<!-- End Table Head -->
<!-- Begin Table Body -->
<TR valign="bottom"><!-- Blank Space -->
    <TD>&nbsp;</TD>
</TR>

<TR valign="bottom">
    <TD valign="top"><DIV style="margin-left:0px; text-indent:-0px">99.1
</DIV></TD>
    <TD>&nbsp;</TD>
    <TD align="left" valign="top">Press Release dated September&nbsp;21, 2009 issued by TeleTech Holdings, Inc.
announcing the appointment of Anjan Mukherjee to the Board of Directors.</TD>
</TR>

<TR><TD>&nbsp;</TD></TR>

<TR valign="bottom">
    <TD valign="top"><DIV style="margin-left:0px; text-indent:-0px">99.2
</DIV></TD>
    <TD>&nbsp;</TD>
    <TD align="left" valign="top">Press Release dated September&nbsp;21, 2009 issued by TeleTech Holdings, Inc. announcing increased
authorization for share repurchases.</TD>
</TR>


<!-- End Table Body -->
</TABLE>
</DIV>


<P align="center" style="font-size: 10pt"><!-- Folio -->&nbsp;<!-- /Folio -->
</DIV>

<!-- PAGEBREAK -->
<P><HR noshade><P>
<H5 align="left" style="page-break-before:always">&nbsp;</H5><P>

<DIV style="font-family: 'Times New Roman',Times,serif">


<DIV align="center" style="font-size: 10pt; margin-top: 18pt"><B>SIGNATURES</B>
</DIV>


<DIV align="left" style="font-size: 10pt; margin-top: 6pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly
caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 12pt">Date: September&nbsp;21, 2009
</DIV>


<TABLE width="100%" border="0" cellspacing="0" cellpadding="0" style="font-size: 10pt">
<TR>
    <TD width="48%">&nbsp;</TD>
    <TD width="1%">&nbsp;</TD>
    <TD width="1%">&nbsp;</TD>
    <TD width="35%">&nbsp;</TD>
    <TD width="15%">&nbsp;</TD>
</TR>
<TR>
    <TD valign="top" align="left">&nbsp;</TD>
    <TD colspan="3" align="left">TELETECH HOLDINGS, INC.<BR>
(Registrant)<BR>
&nbsp;</TD>
    <TD>&nbsp;</TD>
</TR><TR>
    <TD align="left">&nbsp;</TD>
    <TD valign="top">By:&nbsp;&nbsp;</TD>
    <TD colspan="2" style="border-bottom: 1px solid #000000" align="left">/s/ Kenneth D. Tuchman
&nbsp;</TD>
    <TD>&nbsp;</TD>
</TR><TR>
    <TD align="left">&nbsp;</TD>
    <TD>&nbsp;</TD>
    <TD valign="top">Name:&nbsp;&nbsp;</TD>
    <TD align="left">Kenneth D. Tuchman&nbsp;</TD>
    <TD>&nbsp;</TD>
</TR><TR>
    <TD align="left">&nbsp;</TD>
    <TD>&nbsp;</TD>
    <TD valign="top">Title:&nbsp;&nbsp;</TD>
    <TD align="left">Chief Executive Officer&nbsp;</TD>
    <TD>&nbsp;</TD>
</TR>

</TABLE>

<P align="center" style="font-size: 10pt"><!-- Folio -->&nbsp;<!-- /Folio -->
</DIV>

<!-- PAGEBREAK -->
<P><HR noshade><P>
<H5 align="left" style="page-break-before:always">&nbsp;</H5><P>

<DIV style="font-family: 'Times New Roman',Times,serif">


<TABLE width="100%" border="0" cellspacing="0" cellpadding="0" style="font-size: 10pt">
<TR>
    <TD width="48%">&nbsp;</TD>
    <TD width="1%">&nbsp;</TD>
    <TD width="1%">&nbsp;</TD>
    <TD width="35%">&nbsp;</TD>
    <TD width="15%">&nbsp;</TD>
</TR>

</TABLE>

<DIV align="center" style="font-size: 10pt; margin-top: 18pt"><B>TELETECH HOLDINGS, INC.</B>
</DIV>


<DIV align="Center" style="font-size: 10pt; margin-top: 6pt">EXHIBIT INDEX

</DIV>
<DIV align="center">
<TABLE style="font-size: 10pt" cellspacing="0" border="0" cellpadding="0" width="100%">
<!-- Begin Table Head -->
<TR valign="bottom">
    <TD width="8%">&nbsp;</TD>
    <TD width="3%">&nbsp;</TD>
    <TD width="89%">&nbsp;</TD>
</TR>
<TR style="font-size: 8pt" valign="bottom">
    <TD nowrap align="left" style="border-bottom: 1px solid #000000">Exhibit No.</TD>
    <TD>&nbsp;</TD>
    <TD nowrap align="left" style="border-bottom: 1px solid #000000">Exhibit</TD>
</TR>

