<SEC-DOCUMENT>0001104659-12-048317.txt : 20120711
<SEC-HEADER>0001104659-12-048317.hdr.sgml : 20120711
<ACCEPTANCE-DATETIME>20120710192203
ACCESSION NUMBER:		0001104659-12-048317
CONFORMED SUBMISSION TYPE:	10-K/A
PUBLIC DOCUMENT COUNT:		11
CONFORMED PERIOD OF REPORT:	20111231
FILED AS OF DATE:		20120711
DATE AS OF CHANGE:		20120710

FILER:

	COMPANY DATA:	
		COMPANY CONFORMED NAME:			TELETECH HOLDINGS INC
		CENTRAL INDEX KEY:			0001013880
		STANDARD INDUSTRIAL CLASSIFICATION:	SERVICES-HELP SUPPLY SERVICES [7363]
		IRS NUMBER:				841291044
		STATE OF INCORPORATION:			DE
		FISCAL YEAR END:			1231

	FILING VALUES:
		FORM TYPE:		10-K/A
		SEC ACT:		1934 Act
		SEC FILE NUMBER:	001-11919
		FILM NUMBER:		12956760

	BUSINESS ADDRESS:	
		STREET 1:		9197 S PEORIA STREET
		CITY:			ENGLEWOOD
		STATE:			CO
		ZIP:			80112
		BUSINESS PHONE:		303-397-8100

	MAIL ADDRESS:	
		STREET 1:		9197 S PEORIA STREET
		CITY:			ENGLEWOOD
		STATE:			CO
		ZIP:			80112
</SEC-HEADER>
<DOCUMENT>
<TYPE>10-K/A
<SEQUENCE>1
<FILENAME>a12-16114_110ka.htm
<DESCRIPTION>10-K/A
<TEXT>


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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="5" face="Times New Roman" style="font-size:18.0pt;font-weight:bold;">UNITED STATES SECURITIES AND EXCHANGE COMMISSION</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">Washington,&nbsp;D.C. 20549</font></b></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="5" face="Times New Roman" style="font-size:18.0pt;font-weight:bold;">Form&nbsp;10-K/A</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">(Amendment No.&nbsp;1)</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<div align="center" style="margin:0in 0in .0001pt;text-align:center;"><hr size="1" width="25%" noshade color="black" align="center"></div>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">(Mark One)</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p style="font-size:12.0pt;margin:0in 0in .0001pt .5in;text-indent:-.25in;"><b><font size="3" face="Wingdings" style="font-size:12.0pt;font-weight:bold;">x</font></b><b><font size="1" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160; </font>ANNUAL REPORT PURSUANT TO SECTION&nbsp;13 OR 15(d)&nbsp;OF THE SECURITIES EXCHANGE ACT OF 1934</b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Times New Roman" style="font-size:4.0pt;font-weight:bold;">&nbsp;</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">For the fiscal year ended December&nbsp;31, 2011</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">or</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p style="font-size:12.0pt;margin:0in 0in .0001pt .5in;text-indent:-.25in;"><b><font size="3" face="Wingdings" style="font-size:12.0pt;font-weight:bold;">o</font></b><b><font size="1" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font>TRANSITION REPORT PURSUANT TO SECTION&nbsp;13 OR 15(d)&nbsp;OF THE SECURITIES EXCHANGE ACT OF 1934</b></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">For the transition period from&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;to&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">Commission File Number: 001-11919</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<div align="center" style="margin:0in 0in .0001pt;text-align:center;"><hr size="1" width="25%" noshade color="black" align="center"></div>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="5" face="Times New Roman" style="font-size:18.0pt;font-weight:bold;">TeleTech Holdings,&nbsp;Inc.</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">(Exact name of registrant as specified in its charter)</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">Delaware</font></b></p>    </td>
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<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Times New Roman" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">84-1291044</font></b></p>    </td>   </tr>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">(State or other jurisdiction of<br>   incorporation or organization)</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">(I.R.S. Employer<br>   Identification No.)</font></p>    </td>   </tr>  </table>
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<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">9197 South Peoria Street</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">Englewood, Colorado 80112</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">(Address of principal executive offices)</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Registrant&#146;s telephone number, including area code:</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">(303)&nbsp;397-8100</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<div align="center" style="margin:0in 0in .0001pt;text-align:center;"><hr size="1" width="25%" noshade color="black" align="center"></div>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-indent:.25in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Securities registered pursuant to Section&nbsp;12(b)&nbsp;of the Act:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Times New Roman" style="font-size:8.0pt;font-weight:bold;">Title   of each class</font></b></p>    </td>
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<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Times New Roman" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="49%" valign="top" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Times New Roman" style="font-size:8.0pt;font-weight:bold;">Name   of each exchange on which registered</font></b></p>    </td>   </tr>
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<td width="49%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">Common Stock, $0.01&nbsp;par value</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Times New Roman" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="49%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">NASDAQ Global Select Market</font></b></p>    </td>   </tr>  </table>
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<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Securities registered pursuant to Section&nbsp;12(g)&nbsp;of the Act:&#160; <b>None.</b></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Indicate by checkmark if the registrant is a well-known seasoned issuer, as defined in Rule&nbsp;405 of the Securities Act.&#160; Yes&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">o</font><font size="2" style="font-size:10.0pt;">&nbsp;&nbsp;</font><font size="2" style="font-size:10.0pt;">No&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">x</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Indicate by check mark if the registrant is not required to file reports pursuant to Section&nbsp;13 or 15(d)&nbsp;of the Securities Exchange Act of 1934. &#160;Yes&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">o</font><font size="2" style="font-size:10.0pt;">&nbsp;&nbsp;No&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">x</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Indicate by check mark whether the registrant (1)&nbsp;has filed all reports required to be filed by Section&nbsp;13 or 15(d)&nbsp;of the Securities Exchange Act of 1934 during the preceding 12&nbsp;months (or for such shorter period that the registrant was required to file such reports) and (2)&nbsp;has been subject to such filing requirements for the past 90&nbsp;days. &#160;Yes&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">x</font><font size="2" style="font-size:10.0pt;">&nbsp;&nbsp;No&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">o</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule&nbsp;405 of Regulation S-T (&#167;232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).&#160; Yes&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">x</font><font size="2" style="font-size:10.0pt;">&nbsp;&nbsp;No&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">o</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Indicate by check mark if disclosure of delinquent filers pursuant to Item&nbsp;405 of Regulation&nbsp;S-K (&#167;&nbsp;229.405) is not contained herein, and will not be contained, to the best of registrant&#146;s knowledge, in definitive proxy or information statements incorporated by reference in Part&nbsp;III of this Form&nbsp;10-K or any amendment to this Form&nbsp;10-K.&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">x</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of &#147;large accelerated filer,&#148; &#147;accelerated filer&#148; and &#147;smaller reporting company&#148; in Rule&nbsp;12b-2 of the Exchange Act. (Check one):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
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<td width="58%" valign="top" style="padding:0in 0in 0in 0in;width:58.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Large   accelerated filer&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">o</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="39%" valign="top" style="padding:0in 0in 0in 0in;width:39.16%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Accelerated   filer&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">x</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:8.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.34%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:8.0pt;">&nbsp;</font></p>    </td>
<td width="39%" valign="top" style="padding:0in 0in 0in 0in;width:39.16%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:8.0pt;">&nbsp;</font></p>    </td>   </tr>
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<td width="58%" valign="top" style="padding:0in 0in 0in 0in;width:58.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Non-accelerated   filer&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">o</font><font size="2" style="font-size:10.0pt;">&nbsp; (Do not check if a smaller reporting   company)</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.34%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="39%" valign="top" style="padding:0in 0in 0in 0in;width:39.16%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Smaller   reporting company&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">o</font></p>    </td>   </tr>  </table>
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<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Indicate by check mark whether the registrant is a shell company (as defined in Rule&nbsp;12b-2 of the Exchange Act).&nbsp;&nbsp;Yes&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">o</font><font size="2" style="font-size:10.0pt;">&nbsp;</font><font size="2" style="font-size:10.0pt;">&nbsp;No&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">x</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">As of June&nbsp;30, 2011, the last business day of the registrant&#146;s most recently completed second fiscal quarter, there were 56,615,262&nbsp;shares of the registrant&#146;s common stock outstanding. The aggregate market value of the registrant&#146;s voting and non-voting common stock that was held by non-affiliates on such date was $528,201,476 based on the closing sale price of the registrant&#146;s common stock on such date as reported on the NASDAQ Global Select Market.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">As of February&nbsp;23, 2012, there were 56,615,002&nbsp;shares of the registrant&#146;s common stock outstanding.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">DOCUMENTS INCORPORATED BY REFERENCE</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Certain information required for Part&nbsp;III of this report is incorporated by reference to the proxy statement for the registrant&#146;s 2012 annual meeting of stockholders.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><font size="1" face="Times New Roman" style="font-size:4.0pt;">&nbsp;</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">Explanatory Note</font></b></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">TeleTech Holdings,&nbsp;Inc. (the &#147;Company&#148;) is filing this Amendment No.&nbsp;1 to our Annual Report on Form&nbsp;10-K for the period ended December&nbsp;31, 2011, which was filed with the Securities and Exchange Commission on February&nbsp;28, 2012 (the &#147;Form&nbsp;10-K&#148;), solely to file a corrected Exhibit&nbsp;101 to the Form&nbsp;10-K.&#160; The original Interactive Data File in the Form&nbsp;10-K contains an error that does not add the last three zeros in data reported as &#147;thousands&#148;.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Pursuant to Rule&nbsp;12b-15 of the Rules&nbsp;and Regulations under the Securities Exchange Act of 1934, as amended (the &#147;Exchange Act&#148;), the Company has included with this Amendment No.&nbsp;1 currently-dated certifications by the Company&#146;s principal executive officer and principal financial officer, as required by Exchange Act Rules&nbsp;13a-14(a)&nbsp;and (b).</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">No other changes have been made to the Form&nbsp;10-K.&#160; This Amendment No.&nbsp;1 speaks as of the original filing date of the Form&nbsp;10-K and does not reflect any events that may have occurred subsequent to the original filing date.</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">1<a name="PB_1_072452_7056"></a></font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">SIGNATURES</font></b></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.</font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><u><font size="2" face="Times New Roman" style="font-size:10.0pt;">TELETECH   HOLDINGS,&nbsp;INC.</font></u></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="top" style="padding:0in 0in 0in 0in;width:4.26%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">(Registrant)</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Date:   July&nbsp;10, 2012</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">By:</font></p>    </td>
<td width="45%" valign="top" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:45.16%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">/s/   Kenneth D. Tuchman</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="top" style="padding:0in 0in 0in 0in;width:4.26%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="45%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:45.16%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Kenneth   D. Tuchman</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Chairman   and Chief Executive Officer</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="45%" valign="top" style="padding:0in 0in 0in 0in;width:45.16%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Date:   July&nbsp;10, 2012</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">By:</font></p>    </td>
<td width="45%" valign="top" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:45.16%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">/s/   Regina M. Paolillo</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="top" style="padding:0in 0in 0in 0in;width:4.26%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="45%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:45.16%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Regina   M. Paolillo</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="top" style="padding:0in 0in 0in 0in;width:4.26%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="45%" valign="top" style="padding:0in 0in 0in 0in;width:45.16%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Chief   Financial Officer</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">2<a name="PB_2_072653_5335"></a></font></p>
<div style="margin:0in 0in .0001pt;"><hr size="3" width="100%" noshade color="#010101" align="left"></div>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">EXHIBIT&nbsp;INDEX</font></b></p>
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<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Times New Roman" style="font-size:8.0pt;font-weight:bold;">Exhibit&nbsp;No.</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.4%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Times New Roman" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="83%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:83.16%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Times New Roman" style="font-size:8.0pt;font-weight:bold;">Description</font></b></p>    </td>   </tr>
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<td width="14%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:14.44%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">31.01*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="83%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:83.16%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Rule&nbsp;13a-14(a)&nbsp;Certification   of CEO of TeleTech</font></p>    </td>   </tr>
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<td width="14%" valign="top" style="padding:0in 0in 0in 0in;width:14.44%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">31.02*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Rule&nbsp;13a-14(a)&nbsp;Certification   of CFO of TeleTech</font></p>    </td>   </tr>
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<td width="14%" valign="top" style="padding:0in 0in 0in 0in;width:14.44%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">32.01*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="83%" valign="top" style="padding:0in 0in 0in 0in;width:83.16%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Written   Statement of Chief Executive Officer Pursuant to Section&nbsp;906 of the   Sarbanes-Oxley Act of 2002 (18&nbsp;U.S.C. Section&nbsp;1350)</font></p>    </td>   </tr>
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<td width="14%" valign="top" style="padding:0in 0in 0in 0in;width:14.44%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">32.02*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="83%" valign="top" style="padding:0in 0in 0in 0in;width:83.16%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Written   Statement of Chief Financial Officer Pursuant to Section&nbsp;906 of the   Sarbanes-Oxley Act of 2002 (18&nbsp;U.S.C. Section&nbsp;1350)</font></p>    </td>   </tr>
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<td width="14%" valign="top" style="padding:0in 0in 0in 0in;width:14.44%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">101.INS***</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">XBRL   Instance Document</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">101.SCH***</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="83%" valign="top" style="padding:0in 0in 0in 0in;width:83.16%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">XBRL   Taxonomy Extension Schema Document</font></p>    </td>   </tr>
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<td width="14%" valign="top" style="padding:0in 0in 0in 0in;width:14.44%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">101.CAL***</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="83%" valign="top" style="padding:0in 0in 0in 0in;width:83.16%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">XBRL   Taxonomy Extension Calculation Linkbase Document.</font></p>    </td>   </tr>
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<td width="14%" valign="top" style="padding:0in 0in 0in 0in;width:14.44%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">101.LAB***</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="83%" valign="top" style="padding:0in 0in 0in 0in;width:83.16%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">XBRL   Taxonomy Extension Label Linkbase Document</font></p>    </td>   </tr>
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<td width="14%" valign="top" style="padding:0in 0in 0in 0in;width:14.44%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">101.PRE***</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="83%" valign="top" style="padding:0in 0in 0in 0in;width:83.16%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">XBRL   Taxonomy Extension Presentation Linkbase Document</font></p>    </td>   </tr>
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<td width="14%" valign="top" style="padding:0in 0in 0in 0in;width:14.44%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">101.DEF***</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="83%" valign="top" style="padding:0in 0in 0in 0in;width:83.16%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">XBRL   Taxonomy Extension Definition Linkbase Document</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<div style="margin:0in 0in .0001pt;"><hr size="1" width="25%" noshade color="black" align="left"></div>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="11%" valign="top" style="padding:0in 0in 0in 0in;width:11.92%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">*</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Filed   herewith.</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Attached   as Exhibit&nbsp;101 to this report are the following documents formatted in   XBRL (Extensible Business Reporting Language): (i)&nbsp;Consolidated   Statements of Operations and Comprehensive Income for the years ended   December&nbsp;31, 2011, 2010 and 2009, (ii)&nbsp;Consolidated Balance Sheets   as of December&nbsp;31, 2011 and 2010, (iii)&nbsp;Consolidated Statements of   Stockholders&#146; Equity for the years ended December&nbsp;31, 2011, 2010 and   2009, (iv)&nbsp;Consolidated Statements of Cash Flows for the years ended   December&nbsp;31, 2011, 2010 and 2009, and (v)&nbsp;Notes to Consolidated   Financial Statements. Users of this data are advised pursuant to   Rule&nbsp;406T of Regulation S-T that this interactive data file is deemed   not filed or part of a registration statement or prospectus for purposes of   sections 11 or 12 of the Securities Act of 1933, is deemed not filed for   purposes of section 18 of the Securities Exchange Act of 1934, and otherwise   is not subject to liability under these sections.</font></p>    </td>   </tr>  </table>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">3<a name="PB_3_073056_5796"></a></font></p>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">Exhibit&nbsp;31.01</font></b></p>
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">CERTIFICATION</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">I, Kenneth D. Tuchman, certify that:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">1.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">I have reviewed this Annual Report on Form&nbsp;10-K/A of TeleTech Holdings,&nbsp;Inc.;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">2.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">3.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">4.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">The registrant&#146;s other certifying officer(s)&nbsp;and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules&nbsp;13a-15(e)&nbsp;and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules&nbsp;13a-15(f)&nbsp;and 15d-15(f)) for the registrant and have:</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">a.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">b.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">c.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">Evaluated the effectiveness of the registrant&#146;s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation;&nbsp;and</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">d.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">Disclosed in this report any change in the registrant&#146;s internal control over financial reporting that occurred during the registrant&#146;s most recent fiscal quarter (the registrant&#146;s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant&#146;s internal control over financial reporting;&nbsp;and</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">5.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">The registrant&#146;s other certifying officer(s)&nbsp;and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant&#146;s auditors and the audit committee of the registrant&#146;s board of directors (or persons performing the equivalent functions):</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">a.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant&#146;s ability to record, process, summarize and report financial information;&nbsp;and</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">b.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant&#146;s internal control over financial reporting.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">By:</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">/s/&nbsp;&nbsp;Kenneth D. Tuchman</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Kenneth D. Tuchman</font></p>    </td>   </tr>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><i><font size="2" face="Times New Roman" style="font-size:10.0pt;font-style:italic;">Chairman and Chief Executive Officer</font></i></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><i><font size="2" face="Times New Roman" style="font-size:10.0pt;font-style:italic;">(Principal Executive Officer)</font></i></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Date:   July&nbsp;10, 2012</font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">Exhibit&nbsp;31.02</font></b></p>
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">CERTIFICATION</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">I, Regina M. Paolillo, certify that:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">1.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">I have reviewed this Annual Report on Form&nbsp;10-K/A of TeleTech Holdings,&nbsp;Inc.;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">2.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">3.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">4.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">The registrant&#146;s other certifying officer(s)&nbsp;and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules&nbsp;13a-15(e)&nbsp;and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules&nbsp;13a-15(f)&nbsp;and 15d-15(f)) for the registrant and have:</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">a.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">b.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">c.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">Evaluated the effectiveness of the registrant&#146;s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation;&nbsp;and</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">d.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">Disclosed in this report any change in the registrant&#146;s internal control over financial reporting that occurred during the registrant&#146;s most recent fiscal quarter (the registrant&#146;s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant&#146;s internal control over financial reporting;&nbsp;and</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">5.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">The registrant&#146;s other certifying officer(s)&nbsp;and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant&#146;s auditors and the audit committee of the registrant&#146;s board of directors (or persons performing the equivalent functions):</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">a.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant&#146;s ability to record, process, summarize and report financial information;&nbsp;and</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">b.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant&#146;s internal control over financial reporting.</font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">By:</font></p>    </td>
<td width="45%" valign="top" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:45.58%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">/s/&nbsp;&nbsp;Regina M. Paolillo</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Regina M. Paolillo</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><i><font size="2" face="Times New Roman" style="font-size:10.0pt;font-style:italic;">Chief Financial Officer</font></i></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><i><font size="2" face="Times New Roman" style="font-size:10.0pt;font-style:italic;">(Principal Financial and Accounting Officer)</font></i></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><i><font size="2" face="Times New Roman" style="font-size:10.0pt;font-style:italic;">&nbsp;</font></i></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Date:   July&nbsp;10, 2012</font></p>    </td>
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<TYPE>EX-32.01
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">Exhibit&nbsp;32.01</font></b></p>
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">Written Statement of Chief Executive Officer</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">Pursuant to Section&nbsp;906</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">of the Sarbanes-Oxley Act of 2002 (18&nbsp;U.S.C. Section&nbsp;1350)</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">The undersigned, the Chief Executive Officer of TeleTech Holdings,&nbsp;Inc. (the &#147;Company&#148;), hereby certifies that, to his knowledge on the date hereof:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">a.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">The Annual Report on Form&nbsp;10-K/A of the Company for the year ended December&nbsp;31, 2011 filed on the date hereof with the Securities and Exchange Commission (the &#147;Report&#148;) fully complies with the requirements of Section&nbsp;13(a)&nbsp;or 15(d)&nbsp;of the Securities Exchange Act of 1934;&nbsp;and</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">b.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">By:</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">/s/&nbsp;&nbsp;Kenneth D. Tuchman</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="45%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:45.54%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Kenneth D. Tuchman</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><i><font size="2" face="Times New Roman" style="font-size:10.0pt;font-style:italic;">Chief Executive Officer</font></i></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Date:   July&nbsp;10, 2012</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
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<TYPE>EX-32.02
<SEQUENCE>5
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">Exhibit&nbsp;32.02</font></b></p>
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">Written Statement of Acting Chief Financial Officer</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">Pursuant to Section&nbsp;906</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Times New Roman" style="font-size:10.0pt;font-weight:bold;">of the Sarbanes-Oxley Act of 2002 (18&nbsp;U.S.C. Section&nbsp;1350)</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">The undersigned, the Chief Financial Officer of TeleTech Holdings,&nbsp;Inc. (the &#147;Company&#148;), hereby certifies that, to his knowledge on the date hereof:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">a.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">The Annual Report on Form&nbsp;10-K/A of the Company for the year ended December&nbsp;31, 2011 filed on the date hereof with the Securities and Exchange Commission (the &#147;Report&#148;) fully complies with the requirements of Section&nbsp;13(a)&nbsp;or 15(d)&nbsp;of the Securities Exchange Act of 1934;&nbsp;and</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">b.</font><font size="1" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" style="font-size:10.0pt;">The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">By:</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">/s/&nbsp;&nbsp;Regina M. Paolillo</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Regina M. Paolillo</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><i><font size="2" face="Times New Roman" style="font-size:10.0pt;font-style:italic;">Chief Financial Officer</font></i></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Times New Roman" style="font-size:10.0pt;">Date:   July&nbsp;10, 2012</font></p>    </td>
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  <us-gaap:ExcessTaxBenefitFromShareBasedCompensationOperatingActivities id="ID_3407_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">1783000</us-gaap:ExcessTaxBenefitFromShareBasedCompensationOperatingActivities>
  <us-gaap:ShareBasedCompensation id="ID_3408_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">13372000</us-gaap:ShareBasedCompensation>
  <us-gaap:GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet id="ID_3409_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">128000</us-gaap:GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet>
  <us-gaap:IncreaseDecreaseInAccountsReceivable id="ID_3410_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">87000</us-gaap:IncreaseDecreaseInAccountsReceivable>
  <us-gaap:IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets id="ID_3411_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">-17664000</us-gaap:IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets>
  <us-gaap:IncreaseDecreaseInAccountsPayableAndAccruedLiabilities id="ID_3412_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">19683000</us-gaap:IncreaseDecreaseInAccountsPayableAndAccruedLiabilities>
  <ttec:IncreaseDecreaseInDeferredRevenueAndOtherLiabilities id="ID_3413_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">-19462000</ttec:IncreaseDecreaseInDeferredRevenueAndOtherLiabilities>
  <us-gaap:NetCashProvidedByUsedInOperatingActivities id="ID_3414_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">134455000</us-gaap:NetCashProvidedByUsedInOperatingActivities>
  <us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_3415_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">26800000</us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
  <us-gaap:NetCashProvidedByUsedInInvestingActivities id="ID_3416_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">-43198000</us-gaap:NetCashProvidedByUsedInInvestingActivities>
  <us-gaap:ProceedsFromLongTermLinesOfCredit id="ID_3417_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">1257100000</us-gaap:ProceedsFromLongTermLinesOfCredit>
  <us-gaap:RepaymentsOfLongTermLinesOfCredit id="ID_3418_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">1257100000</us-gaap:RepaymentsOfLongTermLinesOfCredit>
  <ttec:PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing id="ID_3419_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">3749000</ttec:PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing>
  <us-gaap:PaymentsOfDividendsMinorityInterest id="ID_3420_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">4140000</us-gaap:PaymentsOfDividendsMinorityInterest>
  <us-gaap:ProceedsFromStockOptionsExercised id="ID_3421_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">2792000</us-gaap:ProceedsFromStockOptionsExercised>
  <us-gaap:ExcessTaxBenefitFromShareBasedCompensationFinancingActivities id="ID_3422_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">1783000</us-gaap:ExcessTaxBenefitFromShareBasedCompensationFinancingActivities>
  <us-gaap:NetCashProvidedByUsedInFinancingActivities id="ID_3423_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">-85897000</us-gaap:NetCashProvidedByUsedInFinancingActivities>
  <us-gaap:EffectOfExchangeRateOnCashAndCashEquivalents id="ID_3424_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">4601000</us-gaap:EffectOfExchangeRateOnCashAndCashEquivalents>
  <us-gaap:InterestPaid id="ID_3425_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">2217000</us-gaap:InterestPaid>
  <us-gaap:IncomeTaxesPaid id="ID_3426_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">15593000</us-gaap:IncomeTaxesPaid>
  <us-gaap:ProvisionForDoubtfulAccounts id="ID_3432_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">363000</us-gaap:ProvisionForDoubtfulAccounts>
  <ttec:AmortizationOfContractAcquisitionCosts id="ID_3433_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">1680000</ttec:AmortizationOfContractAcquisitionCosts>
  <us-gaap:GainLossOnDispositionOfAssets id="ID_3434_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">415000</us-gaap:GainLossOnDispositionOfAssets>
  <us-gaap:DeferredIncomeTaxExpenseBenefit id="ID_3436_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">1658000</us-gaap:DeferredIncomeTaxExpenseBenefit>
  <us-gaap:ExcessTaxBenefitFromShareBasedCompensationOperatingActivities id="ID_3437_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">6491000</us-gaap:ExcessTaxBenefitFromShareBasedCompensationOperatingActivities>
  <us-gaap:ShareBasedCompensation id="ID_3438_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">15856000</us-gaap:ShareBasedCompensation>
  <us-gaap:GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet id="ID_3439_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">-1073000</us-gaap:GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet>
  <us-gaap:IncreaseDecreaseInAccountsReceivable id="ID_3440_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">5789000</us-gaap:IncreaseDecreaseInAccountsReceivable>
  <us-gaap:IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets id="ID_3441_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">-3578000</us-gaap:IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets>
  <us-gaap:IncreaseDecreaseInAccountsPayableAndAccruedLiabilities id="ID_3442_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">-16502000</us-gaap:IncreaseDecreaseInAccountsPayableAndAccruedLiabilities>
  <ttec:IncreaseDecreaseInDeferredRevenueAndOtherLiabilities id="ID_3443_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">-5739000</ttec:IncreaseDecreaseInDeferredRevenueAndOtherLiabilities>
  <us-gaap:NetCashProvidedByUsedInOperatingActivities id="ID_3444_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">113799000</us-gaap:NetCashProvidedByUsedInOperatingActivities>
  <us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_3445_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">38667000</us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
  <us-gaap:NetCashProvidedByUsedInInvestingActivities id="ID_3446_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">-86931000</us-gaap:NetCashProvidedByUsedInInvestingActivities>
  <us-gaap:ProceedsFromLongTermLinesOfCredit id="ID_3447_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">678200000</us-gaap:ProceedsFromLongTermLinesOfCredit>
  <us-gaap:RepaymentsOfLongTermLinesOfCredit id="ID_3448_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">614200000</us-gaap:RepaymentsOfLongTermLinesOfCredit>
  <ttec:PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing id="ID_3449_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">2099000</ttec:PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing>
  <us-gaap:PaymentsOfDividendsMinorityInterest id="ID_3450_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">3548000</us-gaap:PaymentsOfDividendsMinorityInterest>
  <us-gaap:ProceedsFromStockOptionsExercised id="ID_3451_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">14762000</us-gaap:ProceedsFromStockOptionsExercised>
  <us-gaap:ExcessTaxBenefitFromShareBasedCompensationFinancingActivities id="ID_3452_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">6491000</us-gaap:ExcessTaxBenefitFromShareBasedCompensationFinancingActivities>
  <us-gaap:NetCashProvidedByUsedInFinancingActivities id="ID_3453_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">15891000</us-gaap:NetCashProvidedByUsedInFinancingActivities>
  <us-gaap:EffectOfExchangeRateOnCashAndCashEquivalents id="ID_3454_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">-5773000</us-gaap:EffectOfExchangeRateOnCashAndCashEquivalents>
  <us-gaap:InterestPaid id="ID_3455_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">4013000</us-gaap:InterestPaid>
  <us-gaap:IncomeTaxesPaid id="ID_3456_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">24336000</us-gaap:IncomeTaxesPaid>
  <us-gaap:CashAndCashEquivalentsPeriodIncreaseDecrease id="ID_3463_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">36986000</us-gaap:CashAndCashEquivalentsPeriodIncreaseDecrease>
  <ttec:AmortizationOfContractAcquisitionCosts id="ID_3466_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">3450000</ttec:AmortizationOfContractAcquisitionCosts>
  <us-gaap:ProvisionForDoubtfulAccounts id="ID_3467_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">1412000</us-gaap:ProvisionForDoubtfulAccounts>
  <us-gaap:GainLossOnDispositionOfAssets id="ID_3468_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">-1603000</us-gaap:GainLossOnDispositionOfAssets>
  <us-gaap:DeferredIncomeTaxExpenseBenefit id="ID_3470_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">6066000</us-gaap:DeferredIncomeTaxExpenseBenefit>
  <us-gaap:ExcessTaxBenefitFromShareBasedCompensationOperatingActivities id="ID_3471_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">484000</us-gaap:ExcessTaxBenefitFromShareBasedCompensationOperatingActivities>
  <us-gaap:ShareBasedCompensation id="ID_3472_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">11640000</us-gaap:ShareBasedCompensation>
  <us-gaap:GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet id="ID_3473_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">192000</us-gaap:GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet>
  <us-gaap:IncreaseDecreaseInAccountsReceivable id="ID_3474_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">-27258000</us-gaap:IncreaseDecreaseInAccountsReceivable>
  <us-gaap:IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets id="ID_3475_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">8651000</us-gaap:IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets>
  <us-gaap:IncreaseDecreaseInAccountsPayableAndAccruedLiabilities id="ID_3476_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">-19142000</us-gaap:IncreaseDecreaseInAccountsPayableAndAccruedLiabilities>
  <ttec:IncreaseDecreaseInDeferredRevenueAndOtherLiabilities id="ID_3477_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">-118000</ttec:IncreaseDecreaseInDeferredRevenueAndOtherLiabilities>
  <us-gaap:NetCashProvidedByUsedInOperatingActivities id="ID_3478_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">160672000</us-gaap:NetCashProvidedByUsedInOperatingActivities>
  <us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_3479_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">24973000</us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
  <us-gaap:NetCashProvidedByUsedInInvestingActivities id="ID_3480_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">-29815000</us-gaap:NetCashProvidedByUsedInInvestingActivities>
  <us-gaap:ProceedsFromLongTermLinesOfCredit id="ID_3481_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">920960000</us-gaap:ProceedsFromLongTermLinesOfCredit>
  <us-gaap:RepaymentsOfLongTermLinesOfCredit id="ID_3482_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">1001760000</us-gaap:RepaymentsOfLongTermLinesOfCredit>
  <ttec:PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing id="ID_3483_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">2332000</ttec:PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing>
  <us-gaap:PaymentsOfDividendsMinorityInterest id="ID_3484_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">3690000</us-gaap:PaymentsOfDividendsMinorityInterest>
  <us-gaap:ProceedsFromStockOptionsExercised id="ID_3485_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">6159000</us-gaap:ProceedsFromStockOptionsExercised>
  <us-gaap:ExcessTaxBenefitFromShareBasedCompensationFinancingActivities id="ID_3486_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">484000</us-gaap:ExcessTaxBenefitFromShareBasedCompensationFinancingActivities>
  <us-gaap:NetCashProvidedByUsedInFinancingActivities id="ID_3488_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">-114945000</us-gaap:NetCashProvidedByUsedInFinancingActivities>
  <us-gaap:EffectOfExchangeRateOnCashAndCashEquivalents id="ID_3489_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">5570000</us-gaap:EffectOfExchangeRateOnCashAndCashEquivalents>
  <us-gaap:CashAndCashEquivalentsPeriodIncreaseDecrease id="ID_3490_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">21482000</us-gaap:CashAndCashEquivalentsPeriodIncreaseDecrease>
  <us-gaap:CashAndCashEquivalentsPeriodIncreaseDecrease id="ID_3491_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">9961000</us-gaap:CashAndCashEquivalentsPeriodIncreaseDecrease>
  <us-gaap:InterestPaid id="ID_3492_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">2775000</us-gaap:InterestPaid>
  <us-gaap:IncomeTaxesPaid id="ID_3493_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">24543000</us-gaap:IncomeTaxesPaid>
  <us-gaap:AmortizationOfFinancingCosts id="ID_3536_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">589000</us-gaap:AmortizationOfFinancingCosts>
  <us-gaap:AmortizationOfFinancingCosts id="ID_3537_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">672000</us-gaap:AmortizationOfFinancingCosts>
  <us-gaap:AmortizationOfFinancingCosts id="ID_3538_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">596000</us-gaap:AmortizationOfFinancingCosts>
  <us-gaap:PaymentsToAcquireBusinessesNetOfCashAcquired id="ID_3551_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">45871000</us-gaap:PaymentsToAcquireBusinessesNetOfCashAcquired>
  <us-gaap:PaymentsToAcquireBusinessesNetOfCashAcquired id="ID_3552_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">12798000</us-gaap:PaymentsToAcquireBusinessesNetOfCashAcquired>
  <us-gaap:PaymentsToAcquireBusinessesNetOfCashAcquired id="ID_3553_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">0</us-gaap:PaymentsToAcquireBusinessesNetOfCashAcquired>
  <us-gaap:PaymentsOfDebtIssuanceCosts id="ID_3554_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">22000</us-gaap:PaymentsOfDebtIssuanceCosts>
  <us-gaap:PaymentsOfDebtIssuanceCosts id="ID_3555_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">0</us-gaap:PaymentsOfDebtIssuanceCosts>
  <ttec:LandlordIncentivesCreditedToDeferredRent id="ID_3556_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">0</ttec:LandlordIncentivesCreditedToDeferredRent>
  <ttec:LandlordIncentivesCreditedToDeferredRent id="ID_3557_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">810000</ttec:LandlordIncentivesCreditedToDeferredRent>
  <ttec:LandlordIncentivesCreditedToDeferredRent id="ID_3558_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">165000</ttec:LandlordIncentivesCreditedToDeferredRent>
  <us-gaap:PaymentsOfDebtIssuanceCosts id="ID_3647_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">2288000</us-gaap:PaymentsOfDebtIssuanceCosts>
  <us-gaap:PaymentsForRepurchaseOfCommonStock id="ID_3805_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">63693000</us-gaap:PaymentsForRepurchaseOfCommonStock>
  <us-gaap:PaymentsForRepurchaseOfCommonStock id="ID_3806_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">80295000</us-gaap:PaymentsForRepurchaseOfCommonStock>
  <us-gaap:PaymentsForRepurchaseOfCommonStock id="ID_3807_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">34766000</us-gaap:PaymentsForRepurchaseOfCommonStock>
  <ttec:PaymentForContractAcquisitionCosts id="ID_3808_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">1758000</ttec:PaymentForContractAcquisitionCosts>
  <ttec:PaymentForContractAcquisitionCosts id="ID_3809_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">0</ttec:PaymentForContractAcquisitionCosts>
  <ttec:PaymentForContractAcquisitionCosts id="ID_3810_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">3900000</ttec:PaymentForContractAcquisitionCosts>
  <us-gaap:CashAcquiredFromAcquisition id="ID_3833_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">14000</us-gaap:CashAcquiredFromAcquisition>
  <us-gaap:ProceedsFromSaleOfPropertyPlantAndEquipment id="ID_3848_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">2034000</us-gaap:ProceedsFromSaleOfPropertyPlantAndEquipment>
  <us-gaap:ProceedsFromSaleOfPropertyPlantAndEquipment id="ID_3849_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">0</us-gaap:ProceedsFromSaleOfPropertyPlantAndEquipment>
  <us-gaap:ProceedsFromSaleOfPropertyPlantAndEquipment id="ID_3850_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">0</us-gaap:ProceedsFromSaleOfPropertyPlantAndEquipment>
  <us-gaap:PaymentsForProceedsFromHedgeInvestingActivities id="ID_3851_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">1727000</us-gaap:PaymentsForProceedsFromHedgeInvestingActivities>
  <us-gaap:PaymentsForProceedsFromHedgeInvestingActivities id="ID_3852_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">0</us-gaap:PaymentsForProceedsFromHedgeInvestingActivities>
  <us-gaap:PaymentsForProceedsFromHedgeInvestingActivities id="ID_3853_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">0</us-gaap:PaymentsForProceedsFromHedgeInvestingActivities>
  <us-gaap:OtherPaymentsToAcquireBusinesses id="ID_3854_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">3026000</us-gaap:OtherPaymentsToAcquireBusinesses>
  <us-gaap:OtherPaymentsToAcquireBusinesses id="ID_3855_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">0</us-gaap:OtherPaymentsToAcquireBusinesses>
  <us-gaap:OtherPaymentsToAcquireBusinesses id="ID_3856_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">0</us-gaap:OtherPaymentsToAcquireBusinesses>
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  <us-gaap:NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1 id="ID_3858_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">186000</us-gaap:NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1>
  <us-gaap:NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1 id="ID_3859_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">3971000</us-gaap:NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1>
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  <ttec:GrantIncomeCreditedToPropertyPlantAndEquipment id="ID_3861_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">0</ttec:GrantIncomeCreditedToPropertyPlantAndEquipment>
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  <us-gaap:NoncashOrPartNoncashAcquisitionOtherAssetsAcquired1 id="ID_3864_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">406000</us-gaap:NoncashOrPartNoncashAcquisitionOtherAssetsAcquired1>
  <us-gaap:NoncashOrPartNoncashAcquisitionOtherAssetsAcquired1 id="ID_3865_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">183000</us-gaap:NoncashOrPartNoncashAcquisitionOtherAssetsAcquired1>
  <ttec:GainOnNewgenLegalSettlementNetOfTax id="ID_3866_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">0</ttec:GainOnNewgenLegalSettlementNetOfTax>
  <ttec:GainOnNewgenLegalSettlementNetOfTax id="ID_3867_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">3542000</ttec:GainOnNewgenLegalSettlementNetOfTax>
  <ttec:GainOnNewgenLegalSettlementNetOfTax id="ID_3868_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">0</ttec:GainOnNewgenLegalSettlementNetOfTax>
  <us-gaap:CashAcquiredFromAcquisition id="ID_3869_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">2202000</us-gaap:CashAcquiredFromAcquisition>
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  <us-gaap:AccretionExpense id="ID_3922_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">132000</us-gaap:AccretionExpense>
  <us-gaap:AccretionExpense id="ID_3923_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">90000</us-gaap:AccretionExpense>
  <ttec:ProceedsFromGrantForPropertyPlantAndEquipment id="ID_3924_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">357000</ttec:ProceedsFromGrantForPropertyPlantAndEquipment>
  <ttec:ProceedsFromGrantForPropertyPlantAndEquipment id="ID_3925_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">0</ttec:ProceedsFromGrantForPropertyPlantAndEquipment>
  <ttec:ProceedsFromGrantForPropertyPlantAndEquipment id="ID_3926_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">785000</ttec:ProceedsFromGrantForPropertyPlantAndEquipment>
  <ttec:InvestmentInDeconsolidatedSubsidiary id="ID_3927_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="USD">0</ttec:InvestmentInDeconsolidatedSubsidiary>
  <ttec:InvestmentInDeconsolidatedSubsidiary id="ID_3928_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2010_TO_Dec31_2010" unitRef="USD">3600000</ttec:InvestmentInDeconsolidatedSubsidiary>
  <ttec:InvestmentInDeconsolidatedSubsidiary id="ID_3929_USD_Thousands" decimals="-3" contextRef="FROM_Jan01_2009_TO_Dec31_2009" unitRef="USD">0</ttec:InvestmentInDeconsolidatedSubsidiary>
  <us-gaap:CashAndCashEquivalentsAtCarryingValue id="ID_3966_USD_Thousands" decimals="-3" contextRef="AS_OF_Dec31_2009" unitRef="USD">109424000</us-gaap:CashAndCashEquivalentsAtCarryingValue>
  <us-gaap:CashAndCashEquivalentsAtCarryingValue id="ID_3967_USD_Thousands" decimals="-3" contextRef="AS_OF_Dec31_2008" unitRef="USD">87942000</us-gaap:CashAndCashEquivalentsAtCarryingValue>
  <us-gaap:OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureAndSignificantAccountingPoliciesTextBlock id="ID_3941" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;OVERVIEW AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Overview&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;TeleTech Holdings, Inc. and its subsidiaries (&amp;#8220;TeleTech&amp;#8221; or the &amp;#8220;Company&amp;#8221;) serve their clients through the primary businesses of Business Process Outsourcing (&amp;#8220;BPO&amp;#8221;), which provides outsourced business process, customer management&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; hosted technology,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; premise based technology,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; consulting&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and marketing services for a variety of industries via operations in the U.S., Argentina, Australia, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Belgium, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Brazil, Ca&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;nada, China, Costa Rica, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;England, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;France, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Germany,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Ghana,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;I&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;taly,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Kuwait, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Lebanon, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Mexico, New Zealand, Northern Ireland, the Philippi&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;nes, Scotland, South Africa, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Spain&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, Turkey, and the United Arab Emirates&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Basis of Presentation&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Consolidated Financial &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Statements are comprised of the accounts of TeleTech, its wholly owned subsidiaries, its&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 55% equity owned subsidiary &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Percepta, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;LLC&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, and its&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 80% interest in&lt;/font&gt;&lt;font style="font-family:Times New Roman;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Peppers &amp;amp; Rogers Group&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (&amp;#8220;PRG&amp;#8221;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; which was acquired &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;on November 30&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, 2010 (see &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Note &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2 for additional information)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;All intercompany balances and transactions have been eliminated in consolidation.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Operating results for the year ended December 31, 2010 included a $2.0 million reduction to revenue for disputed service delivery issues that occurred in 2009.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Certain amounts for 2010 and 2009 have been reclassified in the Consolidated Financial Statements to conform to the 2011 presentation.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Use of Estimates&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The preparation of the Consolidated Financial Statements in conformity with accounting principles generally accepted in the U.S.&amp;#160;(&amp;#8220;GAAP&amp;#8221;) requires management to make estimates and assumptions in determining the reported amounts of assets and liabilities, disclosure of contingent liabilities at the date of the Consolidated Financial Statements and the reported amounts of revenue and expenses during the reporting period. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;On an on-going basis, the Company evaluates its estimates including those related to derivatives and hedging activities, income taxes including the valuation allowance for deferred tax assets, self-insurance reserves, litigation &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;reserves,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; restructuring reserves, allowance for doubtful accounts&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, and valuation of&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; goodwill, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;long-lived and intangible assets&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities. Actual results may differ &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;materially &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;from these estimates under different assumptions or conditions. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Concentration of Credit Risk&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company is exposed to credit risk in the normal course of business, primarily related to accounts receivable and derivative instruments. Historically, the losses related to credit risk have been immaterial. The Company regularly monitors its credit risk to mitigate the possibility of current and future exposures resulting in a loss. The Company evaluates the creditworthiness of its clients prior to entering into an agreement to provide services and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;as necessary through the life of the client relationship&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. The Company does not believe it is exposed to more than a nominal amount of credit risk in its derivative hedging activities, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;as &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the Company diversifies its activities across six&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; well-capitalized&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, investment-grade&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; financial institutions.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Fair Value of Financial Instruments&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Fair value&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s of cash equivalents and&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; accounts receivable and payable approximate the carrying amounts because of their short-term nature.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Cash and Cash Equivalents&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company considers all cash and highly liquid short-term investments with an original maturity of 90&amp;#160;days or less to be cash equivalents. The&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Company manages a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; global treasury function in the United States with a particular focus on centralizing and safeguarding its global cash and cash equivalent reserves. While the Company generally prefers to hold U.S. Dollars, it maintains adequate cash in the functional currency of its foreign subsidiaries to support local operating costs. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;T&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;he Company believes&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; that it has effectively mitigated and managed its risk relating to&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; its global cash &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;through its&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; cash management practices, banking partners, and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;high quality&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; investments. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;However, the Company can provide no assurances that it will not sustain losses.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Accounts Receivable&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;An allowance for doubtful accounts is &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;determined&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; based on the aging of the Company's accounts receivable, historical experience, client financial condition, and management judgment. The Company writes off accounts receivable against the allowance when the Company determines a balance is uncollectible.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Derivatives&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company enters into foreign exchange forward and option contracts to reduce its exposure to currency exchange rate fluctuations that are associated with forecasted revenue&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; earned in foreign locations. The Company also enters into interest rate derivatives which consist of interest rate swaps to reduce the Company's exposure to &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;interest &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;rate fluctuations associated with its variable rate debt.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Upon proper qualificatio&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;n, these contracts are designated &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;as cash flow hedges&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; under current accounting standards&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. The Company also entered into foreign exchange forward contracts to hedge its net investment in a foreign operation. The Company formally documents at the inception of the hedge all relationships between hedging instruments and hedge&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;d&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; items as well as its risk management objective and strategy for undertaking various hedging activities.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;All derivative financial instruments are reported&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; at fair value and recorded&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in Other assets and Other liabilities &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;i&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;n the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; accompanying&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Consolidated Balance Sheets at fair value. Changes in fair value of derivative instruments designated as cash flow hedges are recorded in Accumulated &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;o&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ther &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;c&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;omprehensive &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;i&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ncome (&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;l&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;oss), a component of Stockholders' Equity, to the extent they are deemed effective. Ineffectiveness is measured based on the change in fair value of the forward contracts and the fair value of the hypothetical derivatives with terms that match the critical terms of the risk being hedged. Based on the criteria established by &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;current accounting standards&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the Company's cash flow hedge contracts are deemed to be highly effective. Changes in fair value of the C&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ompany's net investment hedge are&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; recorded in cumulative translation adjustment in Accumulated &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;o&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ther comprehensive income (loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;i&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;n the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;accompanying &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Consolidated Balance Sheets offsetting the change in cumulative translation adjustment attributable to the hedged portion of the Company's net investment in the foreign operation. Any realized gains or losses resulting from the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; foreign currency&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; cash flow hedges are recognized together with the hedged transaction within Revenue.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;  Any realized gains or losses from the interest rate swaps are recognized in interest income(expense). &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Gains and losses from the settlements of the Company's net investment hedges remain in Accumulated &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;o&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ther comprehensive income (loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; until partial or complete liquidation of the applicable net investment.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company also enters into fair value derivative contracts that hedge against &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;foreign currency exchange&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; gains and losses&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; primarily associated with short-term payables and receivables&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. Changes in the fair value of derivative instruments designated as fair value hedges affect the carrying value of the asset or liability hedged, with changes in both the derivative instrument and the hedged asset or liability being recognized in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Other income (expense), net &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;accompanying &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Consolidated Statements of Operations and Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In addition to hedging activities, the Company has embedded derivatives in certain foreign lease contracts. The Company bifurcates &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; calculates the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; fair values&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the embedded derivative feature from the host contract with any changes in fair value of the embedded derivatives recognized in Cost of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ervices.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Property, Plant and Equipment&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Property, plant and equipment are stated at historical cost less accumulated depreciation and amortization. Maintenance, repairs and minor renewals are expensed as incurred. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Depreciation and amortization are computed on the straight-line method based on the following estimated useful lives:&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Building&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;25 years&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Computer equipment and software&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;3 to 5 years&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Telephone equipment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;4 to 7 years&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Furniture and fixtures&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;5 years&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Leasehold improvements&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;Lesser of economic useful life (typically 10 years)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;or original lease term&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;3 to 7 years&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company evaluates the carrying value of property, plant and equipment for impairment whenever events or changes in circumstances indicate that the carrying amounts may not be recoverable&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; An asset is considered to be impaired when the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;forecasted&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; undiscounted cash flows of an asset group are estimated to be less than its carrying value. The amount of impairment recognized is the difference between the carrying value of the asset group and its fair value. Fair value estimates are based on assumptions concerning the amount and timing of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;forecasted future&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; cash flows. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Software Development Costs&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company capitalizes c&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;osts incurred to acquire or develop software &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;for internal use&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. Capitalized software development costs are &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;amortized using the straight-line method over an estimate&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;d&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; useful life equal to the lesser of the license term or 4 years. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Goodwill&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company evaluates goodwill for possible impairment at least annually in the fourth quarter, and whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. The Company uses a three step process to assess the realizability of goodwill based on recently adopted accounting guidance. The first step, Step 0, is a qualitative assessment that analyzes current economic indicators associated with a particular reporting unit. For example, the Company analyzes changes in economic, market and industry conditions, business strategy, cost factors, and financial performance, among others, to determine if there would be a significant decline to the fair value of a particular reporting unit. A qualitative assessment also includes analyzing the excess fair value of a reporting unit over its carrying value from impairment assessments performed in previous years. If the qualitative assessment indicates a stable or improved fair value, no further testing is required. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;If a qualitative assessment indicates that a significant decline to fair value of a reporting unit is more likely than not, or if a reporting unit's fair value has historically been closer to its carrying value, the Company will proceed to Step 1 testing where the Company calculates the fair value of a reporting unit based on discounted future probability-weighted cash flows. If Step 1 indicates that the carrying value of a reporting unit is in excess of its fair value, the Company will proceed to Step 2 where the fair value of the reporting unit will be allocated to assets and liabilities as they would in a business combination. Impairment occurs when the carrying amount of goodwill exceeds its estimated fair value calculated in Step 2.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Contract Acquisition Costs&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Amounts paid to or on behalf of clients to obtain long-term contracts are capitalized and amortized in proportion to the initial expected future revenue from the contract, which in most cases results in straight-line amortization over the life of the contract. These costs are recorded as a reduction to Revenue&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The Company evaluates the recoverability of these costs based on the individual underlying client contracts' &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;forecasted&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; future cash flows.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Other Intangible Assets&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has other intangible assets that include customer relationships (definite-lived) and trade names (indefinite-lived). Definite-lived intangible assets are amortized on a straight-line basis over their estimated useful lives, which range from &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;less than one year&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; to 1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; years. The Company evaluates the carrying value of its definite-lived intangible assets whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. An asset is considered to be impaired when the forecasted undiscounted cash flows of an asset group are estimated to be less than its carrying value. The Company evaluates indefinite-lived intangible assets for possible impairment at least annually or whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. An intangible asset with an indefinite life (a trade name) is evaluated for possible impairment by comparing the fair value of the asset with its carrying value. Fair value is estimated as the discounted value of future revenues arising from a trade name using a royalty rate that an independent party would pay for use of that trade name. An impairment charge is recorded if the trade name's carrying value exceeds its estimated fair value.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Self Insurance Liabilities&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company self-insures for certain levels of workers' compensation, employee health and general liability insurance. The Company records estimated liabilities for these insurance lines based upon analyses of historical claims experience. The most significant assumption the Company makes in estimating these liabilities is that future claims experience will emerge in a similar pattern with historical claims experience. The liabilities related to workers' compensation and employee health insurance are included in Accrued &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;e&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;mployee &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;c&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ompensation and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;b&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;enefits in the accompanying Consolidated Balance Sheets. The liability for other general liability insurance is included in Other &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ccrued &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;e&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;xpenses in the accompanying Consolidated Balance Sheets.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Restructuring Liabilities&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company routinely assesses the profitability and utilization of its delivery centers and existing markets. In some cases, the Company has chosen to close under-performing delivery centers and complete reductions in workforce to enhance future profitability. Severance payments that occur from reductions in workforce are in accordance with the Company's postemployment plans and/or statutory requirements that are communicated to all employees upon hire date; therefore, severance liabilities are recognized when they are determined to be probable and reasonably estimable. Other liabilities for costs associated with an exit or disposal activity are recognized when the liability is incurred, rather than upon commitment to a plan.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;A significant assumption used in determining the amount of estimated liability for closing delivery centers is the future lease payments on vacant centers, which the Company determines based on its ability to successfully negotiate early termination agreements with landlords and/or to sublease the facility. If the Company's actual results differ from these estimates, additional gains or losses would be recorded&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; within Restructuring charges, net&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the accompanying&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Consolidated Statements &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;of Operations&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. The accrual for restructuring l&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;iabilities is included in Other &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ccrued &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;e&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;xpenses in the accompanying Consolidated Balance Sheets.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Grant Advances&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company receives grants from various government levels as an incentive to locate delivery centers in their jurisdictions. The Company's policy is to account for grant monies received in advance as a liability and recognize to income as either a reduction to Cost of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ervices or Depreciation &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;e&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;xpense over the term of the grant, when it is reasonably assured that the conditions of the grant have been or will be met.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Income Taxes&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Accounting for income taxes required&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;recognition of deferred tax assets and liabilities for the expected future income tax consequences of transactions that have been included in the Consolidated Financial Statements or tax returns. Under this method, deferred tax assets and liabilities are determined based on the difference between the financial statement and tax basis of assets and liabilities using enacted tax rates in effect for the year in which the differences are expected to reverse. Gross deferred tax assets may then be reduced by a valuation allowance for amounts that do not satisfy the realization criteria &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;established by current accounting standards&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;T&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;he Company &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;accounts for uncertain tax positions using&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; a two-step approach to recognizing and measuring uncertain tax positions. The first step is to determine if the weight of available evidence indicates that it is more likely than not that the tax position will be sustained on audit. The second step is to estimate and measure the tax benefit as the amount that has a greater than 50% likelihood of being realized upon ultimate settlement with the tax authority. The Company evaluates these uncertain tax positions on a quarterly basis. This evaluation is based on the consideration of several factors including changes in facts or circumstances, changes in applicable tax law, and settlement of issues under audit. The Company recognizes interest and penalties related to uncertain tax positions &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;as a part of the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Provision for &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;i&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ncome &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;t&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;axes in the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;accompanying&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Consol&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;idated Statements of Operations&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company provides for &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;U.S.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;income tax expense on the earnings of foreign subsidiaries unless the subsidiaries' earnings are considered permanently reinvested outside the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;U.S.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Equity-Based Compensation Expense&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Equity-based compensation expense for all share-based payment awards granted is determined based on the grant-date fair value net of an estimated forfeiture rate on a straight-line basis over the requisite service period of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; award, which is typically the vesting term of the share-based payment award. The Company estimates the forfeiture rate annually based on its historical experience of forfeited awards.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Foreign Currency Translation&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The assets and liabilities of the Company's foreign subsidiaries, whose functional currency is not the U.S.&amp;#160;dollar, are translated at the exchange rates in effect on the last day of the period and income and expenses are translated using the monthly average exchange rates in effect for the period in which the items occur. Foreign currency translation gains and losses are recorded in Accumulated &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;other comprehensive income (loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; within equity. Foreign currency transaction gains and losses are included in Other&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; income (expense)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, net in the accompanying Consol&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;idated Statements of Operations&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Revenue Recognition&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company recognizes revenue when evidence of an arrangement exists, the delivery of service has occurred, the fee is fixed or determinable and collection is reasonably assured. The BPO inbound and outbound service fees are based on either a per minute, per hour, per transaction or per call basis. Certain client programs provide for adjustments to monthly billings based upon whether &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the Company &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;achieve&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, exceed&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; or fail&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; certain performance criteria. Adjustments to monthly billings consist of contractual bonuses/penalties, holdbacks and other performance based contingencies. Revenue recognition is limited to the amount that is not contingent upon delivery of future services or meeting other specified performance conditions.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Revenue also consists of services for agent training, program launch, professional consulting, fully-hosted or managed technology and learning innovation services. These service offerings may contain multiple element arrangements whereby the Company determines if those service offerings represent separate units of accounting. A deliverable constitutes a separate unit of accounting when it has standalone value, and where return rights exist, delivery or performance of the undelivered items is considered probable and substantially within our control. If those deliverables are determined to be separate units of accounting, revenue is recognized as services are provided. If those deliverables are not determined to be separate units of accounting, revenue for the delivered services are bundled into one unit of accounting and recognized over the life of the arrangement or at the time all services and deliverables have been delivered and satisfied. The Company allocates revenue to each of the deliverables based on a selling price hierarchy of vendor specific objective evidence (&amp;#8220;VSOE&amp;#8221;), third-party evidence, and then estimated selling price. VSOE is based on the price charged when the deliverable is sold separately. Third-party evidence is based on largely interchangeable competitor services in standalone sales to similarly situated customers. Estimated selling price is based on the Company's best estimate of what the selling prices of deliverables would be if they were sold regularly on a standalone basis. Estimated selling price is established considering multiple factors including, but not limited to, pricing practices in different geographies, service offerings, and customer classifications. Once the Company allocates revenue to each deliverable, the Company recognizes revenue when all revenue recognition criteria are met. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Periodically, the Company will make certain expenditures related to acquiring contracts or provide up-front discounts for future services. These expenditures are capitalized as Contract Acquisition Costs and amortized in proportion to the expected future revenue from the contract, which in most cases results in straight-line amortization over the life of the contract. Amortization of these costs is recorded as a reduction to revenue.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Deferred Revenue and Costs&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company records amounts billed and received, but not earned, as deferred revenue. These amounts are recorded in Deferred revenue or as a component of Other long-term liabilities in the accompanying Consolidated Balance Sheets based on the period over which the Company expects to render services.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Current &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;accounting standards&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;require&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the deferral of revenue for initial training that occurs upon commencement of a new client contract if that training is billed separately to a client. Accordingly, the corresponding training costs, consisting primarily of labor and related expenses, are also deferred. In these circumstances, both the training revenue and costs are amortized straight-line over the life of the client contract as a component of Revenue and Cost of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ervices, respectively. In situations where these initial training costs are not billed separately, but rather included in the hourly service rates paid by the client over the life of the contract, no deferral is necessary as the revenue is being recognized over the life of the contract and the associated training costs are expensed as incurred.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Rent Expense&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has negotiated certain rent holidays, landlord/tenant incentives and escalations in the base price of rent payments over the initial term of its operating leases. The initial term includes the &amp;#8220;build-out&amp;#8221; period of leases, where no rent payments are typically due. The Company recognizes rent holidays and rent escalations on a straight-line basis to rent expense over the lease term. The landlord/tenant incentives are recorded as an increase to deferred rent liabilities and amortized on a straight line basis to rent expense over the initial lease term. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Asset Retirement Obligations&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Asset retirement obligations relate to &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;legal obligations associated with the retirement of long-lived assets resulting from the acquisition, construction, development and/or normal use of the underlying assets.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company records all asset retirement obligations&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; at estimated fair value. The Company's asset retirement obligations&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; primarily relate to clauses in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;its delivery center &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;operating leases &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;which require the Company to return the leased premises to its original condition&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. The associated asset retirement obligations are capitalized as part of the carrying amount of the underlying asset and depreciated over the estimated useful life of the asset. The liability, reported within Other &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;l&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ong-&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;t&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;erm &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;l&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;iabilities, is accreted through charges to operating expenses. If the asset retirement obligation is settled for a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;n amount&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; other than the carrying amount of the liability, the Company recognizes a gain or loss on settlement.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Recently Issued Accounting Pronouncements&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Effective January 1, 2011, the Company adopted new revenue guidance that requires an entity to apply the relative selling price allocation method in order to estimate a selling price for all units of accounting, including delivered items when vendor-specific objective evidence or acceptable third-party evidence does not exist. The adoption of this standard did not have a material impact on the Company's results of operations, financial position, or cash flows.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In December 2010, the FASB issued new guidance related to goodwill impairment testing. The new guidance clarifies the requirements of when to perform step 2 of impairment testing for goodwill for reporting units with zero or negative carrying amounts. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The Company adopted this guidance on January 1, 2011 and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;it did&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; not have a material impact on the Company's results of operations, financial position, or cash flows because the Company has not historically had or&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; is&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; expected to have a reporting unit with goodwill and a zero or negative carrying amount&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In May 2011, the FASB amended its guidance, to converge fair value measurement and disclosure guidance in U.S. GAAP with International Financial Reporting Standards (&amp;#8220;IFRS&amp;#8221;). IFRS is a comprehensive series of accounting standards published by the International Accounting Standards Board. The amendment changes the wording used to describe the requirements in U.S. GAAP for measuring fair value and for disclosing information about fair value measurements. The FASB does not intend for the amendment to result in a change in the application of the requirements in the current authoritative guidance. The amendment becomes effective prospectively for the Company's interim period ending March 31, 2012. Early application is not permitted. The Company does not expect the amendment to have a material impact on its financial position, result&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of operations or cash flows.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In June 2011, the FASB amended its guidance on the presentation of comprehensive income. Under the amended guidance, an entity has the option to present comprehensive income in either one or two consecutive financial statements. A single statement must present the components of net income and total net income, the components of other comprehensive income and total other comprehensive income, and a total for comprehensive income. In a two-statement approach, an entity must present the components of net income and total net income in the first statement. That statement must be immediately followed by a financial statement that presents the components of other comprehensive income, a total for other comprehensive income, and a total for comprehensive income. The option under current guidance that permits the presentation of other comprehensive income in the statement of changes in stockholders' equity has been eliminated. The amendment becomes effective retrospectively for the Company's interi&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;m period ending March 31, 2012.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In September 2011, the FASB amended its guidance on the annual testing of goodwill for impairment. The amended guidance will allow companies to assess qualitative factors to determine if it is more-likely-than-not that goodwill might be impaired and whether it is necessary to perform the two-step goodwill impairment test required under the current accounting standards. This guidance will be effective for annual and interim goodwill impairment tests performed for fiscal years beginning after December 15, 2011. Early adoption of this amended guidanc&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;e is permitted. The Company&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; early adopt&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ed&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; this amended guidance and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;applied&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; a more qualitative assessment for its annual goodwill impairment test &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;p&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;erformed&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; on&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; December 1, 2011.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;adoption of this guidance did not&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; have a material impact on its financial position, result&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of operations or cash flows.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In December 2011, the FASB issued additional guidance related to the presentation of other comprehensive income. This guidance is intended to allow the FASB time to re-deliberate whether it is necessary to require entities to present the effects of reclassifications out of accumulated other comprehensive income in both the statement in which net income is presented and the statement in which other comprehensive income is presented.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; This guidance defers the effective date of only those provisions in the other comprehensive income guidance that relate to the presentation of reclassification adjustments out of other comprehensive income and reinstates &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;t&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;he previous requirements to present reclassification adjustments either on the face of the statement in which other comprehensive income is reported or to disclos&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;e&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; them in a note to the financial statements. The amendments in this new guidance are effective at the same time as the amendments in the other comprehensive income guidance explained above, which is for fiscal years, and interim periods within those years, beginning after December 15, 2011. The Company does not expect the adoption of this standard to have a material impact on its &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;financial position, results of operations or cash flows.&lt;/font&gt;&lt;/p&gt;</us-gaap:OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureAndSignificantAccountingPoliciesTextBlock>