<!-- End Table Head -->
<!-- Begin Table Body -->
<TR valign="bottom"><!-- Blank Space -->
    <TD>&nbsp;</TD>
</TR>

<TR valign="bottom">
    <TD valign="top"><DIV style="margin-left:0px; text-indent:-0px">99.1
</DIV></TD>
    <TD>&nbsp;</TD>
    <TD align="left" valign="top">Press Release dated September&nbsp;21, 2009 issued by TeleTech Holdings, Inc.
announcing the appointment of Anjan Mukherjee to the Board of Directors.</TD>
</TR>
<TR><TD>&nbsp;</TD></TR>

<TR valign="bottom">
    <TD valign="top"><DIV style="margin-left:0px; text-indent:-0px">99.2
</DIV></TD>
    <TD>&nbsp;</TD>
    <TD align="left" valign="top">Press Release dated September&nbsp;21, 2009 issued by TeleTech Holdings, Inc. announcing increased
authorization for share repurchases.</TD>
</TR>

<!-- End Table Body -->
</TABLE>
</DIV>


<P align="center" style="font-size: 10pt"><!-- Folio -->&nbsp;<!-- /Folio -->
</DIV>

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</DOCUMENT>
<DOCUMENT>
<TYPE>EX-99.1
<SEQUENCE>2
<FILENAME>d69191exv99w1.htm
<DESCRIPTION>EX-99.1
<TEXT>
<HTML>
<HEAD>
<TITLE>exv99w1</TITLE>
</HEAD>
<BODY bgcolor="#FFFFFF">
<!-- PAGEBREAK -->

<DIV style="font-family: 'Times New Roman',Times,serif">

<DIV align="right" style="font-size: 10pt; margin-top: 12pt"><b>Exhibit 99.1</b></div>

<DIV align="center" style="font-size: 10pt; margin-top: 18pt"><IMG src="d69191d6919101.gif" alt="(TELETECH LOGO)">
</DIV>


<DIV align="left" style="font-size: 10pt; margin-top: 12pt">TeleTech Holdings, Inc. <B>&#149;</B> 9197 South Peoria Street <B>&#149;</B> Englewood, CO 80112-5833 <B>&#149;</B> <B><u>www.teletech.com</u></B>
</DIV>


<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><B>Investor Contact:</B><BR>
Karen Breen<BR>
303-397-8592

</DIV>

<DIV align="center" style="font-size: 10pt; margin-top: 18pt"><B>Anjan Mukherjee, Managing Director of the Blackstone Group, Joins TeleTech&#146;s Board of
Directors</B>
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt"><B>Englewood, Colo. &#151; September&nbsp;21, 2009 &#151; </B><u>TeleTech Holdings, Inc.</u> (NASDAQ: <u>TTEC</u>), one of the
largest and most geographically diverse global providers of <u>business process outsourcing</u> (BPO)
solutions, today announced that its board of directors has elected Anjan Mukherjee, managing
director in the corporate private equity division of the Blackstone Group, to the board.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">&#147;Mr.&nbsp;Mukherjee&#146;s extensive investment banking and private equity background along with his strong
capital markets and business acumen makes him a tremendous addition to our board,&#148; said Kenneth
Tuchman, chairman and chief executive officer of TeleTech. &#147;His experience in overseeing a broad
range of merger, acquisition, and investment activities will enable him to play a key role in
furthering TeleTech&#146;s industry-leading position and in achieving its future growth initiatives. We
are pleased to welcome him to our board.&#148;
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">&#147;TeleTech has a dynamic and technologically innovative business and is a clear leader in the global
BPO space,&#148; said Anjan Mukherjee. &#147;I look forward to working with Ken, the board, and the entire
executive leadership team at TeleTech as they continue to lead the BPO industry in technology,
innovation and global delivery capabilities for their clients.&#148;
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">Since joining Blackstone in 2001, Mr.&nbsp;Mukherjee has been involved in several of Blackstone&#146;s
high-profile investments. Prior to joining Blackstone, Mr.&nbsp;Mukherjee was with the Thomas H. Lee
Company, where he was involved with the analysis and execution of private equity investments in a
wide range of industries including telecommunications, media and financial services. Before that,
Mr.&nbsp;Mukherjee worked in the mergers and acquisitions group at Morgan Stanley.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">Mr.&nbsp;Mukherjee received a BA from Harvard University, where he graduated magna cum laude as a Harry
S. Truman Scholar, and an MBA from Harvard Business School.
</DIV>