  <us-gaap:BusinessCombinationDisclosureTextBlock id="ID_3871" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;ACQUISITIONS&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;eLoyalty&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;On May 28, 2011, the Company acquired certain assets and assumed certain liabilities of eLoyalty Corporation (&amp;#8220;eLoyalty&amp;#8221;), related to the Integrated Contract Solutions (&amp;#8220;ICS&amp;#8221;) business unit, and the eLoyalty trade name. The ICS business unit focuses on helping clients improve customer service business performance through the implementation of a variety of service centers. ICS generates revenue in three ways: (i) managed services that support and maintain clients' customer service center environment over the long-term; (ii) consulting services that assist the customer in implementation and integration of a customer service center solution; and (iii) product resale through the sale of third party software and hardware. eLoyalty operates out of an office in Austin, TX with an additional administrative location in Chicago, IL and has approximately 160 employees. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The up-front cash consideration was $40.9 million, subject to certain balance sheet adjustments of ($&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;9&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;) million as defined in the purchase and sale agreement, for a total purchase price of $3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;As of December 31, 2011, TeleTech had paid the total net purchase price of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million. The Company &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;paid&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$0.3&amp;#160;million of acquisition related expenses as part of the eLoyalty purchase. These costs were recorded in Selling, general and administrative expense in the accompanying Consolidated Statements of Operations&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; during the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; year ended December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following summarizes the preliminary estimated fair values of the identifiable assets acquired and liabilities assumed as of the acquisition date (in thousands). The estimates of fair value of identifiable assets acquired and liabilities assumed, are preliminary, pending completion of the valuation, thus are subject to revisions which may result in adjustments to the values presented below:&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 61px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 481px; text-align:left;border-color:#000000;min-width:481px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 110px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Preliminary Estimates of Acquisition Date Fair Value&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Cash&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:14px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 14&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accounts receivable&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,702&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Prepaid assets - cost deferrals&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 14,726&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Property, plant and equipment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 897&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 869&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Deferred tax asset&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,735&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer relationships&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 11,700&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Software&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,200&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Noncompete agreements&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 900&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Trade name&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,300&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Consulting services backlog&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 500&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Goodwill&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 18,516&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 481px; text-align:left;border-color:#000000;min-width:481px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 64,059&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accounts payable &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,156&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accrued expenses&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,211&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Deferred revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 22,525&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 192&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 481px; text-align:left;border-color:#000000;min-width:481px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 26,084&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 481px; text-align:left;border-color:#000000;min-width:481px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:96px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 481px; text-align:left;border-color:#000000;min-width:481px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total purchase price&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:14px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 37,975&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 481px; text-align:left;border-color:#000000;min-width:481px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The customer relationship intangible asset is being amortized over 11 years. The goodwill recognized from the eLoyalty acquisition is attributable primarily to the assembled workforce of eLoyalty and significant opportunity for Company growth and marketing based on additional service offerings and capabilities. Since this acquisition is treated as an asset acquisition for tax purposes, the goodwill and associated intangible assets will be deductible for income tax purposes. The operating results of eLoyalty are reported within the North American BPO segment from the date of acquisition.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Peppers &amp;amp; Rogers Group&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;On November 30, 2010, the Company acquired an 80% interest in Peppers &amp;amp; Rogers Group. PRG is a leading global management consulting firm specializing in customer-centric strategies for Global 1000 companies and is recognized as a leading authority on customer-based strategies with a deep understanding of the most powerful levers that drive customer loyalty and business results.&amp;#160;PRG currently operates offices on six continents across the globe, including headquarters in Stamford, Connecticut, and Istanbul, Turkey, along with regional offices in Belgium, Germany, United Arab Emirates, South Africa, Lebanon and Kuwait.&amp;#160;PRG has approximately 150 employees.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The up-front cash consideration paid was $15.0 million plus a working capital adjustment of $7.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as defined in the purchase and sale agreement. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The Company paid an estimated working capital adjustment of $7.9 million during the second quarter of 2011. Upon finalizing the opening balance sheet, the actual working capital adjustment &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;wa&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s $7.1 million; therefore, the Company recorded a $0.8 million receivable included in Prepaids and other current assets in the Consolidated Balance Sheets as of December 31, 2011. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;An additional $5.0 million payment is due on March 1, 2012. This $5.0 million payment was recognized at fair value using a discounted cash flow approach with a discount rate of 18.4%. This measurement is based on significant inputs not observable in the market, which are deemed to be Level 3 inputs. The fair value on the date of acquisition was approximately $4.4 million and was included in Other long-term liabilities in the Consolidated Balance Sheets as of December 31, 2010. The fair value as of December 31, 2011 was &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;5.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million and was included in Other current liabilities in the Consolidated Balance Sheets as of December 31, 2011. This value &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;was&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; accreted up to the $5.0 million payment using the effective interest rate method. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The purchase and sale agreement includes a contingent consideration arrangement that requires additional consideration to be paid in 2013 if PRG achieves a specified fiscal year 2012 earnings before interest, taxes depreciation and amortization (&amp;#8220;EBITDA&amp;#8221;) target. The range of the undiscounted amounts the Company could pay under the contingent consideration agreement is between zero and $5.0 million. The fair value of the contingent consideration recognized on the acquisition date was zero and was estimated by applying the income approach. This measure is based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include (i) a discount rate of 30.6% percent and (ii) probability adjusted level of EBITDA between &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$9.0 million and $12.6 million. As of December 31, 2011, the fair value of the contingent consideration remains zero&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; since it is&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; currently&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; not likely that PRG will reach its EBITDA target&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The fair value of the 20% noncontrolling interest of $6.0 million in PRG was estimated by applying a market approach. This fair value measurement is based on significant inputs not observable in the market (Level 3 inputs). The fair value estimates are based on assumed financial multiples of companies deemed similar to PRG, and assumed adjustments because of the lack of control or lack of marketability that market participants would consider when estimating fair value of the noncontrolling interest in PRG. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The purchase and sale agreement also included an option for the Company to acquire the remaining 20% interest in PRG exercisable in 2015 for a period of one year, with a one year extension (the &amp;#8220;Initial Exercise Period&amp;#8221;). If the Company does not acquire the remaining 20% of PRG pursuant to its call option during the Initial Exercise Period, PRG has an option to purchase the Company's 80% interest in PRG. The exercise price is based on a multiple of EBITDA as defined in the purchase and sale agreement.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following summarizes the fair values of the identifiable assets acquired and liabilities assumed at the acquisition date (in thousands).&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 33px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 481px; text-align:left;border-color:#000000;min-width:481px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 110px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Acquisition Date Fair Value&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Cash&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:14px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,202&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accounts receivable&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 16,175&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Property, plant and equipment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 322&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 847&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer relationships&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 9,300&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Trade name&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,400&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Goodwill&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,295&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 481px; text-align:left;border-color:#000000;min-width:481px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 42,541&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accounts payable &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,519&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accrued expenses&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,010&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Deferred tax liability&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,690&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Deferred revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 660&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Line of credit&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 570&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,562&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 481px; text-align:left;border-color:#000000;min-width:481px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,011&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 481px; text-align:left;border-color:#000000;min-width:481px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 493px; text-align:left;border-color:#000000;min-width:493px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Noncontrolling interest&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,000&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 481px; text-align:left;border-color:#000000;min-width:481px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:96px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 481px; text-align:left;border-color:#000000;min-width:481px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total purchase price&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 14px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:14px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 26,530&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 481px; text-align:left;border-color:#000000;min-width:481px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The goodwill recognized from the PRG acquisition is attributable primarily to the assembled workforce of PRG, expected synergies, and other factors. None of the goodwill is deductible for income tax purposes. The operating results of PRG are reported within the International BPO segment from the date of acquisition.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The acquired businesses contributed revenue&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$2.3 million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; from operations of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;5&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and ($0.4) million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; to the Company for the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; year&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; ended&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and December 31, 2010, respectively&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;OnState&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Subsequent to December 31, 2011, the Company entered into an asset purchase agreement with OnState Communications Corporation (&amp;#8220;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;OnState&amp;#8221;) to acquire 100% of its&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; assets and assume certain&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of its&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; liabilities for &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;total cash consideration of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$3.3 million. OnState provides hosted business process outsourcing solutions to a variety of small businesses. As of December 31, 2011, the Company&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; had&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; paid &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a deposit of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$3.0 million towards the purchase price of OnState. The cash payment was classified as a non-current asset since the cash paid &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;will be applied towards a business combination primarily made up of non-current intangible assets. The cash payment is included in Other long-term assets in the Consolidated Balance Sheets as of December 31, 2011.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; The Company released the deposit from escrow and obtained control of OnState on January 1, 2012.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;iKnowtion&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;As of February 27, 2012&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the Company entered into &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;an agreement to acquire an 80% interest in iKnowtion&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, LLC (&amp;#8220;iKnowtion&amp;#8221;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; with the ability to acquire the remaining 20% &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;after&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 2015 at pre-determined EBITDA multiples. iKnowtion &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;integrates proven marketing analytics methodologies and business consulting capabilities to help clients improve performance in three critical areas: demand generation, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;increased wallet share&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, and channel optimization&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The Company &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;paid&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; $1.0 million &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;upon closing&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; with deferred payments of up to $4.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million to acquire 80% &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;of&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; iKnowtion.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;/p&gt;</us-gaap:BusinessCombinationDisclosureTextBlock>
  <us-gaap:SegmentReportingDisclosureTextBlock id="ID_3460" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;SEGMENT INFORMATION&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company's BPO business provides outsourced business process&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, consulting, technology services&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and customer management services for a variety of industries through global delivery centers and represents 100% of total annual revenue. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;T&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;he Company's North American BPO segment is comprised of sales to all clients based in North America (encompassing the U.S. and Canada), while the Company's International BPO segment is comprised of sales to clients based in coun&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;tries outside of North America.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company allocates to each se&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;gment its portion of corporate&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;operating expenses. All inter&amp;#8211; company transactions between the reported segments for the periods presented have been eliminated.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following tables present certain financial data by segment (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 304px; text-align:center;border-color:#000000;min-width:304px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;As of and for the &lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 304px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:304px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 21px; text-align:center;border-color:#000000;min-width:21px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:center;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2009&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;North American BPO&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 832,414&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 824,265&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 886,738&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;International BPO&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 346,974&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 270,641&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 281,177&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 19px"&gt;&lt;td   style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;1,179,388&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;1,094,906&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;1,167,915&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Depreciation and amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;North American BPO&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 33,347&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 38,652&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 39,603&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;International BPO&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 11,542&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 11,566&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 17,388&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 19px"&gt;&lt;td   style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;44,889&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;50,218&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;56,991&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Income (loss) from operations&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;North American BPO&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 82,695&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 83,762&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 111,497&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;International BPO&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 10,759&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (10,017)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (10,788)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 19px"&gt;&lt;td   style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;93,454&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;73,745&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;100,709&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Capital expenditures&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;North American BPO&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 25,564&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 19,899&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 22,892&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;International BPO&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 13,103&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 6,901&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 2,081&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 19px"&gt;&lt;td   style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 38,667&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;26,800&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;24,973&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;North American BPO&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 482,828&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 417,632&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 450,434&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;International BPO&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 264,150&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 242,991&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 189,733&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 19px"&gt;&lt;td   style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 746,978&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;660,623&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;640,167&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Goodwill&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;North American BPO&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 54,401&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 35,885&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 35,885&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;International BPO&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 16,443&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 16,822&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 9,365&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 19px"&gt;&lt;td   style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 70,844&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;52,707&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;45,250&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following tables present certain financial data based upon the geographic location where the services are provided (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 304px; text-align:center;border-color:#000000;min-width:304px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;As of and for the &lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 304px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:304px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:center;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2009&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;United States&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 405,424&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 406,652&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 411,438&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Philippines&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 336,710&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 292,726&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 309,793&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Latin America&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 206,986&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 203,420&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 200,486&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Europe / Middle East / Africa&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 161,782&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 120,643&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 138,290&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Canada&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 51,186&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 52,396&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 82,500&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Asia Pacific&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 17,300&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 19,069&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 25,408&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 19px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;1,179,388&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;1,094,906&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;1,167,915&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Property, plant and equipment, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;United States&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 280,469&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 274,335&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 260,243&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Philippines&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 100,048&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 88,513&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 79,898&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Latin America&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 81,070&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 88,984&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 85,662&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Europe / Middle East / Africa&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 20,186&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 25,261&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 24,517&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Canada&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 25,788&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 29,697&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 43,408&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Asia Pacific&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 27,630&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 27,100&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 24,610&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 19px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;535,191&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;533,890&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;518,338&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Other long-term assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;United States&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 41,889&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 14,417&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 15,127&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Philippines&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 3,852&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 2,906&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 2,042&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Latin America&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,048&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,143&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,107&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Europe / Middle East / Africa&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 13,686&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 17,241&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,384&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Canada&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 212&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 113&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 164&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Asia Pacific&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,466&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,626&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,147&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 19px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;62,153&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;37,446&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;20,971&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 19px"&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:SegmentReportingDisclosureTextBlock>
  <us-gaap:LoansNotesTradeAndOtherReceivablesDisclosureTextBlock id="ID_3670" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Accounts &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;r&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;eceivable&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, net&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in the accompanying Consolidated Balance Sheets consists of the following (amounts in thousands): &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:center;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:center;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:center;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 201px; text-align:left;border-color:#000000;min-width:201px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 202px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:202px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:center;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:center;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:center;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 201px; text-align:left;border-color:#000000;min-width:201px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 33px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:33px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 88px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="5"  style="width: 409px; text-align:left;border-color:#000000;min-width:409px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Accounts receivable&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;247,195&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 33px; text-align:left;border-color:#000000;min-width:33px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 76px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:76px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;240,012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="5"  style="width: 409px; text-align:left;border-color:#000000;min-width:409px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Less:  Allowance for doubtful accounts&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (3,559)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 33px; text-align:left;border-color:#000000;min-width:33px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:76px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (6,306)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="4"  style="width: 393px; text-align:left;border-color:#000000;min-width:393px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Accounts receivable, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;243,636&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 33px; text-align:left;border-color:#000000;min-width:33px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 76px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:76px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;233,706&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 201px; text-align:left;border-color:#000000;min-width:201px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 33px; text-align:left;border-color:#000000;min-width:33px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 76px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:76px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Activity in the Company's Allowance for &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;d&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;oubtful &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ccounts consists of the following (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 264px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:264px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2009&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 336px; text-align:left;border-color:#000000;min-width:336px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Balance, beginning of year&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,306&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 5,580&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 5,551&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Provision for doubtful accounts&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 363&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 600&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,412&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Uncollectible receivables written-off&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,868)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (67)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,069)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Effect of foreign currency&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (242)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 193&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 686&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td colspan="2"  style="width: 336px; text-align:left;border-color:#000000;min-width:336px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Balance, end of year&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,559&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,306&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 5,580&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Significant Clients&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;had&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; no clients&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in the year&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; ended &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; or 2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;that contributed at least 10% of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;total revenue and had &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;one cl&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ient in the year ended &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; that contributed at least&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 10% of total&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; revenue&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as reflected in the table below. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;This client&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; operate&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in the communications industry&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and is included in the North American BPO&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; segment&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. The revenue from th&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;i&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s client as a percentage of total revenue was as follows:&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 20px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 285px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:285px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31, &lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 20px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2009&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 13px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 128px; text-align:left;border-color:#000000;min-width:128px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;T-Mobile&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;6%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;8%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;10%&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="10"  style="width: 506px; text-align:left;border-color:#000000;min-width:506px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accounts receivable from this client was as follows (amounts in thousands):&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 285px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:285px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31, &lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 20px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2009&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 20px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 128px; text-align:left;border-color:#000000;min-width:128px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;T-Mobile&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 17,207&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 22,610&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 27,569&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The loss of one or more of its significant clients could have a material adverse effect on the Company's business, operating results, or financial condition. The Company does not require collateral from its clients. To limit the Company's credit risk, management performs &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;periodic&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; credit evaluations of its clients and maintains allowances for uncollectible accounts&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and may require pre-payment for services&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. Although the Company is impacted by economic conditions in various industry segments, management does not believe significant credit risk exists as of December 31, 2011.&lt;/font&gt;&lt;/p&gt;</us-gaap:LoansNotesTradeAndOtherReceivablesDisclosureTextBlock>
  <us-gaap:PropertyPlantAndEquipmentDisclosureTextBlock id="ID_3960" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(5)&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;PROPERTY, PLANT AND EQUIPMENT&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Property, plant and equipment consisted of the following (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 205px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 90px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:90px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 97px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Land and buildings&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 79px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 38,846&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 45,372&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Computer equipment and software&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 261,378&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 245,333&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Telephone equipment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 44,861&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 45,743&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Furniture and fixtures&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 51,460&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 54,364&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Leasehold improvements&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 138,117&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 140,412&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Motor vehicles&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 190&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 898&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Construction-in-progress and other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 339&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,768&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Property, plant and equipment, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 535,191&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 533,890&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Less: Accumulated depreciation and amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (434,870)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (428,362)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Property, plant and equipment, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 100,321&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 105,528&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:79px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Depreciation and amortization expense for property, plant and equipment was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;40.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;49.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;5&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;5.9&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million for the years ended &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Included in computer equipment and software in the table above&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the Company had $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3.7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2.7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million of unamortized Software Development Costs &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;as &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively. Amortization expense for Software Development Costs was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million for the years ended &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively, which is included in the depreciation and amortization expense for property, plant and equipment discussed above.&lt;/font&gt;&lt;/p&gt;</us-gaap:PropertyPlantAndEquipmentDisclosureTextBlock>
  <us-gaap:GoodwillDisclosureTextBlock id="ID_3933" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;GOODWILL&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt; AND IMPAIRMENT&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Goodwill consisted of the fo&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;llowing (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 46px"&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:center;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 88px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 81px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Acquisitions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:center;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 81px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Impairments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 88px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Effect of Foreign Currency&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 88px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2011&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:center;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:center;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 122px; text-align:left;border-color:#000000;min-width:122px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;North American BPO&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 35,885&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 18,516&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 54,401&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 122px; text-align:left;border-color:#000000;min-width:122px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;International BPO&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 16,822&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 44&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (423)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 16,443&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 52,707&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 18,560&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (423)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 70,844&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 46px"&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:center;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 88px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2009&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 81px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Acquisitions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:center;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 81px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Impairments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 88px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Effect of Foreign Currency&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 88px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2010&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:center;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 122px; text-align:left;border-color:#000000;min-width:122px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;North American BPO&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 35,885&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 35,885&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 122px; text-align:left;border-color:#000000;min-width:122px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;International BPO&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 9,365&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 7,251&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 206&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 16,822&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 45,250&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 7,251&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 206&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 52,707&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Impairment&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company performs a goodwill impairment test on at least an annual basis. The Company conducts its annual goodwill impairment test during the fourth quarter, or more frequently, if indicators of impairment exist. As discussed in Note 2, the FASB amended its guidance to simplify testing goodwill for impairment. The amended guidance allows an entity to first assess qualitative factors to determine whether it is necessary to perform the two-step quantitative goodwill impairment test. If an entity determines that as a result of the qualitative assessment that it is more likely than not that the fair value of a reporting unit is less than its carrying amount, then the quantitative test is required. Otherwise, no further testing is required. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has six reporting units with goodwill. The fair value of four of the Company's reporting units was substantially in excess of its estimated carrying value as of the most recent quantitative analysis of goodwill impairment performed in the fourth quarter of 2010. There have been no triggering events or changes in circumstances since that quantitative analysis to indicate that the fair value of any of these reporting units would be less than their carrying amount. The Company performed a qualitative assessment of the goodwill by reporting unit in the fourth quarter 2011. In assessing the qualitative factors, the Company considered factors including but not limited to, economic, market and industry conditions, cost factors, changes in business strategy, earnings multiples, and budgeted-to-actual performance of revenue and gross margin from prior year. Based on this assessment, the Company concluded that it was more likely than not that the fair value of each of the four reporting units exceeded its carrying value. As such, it was not necessary to perform a quantitative impairment analysis, and the Company concluded that these reporting units were not impaired as of December 31, 2011 or 2010.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;For the Company's remaining reporting units, a quantitative assessment was performed. The quantitative assessment of goodwill includes comparing a reporting unit's calculated fair value to its carrying value. The calculation of fair value requires significant judgments including estimation of future cash flows, which is dependent on internal forecasts, estimation of the long-term rate of growth for the businesses, the useful life over which cash flows will occur and determination of the Company's weighted average cost of capital. Changes in these estimates and assumptions could materially affect the determination of fair value and/or conclusions on goodwill impairment for each reporting unit. As of December 31, 2011, the Company concluded that the fair value of each of the remaining reporting units was in excess of its carrying value and the goodwill in those reporting units was not impaired.&lt;/font&gt;&lt;/p&gt;</us-gaap:GoodwillDisclosureTextBlock>
  <ttec:ContractAcquisitionCostsTextBlock id="ID_3592" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt; &amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;CONTRACT ACQUISITION COSTS&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Contract acquisition costs, net consisted of the following (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 191px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:191px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 76px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:76px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 27px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:27px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 88px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 27px; text-align:left;border-color:#000000;min-width:27px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 76px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:76px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="5"  style="width: 388px; text-align:left;border-color:#000000;min-width:388px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Contract acquisition costs, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 22,639&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 27px; text-align:left;border-color:#000000;min-width:27px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 76px; text-align:right;border-color:#000000;min-width:76px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 30,710&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="5"  style="width: 388px; text-align:left;border-color:#000000;min-width:388px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Less: Accumulated amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (19,773)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 27px; text-align:left;border-color:#000000;min-width:27px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:76px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (27,928)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="4"  style="width: 372px; text-align:left;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Contract acquisition costs, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,866&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 27px; text-align:left;border-color:#000000;min-width:27px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 76px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:76px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,782&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 27px; text-align:left;border-color:#000000;min-width:27px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 76px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:76px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Amortization of contract acquisition costs recorded as a reduction to Revenue was &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;5.3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million for the years ended &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Expected future amortization of contract acquisition costs&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as of December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;is&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as follows (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 633&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2015&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 209&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 65px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,866&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:65px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</ttec:ContractAcquisitionCostsTextBlock>
  <us-gaap:IntangibleAssetsDisclosureTextBlock id="ID_3596" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;OTHER INTANGIBLE ASSETS&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Other intangible assets&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; which are&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;included in Other long-term assets in the accompanying Consolidated Balance Sheets&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;consisted of the following (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 46px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 159px; text-align:left;border-color:#000000;min-width:159px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Amortization and Impairment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Acquisitions or Disposals&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Effect of Foreign Currency&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2011&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 171px; text-align:left;border-color:#000000;min-width:171px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer relationships, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 16,600&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 11,700&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,547)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 26,753&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 171px; text-align:left;border-color:#000000;min-width:171px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer relationships&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 159px; text-align:left;border-color:#000000;min-width:159px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;accumulated amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (3,371)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,318)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (262)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (5,951)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 171px; text-align:left;border-color:#000000;min-width:171px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other intangible assets, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 2,600&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 2,600&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 171px; text-align:left;border-color:#000000;min-width:171px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other Intangible Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 159px; text-align:left;border-color:#000000;min-width:159px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;accumulated amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,225)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,225)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 171px; text-align:left;border-color:#000000;min-width:171px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Trade name - indefinite life&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 8,200&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 3,300&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 11,500&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 159px; text-align:left;border-color:#000000;min-width:159px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Other intangible assets, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 21,429&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (3,543)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 17,600&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,809)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 33,677&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 159px; text-align:left;border-color:#000000;min-width:159px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 46px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 159px; text-align:left;border-color:#000000;min-width:159px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2009&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Amortization and Impairment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Acquisitions or Disposals&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Effect of Foreign Currency&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2010&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 171px; text-align:left;border-color:#000000;min-width:171px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer relationships, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 7,300&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 9,300&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 16,600&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 171px; text-align:left;border-color:#000000;min-width:171px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer relationships&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 159px; text-align:left;border-color:#000000;min-width:159px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;accumulated amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,555)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (816)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (3,371)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 171px; text-align:left;border-color:#000000;min-width:171px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Trade name - indefinite life&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,800&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 6,400&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 8,200&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 159px; text-align:left;border-color:#000000;min-width:159px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Other intangible assets, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 6,545&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (816)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 15,700&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 21,429&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 159px; text-align:left;border-color:#000000;min-width:159px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Customer relationships are being amortized over a weighted average useful life of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;10.1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; years&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and other intangible assets are being amortized over a weighted average useful life of 2.1 years&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Amortization expense related to intangib&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;le assets was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;5&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million and $1.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million f&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;or the years ended &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; In the year ended 2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the Company recognized $0.6 million in impairment losses related to its customer relationships intangible asset due to the loss of a significant customer in the International BPO segment. The impairment loss was&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; equivalent to the remaining net carrying value &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;of the particular asset a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;t&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the time of t&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;he impairment.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;E&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;xpected future amortization of o&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ther &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;i&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ntangible &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ssets&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as of December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;i&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as follows (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 330px; text-align:left;border-color:#000000;min-width:330px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,382&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 330px; text-align:left;border-color:#000000;min-width:330px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,007&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 330px; text-align:left;border-color:#000000;min-width:330px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,978&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 330px; text-align:left;border-color:#000000;min-width:330px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2015&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,664&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 330px; text-align:left;border-color:#000000;min-width:330px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2016&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,299&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 330px; text-align:left;border-color:#000000;min-width:330px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Thereafter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,847&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 318px; text-align:left;border-color:#000000;min-width:318px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 65px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 22,177&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 318px; text-align:left;border-color:#000000;min-width:318px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:65px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:IntangibleAssetsDisclosureTextBlock>
  <us-gaap:DerivativeInstrumentsAndHedgingActivitiesDisclosureTextBlock id="ID_3875" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;9&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;DERIVATIVES&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Cash Flow Hedges&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:8pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company enters into foreign exchange and interest rate derivatives. Foreign exchange derivatives entered into consist of forward and option contracts to reduce the Company's exposure to &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;foreign &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;currency exchange rate fluctuations that are associated with forecasted revenue earned in foreign locations. Interest rate derivatives consist of interest rate swaps to reduce the Company's exposure to &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;interest &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;rate fluctuations associated with its variable rate debt. Upon proper qualification, these contracts are designated as cash flow hedges. It is the Company's policy to only enter into derivative contracts with investment grade counterparty financial institutions, and correspondingly, the fair value of derivative assets consider, among other factors, the creditworthiness of these counterparties. Conversely, the fair value of derivative liabilities reflects the Company's creditworthiness. As of December 31, 2011, the Company has not experienced, nor does it anticipate any issues related to derivative counterparty defaults. The following table summarizes the aggregate &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;unrealized net gain or loss in A&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ccumulated other comprehensive income (loss) for the years ended December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and 2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (amounts in thousands and net of tax):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 248px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:248px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 78px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:78px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2009&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 8px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:8px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Aggregate unrealized net gain/(loss) at beginning of year&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 7,090&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:center;border-color:#000000;min-width:10px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 4,467&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 8px; text-align:center;border-color:#000000;min-width:8px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (21,180)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Add: Net gain/(loss) from change in fair value of cash flow hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (7,362)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 8,513&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 8px; text-align:left;border-color:#000000;min-width:8px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 14,427&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Less: Net (gain)/loss reclassified to earnings from effective hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (5,580)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (5,890)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 8px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:8px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 11,220&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Aggregate unrealized net gain/(loss) at end of year&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (5,852)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:right;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:10px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 7,090&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:right;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 8px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:8px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 4,467&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 8px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:8px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:10pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company's foreign exchange cash flow hedging instruments as of December 31, 2011 and 2010 are summarized as follows (amounts in thousands). All hedging instruments are forward contracts unless noted otherwise.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 68px"&gt;&lt;td   style="width: 180px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;As of December 31, 2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:center;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Local Currency Notional Amount&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;U.S. Dollar Notional Amount&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;% Maturing in 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Contracts Maturing Through&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Canadian Dollar&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 25,750&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 25,137&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;69.9%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;March 2014&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Costa Rican Colon&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,000,000&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,874&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;100.0%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:center;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;August 2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Philippine Peso&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13,304,000&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 301,361&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;(1)&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;56.3%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:center;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 2014&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Mexican Peso (Forwards)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,081,000&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 80,735&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt; &lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;47.7%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:center;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;November 2014&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Mexican Peso (Collars)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 140,298&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 12,000&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;(3)&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;100.0%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:center;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;British Pound Sterling&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 8,808&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13,822&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;(2)&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;60.1%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:center;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;June 2014&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 436,929&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 68px"&gt;&lt;td   style="width: 180px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;As of December 31, 2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Local Currency Notional Amount&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;U.S. Dollar Notional Amount&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:center;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Canadian Dollar&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,200&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 8,493&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Philippine Peso&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,731,000&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 169,364&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;(1)&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Mexican Peso&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 311,500&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 22,383&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;British Pound Sterling&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,647&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,231&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;(2)&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 207,471&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:0pt'&gt;&lt;font style="font-family:Arial;font-size:9pt;margin-left:0px;"&gt;(1)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;Includes contracts to purchase Philippine pesos in exchange for New Zealand dollars and Australian dollars, which are translated into equivalent U.S&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;. dollars on  December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt; and December 31, 2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:0pt'&gt;&lt;font style="font-family:Arial;font-size:9pt;margin-left:0px;"&gt;(2)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;Includes contracts to purchase British pound sterling in exchange for Euros, which are translated into equivalent U.S. dollars on December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt; and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;December 31, 2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:9pt;margin-left:0px;"&gt;(3)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;The Mexican p&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;eso &lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;c&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;ollars include call options with a floor total of MXN 140,298 and put options with a cap total of MXN 157,038.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:10pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company's &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;interest rate swap arrangements as of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; were as follows:&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 44px"&gt;&lt;td   style="width: 144px; text-align:center;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 74px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:74px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Notional Amount&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:100px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Variable Rate Received&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fixed Rate Paid&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:100px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Contract Commencement Date&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Contract Maturity Date&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;As of December 31, 2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 62px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:62px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;25 million&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 100px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:100px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;1 - month LIBOR&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 51px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:51px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 2.55&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 100px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:100px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;April 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;April 2016&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 62px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:62px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;15 million&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 100px; text-align:left;border-color:#000000;min-width:100px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;1 - month LIBOR&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 51px; text-align:center;border-color:#000000;min-width:51px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 3.14&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;May 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;May 2017&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 62px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:62px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;40 million&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 100px; text-align:left;border-color:#000000;min-width:100px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 51px; text-align:center;border-color:#000000;min-width:51px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 62px; text-align:center;border-color:#000000;min-width:62px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 100px; text-align:left;border-color:#000000;min-width:100px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 51px; text-align:center;border-color:#000000;min-width:51px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company did not have any interest rate swap arrangements as of December 31, 2010.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Hedge of Net Investment&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:8pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In 2008, the Company entered into a foreign exchange forward contract to hedge its net investment in a foreign operation which was settled in May 2009. Changes in fair value of the Company's net investment hedge are recorded in the cumulative translation adjustment in Accumulated &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;o&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ther &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;c&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;omprehensive &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;i&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ncome (&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;l&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;oss) i&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;n the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; accompanying&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Consolidated Balance Sheets offsetting the change in the cumulative translation adjustment attributable to the hedged portion of the Company's net investment in the foreign operation. Gains and losses from the settlements of the Company's net investment hedge remain in Accumulated &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;o&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ther &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;c&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;omprehensive &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;i&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ncome (&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;l&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;oss) until partial or complete liquidation of the applicable net investment. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;A&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;loss of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million from the settlements of net investment hedges &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;was&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; recorded &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;within&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Accumulated &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;o&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ther &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;c&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;omprehensive &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;i&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ncome (&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;l&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;oss) &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;at&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Fair Value Hedges&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company enters into foreign exchange forward contracts to hedge against &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;foreign currency exchange&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; gains and losses on certain receivables and payables of the Company's foreign operations. Changes in the fair value of derivative instruments designated as fair value hedges, as well as the offsetting gain or loss on the hedged asset or liability, are recognized in earnings in Other&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; income (expense)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, net. As of December 31, 2011, the total notional amount of the Company's forward contracts used as fair value hedges was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;49.8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Embedded Derivatives&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In addition to hedging activities, th&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;e Company's foreign subsidiary&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in Argentina &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;was&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; part&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;y&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; to U.S. dollar denominated lease contract&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;which&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the Company &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;determined contain&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ed&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; embedded derivative&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. As such, the Company bifurcate&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;d&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the embedded derivative&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; feature&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of the lease contract&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and value&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;d&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; these features as foreign currency derivatives&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;In 2011, the Company amended its leases reducing the fair value to zero as of December 31, 2011.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Derivative Valuation and Settlements&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company's derivatives as of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; were as follows (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="9"  style="width: 327px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:327px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2011&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 31px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="4"  style="width: 158px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:158px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Designated as hedging instruments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="4"  style="width: 158px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:158px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Not Designated as Hedging Instruments&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 34px"&gt;&lt;td colspan="2"  style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative contracts:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Interest Rate&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td colspan="2"  style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Leases&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"&gt;&lt;font style="TEXT-DECORATION: underline;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative classification:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value&lt;/font&gt;&lt;/td&gt;&lt;td colspan="2"  style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Embedded Derivative&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Fair value and location of derivative in&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;the Consolidated Balance Sheet:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Prepaids and other current assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 2,325&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 12&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other long-term assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 1,119&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other current liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (7,828)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (341)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other long-term liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (2,786)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (2,263)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total fair value of derivatives, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (7,170)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (2,263)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (329)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="11"  style="width: 349px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:349px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2010&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 31px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 169px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:169px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Designated as hedging instruments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 169px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:169px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Not designated as hedging instruments&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 34px"&gt;&lt;td colspan="2"  style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative contracts:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Interest Rate&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Leases&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"&gt;&lt;font style="TEXT-DECORATION: underline;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative classification:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Embedded Derivative&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Fair value and location of derivative in&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;the Consolidated Balance Sheet:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Prepaids and other current assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 10,602&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 783&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other long-term assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 2,081&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other current liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (677)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (58)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (105)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other long-term liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (104)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (34)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total fair value of derivatives, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 11,902&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 725&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (139)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The effect of derivative instruments on the Consolidated Statements of Operations &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and Comprehensive Income &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;for the year ended December 31, 2011 and 2010 were as follows (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="11"  style="width: 324px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:324px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 156px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:156px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 156px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:156px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 33px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 156px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:156px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Designated as hedging instruments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 156px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:156px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Designated as hedging instruments&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 297px; text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative contracts:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Interest Rate&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Interest Rate&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 297px; text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="TEXT-DECORATION: underline;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative classification:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 297px; text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Amount of gain or (loss) recognized in other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;comprehensive income - effective portion, net of tax:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (6,003)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (1,358)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 8,513&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 297px; text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Amount and location of net gain or (loss) reclassified&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;from accumulated OCI to income - effective portion:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 297px; text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 9,297&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 9,817&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 297px; text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Amount and location of net gain or (loss) reclassified&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;from accumulated OCI to income - ineffective portion&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;and amount excluded from effectiveness testing:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 297px; text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other income (expense), net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="17"  style="width: 445px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:445px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 217px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:217px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 217px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:217px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 34px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 217px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:217px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Not designated as hedging instruments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 217px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:217px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Not designated as hedging instruments&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 192px; text-align:left;border-color:#000000;min-width:192px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative contracts:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 141px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:141px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 65px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Leases&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; 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border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Leases&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 47px"&gt;&lt;td colspan="2"  style="width: 192px; text-align:left;border-color:#000000;min-width:192px;"&gt;&lt;font style="TEXT-DECORATION: underline;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative classification:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 65px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Option and Forward Contracts&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 65px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 65px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Embedded Derivative&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 65px; 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text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 192px; text-align:left;border-color:#000000;min-width:192px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Amount and location of net gain or&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="6"  style="width: 278px; text-align:left;border-color:#000000;min-width:278px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;(loss) recognized in the Consolidated&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; 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text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Statement of Operations:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 192px; text-align:left;border-color:#000000;min-width:192px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Cost of services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 139&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 230&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 192px; text-align:left;border-color:#000000;min-width:192px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other income (expense), net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (1,178)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 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text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:DerivativeInstrumentsAndHedgingActivitiesDisclosureTextBlock>
  <us-gaap:FairValueDisclosuresTextBlock id="ID_3936" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;10&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;FAIR VALUE&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The authoritative guidance for fair value measurements establishes a three-level fair value hierarchy that prioritizes the inputs used to measure fair value. This hierarchy requires that the Company maximize the use of observable inputs and minimize the use of unobservable inputs. The three levels of inputs used to measure fair value are as follows: &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:10pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:36px;"&gt;Level 1 &amp;#8212; Quoted prices in active markets for identical assets or liabilities. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:10pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:36px;"&gt;Level 2 &amp;#8212; Observable inputs other than quoted prices included in Level 1, such as quoted prices for similar assets and liabilities in active markets, similar assets and liabilities in markets that are not active or can be corroborated by observable market data. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:36px;"&gt;Level &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3 &amp;#8212; Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. This includes certain pricing models, discounted cash flow methodologies and similar techniques that use significant unobservable inputs. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; presents information as of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and 2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of the Company's assets and liabilities required to be measured at fair value on a recurring basis, as well as the fair value hierarchy used to determine their fair value. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Accounts Receivable and Payable&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; -&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; The amounts recorded in the accompanying balance sheets approximate fair value because of their short-term nature.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Debt&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; - &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The Company's debt consists primarily of the Company's Credit Agreement, which permits floating-rate borrowings based upon the current Prime Rate or LIBOR plus a credit spread as determined by the Company's leverage ratio calculation (as defined in the Credit Agreement). As of December 31, 2011, the Company had $64.0 million of borrowings outstanding under the Credit Agreement. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;During 2011, borrowings accrued interest at an average rate of 1.6% per annum, excluding unused commitment fees. As of December 31, 2010 the Company had no borrowings outstanding under the Credit Agreement. The amounts recorded in the accompanying balance sheets approximate fair value due to the variable nature of the debt.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Derivatives -&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Net derivative assets (liabilities)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; are&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; measured at fair value on a recurring basis&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The portfolio is valued using models based on market observable inputs, including both forward and spot foreign exchange rates,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; interest rates,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; implied volatility, and counterparty credit risk, including the ability of each party to execute its obligations under the contract. As of December 31, 2011, credit risk did not materially change the fair value of the Company's &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;derivative &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;contracts. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following is a summary of the Company's fair value measurements&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; for its net derivative assets (liabilities)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as of December 31, 2011 and 2010 (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;As of December 31, 2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 306px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:306px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value Measurements Using&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 66px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Quoted Prices in Active Markets for Identical Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Other Observable Inputs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Unobservable Inputs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 1)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 2)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 3)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;At Fair Value&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Cash flow hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (7,170)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (7,170)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Interest rate swaps&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (2,263)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (2,263)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Fair value hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (329)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (329)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Embedded derivatives&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total net derivative asset (liability)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (9,762)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (9,762)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;As of December 31, 2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 306px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:306px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value Measurements Using&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 66px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Quoted Prices in Active Markets for Identical Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Other Observable Inputs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Unobservable Inputs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 1)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 2)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 3)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;At Fair Value&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Cash flow hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 11,902&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 11,902&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Interest rate swaps&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Fair value hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 725&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 725&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Embedded derivatives&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (139)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (139)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total net derivative asset (liability)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 12,488&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 12,488&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following is a summary of the Co&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;mpany's fair value measurement &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;as of December 31, 2011 and 2010 (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;As of December 31, 2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 368px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:368px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value Measurements Using&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 47px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Quoted Prices in Active Markets for Identical Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 114px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:114px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Other Observable Inputs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Unobservable Inputs&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 1)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 114px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:114px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 2)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 3)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Money market investments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 507&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative instruments, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 507&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Deferred compensation plan liability&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (3,990)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative instruments, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (9,762)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Purchase price payable&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (4,985)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (13,752)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (4,985)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;As of December 31, 2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 368px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:368px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value Measurements Using&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 47px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Quoted Prices in Active Markets for Identical Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 114px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:114px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Other Observable Inputs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Unobservable Inputs&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 1)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 114px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:114px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 2)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 3)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Money market investments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 19,668&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative instruments, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 12,488&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 32,156&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Deferred compensation plan liability&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (3,781)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Purchase price payable&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (4,506)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (3,781)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (4,506)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Money Market Investments&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; - &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The Company invests in various well-diversified money market funds which are managed by financial institutions. These money market funds are not publicly traded, but have historically been highly liquid. The va&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;lue of the money market funds are&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; determined by the banks based upon the funds' net asset values (&amp;#8220;NAV&amp;#8221;). All of the money market funds currently permit daily investments and redemptions at a $1.00 NAV. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Deferred Compensation Plan&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;- &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The Company maintains a non-qualified deferred compensation plan structured as a Rabbi trust for certain eligible employees. Participants in the deferred compensation plan select from a menu of phantom investment options for their deferral dollars offered by the Company each year, which are based upon changes in value of complementary, defined market investments. The deferred compensation liability represents the combined values of market investments against which participant accounts are tracked.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Purchase Price Payable&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &amp;#8212; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The Company has a future payable related to the purchase of PRG discussed in Note 2. As part of the PRG acquisition, the Company will pay $5.0 million on March 1, 2012. This payment was recognized at fair value using a discounted cash flow approach and a discount rate of 18.4%. This measurement is based on significant inputs not observable in the market. The Company will record accretion expense each period using the effective interest rate method until the payable reache&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s $5.0 million on March 1, 2012. Accretion expense &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;related to the PRG purchase price payable &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;is included in Interest expense in the Consolidated Statements of Operations and Comprehensive Income.&lt;/font&gt;&lt;/p&gt;</us-gaap:FairValueDisclosuresTextBlock>
  <us-gaap:IncomeTaxDisclosureTextBlock id="ID_3632" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;11&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;INCOME TAXES&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The sources of pre-tax accounting income are as follows (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 252px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:252px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2009&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Domestic&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,225&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 19,891&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 34,791&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Foreign&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 88,329&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 62,078&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 68,252&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 91,554&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 81,969&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 103,043&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The components of the Company's &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;P&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;rovision for income taxes are as follows (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 252px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:252px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2009&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 344px; text-align:left;border-color:#000000;min-width:344px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Current provision&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 332px; text-align:left;border-color:#000000;min-width:332px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Federal&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (10,371)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 9,612&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,751&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 332px; text-align:left;border-color:#000000;min-width:332px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;State&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 297&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,391&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (317)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 332px; text-align:left;border-color:#000000;min-width:332px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Foreign&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 21,695&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 20,458&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13,977&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total current provision&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 11,621&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 31,461&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 21,411&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 344px; text-align:left;border-color:#000000;min-width:344px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred provision (benefit)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 332px; text-align:left;border-color:#000000;min-width:332px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Federal&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (838)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (128)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,027&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 332px; text-align:left;border-color:#000000;min-width:332px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;State&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (44)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (17)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 460&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 332px; text-align:left;border-color:#000000;min-width:332px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Foreign&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,540&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,885)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,421)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total deferred provision (benefit)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,658&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (3,030)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,066&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total provision for income taxes&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13,279&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 28,431&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 27,477&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following reconciles the Company's effective tax rate to the federal statutory rate (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 252px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:252px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2009&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 351px; text-align:left;border-color:#000000;min-width:351px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Income tax per U.S. federal statutory rate (35%)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 32,044&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 28,689&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 36,084&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;State income taxes, net of federal deduction&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 875&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,079&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,015&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Change in valuation allowances&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (79)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 5,645&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,855)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Foreign income taxes at different rates than the U.S.&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (18,136)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (12,499)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (12,812)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Foreign withholding taxes&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,177&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 989&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,402&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Increase to current/deferred tax assets due to&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;implementation of tax planning strategies&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (4,910)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Losses in international markets without tax benefits&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,094&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 964&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 856&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Nondeductible compensation under Section 162(m)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,408&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,002&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,162&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Liabilities for uncertain tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,875&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,695)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 401&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Permanent difference related to foreign exchange gains&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (45)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (46)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (110)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;(Income)/losses of foreign branch operations&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 70&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,340&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (78)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Non-taxable earnings of minority interest&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 390&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (603)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (434)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Foreign dividend less foreign tax credits&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (5,294)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 5,344&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Increase in deferred tax liability - branch losses in UK&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 18&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,586&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Increase to deferred tax asset - change in state tax rate&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (588)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;IRS settlement on prior year refund claims&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (11,700)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Canada CRA tax decision&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 8,680&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,098)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 134&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 846&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 351px; text-align:left;border-color:#000000;min-width:351px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Income tax per effective tax rate&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13,279&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 28,431&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 27,477&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company's deferred income tax assets and liabilities are summarized as follows (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 20px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 166px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:166px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 379px; text-align:left;border-color:#000000;min-width:379px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred tax assets, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Accrued workers compensation, deferred compensation&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;and employee benefits&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,720&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,337&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Allowance for doubtful accounts, insurance and other accruals&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,017&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 8,402&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Depreciation and amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 8,377&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 12,579&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Amortization of deferred rent liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,472&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,624&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Net operating losses&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 15,932&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 19,126&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Equity compensation&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,389&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,010&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Customer acquisition and deferred revenue accruals&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,252&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,905&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Federal and state tax credits, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 15,965&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 18,450&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Contract acquisition costs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 241&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Unrealized losses on derivatives&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,679&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 11,284&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 5,431&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total deferred tax assets, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 84,087&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 78,105&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Valuation allowances&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (16,555)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (22,636)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total deferred tax assets, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 67,532&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 55,469&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 379px; text-align:left;border-color:#000000;min-width:379px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred tax liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Long-term lease obligations&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (23)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (28)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Unrealized gains on derivatives&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (4,810)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Contract acquisition costs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (6,015)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Future losses in UK&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (4,571)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (4,554)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (5,349)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (5,157)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total deferred tax liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (15,958)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (14,549)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Net deferred tax assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 51,574&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 40,920&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;T&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;he Company periodically reviews the likelihood that deferred tax assets will be realized in future tax periods under the &amp;#8220;more likely than not&amp;#8221; criteria. I&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;n making this judgment,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the Company evaluates&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;all available evidence, both positive and negative, to determine whether, based on the weight of that evidence, a valuation allowance is required.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;As of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the Company had&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; approximately $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;42.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million of net deferred tax assets in the U.S.&amp;#160;and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;25.9&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million of net deferred tax assets related to certain international locations whose recoverability is dependent upon their future profitability. As of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the def&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;erred tax valuation allowance was&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;16.6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and related&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; primarily to tax losses in foreign jurisdictions and U.S.&amp;#160;federal and state tax credits which do not meet the &amp;#8220;more-likely-t&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;han-not&amp;#8221; standard under current accounting guidance&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. The utilization of these state tax credits are subject to numerous factors including various expiration dates, generation of future taxable income over extended periods of time and state income tax apportionment factors which are subject to change.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;When there is a change in judgment concerning the recovery of deferred tax assets in future periods, a valuation allowance is recorded into earnings during the quarter in which the change in judgment occurred. In &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the Company made adjustments to its deferred tax assets and corresponding valuation allowances. The net &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;reduction &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;to the valuation allowance of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;6.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million was due to a $3.7 million &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;decrease in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; certain state credits and NOLs that do not meet the &amp;#8220;more-likely-than-not&amp;#8221; standard; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a $2.4 million decrease due to the dissolution of South Africa, a $0.8 million increase in valuation allowance in Spain for deferred tax assets that do not meet the &amp;#8220;more-likely-than-not&amp;#8221; standard; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a $1.3 million decrease in the valuation allowance related to certain federal tax credits; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and a $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;5&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million increase in the valuation allowance in certain other foreign jurisdictions.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;On February 20, 2011, the Company received notice of an adverse decision by the Canadian Revenue Agency (&amp;#8220;CRA&amp;#8221;) in regards to the Company's attempt to recover taxes paid to Canada with respect to the years 2001 and 2002. In 2005, through the Competent Authority process, the Company sought relief under the United States-Canada Income Tax Convention for avoidance of double taxation arising from adjustments to the taxable income originally reported to these jurisdictions. Consistent with accounting for tax positions that no longer meet the recognition criteria, the Company derecognized income tax positions totaling&amp;#160;$8.6 million through income tax expense in the first quarter of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. The Company continues to believe in the merits of its claim for which it sought relief from double taxation through the Competent Authority process. In response the Company has filed for Judicial Review in the Federal Court of Canada seeking a writ of mandamus to compel the CRA to accept the Company's application for Competent Authority consideration.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;On December 20, 2011, the Company received written notice from the Internal Revenue Service that the Joint Committee on Taxation has completed its consideration of the mediated settlement reached with the IRS concerning tax refund claims and taken no exception to the conclusions reached.&amp;#160;During &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the Company recognized, as a reduction to income tax expense, income tax positions (includi&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ng interest net of tax) of $11.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; millio&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;n related to these claims. The C&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ompany expects to collect these refunds during the first quarter of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2012&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;As of December 31, 2011, after consideration of all tax loss and tax credit carry back opportunities, the Company had net tax loss carry forwards expiring as follows (amounts in thousands):&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 45&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 359&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,047&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2015&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,834&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2016&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,329&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;After 2016&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 17,811&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 37,425&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;As of December 31, 2011, domestically, the Company had &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;federal tax credit carry forwards in the amount of $6.1 million that if unused will expire in 2020 and $4.7 million that if unused will expire in 2021. The Company also had&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; state&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; tax &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;credit&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; carry-forwards of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;5.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;million that if unused will expire between 201&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and 202&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;As of December 31, 2011 the cumulative amount of foreign earnings considered permanently invested&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; outside the U.S. was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;223.1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million. Those earnings do not include earnings from certain subsidiaries which the Company intends to repatriate to the U.S. or are otherwise considered available for distribution to the U.S. Accordingly, no provision for U.S. federal or state income taxes or foreign withholding taxes has been provided on these undistributed earnings. If these earnings become taxable in the U.S, the Company would be subject to incremental tax expense, after any applicable foreign tax credit, and foreign withholding tax expense.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; It is not practicable to estimate the additional taxes that may become payable upon the eventual remittance of these foreign earnings.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has been granted &amp;#8220;Tax Holidays&amp;#8221; as an incentive to attract foreign investment by the governments of the Philippines and Costa Rica. Generally, a Tax Holiday is an agreement between the Company and a foreign government under which the Company receives certain tax benefits in that country, such as exemption from taxation on profits derived from export-related activities. In the Philippines, the Company has been granted 14 separate agreements with an initial period of four years and additional periods for varying years, expiring at various times &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;between 2011 and 2013. The aggregate effect on income tax expense for the years ended December 31, 2011, 2010 and 2009 was approximately $14.0&amp;#160;million, $7.6&amp;#160;million and $8.9&amp;#160;million, respectively, which had a favorable impact on &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;diluted &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;net income per share of $0.25, $0.13 and $0.14, respectively.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Accounting for Uncertainty in Income Taxes&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In accordance with ASC 740, the Company has recorded a reserve for uncertain tax positions. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The total amount of interest and penalties recognized in the accompanying Consolidated Statements of Operations&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and Comprehensive Income &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;as of December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, 2010 and December 31, 2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; was approximately $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$0.1 million and $0.1 million, respectively, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and the total amount of interest and penalties recognized in the accompanying Consolidated Balance Sheets as of December 31, 2011 &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and 2010 &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;was approximately $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and $0.5 million, respectively&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company ha&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;d&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; a reserve for uncertain tax benefits&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, on a net&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;basis&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3.3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;9.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million for the years ended December 31, 2011 and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively. The &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;liability for uncertain tax positions&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; was reduced by $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million for tax position&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; that w&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ere&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; resolved favorably&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; or expired&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;It was also reduced by $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;8.1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million on account of new information used in the measurement of an unrecognized tax &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;benefit&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The tabular reconciliation of the reserve for uncertain tax benefits on a gross basis for the year ended December 31, 2011 is presented below (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Balance as of December 31, 2008&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 21,918&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Additions for current year tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 352&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Reductions in prior year tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (238)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Balance as of December 31, 2009&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 22,032&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Additions for current year tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 28&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Reductions in prior year tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (13,025)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Balance as of December 31, 2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 9,035&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Additions for current year tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,202&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Reductions in prior year tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (8,502)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Balance as of December 31, 2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 65px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,735&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:65px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;At December 31, 2011, the amount of uncertain tax benefits that, if recognized, would reduce tax expense was $2.7 million. Within the next 12 months, it is reasonably possible that unrecognized tax benefits may decrease by $0.5 million as the result of the expiration of various statutes of limitation.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company and its domestic and foreign subsidiaries (including Percepta LLC and its domestic &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and foreign subsidiaries) file income tax returns as required in the U.S.&amp;#160;federal jurisdiction and&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; various state and foreign jurisdictions. The following table presents the major tax jurisdictions and tax years that are open as of December 31, 2011 and subject to examination by the respective tax authorities:&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 313px; text-align:left;border-color:#000000;min-width:313px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Tax Jurisdiction&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 215px; text-align:right;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;Tax Year Ended&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 313px; text-align:left;border-color:#000000;min-width:313px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;United States&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 215px; text-align:right;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2002 to 2004 and 2008 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 313px; text-align:left;border-color:#000000;min-width:313px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Argentina&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 215px; text-align:right;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2006 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 313px; text-align:left;border-color:#000000;min-width:313px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Australia&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 215px; text-align:right;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2006 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 313px; text-align:left;border-color:#000000;min-width:313px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Brazil&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 215px; text-align:right;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2003 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 313px; text-align:left;border-color:#000000;min-width:313px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Canada&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 215px; text-align:right;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2005 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 313px; text-align:left;border-color:#000000;min-width:313px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Mexico&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 215px; text-align:right;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2006 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 313px; text-align:left;border-color:#000000;min-width:313px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Philippines&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 215px; text-align:right;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2008 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 313px; text-align:left;border-color:#000000;min-width:313px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Spain&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 215px; text-align:right;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2007 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 313px; text-align:left;border-color:#000000;min-width:313px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company's U.S.&amp;#160;income tax returns filed for the tax years ending December&amp;#160;31, 2002 through 2004, and 200&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; to present, remain open tax years subject to IRS audit. The Company has been notified of the intent to audit, or is currently under audit of income taxes in the Philippines. Although the outcome of examinations by taxing authorities are always uncertain, it is the opinion of management that the resolution of these audits will not have a material effect &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;o&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;n the Company's Consolidated Financial Statements.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;/p&gt;</us-gaap:IncomeTaxDisclosureTextBlock>
  <us-gaap:RestructuringAndRelatedActivitiesDisclosureTextBlock id="ID_3573" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;12&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Restructuring Charges&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;During the year&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; ended &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, December 31, 2010 and 2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the Company undertook a number of restructuring activities primarily associated with reductions in the Company's &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;capacity and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;workforce &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;in both the North American&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; BPO&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and International BPO segments &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;to better align the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;capacity and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;workforce with current business needs. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;A summary of the expenses recorded &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;in Restructuring, net in the accompanying Consolidated Statements of Operations and Comprehensive Income (Loss) &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;for t&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;he years ended &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively, is as follows (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 253px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:253px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2009&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 344px; text-align:left;border-color:#000000;min-width:344px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;North American BPO&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 332px; text-align:left;border-color:#000000;min-width:332px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Reduction in force&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,665&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,891&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,008&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 332px; text-align:left;border-color:#000000;min-width:332px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Facility exit charges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 74&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 320&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 408&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 332px; text-align:left;border-color:#000000;min-width:332px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Changes in estimates&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (381)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (5)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,028)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;2,358&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;8,206&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;3,388&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 253px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:253px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2009&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 344px; text-align:left;border-color:#000000;min-width:344px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;International BPO&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 332px; text-align:left;border-color:#000000;min-width:332px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Reduction in force&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,268&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 5,189&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,516&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 332px; text-align:left;border-color:#000000;min-width:332px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Facility exit charges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 89&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 168&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 332px; text-align:left;border-color:#000000;min-width:332px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Changes in estimates&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 25&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (8)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;1,293&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;5,270&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;1,684&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;A rollforward of the activity in the Company's restructuring accruals for the years ended December 31, 2011 and 2010, respectively, is as follows (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 51px"&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 300px; text-align:left;border-color:#000000;min-width:300px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Closure of Delivery Centers&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 71px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:71px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Reduction in Force&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 300px; text-align:left;border-color:#000000;min-width:300px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 71px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:71px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 319px; text-align:left;border-color:#000000;min-width:319px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Balance as of December 31, 2009&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 375&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 71px; text-align:right;border-color:#000000;min-width:71px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 388&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 300px; text-align:left;border-color:#000000;min-width:300px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Expense&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 409&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 71px; text-align:right;border-color:#000000;min-width:71px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13,080&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13,489&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 300px; text-align:left;border-color:#000000;min-width:300px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Payments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (89)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 71px; text-align:right;border-color:#000000;min-width:71px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (4,813)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (4,902)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 300px; text-align:left;border-color:#000000;min-width:300px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Changes in estimates&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 71px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:71px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (13)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (13)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 319px; text-align:left;border-color:#000000;min-width:319px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Balance as of December 31, 2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 695&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 71px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:71px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 8,267&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 8,962&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 300px; text-align:left;border-color:#000000;min-width:300px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Expense&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 74&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 71px; text-align:right;border-color:#000000;min-width:71px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,933&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,007&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 300px; text-align:left;border-color:#000000;min-width:300px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Payments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (354)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 71px; text-align:right;border-color:#000000;min-width:71px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (10,192)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (10,546)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 300px; text-align:left;border-color:#000000;min-width:300px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Changes in estimates&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 71px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:71px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (356)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (356)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td colspan="2"  style="width: 319px; text-align:left;border-color:#000000;min-width:319px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Balance as of December 31, 2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;415&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 71px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:71px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;1,652&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;2,067&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 300px; text-align:left;border-color:#000000;min-width:300px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 71px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:71px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The remaining &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;restructuring&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; accrual&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;are&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; expected to be paid &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;or extinguished &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;during &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2012&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and are all classified as current liabilities within Accrued employee compensation and benefits in the Consolidated Balance Sheet&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Impairment Losses&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;During each of the periods presented, t&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;he Company&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; evaluated the recoverability of its leasehold improvement assets at certain delivery centers. An asset is considered to be impaired when the anticipated undiscounted future cash flows of an asset group are estimated to be less than the asset group's carrying value. The amount of impairment recognized is &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the difference between the carrying value of the asset group and its fair value. To determine fair value, the Company used Level 3 inputs in its discounted cash flows analysis. Assumptions included the amount and timing of estimated future cash flows and assumed discount rates. During 2011, the Company recognized impairment losses related to leasehold improvement assets of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million in its International BPO segment.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;During &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2010, the Company recognized impairment losses of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in its North American BPO segment &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and $0.6 million in its International BPO segment &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;based on the Company's evaluation of the recoverability of its leasehold improvement assets.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;During &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the Company recognized impairment losses of $2.8 million in its International BPO segment, related to the exiting of $2.0 million of certain delivery centers and an $0.8 million impairment loss based on the Company's evaluation of the recoverability of its leasehold improvement and other intangible assets. During &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the Company recognized impairment losses of $1.8 million in its North American BPO segment based on the Company's evaluation of the recoverability of its leasehold improvement assets.&lt;/font&gt;&lt;/p&gt;</us-gaap:RestructuringAndRelatedActivitiesDisclosureTextBlock>
  <us-gaap:DebtDisclosureTextBlock id="ID_3608" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;13&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;INDEBTEDNESS&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Credit Facility&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;On October 1, 2010, the Company entered into a credit agreement (the &amp;#8220;Credit Agreement&amp;#8221;) with a syndicate of lenders led by KeyBank National Association, Wells Fargo Bank, National Association, Bank of America, N.A., BBVA Compass, and JPMorgan Chase Bank, N.A. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The Credit Agreement amended and restated in its entirety the Company's prior credit facility entered into during 2006. The five-year, $350.0 million revolving credit facility with expanded foreign borrower and multi-currency flexibility also includes a $150.0 million accordion provision providing an option to increase the aggregate commitment to $500.0 million.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Credit Agreement&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; provides for a secured revolving credit facility that matures on September 30, 2015 with an initial maximum aggregate commitment of $350.0 million. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;At the Company's discretion, direct borrowing options under the Credit Agreement include (i) Eurodollar loans with one, two, three, and six month terms, and/or (ii) overnight base rate loans.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; The &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Credit Agreement&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; also provides for a sub-limit for loans or letters of credit in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; both U.S. dollars and certain&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; foreign currencies&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, with direct foreign subsidiary borrowing capabilities up to&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 50% of the total commitment amount. The Company may increase the maximum aggregate commitment under the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Credit Agreement&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; to $500.0 million if certain conditions are satisfied, including that the Company is not in default under the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Credit Agreement&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; at the time of the increase and that the Company obtains the commitment of the lenders participating in the increase.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Base rate loans bear interest at a rate equal to the greatest of (i)&amp;#160;KeyBank National Association's prime rate, (ii)&amp;#160;the federal funds effective rate plus 0.5% or (iii)&amp;#160;the one month London Interbank Offered Rate&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (&amp;#8220;LIBOR&amp;#8221;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; plus 1.25%, in each case &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;adding &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a margin based upon the Company's leverage ratio. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Eurodollar and alternate currency loans bear interest based upon LIBOR, as adjusted for prescribed bank reserves, plus a margin based upon the Company's leverage ratio.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Letter of credit fees are 0.125% of the stated amount of the letter of credit on the date of issuance, renewal or amendment, plus an annual fee equal to the borrowing margin for Eurodollar loans. Facility fees are payable to the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;l&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;enders in an amount equal to the unused portion of the credit facility and are based upon the Company's leverage ratio.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Indebtedness under the Credit Agreement is guaranteed by certain of the Company's present and future domestic subsidiaries. Indebtedness under the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Credit Agreement&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and the related guarantees are secured by security interests (subject to permitted liens) in the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;U.S. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;accounts receivable and cash of the Company and certain of its domestic subsidiaries and may be secured by tangible assets of the Company and such domestic subsidiaries if borrowings by foreign subsidiaries &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;exceed $50.0 million and the leverage ratio is greater than 2.50 to 1.00. The Company also pledged 65%&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of the voting stock and 100% of the non-voting stock of certain of the Company's material foreign subsidiaries and may pledge 65% of the voting stock and 100% of the non-voting stock of the Company's other foreign subsidiaries.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company primarily utilizes its Credit Agreement to fund working capital, general operations, stock repurchases and other strategic activities, such as the acquisitions described in Note&amp;#160;2. As of December 31, 2011, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2010, the Company had borrowings of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;64.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;zero&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively, under its Credit Agreement, and its average &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;daily&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;utilization was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;112.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;62.5&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million for the years ended December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 2010, respectively. After consideration for issued letters of credit under the Credit Agreement, totaling $4.5 million, the Company's remaining borrowing capacity was $281.5 million as of December 31, 2011. As of December 31, 2011, the Company was in compliance with all covenants and conditions under its Credit Agreement. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;From time-to-time, t&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;he Com&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;pany has &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;unsecured&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, uncommitted&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; lines of credit to support working capital for a few foreign subsidiaries. As of December 31, 2011, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;no foreign loans were outstanding.  As of December 31, 2010, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;only one loan was outstanding for &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;approximately &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, which was included in O&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ther current liabilities in the accompanying Consolidated Balance Sheets. The line of credit accrue&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;d&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; interest at 6.0% per annum.&lt;/font&gt;&lt;/p&gt;</us-gaap:DebtDisclosureTextBlock>
  <us-gaap:DeferredRevenueDisclosureTextBlock id="ID_3945" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;14&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;DEFERRED REVENUE AND COSTS&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Deferred &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;r&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;evenue in the accompanying Consolidated Balance Sheets consist of the following (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 404px; text-align:left;border-color:#000000;min-width:404px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 172px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 404px; text-align:left;border-color:#000000;min-width:404px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 414px; text-align:left;border-color:#000000;min-width:414px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred Revenue - Current&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 15,895&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 5,570&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 414px; text-align:left;border-color:#000000;min-width:414px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred Revenue - Long-term&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13,976&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,980&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 404px; text-align:left;border-color:#000000;min-width:404px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total Deferred Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 29,871&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 8,550&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 404px; text-align:left;border-color:#000000;min-width:404px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Activity for the Company's Deferred &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;r&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;evenue was as follows (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 246px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:246px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2009&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 351px; text-align:left;border-color:#000000;min-width:351px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Balance, beginning of year&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 8,550&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 15,667&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 16,908&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Add: Amounts deferred due to new business&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 67,058&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 8,761&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 23,513&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Less: Revenue recognized&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (45,741)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (15,962)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (25,388)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Net increase/(decrease) in deferred revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 21,317&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (7,201)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,875)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Effect of foreign currency&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 84&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 634&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 351px; text-align:left;border-color:#000000;min-width:351px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Balance, end of year&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 29,871&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 8,550&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 15,667&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Deferred &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;c&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;osts in the accompanying Consolidated Balance Sheets consist of the following (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 404px; text-align:left;border-color:#000000;min-width:404px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 166px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:166px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 404px; text-align:left;border-color:#000000;min-width:404px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 416px; text-align:left;border-color:#000000;min-width:416px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred Costs - Current&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 8,574&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,135&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 416px; text-align:left;border-color:#000000;min-width:416px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred Costs - Long-term&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,030&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,598&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 404px; text-align:left;border-color:#000000;min-width:404px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total Deferred Costs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 18,604&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,733&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 404px; text-align:left;border-color:#000000;min-width:404px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Activity for the Company's Deferred &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;c&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;osts was as follows (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 246px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:246px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2009&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 351px; text-align:left;border-color:#000000;min-width:351px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Balance, beginning of year&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,733&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,873&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 8,389&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Add: Amounts deferred due to new business&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 24,569&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,476&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,180&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Less: Recognized expense&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (10,701)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (4,636)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (10,657)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Net increase/(decrease) in deferred costs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13,868&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (160)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (3,477)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Effect of foreign currency&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 20&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (39)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 351px; text-align:left;border-color:#000000;min-width:351px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Balance, end of year&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 18,604&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,733&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,873&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:DeferredRevenueDisclosureTextBlock>
  <us-gaap:CommitmentsAndContingenciesDisclosureTextBlock id="ID_3578" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;15)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;COMMITMENTS AND CONTINGENCIES&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Letters of Credit&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;As of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, outstanding letters of credit&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; under the Credit Agreement totaled &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$4.5&amp;#160;million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and primarily guaranteed workers' compensation and other insurance-related obligations.  As of December 31, 2011, letters of credit and contract performance guarantees issued outside of the Credit Agreement totaled $1.3 million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Guarantees&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company's Credit Facility is guaranteed by &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;certain&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of the Company's domestic subsidiaries.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;On March 31, 2010, the Company sold a corporate aircraft that was financed under a synthetic operating lease. Accordingly, the Company elected to exercise its purchase option rights under the lease for a specified amount.  Simultaneous with the purchase, the Company sold the aircraft to an unrelated third-party. The proceeds from the aircraft sale were used to satisfy the lease obligations and other sales-related expenses, with the Company realizing a net gain of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;approximately $137,000, which was recorded in Other income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (expense), net&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;accompanying &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Consolidated Statements of Operations &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and Comprehensive Income during&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 2010.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Legal Proceedings&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;From time to time, we have been involved in claims and lawsuits, both as plaintiff and defendant, which arise in the ordinary course of business. Accruals for claims or lawsuits have been provided for to the extent that losses are deemed both probable and estimable. Although the ultimate outcome of these claims or lawsuits cannot be ascertained, on the basis of present information and advice received from counsel, we believe that the disposition or ultimate resolution of such claims or lawsuits will not have a material adverse effect on our financial position, cash flows or results of operations.&lt;/font&gt;&lt;/p&gt;</us-gaap:CommitmentsAndContingenciesDisclosureTextBlock>
  <us-gaap:LeasesOfLesseeDisclosureTextBlock id="ID_3617" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;16&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;LEASES&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has various operating leases primarily for equipment, delivery centers and office space, which generally contain renewal options. Rent expense under operating leases was &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;approximately $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;30.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;30.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;29.7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million for the years ended &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In 2008, the Company sub-leased one of its delivery centers to a third party for the remaining term of the original lease. The sub-lease beg&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;an&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; on January 1, 2009 and rental income received over the term of the lease will be recognized on a straight-line basis. Future minimum sub-lease rental receipts are shown in the table below.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The future minimum rental payments and receipts required under non-cancelable operating leases as of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; are as follows (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 34px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 85px; text-align:center;border-color:#000000;min-width:85px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:center;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:center;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Operating Leases&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Sub-Lease Income&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 97px; text-align:left;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 24,731&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,823&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 97px; text-align:left;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 20,897&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,823&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 97px; text-align:left;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 14,339&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,823&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 97px; text-align:left;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2015&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,473&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,234&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 97px; text-align:left;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2016&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,059&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,234&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 97px; text-align:left;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Thereafter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 5,729&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 9,849&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 85px; text-align:left;border-color:#000000;min-width:85px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 76,228&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 19,786&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 85px; text-align:left;border-color:#000000;min-width:85px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In addition, the Company records operating lease expense on a straight-line basis over the life of the lease as described in Note&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. The deferred lease liability as of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;6.7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;10.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, respectively&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The future minimum rental payments for capital leases as of December 31, 2011 are as follows (amounts in thousands)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and the current portion and the long-term portion of the obligation are included in the Other current liabilities in the accompanying Consolidated Balance Sheets&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;:&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 34px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 502px; text-align:left;border-color:#000000;min-width:502px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Capital    Leases&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 514px; text-align:left;border-color:#000000;min-width:514px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Future rental payments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 366&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 514px; text-align:left;border-color:#000000;min-width:514px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Less amount representing interest&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (11)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 502px; text-align:left;border-color:#000000;min-width:502px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Present value of minimum lease payments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 355&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 514px; text-align:left;border-color:#000000;min-width:514px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Less current portion&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (355)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 502px; text-align:left;border-color:#000000;min-width:502px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Long-term portion&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 502px; text-align:left;border-color:#000000;min-width:502px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has two delivery centers classified as capital leases at &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. The amounts applicable to these leases included in property, plant and equipment are as follows (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 425px; text-align:left;border-color:#000000;min-width:425px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 15px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="4"  style="width: 178px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:178px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 20px"&gt;&lt;td   style="width: 425px; text-align:left;border-color:#000000;min-width:425px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 90px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:90px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 91px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:91px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 425px; text-align:left;border-color:#000000;min-width:425px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Historical cost&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:15px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 12,181&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:16px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 12,181&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 425px; text-align:left;border-color:#000000;min-width:425px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Less:  Accumulated depreciation&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (12,181)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (11,871)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 425px; text-align:left;border-color:#000000;min-width:425px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 15px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:15px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:16px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 310&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 425px; text-align:left;border-color:#000000;min-width:425px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 15px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Asset Retirement Obligations&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company records asset retirement obligations for its delivery center leases. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Capitalized costs related to asset retirement obl&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;igations are included in Other &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;l&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ong-&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;t&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;erm &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ssets &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;i&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;n the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; accompanying&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Consolidated Balance S&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;heet&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; while the asset retirement obligation (&amp;#8220;ARO&amp;#8221;) &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;liability is included in Other &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;l&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ong-&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;t&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;erm &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;l&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;iabilities &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;i&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;n the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; accompanying&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Consolidated Balance Sheet&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Following is a summary of the amounts recorded (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 47px"&gt;&lt;td   style="width: 131px; text-align:left;border-color:#000000;min-width:131px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Balance at December 31, 2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Additions and Modifications&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Accretion&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Settlements&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Balance at December 31, 2011&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 131px; text-align:left;border-color:#000000;min-width:131px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 131px; text-align:left;border-color:#000000;min-width:131px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;ARO liability at inception&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,645&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 278&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (512)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,411&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 131px; text-align:left;border-color:#000000;min-width:131px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accumulated accretion&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 655&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 9&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 23&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (16)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 671&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 131px; text-align:left;border-color:#000000;min-width:131px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 2,300&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 287&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 23&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (528)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 2,082&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 131px; text-align:left;border-color:#000000;min-width:131px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 47px"&gt;&lt;td   style="width: 131px; text-align:left;border-color:#000000;min-width:131px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Balance at December 31, 2009&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Additions and Modifications&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Accretion&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Settlements&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Balance at December 31, 2010&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 131px; text-align:left;border-color:#000000;min-width:131px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 131px; text-align:left;border-color:#000000;min-width:131px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;ARO liability at inception&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,798&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 406&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (559)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,645&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 131px; text-align:left;border-color:#000000;min-width:131px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accumulated accretion&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 805&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 82&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (232)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 655&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 131px; text-align:left;border-color:#000000;min-width:131px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 2,603&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 406&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 82&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (791)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 2,300&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 131px; text-align:left;border-color:#000000;min-width:131px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Increases to ARO result from a new lease agreement or modifications on an ARO from a preexisting lease agreement. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Modifications to ARO liabilities and accumulated accretion occur when lease agreements are amended or when assumptions change,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; such as the rate of inflation. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Modifications are accounted for prospectively as changes in estimates. Settlements occur when leased premises are vacated and the actual cost of restoration is paid. Differences between the actual costs of restoration and the balance recorded as ARO liabilities are recognized as gains or losses in the accompanying Consolidated Statements of Operations&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;</us-gaap:LeasesOfLesseeDisclosureTextBlock>
  <us-gaap:ComprehensiveIncomeNoteTextBlock id="ID_3628" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(17&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;ACCUMULATED OTHER &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;COMPREHENSIVE INCOME (LOSS)&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following table &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;summarizes A&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ccumulated other&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; comprehensive income (loss) for the periods indicated (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:center;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 165px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:165px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Translation Adjustments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:center;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:center;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:center;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 58px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Currency Translation Adjustments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Net Investment Hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow Hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:76px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Totals&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 15px; text-align:center;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accumulated other comprehensive&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;income (loss) at December 31, 2008&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (12,236)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 58px; text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 507&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 58px; text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (21,180)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 58px; text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (111)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (33,020)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 8px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Gross changes&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 19,613&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,727)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 47,072&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 64,958&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Tax&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (21,425)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (21,425)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other comprehensive income (loss), net of tax&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 19,613&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,727)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 25,647&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 43,533&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accumulated other comprehensive&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;income (loss) at December 31, 2009&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 7,377&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,220)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 4,467&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (111)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 10,513&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 8px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Gross changes&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 7,990&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 4,583&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (792)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 11,781&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Tax&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,960)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,960)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other comprehensive income (loss), net of tax&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 7,990&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 2,623&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (792)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 9,821&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accumulated other comprehensive&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;income (loss) at December 31, 2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 15,367&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,220)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 7,090&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (903)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 20,334&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 8px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Gross changes&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (12,057)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (21,337)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (655)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (34,049)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Liquidation of foreign subsidiary&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (154)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (154)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Tax&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 8,395&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 8,395&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other comprehensive income (loss), net of tax&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (12,211)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (12,942)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (655)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (25,808)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accumulated other comprehensive&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;income (loss) at December 31, 2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 3,156&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 58px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,220)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 58px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (5,852)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 58px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:58px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,558)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (5,474)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ComprehensiveIncomeNoteTextBlock>
  <us-gaap:EarningsPerShareTextBlock id="ID_3579" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(18&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;NET INCOME PER SHARE&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;following table sets forth the computation of basic and diluted net income per share for the periods indicated&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (amounts in thousands)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;:&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 376px; text-align:left;border-color:#000000;min-width:376px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 224px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:224px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 376px; text-align:left;border-color:#000000;min-width:376px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2009&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 376px; text-align:left;border-color:#000000;min-width:376px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 412px; text-align:left;border-color:#000000;min-width:412px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Shares used in basic earnings per share calculation&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 56,669&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 60,361&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 62,891&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 400px; text-align:left;border-color:#000000;min-width:400px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Effect of dilutive securities:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 388px; text-align:left;border-color:#000000;min-width:388px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Stock options&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 727&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 874&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 814&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 388px; text-align:left;border-color:#000000;min-width:388px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Restricted stock units&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 564&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 557&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 533&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 388px; text-align:left;border-color:#000000;min-width:388px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Performance-based restricted stock units&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 376px; text-align:left;border-color:#000000;min-width:376px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total effects of dilutive securities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,294&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,431&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,347&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 412px; text-align:left;border-color:#000000;min-width:412px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Shares used in dilutive earnings per share calculation&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 57,963&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 61,792&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 64,238&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 376px; text-align:left;border-color:#000000;min-width:376px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;For the years ended &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, 0.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and 0.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, respectively, of options to purchase shares of common stock were outstanding but not included in the computation of diluted net income per share because &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the exercise price exceeded the value of the shares and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the effect would have been anti-dilutive. For the years ended &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011, 2010 and 2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, restricted stock units of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, respectively, were outstanding but not included in the computation of diluted net income per share because the effect would have been anti-dilutive. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;For the years ended December 31, 2011, 2010 and 2009, there were no performance-based restricted stock units outstanding but not included in the computation of diluted net income per share. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;For the years ended &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011, 2010 and 2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, restricted stock units that vest based on the Company achieving specified operating income performance targets, of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, 0.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million and 0.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, respectively, were outstanding but not included in the computation of diluted net income per share because they were not determined to be contingently issuable.&lt;/font&gt;&lt;/p&gt;</us-gaap:EarningsPerShareTextBlock>
  <ttec:EmployeeCompensationPlansTextBlock id="ID_3648" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;19&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;EMPLOYEE COMPENSATION PLANS&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Employee Benefit Plan&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has two 401(k) profit-sharing plans that allow participation by&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; U.S.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; employees who have completed six months of service, as defined, and are 21&amp;#160;years of age or older. Participants may defer up to 75% of their gross pay, up to a maximum limit determined by &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;U.S.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;federal law. Participants are also eligible for a matching contribution.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; The Company may from time to time, at its discretion, make a &amp;#8220;matching contribution&amp;#8221; based on the amount and rate of the elective deferrals. The Company determines how much, if any, it will contribute for each dollar of elective deferrals.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Participants vest in matching contributions over a three-year period. Company matching contributions to the 401(k) &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;plans totaled $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.9&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2.7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million for the years ended &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Equity Compensation Plans&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In February 1999, the Company adopted the TeleTech Holdings, Inc. 1999 Stock Option and Incentive Plan (the &amp;#8220;1999 Plan&amp;#8221;). The purpose of the 1999 Plan &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;was&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; to enable the Company to continue to (a)&amp;#160;attract and retain high quality directors, officers, employees, consultants and independent contractors; (b)&amp;#160;motivate such persons to promote the long-term success of the Company and its subsidiaries; and (c)&amp;#160;induce employees of companies that are acquired by TeleTech to accept employment with TeleTech following such an acquisition. The 1999 Plan supplement&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ed&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the 1995 Option Plan&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. An aggregate of&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million shares of common stock &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;were&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; reserved under the 1995 Option Plan and 14&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;million shares of common stock &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;were&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; reserved for issuance under the 1999 Plan, which &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;permit&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ted&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the award of incentive stock options, non-qualified stock options, stock appreciation rights, shares of restricted common stock and restricted stock units (&amp;#8220;RSUs&amp;#8221;). The 1999 Plan also provide&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;d&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; for annual equity-based compensation grants to &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;members&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of the Company's Board of Directors&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. Options granted to employees generally vest&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ed&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; over four to five years and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;had&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; a contractual life of ten &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;years. Options issued to Directors vest&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ed&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; immediately and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;had&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; a contractual life of ten years&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. In May of 2009, the Company adopted a poli&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;cy to issue RSUs to Directors&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, which &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;generally vest over one year&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In May 2010, the Company adopted the 2010 Equity Incentive Plan&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (the &amp;#8220;2010 Plan&amp;#8221;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. Upon adoption of the 2010 Plan, all authorized and unissued equity in both the 1995 Option Plan and the 1999 &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;P&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;lan &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;was &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;cancelled. An aggregate of 4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million shares of common stock has been reserved for issuance under the 2010 Plan, which &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;permit&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the award of incentive stock options, non&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;-qualified stock options, stock appreciation rights, shares of restricted common stock and restricted stock units. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;As of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, a total of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;4.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million shares were authorized and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2.9&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;million s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;hares were available&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; for issuance under the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Plan.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;For the years ended December 31, 2011, 2010, and 2009, the Company recorded total &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;equity&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;-based compensation &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;expense&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; under all &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;equity&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;-based arrangements (stock options and RSUs) of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;15.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;9&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;13.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;11.6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, respectively. All compensation &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;expense&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; is included in Selling, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;g&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;eneral and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;dministrative expense in the accompanying Consolidated Statements of Operations and Comprehensive Income.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;For the years ended December 31, 2011, 2010, and 2009, the Company &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;recognized a tax benefit &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;under all &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;equity&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;-based arrangements (stock options and RSUs) of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;11.6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;5.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3.8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, respectively.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Restricted Stock Units&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;2007 RSU Awards:  &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Beginning in January&amp;#160;2007, the Compensation Committee of the Company's Board of Directors granted RSUs &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;under the 1999 Plan &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;to certain members of the Company's management team. RSUs are intended to provide management with additional incentives to promote the success of the Company's business, thereby aligning their interests with the interests of the Company's stockholders. One RSU award was granted during 2007 for 500,000&amp;#160;shares and vests equally over a 10-year period. The Company granted an additional RSU award for 500,000&amp;#160;shares of which 50% vests equally over five years and 50% is earned by achieving specific performance targets over a five year period. Of the remaining RSU&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; grant&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ed&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; during 2007, one-third vest over five years based on the individual recipient's continued employment with the Company (&amp;#8220;time vesting RSUs&amp;#8221;) and two-thirds vest&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ed&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; pro-rata over three years based on the Company achieving specified operating income performance targets in each of the years 2007, 2008, and 2009 (&amp;#8220;performance RSUs&amp;#8221;). If the performance target for a particular year is not met, the performance RSUs scheduled to vest are canceled. The Company records compensation &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;expense&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; for the performance RSUs when it concludes that it is probable that the performance condition will be achieved. Because the Company did not achieve the operating income performance targets in 201&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the performance RSUs were canceled. There were &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;no&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; performance RSUs outstanding as of December 31, 2011. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;2009, 2010 and 2011 RSU Awards:  &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The Company granted RSUs in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2009,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 2010 and 2011 to new and existing employees that vest over four&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;year&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The Company also granted RSUs in 2010 and 2011 to members of the Board of Directors that&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; generally&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; vest over one year. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The Company granted 43,500 performance-based RSUs to eLoyalty employees that vest in equal installments over four years based on eLoyalty achieving specified revenue and operating income performance targets. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;There were no performance&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;-based&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; RSUs issued in 2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 2010. All RSUs vested during the year ended December 31, 2011 were issued out of treasury stock.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Summary of RSUs:  &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Settlement of the RSUs shall be made in shares of the Company's common stock by delivery of one share of common stock for each RSU then being settled. The Company calculates the fair value for RSUs based on the closing price of the Company's stock on the date of grant and records compensation &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;expense&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; over the vesting period using a straight-line method. The Company factors an estimated forfeiture rate in calculating compensation &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;expense&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; on RSUs and adjusts for actual forfeitures upon the vesting of each tranche of RSUs.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The weighted-average grant date fair value of RSUs&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, including performance-based RSUs,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; granted during the years ended December 31, 2011, 2010, and 2009 was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;19.49&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;17.82&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;9.42&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; per share, respectively. The total intrinsic value of RSUs vested during the years ended &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011, 2010, and 2009 was &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;13.9&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;10.6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;5.7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;A summary of the status of the Company's non-vested RSUs&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and performance-based RSUs&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and activity for the year ended December 31, 2011 is as follows:&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 53px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:center;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Shares&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Weighted Average Grant Date Fair Value&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:center;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Unvested as of December 31, 2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,709,202&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 18.45&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Granted&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 890,080&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 19.49&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Vested&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (824,259)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 16.85&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Cancellations/expirations&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (228,151)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 20.66&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Unvested as of December 31, 2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,546,872&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 18.48&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;As of December 31, 2011, there was approximately $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;34.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million of total unrecognized compensation &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;expense&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and approximately $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;42.1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million in total intrinsic value &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;related to non-vested &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;RSU grants. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The unrecognized compensation expense will&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; be recognized over the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;remaining &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;weighted-average &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;vesting &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;period of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;5&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; years&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; using &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; straight-line method.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Stock Options&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;During the year ended December 31, 2011, the Company granted 150,000 stock options to a key employee. The stock option award is made up of four separate tranches. Each tranche will vest based on certain stock price targets (market conditions). &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The grant date fair values of&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; each tranche &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;were calculated using &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a Monte Carlo simulation model in addition to a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;t&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ime-based &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;b&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;inomial &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;l&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;attice&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; model. The following table provides the assumptions used in the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;t&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ime-based &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;b&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;inomial &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;l&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;attice&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; model for &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;each tranche&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; granted:&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="11"  style="width: 441px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:441px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 133px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:133px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 135px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:135px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 135px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:135px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2009&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Risk-free interest rate&lt;/font&gt;&lt;/td&gt;&lt;td colspan="3"  style="width: 133px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:133px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2.1%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 135px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:135px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;-&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 135px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:135px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;-&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Expected life in years&lt;/font&gt;&lt;/td&gt;&lt;td colspan="3"  style="width: 133px; text-align:center;border-color:#000000;min-width:133px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;1.3 - 2.7&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 135px; text-align:center;border-color:#000000;min-width:135px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;-&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 135px; text-align:center;border-color:#000000;min-width:135px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;-&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Expected volatility&lt;/font&gt;&lt;/td&gt;&lt;td colspan="3"  style="width: 133px; text-align:center;border-color:#000000;min-width:133px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;54.4%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 135px; text-align:center;border-color:#000000;min-width:135px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;-&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 135px; text-align:center;border-color:#000000;min-width:135px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;-&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Dividend yield&lt;/font&gt;&lt;/td&gt;&lt;td colspan="3"  style="width: 133px; text-align:center;border-color:#000000;min-width:133px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;0.0%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 135px; text-align:center;border-color:#000000;min-width:135px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;-&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 135px; text-align:center;border-color:#000000;min-width:135px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;-&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Weighted-average volatility&lt;/font&gt;&lt;/td&gt;&lt;td colspan="3"  style="width: 133px; text-align:center;border-color:#000000;min-width:133px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;54.4%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 135px; text-align:center;border-color:#000000;min-width:135px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;-&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 135px; text-align:center;border-color:#000000;min-width:135px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;-&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 17px; text-align:left;border-color:#000000;min-width:17px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company estimated the expected term based on historical averages of option exercises and expirations. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The calculation of expected volatility is based on the historical volatility of the Company's common stock over the expected term. The risk-free interest rate is based on the yield on the grant measurement date of a traded zero-coupon U.S.&amp;#160;Treasury bond, as reported by the U.S.&amp;#160;Federal Reserve, with a term equal to the expected term of the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;stock option granted&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; The Company factored an estimated forfeiture rate and adjusted for actual forfeitures upon the vesting of each tranche of options&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;A summary of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;stock &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;option activity for the year ended December 31, 2011 is as follows:&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 67px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:center;border-color:#000000;min-width:236px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Shares&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Weighted Average Exercise Price&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Weighted Average Remaining Contract Term in Years&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Aggregate Intrinsic Value       (000's)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:center;border-color:#000000;min-width:236px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 248px; text-align:left;border-color:#000000;min-width:248px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Outstanding as of December 31, 2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,877,620&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 10.82&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:center;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:left;border-color:#000000;min-width:236px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Grants&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 150,000&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 17.31&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:center;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:left;border-color:#000000;min-width:236px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Exercises&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,564,332)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 9.43&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:center;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:left;border-color:#000000;min-width:236px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Post-vest cancellations/expirations&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (780)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 10.98&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:center;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td colspan="2"  style="width: 248px; text-align:left;border-color:#000000;min-width:248px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Outstanding as of December 31, 2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,462,508&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 12.98&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 4.4&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,092&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:left;border-color:#000000;min-width:236px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 248px; text-align:left;border-color:#000000;min-width:248px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Vested and exercisable as of&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:left;border-color:#000000;min-width:236px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;December 31, 2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,311,508&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 12.48&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 3.8&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,092&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:left;border-color:#000000;min-width:236px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The weighted-average grant-date fair value of options granted during the years ended December 31, 2011, 2010 a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;nd 2009 was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;8.68&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; per share, respectively. The total intrinsic value of options exercised during the years ended December 31, 2011, 2010 and 2009 was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;12.6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2.3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;4.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, respectively. The total fair value of shares vested during the years ended December 31, 2011, 2010 and 2009 was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2.6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, respectively.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;As of December 31, 2011, there was approximately &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$1.2 million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of unrecognized compensation &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;expense&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; related to non-vested &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;stock options&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The unrecognized compensation expense will&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; be recognized over the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;remaining &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;weighted-average &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;derived service&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; period of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; years&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; using the straight-line method. Equity-based compensation expense is recognized in Selling, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;g&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;eneral and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;dministrative in the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;accompanying &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Consolidated Statements of Operations&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Cash received from option exercises under the Plans for the years ended December 31, 2011, 2010 and 2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;14.8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2.8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;6.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, respectively. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The recognized tax benefit from option exercises &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;for the years ended December 31, 2011, 2010 and 2009 was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;5.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, respectively. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Shares issued for &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;options &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;exercise&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;d&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; during the year ended December 31, 2011 were issued out of treasury stock.&lt;/font&gt;&lt;/p&gt;</ttec:EmployeeCompensationPlansTextBlock>
  <us-gaap:TreasuryStockTextBlock id="ID_3964" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;20&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;STOCK REPURCHASE PROGRAM&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Stock Repurchase Program&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has a stock repurchase program, which &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;was initially&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; authorized by &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the Company's Board of Directors&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;in November 2001. A&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the cumulative authorized repurchase allowance was&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;462.3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; During the year ended &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the Company purchased &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;million shares for $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;63.7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;million.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Since&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; inception of the program, the Company &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;has &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;purchased &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;32.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million shares for &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$430.6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. As of December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the remaining &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;allowance under the program was approximately $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;31.7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million. For the period from January 1, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2012&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; through &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;February 23, 2012&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the Company &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;has &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;purchased an additional &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million shares for $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million. The stock repurchase program does not have an expiration date&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;</us-gaap:TreasuryStockTextBlock>
  <us-gaap:RelatedPartyTransactionsDisclosureTextBlock id="ID_3885" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;21&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;RELATED &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;P&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;ARTY TRANSACTIONS&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has entered into &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;an &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;agreement under which Avion, LLC (&amp;#8220;Avion&amp;#8221;) provide&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; certain aviation flight services as requested by the Company. Such services include the use of an aircraft and flight crew. Kenneth D. Tuchman, Chairman and Chief Executive Officer of the Company, has a direct 100% beneficial ownership interest in Avion&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. During 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2009&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the Company paid $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.5&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.5&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, respectively, to Avion for services provided to the Company. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;There were no amounts outstanding to Avion as of December 31, 2011. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;During 2011, the Company contracted for consulting services with Lender Live, a company owned by a member of the Board of Directors of the Company. During &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2011, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the Company accrued&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; for services provided to the Company&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; by Lender Live&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, for which the p&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ayment was&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; made in 2012.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Audit Committee of the Board&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of Directors&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; reviews these transactions annually and has determined that the fees charged by &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;these related parties&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; are at fair market value.&lt;/font&gt;&lt;/p&gt;</us-gaap:RelatedPartyTransactionsDisclosureTextBlock>
  <ttec:OtherFinancialInformationTextBlock id="ID_3657" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;22&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Helvetica;font-size:10pt;font-weight:bold;"&gt; &lt;/font&gt;&lt;font style="font-family:Helvetica;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Helvetica;font-size:10pt;font-weight:bold;"&gt;OTHER FINANCIAL&lt;/font&gt;&lt;font style="font-family:Helvetica;font-size:10pt;font-weight:bold;"&gt; &lt;/font&gt;&lt;font style="font-family:Helvetica;font-size:10pt;font-weight:bold;"&gt;INFORMATION&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Helvetica;font-size:10pt;margin-left:0px;"&gt;Self-insurance liabilities&lt;/font&gt;&lt;font style="font-family:Helvetica;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Helvetica;font-size:10pt;"&gt;of the Company&lt;/font&gt;&lt;font style="font-family:Helvetica;font-size:10pt;"&gt; which are included in Accrued employee compensation and benefits and Other accrued expenses in the accompanying Consolidated Balance Sheets&lt;/font&gt;&lt;font style="font-family:Helvetica;font-size:10pt;"&gt; were as follows (amounts in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 411px; text-align:left;border-color:#000000;min-width:411px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 176px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:176px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 411px; text-align:left;border-color:#000000;min-width:411px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2010&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 422px; text-align:left;border-color:#000000;min-width:422px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Worker's compensation&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,507&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,720&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 422px; text-align:left;border-color:#000000;min-width:422px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Employee health and dental insurance&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,324&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,912&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 422px; text-align:left;border-color:#000000;min-width:422px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Other general liability insurance&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,225&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,221&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 411px; text-align:left;border-color:#000000;min-width:411px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total self-insurance liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,056&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,853&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 411px; text-align:left;border-color:#000000;min-width:411px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</ttec:OtherFinancialInformationTextBlock>
  <ttec:DeconsolidationOfSubsidiaryTextBlock id="ID_3828" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;23&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;DECONSOLIDATION OF A SUBSIDIARY&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;On December 22, 2008, Newgen Results Corporation&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (&amp;#8220;Newgen&amp;#8221;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, a wholly-owned subsidiary of the Company, filed a voluntary petition for liquidation under Chapter 7 in the United States Bankruptcy Court for the District of Delaware. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;T&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;he&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; consolidation of a majority-owned subsidiary is precluded where control does not rest with the majority owners&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and u&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;nder legal reorganization or bankruptcy control rests with the Bankruptcy Court. Accordingly, the Company deconsolidated Newgen &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;as of December 22, 2008.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;On September 9, 2010, Newgen settled a legal claim for $3.6 million that was paid &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;for &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;by the Company on behalf of Newgen. As a result of the legal settlement, the Company recognized &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$5.9 million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; gain in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Other &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;i&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ncome&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (expense), net&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$2.3 million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; expense&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in Provision for &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;i&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ncome &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;t&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;axes for the year 2010. As of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011 and 2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the Company's negative investment in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Newgen was $0.1 million as presented&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;i&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;n the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; accompanying&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Consolidated Balance Sheet&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following condensed financial statements of Newgen have been prepared &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;to show &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;remaining &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;liabilities subject to compromise by the Bankruptcy Court to be reported separately from the liabilities not subject to compromise&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (pre and post rent settlement)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. All liabilities included in the condensed financial statements below are subject to compromise as of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and represent the current estimate of the amount of known or potential pre-petition claims that are subject to final settlement. Such claims remain subject to future adjustments.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 32px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 222px; text-align:left;border-color:#000000;min-width:222px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 99px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; December 31, 2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 99px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; December 31, 2010&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 99px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; December 31, 2009&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 246px; text-align:left;border-color:#000000;min-width:246px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total current assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 99px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 127&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 99px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 127&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 99px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,700&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 246px; text-align:left;border-color:#000000;min-width:246px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total long-term assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 99px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 99px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 99px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 2,379&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 234px; text-align:left;border-color:#000000;min-width:234px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 99px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 127&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 99px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 127&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 99px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 4,079&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 222px; text-align:left;border-color:#000000;min-width:222px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 99px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:99px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 99px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:99px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 99px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:99px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 246px; text-align:left;border-color:#000000;min-width:246px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total current liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:center;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 99px; text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 203&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:center;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 99px; text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 203&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:center;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 99px; text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 7,886&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 234px; text-align:left;border-color:#000000;min-width:234px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 99px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 203&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 99px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 203&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 99px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 7,886&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 222px; text-align:left;border-color:#000000;min-width:222px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total stockholders' deficit&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 99px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (76)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 99px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (76)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 99px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (3,807)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 222px; text-align:left;border-color:#000000;min-width:222px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total liabilities and stockholders' deficit&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 99px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 127&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 99px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 127&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 99px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:99px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 4,079&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 222px; text-align:left;border-color:#000000;min-width:222px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 99px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:99px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 99px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:99px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 99px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:99px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</ttec:DeconsolidationOfSubsidiaryTextBlock>
  <us-gaap:QuarterlyFinancialInformationTextBlock id="ID_3659" contextRef="FROM_Jan01_2011_TO_Dec31_2011">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;24&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;QUARTERLY FINANCIAL DATA (UNAUDITED)&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; tables present certain quarterly financial data for the year ended December 31, 2011 (amounts in thousands except per share amounts).&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 33px"&gt;&lt;td   style="width: 15px; text-align:center;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:center;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:center;border-color:#000000;min-width:243px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;First         Quarter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Second Quarter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Third      Quarter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fourth Quarter&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:center;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:center;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:center;border-color:#000000;min-width:243px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 280,979&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 293,636&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 304,235&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 300,538&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Cost of services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 199,121&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 210,358&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 220,795&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 218,088&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Selling, general and administrative&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 47,801&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 47,283&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 43,445&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,273&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Depreciation and amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 11,598&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 11,423&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 11,807&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 10,061&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Restructuring charges, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 739&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (57)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,616&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,353&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Impairment losses&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 230&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 269px; text-align:left;border-color:#000000;min-width:269px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Income from operations&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 21,490&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 24,629&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 26,572&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 20,763&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 255px; text-align:left;border-color:#000000;min-width:255px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Other income (expense)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (270)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,276)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (633)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 279&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 255px; text-align:left;border-color:#000000;min-width:255px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;(Provision) benefit for income taxes&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (9,849)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (129)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 496&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (3,797)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 255px; text-align:left;border-color:#000000;min-width:255px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Non-controlling interest&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (898)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,007)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,064)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,132)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:left;border-color:#000000;min-width:243px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Net income attributable to TeleTech stockholders&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 10,473&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 22,217&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 25,371&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 16,113&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:left;border-color:#000000;min-width:243px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Weighted average shares outstanding&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 269px; text-align:left;border-color:#000000;min-width:269px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Basic&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 57,190&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 56,713&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 56,476&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 56,309&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 269px; text-align:left;border-color:#000000;min-width:269px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Diluted&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 58,797&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 57,974&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 57,748&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 57,500&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:left;border-color:#000000;min-width:243px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="6"  style="width: 359px; text-align:left;border-color:#000000;min-width:359px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Net income per share attributable to TeleTech stockholders&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 269px; text-align:left;border-color:#000000;min-width:269px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Basic&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.18&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.39&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.45&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.29&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 269px; text-align:left;border-color:#000000;min-width:269px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Diluted&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.18&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.38&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.44&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.28&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:left;border-color:#000000;min-width:243px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Included in Cost of services and selling, general and administrative expenses in the third quarter is a $2.8 million reduction for variable incentive compensation.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Included in the Provision for Income Taxes for the first and fourth quarter is an increase of $9.0 million and a decrease of $0.4 million respectively related to the adverse decision by the Canadian Revenue Agency (&amp;#8220;CRA&amp;#8221;) in regards to the Company's attempt to recover taxes paid to Canada with respect to the years 2001 and 2002.&amp;#160; Also included in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the Provision for income t&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;axes in the first, second and third quarter is a reduction in expense related to the mediated settlement reached with the IRS concerning tax refund claims of $2.9 million, $5.7 million and $3.0 million respectively.&amp;#160; Also included in the third quarter is a $1.4 million benefit related to the Company's 2010 foreign earnings repatriation&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following tables present certain quarterly financial data for the year ended December 31, 2010 (amounts in thousands except per share amounts).&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 33px"&gt;&lt;td   style="width: 15px; text-align:center;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:center;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:center;border-color:#000000;min-width:243px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;First         Quarter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Second Quarter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Third      Quarter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fourth Quarter&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:center;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:center;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:center;border-color:#000000;min-width:243px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 271,526&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 271,927&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 271,005&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 280,448&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Cost of services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 194,618&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 198,194&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 193,996&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 202,889&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Selling, general and administrative&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 43,408&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 39,741&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 40,572&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 42,091&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Depreciation and amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 12,724&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 12,946&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 12,452&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 12,096&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Restructuring charges, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,469&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,304&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 3,579&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 7,124&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Impairment losses&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 679&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 327&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 952&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 269px; text-align:left;border-color:#000000;min-width:269px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Income from operations&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 19,307&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 19,063&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 20,079&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 15,296&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 255px; text-align:left;border-color:#000000;min-width:255px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Other income (expense)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (211)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 332&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 7,295&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 808&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 255px; text-align:left;border-color:#000000;min-width:255px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Provision for income taxes&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (5,054)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (5,071)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (7,586)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (10,720)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 255px; text-align:left;border-color:#000000;min-width:255px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Non-controlling interest&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (755)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (922)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,118)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (869)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:left;border-color:#000000;min-width:243px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Net income attributable to TeleTech stockholders&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 13,287&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 13,402&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 18,670&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 4,515&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 18px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:left;border-color:#000000;min-width:243px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Weighted average shares outstanding&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; 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        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType roleURI="http://teletech.com/role/RESTRUCTURINGCHARGESANDIMPAIRMENTLOSSES" id="ttec_ELRID_RESTRUCTURINGCHARGESANDIMPAIRMENTLOSSES">
        <link:definition>000212 - Disclosure - RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType roleURI="http://teletech.com/role/COMMITMENTSANDCONTINGENCIES" id="ttec_ELRID_COMMITMENTSANDCONTINGENCIES">
        <link:definition>000215 - Disclosure - COMMITMENTS AND CONTINGENCIES</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType roleURI="http://teletech.com/role/NETINCOMEPERSHARE" id="ttec_ELRID_NETINCOMEPERSHARE">
        <link:definition>000218 - Disclosure - NET INCOME PER SHARE</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType roleURI="http://teletech.com/role/EMPLOYEECOMPENSATIONPLANS" id="ttec_ELRID_EMPLOYEECOMPENSATIONPLANS">
        <link:definition>000219 - Disclosure - EMPLOYEE COMPENSATION PLANS</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType roleURI="http://teletech.com/role/DisclosureACQUISITIONS" id="ttec_ELRID_DisclosureACQUISITIONS">
        <link:definition>000202 - Disclosure - ACQUISITIONS</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType roleURI="http://teletech.com/role/ACCOUNTSRECEIVABLEANDSIGNIFICANTCLIENTS" id="ttec_ELRID_ACCOUNTSRECEIVABLEANDSIGNIFICANTCLIENTS">
        <link:definition>000204 - Disclosure - ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType roleURI="http://teletech.com/role/DERIVATIVES" id="ttec_ELRID_DERIVATIVES">
        <link:definition>000209 - Disclosure - DERIVATIVES</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType roleURI="http://teletech.com/role/ACCUMULATEDOTHERCOMPREHENSIVEINCOMELOSS" id="ttec_ELRID_ACCUMULATEDOTHERCOMPREHENSIVEINCOMELOSS">
        <link:definition>000217 - Disclosure - ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType roleURI="http://teletech.com/role/ConsolidatedStatementsOfCashFlowsParenthetical" id="ttec_ELRID_ConsolidatedStatementsOfCashFlowsParenthetical">
        <link:definition>000141 - Disclosure - Consolidated Statements of Cash Flows (Parenthetical)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType roleURI="http://teletech.com/role/QUARTERLYFINANCIALDATAUNAUDITED" id="ttec_ELRID_QUARTERLYFINANCIALDATAUNAUDITED">
        <link:definition>000224 - Disclosure - QUARTERLY FINANCIAL DATA (UNAUDITED)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType roleURI="http://teletech.com/role/OTHERFINANCIALINFORMATION" id="ttec_ELRID_OTHERFINANCIALINFORMATION">
        <link:definition>000222 - Disclosure - OTHER FINANCIAL INFORMATION</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType roleURI="http://teletech.com/role/RELATEDPARTYTRANSACTIONS" id="ttec_ELRID_RELATEDPARTYTRANSACTIONS">
        <link:definition>000221 - Disclosure - RELATED PARTY TRANSACTIONS</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType roleURI="http://teletech.com/role/STOCKREPURCHASEPROGRAM" id="ttec_ELRID_STOCKREPURCHASEPROGRAM">
        <link:definition>000220 - Disclosure - STOCK REPURCHASE PROGRAM</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType roleURI="http://teletech.com/role/LEASES" id="ttec_ELRID_LEASES">
        <link:definition>000216 - Disclosure - LEASES</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType roleURI="http://teletech.com/role/DisclosureDEFERREDREVENUEANDCOSTS" id="ttec_ELRID_DEFERREDREVENUEANDCOSTS">
        <link:definition>000214 - Disclosure - DEFERRED REVENUE AND COSTS</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType roleURI="http://teletech.com/role/INDEBTEDNESS" id="ttec_ELRID_INDEBTEDNESS">
        <link:definition>000213 - Disclosure - INDEBTEDNESS</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType roleURI="http://teletech.com/role/OTHERINTANGIBLEASSETS" id="ttec_ELRID_OTHERINTANGIBLEASSETS">
        <link:definition>000208 - Disclosure - OTHER INTANGIBLE ASSETS</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType roleURI="http://teletech.com/role/CONTRACTACQUISITIONCOSTS" id="ttec_ELRID_CONTRACTACQUISITIONCOSTS">
        <link:definition>000207 - Disclosure - CONTRACT ACQUISITION COSTS</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType roleURI="http://teletech.com/role/PROPERTYPLANTANDEQUIPMENT" id="ttec_ELRID_PROPERTYPLANTANDEQUIPMENT">
        <link:definition>000205 - Disclosure - PROPERTY, PLANT, AND EQUIPMENT</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
    </appinfo>
  </annotation>
  <import namespace="http://www.xbrl.org/2003/instance" schemaLocation="http://www.xbrl.org/2003/xbrl-instance-2003-12-31.xsd" />
  <import namespace="http://xbrl.org/2005/xbrldt" schemaLocation="http://www.xbrl.org/2005/xbrldt-2005.xsd" />
  <import namespace="http://fasb.org/us-gaap/2011-01-31" schemaLocation="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd" />
  <import namespace="http://xbrl.sec.gov/dei/2011-01-31" schemaLocation="http://xbrl.sec.gov/dei/2011/dei-2011-01-31.xsd" />
  <import namespace="http://www.xbrl.org/2009/role/negated" schemaLocation="http://www.xbrl.org/lrr/role/negated-2009-12-16.xsd" />
  <import namespace="http://www.xbrl.org/dtr/type/non-numeric" schemaLocation="http://www.xbrl.org/dtr/type/nonNumeric-2009-12-16.xsd" />
  <element name="DocumentAndEntityInformationAbstract" id="ttec_DocumentAndEntityInformationAbstract" type="xbrli:stringItemType" substitutionGroup="xbrli:item" abstract="true" nillable="true" xbrli:periodType="duration" />
  <element name="ContractAcquisitionCostsNet" id="ttec_ContractAcquisitionCostsNet" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:balance="debit" xbrli:periodType="instant" />
  <element name="NegativeInvestmentInDeconsolidatedSubsidiary" id="ttec_NegativeInvestmentInDeconsolidatedSubsidiary" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:balance="credit" xbrli:periodType="instant" />
  <element name="AmortizationOfContractAcquisitionCosts" id="ttec_AmortizationOfContractAcquisitionCosts" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:balance="debit" xbrli:periodType="duration" />
  <element name="IncreaseDecreaseInDeferredRevenueAndOtherLiabilities" id="ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:balance="debit" xbrli:periodType="duration" />
  <element name="PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing" id="ttec_PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:balance="credit" xbrli:periodType="duration" />
  <element name="SegmentInformationAbstract" id="ttec_SegmentInformationAbstract" type="xbrli:stringItemType" substitutionGroup="xbrli:item" abstract="true" nillable="true" xbrli:periodType="duration" />
  <element name="DeconsolidationOfSubsidiaryAbstract" id="ttec_DeconsolidationOfSubsidiaryAbstract" type="xbrli:stringItemType" substitutionGroup="xbrli:item" abstract="true" nillable="true" xbrli:periodType="duration" />
  <element name="DeconsolidationOfSubsidiaryTextBlock" id="ttec_DeconsolidationOfSubsidiaryTextBlock" type="nonnum:textBlockItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:periodType="duration" />
  <element name="VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare" id="ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare" type="xbrli:sharesItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:periodType="duration" />
  <element name="VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue" id="ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:balance="credit" xbrli:periodType="duration" />
  <element name="AccountsReceivableAndSignificantClientsAbstract" id="ttec_AccountsReceivableAndSignificantClientsAbstract" type="xbrli:stringItemType" substitutionGroup="xbrli:item" abstract="true" nillable="true" xbrli:periodType="duration" />
  <element name="DerivativesAbstract" id="ttec_DerivativesAbstract" type="xbrli:stringItemType" substitutionGroup="xbrli:item" abstract="true" nillable="true" xbrli:periodType="duration" />
  <element name="OverviewAndSummaryOfSignificantAccountingPoliciesAbstract" id="ttec_OverviewAndSummaryOfSignificantAccountingPoliciesAbstract" type="xbrli:stringItemType" substitutionGroup="xbrli:item" abstract="true" nillable="true" xbrli:periodType="duration" />
  <element name="AccumulatedOtherComprehensiveIncomeLossAbstract" id="ttec_AccumulatedOtherComprehensiveIncomeLossAbstract" type="xbrli:stringItemType" substitutionGroup="xbrli:item" abstract="true" nillable="true" xbrli:periodType="duration" />
  <element name="GainOnNewgenLegalSettlementNetOfTax" id="ttec_GainOnNewgenLegalSettlementNetOfTax" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:balance="credit" xbrli:periodType="duration" />
  <element name="PaymentForContractAcquisitionCosts" id="ttec_PaymentForContractAcquisitionCosts" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:balance="credit" xbrli:periodType="duration" />
  <element name="InvestmentInDeconsolidatedSubsidiary" id="ttec_InvestmentInDeconsolidatedSubsidiary" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:balance="credit" xbrli:periodType="duration" />
  <element name="ProceedsFromGrantForPropertyPlantAndEquipment" id="ttec_ProceedsFromGrantForPropertyPlantAndEquipment" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:balance="debit" xbrli:periodType="duration" />
  <element name="GrantIncomeCreditedToPropertyPlantAndEquipment" id="ttec_GrantIncomeCreditedToPropertyPlantAndEquipment" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:balance="debit" xbrli:periodType="duration" />
  <element name="GoodwillAndImpairmentAbstract" id="ttec_GoodwillAndImpairmentAbstract" type="xbrli:stringItemType" substitutionGroup="xbrli:item" abstract="true" nillable="true" xbrli:periodType="duration" />
  <element name="ContractAcquisitionCostsAbstract" id="ttec_ContractAcquisitionCostsAbstract" type="xbrli:stringItemType" substitutionGroup="xbrli:item" abstract="true" nillable="true" xbrli:periodType="duration" />
  <element name="ContractAcquisitionCostsTextBlock" id="ttec_ContractAcquisitionCostsTextBlock" type="nonnum:textBlockItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:periodType="duration" />
  <element name="OtherIntangibleAssetsAbstract" id="ttec_OtherIntangibleAssetsAbstract" type="xbrli:stringItemType" substitutionGroup="xbrli:item" abstract="true" nillable="true" xbrli:periodType="duration" />
  <element name="EmployeeCompensationPlansTextBlock" id="ttec_EmployeeCompensationPlansTextBlock" type="nonnum:textBlockItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:periodType="duration" />
  <element name="StockRepurchaseProgramAbstract" id="ttec_StockRepurchaseProgramAbstract" type="xbrli:stringItemType" substitutionGroup="xbrli:item" abstract="true" nillable="true" xbrli:periodType="duration" />
  <element name="OtherFinancialInformationAbstract" id="ttec_OtherFinancialInformationAbstract" type="xbrli:stringItemType" substitutionGroup="xbrli:item" abstract="true" nillable="true" xbrli:periodType="duration" />
  <element name="OtherFinancialInformationTextBlock" id="ttec_OtherFinancialInformationTextBlock" type="nonnum:textBlockItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:periodType="duration" />
  <element name="LandlordIncentivesCreditedToDeferredRent" id="ttec_LandlordIncentivesCreditedToDeferredRent" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:balance="debit" xbrli:periodType="duration" />
</schema>
</XBRL>
</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-101.CAL
<SEQUENCE>9
<FILENAME>ttec-20111231_cal.xml
<DESCRIPTION>XBRL TAXONOMY EXTENSION CALCULATION LINKBASE DOCUMENT
<TEXT>
<XBRL>
<?xml version="1.0" encoding="us-ascii"?>
<!-- Prepared by IBM Cognos FSR v6.6.1.124 using Fujitsu Interstage XWand -->
<linkbase xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.xbrl.org/2003/instance http://www.xbrl.org/2003/xbrl-instance-2003-12-31.xsd" xmlns="http://www.xbrl.org/2003/linkbase" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xbrli="http://www.xbrl.org/2003/instance">
  <roleRef roleURI="http://teletech.com/role/StatementConsolidatedBalanceSheets" xlink:type="simple" xlink:href="ttec-20111231.xsd#ttec_ELRID_StatementConsolidatedBalanceSheets" />
  <roleRef roleURI="http://teletech.com/role/StatementConsolidatedStatementsOfOperationsAndComprehensiveIncome" xlink:type="simple" xlink:href="ttec-20111231.xsd#ttec_ELRID_ConsolidatedStatementsOfOperationsAndComprehensiveIncome" />
  <roleRef roleURI="http://teletech.com/role/StatementConsolidatedStatementsOfCashFlows" xlink:type="simple" xlink:href="ttec-20111231.xsd#ttec_ELRID_StatementConsolidatedStatementsOfCashFlows" />
  <calculationLink xlink:type="extended" xlink:role="http://teletech.com/role/StatementConsolidatedBalanceSheets">
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquity" xlink:label="Locator_us-gaap_LiabilitiesAndStockholdersEquity_239" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_Liabilities" xlink:label="Locator_us-gaap_Liabilities_240" />
    <calculationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/summation-item" xlink:from="Locator_us-gaap_LiabilitiesAndStockholdersEquity_239" xlink:to="Locator_us-gaap_Liabilities_240" order="1.0" weight="1" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_Liabilities" xlink:label="Locator_us-gaap_Liabilities_243" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesCurrent" xlink:label="Locator_us-gaap_LiabilitiesCurrent_244" />
    <calculationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/summation-item" xlink:from="Locator_us-gaap_Liabilities_243" xlink:to="Locator_us-gaap_LiabilitiesCurrent_244" order="1.0" weight="1" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesCurrent" xlink:label="Locator_us-gaap_LiabilitiesCurrent_247" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AccountsPayableCurrent" xlink:label="Locator_us-gaap_AccountsPayableCurrent_248" />
    <calculationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/summation-item" xlink:from="Locator_us-gaap_LiabilitiesCurrent_247" xlink:to="Locator_us-gaap_AccountsPayableCurrent_248" order="1.0" weight="1" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesCurrent" xlink:label="Locator_us-gaap_LiabilitiesCurrent_249" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_EmployeeRelatedLiabilitiesCurrent" xlink:label="Locator_us-gaap_EmployeeRelatedLiabilitiesCurrent_250" />
    <calculationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/summation-item" xlink:from="Locator_us-gaap_LiabilitiesCurrent_249" xlink:to="Locator_us-gaap_EmployeeRelatedLiabilitiesCurrent_250" order="2.0" weight="1" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesCurrent" xlink:label="Locator_us-gaap_LiabilitiesCurrent_251" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AccruedLiabilitiesCurrent" xlink:label="Locator_us-gaap_AccruedLiabilitiesCurrent_252" />
    <calculationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/summation-item" xlink:from="Locator_us-gaap_LiabilitiesCurrent_251" xlink:to="Locator_us-gaap_AccruedLiabilitiesCurrent_252" order="3.0" weight="1" />
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    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AccruedIncomeTaxesCurrent" xlink:label="Locator_us-gaap_AccruedIncomeTaxesCurrent_254" />
    <calculationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/summation-item" xlink:from="Locator_us-gaap_LiabilitiesCurrent_253" xlink:to="Locator_us-gaap_AccruedIncomeTaxesCurrent_254" order="4.0" weight="1" />
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    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DeferredTaxLiabilitiesCurrent" xlink:label="Locator_us-gaap_DeferredTaxLiabilitiesCurrent_256" />
    <calculationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/summation-item" xlink:from="Locator_us-gaap_LiabilitiesCurrent_255" xlink:to="Locator_us-gaap_DeferredTaxLiabilitiesCurrent_256" order="5.0" weight="1" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesCurrent" xlink:label="Locator_us-gaap_LiabilitiesCurrent_257" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DeferredRevenueCurrent" xlink:label="Locator_us-gaap_DeferredRevenueCurrent_258" />
    <calculationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/summation-item" xlink:from="Locator_us-gaap_LiabilitiesCurrent_257" xlink:to="Locator_us-gaap_DeferredRevenueCurrent_258" order="6.0" weight="1" />
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</DOCUMENT>
<DOCUMENT>
<TYPE>EX-101.LAB
<SEQUENCE>11
<FILENAME>ttec-20111231_lab.xml
<DESCRIPTION>XBRL TAXONOMY EXTENSION LABELS LINKBASE DOCUMENT
<TEXT>
<XBRL>
<?xml version="1.0" encoding="us-ascii"?>
<!-- Prepared by IBM Cognos FSR v6.6.1.124 using Fujitsu Interstage XWand -->
<linkbase xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.xbrl.org/2003/instance http://www.xbrl.org/2003/xbrl-instance-2003-12-31.xsd" xmlns="http://www.xbrl.org/2003/linkbase" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xbrli="http://www.xbrl.org/2003/instance">
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  <labelLink xlink:type="extended" xlink:role="http://www.xbrl.org/2003/role/link">
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    <label xlink:type="resource" xlink:label="label1" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DocumentAndEntityInformationAbstract_en-US">Document and Entity Information [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1" xlink:to="label1" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_ContractAcquisitionCostsNet" xlink:label="element2" />
    <label xlink:type="resource" xlink:label="label2" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ContractAcquisitionCostsNet_en-US">Contract Acquisition Costs Net</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element2" xlink:to="label2" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_ContractAcquisitionCostsNet" xlink:label="element3" />
    <label xlink:type="resource" xlink:label="label3" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ContractAcquisitionCostsNet_en-US">Contract acquisition costs, net</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element3" xlink:to="label3" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_ContractAcquisitionCostsNet" xlink:label="element4" />
    <label xlink:type="resource" xlink:label="label4" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ContractAcquisitionCostsNet_en-US">Contract acquisition costs, net</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element4" xlink:to="label4" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_NegativeInvestmentInDeconsolidatedSubsidiary" xlink:label="element5" />
    <label xlink:type="resource" xlink:label="label5" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_NegativeInvestmentInDeconsolidatedSubsidiary_en-US">Negative Investment In Deconsolidated Subsidiary</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element5" xlink:to="label5" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_NegativeInvestmentInDeconsolidatedSubsidiary" xlink:label="element6" />
    <label xlink:type="resource" xlink:label="label6" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_NegativeInvestmentInDeconsolidatedSubsidiary_en-US">Negative investment in deconsolidated subsidiary</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element6" xlink:to="label6" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_NegativeInvestmentInDeconsolidatedSubsidiary" xlink:label="element7" />
    <label xlink:type="resource" xlink:label="label7" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_NegativeInvestmentInDeconsolidatedSubsidiary_en-US">Negative investment in deconsolidated subsidiary</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element7" xlink:to="label7" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_AmortizationOfContractAcquisitionCosts" xlink:label="element8" />
    <label xlink:type="resource" xlink:label="label8" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AmortizationOfContractAcquisitionCosts_en-US">Amortization Of Contract Acquisition Costs</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element8" xlink:to="label8" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_AmortizationOfContractAcquisitionCosts" xlink:label="element9" />
    <label xlink:type="resource" xlink:label="label9" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_AmortizationOfContractAcquisitionCosts_en-US">Amortization of contract acquisition costs</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element9" xlink:to="label9" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_AmortizationOfContractAcquisitionCosts" xlink:label="element10" />
    <label xlink:type="resource" xlink:label="label10" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_AmortizationOfContractAcquisitionCosts_en-US">Amortization of contract acquisition costs</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element10" xlink:to="label10" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities" xlink:label="element11" />
    <label xlink:type="resource" xlink:label="label11" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities_en-US">Increase Decrease In Deferred Revenue And Other Liabilities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element11" xlink:to="label11" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities" xlink:label="element12" />
    <label xlink:type="resource" xlink:label="label12" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities_en-US">Deferred revenue and other liabilities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element12" xlink:to="label12" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities" xlink:label="element13" />
    <label xlink:type="resource" xlink:label="label13" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities_en-US">Deferred revenue and other liabilities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element13" xlink:to="label13" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities" xlink:label="element14" />
    <label xlink:type="resource" xlink:label="label14" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities_en-US">Deferred revenue and other liabilities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element14" xlink:to="label14" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing" xlink:label="element15" />
    <label xlink:type="resource" xlink:label="label15" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing_en-US">Payments On Capital Lease Obligations And Equipment Financing</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element15" xlink:to="label15" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing" xlink:label="element16" />
    <label xlink:type="resource" xlink:label="label16" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_ttec_PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing_en-US">Payments on capital lease obligations and equipment financing</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element16" xlink:to="label16" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing" xlink:label="element17" />
    <label xlink:type="resource" xlink:label="label17" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing_en-US">Payments on capital lease obligations and equipment financing</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element17" xlink:to="label17" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing" xlink:label="element18" />
    <label xlink:type="resource" xlink:label="label18" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing_en-US">Payments on capital lease obligations and equipment financing</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element18" xlink:to="label18" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_SegmentInformationAbstract" xlink:label="element19" />
    <label xlink:type="resource" xlink:label="label19" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_SegmentInformationAbstract_en-US">SEGMENT INFORMATION [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element19" xlink:to="label19" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_SegmentInformationAbstract" xlink:label="element20" />
    <label xlink:type="resource" xlink:label="label20" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_SegmentInformationAbstract_en-US">SEGMENT INFORMATION [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element20" xlink:to="label20" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_DeconsolidationOfSubsidiaryAbstract" xlink:label="element21" />
    <label xlink:type="resource" xlink:label="label21" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_DeconsolidationOfSubsidiaryAbstract_en-US">DECONSOLIDATION OF SUBSIDIARY [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element21" xlink:to="label21" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_DeconsolidationOfSubsidiaryAbstract" xlink:label="element22" />
    <label xlink:type="resource" xlink:label="label22" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DeconsolidationOfSubsidiaryAbstract_en-US">DECONSOLIDATION OF SUBSIDIARY [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element22" xlink:to="label22" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_DeconsolidationOfSubsidiaryTextBlock" xlink:label="element23" />
    <label xlink:type="resource" xlink:label="label23" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_DeconsolidationOfSubsidiaryTextBlock_en-US">Deconsolidation of Subsidiary Text Block.</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element23" xlink:to="label23" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_DeconsolidationOfSubsidiaryTextBlock" xlink:label="element24" />
    <label xlink:type="resource" xlink:label="label24" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DeconsolidationOfSubsidiaryTextBlock_en-US">Deconsolidation Of Subsidiary [Text Block]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element24" xlink:to="label24" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_DeconsolidationOfSubsidiaryTextBlock" xlink:label="element25" />
    <label xlink:type="resource" xlink:label="label25" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_DeconsolidationOfSubsidiaryTextBlock_en-US">DECONSOLIDATION OF A SUBSIDIARY</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element25" xlink:to="label25" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare" xlink:label="element26" />
    <label xlink:type="resource" xlink:label="label26" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare_en-US">Vesting of restricted stock units issued out of treasury, share</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element26" xlink:to="label26" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare" xlink:label="element27" />
    <label xlink:type="resource" xlink:label="label27" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare_en-US">Vesting of Restricted Stock Units Issued Out Of Treasury, Share</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element27" xlink:to="label27" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare" xlink:label="element28" />
    <label xlink:type="resource" xlink:label="label28" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare_en-US">Vesting of Restricted Stock Units Issued Out Of Treasury, Share, Total</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element28" xlink:to="label28" />
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    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element31" xlink:to="label31" />
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    <label xlink:type="resource" xlink:label="label32" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AccountsReceivableAndSignificantClientsAbstract_en-US">ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS [Abstract]</label>
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    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_AccountsReceivableAndSignificantClientsAbstract" xlink:label="element33" />
    <label xlink:type="resource" xlink:label="label33" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_AccountsReceivableAndSignificantClientsAbstract_en-US">ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element33" xlink:to="label33" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_DerivativesAbstract" xlink:label="element34" />
    <label xlink:type="resource" xlink:label="label34" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DerivativesAbstract_en-US">DERIVATIVES [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element34" xlink:to="label34" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_OverviewAndSummaryOfSignificantAccountingPoliciesAbstract" xlink:label="element35" />
    <label xlink:type="resource" xlink:label="label35" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OverviewAndSummaryOfSignificantAccountingPoliciesAbstract_en-US">OVERVIEW AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element35" xlink:to="label35" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossAbstract" xlink:label="element36" />
    <label xlink:type="resource" xlink:label="label36" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AccumulatedOtherComprehensiveIncomeLossAbstract_en-US">ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element36" xlink:to="label36" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_GainOnNewgenLegalSettlementNetOfTax" xlink:label="element37" />
    <label xlink:type="resource" xlink:label="label37" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_GainOnNewgenLegalSettlementNetOfTax_en-US">Gain on Newgen legal settlement net of tax</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element37" xlink:to="label37" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_GainOnNewgenLegalSettlementNetOfTax" xlink:label="element38" />
    <label xlink:type="resource" xlink:label="label38" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_ttec_GainOnNewgenLegalSettlementNetOfTax_en-US">Gain on Newgen legal settlement, net of tax</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element38" xlink:to="label38" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_PaymentForContractAcquisitionCosts" xlink:label="element39" />
    <label xlink:type="resource" xlink:label="label39" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_PaymentForContractAcquisitionCosts_en-US">Payment for contract acquisition costs</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element39" xlink:to="label39" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_PaymentForContractAcquisitionCosts" xlink:label="element40" />
    <label xlink:type="resource" xlink:label="label40" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_ttec_PaymentForContractAcquisitionCosts_en-US">Payment for contract acquisition costs</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element40" xlink:to="label40" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_InvestmentInDeconsolidatedSubsidiary" xlink:label="element41" />
    <label xlink:type="resource" xlink:label="label41" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_InvestmentInDeconsolidatedSubsidiary_en-US">Investment in deconsolidated subsidiary</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element41" xlink:to="label41" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_InvestmentInDeconsolidatedSubsidiary" xlink:label="element42" />
    <label xlink:type="resource" xlink:label="label42" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_ttec_InvestmentInDeconsolidatedSubsidiary_en-US">Investment in deconsolidated subsidiary</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element42" xlink:to="label42" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_ProceedsFromGrantForPropertyPlantAndEquipment" xlink:label="element43" />
    <label xlink:type="resource" xlink:label="label43" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ProceedsFromGrantForPropertyPlantAndEquipment_en-US">Proceeds From Grant For Property Plant And Equipment</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element43" xlink:to="label43" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_ProceedsFromGrantForPropertyPlantAndEquipment" xlink:label="element44" />
    <label xlink:type="resource" xlink:label="label44" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ProceedsFromGrantForPropertyPlantAndEquipment_en-US">Proceeds from grant for property, plant and equipment</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element44" xlink:to="label44" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_GrantIncomeCreditedToPropertyPlantAndEquipment" xlink:label="element45" />
    <label xlink:type="resource" xlink:label="label45" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_GrantIncomeCreditedToPropertyPlantAndEquipment_en-US">Grant income credited to property plant and equipment</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element45" xlink:to="label45" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_GrantIncomeCreditedToPropertyPlantAndEquipment" xlink:label="element46" />
    <label xlink:type="resource" xlink:label="label46" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_GrantIncomeCreditedToPropertyPlantAndEquipment_en-US">Grant income credited to property, plant and equipment</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element46" xlink:to="label46" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_GoodwillAndImpairmentAbstract" xlink:label="element47" />
    <label xlink:type="resource" xlink:label="label47" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_GoodwillAndImpairmentAbstract_en-US">GOODWILL AND IMPAIRMENT [ABSTRACT]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element47" xlink:to="label47" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_GoodwillAndImpairmentAbstract" xlink:label="element48" />
    <label xlink:type="resource" xlink:label="label48" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_GoodwillAndImpairmentAbstract_en-US">GOODWILL AND IMPAIRMENT [ABSTRACT]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element48" xlink:to="label48" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_ContractAcquisitionCostsAbstract" xlink:label="element49" />
    <label xlink:type="resource" xlink:label="label49" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ContractAcquisitionCostsAbstract_en-US">CONTRACT ACQUISITION COSTS [ABSTRACT]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element49" xlink:to="label49" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_ContractAcquisitionCostsTextBlock" xlink:label="element50" />
    <label xlink:type="resource" xlink:label="label50" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ContractAcquisitionCostsTextBlock_en-US">CONTRACT ACQUISITION COSTS [TEXT BLOCK]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element50" xlink:to="label50" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_ContractAcquisitionCostsTextBlock" xlink:label="element51" />
    <label xlink:type="resource" xlink:label="label51" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ContractAcquisitionCostsTextBlock_en-US">CONTRACT ACQUISITION COSTS</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element51" xlink:to="label51" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_OtherIntangibleAssetsAbstract" xlink:label="element52" />
    <label xlink:type="resource" xlink:label="label52" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OtherIntangibleAssetsAbstract_en-US">OTHER INTANGIBLE ASSETS [ABSTRACT]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element52" xlink:to="label52" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_EmployeeCompensationPlansTextBlock" xlink:label="element53" />