<DIV align="left" style="font-size: 10pt; margin-top: 12pt"><B>ABOUT TELETECH</B>
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">TeleTech is one of the largest and most geographically diverse global providers of business process
outsourcing solutions. TeleTech and its subsidiaries have a 27-year history of designing,
implementing, and managing critical business processes for Global 1000 companies to help them
improve their customers&#146; experience, expand their strategic capabilities, and increase their
operating efficiencies. By delivering a high-quality customer experience through the effective
integration of customer-facing front-office processes with internal back-office processes, we
enable our clients to better serve, grow, and retain their customer base. We use Six Sigma-based
quality methods continually to design, implement, and enhance the business processes we deliver to
our clients and we also apply this methodology to our own internal operations. TeleTech and its
subsidiaries have developed deep domain expertise and support more than 250 business process
outsourcing programs serving approximately 100 global clients in the automotive, communications and
media, financial services, government, healthcare, retail, technology and travel and leisure
industries. Our integrated global solutions are provided by approximately 48,000 employees
utilizing 37,000 workstations across 77 delivery centers in 17 countries. For additional
information, visit <u>www.teletech.com</u>.
</DIV>


<DIV align="center" style="font-size: 10pt; margin-top: 18pt">###
</DIV>



<P align="center" style="font-size: 10pt"><!-- Folio -->&nbsp;<!-- /Folio -->
</DIV>



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<DOCUMENT>
<TYPE>EX-99.2
<SEQUENCE>3
<FILENAME>d69191exv99w2.htm
<DESCRIPTION>EX-99.2
<TEXT>
<HTML>
<HEAD>
<TITLE>exv99w2</TITLE>
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<BODY bgcolor="#FFFFFF">
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<DIV style="font-family: Helvetica,Arial,sans-serif">


<DIV align="right" style="font-size: 10pt; margin-top: 18pt"><B>Exhibit 99.2</B>
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 18pt"><IMG src="d69191d6919102.gif" alt="(TeleTech LETTERHEAD)">
</DIV>


<DIV align="left" style="font-size: 10pt; margin-top: 12pt"><B>Investor Contact</B><BR>
Karen Breen<BR>
303-397-8592

</DIV>

<DIV align="center" style="font-size: 10pt; margin-top: 18pt"><B>TELETECH ANNOUNCES INCREASED AUTHORIZATION FOR SHARE REPURCHASES</B><BR>
<I>$25 Million Added to Current Repurchase Program</I>
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 12pt"><B>Englewood, Colo., September&nbsp;21, 2009 </B>&#151; TeleTech Holdings, Inc. (NASDAQ: TTEC), one of the largest
and most geographically diverse global providers of business process outsourcing (&#147;BPO&#148;) solutions,
today announced that its Board of Directors has approved an increase of $25&nbsp;million in the funding
available for share repurchases.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">During the first six months of 2009, TeleTech repurchased more than two million shares of common
stock for approximately $26&nbsp;million.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">This authorization brings the current total amount available for repurchase to approximately $34
million from the $9.3&nbsp;million that was still available for share repurchases as of June&nbsp;30, 2009
under the previous authorization approved by the Board in February&nbsp;2009.
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">&#147;The Board&#146;s approval of this increase in funding for repurchases demonstrates its strong
confidence in TeleTech&#146;s long-term growth prospects and its continuing commitment to maximizing
shareholder value,&#148; said Kenneth Tuchman, chairman and chief executive officer. &#147;TeleTech&#146;s solid
balance sheet and strong cash flow from operations allow us to repurchase stock while also
continuing to further invest in technological innovation and our future growth initiatives.&#148;
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">The stock repurchase authorization does not have an expiration date, and the pace of repurchase
activity will depend on factors such as levels of cash generation from operations, current stock
price, and other factors.
</DIV>


<DIV align="left" style="font-size: 10pt; margin-top: 12pt"><B>ABOUT TELETECH</B>
</DIV>

<DIV align="left" style="font-size: 10pt; margin-top: 6pt">TeleTech is one of the largest and most geographically diverse global providers of business process
outsourcing solutions. TeleTech and its subsidiaries have a 27-year history of designing,
implementing, and managing critical business processes for Global 1000 companies to help them
improve their customers&#146; experience, expand their strategic capabilities, and increase their
operating efficiencies. By delivering a high-quality customer experience through the effective
integration of customer-facing front-office processes with internal back-office processes, we
enable our clients to better serve, grow, and retain their customer base. We use Six Sigma-based
quality methods continually to design, implement, and enhance the business processes we deliver to
our clients and we also apply this methodology to our own internal operations. TeleTech and its
subsidiaries have developed deep domain expertise and support more than 250 business process
outsourcing programs serving approximately 100 global clients in the automotive, communications and
media, financial services, government, healthcare, retail, technology and travel and leisure
industries. Our integrated global solutions are provided by approximately 48,000 employees
utilizing 37,000 workstations across 77 delivery centers in 17 countries. For additional
information, visit <U>www.teletech.com</U>.
</DIV>


<DIV align="center" style="font-size: 10pt; margin-top: 18pt">###
</DIV>



<P align="center" style="font-size: 10pt"><!-- Folio --><!-- /Folio -->
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end
</TEXT>
</DOCUMENT>
</SEC-DOCUMENT>
-----END PRIVACY-ENHANCED MESSAGE-----