    <label xlink:type="resource" xlink:label="label53" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_EmployeeCompensationPlansTextBlock_en-US">Employee Compensation Plans [Text Block]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element53" xlink:to="label53" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_EmployeeCompensationPlansTextBlock" xlink:label="element54" />
    <label xlink:type="resource" xlink:label="label54" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_EmployeeCompensationPlansTextBlock_en-US">EMPLOYEE COMPENSATION PLANS</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element54" xlink:to="label54" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_StockRepurchaseProgramAbstract" xlink:label="element55" />
    <label xlink:type="resource" xlink:label="label55" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_StockRepurchaseProgramAbstract_en-US">STOCK REPURCHASE PROGRAM [ABSTRACT]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element55" xlink:to="label55" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_OtherFinancialInformationAbstract" xlink:label="element56" />
    <label xlink:type="resource" xlink:label="label56" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OtherFinancialInformationAbstract_en-US">OTHER FINANCIAL INFORMATION [ABSTRACT]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element56" xlink:to="label56" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_OtherFinancialInformationTextBlock" xlink:label="element57" />
    <label xlink:type="resource" xlink:label="label57" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OtherFinancialInformationTextBlock_en-US">Other Financial Information [Text Block]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element57" xlink:to="label57" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_OtherFinancialInformationTextBlock" xlink:label="element58" />
    <label xlink:type="resource" xlink:label="label58" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_OtherFinancialInformationTextBlock_en-US">OTHER FINANCIAL INFORMATION</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element58" xlink:to="label58" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_LandlordIncentivesCreditedToDeferredRent" xlink:label="element59" />
    <label xlink:type="resource" xlink:label="label59" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_LandlordIncentivesCreditedToDeferredRent_en-US">Landlord Incentives Credited to Deferred Rent</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element59" xlink:to="label59" />
    <loc xlink:type="locator" xlink:href="ttec-20111231.xsd#ttec_LandlordIncentivesCreditedToDeferredRent" xlink:label="element60" />
    <label xlink:type="resource" xlink:label="label60" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_LandlordIncentivesCreditedToDeferredRent_en-US">Landlord incentives credited to deferred rent</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element60" xlink:to="label60" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AccountsReceivableNetCurrent" xlink:label="element61" />
    <label xlink:type="resource" xlink:label="label61" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AccountsReceivableNetCurrent_en-US">Accounts receivable, net</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element61" xlink:to="label61" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AccountsReceivableNetCurrent" xlink:label="element62" />
    <label xlink:type="resource" xlink:label="label62" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AccountsReceivableNetCurrent_en-US">Accounts receivable, net [Label_4]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element62" xlink:to="label62" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AccretionExpense" xlink:label="element63" />
    <label xlink:type="resource" xlink:label="label63" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AccretionExpense_en-US">Accretion expense</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element63" xlink:to="label63" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AccretionExpense" xlink:label="element64" />
    <label xlink:type="resource" xlink:label="label64" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AccretionExpense_en-US">Accretion Expense</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element64" xlink:to="label64" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" xlink:label="element65" />
    <label xlink:type="resource" xlink:label="label65" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax_en-US">Accumulated other comprehensive income (loss)</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element65" xlink:to="label65" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" xlink:label="element66" />
    <label xlink:type="resource" xlink:label="label66" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax_en-US">Accumulated other comprehensive income (loss) [Label_41]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element66" xlink:to="label66" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired" xlink:label="element67" />
    <label xlink:type="resource" xlink:label="label67" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired_en-US">Acquisitions, net of cash acquired of $14 and $2,202, respectively</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element67" xlink:to="label67" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired" xlink:label="element68" />
    <label xlink:type="resource" xlink:label="label68" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired_en-US">Acquisitions, net of cash acquired of $14 and $2,202, respectively</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element68" xlink:to="label68" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired" xlink:label="element69" />
    <label xlink:type="resource" xlink:label="label69" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired_en-US">Acquisitions, net of cash acquired of $14 and $2,202, respectively</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element69" xlink:to="label69" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherPaymentsToAcquireBusinesses" xlink:label="element70" />
    <label xlink:type="resource" xlink:label="label70" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OtherPaymentsToAcquireBusinesses_en-US">Deposit on pending acquisition</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element70" xlink:to="label70" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherPaymentsToAcquireBusinesses" xlink:label="element71" />
    <label xlink:type="resource" xlink:label="label71" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_us-gaap_OtherPaymentsToAcquireBusinesses_en-US">Deposit on pending acquisition</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element71" xlink:to="label71" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherPaymentsToAcquireBusinesses" xlink:label="element72" />
    <label xlink:type="resource" xlink:label="label72" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherPaymentsToAcquireBusinesses_en-US">Other Payments to Acquire Businesses</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element72" xlink:to="label72" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AdditionalPaidInCapital" xlink:label="element73" />
    <label xlink:type="resource" xlink:label="label73" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AdditionalPaidInCapital_en-US">Additional paid-in capital</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element73" xlink:to="label73" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AdditionalPaidInCapital" xlink:label="element74" />
    <label xlink:type="resource" xlink:label="label74" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AdditionalPaidInCapital_en-US">Additional Paid in Capital</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element74" xlink:to="label74" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AmortizationOfFinancingCosts" xlink:label="element75" />
    <label xlink:type="resource" xlink:label="label75" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AmortizationOfFinancingCosts_en-US">Amortization of debt issuance costs and other</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element75" xlink:to="label75" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AmortizationOfFinancingCosts" xlink:label="element76" />
    <label xlink:type="resource" xlink:label="label76" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AmortizationOfFinancingCosts_en-US">Amortization of debt issuance costs and other</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element76" xlink:to="label76" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AssetImpairmentCharges" xlink:label="element77" />
    <label xlink:type="resource" xlink:label="label77" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AssetImpairmentCharges_en-US">Impairment losses</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element77" xlink:to="label77" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AssetImpairmentCharges" xlink:label="element78" />
    <label xlink:type="resource" xlink:label="label78" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AssetImpairmentCharges_en-US">Impairment losses [Label_53]</label>
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    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AssetImpairmentCharges" xlink:label="element79" />
    <label xlink:type="resource" xlink:label="label79" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_AssetImpairmentCharges_en-US">Impairment losses</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element79" xlink:to="label79" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_StatementOfFinancialPositionAbstract" xlink:label="element80" />
    <label xlink:type="resource" xlink:label="label80" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_StatementOfFinancialPositionAbstract_en-US">Consolidated Balance Sheets [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element80" xlink:to="label80" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_EarningsPerShareBasic" xlink:label="element81" />
    <label xlink:type="resource" xlink:label="label81" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_EarningsPerShareBasic_en-US">Basic</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element81" xlink:to="label81" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_EarningsPerShareBasic" xlink:label="element82" />
    <label xlink:type="resource" xlink:label="label82" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_EarningsPerShareBasic_en-US">Basic [Label_70]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element82" xlink:to="label82" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CashAcquiredFromAcquisition" xlink:label="element83" />
    <label xlink:type="resource" xlink:label="label83" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_CashAcquiredFromAcquisition_en-US">Acquisitions, net of cash acquired of $14 and $2,202, respectively</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element83" xlink:to="label83" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CashAcquiredFromAcquisition" xlink:label="element84" />
    <label xlink:type="resource" xlink:label="label84" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CashAcquiredFromAcquisition_en-US">Cash Acquired from Acquisition</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element84" xlink:to="label84" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CashAndCashEquivalentsAtCarryingValue" xlink:label="element85" />
    <label xlink:type="resource" xlink:label="label85" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_CashAndCashEquivalentsAtCarryingValue_en-US">Cash and cash equivalents</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element85" xlink:to="label85" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CashAndCashEquivalentsAtCarryingValue" xlink:label="element86" />
    <label xlink:type="resource" xlink:label="label86" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CashAndCashEquivalentsAtCarryingValue_en-US">Cash and cash equivalents [Label_3]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element86" xlink:to="label86" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CashAndCashEquivalentsAtCarryingValue" xlink:label="element87" />
    <label xlink:type="resource" xlink:label="label87" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_CashAndCashEquivalentsAtCarryingValue_en-US">Cash and cash equivalents, beginning of period</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element87" xlink:to="label87" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CashAndCashEquivalentsAtCarryingValue" xlink:label="element88" />
    <label xlink:type="resource" xlink:label="label88" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_CashAndCashEquivalentsAtCarryingValue_en-US">Cash and cash equivalents, beginning of period</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element88" xlink:to="label88" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CashAndCashEquivalentsAtCarryingValue" xlink:label="element89" />
    <label xlink:type="resource" xlink:label="label89" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_CashAndCashEquivalentsAtCarryingValue_en-US">Cash and cash equivalents, end of period</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element89" xlink:to="label89" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_InterestPaid" xlink:label="element90" />
    <label xlink:type="resource" xlink:label="label90" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_InterestPaid_en-US">Cash paid for interest</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element90" xlink:to="label90" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_InterestPaid" xlink:label="element91" />
    <label xlink:type="resource" xlink:label="label91" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_InterestPaid_en-US">Cash paid for interest [Label_103]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element91" xlink:to="label91" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_InterestPaid" xlink:label="element92" />
    <label xlink:type="resource" xlink:label="label92" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_InterestPaid_en-US">Cash paid for interest</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element92" xlink:to="label92" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities" xlink:label="element93" />
    <label xlink:type="resource" xlink:label="label93" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities_en-US">Accounts payable and accrued expenses</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element93" xlink:to="label93" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities" xlink:label="element94" />
    <label xlink:type="resource" xlink:label="label94" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities_en-US">Accounts payable and accrued expenses [Label_84]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element94" xlink:to="label94" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncreaseDecreaseInAccountsReceivable" xlink:label="element95" />
    <label xlink:type="resource" xlink:label="label95" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_IncreaseDecreaseInAccountsReceivable_en-US">Accounts receivable</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element95" xlink:to="label95" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncreaseDecreaseInAccountsReceivable" xlink:label="element96" />
    <label xlink:type="resource" xlink:label="label96" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncreaseDecreaseInAccountsReceivable_en-US">Accounts receivable [Label_82]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element96" xlink:to="label96" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncreaseDecreaseInAccountsReceivable" xlink:label="element97" />
    <label xlink:type="resource" xlink:label="label97" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_us-gaap_IncreaseDecreaseInAccountsReceivable_en-US">Accounts receivable</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element97" xlink:to="label97" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets" xlink:label="element98" />
    <label xlink:type="resource" xlink:label="label98" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets_en-US">Prepaids and other assets</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element98" xlink:to="label98" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets" xlink:label="element99" />
    <label xlink:type="resource" xlink:label="label99" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets_en-US">Prepaids and other assets [Label_83]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element99" xlink:to="label99" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets" xlink:label="element100" />
    <label xlink:type="resource" xlink:label="label100" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets_en-US">Prepaids and other assets</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element100" xlink:to="label100" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncreaseDecreaseInOperatingCapitalAbstract" xlink:label="element101" />
    <label xlink:type="resource" xlink:label="label101" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_IncreaseDecreaseInOperatingCapitalAbstract_en-US">Changes in assets and liabilities, net of acquisitions:</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element101" xlink:to="label101" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncreaseDecreaseInOperatingCapitalAbstract" xlink:label="element102" />
    <label xlink:type="resource" xlink:label="label102" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncreaseDecreaseInOperatingCapitalAbstract_en-US">Changes in assets and liabilitie, net of acquisitions: [Abstract_81]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element102" xlink:to="label102" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CommitmentsAndContingenciesDisclosureTextBlock" xlink:label="element103" />
    <label xlink:type="resource" xlink:label="label103" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_CommitmentsAndContingenciesDisclosureTextBlock_en-US">COMMITMENTS AND CONTINGENCIES</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element103" xlink:to="label103" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CommitmentsAndContingenciesDisclosureTextBlock" xlink:label="element104" />
    <label xlink:type="resource" xlink:label="label104" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CommitmentsAndContingenciesDisclosureTextBlock_en-US">COMMITMENTS AND CONTINGENCIES [Label_117]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element104" xlink:to="label104" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CommonStockSharesAuthorized" xlink:label="element105" />
    <label xlink:type="resource" xlink:label="label105" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_CommonStockSharesAuthorized_en-US">Common stock, shares authorized</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element105" xlink:to="label105" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CommonStockSharesAuthorized" xlink:label="element106" />
    <label xlink:type="resource" xlink:label="label106" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CommonStockSharesAuthorized_en-US">Common stock, shares authorized</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element106" xlink:to="label106" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CommonStockSharesOutstanding" xlink:label="element107" />
    <label xlink:type="resource" xlink:label="label107" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CommonStockSharesOutstanding_en-US">Common stock, shares outstanding</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element107" xlink:to="label107" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CommonStockSharesOutstanding" xlink:label="element108" />
    <label xlink:type="resource" xlink:label="label108" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_CommonStockSharesOutstanding_en-US">Common stock ending balance, share</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element108" xlink:to="label108" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CommonStockSharesOutstanding" xlink:label="element109" />
    <label xlink:type="resource" xlink:label="label109" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_CommonStockSharesOutstanding_en-US">Common stock beginning balance, share</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element109" xlink:to="label109" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CommonStockSharesOutstanding" xlink:label="element110" />
    <label xlink:type="resource" xlink:label="label110" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_CommonStockSharesOutstanding_en-US">Common stock, shares outstanding</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element110" xlink:to="label110" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTax" xlink:label="element111" />
    <label xlink:type="resource" xlink:label="label111" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ComprehensiveIncomeNetOfTax_en-US">Comprehensive income attributable to TeleTech stockholders</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element111" xlink:to="label111" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTax" xlink:label="element112" />
    <label xlink:type="resource" xlink:label="label112" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_ComprehensiveIncomeNetOfTax_en-US">Comprehensive income attributable to TeleTech stockholders</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element112" xlink:to="label112" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ComprehensiveIncomeNoteTextBlock" xlink:label="element113" />
    <label xlink:type="resource" xlink:label="label113" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ComprehensiveIncomeNoteTextBlock_en-US">ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element113" xlink:to="label113" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ComprehensiveIncomeNoteTextBlock" xlink:label="element114" />
    <label xlink:type="resource" xlink:label="label114" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ComprehensiveIncomeNoteTextBlock_en-US">Comprehensive Income (Loss) Note [Text Block]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element114" xlink:to="label114" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CostOfServices" xlink:label="element115" />
    <label xlink:type="resource" xlink:label="label115" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_CostOfServices_en-US">Cost of services (exclusive of depreciation and amortization presented separately below)</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element115" xlink:to="label115" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CostOfServices" xlink:label="element116" />
    <label xlink:type="resource" xlink:label="label116" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CostOfServices_en-US">Cost of services (exclusive of depreciation and amortization presented separately below) [Label_49]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element116" xlink:to="label116" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesCurrent" xlink:label="element117" />
    <label xlink:type="resource" xlink:label="label117" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_LiabilitiesCurrent_en-US">Total current liabilities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element117" xlink:to="label117" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesCurrent" xlink:label="element118" />
    <label xlink:type="resource" xlink:label="label118" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LiabilitiesCurrent_en-US">Total current liabilities [Label_26]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element118" xlink:to="label118" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesCurrentAbstract" xlink:label="element119" />
    <label xlink:type="resource" xlink:label="label119" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_LiabilitiesCurrentAbstract_en-US">Current liabilities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element119" xlink:to="label119" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesCurrentAbstract" xlink:label="element120" />
    <label xlink:type="resource" xlink:label="label120" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LiabilitiesCurrentAbstract_en-US">Current liabilities [Abstract_18]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element120" xlink:to="label120" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DebtDisclosureTextBlock" xlink:label="element121" />
    <label xlink:type="resource" xlink:label="label121" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DebtDisclosureTextBlock_en-US">Debt Disclosure [Text Block]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element121" xlink:to="label121" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DebtDisclosureTextBlock" xlink:label="element122" />
    <label xlink:type="resource" xlink:label="label122" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_DebtDisclosureTextBlock_en-US">INDEBTEDNESS</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element122" xlink:to="label122" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PaymentsOfDebtIssuanceCosts" xlink:label="element123" />
    <label xlink:type="resource" xlink:label="label123" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_us-gaap_PaymentsOfDebtIssuanceCosts_en-US">Payments of debt issuance costs</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element123" xlink:to="label123" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PaymentsOfDebtIssuanceCosts" xlink:label="element124" />
    <label xlink:type="resource" xlink:label="label124" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PaymentsOfDebtIssuanceCosts_en-US">Payments Of debt issuance costs</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element124" xlink:to="label124" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DeferredIncomeTaxExpenseBenefit" xlink:label="element125" />
    <label xlink:type="resource" xlink:label="label125" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_DeferredIncomeTaxExpenseBenefit_en-US">Deferred income taxes</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element125" xlink:to="label125" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DeferredIncomeTaxExpenseBenefit" xlink:label="element126" />
    <label xlink:type="resource" xlink:label="label126" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredIncomeTaxExpenseBenefit_en-US">Deferred income taxes [Label_78]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element126" xlink:to="label126" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DeferredTaxAssetsNetCurrent" xlink:label="element127" />
    <label xlink:type="resource" xlink:label="label127" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_DeferredTaxAssetsNetCurrent_en-US">Deferred tax assets, net</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element127" xlink:to="label127" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DeferredTaxAssetsNetCurrent" xlink:label="element128" />
    <label xlink:type="resource" xlink:label="label128" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxAssetsNetCurrent_en-US">Deferred tax assets, net [Label_6]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element128" xlink:to="label128" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DeferredTaxLiabilitiesCurrent" xlink:label="element129" />
    <label xlink:type="resource" xlink:label="label129" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_DeferredTaxLiabilitiesCurrent_en-US">Deferred tax liabilities, net</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element129" xlink:to="label129" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DeferredTaxLiabilitiesCurrent" xlink:label="element130" />
    <label xlink:type="resource" xlink:label="label130" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxLiabilitiesCurrent_en-US">Deferred tax liabilities, net [Label_23]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element130" xlink:to="label130" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DeferredRevenueAbstract" xlink:label="element131" />
    <label xlink:type="resource" xlink:label="label131" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredRevenueAbstract_en-US">DEFERRED REVENUE AND COSTS [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element131" xlink:to="label131" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DeferredRevenueDisclosureTextBlock" xlink:label="element132" />
    <label xlink:type="resource" xlink:label="label132" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredRevenueDisclosureTextBlock_en-US">Deferred Revenue Disclosure [Text Block]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element132" xlink:to="label132" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DeferredRevenueDisclosureTextBlock" xlink:label="element133" />
    <label xlink:type="resource" xlink:label="label133" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_DeferredRevenueDisclosureTextBlock_en-US">DEFERRED REVENUE AND COSTS</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element133" xlink:to="label133" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DeferredTaxLiabilitiesNoncurrent" xlink:label="element134" />
    <label xlink:type="resource" xlink:label="label134" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_DeferredTaxLiabilitiesNoncurrent_en-US">Deferred tax liabilities, net</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element134" xlink:to="label134" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DeferredTaxLiabilitiesNoncurrent" xlink:label="element135" />
    <label xlink:type="resource" xlink:label="label135" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxLiabilitiesNoncurrent_en-US">Deferred tax liabilities, net [Label_30]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element135" xlink:to="label135" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DeferredRevenueCurrent" xlink:label="element136" />
    <label xlink:type="resource" xlink:label="label136" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_DeferredRevenueCurrent_en-US">Deferred revenue</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element136" xlink:to="label136" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DeferredRevenueCurrent" xlink:label="element137" />
    <label xlink:type="resource" xlink:label="label137" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredRevenueCurrent_en-US">Deferred revenue [Label_24]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element137" xlink:to="label137" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DepreciationAndAmortization" xlink:label="element138" />
    <label xlink:type="resource" xlink:label="label138" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_DepreciationAndAmortization_en-US">Depreciation and amortization</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element138" xlink:to="label138" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DepreciationAndAmortization" xlink:label="element139" />
    <label xlink:type="resource" xlink:label="label139" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DepreciationAndAmortization_en-US">Depreciation and amortization [Label_51]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element139" xlink:to="label139" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureTextBlock" xlink:label="element140" />
    <label xlink:type="resource" xlink:label="label140" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureTextBlock_en-US">DERIVATIVES</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element140" xlink:to="label140" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureTextBlock" xlink:label="element141" />
    <label xlink:type="resource" xlink:label="label141" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureTextBlock_en-US">DERIVATIVES [Label_113]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element141" xlink:to="label141" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_EarningsPerShareDiluted" xlink:label="element142" />
    <label xlink:type="resource" xlink:label="label142" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_EarningsPerShareDiluted_en-US">Diluted</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element142" xlink:to="label142" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_EarningsPerShareDiluted" xlink:label="element143" />
    <label xlink:type="resource" xlink:label="label143" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_EarningsPerShareDiluted_en-US">Diluted [Label_71]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element143" xlink:to="label143" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents" xlink:label="element144" />
    <label xlink:type="resource" xlink:label="label144" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents_en-US">Effect of exchange rate changes on cash and cash equivalents</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element144" xlink:to="label144" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents" xlink:label="element145" />
    <label xlink:type="resource" xlink:label="label145" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents_en-US">Effect of exchange rate changes on cash and cash equivalents [Label_100]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element145" xlink:to="label145" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents" xlink:label="element146" />
    <label xlink:type="resource" xlink:label="label146" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents_en-US">Effect of exchange rate changes on cash and cash equivalents</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element146" xlink:to="label146" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ShareBasedCompensation" xlink:label="element147" />
    <label xlink:type="resource" xlink:label="label147" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ShareBasedCompensation_en-US">Equity-based compensation expense</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element147" xlink:to="label147" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ShareBasedCompensation" xlink:label="element148" />
    <label xlink:type="resource" xlink:label="label148" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensation_en-US">Equity-based compensation expense [Label_80]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element148" xlink:to="label148" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_GainLossOnDispositionOfAssets" xlink:label="element149" />
    <label xlink:type="resource" xlink:label="label149" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_GainLossOnDispositionOfAssets_en-US">Loss (gain) on disposal of assets</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element149" xlink:to="label149" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_GainLossOnDispositionOfAssets" xlink:label="element150" />
    <label xlink:type="resource" xlink:label="label150" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_GainLossOnDispositionOfAssets_en-US">Loss (gain) on disposal of assets [Label_77]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element150" xlink:to="label150" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_GainLossOnDispositionOfAssets" xlink:label="element151" />
    <label xlink:type="resource" xlink:label="label151" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_us-gaap_GainLossOnDispositionOfAssets_en-US">Loss (gain) on disposal of assets</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element151" xlink:to="label151" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet" xlink:label="element152" />
    <label xlink:type="resource" xlink:label="label152" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet_en-US">(Gain) loss on foreign currency derivatives</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element152" xlink:to="label152" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet" xlink:label="element153" />
    <label xlink:type="resource" xlink:label="label153" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet_en-US">(Gain) loss on foreign currency derivatives [Label_76]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element153" xlink:to="label153" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet" xlink:label="element154" />
    <label xlink:type="resource" xlink:label="label154" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet_en-US">(Gain) loss on foreign currency derivatives</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element154" xlink:to="label154" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncomeTaxDisclosureTextBlock" xlink:label="element155" />
    <label xlink:type="resource" xlink:label="label155" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_IncomeTaxDisclosureTextBlock_en-US">INCOME TAXES</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element155" xlink:to="label155" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncomeTaxDisclosureTextBlock" xlink:label="element156" />
    <label xlink:type="resource" xlink:label="label156" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxDisclosureTextBlock_en-US">INCOME TAXES [Label_115]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element156" xlink:to="label156" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncomeTaxesReceivable" xlink:label="element157" />
    <label xlink:type="resource" xlink:label="label157" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_IncomeTaxesReceivable_en-US">Income tax receivable</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element157" xlink:to="label157" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncomeTaxesReceivable" xlink:label="element158" />
    <label xlink:type="resource" xlink:label="label158" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxesReceivable_en-US">Income tax receivable [Label_7]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element158" xlink:to="label158" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncomeTaxesReceivable" xlink:label="element159" />
    <label xlink:type="resource" xlink:label="label159" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_IncomeTaxesReceivable_en-US">Income tax receivable</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element159" xlink:to="label159" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PaymentsForProceedsFromHedgeInvestingActivities" xlink:label="element160" />
    <label xlink:type="resource" xlink:label="label160" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_PaymentsForProceedsFromHedgeInvestingActivities_en-US">Settlement of foreign currency contracts for net investment hedging</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element160" xlink:to="label160" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PaymentsForProceedsFromHedgeInvestingActivities" xlink:label="element161" />
    <label xlink:type="resource" xlink:label="label161" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_us-gaap_PaymentsForProceedsFromHedgeInvestingActivities_en-US">Settlement of foreign currency contracts for net investment hedging</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element161" xlink:to="label161" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PaymentsForProceedsFromHedgeInvestingActivities" xlink:label="element162" />
    <label xlink:type="resource" xlink:label="label162" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PaymentsForProceedsFromHedgeInvestingActivities_en-US">Payments for (Proceeds from) Hedge, Investing Activities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element162" xlink:to="label162" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_Goodwill" xlink:label="element163" />
    <label xlink:type="resource" xlink:label="label163" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_Goodwill_en-US">Goodwill</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element163" xlink:to="label163" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_Goodwill" xlink:label="element164" />
    <label xlink:type="resource" xlink:label="label164" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_Goodwill_en-US">Goodwill [Label_11]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element164" xlink:to="label164" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_InterestExpense" xlink:label="element165" />
    <label xlink:type="resource" xlink:label="label165" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_InterestExpense_en-US">Interest expense</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element165" xlink:to="label165" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_InterestExpense" xlink:label="element166" />
    <label xlink:type="resource" xlink:label="label166" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_InterestExpense_en-US">Interest expense [Label_58]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element166" xlink:to="label166" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_InterestExpense" xlink:label="element167" />
    <label xlink:type="resource" xlink:label="label167" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_us-gaap_InterestExpense_en-US">Interest expense</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element167" xlink:to="label167" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_Liabilities" xlink:label="element168" />
    <label xlink:type="resource" xlink:label="label168" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_Liabilities_en-US">Total liabilities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element168" xlink:to="label168" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_Liabilities" xlink:label="element169" />
    <label xlink:type="resource" xlink:label="label169" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_Liabilities_en-US">Total liabilities [Label_34]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element169" xlink:to="label169" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_Liabilities" xlink:label="element170" />
    <label xlink:type="resource" xlink:label="label170" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_Liabilities_en-US">Total liabilities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element170" xlink:to="label170" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquity" xlink:label="element171" />
    <label xlink:type="resource" xlink:label="label171" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_LiabilitiesAndStockholdersEquity_en-US">Total liabilities and stockholders' equity</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element171" xlink:to="label171" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquity" xlink:label="element172" />
    <label xlink:type="resource" xlink:label="label172" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LiabilitiesAndStockholdersEquity_en-US">Total liabilities and equity [Label_46]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element172" xlink:to="label172" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquity" xlink:label="element173" />
    <label xlink:type="resource" xlink:label="label173" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_LiabilitiesAndStockholdersEquity_en-US">Total liabilities and stockholders' equity</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element173" xlink:to="label173" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquityAbstract" xlink:label="element174" />
    <label xlink:type="resource" xlink:label="label174" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_LiabilitiesAndStockholdersEquityAbstract_en-US">LIABILITIES AND STOCKHOLDERS' EQUITY</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element174" xlink:to="label174" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquityAbstract" xlink:label="element175" />
    <label xlink:type="resource" xlink:label="label175" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LiabilitiesAndStockholdersEquityAbstract_en-US">LIABILITIES AND EQUITY [Abstract_17]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element175" xlink:to="label175" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LongTermLineOfCredit" xlink:label="element176" />
    <label xlink:type="resource" xlink:label="label176" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_LongTermLineOfCredit_en-US">Line of credit</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element176" xlink:to="label176" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LongTermLineOfCredit" xlink:label="element177" />
    <label xlink:type="resource" xlink:label="label177" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LongTermLineOfCredit_en-US">Line of credit [Label_28]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element177" xlink:to="label177" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_MinorityInterest" xlink:label="element178" />
    <label xlink:type="resource" xlink:label="label178" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_MinorityInterest_en-US">Noncontrolling interest</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element178" xlink:to="label178" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_MinorityInterest" xlink:label="element179" />
    <label xlink:type="resource" xlink:label="label179" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_MinorityInterest_en-US">Noncontrolling interest [Label_44]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element179" xlink:to="label179" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_MinorityInterest" xlink:label="element180" />
    <label xlink:type="resource" xlink:label="label180" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_MinorityInterest_en-US">Noncontrolling interest</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element180" xlink:to="label180" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders" xlink:label="element181" />
    <label xlink:type="resource" xlink:label="label181" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders_en-US">Dividends distributed to noncontrolling interest</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element181" xlink:to="label181" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders" xlink:label="element182" />
    <label xlink:type="resource" xlink:label="label182" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders_en-US">Noncontrolling Interest, Decrease from Distributions to Noncontrolling Interest Holders</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element182" xlink:to="label182" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivities" xlink:label="element183" />
    <label xlink:type="resource" xlink:label="label183" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_NetCashProvidedByUsedInFinancingActivities_en-US">Net cash provided by (used in) financing activities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element183" xlink:to="label183" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivities" xlink:label="element184" />
    <label xlink:type="resource" xlink:label="label184" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NetCashProvidedByUsedInFinancingActivities_en-US">Net cash provided by (used in) financing activities [Label_99]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element184" xlink:to="label184" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivities" xlink:label="element185" />
    <label xlink:type="resource" xlink:label="label185" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_NetCashProvidedByUsedInFinancingActivities_en-US">Net cash provided by (used in) financing activities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element185" xlink:to="label185" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract" xlink:label="element186" />
    <label xlink:type="resource" xlink:label="label186" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_en-US">Cash flows from financing activities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element186" xlink:to="label186" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract" xlink:label="element187" />
    <label xlink:type="resource" xlink:label="label187" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_en-US">Cash flows from financing activities [Abstract_91]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element187" xlink:to="label187" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivities" xlink:label="element188" />
    <label xlink:type="resource" xlink:label="label188" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_NetCashProvidedByUsedInInvestingActivities_en-US">Net cash used in investing activities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element188" xlink:to="label188" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivities" xlink:label="element189" />
    <label xlink:type="resource" xlink:label="label189" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NetCashProvidedByUsedInInvestingActivities_en-US">Net cash used in investing activities [Label_90]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element189" xlink:to="label189" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivities" xlink:label="element190" />
    <label xlink:type="resource" xlink:label="label190" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_NetCashProvidedByUsedInInvestingActivities_en-US">Net cash used in investing activities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element190" xlink:to="label190" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract" xlink:label="element191" />
    <label xlink:type="resource" xlink:label="label191" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_en-US">Cash flows from investing activities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element191" xlink:to="label191" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract" xlink:label="element192" />
    <label xlink:type="resource" xlink:label="label192" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_en-US">Cash flows from investing activities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element192" xlink:to="label192" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetCashProvidedByUsedInOperatingActivities" xlink:label="element193" />
    <label xlink:type="resource" xlink:label="label193" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_NetCashProvidedByUsedInOperatingActivities_en-US">Net cash provided by operating activities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element193" xlink:to="label193" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetCashProvidedByUsedInOperatingActivities" xlink:label="element194" />
    <label xlink:type="resource" xlink:label="label194" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NetCashProvidedByUsedInOperatingActivities_en-US">Net cash provided by operating activities [Label_86]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element194" xlink:to="label194" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetCashProvidedByUsedInOperatingActivities" xlink:label="element195" />
    <label xlink:type="resource" xlink:label="label195" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_NetCashProvidedByUsedInOperatingActivities_en-US">Net cash provided by operating activities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element195" xlink:to="label195" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="element196" />
    <label xlink:type="resource" xlink:label="label196" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract_en-US">Cash flows from operating activities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element196" xlink:to="label196" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="element197" />
    <label xlink:type="resource" xlink:label="label197" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract_en-US">Cash flows from operating activities [Abstract_72]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element197" xlink:to="label197" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetIncomeLoss" xlink:label="element198" />
    <label xlink:type="resource" xlink:label="label198" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_NetIncomeLoss_en-US">Net income attributable to TeleTech stockholders</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element198" xlink:to="label198" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetIncomeLoss" xlink:label="element199" />
    <label xlink:type="resource" xlink:label="label199" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NetIncomeLoss_en-US">Net income attributable to TeleTech stockholders [Label_65]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element199" xlink:to="label199" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetIncomeLoss" xlink:label="element200" />
    <label xlink:type="resource" xlink:label="label200" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_NetIncomeLoss_en-US">Net income attributable to TeleTech stockholders</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element200" xlink:to="label200" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease" xlink:label="element201" />
    <label xlink:type="resource" xlink:label="label201" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease_en-US">Increase in cash and cash equivalents</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element201" xlink:to="label201" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease" xlink:label="element202" />
    <label xlink:type="resource" xlink:label="label202" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease_en-US">Increase in cash and cash equivalents</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element202" xlink:to="label202" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease" xlink:label="element203" />
    <label xlink:type="resource" xlink:label="label203" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease_en-US">Increase in cash and cash equivalents</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element203" xlink:to="label203" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NonoperatingIncomeExpense" xlink:label="element204" />
    <label xlink:type="resource" xlink:label="label204" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_NonoperatingIncomeExpense_en-US">Total other income (expense)</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element204" xlink:to="label204" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NonoperatingIncomeExpense" xlink:label="element205" />
    <label xlink:type="resource" xlink:label="label205" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NonoperatingIncomeExpense_en-US">Total other income (expense) [Label_60]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element205" xlink:to="label205" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NonoperatingIncomeExpense" xlink:label="element206" />
    <label xlink:type="resource" xlink:label="label206" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_NonoperatingIncomeExpense_en-US">Total other income (expense)</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element206" xlink:to="label206" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NonoperatingIncomeExpenseAbstract" xlink:label="element207" />
    <label xlink:type="resource" xlink:label="label207" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_NonoperatingIncomeExpenseAbstract_en-US">Other income (expense)</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element207" xlink:to="label207" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NonoperatingIncomeExpenseAbstract" xlink:label="element208" />
    <label xlink:type="resource" xlink:label="label208" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NonoperatingIncomeExpenseAbstract_en-US">Other income (expense) [Abstract_56]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element208" xlink:to="label208" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AssetsNoncurrent" xlink:label="element209" />
    <label xlink:type="resource" xlink:label="label209" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AssetsNoncurrent_en-US">Total long-term assets</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element209" xlink:to="label209" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AssetsNoncurrent" xlink:label="element210" />
    <label xlink:type="resource" xlink:label="label210" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AssetsNoncurrent_en-US">Total long-term assets [Label_15]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element210" xlink:to="label210" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AssetsNoncurrent" xlink:label="element211" />
    <label xlink:type="resource" xlink:label="label211" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_AssetsNoncurrent_en-US">Total long-term assets</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element211" xlink:to="label211" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AssetsNoncurrentAbstract" xlink:label="element212" />
    <label xlink:type="resource" xlink:label="label212" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AssetsNoncurrentAbstract_en-US">Long-term assets</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element212" xlink:to="label212" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AssetsNoncurrentAbstract" xlink:label="element213" />
    <label xlink:type="resource" xlink:label="label213" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AssetsNoncurrentAbstract_en-US">Long-term assets [Abstract_9]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element213" xlink:to="label213" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesNoncurrent" xlink:label="element214" />
    <label xlink:type="resource" xlink:label="label214" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_LiabilitiesNoncurrent_en-US">Total long-term liabilities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element214" xlink:to="label214" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesNoncurrent" xlink:label="element215" />
    <label xlink:type="resource" xlink:label="label215" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LiabilitiesNoncurrent_en-US">Total long-term liabilities [Label_33]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element215" xlink:to="label215" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesNoncurrent" xlink:label="element216" />
    <label xlink:type="resource" xlink:label="label216" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_LiabilitiesNoncurrent_en-US">Total long-term liabilities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element216" xlink:to="label216" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesNoncurrentAbstract" xlink:label="element217" />
    <label xlink:type="resource" xlink:label="label217" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_LiabilitiesNoncurrentAbstract_en-US">Long-term liabilities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element217" xlink:to="label217" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LiabilitiesNoncurrentAbstract" xlink:label="element218" />
    <label xlink:type="resource" xlink:label="label218" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LiabilitiesNoncurrentAbstract_en-US">Long-term liabilities [Abstract_27]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element218" xlink:to="label218" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OperatingIncomeLoss" xlink:label="element219" />
    <label xlink:type="resource" xlink:label="label219" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_OperatingIncomeLoss_en-US">Income from operations</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element219" xlink:to="label219" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OperatingIncomeLoss" xlink:label="element220" />
    <label xlink:type="resource" xlink:label="label220" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OperatingIncomeLoss_en-US">Income from operations [Label_55]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element220" xlink:to="label220" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPeriodIncreaseDecrease" xlink:label="element221" />
    <label xlink:type="resource" xlink:label="label221" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPeriodIncreaseDecrease_en-US">Other</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element221" xlink:to="label221" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPeriodIncreaseDecrease" xlink:label="element222" />
    <label xlink:type="resource" xlink:label="label222" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPeriodIncreaseDecrease_en-US">Other Comprehensive Income (Loss), Pension and Other Postretirement Benefit Plans, Adjustment, Net of Tax</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element222" xlink:to="label222" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease" xlink:label="element223" />
    <label xlink:type="resource" xlink:label="label223" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease_en-US">Derivatives valuation, net of tax</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element223" xlink:to="label223" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease" xlink:label="element224" />
    <label xlink:type="resource" xlink:label="label224" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease_en-US">Derivatives valuation, net of tax</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element224" xlink:to="label224" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease" xlink:label="element225" />
    <label xlink:type="resource" xlink:label="label225" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease_en-US">Derivatives valuation, net of tax</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element225" xlink:to="label225" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease" xlink:label="element226" />
    <label xlink:type="resource" xlink:label="label226" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease_en-US">Foreign currency translation adjustments</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element226" xlink:to="label226" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease" xlink:label="element227" />
    <label xlink:type="resource" xlink:label="label227" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease_en-US">Foreign currency translation adjustments</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element227" xlink:to="label227" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease" xlink:label="element228" />
    <label xlink:type="resource" xlink:label="label228" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease_en-US">Foreign currency translation adjustments</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element228" xlink:to="label228" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossNetOfTaxPeriodIncreaseDecrease" xlink:label="element229" />
    <label xlink:type="resource" xlink:label="label229" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPeriodIncreaseDecrease_en-US">Other</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element229" xlink:to="label229" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossNetOfTaxPeriodIncreaseDecrease" xlink:label="element230" />
    <label xlink:type="resource" xlink:label="label230" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPeriodIncreaseDecrease_en-US">Other</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element230" xlink:to="label230" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherNonoperatingIncomeExpense" xlink:label="element231" />
    <label xlink:type="resource" xlink:label="label231" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OtherNonoperatingIncomeExpense_en-US">Other income (expense), net</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element231" xlink:to="label231" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherNonoperatingIncomeExpense" xlink:label="element232" />
    <label xlink:type="resource" xlink:label="label232" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherNonoperatingIncomeExpense_en-US">Other income (expense), net [Label_59]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element232" xlink:to="label232" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherNonoperatingIncomeExpense" xlink:label="element233" />
    <label xlink:type="resource" xlink:label="label233" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_OtherNonoperatingIncomeExpense_en-US">Other income (expense), net</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element233" xlink:to="label233" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PaymentsOfDividendsMinorityInterest" xlink:label="element234" />
    <label xlink:type="resource" xlink:label="label234" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_PaymentsOfDividendsMinorityInterest_en-US">Dividends distributed to noncontrolling interest</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element234" xlink:to="label234" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PaymentsOfDividendsMinorityInterest" xlink:label="element235" />
    <label xlink:type="resource" xlink:label="label235" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PaymentsOfDividendsMinorityInterest_en-US">Dividends distributed to noncontrolling interest [Label_95]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element235" xlink:to="label235" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PaymentsOfDividendsMinorityInterest" xlink:label="element236" />
    <label xlink:type="resource" xlink:label="label236" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_us-gaap_PaymentsOfDividendsMinorityInterest_en-US">Dividends distributed to noncontrolling interest</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element236" xlink:to="label236" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PreferredStockSharesAuthorized" xlink:label="element237" />
    <label xlink:type="resource" xlink:label="label237" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_PreferredStockSharesAuthorized_en-US">Preferred stock, shares authorized</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element237" xlink:to="label237" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PreferredStockSharesAuthorized" xlink:label="element238" />
    <label xlink:type="resource" xlink:label="label238" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PreferredStockSharesAuthorized_en-US">Preferred stock, shares authorized</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element238" xlink:to="label238" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PreferredStockSharesOutstanding" xlink:label="element239" />
    <label xlink:type="resource" xlink:label="label239" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_PreferredStockSharesOutstanding_en-US">Preferred stock ending balance, share</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element239" xlink:to="label239" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PreferredStockSharesOutstanding" xlink:label="element240" />
    <label xlink:type="resource" xlink:label="label240" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_PreferredStockSharesOutstanding_en-US">Preferred stock beginning balance, share</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element240" xlink:to="label240" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PreferredStockSharesOutstanding" xlink:label="element241" />
    <label xlink:type="resource" xlink:label="label241" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_PreferredStockSharesOutstanding_en-US">Preferred stock, shares outstanding</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element241" xlink:to="label241" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PreferredStockSharesOutstanding" xlink:label="element242" />
    <label xlink:type="resource" xlink:label="label242" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PreferredStockSharesOutstanding_en-US">Preferred Stock, Shares Outstanding</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element242" xlink:to="label242" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PreferredStockParOrStatedValuePerShare" xlink:label="element243" />
    <label xlink:type="resource" xlink:label="label243" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_PreferredStockParOrStatedValuePerShare_en-US">Preferred stock, par value</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element243" xlink:to="label243" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PreferredStockParOrStatedValuePerShare" xlink:label="element244" />
    <label xlink:type="resource" xlink:label="label244" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PreferredStockParOrStatedValuePerShare_en-US">Preferred stock, par value</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element244" xlink:to="label244" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ProceedsFromLongTermLinesOfCredit" xlink:label="element245" />
    <label xlink:type="resource" xlink:label="label245" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ProceedsFromLongTermLinesOfCredit_en-US">Proceeds from line of credit</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element245" xlink:to="label245" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ProceedsFromLongTermLinesOfCredit" xlink:label="element246" />
    <label xlink:type="resource" xlink:label="label246" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ProceedsFromLongTermLinesOfCredit_en-US">Proceeds from line of credit [Label_92]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element246" xlink:to="label246" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ProceedsFromSaleOfPropertyPlantAndEquipment" xlink:label="element247" />
    <label xlink:type="resource" xlink:label="label247" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ProceedsFromSaleOfPropertyPlantAndEquipment_en-US">Proceeds from sale of property, plant, and equipment</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element247" xlink:to="label247" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ProceedsFromSaleOfPropertyPlantAndEquipment" xlink:label="element248" />
    <label xlink:type="resource" xlink:label="label248" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ProceedsFromSaleOfPropertyPlantAndEquipment_en-US">Proceeds from Sale of Property, Plant, and Equipment</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element248" xlink:to="label248" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ProceedsFromStockOptionsExercised" xlink:label="element249" />
    <label xlink:type="resource" xlink:label="label249" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ProceedsFromStockOptionsExercised_en-US">Proceeds from exercise of stock options</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element249" xlink:to="label249" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ProceedsFromStockOptionsExercised" xlink:label="element250" />
    <label xlink:type="resource" xlink:label="label250" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ProceedsFromStockOptionsExercised_en-US">Proceeds from exercise of stock options [Label_96]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element250" xlink:to="label250" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PropertyPlantAndEquipmentNet" xlink:label="element251" />
    <label xlink:type="resource" xlink:label="label251" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_PropertyPlantAndEquipmentNet_en-US">Property, plant and equipment, net</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element251" xlink:to="label251" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PropertyPlantAndEquipmentNet" xlink:label="element252" />
    <label xlink:type="resource" xlink:label="label252" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PropertyPlantAndEquipmentNet_en-US">Property, plant and equipment, net [Label_10]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element252" xlink:to="label252" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PropertyPlantAndEquipmentAbstract" xlink:label="element253" />
    <label xlink:type="resource" xlink:label="label253" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PropertyPlantAndEquipmentAbstract_en-US">PROPERTY PLANT AND EQUIPMENT [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element253" xlink:to="label253" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ProvisionForDoubtfulAccounts" xlink:label="element254" />
    <label xlink:type="resource" xlink:label="label254" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ProvisionForDoubtfulAccounts_en-US">Provision for doubtful accounts</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element254" xlink:to="label254" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ProvisionForDoubtfulAccounts" xlink:label="element255" />
    <label xlink:type="resource" xlink:label="label255" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ProvisionForDoubtfulAccounts_en-US">Provision for doubtful accounts [Label_75]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element255" xlink:to="label255" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PaymentsToAcquirePropertyPlantAndEquipment" xlink:label="element256" />
    <label xlink:type="resource" xlink:label="label256" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment_en-US">Purchases of property, plant and equipment</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element256" xlink:to="label256" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PaymentsToAcquirePropertyPlantAndEquipment" xlink:label="element257" />
    <label xlink:type="resource" xlink:label="label257" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment_en-US">Purchases of property, plant and equipment [Label_88]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element257" xlink:to="label257" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PaymentsToAcquirePropertyPlantAndEquipment" xlink:label="element258" />
    <label xlink:type="resource" xlink:label="label258" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment_en-US">Purchases of property, plant and equipment</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element258" xlink:to="label258" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LoansNotesTradeAndOtherReceivablesDisclosureTextBlock" xlink:label="element259" />
    <label xlink:type="resource" xlink:label="label259" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LoansNotesTradeAndOtherReceivablesDisclosureTextBlock_en-US">ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS [Text Block]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element259" xlink:to="label259" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LoansNotesTradeAndOtherReceivablesDisclosureTextBlock" xlink:label="element260" />
    <label xlink:type="resource" xlink:label="label260" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_LoansNotesTradeAndOtherReceivablesDisclosureTextBlock_en-US">ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS</label>
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    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_RelatedPartyTransactionsDisclosureTextBlock" xlink:label="element261" />
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    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element261" xlink:to="label261" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_RelatedPartyTransactionsDisclosureTextBlock" xlink:label="element262" />
    <label xlink:type="resource" xlink:label="label262" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_RelatedPartyTransactionsDisclosureTextBlock_en-US">RELATED PARTY TRANSACTIONS</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element262" xlink:to="label262" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_RepaymentsOfLongTermLinesOfCredit" xlink:label="element263" />
    <label xlink:type="resource" xlink:label="label263" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_RepaymentsOfLongTermLinesOfCredit_en-US">Payments on line of credit</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element263" xlink:to="label263" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_RepaymentsOfLongTermLinesOfCredit" xlink:label="element264" />
    <label xlink:type="resource" xlink:label="label264" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RepaymentsOfLongTermLinesOfCredit_en-US">Payments on line of credit [Label_93]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element264" xlink:to="label264" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_RepaymentsOfLongTermLinesOfCredit" xlink:label="element265" />
    <label xlink:type="resource" xlink:label="label265" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_us-gaap_RepaymentsOfLongTermLinesOfCredit_en-US">Payments on line of credit</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element265" xlink:to="label265" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PaymentsForRepurchaseOfCommonStock" xlink:label="element266" />
    <label xlink:type="resource" xlink:label="label266" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_PaymentsForRepurchaseOfCommonStock_en-US">Purchase of treasury stock</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element266" xlink:to="label266" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PaymentsForRepurchaseOfCommonStock" xlink:label="element267" />
    <label xlink:type="resource" xlink:label="label267" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PaymentsForRepurchaseOfCommonStock_en-US">Purchase of treasury stock [Label_98]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element267" xlink:to="label267" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PaymentsForRepurchaseOfCommonStock" xlink:label="element268" />
    <label xlink:type="resource" xlink:label="label268" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_us-gaap_PaymentsForRepurchaseOfCommonStock_en-US">Purchase of treasury stock</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element268" xlink:to="label268" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_RestructuringCharges" xlink:label="element269" />
    <label xlink:type="resource" xlink:label="label269" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_RestructuringCharges_en-US">Restructuring charges, net</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element269" xlink:to="label269" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_RestructuringCharges" xlink:label="element270" />
    <label xlink:type="resource" xlink:label="label270" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RestructuringCharges_en-US">Restructuring charges, net [Label_52]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element270" xlink:to="label270" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_RestructuringAndRelatedActivitiesDisclosureTextBlock" xlink:label="element271" />
    <label xlink:type="resource" xlink:label="label271" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_RestructuringAndRelatedActivitiesDisclosureTextBlock_en-US">RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element271" xlink:to="label271" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_RestructuringAndRelatedActivitiesDisclosureTextBlock" xlink:label="element272" />
    <label xlink:type="resource" xlink:label="label272" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RestructuringAndRelatedActivitiesDisclosureTextBlock_en-US">RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES [Label_116]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element272" xlink:to="label272" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract" xlink:label="element273" />
    <label xlink:type="resource" xlink:label="label273" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_en-US">RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element273" xlink:to="label273" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract" xlink:label="element274" />
    <label xlink:type="resource" xlink:label="label274" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_en-US">RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element274" xlink:to="label274" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_RetainedEarningsAccumulatedDeficit" xlink:label="element275" />
    <label xlink:type="resource" xlink:label="label275" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_RetainedEarningsAccumulatedDeficit_en-US">Retained earnings</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element275" xlink:to="label275" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_RetainedEarningsAccumulatedDeficit" xlink:label="element276" />
    <label xlink:type="resource" xlink:label="label276" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RetainedEarningsAccumulatedDeficit_en-US">Retained earnings [Label_42]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element276" xlink:to="label276" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_RetainedEarningsAccumulatedDeficit" xlink:label="element277" />
    <label xlink:type="resource" xlink:label="label277" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_RetainedEarningsAccumulatedDeficit_en-US">Retained earnings</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element277" xlink:to="label277" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_SalesRevenueServicesNet" xlink:label="element278" />
    <label xlink:type="resource" xlink:label="label278" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_SalesRevenueServicesNet_en-US">Revenue</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element278" xlink:to="label278" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_SalesRevenueServicesNet" xlink:label="element279" />
    <label xlink:type="resource" xlink:label="label279" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SalesRevenueServicesNet_en-US">Revenue [Label_47]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element279" xlink:to="label279" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_SegmentReportingDisclosureTextBlock" xlink:label="element280" />
    <label xlink:type="resource" xlink:label="label280" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_SegmentReportingDisclosureTextBlock_en-US">SEGMENT INFORMATION</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element280" xlink:to="label280" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_SegmentReportingDisclosureTextBlock" xlink:label="element281" />
    <label xlink:type="resource" xlink:label="label281" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SegmentReportingDisclosureTextBlock_en-US">SEGMENT INFORMATION [Label_110]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element281" xlink:to="label281" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_SellingGeneralAndAdministrativeExpense" xlink:label="element282" />
    <label xlink:type="resource" xlink:label="label282" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_SellingGeneralAndAdministrativeExpense_en-US">Selling, general and administrative</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element282" xlink:to="label282" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_SellingGeneralAndAdministrativeExpense" xlink:label="element283" />
    <label xlink:type="resource" xlink:label="label283" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SellingGeneralAndAdministrativeExpense_en-US">Selling, general and administrative [Label_50]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element283" xlink:to="label283" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_StatementOfCashFlowsAbstract" xlink:label="element284" />
    <label xlink:type="resource" xlink:label="label284" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_StatementOfCashFlowsAbstract_en-US">Consolidated Statements of Cash Flows [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element284" xlink:to="label284" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract" xlink:label="element285" />
    <label xlink:type="resource" xlink:label="label285" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_en-US">Consolidated Statements of Operations and Comprehensive Income [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element285" xlink:to="label285" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_StatementOfStockholdersEquityAbstract" xlink:label="element286" />
    <label xlink:type="resource" xlink:label="label286" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_StatementOfStockholdersEquityAbstract_en-US">Consolidated statement of stockholders' equity [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element286" xlink:to="label286" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_SupplementalCashFlowInformationAbstract" xlink:label="element287" />
    <label xlink:type="resource" xlink:label="label287" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_SupplementalCashFlowInformationAbstract_en-US">Supplemental disclosures</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element287" xlink:to="label287" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_SupplementalCashFlowInformationAbstract" xlink:label="element288" />
    <label xlink:type="resource" xlink:label="label288" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SupplementalCashFlowInformationAbstract_en-US">Supplemental disclosures [Abstract_102]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element288" xlink:to="label288" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities" xlink:label="element289" />
    <label xlink:type="resource" xlink:label="label289" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities_en-US">Excess tax benefit from equity-based awards</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element289" xlink:to="label289" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities" xlink:label="element290" />
    <label xlink:type="resource" xlink:label="label290" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities_en-US">Excess tax benefit from equity-based awards [Label_97]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element290" xlink:to="label290" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncomeTaxesPaid" xlink:label="element291" />
    <label xlink:type="resource" xlink:label="label291" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_IncomeTaxesPaid_en-US">Cash paid for income taxes</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element291" xlink:to="label291" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncomeTaxesPaid" xlink:label="element292" />
    <label xlink:type="resource" xlink:label="label292" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxesPaid_en-US">Cash paid for income taxes [Label_104]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element292" xlink:to="label292" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncomeTaxesPaid" xlink:label="element293" />
    <label xlink:type="resource" xlink:label="label293" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_IncomeTaxesPaid_en-US">Cash paid for income taxes</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element293" xlink:to="label293" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AssetsCurrent" xlink:label="element294" />
    <label xlink:type="resource" xlink:label="label294" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_AssetsCurrent_en-US">Total current assets</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element294" xlink:to="label294" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AssetsCurrent" xlink:label="element295" />
    <label xlink:type="resource" xlink:label="label295" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AssetsCurrent_en-US">Total current assets [Label_8]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element295" xlink:to="label295" />
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    <label xlink:type="resource" xlink:label="label296" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AssetsCurrentAbstract_en-US">Current assets</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element296" xlink:to="label296" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AssetsCurrentAbstract" xlink:label="element297" />
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    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element297" xlink:to="label297" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_TreasuryStockMember" xlink:label="element298" />
    <label xlink:type="resource" xlink:label="label298" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_TreasuryStockMember_en-US">Equity of the Company Treasury Stock [Member]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element298" xlink:to="label298" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" xlink:label="element299" />
    <label xlink:type="resource" xlink:label="label299" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding_en-US">Diluted</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element299" xlink:to="label299" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" xlink:label="element300" />
    <label xlink:type="resource" xlink:label="label300" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding_en-US">Diluted [Label_68]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element300" xlink:to="label300" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" xlink:label="element301" />
    <label xlink:type="resource" xlink:label="label301" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_WeightedAverageNumberOfSharesOutstandingBasic_en-US">Basic</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element301" xlink:to="label301" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" xlink:label="element302" />
    <label xlink:type="resource" xlink:label="label302" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_WeightedAverageNumberOfSharesOutstandingBasic_en-US">Basic [Label_67]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element302" xlink:to="label302" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CommonStockMember" xlink:label="element303" />
    <label xlink:type="resource" xlink:label="label303" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CommonStockMember_en-US">Equity of the Company Common Stock [Member]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element303" xlink:to="label303" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PropertyPlantAndEquipmentDisclosureTextBlock" xlink:label="element304" />
    <label xlink:type="resource" xlink:label="label304" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PropertyPlantAndEquipmentDisclosureTextBlock_en-US">PROPERTY, PLANT AND EQUIPMENT</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element304" xlink:to="label304" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PropertyPlantAndEquipmentDisclosureTextBlock" xlink:label="element305" />
    <label xlink:type="resource" xlink:label="label305" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_PropertyPlantAndEquipmentDisclosureTextBlock_en-US">PROPERTY, PLANT AND EQUIPMENT</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element305" xlink:to="label305" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PreferredStockMember" xlink:label="element306" />
    <label xlink:type="resource" xlink:label="label306" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PreferredStockMember_en-US">Equity of the Company Preferred Stock [Member]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element306" xlink:to="label306" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_Assets" xlink:label="element307" />
    <label xlink:type="resource" xlink:label="label307" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_Assets_en-US">Total assets</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element307" xlink:to="label307" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_Assets" xlink:label="element308" />
    <label xlink:type="resource" xlink:label="label308" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_Assets_en-US">Total assets [Label_16]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element308" xlink:to="label308" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_Assets" xlink:label="element309" />
    <label xlink:type="resource" xlink:label="label309" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_Assets_en-US">Total assets</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element309" xlink:to="label309" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IntangibleAssetsDisclosureTextBlock" xlink:label="element310" />
    <label xlink:type="resource" xlink:label="label310" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IntangibleAssetsDisclosureTextBlock_en-US">Intangible Assets Disclosure [Text Block]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element310" xlink:to="label310" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IntangibleAssetsDisclosureTextBlock" xlink:label="element311" />
    <label xlink:type="resource" xlink:label="label311" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_IntangibleAssetsDisclosureTextBlock_en-US">OTHER INTANGIBLE ASSETS</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element311" xlink:to="label311" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_InvestmentIncomeInterest" xlink:label="element312" />
    <label xlink:type="resource" xlink:label="label312" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_InvestmentIncomeInterest_en-US">Interest income</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element312" xlink:to="label312" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_InvestmentIncomeInterest" xlink:label="element313" />
    <label xlink:type="resource" xlink:label="label313" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_InvestmentIncomeInterest_en-US">Interest income [Label_57]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element313" xlink:to="label313" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherLiabilitiesCurrent" xlink:label="element314" />
    <label xlink:type="resource" xlink:label="label314" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OtherLiabilitiesCurrent_en-US">Other current liabilities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element314" xlink:to="label314" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherLiabilitiesCurrent" xlink:label="element315" />
    <label xlink:type="resource" xlink:label="label315" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherLiabilitiesCurrent_en-US">Other current liabilities [Label_25]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element315" xlink:to="label315" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherLiabilitiesCurrent" xlink:label="element316" />
    <label xlink:type="resource" xlink:label="label316" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_OtherLiabilitiesCurrent_en-US">Other current liabilities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element316" xlink:to="label316" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherLiabilitiesNoncurrent" xlink:label="element317" />
    <label xlink:type="resource" xlink:label="label317" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OtherLiabilitiesNoncurrent_en-US">Other long-term liabilities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element317" xlink:to="label317" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherLiabilitiesNoncurrent" xlink:label="element318" />
    <label xlink:type="resource" xlink:label="label318" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherLiabilitiesNoncurrent_en-US">Other long-term liabilities [Label_32]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element318" xlink:to="label318" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherLiabilitiesNoncurrent" xlink:label="element319" />
    <label xlink:type="resource" xlink:label="label319" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_OtherLiabilitiesNoncurrent_en-US">Other long-term liabilities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element319" xlink:to="label319" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DeferredTaxAssetsNetNoncurrent" xlink:label="element320" />
    <label xlink:type="resource" xlink:label="label320" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_DeferredTaxAssetsNetNoncurrent_en-US">Deferred tax assets, net</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element320" xlink:to="label320" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DeferredTaxAssetsNetNoncurrent" xlink:label="element321" />
    <label xlink:type="resource" xlink:label="label321" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxAssetsNetNoncurrent_en-US">Deferred tax assets, net [Label_13]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element321" xlink:to="label321" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_StatementTable" xlink:label="element322" />
    <label xlink:type="resource" xlink:label="label322" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_StatementTable_en-US">Statement [Table]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element322" xlink:to="label322" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AssetsAbstract" xlink:label="element323" />
    <label xlink:type="resource" xlink:label="label323" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AssetsAbstract_en-US">ASSETS</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element323" xlink:to="label323" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AssetsAbstract" xlink:label="element324" />
    <label xlink:type="resource" xlink:label="label324" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AssetsAbstract_en-US">ASSETS [Abstract_1]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element324" xlink:to="label324" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_StatementLineItems" xlink:label="element325" />
    <label xlink:type="resource" xlink:label="label325" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_StatementLineItems_en-US">Statement [Line Items]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element325" xlink:to="label325" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_FairValueDisclosuresTextBlock" xlink:label="element326" />
    <label xlink:type="resource" xlink:label="label326" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_FairValueDisclosuresTextBlock_en-US">FAIR VALUE</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element326" xlink:to="label326" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_FairValueDisclosuresTextBlock" xlink:label="element327" />
    <label xlink:type="resource" xlink:label="label327" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FairValueDisclosuresTextBlock_en-US">Fair Value Disclosures [Text Block]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element327" xlink:to="label327" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_QuarterlyFinancialInformationTextBlock" xlink:label="element328" />
    <label xlink:type="resource" xlink:label="label328" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_QuarterlyFinancialInformationTextBlock_en-US">Quarterly Financial Information [Text Block]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element328" xlink:to="label328" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_QuarterlyFinancialInformationTextBlock" xlink:label="element329" />
    <label xlink:type="resource" xlink:label="label329" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_QuarterlyFinancialInformationTextBlock_en-US">QUARTERLY FINANCIAL DATA (UNAUDITED)</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element329" xlink:to="label329" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_TreasuryStockValue" xlink:label="element330" />
    <label xlink:type="resource" xlink:label="label330" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_TreasuryStockValue_en-US">Treasury stock at cost: 25,416,934 and 24,179,176 shares as of December 31, 2011 and December 31, 2010, respectively</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element330" xlink:to="label330" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_TreasuryStockValue" xlink:label="element331" />
    <label xlink:type="resource" xlink:label="label331" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_TreasuryStockValue_en-US">Treasury stock at cost: 25,416,934 and 24,179,176 shares as of December 31, 2011 and December 31, 2010, respectively [Label_40]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element331" xlink:to="label331" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_TreasuryStockValue" xlink:label="element332" />
    <label xlink:type="resource" xlink:label="label332" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_us-gaap_TreasuryStockValue_en-US">Treasury stock at cost: 25,416,934 and 24,179,176 shares as of December 31, 2011 and December 31, 2010, respectively</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element332" xlink:to="label332" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities" xlink:label="element333" />
    <label xlink:type="resource" xlink:label="label333" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities_en-US">Excess tax benefit from equity-based awards</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element333" xlink:to="label333" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities" xlink:label="element334" />
    <label xlink:type="resource" xlink:label="label334" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities_en-US">Excess tax benefit from equity-based awards [Label_79]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element334" xlink:to="label334" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities" xlink:label="element335" />
    <label xlink:type="resource" xlink:label="label335" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities_en-US">Excess tax benefit from equity-based awards</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element335" xlink:to="label335" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherAssetsNoncurrent" xlink:label="element336" />
    <label xlink:type="resource" xlink:label="label336" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OtherAssetsNoncurrent_en-US">Other long-term assets</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element336" xlink:to="label336" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherAssetsNoncurrent" xlink:label="element337" />
    <label xlink:type="resource" xlink:label="label337" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherAssetsNoncurrent_en-US">Other long-term assets [Label_14]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element337" xlink:to="label337" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OtherAssetsNoncurrent" xlink:label="element338" />
    <label xlink:type="resource" xlink:label="label338" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_OtherAssetsNoncurrent_en-US">Other long-term assets</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element338" xlink:to="label338" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_EarningsPerShareAbstract" xlink:label="element339" />
    <label xlink:type="resource" xlink:label="label339" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_EarningsPerShareAbstract_en-US">NET INCOME PER SHARE [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element339" xlink:to="label339" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_EarningsPerShareAbstract" xlink:label="element340" />
    <label xlink:type="resource" xlink:label="label340" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_EarningsPerShareAbstract_en-US">Net income per share attributable to TeleTech stockholders</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element340" xlink:to="label340" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_GeneralPoliciesAbstract" xlink:label="element341" />
    <label xlink:type="resource" xlink:label="label341" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_GeneralPoliciesAbstract_en-US">OVERVIEW AND BASIS OF PRESENTATION [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element341" xlink:to="label341" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_GeneralPoliciesAbstract" xlink:label="element342" />
    <label xlink:type="resource" xlink:label="label342" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_GeneralPoliciesAbstract_en-US">BASIS OF PRESENTATION [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element342" xlink:to="label342" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments" xlink:label="element343" />
    <label xlink:type="resource" xlink:label="label343" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments_en-US">Income before income taxes</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element343" xlink:to="label343" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments" xlink:label="element344" />
    <label xlink:type="resource" xlink:label="label344" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments_en-US">Income before income taxes [Label_61]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element344" xlink:to="label344" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DeferredRentCredit" xlink:label="element345" />
    <label xlink:type="resource" xlink:label="label345" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_DeferredRentCredit_en-US">Deferred rent</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element345" xlink:to="label345" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DeferredRentCredit" xlink:label="element346" />
    <label xlink:type="resource" xlink:label="label346" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredRentCredit_en-US">Deferred Rent Credit</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element346" xlink:to="label346" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CommonStockParOrStatedValuePerShare" xlink:label="element347" />
    <label xlink:type="resource" xlink:label="label347" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_CommonStockParOrStatedValuePerShare_en-US">Common stock, par value</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element347" xlink:to="label347" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CommonStockParOrStatedValuePerShare" xlink:label="element348" />
    <label xlink:type="resource" xlink:label="label348" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CommonStockParOrStatedValuePerShare_en-US">Common stock, par value</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element348" xlink:to="label348" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_TreasuryStockShares" xlink:label="element349" />
    <label xlink:type="resource" xlink:label="label349" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_TreasuryStockShares_en-US">Treasury stock, shares</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element349" xlink:to="label349" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_TreasuryStockShares" xlink:label="element350" />
    <label xlink:type="resource" xlink:label="label350" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_TreasuryStockShares_en-US">Treasury stock, shares</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element350" xlink:to="label350" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CommonStockValueOutstanding" xlink:label="element351" />
    <label xlink:type="resource" xlink:label="label351" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_CommonStockValueOutstanding_en-US">Common stock - $0.01 par value; 150,000,000 shares authorized; 56,635,319 and 57,875,269 shares outstanding as of December 31, 2011 and December 31, 2010, respectively</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element351" xlink:to="label351" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CommonStockValueOutstanding" xlink:label="element352" />
    <label xlink:type="resource" xlink:label="label352" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CommonStockValueOutstanding_en-US">Common stock - $0.01 par value; 150,000,000 shares authorized; 56,635,319 and 57,875,269 shares outstanding as of December 31, 2011 and December 31, 2010, respectively [Label_38]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element352" xlink:to="label352" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ComprehensiveIncomeNoteAbstract" xlink:label="element353" />
    <label xlink:type="resource" xlink:label="label353" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ComprehensiveIncomeNoteAbstract_en-US">COMPREHENSIVE INCOME [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element353" xlink:to="label353" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ComprehensiveIncomeNoteAbstract" xlink:label="element354" />
    <label xlink:type="resource" xlink:label="label354" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ComprehensiveIncomeNoteAbstract_en-US">COMPREHENSIVE INCOME1 [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element354" xlink:to="label354" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncomeTaxExpenseBenefitAbstract" xlink:label="element355" />
    <label xlink:type="resource" xlink:label="label355" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_IncomeTaxExpenseBenefitAbstract_en-US">INCOME TAXES [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element355" xlink:to="label355" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncomeTaxExpenseBenefitAbstract" xlink:label="element356" />
    <label xlink:type="resource" xlink:label="label356" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxExpenseBenefitAbstract_en-US">INCOME TAXES [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element356" xlink:to="label356" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncomeTaxExpenseBenefit" xlink:label="element357" />
    <label xlink:type="resource" xlink:label="label357" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_IncomeTaxExpenseBenefit_en-US">Provision for income taxes</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element357" xlink:to="label357" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncomeTaxExpenseBenefit" xlink:label="element358" />
    <label xlink:type="resource" xlink:label="label358" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxExpenseBenefit_en-US">Provision for income taxes [Label_62]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element358" xlink:to="label358" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_IncomeTaxExpenseBenefit" xlink:label="element359" />
    <label xlink:type="resource" xlink:label="label359" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_us-gaap_IncomeTaxExpenseBenefit_en-US">Provision for income taxes</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element359" xlink:to="label359" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PreferredStockValue" xlink:label="element360" />
    <label xlink:type="resource" xlink:label="label360" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_PreferredStockValue_en-US">Preferred stock - $0.01 par value: 10,000,000 shares authorized; zero shares outstanding as of December 31, 2011 and December 31, 2010</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element360" xlink:to="label360" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PreferredStockValue" xlink:label="element361" />
    <label xlink:type="resource" xlink:label="label361" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PreferredStockValue_en-US">Preferred stock - $0.01 par value: 10,000,000 shares authorized; zero shares outstanding as of December 31, 2011 and December 31, 2010 [Label_37]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element361" xlink:to="label361" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_StatementEquityComponentsAxis" xlink:label="element362" />
    <label xlink:type="resource" xlink:label="label362" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_StatementEquityComponentsAxis_en-US">Statement, Equity Components [Axis]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element362" xlink:to="label362" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AdditionalPaidInCapitalMember" xlink:label="element363" />
    <label xlink:type="resource" xlink:label="label363" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AdditionalPaidInCapitalMember_en-US">Equity of the Company Additional Paid-in Capital [Member]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element363" xlink:to="label363" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_RetainedEarningsMember" xlink:label="element364" />
    <label xlink:type="resource" xlink:label="label364" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RetainedEarningsMember_en-US">Equity of the Company Retained Earnings [Member]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element364" xlink:to="label364" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeMember" xlink:label="element365" />
    <label xlink:type="resource" xlink:label="label365" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AccumulatedOtherComprehensiveIncomeMember_en-US">Equity of the Company Accumulated Other Comprehensive Income (Loss) [Member]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element365" xlink:to="label365" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_EquityComponentDomain" xlink:label="element366" />
    <label xlink:type="resource" xlink:label="label366" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_EquityComponentDomain_en-US">Equity Component [Domain]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element366" xlink:to="label366" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised" xlink:label="element367" />
    <label xlink:type="resource" xlink:label="label367" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised_en-US">Exercise of stock options, value</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element367" xlink:to="label367" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised" xlink:label="element368" />
    <label xlink:type="resource" xlink:label="label368" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised_en-US">Stock Issued During Period, Value, Stock Options Exercised</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element368" xlink:to="label368" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised" xlink:label="element369" />
    <label xlink:type="resource" xlink:label="label369" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised_en-US">Exercise of stock options, share</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element369" xlink:to="label369" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised" xlink:label="element370" />
    <label xlink:type="resource" xlink:label="label370" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised_en-US">Stock Issued During Period, Shares, Stock Options Exercised</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element370" xlink:to="label370" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_TreasuryStockSharesAcquired" xlink:label="element371" />
    <label xlink:type="resource" xlink:label="label371" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_TreasuryStockSharesAcquired_en-US">Purchases of common stock, share</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element371" xlink:to="label371" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_TreasuryStockSharesAcquired" xlink:label="element372" />
    <label xlink:type="resource" xlink:label="label372" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_TreasuryStockSharesAcquired_en-US">Treasury Stock, Shares, Acquired</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element372" xlink:to="label372" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CumulativeEffectOfInitialAdoptionOfFIN48" xlink:label="element373" />
    <label xlink:type="resource" xlink:label="label373" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_CumulativeEffectOfInitialAdoptionOfFIN48_en-US">Cumulative effect of adoption FIN 48</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element373" xlink:to="label373" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CumulativeEffectOfInitialAdoptionOfFIN48" xlink:label="element374" />
    <label xlink:type="resource" xlink:label="label374" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CumulativeEffectOfInitialAdoptionOfFIN48_en-US">Cumulative Effect Of Initial Adoption Of FIN 48</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element374" xlink:to="label374" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CostsAndExpensesAbstract" xlink:label="element375" />
    <label xlink:type="resource" xlink:label="label375" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_CostsAndExpensesAbstract_en-US">Operating expenses</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element375" xlink:to="label375" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CostsAndExpensesAbstract" xlink:label="element376" />
    <label xlink:type="resource" xlink:label="label376" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CostsAndExpensesAbstract_en-US">Operating expenses [Abstract_48]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element376" xlink:to="label376" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CostsAndExpenses" xlink:label="element377" />
    <label xlink:type="resource" xlink:label="label377" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_CostsAndExpenses_en-US">Total operating expenses</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element377" xlink:to="label377" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CostsAndExpenses" xlink:label="element378" />
    <label xlink:type="resource" xlink:label="label378" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CostsAndExpenses_en-US">Total operating expenses [Label_54]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element378" xlink:to="label378" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CostsAndExpenses" xlink:label="element379" />
    <label xlink:type="resource" xlink:label="label379" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_CostsAndExpenses_en-US">Total operating expenses</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element379" xlink:to="label379" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract" xlink:label="element380" />
    <label xlink:type="resource" xlink:label="label380" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract_en-US">Non-cash investing and financing activities</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element380" xlink:to="label380" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract" xlink:label="element381" />
    <label xlink:type="resource" xlink:label="label381" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract_en-US">Non-cash investing and financing activities [Abstract_105]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element381" xlink:to="label381" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_TreasuryStockValueAcquiredCostMethod" xlink:label="element382" />
    <label xlink:type="resource" xlink:label="label382" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_TreasuryStockValueAcquiredCostMethod_en-US">Treasury Stock Value Acquired Cost Method</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element382" xlink:to="label382" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_TreasuryStockValueAcquiredCostMethod" xlink:label="element383" />
    <label xlink:type="resource" xlink:label="label383" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_TreasuryStockValueAcquiredCostMethod_en-US">Purchases of common stock, value</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element383" xlink:to="label383" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation" xlink:label="element384" />
    <label xlink:type="resource" xlink:label="label384" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation_en-US">Excess tax benefit from equity-based awards</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element384" xlink:to="label384" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation" xlink:label="element385" />
    <label xlink:type="resource" xlink:label="label385" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation_en-US">Adjustments to Additional Paid in Capital, Tax Effect from Share-based Compensation</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element385" xlink:to="label385" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_BusinessCombinationDescriptionAbstract" xlink:label="element386" />
    <label xlink:type="resource" xlink:label="label386" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationDescriptionAbstract_en-US">ACQUISITIONS [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element386" xlink:to="label386" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_EarningsPerShareTextBlock" xlink:label="element387" />
    <label xlink:type="resource" xlink:label="label387" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_EarningsPerShareTextBlock_en-US">NET INCOME PER SHARE</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element387" xlink:to="label387" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_EarningsPerShareTextBlock" xlink:label="element388" />
    <label xlink:type="resource" xlink:label="label388" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_EarningsPerShareTextBlock_en-US">NET INCOME PER SHARE [Label_119]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element388" xlink:to="label388" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ProfitLoss" xlink:label="element389" />
    <label xlink:type="resource" xlink:label="label389" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_ProfitLoss_en-US">Net income</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element389" xlink:to="label389" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ProfitLoss" xlink:label="element390" />
    <label xlink:type="resource" xlink:label="label390" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ProfitLoss_en-US">Net income [Label_63]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element390" xlink:to="label390" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ProfitLoss" xlink:label="element391" />
    <label xlink:type="resource" xlink:label="label391" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ProfitLoss_en-US">Net income</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element391" xlink:to="label391" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" xlink:label="element392" />
    <label xlink:type="resource" xlink:label="label392" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest_en-US">Net income attributable to noncontrolling interest</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element392" xlink:to="label392" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" xlink:label="element393" />
    <label xlink:type="resource" xlink:label="label393" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest_en-US">Net income attributable to noncontrolling interest</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element393" xlink:to="label393" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" xlink:label="element394" />
    <label xlink:type="resource" xlink:label="label394" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest_en-US">Net income attributable to noncontrolling interest</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element394" xlink:to="label394" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract" xlink:label="element395" />
    <label xlink:type="resource" xlink:label="label395" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract_en-US">Weighted average shares outstanding</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element395" xlink:to="label395" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract" xlink:label="element396" />
    <label xlink:type="resource" xlink:label="label396" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract_en-US">Weighted average shares outstanding [Abstract_66]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element396" xlink:to="label396" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AccruedIncomeTaxesCurrent" xlink:label="element397" />
    <label xlink:type="resource" xlink:label="label397" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AccruedIncomeTaxesCurrent_en-US">Income tax payable</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element397" xlink:to="label397" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AccruedIncomeTaxesCurrent" xlink:label="element398" />
    <label xlink:type="resource" xlink:label="label398" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AccruedIncomeTaxesCurrent_en-US">Income tax payable [Label_22]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element398" xlink:to="label398" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="element399" />
    <label xlink:type="resource" xlink:label="label399" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract_en-US">Other comprehensive income (loss) [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element399" xlink:to="label399" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="element400" />
    <label xlink:type="resource" xlink:label="label400" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract_en-US">Other comprehensive income (loss)</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element400" xlink:to="label400" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" xlink:label="element401" />
    <label xlink:type="resource" xlink:label="label401" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_en-US">Total comprehensive income</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element401" xlink:to="label401" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" xlink:label="element402" />
    <label xlink:type="resource" xlink:label="label402" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_en-US">Total comprehensive income</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element402" xlink:to="label402" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" xlink:label="element403" />
    <label xlink:type="resource" xlink:label="label403" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_en-US">Total comprehensive income</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element403" xlink:to="label403" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest" xlink:label="element404" />
    <label xlink:type="resource" xlink:label="label404" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest_en-US">Comprehensive income attributable to noncontrolling interest</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element404" xlink:to="label404" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest" xlink:label="element405" />
    <label xlink:type="resource" xlink:label="label405" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="negatedLabel_us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest_en-US">Comprehensive income attributable to noncontrolling interest</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element405" xlink:to="label405" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="element406" />
    <label xlink:type="resource" xlink:label="label406" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_en-US">Stockholders' equity</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element406" xlink:to="label406" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="element407" />
    <label xlink:type="resource" xlink:label="label407" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_en-US">Equity [Abstract_36]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element407" xlink:to="label407" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest" xlink:label="element408" />
    <label xlink:type="resource" xlink:label="label408" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest_en-US">Total equity [Label_45]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element408" xlink:to="label408" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest" xlink:label="element409" />
    <label xlink:type="resource" xlink:label="label409" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest_en-US">Ending balance,value</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element409" xlink:to="label409" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest" xlink:label="element410" />
    <label xlink:type="resource" xlink:label="label410" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest_en-US">Beginning balance,value</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element410" xlink:to="label410" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest" xlink:label="element411" />
    <label xlink:type="resource" xlink:label="label411" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest_en-US">Total stockholders' equity</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element411" xlink:to="label411" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest" xlink:label="element412" />
    <label xlink:type="resource" xlink:label="label412" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest_en-US">Total stockholders' equity</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element412" xlink:to="label412" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NoncontrollingInterestMember" xlink:label="element413" />
    <label xlink:type="resource" xlink:label="label413" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NoncontrollingInterestMember_en-US">Noncontrolling Interest [Member]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element413" xlink:to="label413" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_BusinessCombinationDisclosureTextBlock" xlink:label="element414" />
    <label xlink:type="resource" xlink:label="label414" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationDisclosureTextBlock_en-US">Business Combination Disclosure Text Block</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element414" xlink:to="label414" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_BusinessCombinationDisclosureTextBlock" xlink:label="element415" />
    <label xlink:type="resource" xlink:label="label415" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_BusinessCombinationDisclosureTextBlock_en-US">ACQUISITIONS</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element415" xlink:to="label415" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LeasesAbstract" xlink:label="element416" />
    <label xlink:type="resource" xlink:label="label416" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LeasesAbstract_en-US">LEASES [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element416" xlink:to="label416" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CommitmentsAndContingencies" xlink:label="element417" />
    <label xlink:type="resource" xlink:label="label417" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_CommitmentsAndContingencies_en-US">Commitments and contingencies (Note 15)</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element417" xlink:to="label417" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CommitmentsAndContingencies" xlink:label="element418" />
    <label xlink:type="resource" xlink:label="label418" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CommitmentsAndContingencies_en-US">Commitments and Contingencies</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element418" xlink:to="label418" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CommitmentsAndContingencies2009" xlink:label="element419" />
    <label xlink:type="resource" xlink:label="label419" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_CommitmentsAndContingencies2009_en-US">Commitments and Contingencies</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element419" xlink:to="label419" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CommitmentsAndContingencies2009" xlink:label="element420" />
    <label xlink:type="resource" xlink:label="label420" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CommitmentsAndContingencies2009_en-US">Commitments and contingencies (Note 10) [Label_35]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element420" xlink:to="label420" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LeasesOfLesseeDisclosureTextBlock" xlink:label="element421" />
    <label xlink:type="resource" xlink:label="label421" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LeasesOfLesseeDisclosureTextBlock_en-US">Leases of Lessee Disclosure [Text Block]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element421" xlink:to="label421" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_LeasesOfLesseeDisclosureTextBlock" xlink:label="element422" />
    <label xlink:type="resource" xlink:label="label422" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_LeasesOfLesseeDisclosureTextBlock_en-US">LEASES</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element422" xlink:to="label422" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PrepaidExpenseAndOtherAssets" xlink:label="element423" />
    <label xlink:type="resource" xlink:label="label423" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_PrepaidExpenseAndOtherAssets_en-US">Prepaids and other current assets</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element423" xlink:to="label423" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_PrepaidExpenseAndOtherAssets" xlink:label="element424" />
    <label xlink:type="resource" xlink:label="label424" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PrepaidExpenseAndOtherAssets_en-US">Prepaid Expense and Other Assets</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element424" xlink:to="label424" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="element425" />
    <label xlink:type="resource" xlink:label="label425" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_en-US">Adjustment to reconcile net income to net cash provided by operating activities:</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element425" xlink:to="label425" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="element426" />
    <label xlink:type="resource" xlink:label="label426" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_en-US">Adjustment to reconcile net income to net cash provided by operating activities: [Abstract_73]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element426" xlink:to="label426" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AccountsPayableCurrent" xlink:label="element427" />
    <label xlink:type="resource" xlink:label="label427" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AccountsPayableCurrent_en-US">Accounts payable</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element427" xlink:to="label427" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AccountsPayableCurrent" xlink:label="element428" />
    <label xlink:type="resource" xlink:label="label428" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AccountsPayableCurrent_en-US">Accounts payable [Label_19]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element428" xlink:to="label428" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AccruedLiabilitiesCurrent" xlink:label="element429" />
    <label xlink:type="resource" xlink:label="label429" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AccruedLiabilitiesCurrent_en-US">Accrued Liabilities Current</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element429" xlink:to="label429" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AccruedLiabilitiesCurrent" xlink:label="element430" />
    <label xlink:type="resource" xlink:label="label430" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AccruedLiabilitiesCurrent_en-US">Other accrued expenses</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element430" xlink:to="label430" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_EmployeeRelatedLiabilitiesCurrent" xlink:label="element431" />
    <label xlink:type="resource" xlink:label="label431" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_EmployeeRelatedLiabilitiesCurrent_en-US">Accrued employee compensation and benefits</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element431" xlink:to="label431" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_EmployeeRelatedLiabilitiesCurrent" xlink:label="element432" />
    <label xlink:type="resource" xlink:label="label432" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_EmployeeRelatedLiabilitiesCurrent_en-US">Accrued employee compensation and benefits [Label_20]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element432" xlink:to="label432" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue" xlink:label="element433" />
    <label xlink:type="resource" xlink:label="label433" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue_en-US">Equity-based compensation expense</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element433" xlink:to="label433" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue" xlink:label="element434" />
    <label xlink:type="resource" xlink:label="label434" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue_en-US">Adjustments to Additional Paid in Capital, Share-based Compensation, Requisite Service Period Recognition, Value</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element434" xlink:to="label434" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureAndSignificantAccountingPoliciesTextBlock" xlink:label="element435" />
    <label xlink:type="resource" xlink:label="label435" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureAndSignificantAccountingPoliciesTextBlock_en-US">OVERVIEW AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element435" xlink:to="label435" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureAndSignificantAccountingPoliciesTextBlock" xlink:label="element436" />
    <label xlink:type="resource" xlink:label="label436" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureAndSignificantAccountingPoliciesTextBlock_en-US">OVERVIEW AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element436" xlink:to="label436" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NoncontrollingInterestIncreaseFromBusinessCombination" xlink:label="element437" />
    <label xlink:type="resource" xlink:label="label437" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NoncontrollingInterestIncreaseFromBusinessCombination_en-US">Noncontrolling Interest, Increase from Business Combination</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element437" xlink:to="label437" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_NoncontrollingInterestIncreaseFromBusinessCombination" xlink:label="element438" />
    <label xlink:type="resource" xlink:label="label438" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_NoncontrollingInterestIncreaseFromBusinessCombination_en-US">Noncontrolling interest (Note 2)</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element438" xlink:to="label438" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_CommitmentsAndContingenciesDisclosureAbstract" xlink:label="element439" />
    <label xlink:type="resource" xlink:label="label439" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CommitmentsAndContingenciesDisclosureAbstract_en-US">COMMITMENTS AND CONTINGENCIES [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element439" xlink:to="label439" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_FairValueDisclosuresAbstract" xlink:label="element440" />
    <label xlink:type="resource" xlink:label="label440" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FairValueDisclosuresAbstract_en-US">FAIR VALUE [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element440" xlink:to="label440" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_DebtDisclosureAbstract" xlink:label="element441" />
    <label xlink:type="resource" xlink:label="label441" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DebtDisclosureAbstract_en-US">INDEBTEDNESS [Abstract]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element441" xlink:to="label441" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_GoodwillDisclosureTextBlock" xlink:label="element442" />
    <label xlink:type="resource" xlink:label="label442" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_GoodwillDisclosureTextBlock_en-US">GOODWILL AND IMPAIRMENT</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element442" xlink:to="label442" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_GoodwillDisclosureTextBlock" xlink:label="element443" />
    <label xlink:type="resource" xlink:label="label443" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_GoodwillDisclosureTextBlock_en-US">Goodwill Disclosure [Text Block]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element443" xlink:to="label443" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_TreasuryStockTextBlock" xlink:label="element444" />
    <label xlink:type="resource" xlink:label="label444" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_TreasuryStockTextBlock_en-US">Treasury Stock [Text Block]</label>
    <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element444" xlink:to="label444" />
    <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2011/elts/us-gaap-2011-01-31.xsd#us-gaap_TreasuryStockTextBlock" xlink:label="element445" />
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                <p>The entire disclosure for earnings per share.</p>
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                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6920599&amp;loc=d3e1252-109256<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 52<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6945512&amp;loc=d3e4984-109258<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 128<br><br> -Paragraph 40<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6920599&amp;loc=d3e1278-109256<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.21)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6880815&amp;loc=d3e20235-122688<br><br><br><br></p>
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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
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        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>ACQUISITIONS<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2011</div>
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        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationDescriptionAbstract', window );"><strong>ACQUISITIONS [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationDisclosureTextBlock', window );">ACQUISITIONS</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">2</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">ACQUISITIONS</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">eLoyalty</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">On May 28, 2011, the Company acquired certain assets and assumed certain liabilities of eLoyalty Corporation (&#8220;eLoyalty&#8221;), related to the Integrated Contract Solutions (&#8220;ICS&#8221;) business unit, and the eLoyalty trade name. The ICS business unit focuses on helping clients improve customer service business performance through the implementation of a variety of service centers. ICS generates revenue in three ways: (i) managed services that support and maintain clients' customer service center environment over the long-term; (ii) consulting services that assist the customer in implementation and integration of a customer service center solution; and (iii) product resale through the sale of third party software and hardware. eLoyalty operates out of an office in Austin, TX with an additional administrative location in Chicago, IL and has approximately 160 employees. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The up-front cash consideration was $40.9 million, subject to certain balance sheet adjustments of ($</font><font style="font-family:Arial;font-size:10pt;">2</font><font style="font-family:Arial;font-size:10pt;">.</font><font style="font-family:Arial;font-size:10pt;">9</font><font style="font-family:Arial;font-size:10pt;">) million as defined in the purchase and sale agreement, for a total purchase price of $3</font><font style="font-family:Arial;font-size:10pt;">8</font><font style="font-family:Arial;font-size:10pt;">.</font><font style="font-family:Arial;font-size:10pt;">0</font><font style="font-family:Arial;font-size:10pt;"> million.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">As of December 31, 2011, TeleTech had paid the total net purchase price of </font><font style="font-family:Arial;font-size:10pt;">$3</font><font style="font-family:Arial;font-size:10pt;">8</font><font style="font-family:Arial;font-size:10pt;">.</font><font style="font-family:Arial;font-size:10pt;">0</font><font style="font-family:Arial;font-size:10pt;"> million. The Company </font><font style="font-family:Arial;font-size:10pt;">paid</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">$0.3&#160;million of acquisition related expenses as part of the eLoyalty purchase. These costs were recorded in Selling, general and administrative expense in the accompanying Consolidated Statements of Operations</font><font style="font-family:Arial;font-size:10pt;"> and Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;"> during the</font><font style="font-family:Arial;font-size:10pt;"> year ended December 31, 2011</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following summarizes the preliminary estimated fair values of the identifiable assets acquired and liabilities assumed as of the acquisition date (in thousands). 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The operating results of PRG are reported within the International BPO segment from the date of acquisition.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The acquired businesses contributed revenue</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;"> of $</font><font style="font-family:Arial;font-size:10pt;">8</font><font style="font-family:Arial;font-size:10pt;">0</font><font style="font-family:Arial;font-size:10pt;">.</font><font style="font-family:Arial;font-size:10pt;">0</font><font style="font-family:Arial;font-size:10pt;"> million</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">and </font><font style="font-family:Arial;font-size:10pt;">$2.3 million</font><font style="font-family:Arial;font-size:10pt;"> and income</font><font style="font-family:Arial;font-size:10pt;"> (loss)</font><font style="font-family:Arial;font-size:10pt;"> from operations of $</font><font style="font-family:Arial;font-size:10pt;">5</font><font style="font-family:Arial;font-size:10pt;">.</font><font style="font-family:Arial;font-size:10pt;">8</font><font style="font-family:Arial;font-size:10pt;"> million</font><font style="font-family:Arial;font-size:10pt;"> and ($0.4) million</font><font style="font-family:Arial;font-size:10pt;"> to the Company for the</font><font style="font-family:Arial;font-size:10pt;"> year</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;"> ended</font><font style="font-family:Arial;font-size:10pt;"> December 31, 2011</font><font style="font-family:Arial;font-size:10pt;"> and December 31, 2010, respectively</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">OnState</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Subsequent to December 31, 2011, the Company entered into an asset purchase agreement with OnState Communications Corporation (&#8220;</font><font style="font-family:Arial;font-size:10pt;">OnState&#8221;) to acquire 100% of its</font><font style="font-family:Arial;font-size:10pt;"> assets and assume certain</font><font style="font-family:Arial;font-size:10pt;"> of its</font><font style="font-family:Arial;font-size:10pt;"> liabilities for </font><font style="font-family:Arial;font-size:10pt;">total cash consideration of </font><font style="font-family:Arial;font-size:10pt;">$3.3 million. 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The cash payment is included in Other long-term assets in the Consolidated Balance Sheets as of December 31, 2011.</font><font style="font-family:Arial;font-size:10pt;"> The Company released the deposit from escrow and obtained control of OnState on January 1, 2012.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">iKnowtion</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">As of February 27, 2012</font><font style="font-family:Arial;font-size:10pt;">, the Company entered into </font><font style="font-family:Arial;font-size:10pt;">an agreement to acquire an 80% interest in iKnowtion</font><font style="font-family:Arial;font-size:10pt;">, LLC (&#8220;iKnowtion&#8221;)</font><font style="font-family:Arial;font-size:10pt;"> with the ability to acquire the remaining 20% </font><font style="font-family:Arial;font-size:10pt;">after</font><font style="font-family:Arial;font-size:10pt;"> 2015 at pre-determined EBITDA multiples. iKnowtion </font><font style="font-family:Arial;font-size:10pt;">integrates proven marketing analytics methodologies and business consulting capabilities to help clients improve performance in three critical areas: demand generation, </font><font style="font-family:Arial;font-size:10pt;">increased wallet share</font><font style="font-family:Arial;font-size:10pt;">, and channel optimization</font><font style="font-family:Arial;font-size:10pt;">.</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">The Company </font><font style="font-family:Arial;font-size:10pt;">paid</font><font style="font-family:Arial;font-size:10pt;"> $1.0 million </font><font style="font-family:Arial;font-size:10pt;">upon closing</font><font style="font-family:Arial;font-size:10pt;"> with deferred payments of up to $4.</font><font style="font-family:Arial;font-size:10pt;">8</font><font style="font-family:Arial;font-size:10pt;"> million to acquire 80% </font><font style="font-family:Arial;font-size:10pt;">of</font><font style="font-family:Arial;font-size:10pt;"> iKnowtion.</font><font style="font-family:Arial;font-size:10pt;"> </font></p><span></span></td>
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                <p>The entire disclosure for a business combination (or series of individually immaterial business combinations) completed during the period, including background, timing, and recognized assets and liabilities. The disclosure may include leverage buyout transactions (as applicable).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
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    <link rel="StyleSheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script></head>
  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>OTHER FINANCIAL INFORMATION<br></strong></div>
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      <tr>
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          <div>Dec. 31, 2011</div>
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        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherFinancialInformationTextBlock', window );">OTHER FINANCIAL INFORMATION</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">22</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Helvetica;font-size:10pt;font-weight:bold;"> </font><font style="font-family:Helvetica;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Helvetica;font-size:10pt;font-weight:bold;">OTHER FINANCIAL</font><font style="font-family:Helvetica;font-size:10pt;font-weight:bold;"> </font><font style="font-family:Helvetica;font-size:10pt;font-weight:bold;">INFORMATION</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Helvetica;font-size:10pt;margin-left:0px;">Self-insurance liabilities</font><font style="font-family:Helvetica;font-size:10pt;"> </font><font style="font-family:Helvetica;font-size:10pt;">of the Company</font><font style="font-family:Helvetica;font-size:10pt;"> which are included in Accrued employee compensation and benefits and Other accrued expenses in the accompanying Consolidated Balance Sheets</font><font style="font-family:Helvetica;font-size:10pt;"> were as follows (amounts in thousands):</font></p><p style='margin-top: 0pt; 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text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,912</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 422px; text-align:left;border-color:#000000;min-width:422px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Other general liability insurance</font></td><td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,225</font></td><td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;">&#160;</td><td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,221</font></td></tr><tr style="height: 18px"><td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 411px; text-align:left;border-color:#000000;min-width:411px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Total self-insurance liabilities</font></td><td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 7,056</font></td><td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;">&#160;</td><td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 6,853</font></td></tr><tr style="height: 18px"><td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 411px; text-align:left;border-color:#000000;min-width:411px;">&#160;</td><td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;">&#160;</td><td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr></table></div><span></span></td>
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        <tr>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>ttec_OtherFinancialInformationAbstract</nobr></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>No authoritative reference available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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<html>
  <head>
    <META http-equiv="Content-Type" content="text/html; charset=us-ascii">
    <link rel="StyleSheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script></head>
  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>RELATED PARTY TRANSACTIONS<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2011</div>
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      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RelatedPartyTransactionsAbstract', window );"><strong>RELATED PARTY TRANSACTIONS [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RelatedPartyTransactionsDisclosureTextBlock', window );">RELATED PARTY TRANSACTIONS</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">21</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">RELATED </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">P</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">ARTY TRANSACTIONS</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company has entered into </font><font style="font-family:Arial;font-size:10pt;">an </font><font style="font-family:Arial;font-size:10pt;">agreement under which Avion, LLC (&#8220;Avion&#8221;) provide</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;"> certain aviation flight services as requested by the Company. Such services include the use of an aircraft and flight crew. Kenneth D. Tuchman, Chairman and Chief Executive Officer of the Company, has a direct 100% beneficial ownership interest in Avion</font><font style="font-family:Arial;font-size:10pt;">. During 2011</font><font style="font-family:Arial;font-size:10pt;">, </font><font style="font-family:Arial;font-size:10pt;">2010</font><font style="font-family:Arial;font-size:10pt;"> and </font><font style="font-family:Arial;font-size:10pt;">2009</font><font style="font-family:Arial;font-size:10pt;">, the Company paid $</font><font style="font-family:Arial;font-size:10pt;">1.5</font><font style="font-family:Arial;font-size:10pt;">&#160;million,</font><font style="font-family:Arial;font-size:10pt;"> $</font><font style="font-family:Arial;font-size:10pt;">1.5</font><font style="font-family:Arial;font-size:10pt;">&#160;million and $</font><font style="font-family:Arial;font-size:10pt;">0</font><font style="font-family:Arial;font-size:10pt;">.</font><font style="font-family:Arial;font-size:10pt;">6</font><font style="font-family:Arial;font-size:10pt;">&#160;million, respectively, to Avion for services provided to the Company. </font><font style="font-family:Arial;font-size:10pt;">There were no amounts outstanding to Avion as of December 31, 2011. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During 2011, the Company contracted for consulting services with Lender Live, a company owned by a member of the Board of Directors of the Company. During </font><font style="font-family:Arial;font-size:10pt;">2011, </font><font style="font-family:Arial;font-size:10pt;">the Company accrued</font><font style="font-family:Arial;font-size:10pt;"> $</font><font style="font-family:Arial;font-size:10pt;">0.2</font><font style="font-family:Arial;font-size:10pt;">&#160;million</font><font style="font-family:Arial;font-size:10pt;"> for services provided to the Company</font><font style="font-family:Arial;font-size:10pt;"> by Lender Live</font><font style="font-family:Arial;font-size:10pt;">, for which the p</font><font style="font-family:Arial;font-size:10pt;">ayment was</font><font style="font-family:Arial;font-size:10pt;"> made in 2012.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Audit Committee of the Board</font><font style="font-family:Arial;font-size:10pt;"> of Directors</font><font style="font-family:Arial;font-size:10pt;"> reviews these transactions annually and has determined that the fees charged by </font><font style="font-family:Arial;font-size:10pt;">these related parties</font><font style="font-family:Arial;font-size:10pt;"> are at fair market value.</font></p><span></span></td>
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                <p>The entire disclosure for related party transactions, including the nature of the relationship(s), a description of the transactions, the amount of the transactions, the effects of any change in the method of establishing the terms of the transaction from the previous period, stated interest rate, expiration date, terms and manner of settlement per the agreement with the related party, and amounts due to or from related parties. If the entity and one or more other entities are under common ownership or management control and this control affects the operating results or financial position, disclosure includes the nature of the control relationship even if there are no transactions between the entities. Disclosure may also include the aggregate amount of current and deferred tax expense for each statement of earnings presented where the entity is a member of a group that files a consolidated tax return, the amount of any tax related balances due to or from affiliates as of the date of each statement of financial position presented, the principal provisions of the method by which the consolidated amount of current and deferred tax expense is allocated to the members of the group and the nature and effect of any changes in that method. Examples of related party transactions include transactions between (a) a parent company and its subsidiary; (b) subsidiaries of a common parent; (c) and entity and its principal owners; and (d) affiliates.</p>
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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
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          <div style="width: 200px;"><strong>DECONSOLIDATION OF A SUBSIDIARY<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2011</div>
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        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_DeconsolidationOfSubsidiaryAbstract', window );"><strong>DECONSOLIDATION OF SUBSIDIARY [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_DeconsolidationOfSubsidiaryTextBlock', window );">DECONSOLIDATION OF A SUBSIDIARY</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">23</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">DECONSOLIDATION OF A SUBSIDIARY</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">On December 22, 2008, Newgen Results Corporation</font><font style="font-family:Arial;font-size:10pt;"> (&#8220;Newgen&#8221;)</font><font style="font-family:Arial;font-size:10pt;">, a wholly-owned subsidiary of the Company, filed a voluntary petition for liquidation under Chapter 7 in the United States Bankruptcy Court for the District of Delaware. </font><font style="font-family:Arial;font-size:10pt;">T</font><font style="font-family:Arial;font-size:10pt;">he</font><font style="font-family:Arial;font-size:10pt;"> consolidation of a majority-owned subsidiary is precluded where control does not rest with the majority owners</font><font style="font-family:Arial;font-size:10pt;"> and u</font><font style="font-family:Arial;font-size:10pt;">nder legal reorganization or bankruptcy control rests with the Bankruptcy Court. Accordingly, the Company deconsolidated Newgen </font><font style="font-family:Arial;font-size:10pt;">as of December 22, 2008.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">On September 9, 2010, Newgen settled a legal claim for $3.6 million that was paid </font><font style="font-family:Arial;font-size:10pt;">for </font><font style="font-family:Arial;font-size:10pt;">by the Company on behalf of Newgen. As a result of the legal settlement, the Company recognized </font><font style="font-family:Arial;font-size:10pt;">a </font><font style="font-family:Arial;font-size:10pt;">$5.9 million</font><font style="font-family:Arial;font-size:10pt;"> gain in </font><font style="font-family:Arial;font-size:10pt;">Other </font><font style="font-family:Arial;font-size:10pt;">i</font><font style="font-family:Arial;font-size:10pt;">ncome</font><font style="font-family:Arial;font-size:10pt;"> (expense), net</font><font style="font-family:Arial;font-size:10pt;"> and </font><font style="font-family:Arial;font-size:10pt;">a </font><font style="font-family:Arial;font-size:10pt;">$2.3 million</font><font style="font-family:Arial;font-size:10pt;"> expense</font><font style="font-family:Arial;font-size:10pt;"> in Provision for </font><font style="font-family:Arial;font-size:10pt;">i</font><font style="font-family:Arial;font-size:10pt;">ncome </font><font style="font-family:Arial;font-size:10pt;">t</font><font style="font-family:Arial;font-size:10pt;">axes for the year 2010. As of </font><font style="font-family:Arial;font-size:10pt;">December 31, 2011 and 2010</font><font style="font-family:Arial;font-size:10pt;">, the Company's negative investment in </font><font style="font-family:Arial;font-size:10pt;">Newgen was $0.1 million as presented</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">i</font><font style="font-family:Arial;font-size:10pt;">n the</font><font style="font-family:Arial;font-size:10pt;"> accompanying</font><font style="font-family:Arial;font-size:10pt;"> Consolidated Balance Sheet</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following condensed financial statements of Newgen have been prepared </font><font style="font-family:Arial;font-size:10pt;">to show </font><font style="font-family:Arial;font-size:10pt;">the </font><font style="font-family:Arial;font-size:10pt;">remaining </font><font style="font-family:Arial;font-size:10pt;">liabilities subject to compromise by the Bankruptcy Court to be reported separately from the liabilities not subject to compromise</font><font style="font-family:Arial;font-size:10pt;"> (pre and post rent settlement)</font><font style="font-family:Arial;font-size:10pt;">. All liabilities included in the condensed financial statements below are subject to compromise as of </font><font style="font-family:Arial;font-size:10pt;">December 31, 2011</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">and represent the current estimate of the amount of known or potential pre-petition claims that are subject to final settlement. 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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
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          <div style="width: 200px;"><strong>QUARTERLY FINANCIAL DATA (UNAUDITED)<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2011</div>
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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
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          <div style="width: 200px;"><strong>OVERVIEW AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2011</div>
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        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OverviewAndSummaryOfSignificantAccountingPoliciesAbstract', window );"><strong>OVERVIEW AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureAndSignificantAccountingPoliciesTextBlock', window );">OVERVIEW AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">1</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">OVERVIEW AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Overview</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">TeleTech Holdings, Inc. and its subsidiaries (&#8220;TeleTech&#8221; or the &#8220;Company&#8221;) serve their clients through the primary businesses of Business Process Outsourcing (&#8220;BPO&#8221;), which provides outsourced business process, customer management</font><font style="font-family:Arial;font-size:10pt;">,</font><font style="font-family:Arial;font-size:10pt;"> hosted technology,</font><font style="font-family:Arial;font-size:10pt;"> premise based technology,</font><font style="font-family:Arial;font-size:10pt;"> consulting</font><font style="font-family:Arial;font-size:10pt;"> and marketing services for a variety of industries via operations in the U.S., Argentina, Australia, </font><font style="font-family:Arial;font-size:10pt;">Belgium, </font><font style="font-family:Arial;font-size:10pt;">Brazil, Ca</font><font style="font-family:Arial;font-size:10pt;">nada, China, Costa Rica, </font><font style="font-family:Arial;font-size:10pt;">England, </font><font style="font-family:Arial;font-size:10pt;">France, </font><font style="font-family:Arial;font-size:10pt;">Germany,</font><font style="font-family:Arial;font-size:10pt;"> Ghana,</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">I</font><font style="font-family:Arial;font-size:10pt;">taly,</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">Kuwait, </font><font style="font-family:Arial;font-size:10pt;">Lebanon, </font><font style="font-family:Arial;font-size:10pt;">Mexico, New Zealand, Northern Ireland, the Philippi</font><font style="font-family:Arial;font-size:10pt;">nes, Scotland, South Africa, </font><font style="font-family:Arial;font-size:10pt;">Spain</font><font style="font-family:Arial;font-size:10pt;">, Turkey, and the United Arab Emirates</font><font style="font-family:Arial;font-size:10pt;">. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Basis of Presentation</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Consolidated Financial </font><font style="font-family:Arial;font-size:10pt;">Statements are comprised of the accounts of TeleTech, its wholly owned subsidiaries, its</font><font style="font-family:Arial;font-size:10pt;"> 55% equity owned subsidiary </font><font style="font-family:Arial;font-size:10pt;">Percepta, </font><font style="font-family:Arial;font-size:10pt;">LLC</font><font style="font-family:Arial;font-size:10pt;">, and its</font><font style="font-family:Arial;font-size:10pt;"> 80% interest in</font><font style="font-family:Times New Roman;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">Peppers &amp; Rogers Group</font><font style="font-family:Arial;font-size:10pt;"> (&#8220;PRG&#8221;)</font><font style="font-family:Arial;font-size:10pt;"> which was acquired </font><font style="font-family:Arial;font-size:10pt;">on November 30</font><font style="font-family:Arial;font-size:10pt;">, 2010 (see </font><font style="font-family:Arial;font-size:10pt;">Note </font><font style="font-family:Arial;font-size:10pt;">2 for additional information)</font><font style="font-family:Arial;font-size:10pt;">.</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">All intercompany balances and transactions have been eliminated in consolidation.</font><font style="font-family:Arial;font-size:10pt;"> Operating results for the year ended December 31, 2010 included a $2.0 million reduction to revenue for disputed service delivery issues that occurred in 2009.</font><font style="font-family:Arial;font-size:10pt;"> </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Certain amounts for 2010 and 2009 have been reclassified in the Consolidated Financial Statements to conform to the 2011 presentation.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Use of Estimates</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The preparation of the Consolidated Financial Statements in conformity with accounting principles generally accepted in the U.S.&#160;(&#8220;GAAP&#8221;) requires management to make estimates and assumptions in determining the reported amounts of assets and liabilities, disclosure of contingent liabilities at the date of the Consolidated Financial Statements and the reported amounts of revenue and expenses during the reporting period. </font><font style="font-family:Arial;font-size:10pt;">On an on-going basis, the Company evaluates its estimates including those related to derivatives and hedging activities, income taxes including the valuation allowance for deferred tax assets, self-insurance reserves, litigation </font><font style="font-family:Arial;font-size:10pt;">reserves,</font><font style="font-family:Arial;font-size:10pt;"> restructuring reserves, allowance for doubtful accounts</font><font style="font-family:Arial;font-size:10pt;">, and valuation of</font><font style="font-family:Arial;font-size:10pt;"> goodwill, </font><font style="font-family:Arial;font-size:10pt;">long-lived and intangible assets</font><font style="font-family:Arial;font-size:10pt;">. </font><font style="font-family:Arial;font-size:10pt;">The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities. Actual results may differ </font><font style="font-family:Arial;font-size:10pt;">materially </font><font style="font-family:Arial;font-size:10pt;">from these estimates under different assumptions or conditions. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Concentration of Credit Risk</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company is exposed to credit risk in the normal course of business, primarily related to accounts receivable and derivative instruments. Historically, the losses related to credit risk have been immaterial. The Company regularly monitors its credit risk to mitigate the possibility of current and future exposures resulting in a loss. The Company evaluates the creditworthiness of its clients prior to entering into an agreement to provide services and </font><font style="font-family:Arial;font-size:10pt;">as necessary through the life of the client relationship</font><font style="font-family:Arial;font-size:10pt;">. The Company does not believe it is exposed to more than a nominal amount of credit risk in its derivative hedging activities, </font><font style="font-family:Arial;font-size:10pt;">as </font><font style="font-family:Arial;font-size:10pt;">the Company diversifies its activities across six</font><font style="font-family:Arial;font-size:10pt;"> well-capitalized</font><font style="font-family:Arial;font-size:10pt;">, investment-grade</font><font style="font-family:Arial;font-size:10pt;"> financial institutions.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Fair Value of Financial Instruments</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Fair value</font><font style="font-family:Arial;font-size:10pt;">s of cash equivalents and</font><font style="font-family:Arial;font-size:10pt;"> accounts receivable and payable approximate the carrying amounts because of their short-term nature.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Cash and Cash Equivalents</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company considers all cash and highly liquid short-term investments with an original maturity of 90&#160;days or less to be cash equivalents. The</font><font style="font-family:Arial;font-size:10pt;"> Company manages a</font><font style="font-family:Arial;font-size:10pt;"> global treasury function in the United States with a particular focus on centralizing and safeguarding its global cash and cash equivalent reserves. While the Company generally prefers to hold U.S. Dollars, it maintains adequate cash in the functional currency of its foreign subsidiaries to support local operating costs. </font><font style="font-family:Arial;font-size:10pt;">T</font><font style="font-family:Arial;font-size:10pt;">he Company believes</font><font style="font-family:Arial;font-size:10pt;"> that it has effectively mitigated and managed its risk relating to</font><font style="font-family:Arial;font-size:10pt;"> its global cash </font><font style="font-family:Arial;font-size:10pt;">through its</font><font style="font-family:Arial;font-size:10pt;"> cash management practices, banking partners, and </font><font style="font-family:Arial;font-size:10pt;">high quality</font><font style="font-family:Arial;font-size:10pt;"> investments. </font><font style="font-family:Arial;font-size:10pt;">However, the Company can provide no assurances that it will not sustain losses.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Accounts Receivable</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">An allowance for doubtful accounts is </font><font style="font-family:Arial;font-size:10pt;">determined</font><font style="font-family:Arial;font-size:10pt;"> based on the aging of the Company's accounts receivable, historical experience, client financial condition, and management judgment. The Company writes off accounts receivable against the allowance when the Company determines a balance is uncollectible.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Derivatives</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company enters into foreign exchange forward and option contracts to reduce its exposure to currency exchange rate fluctuations that are associated with forecasted revenue</font><font style="font-family:Arial;font-size:10pt;"> earned in foreign locations. The Company also enters into interest rate derivatives which consist of interest rate swaps to reduce the Company's exposure to </font><font style="font-family:Arial;font-size:10pt;">interest </font><font style="font-family:Arial;font-size:10pt;">rate fluctuations associated with its variable rate debt.</font><font style="font-family:Arial;font-size:10pt;"> Upon proper qualificatio</font><font style="font-family:Arial;font-size:10pt;">n, these contracts are designated </font><font style="font-family:Arial;font-size:10pt;">as cash flow hedges</font><font style="font-family:Arial;font-size:10pt;"> under current accounting standards</font><font style="font-family:Arial;font-size:10pt;">. The Company also entered into foreign exchange forward contracts to hedge its net investment in a foreign operation. The Company formally documents at the inception of the hedge all relationships between hedging instruments and hedge</font><font style="font-family:Arial;font-size:10pt;">d</font><font style="font-family:Arial;font-size:10pt;"> items as well as its risk management objective and strategy for undertaking various hedging activities.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">All derivative financial instruments are reported</font><font style="font-family:Arial;font-size:10pt;"> at fair value and recorded</font><font style="font-family:Arial;font-size:10pt;"> in Other assets and Other liabilities </font><font style="font-family:Arial;font-size:10pt;">i</font><font style="font-family:Arial;font-size:10pt;">n the</font><font style="font-family:Arial;font-size:10pt;"> accompanying</font><font style="font-family:Arial;font-size:10pt;"> Consolidated Balance Sheets at fair value. Changes in fair value of derivative instruments designated as cash flow hedges are recorded in Accumulated </font><font style="font-family:Arial;font-size:10pt;">o</font><font style="font-family:Arial;font-size:10pt;">ther </font><font style="font-family:Arial;font-size:10pt;">c</font><font style="font-family:Arial;font-size:10pt;">omprehensive </font><font style="font-family:Arial;font-size:10pt;">i</font><font style="font-family:Arial;font-size:10pt;">ncome (</font><font style="font-family:Arial;font-size:10pt;">l</font><font style="font-family:Arial;font-size:10pt;">oss), a component of Stockholders' Equity, to the extent they are deemed effective. Ineffectiveness is measured based on the change in fair value of the forward contracts and the fair value of the hypothetical derivatives with terms that match the critical terms of the risk being hedged. Based on the criteria established by </font><font style="font-family:Arial;font-size:10pt;">current accounting standards</font><font style="font-family:Arial;font-size:10pt;">, the Company's cash flow hedge contracts are deemed to be highly effective. Changes in fair value of the C</font><font style="font-family:Arial;font-size:10pt;">ompany's net investment hedge are</font><font style="font-family:Arial;font-size:10pt;"> recorded in cumulative translation adjustment in Accumulated </font><font style="font-family:Arial;font-size:10pt;">o</font><font style="font-family:Arial;font-size:10pt;">ther comprehensive income (loss)</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">i</font><font style="font-family:Arial;font-size:10pt;">n the </font><font style="font-family:Arial;font-size:10pt;">accompanying </font><font style="font-family:Arial;font-size:10pt;">Consolidated Balance Sheets offsetting the change in cumulative translation adjustment attributable to the hedged portion of the Company's net investment in the foreign operation. Any realized gains or losses resulting from the</font><font style="font-family:Arial;font-size:10pt;"> foreign currency</font><font style="font-family:Arial;font-size:10pt;"> cash flow hedges are recognized together with the hedged transaction within Revenue.</font><font style="font-family:Arial;font-size:10pt;">  Any realized gains or losses from the interest rate swaps are recognized in interest income(expense). </font><font style="font-family:Arial;font-size:10pt;">Gains and losses from the settlements of the Company's net investment hedges remain in Accumulated </font><font style="font-family:Arial;font-size:10pt;">o</font><font style="font-family:Arial;font-size:10pt;">ther comprehensive income (loss)</font><font style="font-family:Arial;font-size:10pt;"> until partial or complete liquidation of the applicable net investment.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company also enters into fair value derivative contracts that hedge against </font><font style="font-family:Arial;font-size:10pt;">foreign currency exchange</font><font style="font-family:Arial;font-size:10pt;"> gains and losses</font><font style="font-family:Arial;font-size:10pt;"> primarily associated with short-term payables and receivables</font><font style="font-family:Arial;font-size:10pt;">. Changes in the fair value of derivative instruments designated as fair value hedges affect the carrying value of the asset or liability hedged, with changes in both the derivative instrument and the hedged asset or liability being recognized in </font><font style="font-family:Arial;font-size:10pt;">Other income (expense), net </font><font style="font-family:Arial;font-size:10pt;">in</font><font style="font-family:Arial;font-size:10pt;"> the </font><font style="font-family:Arial;font-size:10pt;">accompanying </font><font style="font-family:Arial;font-size:10pt;">Consolidated Statements of Operations and Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;">. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In addition to hedging activities, the Company has embedded derivatives in certain foreign lease contracts. The Company bifurcates </font><font style="font-family:Arial;font-size:10pt;">and</font><font style="font-family:Arial;font-size:10pt;"> calculates the</font><font style="font-family:Arial;font-size:10pt;"> fair values</font><font style="font-family:Arial;font-size:10pt;"> of</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">the embedded derivative feature from the host contract with any changes in fair value of the embedded derivatives recognized in Cost of </font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;">ervices.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Property, Plant and Equipment</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Property, plant and equipment are stated at historical cost less accumulated depreciation and amortization. Maintenance, repairs and minor renewals are expensed as incurred. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Depreciation and amortization are computed on the straight-line method based on the following estimated useful lives:</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Building</font></td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">25 years</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Computer equipment and software</font></td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">3 to 5 years</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Telephone equipment</font></td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">4 to 7 years</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Furniture and fixtures</font></td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">5 years</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Leasehold improvements</font></td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">Lesser of economic useful life (typically 10 years)</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;">&#160;</td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">or original lease term</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Other</font></td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">3 to 7 years</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;">&#160;</td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;">&#160;</td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company evaluates the carrying value of property, plant and equipment for impairment whenever events or changes in circumstances indicate that the carrying amounts may not be recoverable</font><font style="font-family:Arial;font-size:10pt;">.</font><font style="font-family:Arial;font-size:10pt;"> An asset is considered to be impaired when the </font><font style="font-family:Arial;font-size:10pt;">forecasted</font><font style="font-family:Arial;font-size:10pt;"> undiscounted cash flows of an asset group are estimated to be less than its carrying value. The amount of impairment recognized is the difference between the carrying value of the asset group and its fair value. Fair value estimates are based on assumptions concerning the amount and timing of </font><font style="font-family:Arial;font-size:10pt;">forecasted future</font><font style="font-family:Arial;font-size:10pt;"> cash flows. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Software Development Costs</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company capitalizes c</font><font style="font-family:Arial;font-size:10pt;">osts incurred to acquire or develop software </font><font style="font-family:Arial;font-size:10pt;">for internal use</font><font style="font-family:Arial;font-size:10pt;">. Capitalized software development costs are </font><font style="font-family:Arial;font-size:10pt;">amortized using the straight-line method over an estimate</font><font style="font-family:Arial;font-size:10pt;">d</font><font style="font-family:Arial;font-size:10pt;"> useful life equal to the lesser of the license term or 4 years. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Goodwill</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company evaluates goodwill for possible impairment at least annually in the fourth quarter, and whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. The Company uses a three step process to assess the realizability of goodwill based on recently adopted accounting guidance. The first step, Step 0, is a qualitative assessment that analyzes current economic indicators associated with a particular reporting unit. For example, the Company analyzes changes in economic, market and industry conditions, business strategy, cost factors, and financial performance, among others, to determine if there would be a significant decline to the fair value of a particular reporting unit. A qualitative assessment also includes analyzing the excess fair value of a reporting unit over its carrying value from impairment assessments performed in previous years. If the qualitative assessment indicates a stable or improved fair value, no further testing is required. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">If a qualitative assessment indicates that a significant decline to fair value of a reporting unit is more likely than not, or if a reporting unit's fair value has historically been closer to its carrying value, the Company will proceed to Step 1 testing where the Company calculates the fair value of a reporting unit based on discounted future probability-weighted cash flows. If Step 1 indicates that the carrying value of a reporting unit is in excess of its fair value, the Company will proceed to Step 2 where the fair value of the reporting unit will be allocated to assets and liabilities as they would in a business combination. Impairment occurs when the carrying amount of goodwill exceeds its estimated fair value calculated in Step 2.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Contract Acquisition Costs</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Amounts paid to or on behalf of clients to obtain long-term contracts are capitalized and amortized in proportion to the initial expected future revenue from the contract, which in most cases results in straight-line amortization over the life of the contract. These costs are recorded as a reduction to Revenue</font><font style="font-family:Arial;font-size:10pt;">. </font><font style="font-family:Arial;font-size:10pt;">The Company evaluates the recoverability of these costs based on the individual underlying client contracts' </font><font style="font-family:Arial;font-size:10pt;">forecasted</font><font style="font-family:Arial;font-size:10pt;"> future cash flows.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Other Intangible Assets</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company has other intangible assets that include customer relationships (definite-lived) and trade names (indefinite-lived). Definite-lived intangible assets are amortized on a straight-line basis over their estimated useful lives, which range from </font><font style="font-family:Arial;font-size:10pt;">less than one year</font><font style="font-family:Arial;font-size:10pt;"> to 1</font><font style="font-family:Arial;font-size:10pt;">1</font><font style="font-family:Arial;font-size:10pt;"> years. The Company evaluates the carrying value of its definite-lived intangible assets whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. An asset is considered to be impaired when the forecasted undiscounted cash flows of an asset group are estimated to be less than its carrying value. The Company evaluates indefinite-lived intangible assets for possible impairment at least annually or whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. An intangible asset with an indefinite life (a trade name) is evaluated for possible impairment by comparing the fair value of the asset with its carrying value. Fair value is estimated as the discounted value of future revenues arising from a trade name using a royalty rate that an independent party would pay for use of that trade name. An impairment charge is recorded if the trade name's carrying value exceeds its estimated fair value.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Self Insurance Liabilities</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company self-insures for certain levels of workers' compensation, employee health and general liability insurance. The Company records estimated liabilities for these insurance lines based upon analyses of historical claims experience. The most significant assumption the Company makes in estimating these liabilities is that future claims experience will emerge in a similar pattern with historical claims experience. The liabilities related to workers' compensation and employee health insurance are included in Accrued </font><font style="font-family:Arial;font-size:10pt;">e</font><font style="font-family:Arial;font-size:10pt;">mployee </font><font style="font-family:Arial;font-size:10pt;">c</font><font style="font-family:Arial;font-size:10pt;">ompensation and </font><font style="font-family:Arial;font-size:10pt;">b</font><font style="font-family:Arial;font-size:10pt;">enefits in the accompanying Consolidated Balance Sheets. The liability for other general liability insurance is included in Other </font><font style="font-family:Arial;font-size:10pt;">a</font><font style="font-family:Arial;font-size:10pt;">ccrued </font><font style="font-family:Arial;font-size:10pt;">e</font><font style="font-family:Arial;font-size:10pt;">xpenses in the accompanying Consolidated Balance Sheets.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Restructuring Liabilities</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company routinely assesses the profitability and utilization of its delivery centers and existing markets. In some cases, the Company has chosen to close under-performing delivery centers and complete reductions in workforce to enhance future profitability. Severance payments that occur from reductions in workforce are in accordance with the Company's postemployment plans and/or statutory requirements that are communicated to all employees upon hire date; therefore, severance liabilities are recognized when they are determined to be probable and reasonably estimable. Other liabilities for costs associated with an exit or disposal activity are recognized when the liability is incurred, rather than upon commitment to a plan.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">A significant assumption used in determining the amount of estimated liability for closing delivery centers is the future lease payments on vacant centers, which the Company determines based on its ability to successfully negotiate early termination agreements with landlords and/or to sublease the facility. If the Company's actual results differ from these estimates, additional gains or losses would be recorded</font><font style="font-family:Arial;font-size:10pt;"> within Restructuring charges, net</font><font style="font-family:Arial;font-size:10pt;"> in </font><font style="font-family:Arial;font-size:10pt;">the accompanying</font><font style="font-family:Arial;font-size:10pt;"> Consolidated Statements </font><font style="font-family:Arial;font-size:10pt;">of Operations</font><font style="font-family:Arial;font-size:10pt;"> and Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;">. The accrual for restructuring l</font><font style="font-family:Arial;font-size:10pt;">iabilities is included in Other </font><font style="font-family:Arial;font-size:10pt;">a</font><font style="font-family:Arial;font-size:10pt;">ccrued </font><font style="font-family:Arial;font-size:10pt;">e</font><font style="font-family:Arial;font-size:10pt;">xpenses in the accompanying Consolidated Balance Sheets.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Grant Advances</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company receives grants from various government levels as an incentive to locate delivery centers in their jurisdictions. The Company's policy is to account for grant monies received in advance as a liability and recognize to income as either a reduction to Cost of </font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;">ervices or Depreciation </font><font style="font-family:Arial;font-size:10pt;">e</font><font style="font-family:Arial;font-size:10pt;">xpense over the term of the grant, when it is reasonably assured that the conditions of the grant have been or will be met.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Income Taxes</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Accounting for income taxes required</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">recognition of deferred tax assets and liabilities for the expected future income tax consequences of transactions that have been included in the Consolidated Financial Statements or tax returns. Under this method, deferred tax assets and liabilities are determined based on the difference between the financial statement and tax basis of assets and liabilities using enacted tax rates in effect for the year in which the differences are expected to reverse. Gross deferred tax assets may then be reduced by a valuation allowance for amounts that do not satisfy the realization criteria </font><font style="font-family:Arial;font-size:10pt;">established by current accounting standards</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">T</font><font style="font-family:Arial;font-size:10pt;">he Company </font><font style="font-family:Arial;font-size:10pt;">accounts for uncertain tax positions using</font><font style="font-family:Arial;font-size:10pt;"> a two-step approach to recognizing and measuring uncertain tax positions. The first step is to determine if the weight of available evidence indicates that it is more likely than not that the tax position will be sustained on audit. The second step is to estimate and measure the tax benefit as the amount that has a greater than 50% likelihood of being realized upon ultimate settlement with the tax authority. The Company evaluates these uncertain tax positions on a quarterly basis. This evaluation is based on the consideration of several factors including changes in facts or circumstances, changes in applicable tax law, and settlement of issues under audit. The Company recognizes interest and penalties related to uncertain tax positions </font><font style="font-family:Arial;font-size:10pt;">as a part of the </font><font style="font-family:Arial;font-size:10pt;">Provision for </font><font style="font-family:Arial;font-size:10pt;">i</font><font style="font-family:Arial;font-size:10pt;">ncome </font><font style="font-family:Arial;font-size:10pt;">t</font><font style="font-family:Arial;font-size:10pt;">axes in the </font><font style="font-family:Arial;font-size:10pt;">accompanying</font><font style="font-family:Arial;font-size:10pt;"> Consol</font><font style="font-family:Arial;font-size:10pt;">idated Statements of Operations</font><font style="font-family:Arial;font-size:10pt;"> and Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company provides for </font><font style="font-family:Arial;font-size:10pt;">U.S.</font><font style="font-family:Arial;font-size:10pt;">&#160;income tax expense on the earnings of foreign subsidiaries unless the subsidiaries' earnings are considered permanently reinvested outside the </font><font style="font-family:Arial;font-size:10pt;">U.S.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Equity-Based Compensation Expense</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Equity-based compensation expense for all share-based payment awards granted is determined based on the grant-date fair value net of an estimated forfeiture rate on a straight-line basis over the requisite service period of </font><font style="font-family:Arial;font-size:10pt;">the</font><font style="font-family:Arial;font-size:10pt;"> award, which is typically the vesting term of the share-based payment award. The Company estimates the forfeiture rate annually based on its historical experience of forfeited awards.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Foreign Currency Translation</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The assets and liabilities of the Company's foreign subsidiaries, whose functional currency is not the U.S.&#160;dollar, are translated at the exchange rates in effect on the last day of the period and income and expenses are translated using the monthly average exchange rates in effect for the period in which the items occur. Foreign currency translation gains and losses are recorded in Accumulated </font><font style="font-family:Arial;font-size:10pt;">other comprehensive income (loss)</font><font style="font-family:Arial;font-size:10pt;"> within equity. Foreign currency transaction gains and losses are included in Other</font><font style="font-family:Arial;font-size:10pt;"> income (expense)</font><font style="font-family:Arial;font-size:10pt;">, net in the accompanying Consol</font><font style="font-family:Arial;font-size:10pt;">idated Statements of Operations</font><font style="font-family:Arial;font-size:10pt;"> and Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;">.</font><font style="font-family:Arial;font-size:10pt;"> </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Revenue Recognition</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company recognizes revenue when evidence of an arrangement exists, the delivery of service has occurred, the fee is fixed or determinable and collection is reasonably assured. The BPO inbound and outbound service fees are based on either a per minute, per hour, per transaction or per call basis. Certain client programs provide for adjustments to monthly billings based upon whether </font><font style="font-family:Arial;font-size:10pt;">the Company </font><font style="font-family:Arial;font-size:10pt;">achieve</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;">, exceed</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;"> or fail</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;"> certain performance criteria. Adjustments to monthly billings consist of contractual bonuses/penalties, holdbacks and other performance based contingencies. Revenue recognition is limited to the amount that is not contingent upon delivery of future services or meeting other specified performance conditions.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Revenue also consists of services for agent training, program launch, professional consulting, fully-hosted or managed technology and learning innovation services. These service offerings may contain multiple element arrangements whereby the Company determines if those service offerings represent separate units of accounting. A deliverable constitutes a separate unit of accounting when it has standalone value, and where return rights exist, delivery or performance of the undelivered items is considered probable and substantially within our control. If those deliverables are determined to be separate units of accounting, revenue is recognized as services are provided. If those deliverables are not determined to be separate units of accounting, revenue for the delivered services are bundled into one unit of accounting and recognized over the life of the arrangement or at the time all services and deliverables have been delivered and satisfied. The Company allocates revenue to each of the deliverables based on a selling price hierarchy of vendor specific objective evidence (&#8220;VSOE&#8221;), third-party evidence, and then estimated selling price. VSOE is based on the price charged when the deliverable is sold separately. Third-party evidence is based on largely interchangeable competitor services in standalone sales to similarly situated customers. Estimated selling price is based on the Company's best estimate of what the selling prices of deliverables would be if they were sold regularly on a standalone basis. Estimated selling price is established considering multiple factors including, but not limited to, pricing practices in different geographies, service offerings, and customer classifications. Once the Company allocates revenue to each deliverable, the Company recognizes revenue when all revenue recognition criteria are met. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Periodically, the Company will make certain expenditures related to acquiring contracts or provide up-front discounts for future services. These expenditures are capitalized as Contract Acquisition Costs and amortized in proportion to the expected future revenue from the contract, which in most cases results in straight-line amortization over the life of the contract. Amortization of these costs is recorded as a reduction to revenue.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Deferred Revenue and Costs</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company records amounts billed and received, but not earned, as deferred revenue. These amounts are recorded in Deferred revenue or as a component of Other long-term liabilities in the accompanying Consolidated Balance Sheets based on the period over which the Company expects to render services.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Current </font><font style="font-family:Arial;font-size:10pt;">accounting standards</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">require</font><font style="font-family:Arial;font-size:10pt;"> the deferral of revenue for initial training that occurs upon commencement of a new client contract if that training is billed separately to a client. Accordingly, the corresponding training costs, consisting primarily of labor and related expenses, are also deferred. In these circumstances, both the training revenue and costs are amortized straight-line over the life of the client contract as a component of Revenue and Cost of </font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;">ervices, respectively. In situations where these initial training costs are not billed separately, but rather included in the hourly service rates paid by the client over the life of the contract, no deferral is necessary as the revenue is being recognized over the life of the contract and the associated training costs are expensed as incurred.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Rent Expense</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company has negotiated certain rent holidays, landlord/tenant incentives and escalations in the base price of rent payments over the initial term of its operating leases. The initial term includes the &#8220;build-out&#8221; period of leases, where no rent payments are typically due. The Company recognizes rent holidays and rent escalations on a straight-line basis to rent expense over the lease term. The landlord/tenant incentives are recorded as an increase to deferred rent liabilities and amortized on a straight line basis to rent expense over the initial lease term. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Asset Retirement Obligations</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Asset retirement obligations relate to </font><font style="font-family:Arial;font-size:10pt;">legal obligations associated with the retirement of long-lived assets resulting from the acquisition, construction, development and/or normal use of the underlying assets.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company records all asset retirement obligations</font><font style="font-family:Arial;font-size:10pt;"> at estimated fair value. The Company's asset retirement obligations</font><font style="font-family:Arial;font-size:10pt;"> primarily relate to clauses in </font><font style="font-family:Arial;font-size:10pt;">its delivery center </font><font style="font-family:Arial;font-size:10pt;">operating leases </font><font style="font-family:Arial;font-size:10pt;">which require the Company to return the leased premises to its original condition</font><font style="font-family:Arial;font-size:10pt;">. The associated asset retirement obligations are capitalized as part of the carrying amount of the underlying asset and depreciated over the estimated useful life of the asset. The liability, reported within Other </font><font style="font-family:Arial;font-size:10pt;">l</font><font style="font-family:Arial;font-size:10pt;">ong-</font><font style="font-family:Arial;font-size:10pt;">t</font><font style="font-family:Arial;font-size:10pt;">erm </font><font style="font-family:Arial;font-size:10pt;">l</font><font style="font-family:Arial;font-size:10pt;">iabilities, is accreted through charges to operating expenses. If the asset retirement obligation is settled for a</font><font style="font-family:Arial;font-size:10pt;">n amount</font><font style="font-family:Arial;font-size:10pt;"> other than the carrying amount of the liability, the Company recognizes a gain or loss on settlement.</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Recently Issued Accounting Pronouncements</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Effective January 1, 2011, the Company adopted new revenue guidance that requires an entity to apply the relative selling price allocation method in order to estimate a selling price for all units of accounting, including delivered items when vendor-specific objective evidence or acceptable third-party evidence does not exist. The adoption of this standard did not have a material impact on the Company's results of operations, financial position, or cash flows.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In December 2010, the FASB issued new guidance related to goodwill impairment testing. The new guidance clarifies the requirements of when to perform step 2 of impairment testing for goodwill for reporting units with zero or negative carrying amounts. </font><font style="font-family:Arial;font-size:10pt;">The Company adopted this guidance on January 1, 2011 and </font><font style="font-family:Arial;font-size:10pt;">it did</font><font style="font-family:Arial;font-size:10pt;"> not have a material impact on the Company's results of operations, financial position, or cash flows because the Company has not historically had or</font><font style="font-family:Arial;font-size:10pt;"> is</font><font style="font-family:Arial;font-size:10pt;"> expected to have a reporting unit with goodwill and a zero or negative carrying amount</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In May 2011, the FASB amended its guidance, to converge fair value measurement and disclosure guidance in U.S. GAAP with International Financial Reporting Standards (&#8220;IFRS&#8221;). IFRS is a comprehensive series of accounting standards published by the International Accounting Standards Board. The amendment changes the wording used to describe the requirements in U.S. GAAP for measuring fair value and for disclosing information about fair value measurements. The FASB does not intend for the amendment to result in a change in the application of the requirements in the current authoritative guidance. The amendment becomes effective prospectively for the Company's interim period ending March 31, 2012. Early application is not permitted. The Company does not expect the amendment to have a material impact on its financial position, result</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;"> of operations or cash flows.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In June 2011, the FASB amended its guidance on the presentation of comprehensive income. Under the amended guidance, an entity has the option to present comprehensive income in either one or two consecutive financial statements. A single statement must present the components of net income and total net income, the components of other comprehensive income and total other comprehensive income, and a total for comprehensive income. In a two-statement approach, an entity must present the components of net income and total net income in the first statement. That statement must be immediately followed by a financial statement that presents the components of other comprehensive income, a total for other comprehensive income, and a total for comprehensive income. The option under current guidance that permits the presentation of other comprehensive income in the statement of changes in stockholders' equity has been eliminated. The amendment becomes effective retrospectively for the Company's interi</font><font style="font-family:Arial;font-size:10pt;">m period ending March 31, 2012.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In September 2011, the FASB amended its guidance on the annual testing of goodwill for impairment. The amended guidance will allow companies to assess qualitative factors to determine if it is more-likely-than-not that goodwill might be impaired and whether it is necessary to perform the two-step goodwill impairment test required under the current accounting standards. This guidance will be effective for annual and interim goodwill impairment tests performed for fiscal years beginning after December 15, 2011. Early adoption of this amended guidanc</font><font style="font-family:Arial;font-size:10pt;">e is permitted. The Company</font><font style="font-family:Arial;font-size:10pt;"> early adopt</font><font style="font-family:Arial;font-size:10pt;">ed</font><font style="font-family:Arial;font-size:10pt;"> this amended guidance and </font><font style="font-family:Arial;font-size:10pt;">applied</font><font style="font-family:Arial;font-size:10pt;"> a more qualitative assessment for its annual goodwill impairment test </font><font style="font-family:Arial;font-size:10pt;">p</font><font style="font-family:Arial;font-size:10pt;">erformed</font><font style="font-family:Arial;font-size:10pt;"> on</font><font style="font-family:Arial;font-size:10pt;"> December 1, 2011.</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">The </font><font style="font-family:Arial;font-size:10pt;">adoption of this guidance did not</font><font style="font-family:Arial;font-size:10pt;"> have a material impact on its financial position, result</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;"> of operations or cash flows.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In December 2011, the FASB issued additional guidance related to the presentation of other comprehensive income. This guidance is intended to allow the FASB time to re-deliberate whether it is necessary to require entities to present the effects of reclassifications out of accumulated other comprehensive income in both the statement in which net income is presented and the statement in which other comprehensive income is presented.</font><font style="font-family:Arial;font-size:10pt;"> This guidance defers the effective date of only those provisions in the other comprehensive income guidance that relate to the presentation of reclassification adjustments out of other comprehensive income and reinstates </font><font style="font-family:Arial;font-size:10pt;">t</font><font style="font-family:Arial;font-size:10pt;">he previous requirements to present reclassification adjustments either on the face of the statement in which other comprehensive income is reported or to disclos</font><font style="font-family:Arial;font-size:10pt;">e</font><font style="font-family:Arial;font-size:10pt;"> them in a note to the financial statements. The amendments in this new guidance are effective at the same time as the amendments in the other comprehensive income guidance explained above, which is for fiscal years, and interim periods within those years, beginning after December 15, 2011. The Company does not expect the adoption of this standard to have a material impact on its </font><font style="font-family:Arial;font-size:10pt;">financial position, results of operations or cash flows.</font></p><span></span></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>ttec_OverviewAndSummaryOfSignificantAccountingPoliciesAbstract</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureAndSignificantAccountingPoliciesTextBlock">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The entire disclosure for the organization, consolidation and basis of presentation of financial statements disclosure, and significant accounting policies of the reporting entity. May be provided in more than one note to the financial statements, as long as users are provided with an understanding of (1) the significant judgments and assumptions made by an enterprise in determining whether it must consolidate a VIE and/or disclose information about its involvement with a VIE, (2) the nature of restrictions on a consolidated VIE's assets reported by an enterprise in its statement of financial position, including the carrying amounts of such assets, (3) the nature of, and changes in, the risks associated with an enterprise's involvement with the VIE, and (4) how an enterprise's involvement with the VIE affects the enterprise's financial position, financial performance, and cash flows.  Describes procedure if disclosures are provided in more than one note to the financial statements.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Principles Board Opinion (APB)<br><br> -Number 22<br><br> -Paragraph 8<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Name Statement of Position (SOP)<br><br> -Publisher AICPA<br><br> -Number 94-6<br><br> -Paragraph 10<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Name FASB Interpretation (FIN)<br><br> -Publisher FASB<br><br> -Number 46R<br><br> -Paragraph 4, 14, 15<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureAndSignificantAccountingPoliciesTextBlock</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>nonnum:textBlockItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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            </div>
          </td>
        </tr>
      </table>
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<DOCUMENT>
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<DESCRIPTION>IDEA: XBRL DOCUMENT
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<html>
  <head>
    <META http-equiv="Content-Type" content="text/html; charset=us-ascii">
    <link rel="StyleSheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script></head>
  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EMCBG">
      <tr>
        <th class="tl" colspan="1" rowspan="1">
          <div style="width: 200px;"><strong>Consolidated Balance Sheets (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th">
          <div>Dec. 31, 2011</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2010</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AssetsCurrentAbstract', window );"><strong>Current assets</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CashAndCashEquivalentsAtCarryingValue', window );">Cash and cash equivalents</a></td>
        <td class="nump">$ 156,371<span></span></td>
        <td class="nump">$ 119,385<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccountsReceivableNetCurrent', window );">Accounts receivable, net</a></td>
        <td class="nump">243,636<span></span></td>
        <td class="nump">233,706<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PrepaidExpenseAndOtherAssets', window );">Prepaids and other current assets</a></td>
        <td class="nump">37,434<span></span></td>
        <td class="nump">38,486<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxAssetsNetCurrent', window );">Deferred tax assets, net</a></td>
        <td class="nump">22,994<span></span></td>
        <td class="nump">8,770<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxesReceivable', window );">Income tax receivable</a></td>
        <td class="nump">17,847<span></span></td>
        <td class="nump">23,869<span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AssetsCurrent', window );">Total current assets</a></td>
        <td class="nump">478,282<span></span></td>
        <td class="nump">424,216<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AssetsNoncurrentAbstract', window );"><strong>Long-term assets</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentNet', window );">Property, plant and equipment, net</a></td>
        <td class="nump">100,321<span></span></td>
        <td class="nump">105,528<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Goodwill</a></td>
        <td class="nump">70,844<span></span></td>
        <td class="nump">52,707<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ContractAcquisitionCostsNet', window );">Contract acquisition costs, net</a></td>
        <td class="nump">2,866<span></span></td>
        <td class="nump">2,782<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxAssetsNetNoncurrent', window );">Deferred tax assets, net</a></td>
        <td class="nump">32,512<span></span></td>
        <td class="nump">37,944<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherAssetsNoncurrent', window );">Other long-term assets</a></td>
        <td class="nump">62,153<span></span></td>
        <td class="nump">37,446<span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AssetsNoncurrent', window );">Total long-term assets</a></td>
        <td class="nump">268,696<span></span></td>
        <td class="nump">236,407<span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Assets', window );">Total assets</a></td>
        <td class="nump">746,978<span></span></td>
        <td class="nump">660,623<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LiabilitiesCurrentAbstract', window );"><strong>Current liabilities</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccountsPayableCurrent', window );">Accounts payable</a></td>
        <td class="nump">27,555<span></span></td>
        <td class="nump">23,599<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EmployeeRelatedLiabilitiesCurrent', window );">Accrued employee compensation and benefits</a></td>
        <td class="nump">71,500<span></span></td>
        <td class="nump">72,406<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccruedLiabilitiesCurrent', window );">Other accrued expenses</a></td>
        <td class="nump">33,816<span></span></td>
        <td class="nump">40,682<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccruedIncomeTaxesCurrent', window );">Income tax payable</a></td>
        <td class="nump">10,051<span></span></td>
        <td class="nump">23,175<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxLiabilitiesCurrent', window );">Deferred tax liabilities, net</a></td>
        <td class="nump">912<span></span></td>
        <td class="nump">2,235<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredRevenueCurrent', window );">Deferred revenue</a></td>
        <td class="nump">15,895<span></span></td>
        <td class="nump">5,570<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherLiabilitiesCurrent', window );">Other current liabilities</a></td>
        <td class="nump">10,282<span></span></td>
        <td class="nump">4,584<span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LiabilitiesCurrent', window );">Total current liabilities</a></td>
        <td class="nump">170,011<span></span></td>
        <td class="nump">172,251<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LiabilitiesNoncurrentAbstract', window );"><strong>Long-term liabilities</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LongTermLineOfCredit', window );">Line of credit</a></td>
        <td class="nump">64,000<span></span></td>
        <td class="nump">0<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_NegativeInvestmentInDeconsolidatedSubsidiary', window );">Negative investment in deconsolidated subsidiary</a></td>
        <td class="nump">76<span></span></td>
        <td class="nump">76<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxLiabilitiesNoncurrent', window );">Deferred tax liabilities, net</a></td>
        <td class="nump">3,020<span></span></td>
        <td class="nump">3,559<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredRentCredit', window );">Deferred rent</a></td>
        <td class="nump">6,729<span></span></td>
        <td class="nump">10,363<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherLiabilitiesNoncurrent', window );">Other long-term liabilities</a></td>
        <td class="nump">32,895<span></span></td>
        <td class="nump">19,556<span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LiabilitiesNoncurrent', window );">Total long-term liabilities</a></td>
        <td class="nump">106,720<span></span></td>
        <td class="nump">33,554<span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Liabilities', window );">Total liabilities</a></td>
        <td class="nump">276,731<span></span></td>
        <td class="nump">205,805<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CommitmentsAndContingencies', window );">Commitments and contingencies (Note 15)</a></td>
        <td class="nump">0<span></span></td>
        <td class="nump">0<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract', window );"><strong>Stockholders' equity</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PreferredStockValue', window );">Preferred stock - $0.01 par value: 10,000,000 shares authorized; zero shares outstanding as of December 31, 2011 and December 31, 2010</a></td>
        <td class="nump">0<span></span></td>
        <td class="nump">0<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CommonStockValueOutstanding', window );">Common stock - $0.01 par value; 150,000,000 shares authorized; 56,635,319 and 57,875,269 shares outstanding as of December 31, 2011 and December 31, 2010, respectively</a></td>
        <td class="nump">566<span></span></td>
        <td class="nump">579<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AdditionalPaidInCapital', window );">Additional paid-in capital</a></td>
        <td class="nump">350,386<span></span></td>
        <td class="nump">349,157<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockValue', window );">Treasury stock at cost: 25,416,934 and 24,179,176 shares as of December 31, 2011 and December 31, 2010, respectively</a></td>
        <td class="num">(357,267)<span></span></td>
        <td class="num">(322,946)<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax', window );">Accumulated other comprehensive income (loss)</a></td>
        <td class="num">(5,474)<span></span></td>
        <td class="nump">20,334<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RetainedEarningsAccumulatedDeficit', window );">Retained earnings</a></td>
        <td class="nump">470,776<span></span></td>
        <td class="nump">396,602<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_MinorityInterest', window );">Noncontrolling interest</a></td>
        <td class="nump">11,260<span></span></td>
        <td class="nump">11,092<span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest', window );">Total stockholders' equity</a></td>
        <td class="nump">470,247<span></span></td>
        <td class="nump">454,818<span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LiabilitiesAndStockholdersEquity', window );">Total liabilities and stockholders' equity</a></td>
        <td class="nump">$ 746,978<span></span></td>
        <td class="nump">$ 660,623<span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ContractAcquisitionCostsNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Contract acquisition costs, net</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>ttec_ContractAcquisitionCostsNet</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_NegativeInvestmentInDeconsolidatedSubsidiary">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Negative investment in deconsolidated subsidiary</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>ttec_NegativeInvestmentInDeconsolidatedSubsidiary</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AccountsPayableCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Carrying value as of the balance sheet date of liabilities incurred (and for which invoices have typically been received) and payable to vendors for goods and services received that are used in an entity's business. Used to reflect the current portion of the liabilities (due within one year or within the normal operating cycle if longer).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 19<br><br><br><br> -Subparagraph a<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.19(a))<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_AccountsPayableCurrent</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AccountsReceivableNetCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount due from customers or clients, within one year of the balance sheet date (or the normal operating cycle, whichever is longer), for goods or services (including trade receivables) that have been delivered or sold in the normal course of business, reduced to the estimated net realizable fair value by an allowance established by the entity of the amount it deems uncertain of collection.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 3<br><br><br><br> -Subparagraph a(1)<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 4<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.3-4)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_AccountsReceivableNetCurrent</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AccruedIncomeTaxesCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Carrying amount as of the balance sheet date of the unpaid sum of the known and estimated amounts payable to satisfy all currently due domestic and foreign income tax obligations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Article 7<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 15<br><br><br><br> -Subparagraph b(1)<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Article 9<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 15<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 20<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.20)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 109<br><br><br><br> -Section Appendix E<br><br><br><br> -Paragraph 289<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name FASB Interpretation (FIN)<br><br><br><br> -Number 48<br><br><br><br> -Paragraph 15, 21<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_AccruedIncomeTaxesCurrent</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AccruedLiabilitiesCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Carrying value as of the balance sheet date of obligations incurred and payable, pertaining to costs that are statutory in nature, are incurred on contractual obligations, or accumulate over time and for which invoices have not yet been received or will not be rendered. Examples include taxes, interest, rent and utilities. Used to reflect the current portion of the liabilities (due within one year or within the normal operating cycle if longer).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 20<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.20)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_AccruedLiabilitiesCurrent</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Accumulated change in equity from transactions and other events and circumstances from non-owner sources, net of tax effect, at period end. Excludes Net Income (Loss), and accumulated changes in equity from transactions resulting from investments by owners and distributions to owners. Includes foreign currency translation items, certain pension adjustments, unrealized gains and losses on certain investments in debt and equity securities, other than temporary impairment (OTTI) losses related to factors other than credit losses on available-for-sale and held-to-maturity debt securities that an entity does not intend to sell and it is not more likely than not that the entity will be required to sell before recovery of the amortized cost basis, as well as changes in the fair value of derivatives related to the effective portion of a designated cash flow hedge.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 220<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 13<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6920043&amp;loc=d3e653-108580<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 130<br><br><br><br> -Paragraph 14, 17, 26<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 31<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher AICPA<br><br><br><br> -Name Accounting Principles Board Opinion (APB)<br><br><br><br> -Number 12<br><br><br><br> -Paragraph 10<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name FASB Staff Position (FSP)<br><br><br><br> -Number FAS115-1/124-1<br><br><br><br> -Paragraph 15D<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 220<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 11<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6920043&amp;loc=d3e637-108580<br><br><br><br><br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 04<br><br><br><br> -Article 3<br><br><br><br><br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 220<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 14<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6920043&amp;loc=d3e681-108580<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AdditionalPaidInCapital">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Excess of issue price over par or stated value of the entity's capital stock and amounts received from other transactions involving the entity's stock or stockholders. Includes adjustments to additional paid in capital. Some examples of such adjustments include recording the issuance of debt with a beneficial conversion feature and certain tax consequences of equity instruments awarded to employees. Use this element for the aggregate amount of additional paid-in capital associated with common and preferred stock. For additional paid-in capital associated with only common stock, use the element additional paid in capital, common stock. For additional paid-in capital associated with only preferred stock, use the element additional paid in capital, preferred stock.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 31<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.30(a)(1))<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_AdditionalPaidInCapital</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_Assets">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Sum of the carrying amounts as of the balance sheet date of all assets that are recognized. Assets are probable future economic benefits obtained or controlled by an entity as a result of past transactions or events.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Article 7<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 12<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br> -Section S99<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Publisher FASB<br><br><br><br> -Paragraph 1<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Concepts (CON)<br><br><br><br> -Number 6<br><br><br><br> -Paragraph 25<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 18<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.18)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_Assets</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AssetsCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Sum of the carrying amounts as of the balance sheet date of all assets that are expected to be realized in cash, sold, or consumed within one year (or the normal operating cycle, if longer). Assets are probable future economic benefits obtained or controlled by an entity as a result of past transactions or events.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 3<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6361293&amp;loc=d3e6801-107765<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Section 45<br><br><br><br> -SubTopic 10<br><br><br><br> -Topic 210<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6361293&amp;loc=d3e6676-107765<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Paragraph 1<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 9<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.9)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 1<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6361293&amp;loc=d3e6676-107765<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_AssetsCurrent</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AssetsCurrentAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_AssetsCurrentAbstract</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AssetsNoncurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Sum of the carrying amounts as of the balance sheet date of all assets that are expected to be realized in cash, sold or consumed after one year or beyond the normal operating cycle, if longer.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 18<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.10-17)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_AssetsNoncurrent</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AssetsNoncurrentAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_AssetsNoncurrentAbstract</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CashAndCashEquivalentsAtCarryingValue">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Includes currency on hand as well as demand deposits with banks or financial institutions. It also includes other kinds of accounts that have the general characteristics of demand deposits in that the Entity may deposit additional funds at any time and also effectively may withdraw funds at any time without prior notice or penalty. Cash equivalents, excluding items classified as marketable securities, include short-term, highly liquid investments that are both readily convertible to known amounts of cash, and so near their maturity that they present minimal risk of changes in value because of changes in interest rates. Generally, only investments with original maturities of three months or less qualify under that definition. Original maturity means original maturity to the entity holding the investment. For example, both a three-month US Treasury bill and a three-year Treasury note purchased three months from maturity qualify as cash equivalents. However, a Treasury note purchased three years ago does not become a cash equivalent when its remaining maturity is three months. Compensating balance arrangements that do not legally restrict the withdrawal or usage of cash amounts may be reported as Cash and Cash Equivalents, while legally restricted deposits held as compensating balances against borrowing arrangements, contracts entered into with others, or company statements of intention with regard to particular deposits are not generally reported as cash and cash equivalents. Includes cash and cash equivalents associated with the entity's continuing operations. Excludes cash and cash equivalents associated with the disposal group (and discontinued operation).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.1)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 1<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 95<br><br><br><br> -Paragraph 7<br><br><br><br> -Footnote 1<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 230<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 4<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3044-108585<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 95<br><br><br><br> -Paragraph 8, 9<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (a)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6361293&amp;loc=d3e6676-107765<br><br><br><br><br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Glossary Cash<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6506951<br><br><br><br><br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 95<br><br><br><br> -Paragraph 7, 26<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 9: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Glossary Cash Equivalents<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6507016<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_CashAndCashEquivalentsAtCarryingValue</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CommitmentsAndContingencies">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Represents the caption on the face of the balance sheet to indicate that the entity has entered into (1) purchase or supply arrangements that will require expending a portion of its resources to meet the terms thereof, and (2) is exposed to potential losses or, less frequently, gains, arising from (a) possible claims against a company's resources due to future performance under contract terms, and (b) possible losses or likely gains from uncertainties that will ultimately be resolved when one or more future events that are deemed likely to occur do occur or fail to occur.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 942<br><br><br><br> -SubTopic 210<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.9-03.17)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6876686&amp;loc=d3e534808-122878<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 17<br><br><br><br> -Article 9<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Article 7<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 19<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 25<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 944<br><br><br><br> -SubTopic 210<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.7-03.(a),19)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879938&amp;loc=d3e572229-122910<br><br><br><br><br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 450<br><br><br><br> -SubTopic 20<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 1<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6952336&amp;loc=d3e14326-108349<br><br><br><br><br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 5<br><br><br><br> -Paragraph 8, 9<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.25)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_CommitmentsAndContingencies</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                    <td><strong> Period Type:</strong></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Value of all classes of common stock held by shareholders. May be all or portion of the number of common shares authorized. These shares exclude common shares repurchased by the entity and held as treasury shares.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 30<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.29)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                    <td><strong> Period Type:</strong></td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredRentCredit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cumulative difference between the rental payments required by a lease agreement and the rental income or expense recognized on a straight-line basis, or other systematic and rational basis more representative of the time pattern in which use or benefit is granted or derived from the leased property, expected to be recognized in income or expense over the term of the leased property by the lessor or lessee, respectively.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name FASB Technical Bulletin (FTB)<br><br><br><br> -Number 85-3<br><br><br><br> -Paragraph 2<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 13<br><br><br><br> -Paragraph 19<br><br><br><br> -Subparagraph b<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 840<br><br><br><br> -SubTopic 20<br><br><br><br> -Section 25<br><br><br><br> -Paragraph 1<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6453417&amp;loc=d3e39896-112707<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_DeferredRentCredit</nobr></td>
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                    <td>us-gaap_</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                    <td><strong> Period Type:</strong></td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The carrying amount of consideration received or receivable as of the balance sheet date on potential earnings that were not recognized as revenue in conformity with GAAP, and which are expected to be recognized as such within one year or the normal operating cycle, if longer, including sales, license fees, and royalties, but excluding interest income.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 8<br><br><br><br> -Subparagraph (b)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6361293&amp;loc=d3e6935-107765<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher AICPA<br><br><br><br> -Name Accounting Research Bulletin (ARB)<br><br><br><br> -Number 43<br><br><br><br> -Chapter 3<br><br><br><br> -Section A<br><br><br><br> -Paragraph 7, 8<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Staff Accounting Bulletin (SAB)<br><br><br><br> -Number Topic 13<br><br><br><br> -Section A<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 605<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SAB TOPIC 13.A.4(a).Q1)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6600647&amp;loc=d3e214044-122780<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_DeferredRevenueCurrent</nobr></td>
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                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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          </td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxAssetsNetCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The current portion of the aggregate tax effects as of the balance sheet date of all future tax deductions arising from temporary differences between tax basis and generally accepted accounting principles basis recognition of assets, liabilities, revenues and expenses, which can only be deducted for tax purposes when permitted under enacted tax laws; after deducting the allocated valuation allowance, if any, to reduce such amount to net realizable value. Deferred tax liabilities and assets are classified as current or noncurrent based on the classification of the related asset or liability for financial reporting. A deferred tax liability or asset that is not related to an asset or liability for financial reporting, including deferred tax assets related to carryforwards, are classified according to the expected reversal date of the temporary difference. An unrecognized tax benefit that is directly related to a position taken in a tax year that results in a net operating loss carryforward is presented as a reduction of the related deferred tax asset.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 2<br><br><br><br> -Subparagraph (b)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32537-109319<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 5<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907571&amp;loc=d3e31928-109318<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 109<br><br><br><br> -Paragraph 41, 42, 43<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 9<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907571&amp;loc=d3e31958-109318<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 4<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907571&amp;loc=d3e31917-109318<br><br><br><br><br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 6<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907571&amp;loc=d3e31931-109318<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_DeferredTaxAssetsNetCurrent</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxAssetsNetNoncurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The noncurrent portion as of the balance sheet date of the aggregate carrying amount of all future tax deductions arising from temporary differences between tax basis and generally accepted accounting principles basis recognition of assets, liabilities, revenues and expenses, which can only be deducted for tax purposes when permitted under enacted tax laws; after the valuation allowance, if any, to reduce such amount to net realizable value. Deferred tax liabilities and assets are classified as current or noncurrent based on the classification of the related asset or liability for financial reporting. A deferred tax liability or asset that is not related to an asset or liability for financial reporting, including deferred tax assets related to carryforwards, is classified according to the expected reversal date of the temporary difference.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 2<br><br><br><br> -Subparagraph (b)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32537-109319<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 5<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907571&amp;loc=d3e31928-109318<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 109<br><br><br><br> -Paragraph 41, 42, 43<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 9<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907571&amp;loc=d3e31958-109318<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 4<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907571&amp;loc=d3e31917-109318<br><br><br><br><br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 6<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907571&amp;loc=d3e31931-109318<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_DeferredTaxAssetsNetNoncurrent</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxLiabilitiesCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Represents the current portion of deferred tax liabilities, which result from applying the applicable tax rate to net taxable temporary differences pertaining to each jurisdiction to which the entity is obligated to pay income tax. A current taxable temporary difference is a difference between the tax basis and the carrying amount of a current asset or liability in the financial statements prepared in accordance with generally accepted accounting principles. In a classified statement of financial position, an enterprise separates deferred tax liabilities and assets into a current amount and a noncurrent amount. Deferred tax liabilities and assets are classified as current or noncurrent based on the classification of the related asset or liability for financial reporting. A deferred tax liability or asset that is not related to an asset or liability for financial reporting, including deferred tax assets related to carryforwards, is classified according to the expected reversal date of the temporary difference.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 4<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907571&amp;loc=d3e31917-109318<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 6<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907571&amp;loc=d3e31931-109318<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 109<br><br><br><br> -Paragraph 41, 42, 43<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 9<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907571&amp;loc=d3e31958-109318<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 8<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32632-109319<br><br><br><br><br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 6<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32621-109319<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_DeferredTaxLiabilitiesCurrent</nobr></td>
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                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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          </td>
        </tr>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Represents the noncurrent portion of deferred tax liabilities, which result from applying the applicable tax rate to net taxable temporary differences pertaining to each jurisdiction to which the entity is obligated to pay income tax. A noncurrent taxable temporary difference is a difference between the tax basis and the carrying amount of a noncurrent asset or liability in the financial statements prepared in accordance with generally accepted accounting principles. In a classified statement of financial position, an enterprise separates deferred tax liabilities and assets into a current amount and a noncurrent amount. Deferred tax liabilities and assets are classified as current or noncurrent based on the classification of the related asset or liability for financial reporting. A deferred tax liability or asset that is not related to an asset or liability for financial reporting, including deferred tax assets related to carryforwards, are classified according to the expected reversal date of the temporary difference.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 9<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907571&amp;loc=d3e31958-109318<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 109<br><br><br><br> -Paragraph 41, 42<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 4<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907571&amp;loc=d3e31917-109318<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 6<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907571&amp;loc=d3e31931-109318<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_DeferredTaxLiabilitiesNoncurrent</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_EmployeeRelatedLiabilitiesCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Total of the carrying values as of the balance sheet date of obligations incurred through that date and payable for obligations related to services received from employees, such as accrued salaries and bonuses, payroll taxes and fringe benefits. Used to reflect the current portion of the liabilities (due within one year or within the normal operating cycle if longer).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 20<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.20)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_EmployeeRelatedLiabilitiesCurrent</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
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              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_Goodwill">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Carrying amount as of the balance sheet date, which is the cumulative amount paid and (if applicable) the fair value of any noncontrolling interest in the acquiree, adjusted for any amortization recognized prior to the adoption of any changes in generally accepted accounting principles (as applicable) and for any impairment charges, in excess of the fair value of net assets acquired in one or more business combination transactions.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 142<br><br><br><br> -Paragraph 45<br><br><br><br> -Subparagraph e<br><br><br><br> -Clause 1<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 142<br><br><br><br> -Paragraph 43<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 141R<br><br><br><br> -Paragraph 68<br><br><br><br> -Subparagraph l<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 142<br><br><br><br> -Paragraph 45<br><br><br><br> -Subparagraph e<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 141R<br><br><br><br> -Paragraph 34<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 350<br><br><br><br> -SubTopic 20<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 1<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6905597&amp;loc=d3e13816-109267<br><br><br><br><br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 350<br><br><br><br> -SubTopic 20<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 1<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6388280&amp;loc=d3e13770-109266<br><br><br><br><br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 141R<br><br><br><br> -Paragraph 72<br><br><br><br> -Subparagraph d<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_Goodwill</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxesReceivable">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Carrying amount due within one year of the balance sheet date (or one operating cycle, if longer) from tax authorities as of the balance sheet date representing refunds of overpayments or recoveries based on agreed-upon resolutions of disputes.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Article 7<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 5<br><br><br><br> -Subparagraph c<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 942<br><br><br><br> -SubTopic 210<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.9-03.10)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6876686&amp;loc=d3e534808-122878<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 3<br><br><br><br> -Subparagraph a<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.3(a)(4))<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 10<br><br><br><br> -Article 9<br><br><br><br><br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 109<br><br><br><br> -Section Appendix E<br><br><br><br> -Paragraph 289<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 944<br><br><br><br> -SubTopic 210<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.7-03.5(c))<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879938&amp;loc=d3e572229-122910<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_IncomeTaxesReceivable</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_Liabilities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Sum of the carrying amounts as of the balance sheet date of all liabilities that are recognized. Liabilities are probable future sacrifices of economic benefits arising from present obligations of an entity to transfer assets or provide services to other entities in the future.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.19-26)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_Liabilities</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LiabilitiesAndStockholdersEquity">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Total of all Liabilities and Stockholders' Equity items (or Partners' Capital, as applicable), including the portion of equity attributable to noncontrolling interests, if any.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 32<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.32)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Article 7<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 25<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_LiabilitiesAndStockholdersEquity</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LiabilitiesCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Total obligations incurred as part of normal operations that are expected to be paid during the following twelve months or within one business cycle, if longer.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 21<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.21)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_LiabilitiesCurrent</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
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              </div>
            </div>
          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LiabilitiesCurrentAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_LiabilitiesCurrentAbstract</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
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              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LiabilitiesNoncurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Total obligations incurred as part of normal operations that is expected to be repaid beyond the following twelve months or one business cycle.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 22, 23, 24, 25, 26, 27<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.22-26)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_LiabilitiesNoncurrent</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LiabilitiesNoncurrentAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_LiabilitiesNoncurrentAbstract</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LongTermLineOfCredit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The carrying value as of the balance sheet date of the noncurrent portion of long-term obligations drawn from a line of credit, which is a bank's commitment to make loans up to a specific amount. Examples of items that might be included in the application of this element may consist of letters of credit, standby letters of credit, and revolving credit arrangements, under which borrowings can be made up to a maximum amount as of any point in time conditional on satisfaction of specified terms before, as of and after the date of drawdowns on the line. Includes short-term obligations that would normally be classified as current liabilities but for which (a) postbalance sheet date issuance of a long term obligation to refinance the short term obligation on a long term basis, or (b) the enterprise has entered into a financing agreement that clearly permits the enterprise to refinance the short-term obligation on a long term basis and the following conditions are met (1) the agreement does not expire within 1 year and is not cancelable by the lender except for violation of an objectively determinable provision, (2) no violation exists at the BS date, and (3) the lender has entered into the financing agreement is expected to be financially capable of honoring the agreement.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Glossary Line-of-Credit Arrangement<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6517033<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 470<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 13<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6743817&amp;loc=d3e1314-112600<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 22<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 470<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 14<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6743817&amp;loc=d3e1336-112600<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 6<br><br><br><br> -Paragraph 9, 10, 11<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.22)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_LongTermLineOfCredit</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_MinorityInterest">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Total of all stockholders' equity (deficit) items, net of receivables from officers, directors, owners, and affiliates of the entity which is directly or indirectly attributable to that ownership interest in subsidiary equity which is not attributable to the parent (noncontrolling interest, minority interest).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.31)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher AICPA<br><br><br><br> -Name Accounting Research Bulletin (ARB)<br><br><br><br> -Number 51<br><br><br><br> -Paragraph A3<br><br><br><br> -Appendix A<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 27<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher AICPA<br><br><br><br> -Name Accounting Research Bulletin (ARB)<br><br><br><br> -Number 51<br><br><br><br> -Paragraph 38<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Article 7<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 20<br><br><br><br><br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Name Accounting Research Bulletin (ARB)<br><br><br><br> -Publisher AICPA<br><br><br><br> -Number 51<br><br><br><br> -Paragraph 26<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_MinorityInterest</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherAssetsNoncurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate carrying amount, as of the balance sheet date, of noncurrent assets not separately disclosed in the balance sheet. Noncurrent assets are expected to be realized or consumed after one year (or the normal operating cycle, if longer).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 17<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.17)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_OtherAssetsNoncurrent</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherLiabilitiesCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate carrying amount, as of the balance sheet date, of obligations incurred and payable, pertaining to costs that are statutory in nature, are incurred on contractual obligations, or accumulate over time and for which invoices have not yet been received or will not be rendered and of liabilities not separately disclosed in the balance sheet.  Used to reflect the current portion of the liabilities (due within one year or within the normal operating cycle if longer).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 6<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6361293&amp;loc=d3e6911-107765<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 5<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6361293&amp;loc=d3e6904-107765<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 20<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher AICPA<br><br><br><br> -Name Accounting Research Bulletin (ARB)<br><br><br><br> -Number 43<br><br><br><br> -Chapter 3<br><br><br><br> -Section A<br><br><br><br> -Paragraph 8<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 6<br><br><br><br> -Paragraph 15<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.20)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_OtherLiabilitiesCurrent</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherLiabilitiesNoncurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate carrying amount, as of the balance sheet date, of noncurrent obligations not separately disclosed in the balance sheet. Noncurrent liabilities are expected to be paid after one year (or the normal operating cycle, if longer).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 24<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.24)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_OtherLiabilitiesNoncurrent</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PreferredStockValue">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate par or stated value of issued nonredeemable preferred stock (or preferred stock redeemable solely at the option of the issuer). This item includes treasury stock repurchased by the entity. Note: elements for number of nonredeemable preferred shares, par value and other disclosure concepts are in another section within stockholders' equity.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 129<br><br><br><br> -Paragraph 2, 3, 4, 5, 6, 7, 8<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 505<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.3-04)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6959260&amp;loc=d3e187085-122770<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher AICPA<br><br><br><br> -Name Accounting Principles Board Opinion (APB)<br><br><br><br> -Number 12<br><br><br><br> -Paragraph 10<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.28)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 04<br><br><br><br> -Article 3<br><br><br><br><br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Article 5<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 29<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_PreferredStockValue</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PrepaidExpenseAndOtherAssets">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Sum of the carrying amount for an unclassified balance sheet date of expenditures made in advance of when the economic benefit of the cost will be realized, and which will be expensed in future periods with the passage of time or when a triggering event occurs and the carrying amount as of the balance sheet date of assets not otherwise specified in the taxonomy. Also includes assets not individually reported in the financial statements, or not separately disclosed in notes.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_PrepaidExpenseAndOtherAssets</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PropertyPlantAndEquipmentNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tangible assets that are held by an entity for use in the production or supply of goods and services, for rental to others, or for administrative purposes and that are expected to provide economic benefit for more than one year; net of accumulated depreciation. Examples include land, buildings, machinery and equipment, and other types of furniture and equipment including, but not limited to, office equipment, furniture and fixtures, and computer equipment and software.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.13)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Article 7<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 8<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 13<br><br><br><br> -Subparagraph a<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br><br><br> -Number 12<br><br><br><br> -Paragraph 5<br><br><br><br> -Subparagraph b, c<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 360<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 1<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6391035&amp;loc=d3e2868-110229<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_PropertyPlantAndEquipmentNet</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RetainedEarningsAccumulatedDeficit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cumulative amount of the reporting entity's undistributed earnings or deficit.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.31(a)(3))<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher AICPA<br><br><br><br> -Name Accounting Principles Board Opinion (APB)<br><br><br><br> -Number 12<br><br><br><br> -Paragraph 10<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 31<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 04<br><br><br><br> -Article 3<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_RetainedEarningsAccumulatedDeficit</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Total of Stockholders' Equity (deficit) items, net of receivables from officers, directors, owners, and affiliates of the entity including portions attributable to both the parent and noncontrolling interests (previously referred to as minority interest), if any. The entity including portions attributable to the parent and noncontrolling interests is sometimes referred to as the economic entity. This excludes temporary equity and is sometimes called permanent equity.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 810<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 16<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6921628&amp;loc=SL4568740-111683<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 810<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 55<br><br><br><br> -Paragraph 4I<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6922042&amp;loc=SL4590271-111686<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Name Accounting Research Bulletin (ARB)<br><br><br><br> -Publisher AICPA<br><br><br><br> -Number 51<br><br><br><br> -Paragraph 26<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher AICPA<br><br><br><br> -Name Accounting Research Bulletin (ARB)<br><br><br><br> -Number 51<br><br><br><br> -Paragraph A3<br><br><br><br> -Appendix A<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher AICPA<br><br><br><br> -Name Accounting Research Bulletin (ARB)<br><br><br><br> -Number 51<br><br><br><br> -Paragraph 25<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 810<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 15<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6921628&amp;loc=SL4568447-111683<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract">
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td>duration</td>
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        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_TreasuryStockValue">
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount allocated to treasury stock. Treasury stock is common and preferred shares of an entity that were issued, repurchased by the entity, and are held in its treasury.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name FASB Technical Bulletin (FTB)<br><br><br><br> -Number 85-6<br><br><br><br> -Paragraph 3<br><br><br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 505<br><br><br><br> -SubTopic 30<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 4<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6405834&amp;loc=d3e23315-112656<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_TreasuryStockValue</nobr></td>
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                  <tr>
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                    <td>us-gaap_</td>
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                    <td>xbrli:monetaryItemType</td>
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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0ESSAI">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>Consolidated Statements of Cash Flows (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2011</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2010</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2009</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract', window );"><strong>Cash flows from operating activities</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProfitLoss', window );">Net income</a></td>
        <td class="nump">$ 78,275<span></span></td>
        <td class="nump">$ 53,538<span></span></td>
        <td class="nump">$ 75,566<span></span></td>
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      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract', window );"><strong>Adjustment to reconcile net income to net cash provided by operating activities:</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DepreciationAndAmortization', window );">Depreciation and amortization</a></td>
        <td class="nump">44,889<span></span></td>
        <td class="nump">50,218<span></span></td>
        <td class="nump">56,991<span></span></td>
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      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_AmortizationOfContractAcquisitionCosts', window );">Amortization of contract acquisition costs</a></td>
        <td class="nump">1,680<span></span></td>
        <td class="nump">5,267<span></span></td>
        <td class="nump">3,450<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AmortizationOfFinancingCosts', window );">Amortization of debt issuance costs and other</a></td>
        <td class="nump">589<span></span></td>
        <td class="nump">672<span></span></td>
        <td class="nump">596<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccretionExpense', window );">Accretion expense</a></td>
        <td class="nump">544<span></span></td>
        <td class="nump">132<span></span></td>
        <td class="nump">90<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProvisionForDoubtfulAccounts', window );">Provision for doubtful accounts</a></td>
        <td class="nump">363<span></span></td>
        <td class="nump">600<span></span></td>
        <td class="nump">1,412<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GainLossOnDispositionOfAssets', window );">Loss (gain) on disposal of assets</a></td>
        <td class="num">(415)<span></span></td>
        <td class="num">(617)<span></span></td>
        <td class="nump">1,603<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AssetImpairmentCharges', window );">Impairment losses</a></td>
        <td class="nump">230<span></span></td>
        <td class="nump">1,958<span></span></td>
        <td class="nump">4,587<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredIncomeTaxExpenseBenefit', window );">Deferred income taxes</a></td>
        <td class="nump">1,658<span></span></td>
        <td class="num">(3,030)<span></span></td>
        <td class="nump">6,066<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities', window );">Excess tax benefit from equity-based awards</a></td>
        <td class="num">(6,491)<span></span></td>
        <td class="num">(1,783)<span></span></td>
        <td class="num">(484)<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensation', window );">Equity-based compensation expense</a></td>
        <td class="nump">15,856<span></span></td>
        <td class="nump">13,372<span></span></td>
        <td class="nump">11,640<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet', window );">(Gain) loss on foreign currency derivatives</a></td>
        <td class="nump">1,073<span></span></td>
        <td class="num">(128)<span></span></td>
        <td class="num">(192)<span></span></td>
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      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_GainOnNewgenLegalSettlementNetOfTax', window );">Gain on Newgen legal settlement, net of tax</a></td>
        <td class="nump">0<span></span></td>
        <td class="num">(3,542)<span></span></td>
        <td class="nump">0<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncreaseDecreaseInOperatingCapitalAbstract', window );"><strong>Changes in assets and liabilities, net of acquisitions:</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncreaseDecreaseInAccountsReceivable', window );">Accounts receivable</a></td>
        <td class="num">(5,789)<span></span></td>
        <td class="num">(87)<span></span></td>
        <td class="nump">27,258<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets', window );">Prepaids and other assets</a></td>
        <td class="nump">3,578<span></span></td>
        <td class="nump">17,664<span></span></td>
        <td class="num">(8,651)<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities', window );">Accounts payable and accrued expenses</a></td>
        <td class="num">(16,502)<span></span></td>
        <td class="nump">19,683<span></span></td>
        <td class="num">(19,142)<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities', window );">Deferred revenue and other liabilities</a></td>
        <td class="num">(5,739)<span></span></td>
        <td class="num">(19,462)<span></span></td>
        <td class="num">(118)<span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NetCashProvidedByUsedInOperatingActivities', window );">Net cash provided by operating activities</a></td>
        <td class="nump">113,799<span></span></td>
        <td class="nump">134,455<span></span></td>
        <td class="nump">160,672<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract', window );"><strong>Cash flows from investing activities</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProceedsFromSaleOfPropertyPlantAndEquipment', window );">Proceeds from sale of property, plant, and equipment</a></td>
        <td class="nump">2,034<span></span></td>
        <td class="nump">0<span></span></td>
        <td class="nump">0<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ProceedsFromGrantForPropertyPlantAndEquipment', window );">Proceeds from grant for property, plant and equipment</a></td>
        <td class="nump">357<span></span></td>
        <td class="nump">0<span></span></td>
        <td class="nump">785<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment', window );">Purchases of property, plant and equipment</a></td>
        <td class="num">(38,667)<span></span></td>
        <td class="num">(26,800)<span></span></td>
        <td class="num">(24,973)<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsForProceedsFromHedgeInvestingActivities', window );">Settlement of foreign currency contracts for net investment hedging</a></td>
        <td class="nump">0<span></span></td>
        <td class="nump">0<span></span></td>
        <td class="num">(1,727)<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_PaymentForContractAcquisitionCosts', window );">Payment for contract acquisition costs</a></td>
        <td class="num">(1,758)<span></span></td>
        <td class="nump">0<span></span></td>
        <td class="num">(3,900)<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_InvestmentInDeconsolidatedSubsidiary', window );">Investment in deconsolidated subsidiary</a></td>
        <td class="nump">0<span></span></td>
        <td class="num">(3,600)<span></span></td>
        <td class="nump">0<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherPaymentsToAcquireBusinesses', window );">Deposit on pending acquisition</a></td>
        <td class="num">(3,026)<span></span></td>
        <td class="nump">0<span></span></td>
        <td class="nump">0<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired', window );">Acquisitions, net of cash acquired of $14 and $2,202, respectively</a></td>
        <td class="num">(45,871)<span></span></td>
        <td class="num">(12,798)<span></span></td>
        <td class="nump">0<span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NetCashProvidedByUsedInInvestingActivities', window );">Net cash used in investing activities</a></td>
        <td class="num">(86,931)<span></span></td>
        <td class="num">(43,198)<span></span></td>
        <td class="num">(29,815)<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract', window );"><strong>Cash flows from financing activities</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProceedsFromLongTermLinesOfCredit', window );">Proceeds from line of credit</a></td>
        <td class="nump">678,200<span></span></td>
        <td class="nump">1,257,100<span></span></td>
        <td class="nump">920,960<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RepaymentsOfLongTermLinesOfCredit', window );">Payments on line of credit</a></td>
        <td class="num">(614,200)<span></span></td>
        <td class="num">(1,257,100)<span></span></td>
        <td class="num">(1,001,760)<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing', window );">Payments on capital lease obligations and equipment financing</a></td>
        <td class="num">(2,099)<span></span></td>
        <td class="num">(3,749)<span></span></td>
        <td class="num">(2,332)<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsOfDividendsMinorityInterest', window );">Dividends distributed to noncontrolling interest</a></td>
        <td class="num">(3,548)<span></span></td>
        <td class="num">(4,140)<span></span></td>
        <td class="num">(3,690)<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProceedsFromStockOptionsExercised', window );">Proceeds from exercise of stock options</a></td>
        <td class="nump">14,762<span></span></td>
        <td class="nump">2,792<span></span></td>
        <td class="nump">6,159<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities', window );">Excess tax benefit from equity-based awards</a></td>
        <td class="nump">6,491<span></span></td>
        <td class="nump">1,783<span></span></td>
        <td class="nump">484<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsForRepurchaseOfCommonStock', window );">Purchase of treasury stock</a></td>
        <td class="num">(63,693)<span></span></td>
        <td class="num">(80,295)<span></span></td>
        <td class="num">(34,766)<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsOfDebtIssuanceCosts', window );">Payments of debt issuance costs</a></td>
        <td class="num">(22)<span></span></td>
        <td class="num">(2,288)<span></span></td>
        <td class="nump">0<span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NetCashProvidedByUsedInFinancingActivities', window );">Net cash provided by (used in) financing activities</a></td>
        <td class="nump">15,891<span></span></td>
        <td class="num">(85,897)<span></span></td>
        <td class="num">(114,945)<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents', window );">Effect of exchange rate changes on cash and cash equivalents</a></td>
        <td class="num">(5,773)<span></span></td>
        <td class="nump">4,601<span></span></td>
        <td class="nump">5,570<span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease', window );">Increase in cash and cash equivalents</a></td>
        <td class="nump">36,986<span></span></td>
        <td class="nump">9,961<span></span></td>
        <td class="nump">21,482<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CashAndCashEquivalentsAtCarryingValue', window );">Cash and cash equivalents, beginning of period</a></td>
        <td class="nump">119,385<span></span></td>
        <td class="nump">109,424<span></span></td>
        <td class="nump">87,942<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CashAndCashEquivalentsAtCarryingValue', window );">Cash and cash equivalents, end of period</a></td>
        <td class="nump">156,371<span></span></td>
        <td class="nump">119,385<span></span></td>
        <td class="nump">109,424<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SupplementalCashFlowInformationAbstract', window );"><strong>Supplemental disclosures</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_InterestPaid', window );">Cash paid for interest</a></td>
        <td class="nump">4,013<span></span></td>
        <td class="nump">2,217<span></span></td>
        <td class="nump">2,775<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxesPaid', window );">Cash paid for income taxes</a></td>
        <td class="nump">24,336<span></span></td>
        <td class="nump">15,593<span></span></td>
        <td class="nump">24,543<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract', window );"><strong>Non-cash investing and financing activities</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1', window );">Acquisition of equipment through installment purchase agreements</a></td>
        <td class="nump">0<span></span></td>
        <td class="nump">186<span></span></td>
        <td class="nump">3,971<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_LandlordIncentivesCreditedToDeferredRent', window );">Landlord incentives credited to deferred rent</a></td>
        <td class="nump">0<span></span></td>
        <td class="nump">810<span></span></td>
        <td class="nump">165<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_GrantIncomeCreditedToPropertyPlantAndEquipment', window );">Grant income credited to property, plant and equipment</a></td>
        <td class="nump">110<span></span></td>
        <td class="nump">0<span></span></td>
        <td class="nump">745<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NoncashOrPartNoncashAcquisitionOtherAssetsAcquired1', window );">Recognition of asset retirement obligations</a></td>
        <td class="nump">$ 278<span></span></td>
        <td class="nump">$ 406<span></span></td>
        <td class="nump">$ 183<span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_AmortizationOfContractAcquisitionCosts">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amortization of contract acquisition costs</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>ttec_AmortizationOfContractAcquisitionCosts</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_GainOnNewgenLegalSettlementNetOfTax">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>No authoritative reference available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>ttec_GainOnNewgenLegalSettlementNetOfTax</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_GrantIncomeCreditedToPropertyPlantAndEquipment">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>No authoritative reference available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>ttec_GrantIncomeCreditedToPropertyPlantAndEquipment</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Deferred revenue and other liabilities</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_InvestmentInDeconsolidatedSubsidiary">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>No authoritative reference available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>ttec_InvestmentInDeconsolidatedSubsidiary</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_LandlordIncentivesCreditedToDeferredRent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>No authoritative reference available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>ttec_LandlordIncentivesCreditedToDeferredRent</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_PaymentForContractAcquisitionCosts">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>No authoritative reference available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>ttec_PaymentForContractAcquisitionCosts</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Payments on capital lease obligations and equipment financing</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>ttec_PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ProceedsFromGrantForPropertyPlantAndEquipment">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>No authoritative reference available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>ttec_ProceedsFromGrantForPropertyPlantAndEquipment</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AccretionExpense">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount recognized for the passage of time, typically for liabilities, that have been discounted to their net present values. Excludes accretion associated with asset retirement obligations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section 35<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6394232&amp;loc=d3e17558-110866<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 143<br><br> -Paragraph 14<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 146<br><br> -Paragraph 6<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 410<br><br> -SubTopic 20<br><br> -Section 45<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6392676&amp;loc=d3e7480-110848<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_AccretionExpense</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AmortizationOfFinancingCosts">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The component of interest expense comprised of the periodic charge against earnings over the life of the financing arrangement to which such costs relate. Alternate captions include Noncash Interest Expense.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.8)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6880815&amp;loc=d3e20235-122688<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 5<br><br> -Section 03<br><br> -Paragraph 8<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Paragraph 8<br><br> -Article 9<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3602-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_AmortizationOfFinancingCosts</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AssetImpairmentCharges">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The charge against earnings resulting from the aggregate write down of all assets from their carrying value to their fair value.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6390789&amp;loc=d3e2420-110228<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 28<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 144<br><br> -Paragraph 45, 46, 47<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3602-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_AssetImpairmentCharges</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CashAndCashEquivalentsAtCarryingValue">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Includes currency on hand as well as demand deposits with banks or financial institutions. It also includes other kinds of accounts that have the general characteristics of demand deposits in that the Entity may deposit additional funds at any time and also effectively may withdraw funds at any time without prior notice or penalty. Cash equivalents, excluding items classified as marketable securities, include short-term, highly liquid investments that are both readily convertible to known amounts of cash, and so near their maturity that they present minimal risk of changes in value because of changes in interest rates. Generally, only investments with original maturities of three months or less qualify under that definition. Original maturity means original maturity to the entity holding the investment. For example, both a three-month US Treasury bill and a three-year Treasury note purchased three months from maturity qualify as cash equivalents. However, a Treasury note purchased three years ago does not become a cash equivalent when its remaining maturity is three months. Compensating balance arrangements that do not legally restrict the withdrawal or usage of cash amounts may be reported as Cash and Cash Equivalents, while legally restricted deposits held as compensating balances against borrowing arrangements, contracts entered into with others, or company statements of intention with regard to particular deposits are not generally reported as cash and cash equivalents. Includes cash and cash equivalents associated with the entity's continuing operations. Excludes cash and cash equivalents associated with the disposal group (and discontinued operation).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.1)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 1<br><br> -Article 5<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 7<br><br> -Footnote 1<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3044-108585<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 8, 9<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 1<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6361293&amp;loc=d3e6676-107765<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Cash<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6506951<br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 7, 26<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 9: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Cash Equivalents<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6507016<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_CashAndCashEquivalentsAtCarryingValue</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The increase (decrease) during the reporting period in cash and cash equivalents. While for technical reasons this element has no balance attribute, the default assumption is a debit balance consistent with its label.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 26<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 24<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3521-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredIncomeTaxExpenseBenefit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The component of income tax expense for the period representing the increase (decrease) in the entity's deferred tax assets and liabilities pertaining to continuing operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Deferred Tax Expense (or Benefit)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6510177<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph h<br><br> -Article 4<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 6<br><br> -Section I<br><br> -Subsection 7<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 109<br><br> -Paragraph 45<br><br> -Subparagraph b<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 109<br><br> -Paragraph 289<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 28<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 9<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32639-109319<br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(h))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6881521&amp;loc=d3e23780-122690<br><br><br><br>Reference 9: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3602-108585<br><br><br><br>Reference 10: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 6.I.7)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6889476&amp;loc=d3e330036-122817<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_DeferredIncomeTaxExpenseBenefit</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DepreciationAndAmortization">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The current period expense charged against earnings on long-lived, physical assets not used in production, and which are not intended for resale, to allocate or recognize the cost of such assets over their useful lives; or to record the reduction in book value of an intangible asset over the benefit period of such asset; or to reflect consumption during the period of an asset that is not used in production.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3602-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 28<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Principles Board Opinion (APB)<br><br> -Number 12<br><br> -Paragraph 5<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6391035&amp;loc=d3e2868-110229<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_DepreciationAndAmortization</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The effect of exchange rate changes on cash balances held in foreign currencies.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 25<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 830<br><br> -SubTopic 230<br><br> -Section 45<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6450594&amp;loc=d3e33268-110906<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Reductions in the entity's income taxes that arise when compensation cost (from non-qualified share-based compensation) recognized on the entity's tax return exceeds compensation cost from equity-based compensation recognized in financial statements. This element represents the cash inflow reported in the enterprise's financing activities.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 123R<br><br> -Paragraph A240<br><br> -Subparagraph i<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Emerging Issues Task Force (EITF)<br><br> -Number 00-15<br><br> -Paragraph 3<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 20<br><br> -Section 55<br><br> -Paragraph 24<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6576910&amp;loc=d3e11374-113907<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Reductions in the entity's income taxes that arise when compensation cost (from non-qualified equity-based compensation) recognized on the entity's tax return exceeds compensation cost from equity-based compensation recognized in financial statements. This element reduces net cash provided by operating activities.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 123R<br><br> -Paragraph A96<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 20<br><br> -Section 55<br><br> -Paragraph 24<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6576910&amp;loc=d3e11374-113907<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_GainLossOnDispositionOfAssets">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The gains (losses) included in earnings resulting from the sale or disposal of tangible assets. This item does not include any gain (loss) recognized on the sale of oil and gas property or timber property.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 144<br><br> -Paragraph 47<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6391110&amp;loc=d3e2941-110230<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 205<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6360339&amp;loc=d3e1361-107760<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_GainLossOnDispositionOfAssets</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate impact of foreign currency derivatives on earnings for the period. Includes impact of foreign currency cash flow hedge ineffectiveness and the ineffectiveness of fair value hedging derivatives and full change in fair value of the foreign currency derivatives not designated as hedging instruments.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4A<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6935481&amp;loc=SL5618551-113959<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4D<br><br> -Subparagraph (a)(2)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6935481&amp;loc=SL5624177-113959<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 133<br><br> -Paragraph 45<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4C<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6935481&amp;loc=SL5624171-113959<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 25<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6886632&amp;loc=d3e76258-113986<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxesPaid">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of cash paid during the current period to foreign, federal, state, and local authorities as taxes on income.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 25<br><br> -Subparagraph (f)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3536-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 29<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 27<br><br> -Subparagraph f<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367179&amp;loc=d3e4297-108586<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_IncomeTaxesPaid</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The increase (decrease) during the reporting period in the amounts payable to vendors for goods and services received and the amount of obligations and expenses incurred but not paid.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 28<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3602-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncreaseDecreaseInAccountsReceivable">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The increase (decrease) during the reporting period in amount due within one year (or one business cycle) from customers for the credit sale of goods and services.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 28<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3602-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_IncreaseDecreaseInAccountsReceivable</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncreaseDecreaseInOperatingCapitalAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_IncreaseDecreaseInOperatingCapitalAbstract</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The increase (decrease) during the reporting period in the value of prepaid expenses and other assets not separately disclosed in the statement of cash flows, for example, deferred expenses, intangible assets,or  income taxes.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 28<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3602-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_InterestPaid">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of cash paid for interest during the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 29<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 25<br><br> -Subparagraph (e)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3536-108585<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367179&amp;loc=d3e4297-108586<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_InterestPaid</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NetCashProvidedByUsedInFinancingActivities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The net cash inflow or outflow from financing activity for the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 26<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 24<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3521-108585<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 26<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3574-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_NetCashProvidedByUsedInFinancingActivities</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NetCashProvidedByUsedInInvestingActivities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The net cash inflow or outflow from investing activity.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 26<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 24<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3521-108585<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 26<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3574-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_NetCashProvidedByUsedInInvestingActivities</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
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            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
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              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NetCashProvidedByUsedInOperatingActivities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The net cash from (used in) all of the entity's operating activities, including those of discontinued operations, of the reporting entity. Operating activities generally involve producing and delivering goods and providing services. Operating activity cash flows include transactions, adjustments, and changes in value that are not defined as investing or financing activities. While for technical reasons this element has no balance attribute, the default assumption is a debit balance consistent with its label.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 24<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3521-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 25<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3536-108585<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 28<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 26<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3602-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_NetCashProvidedByUsedInOperatingActivities</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of fixed assets that an Entity acquires in a noncash (or part noncash) acquisition. Noncash is defined as information about all investing and financing activities of an enterprise during a period that affect recognized assets or liabilities but that do not result in cash receipts or cash payments in the period. "Part noncash" refers to that portion of the transaction not resulting in cash receipts or cash payments in the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 5<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367179&amp;loc=d3e4332-108586<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 32<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367179&amp;loc=d3e4313-108586<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367179&amp;loc=d3e4304-108586<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NoncashOrPartNoncashAcquisitionOtherAssetsAcquired1">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of assets that an Entity acquires in a noncash (or part noncash) acquisition that are not presented as a separate disclosure or not otherwise listed in the existing taxonomy. Noncash is defined as information about all investing and financing activities of an enterprise during a period that affect recognized assets or liabilities but that do not result in cash receipts or cash payments in the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 5<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367179&amp;loc=d3e4332-108586<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 32<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367179&amp;loc=d3e4313-108586<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367179&amp;loc=d3e4304-108586<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_NoncashOrPartNoncashAcquisitionOtherAssetsAcquired1</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherPaymentsToAcquireBusinesses">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash outflow associated with other payments to acquire businesses including deposit on pending acquisitions and preacquisition costs.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 15, 17<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Investing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6516133<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 13<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3213-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_OtherPaymentsToAcquireBusinesses</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PaymentsForProceedsFromHedgeInvestingActivities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash outflow or inflow for a financial contract that meets the hedge criteria as either a cash flow hedge, fair value hedge, or hedge of a net investment in a foreign operation.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 27<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3581-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 14<br><br> -Footnote 4<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3095-108585<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 9<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3098-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_PaymentsForProceedsFromHedgeInvestingActivities</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PaymentsForRepurchaseOfCommonStock">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash outflow to reacquire common stock during the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 15<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3291-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 18<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 20<br><br> -Subparagraph a<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Financing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6513228<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_PaymentsForRepurchaseOfCommonStock</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PaymentsOfDebtIssuanceCosts">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash outflow paid to third parties in connection with debt origination, which will be amortized over the remaining maturity period of the associated long-term debt.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Emerging Issues Task Force (EITF)<br><br> -Number 95-13<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 15<br><br> -Subparagraph (e)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3291-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_PaymentsOfDebtIssuanceCosts</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PaymentsOfDividendsMinorityInterest">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash outflow for the return on capital for noncontrolled interest in the entity.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 15<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3291-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 18<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 20<br><br> -Subparagraph a<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Financing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6513228<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_PaymentsOfDividendsMinorityInterest</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash outflow associated with the acquisition of a business, net of the cash acquired from the purchase.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 15, 17<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Investing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6516133<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 13<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3213-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash outflow associated with the acquisition of long-lived, physical assets that are used in the normal conduct of business to produce goods and services and not intended for resale; includes cash outflows to pay for construction of self-constructed assets.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 13<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3213-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 15<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 17<br><br> -Subparagraph c<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Investing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6516133<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_PaymentsToAcquirePropertyPlantAndEquipment</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ProceedsFromLongTermLinesOfCredit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash inflow from a contractual arrangement with the lender, including letter of credit, standby letter of credit and revolving credit arrangements, under which borrowings can be made up to a specific amount at any point in time with maturities due beyond one year or the operating cycle, if longer.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 14<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3255-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 18<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 19<br><br> -Subparagraph b<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Financing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6513228<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_ProceedsFromLongTermLinesOfCredit</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ProceedsFromSaleOfPropertyPlantAndEquipment">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash inflow from the sale of long-lived, physical assets that are used in the normal conduct of business to produce goods and services and not intended for resale.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 12<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3179-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 15<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 16<br><br> -Subparagraph c<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Investing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6516133<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_ProceedsFromSaleOfPropertyPlantAndEquipment</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ProceedsFromStockOptionsExercised">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash inflow associated with the amount received from holders exercising their stock options. This item inherently excludes any excess tax benefit, which the entity may have realized and reported separately.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Financing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6513228<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (j)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 123R<br><br> -Paragraph A240<br><br> -Subparagraph i<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 14<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3255-108585<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 18<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 19<br><br> -Subparagraph a<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_ProceedsFromStockOptionsExercised</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ProfitLoss">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The consolidated profit or loss for the period, net of income taxes, including the portion attributable to the noncontrolling interest.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 4J<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6922042&amp;loc=SL4591551-111686<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph a<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph A1, A4, A5<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph c(1)<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 29<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1A<br><br> -Subparagraph (a),(c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6921930&amp;loc=SL4573702-111684<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 4K<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6922042&amp;loc=SL4591552-111686<br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 5<br><br> -Subparagraph b<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 9: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 19<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6921628&amp;loc=SL4569616-111683<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_ProfitLoss</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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                <p>Amount of the current period expense charged against operations, the offset which is generally to the allowance for doubtful accounts for the purpose of reducing receivables, including notes receivable, to an amount that approximates their net realizable value (the amount expected to be collected).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.5)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6880815&amp;loc=d3e20235-122688<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 28<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 5<br><br> -Section 03<br><br> -Paragraph 5<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3602-108585<br><br><br><br></p>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash outflow for the settlement of obligation drawn from a contractual arrangement with the lender, including letter of credit, standby letter of credit and revolving credit arrangements, under which borrowings can be made up to a specific amount at any point in time with maturities due beyond one year or the operating cycle, if longer.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 15<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3291-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 18<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 20<br><br> -Subparagraph b<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Financing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6513228<br><br><br><br></p>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The aggregate amount of noncash, equity-based employee remuneration. This may include the value of stock or unit options, amortization of restricted stock or units, and adjustment for officers' compensation. As noncash, this element is an add back when calculating net cash generated by operating activities using the indirect method.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>COMMITMENTS AND CONTINGENCIES<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">15)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;"> </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">COMMITMENTS AND CONTINGENCIES</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Letters of Credit</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">As of </font><font style="font-family:Arial;font-size:10pt;">December 31, 2011</font><font style="font-family:Arial;font-size:10pt;">, outstanding letters of credit</font><font style="font-family:Arial;font-size:10pt;"> under the Credit Agreement totaled </font><font style="font-family:Arial;font-size:10pt;">$4.5&#160;million</font><font style="font-family:Arial;font-size:10pt;"> and primarily guaranteed workers' compensation and other insurance-related obligations.  As of December 31, 2011, letters of credit and contract performance guarantees issued outside of the Credit Agreement totaled $1.3 million</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Guarantees</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company's Credit Facility is guaranteed by </font><font style="font-family:Arial;font-size:10pt;">certain</font><font style="font-family:Arial;font-size:10pt;"> of the Company's domestic subsidiaries.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">On March 31, 2010, the Company sold a corporate aircraft that was financed under a synthetic operating lease. Accordingly, the Company elected to exercise its purchase option rights under the lease for a specified amount.  Simultaneous with the purchase, the Company sold the aircraft to an unrelated third-party. The proceeds from the aircraft sale were used to satisfy the lease obligations and other sales-related expenses, with the Company realizing a net gain of </font><font style="font-family:Arial;font-size:10pt;">approximately $137,000, which was recorded in Other income</font><font style="font-family:Arial;font-size:10pt;"> (expense), net</font><font style="font-family:Arial;font-size:10pt;"> in the </font><font style="font-family:Arial;font-size:10pt;">accompanying </font><font style="font-family:Arial;font-size:10pt;">Consolidated Statements of Operations </font><font style="font-family:Arial;font-size:10pt;">and Comprehensive Income during</font><font style="font-family:Arial;font-size:10pt;"> 2010.</font><font style="font-family:Arial;font-size:10pt;"> </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Legal Proceedings</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">From time to time, we have been involved in claims and lawsuits, both as plaintiff and defendant, which arise in the ordinary course of business. Accruals for claims or lawsuits have been provided for to the extent that losses are deemed both probable and estimable. Although the ultimate outcome of these claims or lawsuits cannot be ascertained, on the basis of present information and advice received from counsel, we believe that the disposition or ultimate resolution of such claims or lawsuits will not have a material adverse effect on our financial position, cash flows or results of operations.</font></p><span></span></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The entire disclosure for commitments and contingencies.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 450<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6952336&amp;loc=d3e14435-108349<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 460<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6398077&amp;loc=d3e12565-110249<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name FASB Interpretation (FIN)<br><br> -Number 14<br><br> -Paragraph 3<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 440<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6394976&amp;loc=d3e25287-109308<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 5<br><br> -Paragraph 9, 10, 11, 12<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.25)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6449706&amp;loc=d3e16207-108621<br><br><br><br></p>
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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;">&#160;</td><td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;">&#160;</td><td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;">&#160;</td><td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td colspan="2"  style="width: 227px; 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text-align:left;border-color:#000000;min-width:19px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">income (loss) at December 31, 2010</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 15,367</font></td><td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 58px; 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text-align:left;border-color:#000000;min-width:58px;">&#160;</td><td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;">&#160;</td><td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Gross changes</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (12,057)</font></td><td   style="width: 15px; 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text-align:left;border-color:#000000;min-width:58px;">&#160;</td><td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;">&#160;</td><td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 58px; text-align:left;border-color:#000000;min-width:58px;">&#160;</td><td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (154)</font></td></tr><tr style="height: 15px"><td colspan="2"  style="width: 227px; 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                <p>The entire disclosure for comprehensive income.  Includes, but is not limited to,  the following:  1) the amount of income tax expense or benefit allocated to each component of other comprehensive income, including reclassification adjustments, 2) the reclassification adjustments for each classification of other comprehensive income and 3) the ending accumulated balances for each component of comprehensive income. Components of comprehensive income include: (1) foreign currency translation adjustments; (2) gains (losses) on foreign currency transactions that are designated as, and are effective as, economic hedges of a net investment in a foreign entity; (3) gains (losses) on intercompany foreign currency transactions that are of a long-term-investment nature, when the entities to the transaction are consolidated, combined, or accounted for by the equity method in the reporting enterprise's financial statements; (4) change in the market value of a futures contract that qualifies as a hedge of an asset reported at fair value; (5) unrealized holding gains (losses) on available-for-sale securities and that resulting from transfers of debt securities from the held-to-maturity category to the available-for-sale category; (6) a net loss recognized as an additional pension liability not yet recognized as net periodic pension cost; and (7)  the net gain (loss) and net prior service cost or credit for pension plans and other postretirement benefit plans.</p>
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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EGH">
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          <div style="width: 200px;"><strong>Consolidated Statements of Cash Flows (Parenthetical) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash inflow associated with the acquisition of business during the period (for example, cash that was held by the acquired business).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 15, 16, 17<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Investing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6516133<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 12<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3179-108585<br><br><br><br></p>
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                <p>Face amount or stated value of common stock per share; generally not indicative of the fair market value per share.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 30<br><br> -Article 5<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 129<br><br> -Paragraph 4<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.29)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br></p>
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                <p>The maximum number of common shares permitted to be issued by an entity's charter and bylaws.</p>
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                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 30<br><br> -Article 5<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.29)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br></p>
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                <p>Total number of shares of common stock held by shareholders. May be all or portion of the number of common shares authorized. These shares represent the ownership interest of the common shareholders. Shares outstanding equals shares issued minus shares held in treasury and other adjustments, if any.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.3-04)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6959260&amp;loc=d3e187085-122770<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6928386&amp;loc=d3e21463-112644<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Principles Board Opinion (APB)<br><br> -Number 12<br><br> -Paragraph 10<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.29)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Article 3<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 30<br><br> -Article 5<br><br><br><br></p>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Face amount or stated value per share of nonredeemable preferred stock (or preferred stock redeemable solely at the option of the issuer); generally not indicative of the fair market value per share.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.28)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Principles Board Opinion (APB)<br><br> -Number 12<br><br> -Paragraph 10<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 5<br><br> -Section 02<br><br> -Paragraph 29<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 129<br><br> -Paragraph 2, 3, 4, 5, 6, 7, 8<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_PreferredStockParOrStatedValuePerShare</nobr></td>
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                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
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                    <td>num:perShareItemType</td>
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                    <td>na</td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The maximum number of nonredeemable preferred shares (or preferred stock redeemable solely at the option of the issuer) permitted to be issued by an entity's charter and bylaws.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 5<br><br> -Section 02<br><br> -Paragraph 29<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 129<br><br> -Paragraph 2, 3, 4, 5, 6, 7, 8<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.28)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_PreferredStockSharesAuthorized</nobr></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate share number for all nonredeemable preferred stock (or preferred stock redeemable solely at the option of the issuer) held by stockholders. Does not include preferred shares that have been repurchased.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 5<br><br> -Section 02<br><br> -Paragraph 29<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.28)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_PreferredStockSharesOutstanding</nobr></td>
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                <p>Number of common and preferred shares that were previously issued and that were repurchased by the issuing entity and held in treasury on the financial statement date. This stock has no voting rights and receives no dividends.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 29, 30<br><br> -Article 5<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.28,29)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br></p>
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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
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          <div style="width: 200px;"><strong>FAIR VALUE<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2011</div>
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        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueDisclosuresAbstract', window );"><strong>FAIR VALUE [Abstract]</strong></a></td>
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        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueDisclosuresTextBlock', window );">FAIR VALUE</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">10</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)&#160;&#160;&#160;&#160;&#160;&#160;&#160;FAIR VALUE</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The authoritative guidance for fair value measurements establishes a three-level fair value hierarchy that prioritizes the inputs used to measure fair value. This hierarchy requires that the Company maximize the use of observable inputs and minimize the use of unobservable inputs. The three levels of inputs used to measure fair value are as follows: </font></p><p style='margin-top:0pt; margin-bottom:10pt'><font style="font-family:Arial;font-size:10pt;margin-left:36px;">Level 1 &#8212; Quoted prices in active markets for identical assets or liabilities. </font></p><p style='margin-top:0pt; margin-bottom:10pt'><font style="font-family:Arial;font-size:10pt;margin-left:36px;">Level 2 &#8212; Observable inputs other than quoted prices included in Level 1, such as quoted prices for similar assets and liabilities in active markets, similar assets and liabilities in markets that are not active or can be corroborated by observable market data. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:36px;">Level </font><font style="font-family:Arial;font-size:10pt;">3 &#8212; Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. This includes certain pricing models, discounted cash flow methodologies and similar techniques that use significant unobservable inputs. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following</font><font style="font-family:Arial;font-size:10pt;"> presents information as of </font><font style="font-family:Arial;font-size:10pt;">December 31, 2011</font><font style="font-family:Arial;font-size:10pt;"> and 2010</font><font style="font-family:Arial;font-size:10pt;"> of the Company's assets and liabilities required to be measured at fair value on a recurring basis, as well as the fair value hierarchy used to determine their fair value. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Accounts Receivable and Payable</font><font style="font-family:Arial;font-size:10pt;"> -</font><font style="font-family:Arial;font-size:10pt;"> The amounts recorded in the accompanying balance sheets approximate fair value because of their short-term nature.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Debt</font><font style="font-family:Arial;font-size:10pt;"> - </font><font style="font-family:Arial;font-size:10pt;">The Company's debt consists primarily of the Company's Credit Agreement, which permits floating-rate borrowings based upon the current Prime Rate or LIBOR plus a credit spread as determined by the Company's leverage ratio calculation (as defined in the Credit Agreement). As of December 31, 2011, the Company had $64.0 million of borrowings outstanding under the Credit Agreement. </font><font style="font-family:Arial;font-size:10pt;">During 2011, borrowings accrued interest at an average rate of 1.6% per annum, excluding unused commitment fees. As of December 31, 2010 the Company had no borrowings outstanding under the Credit Agreement. The amounts recorded in the accompanying balance sheets approximate fair value due to the variable nature of the debt.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Derivatives -</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">Net derivative assets (liabilities)</font><font style="font-family:Arial;font-size:10pt;"> are</font><font style="font-family:Arial;font-size:10pt;"> measured at fair value on a recurring basis</font><font style="font-family:Arial;font-size:10pt;">.</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">The portfolio is valued using models based on market observable inputs, including both forward and spot foreign exchange rates,</font><font style="font-family:Arial;font-size:10pt;"> interest rates,</font><font style="font-family:Arial;font-size:10pt;"> implied volatility, and counterparty credit risk, including the ability of each party to execute its obligations under the contract. As of December 31, 2011, credit risk did not materially change the fair value of the Company's </font><font style="font-family:Arial;font-size:10pt;">derivative </font><font style="font-family:Arial;font-size:10pt;">contracts. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following is a summary of the Company's fair value measurements</font><font style="font-family:Arial;font-size:10pt;"> for its net derivative assets (liabilities)</font><font style="font-family:Arial;font-size:10pt;"> as of December 31, 2011 and 2010 (amounts in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">As of December 31, 2011</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (329)</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Embedded derivatives</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 89px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total net derivative asset (liability)</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 89px; 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border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (9,762)</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr><tr style="height: 16px"><td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">As of December 31, 2010</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;">&#160;</td><td colspan="8"  style="width: 306px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:306px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value Measurements Using</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;">&#160;</td></tr><tr style="height: 66px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;">&#160;</td><td colspan="2"  style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Quoted Prices in Active Markets for Identical Assets</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Other Observable Inputs</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Unobservable Inputs</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;">&#160;</td><td colspan="2"  style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 1)</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 2)</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 3)</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">At Fair Value</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Cash flow hedges</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 11,902</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Interest rate swaps</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 102px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:102px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;">&#160;</td><td colspan="8"  style="width: 368px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:368px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value Measurements Using</font></td></tr><tr style="height: 47px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;">&#160;</td><td colspan="2"  style="width: 115px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;">&#160;</td><td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 1)</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 114px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:114px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 2)</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 115px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 102px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:102px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;">&#160;</td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Money Market Investments</font><font style="font-family:Arial;font-size:10pt;"> - </font><font style="font-family:Arial;font-size:10pt;">The Company invests in various well-diversified money market funds which are managed by financial institutions. These money market funds are not publicly traded, but have historically been highly liquid. The va</font><font style="font-family:Arial;font-size:10pt;">lue of the money market funds are</font><font style="font-family:Arial;font-size:10pt;"> determined by the banks based upon the funds' net asset values (&#8220;NAV&#8221;). All of the money market funds currently permit daily investments and redemptions at a $1.00 NAV. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Deferred Compensation Plan</font><font style="font-family:Arial;font-size:10pt;font-style:italic;"> </font><font style="font-family:Arial;font-size:10pt;">- </font><font style="font-family:Arial;font-size:10pt;">The Company maintains a non-qualified deferred compensation plan structured as a Rabbi trust for certain eligible employees. Participants in the deferred compensation plan select from a menu of phantom investment options for their deferral dollars offered by the Company each year, which are based upon changes in value of complementary, defined market investments. The deferred compensation liability represents the combined values of market investments against which participant accounts are tracked.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Purchase Price Payable</font><font style="font-family:Arial;font-size:10pt;"> &#8212; </font><font style="font-family:Arial;font-size:10pt;">The Company has a future payable related to the purchase of PRG discussed in Note 2. As part of the PRG acquisition, the Company will pay $5.0 million on March 1, 2012. This payment was recognized at fair value using a discounted cash flow approach and a discount rate of 18.4%. This measurement is based on significant inputs not observable in the market. The Company will record accretion expense each period using the effective interest rate method until the payable reache</font><font style="font-family:Arial;font-size:10pt;">s $5.0 million on March 1, 2012. Accretion expense </font><font style="font-family:Arial;font-size:10pt;">related to the PRG purchase price payable </font><font style="font-family:Arial;font-size:10pt;">is included in Interest expense in the Consolidated Statements of Operations and Comprehensive Income.</font></p><span></span></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 820<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 5<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6925170&amp;loc=d3e19296-110258<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 159<br><br> -Paragraph 17-22, 27, 28<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 10<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6947722&amp;loc=d3e13433-108611<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 107<br><br> -Paragraph 15C, 15D<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 28<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6957238&amp;loc=d3e14064-108612<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 16<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6947722&amp;loc=d3e13504-108611<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 107<br><br> -Paragraph 15A<br><br> -Subparagraph a-d<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 21<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6947722&amp;loc=d3e13537-108611<br><br><br><br>Reference 9: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 133<br><br> -Paragraph 44A, 44B<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 10: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 820<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6925170&amp;loc=d3e19207-110258<br><br><br><br>Reference 11: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 30<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6957238&amp;loc=d3e14172-108612<br><br><br><br>Reference 12: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 107<br><br> -Paragraph 3, 10, 14, 15<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  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          <div style="width: 200px;"><strong>Document and Entity Information (USD $)<br></strong></div>
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                <p>Description of changes contained within amended document.</p>
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                <p>No definition available.</p>
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                <p>If the value is true, then the document as an amendment to previously-filed/accepted document.</p>
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                <p>End date of current fiscal year in the format --MM-DD.</p>
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                <p>This is focus fiscal period of the document report. For a first quarter 2006 quarterly report, which may also provide financial information from prior periods, the first fiscal quarter should be given as the fiscal period focus. Values: FY, Q1, Q2, Q3, Q4, H1, H2, M9, T1, T2, T3, M8, CY.</p>
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                <p>This is focus fiscal year of the document report in CCYY format. For a 2006 annual report, which may also provide financial information from prior periods, fiscal 2006 should be given as the fiscal year focus. Example: 2006.</p>
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                <p>No definition available.</p>
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                <p>The end date of the period reflected on the cover page if a periodic report. For all other reports and registration statements containing historical data, it is the date up through which that historical data is presented.  If there is no historical data in the report, use the filing date. The format of the date is CCYY-MM-DD.</p>
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                <p>The type of document being provided (such as 10-K, 10-Q, N-1A, etc). The document type is limited to the same value as the supporting SEC submission type, minus any "/A" suffix. The acceptable values are as follows: S-1, S-3, S-4, S-11, F-1, F-3, F-4, F-9, F-10, 6-K, 8-K, 10, 10-K, 10-Q, 20-F, 40-F, N-1A, 485BPOS, 497, NCSR, N-CSR, N-CSRS, N-Q, 10-KT, 10-QT, 20-FT, POS AM and Other.</p>
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                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                <p>A unique 10-digit SEC-issued value to identify entities that have filed disclosures with the SEC. It is commonly abbreviated as CIK.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation 12B<br><br> -Number 240<br><br> -Section 12b<br><br> -Subsection 1<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>dei_EntityCentralIndexKey</nobr></td>
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                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>dei_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>dei:centralIndexKeyItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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                </table>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Indicate number of shares outstanding of each of registrant's classes of common stock, as of latest practicable date. Where multiple classes exist define each class by adding class of stock items such as Common Class A [Member], Common Class B [Member] onto the Instrument [Domain] of the Entity Listings, Instrument</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>dei_EntityCommonStockSharesOutstanding</nobr></td>
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                    <td>dei_</td>
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                    <td>xbrli:sharesItemType</td>
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                    <td>na</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Indicate "Yes" or "No" whether registrants (1) have filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that registrants were required to file such reports), and (2) have been subject to such filing requirements for the past 90 days. This information should be based on the registrant's current or most recent filing containing the related disclosure.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>dei_EntityCurrentReportingStatus</nobr></td>
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                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>dei_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>dei:yesNoItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Indicate whether the registrant is one of the following: (1) Large Accelerated Filer, (2) Accelerated Filer, (3) Non-accelerated Filer, or (4) Smaller Reporting Company. Definitions of these categories are stated in Rule 12b-2 of the Exchange Act. This information should be based on the registrant's current or most recent filing containing the related disclosure.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>dei_EntityFilerCategory</nobr></td>
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                    <td>dei:filerCategoryItemType</td>
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                    <td>na</td>
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                    <td>duration</td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>State aggregate market value of voting and non-voting common equity held by non-affiliates computed by reference to price at which the common equity was last sold, or average bid and asked price of such common equity, as of the last business day of registrant's most recently completed second fiscal quarter. The public float should be reported on the cover page of the registrants form 10K.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                    <td><strong> Name:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The exact name of the entity filing the report as specified in its charter, which is required by forms filed with the SEC.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation 12B<br><br> -Number 240<br><br> -Section 12b<br><br> -Subsection 1<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                  <tr>
                    <td><strong> Name:</strong></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Indicate "Yes" or "No" if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><nobr>dei_EntityVoluntaryFilers</nobr></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Indicate "Yes" or "No" if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Is used on Form Type: 10-K, 10-Q, 8-K, 20-F, 6-K, 10-K/A, 10-Q/A, 20-F/A, 6-K/A, N-CSR, N-Q, N-1A.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                  <tr>
                    <td><strong> Name:</strong></td>
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<DOCUMENT>
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  <head>
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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
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        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>INCOME TAXES<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
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      <tr>
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          <div>Dec. 31, 2011</div>
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        <td class="text">&#xA0;<span></span></td>
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        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">11</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;INCOME TAXES</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The sources of pre-tax accounting income are as follows (amounts in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="7"  style="width: 252px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:252px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Year Ended December 31,</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;">&#160;</td><td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2011</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2010</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2009</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Domestic</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 3,225</font></td><td   style="width: 12px; 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border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 68,252</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Total</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 91,554</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 81,969</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 103,043</font></td></tr><tr style="height: 18px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The components of the Company's </font><font style="font-family:Arial;font-size:10pt;">P</font><font style="font-family:Arial;font-size:10pt;">rovision for income taxes are as follows (amounts in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="7"  style="width: 252px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:252px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Year Ended December 31,</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;">&#160;</td><td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2011</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; 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border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 332px; text-align:left;border-color:#000000;min-width:332px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Federal</font></td><td   style="width: 12px; 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text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (317)</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 332px; text-align:left;border-color:#000000;min-width:332px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Foreign</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 21,695</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 20,458</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 13,977</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Total current provision</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 332px; text-align:left;border-color:#000000;min-width:332px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Federal</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (838)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (128)</font></td><td   style="width: 12px; 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text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (17)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 460</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 332px; text-align:left;border-color:#000000;min-width:332px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Foreign</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,540</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Total provision for income taxes</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 13,279</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; 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text-align:left;border-color:#000000;min-width:320px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following reconciles the Company's effective tax rate to the federal statutory rate (amounts in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="7"  style="width: 252px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:252px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Year Ended December 31,</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;">&#160;</td><td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2011</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2010</font></td><td   style="width: 12px; 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text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,015</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Change in valuation allowances</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (79)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 5,645</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (2,855)</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Foreign income taxes at different rates than the U.S.</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (18,136)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (12,499)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (12,812)</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Foreign withholding taxes</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,177</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 989</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 3,402</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 339px; text-align:left;border-color:#000000;min-width:339px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Increase to current/deferred tax assets due to</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">implementation of tax planning strategies</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Long-term lease obligations</font></td><td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (23)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (28)</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Unrealized gains on derivatives</font></td><td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 68px; 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text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (4,554)</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Other</font></td><td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;">&#160;</td><td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (5,349)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (5,157)</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Total deferred tax liabilities</font></td><td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;">&#160;</td><td   style="width: 9px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (15,958)</font></td><td   style="width: 12px; 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                <p>The entire disclosure for income taxes. Disclosures may include net deferred tax liability or asset recognized in an enterprise's statement of financial position, net change during the year in the total valuation allowance, approximate tax effect of each type of temporary difference and carryforward that gives rise to a significant portion of deferred tax liabilities and deferred tax assets, utilization of a tax carryback, and tax uncertainties information.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32537-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 109<br><br> -Paragraph 136, 172<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 109<br><br> -Paragraph 43, 44, 45, 46, 47, 48, 49<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph h<br><br> -Article 4<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32559-109319<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 9<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32639-109319<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 15<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32718-109319<br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(h))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6881521&amp;loc=d3e23780-122690<br><br><br><br></p>
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      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DepreciationAndAmortization', window );">Depreciation and amortization</a></td>
        <td class="nump">44,889<span></span></td>
        <td class="nump">50,218<span></span></td>
        <td class="nump">56,991<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringCharges', window );">Restructuring charges, net</a></td>
        <td class="nump">3,651<span></span></td>
        <td class="nump">13,476<span></span></td>
        <td class="nump">5,072<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AssetImpairmentCharges', window );">Impairment losses</a></td>
        <td class="nump">230<span></span></td>
        <td class="nump">1,958<span></span></td>
        <td class="nump">4,587<span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CostsAndExpenses', window );">Total operating expenses</a></td>
        <td class="nump">1,085,934<span></span></td>
        <td class="nump">1,021,161<span></span></td>
        <td class="nump">1,067,206<span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingIncomeLoss', window );">Income from operations</a></td>
        <td class="nump">93,454<span></span></td>
        <td class="nump">73,745<span></span></td>
        <td class="nump">100,709<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NonoperatingIncomeExpenseAbstract', window );"><strong>Other income (expense)</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_InvestmentIncomeInterest', window );">Interest income</a></td>
        <td class="nump">3,064<span></span></td>
        <td class="nump">2,129<span></span></td>
        <td class="nump">2,634<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_InterestExpense', window );">Interest expense</a></td>
        <td class="num">(5,118)<span></span></td>
        <td class="num">(3,161)<span></span></td>
        <td class="num">(3,158)<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherNonoperatingIncomeExpense', window );">Other income (expense), net</a></td>
        <td class="nump">154<span></span></td>
        <td class="nump">9,256<span></span></td>
        <td class="nump">2,858<span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NonoperatingIncomeExpense', window );">Total other income (expense)</a></td>
        <td class="num">(1,900)<span></span></td>
        <td class="nump">8,224<span></span></td>
        <td class="nump">2,334<span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments', window );">Income before income taxes</a></td>
        <td class="nump">91,554<span></span></td>
        <td class="nump">81,969<span></span></td>
        <td class="nump">103,043<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxExpenseBenefit', window );">Provision for income taxes</a></td>
        <td class="num">(13,279)<span></span></td>
        <td class="num">(28,431)<span></span></td>
        <td class="num">(27,477)<span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProfitLoss', window );">Net income</a></td>
        <td class="nump">78,275<span></span></td>
        <td class="nump">53,538<span></span></td>
        <td class="nump">75,566<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest', window );">Net income attributable to noncontrolling interest</a></td>
        <td class="num">(4,101)<span></span></td>
        <td class="num">(3,664)<span></span></td>
        <td class="num">(3,812)<span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NetIncomeLoss', window );">Net income attributable to TeleTech stockholders</a></td>
        <td class="nump">74,174<span></span></td>
        <td class="nump">49,874<span></span></td>
        <td class="nump">71,754<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract', window );"><strong>Other comprehensive income (loss)</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease', window );">Foreign currency translation adjustments</a></td>
        <td class="num">(12,596)<span></span></td>
        <td class="nump">8,080<span></span></td>
        <td class="nump">18,231<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease', window );">Derivatives valuation, net of tax</a></td>
        <td class="num">(12,942)<span></span></td>
        <td class="nump">2,623<span></span></td>
        <td class="nump">25,647<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPeriodIncreaseDecrease', window );">Other</a></td>
        <td class="num">(655)<span></span></td>
        <td class="num">(792)<span></span></td>
        <td class="nump">0<span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest', window );">Total comprehensive income</a></td>
        <td class="nump">52,082<span></span></td>
        <td class="nump">63,449<span></span></td>
        <td class="nump">119,444<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest', window );">Comprehensive income attributable to noncontrolling interest</a></td>
        <td class="num">(3,716)<span></span></td>
        <td class="num">(3,754)<span></span></td>
        <td class="num">(4,157)<span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ComprehensiveIncomeNetOfTax', window );">Comprehensive income attributable to TeleTech stockholders</a></td>
        <td class="nump">$ 48,366<span></span></td>
        <td class="nump">$ 59,695<span></span></td>
        <td class="nump">$ 115,287<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract', window );"><strong>Weighted average shares outstanding</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_WeightedAverageNumberOfSharesOutstandingBasic', window );">Basic</a></td>
        <td class="nump">56,669<span></span></td>
        <td class="nump">60,361<span></span></td>
        <td class="nump">62,891<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding', window );">Diluted</a></td>
        <td class="nump">57,963<span></span></td>
        <td class="nump">61,792<span></span></td>
        <td class="nump">64,238<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EarningsPerShareAbstract', window );"><strong>Net income per share attributable to TeleTech stockholders</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EarningsPerShareBasic', window );">Basic</a></td>
        <td class="nump">$ 1.31<span></span></td>
        <td class="nump">$ 0.83<span></span></td>
        <td class="nump">$ 1.14<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EarningsPerShareDiluted', window );">Diluted</a></td>
        <td class="nump">$ 1.28<span></span></td>
        <td class="nump">$ 0.81<span></span></td>
        <td class="nump">$ 1.12<span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AssetImpairmentCharges">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The charge against earnings resulting from the aggregate write down of all assets from their carrying value to their fair value.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6390789&amp;loc=d3e2420-110228<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 28<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 144<br><br> -Paragraph 45, 46, 47<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3602-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_AssetImpairmentCharges</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ComprehensiveIncomeNetOfTax">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The change in equity [net assets] of a business enterprise during a period from transactions and other events and circumstances from non-owner sources which are attributable to the reporting entity. It includes all changes in equity during a period except those resulting from investments by owners and distributions to owners, but excludes any and all transactions which are directly or indirectly attributable to that ownership interest in subsidiary equity which is not attributable to the parent.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6920043&amp;loc=d3e540-108580<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 30<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph A5<br><br> -Appendix A<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph c(3)<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 8, 9, 10, 11, 12, 13, 14<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Comprehensive Income<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6508144<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Net Income<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6518256<br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 5<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6920043&amp;loc=d3e557-108580<br><br><br><br>Reference 9: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Other Comprehensive Income<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6519514<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_ComprehensiveIncomeNetOfTax</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The change in equity [net assets] of a business enterprise during a period from transactions and other events and circumstances from non-owner sources which are attributable to noncontrolling interests, if any. It includes all changes in equity during a period except those resulting from investments by owners and distributions to owners, which are directly or indirectly attributable to that ownership interest in subsidiary equity which is not attributable to the parent.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 21<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6921628&amp;loc=SL4613674-111683<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 4K<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6922042&amp;loc=SL4591552-111686<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 30<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph c(3)<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph A5<br><br> -Appendix A<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 20<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6921628&amp;loc=SL4569643-111683<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest</nobr></td>
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                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The change in equity [net assets] of a business enterprise during a period from transactions and other events and circumstances from non-owner sources which are attributable to the economic entity, including both controlling (parent) and noncontrolling interests. It includes all changes in equity during a period except those resulting from investments by owners and distributions to owners, including any and all transactions which are directly or indirectly attributable to that ownership interest in subsidiary equity which is not attributable to the parent.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 4K<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6922042&amp;loc=SL4591552-111686<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 19<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6921628&amp;loc=SL4569616-111683<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph A5<br><br> -Appendix A<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 29<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph a<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest</nobr></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract</nobr></td>
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          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CostOfServices">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Total costs related to services rendered by an entity during the reporting period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 5<br><br> -Section 03<br><br> -Paragraph 2<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.2(d))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6880815&amp;loc=d3e20235-122688<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_CostOfServices</nobr></td>
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                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
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                    <td><strong> Balance Type:</strong></td>
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                    <td><strong> Period Type:</strong></td>
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          </td>
        </tr>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Total costs of sales and operating expenses for the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6880815&amp;loc=d3e20235-122688<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_CostsAndExpenses</nobr></td>
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                    <td>us-gaap_</td>
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                    <td>xbrli:monetaryItemType</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_CostsAndExpensesAbstract</nobr></td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DepreciationAndAmortization">
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The current period expense charged against earnings on long-lived, physical assets not used in production, and which are not intended for resale, to allocate or recognize the cost of such assets over their useful lives; or to record the reduction in book value of an intangible asset over the benefit period of such asset; or to reflect consumption during the period of an asset that is not used in production.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3602-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 28<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Principles Board Opinion (APB)<br><br> -Number 12<br><br> -Paragraph 5<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6391035&amp;loc=d3e2868-110229<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_DepreciationAndAmortization</nobr></td>
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                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td>duration</td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_EarningsPerShareAbstract</nobr></td>
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                    <td>na</td>
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                    <td>duration</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 52<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6945512&amp;loc=d3e4984-109258<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Emerging Issues Task Force (EITF)<br><br> -Number 07-4<br><br> -Paragraph 4<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 5<br><br> -Section 03<br><br> -Paragraph 20<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 944<br><br> -SubTopic 225<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.7-04.19)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879464&amp;loc=d3e573970-122913<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Article 7<br><br> -Paragraph 18<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 942<br><br> -SubTopic 225<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.9-04.23)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879574&amp;loc=d3e536633-122882<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 128<br><br> -Paragraph 36, 37, 38<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br>Reference 9: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.21)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6880815&amp;loc=d3e20235-122688<br><br><br><br>Reference 10: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Paragraph 21<br><br> -Article 9<br><br><br><br>Reference 11: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6920599&amp;loc=d3e1252-109256<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_EarningsPerShareBasic</nobr></td>
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                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>num:perShareItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of net income (loss) for the period available to each share of common stock or common unit outstanding during the reporting period and to each share or unit that would have been outstanding assuming the issuance of common shares or units for all dilutive potential common shares or units outstanding during the reporting period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 128<br><br> -Paragraph 11, 12, 36<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.21)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6880815&amp;loc=d3e20235-122688<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 5<br><br> -Section 03<br><br> -Paragraph 20<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6920599&amp;loc=d3e1252-109256<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Article 7<br><br> -Paragraph 18<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Paragraph 21<br><br> -Article 9<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Emerging Issues Task Force (EITF)<br><br> -Number 07-4<br><br> -Paragraph 4<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_EarningsPerShareDiluted</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
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                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
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              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Sum of operating profit and nonoperating income or expense before Income or Loss from equity method investments, income taxes, extraordinary items, and noncontrolling interest.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 4<br><br> -Section 08<br><br> -Paragraph h<br><br> -Subparagraph 1(i)<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(h)(1)(i))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6881521&amp;loc=d3e23780-122690<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxExpenseBenefit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The sum of the current income tax expense or benefit and the deferred income tax expense or benefit pertaining to continuing operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Income Tax Expense (or Benefit)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6515339<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 9<br><br> -Subparagraph (a),(b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32639-109319<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph h<br><br> -Article 4<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 109<br><br> -Paragraph 45<br><br> -Subparagraph a, b<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(h))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6881521&amp;loc=d3e23780-122690<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_IncomeTaxExpenseBenefit</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_InterestExpense">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cost of borrowed funds accounted for as interest that was charged against earnings during the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 835<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6450988&amp;loc=d3e26243-108391<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 942<br><br> -SubTopic 225<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.9-04.9)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879574&amp;loc=d3e536633-122882<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 34<br><br> -Paragraph 21<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Paragraph 9<br><br> -Article 9<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher OTS<br><br> -Name Federal Regulation (FR)<br><br> -Number Title 12<br><br> -Chapter V<br><br> -Section 563c.102<br><br> -Paragraph 9<br><br> -Subsection II<br><br> -LegacyDoc This is a non-GAAP reference that was included in the 2009 taxonomy.  It will be removed from future versions of this taxonomy.<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_InterestExpense</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_InvestmentIncomeInterest">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Income derived from investments in debt securities and on cash and cash equivalents the earnings of which reflect the time value of money or transactions in which the payments are for the use or forbearance of money.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 5<br><br> -Section 03<br><br> -Paragraph 7<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 115<br><br> -Paragraph 14<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.7(b))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6880815&amp;loc=d3e20235-122688<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_InvestmentIncomeInterest</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NetIncomeLoss">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 944<br><br> -SubTopic 225<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.7-04.22)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879464&amp;loc=d3e573970-122913<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3602-108585<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.18)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6880815&amp;loc=d3e20235-122688<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph a<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6920043&amp;loc=d3e565-108580<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph A7<br><br> -Appendix A<br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 130<br><br> -Paragraph 10, 15<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 9: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Other Comprehensive Income<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6519514<br><br><br><br>Reference 10: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph d<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 11: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Emerging Issues Task Force (EITF)<br><br> -Number 87-21<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 12: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Net Income<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6518256<br><br><br><br>Reference 13: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 944<br><br> -SubTopic 225<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.7-04.19)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879464&amp;loc=d3e573970-122913<br><br><br><br>Reference 14: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 5<br><br> -Section 03<br><br> -Paragraph 19<br><br><br><br>Reference 15: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 95<br><br> -Paragraph 28, 29, 30<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 16: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Paragraph 20<br><br> -Article 9<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_NetIncomeLoss</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The portion of net Income or Loss attributable to the noncontrolling interest (if any) deducted in order to derive the portion attributable to the parent.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1A<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6921930&amp;loc=SL4573702-111684<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 4J<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6922042&amp;loc=SL4591551-111686<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph a<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph c(1)<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph A1, A4, A5<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 4K<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6922042&amp;loc=SL4591552-111686<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_NetIncomeLossAttributableToNoncontrollingInterest</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NonoperatingIncomeExpense">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The aggregate amount of income or expense from ancillary business-related activities (that is to say, excluding major activities considered part of the normal operations of the business).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 5<br><br> -Section 03<br><br> -Paragraph 7<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.7)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6880815&amp;loc=d3e20235-122688<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_NonoperatingIncomeExpense</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NonoperatingIncomeExpenseAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_NonoperatingIncomeExpenseAbstract</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OperatingIncomeLoss">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The net result for the period of deducting operating expenses from operating revenues.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_OperatingIncomeLoss</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Net of tax effect change in accumulated gains and losses from derivative instruments designated and qualifying as the effective portion of cash flow hedges after taxes. A cash flow hedge is a hedge of the exposure to variability in the cash flows of a recognized asset or liability or a forecasted transaction that is attributable to a particular risk. The change includes an entity's share of an equity investee's increase or decrease in deferred hedging gains or losses. While for technical reasons this element has no balance attribute, the default assumption is a credit balance consistent with its label.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 133<br><br> -Paragraph 31, 46<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 130<br><br> -Paragraph 14, 17, 20, 24, 26<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 133<br><br> -Paragraph 46<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 2<br><br> -Subparagraph (d)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6920433&amp;loc=d3e998-108581<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 130<br><br> -Paragraph 24<br><br> -Subparagraph b<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 130<br><br> -Paragraph 14, 17, 20, 26<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph c(3)<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Adjustment that results from the process of translating subsidiary financial statements and foreign equity investments into the reporting currency of the reporting entity, net of tax.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 830<br><br> -SubTopic 30<br><br> -Section 45<br><br> -Paragraph 20<br><br> -Subparagraph (b),(c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6915805&amp;loc=d3e32211-110900<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 2<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6920433&amp;loc=d3e998-108581<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 130<br><br> -Paragraph 24<br><br> -Subparagraph b<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph c(3)<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 130<br><br> -Paragraph 14, 17, 19, 26<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 52<br><br> -Paragraph 13, 20, 31<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPeriodIncreaseDecrease">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>This element represents Other Comprehensive Income or Loss, Net of Tax, for the period.  Includes deferred gains or losses on qualifying hedges, unrealized holding gains or losses on available-for-sale securities, minimum pension liability, and cumulative translation adjustment. While for technical reasons this element has no balance attribute, the default assumption is a credit balance consistent with its label.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 130<br><br> -Paragraph 22, 23, 24, 25<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6928386&amp;loc=d3e21463-112644<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Principles Board Opinion (APB)<br><br> -Number 12<br><br> -Paragraph 10<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6920043&amp;loc=d3e599-108580<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 31<br><br> -Article 5<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Article 3<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph c(3)<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_OtherComprehensiveIncomeLossNetOfTaxPeriodIncreaseDecrease</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherNonoperatingIncomeExpense">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The net amount of other income and expense amounts, the components of which are not separately disclosed on the income statement, resulting from ancillary business-related activities (that is, excluding major activities considered part of the normal operations of the business) also known as other nonoperating income (expense) recognized for the period. Such amounts may include: (a) dividends, (b) interest on securities, (c) net gains or losses on securities, (d) unusual costs, (e) gains or losses on foreign exchange transactions, and (f) miscellaneous other income and expense items.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 5<br><br> -Section 03<br><br> -Paragraph 9<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.9)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6880815&amp;loc=d3e20235-122688<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_OtherNonoperatingIncomeExpense</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ProfitLoss">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The consolidated profit or loss for the period, net of income taxes, including the portion attributable to the noncontrolling interest.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 4J<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6922042&amp;loc=SL4591551-111686<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph a<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph A1, A4, A5<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph c(1)<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 29<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1A<br><br> -Subparagraph (a),(c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6921930&amp;loc=SL4573702-111684<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 4K<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6922042&amp;loc=SL4591552-111686<br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 5<br><br> -Subparagraph b<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 9: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 19<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6921628&amp;loc=SL4569616-111683<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_ProfitLoss</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RestructuringCharges">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount charged against earnings in the period for incurred and estimated costs associated with exit from or disposal of business activities or restructurings pursuant to a duly authorized plan, excluding asset retirement obligations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6394359&amp;loc=d3e17939-110869<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SAB TOPIC 5.P.4(b))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6394695&amp;loc=d3e140904-122747<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 5<br><br> -Section P<br><br> -Subsection 3, 4<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6943989&amp;loc=d3e3602-108585<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 5.P.3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6394695&amp;loc=d3e140864-122747<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_RestructuringCharges</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_SalesRevenueServicesNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate revenue during the period from services rendered in the normal course of business, after deducting allowances and discounts.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 5<br><br> -Section 03<br><br> -Paragraph 1<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.1(d))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6880815&amp;loc=d3e20235-122688<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_SalesRevenueServicesNet</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_SellingGeneralAndAdministrativeExpense">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The aggregate total costs related to selling a firm's product and services, as well as all other general and administrative expenses. Direct selling expenses (for example, credit, warranty, and advertising) are expenses that can be directly linked to the sale of specific products. Indirect selling expenses are expenses that cannot be directly linked to the sale of specific products, for example telephone expenses, Internet, and postal charges. General and administrative expenses include salaries of non-sales personnel, rent, utilities, communication, etc.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 43<br><br> -Chapter 4<br><br> -Paragraph 5A<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 5<br><br> -Section 03<br><br> -Paragraph 4<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.4)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6880815&amp;loc=d3e20235-122688<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 330<br><br> -SubTopic 10<br><br> -Section 30<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6386349&amp;loc=d3e3636-108311<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_SellingGeneralAndAdministrativeExpense</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The average number of shares or units issued and outstanding that are used in calculating diluted EPS or earnings per unit (EPU), determined based on the timing of issuance of shares or units in the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 16<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6920599&amp;loc=d3e1505-109256<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Emerging Issues Task Force (EITF)<br><br> -Number 07-4<br><br> -Paragraph 4<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 128<br><br> -Paragraph 40<br><br> -Subparagraph a<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 128<br><br> -Paragraph 8<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_WeightedAverageNumberOfSharesOutstandingBasic">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Number of [basic] shares or units, after adjustment for contingently issuable shares or units and other shares or units not deemed outstanding, determined by relating the portion of time within a reporting period that common shares or units have been outstanding to the total time in that period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 10<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6920599&amp;loc=d3e1448-109256<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 128<br><br> -Paragraph 171<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Weighted-Average Number of Common Shares Outstanding<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6528421<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 128<br><br> -Paragraph 40<br><br> -Subparagraph a<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 128<br><br> -Paragraph 8<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Emerging Issues Task Force (EITF)<br><br> -Number 07-4<br><br> -Paragraph 4<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                    <td><strong> Name:</strong></td>
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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>PROPERTY, PLANT, AND EQUIPMENT<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
      </tr>
      <tr>
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          <div>Dec. 31, 2011</div>
        </th>
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        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentAbstract', window );"><strong>PROPERTY PLANT AND EQUIPMENT [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentDisclosureTextBlock', window );">PROPERTY, PLANT AND EQUIPMENT</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(5)&#160;&#160;&#160;&#160;&#160;&#160;&#160;PROPERTY, PLANT AND EQUIPMENT</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Property, plant and equipment consisted of the following (amounts in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 397px; text-align:left;border-color:#000000;min-width:397px;">&#160;</td><td colspan="5"  style="width: 205px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:205px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">December 31,</font></td></tr><tr style="height: 17px"><td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 397px; text-align:left;border-color:#000000;min-width:397px;">&#160;</td><td colspan="2"  style="width: 90px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:90px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2011</font></td><td   style="width: 18px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:18px;">&#160;</td><td colspan="2"  style="width: 97px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:97px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2010</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Land and buildings</font></td><td   style="width: 11px; 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text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 54,364</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Leasehold improvements</font></td><td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 79px; text-align:right;border-color:#000000;min-width:79px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 138,117</font></td><td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;">&#160;</td><td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 140,412</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Motor vehicles</font></td><td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 79px; text-align:right;border-color:#000000;min-width:79px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 190</font></td><td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;">&#160;</td><td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 898</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Construction-in-progress and other</font></td><td   style="width: 11px; 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text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 397px; text-align:left;border-color:#000000;min-width:397px;">&#160;</td><td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 79px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:79px;">&#160;</td><td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;">&#160;</td><td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Depreciation and amortization expense for property, plant and equipment was $</font><font style="font-family:Arial;font-size:10pt;">40.4</font><font style="font-family:Arial;font-size:10pt;">&#160;million, $</font><font style="font-family:Arial;font-size:10pt;">49.2</font><font style="font-family:Arial;font-size:10pt;">&#160;million and $</font><font style="font-family:Arial;font-size:10pt;">5</font><font style="font-family:Arial;font-size:10pt;">5.9</font><font style="font-family:Arial;font-size:10pt;">&#160;million for the years ended </font><font style="font-family:Arial;font-size:10pt;">December 31, 2011</font><font style="font-family:Arial;font-size:10pt;">, </font><font style="font-family:Arial;font-size:10pt;">2010</font><font style="font-family:Arial;font-size:10pt;"> and </font><font style="font-family:Arial;font-size:10pt;">2009</font><font style="font-family:Arial;font-size:10pt;">, respectively.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Included in computer equipment and software in the table above</font><font style="font-family:Arial;font-size:10pt;">, the Company had $</font><font style="font-family:Arial;font-size:10pt;">3.7</font><font style="font-family:Arial;font-size:10pt;">&#160;million and $</font><font style="font-family:Arial;font-size:10pt;">2.7</font><font style="font-family:Arial;font-size:10pt;">&#160;million of unamortized Software Development Costs </font><font style="font-family:Arial;font-size:10pt;">as </font><font style="font-family:Arial;font-size:10pt;">of </font><font style="font-family:Arial;font-size:10pt;">December 31, 2011</font><font style="font-family:Arial;font-size:10pt;"> and </font><font style="font-family:Arial;font-size:10pt;">2010</font><font style="font-family:Arial;font-size:10pt;">, respectively. Amortization expense for Software Development Costs was $</font><font style="font-family:Arial;font-size:10pt;">1.0</font><font style="font-family:Arial;font-size:10pt;">&#160;million, $</font><font style="font-family:Arial;font-size:10pt;">0.</font><font style="font-family:Arial;font-size:10pt;">2</font><font style="font-family:Arial;font-size:10pt;">&#160;million and $</font><font style="font-family:Arial;font-size:10pt;">0.4</font><font style="font-family:Arial;font-size:10pt;">&#160;million for the years ended </font><font style="font-family:Arial;font-size:10pt;">December 31, 2011</font><font style="font-family:Arial;font-size:10pt;">, </font><font style="font-family:Arial;font-size:10pt;">2010</font><font style="font-family:Arial;font-size:10pt;"> and </font><font style="font-family:Arial;font-size:10pt;">2009</font><font style="font-family:Arial;font-size:10pt;">, respectively, which is included in the depreciation and amortization expense for property, plant and equipment discussed above.</font></p><span></span></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The entire disclosure for long-lived, physical assets that are used in the normal conduct of business to produce goods and services and not intended for resale. Examples include land, buildings, machinery and equipment, and other types of furniture and equipment including, but not limited to, office equipment, furniture and fixtures, and computer equipment and software. This disclosure may include property plant and equipment accounting policies and methodology, a schedule of property, plant and equipment gross, additions, deletions, transfers and other changes, depreciation, depletion and amortization expense, net, accumulated depreciation, depletion and amortization expense and useful lives, income statement disclosures, assets held for sale and public utility disclosures.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 205<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6360339&amp;loc=d3e1361-107760<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.13-14)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Principles Board Opinion (APB)<br><br> -Number 12<br><br> -Paragraph 5<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6391035&amp;loc=d3e2868-110229<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6391110&amp;loc=d3e2921-110230<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
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        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2011</div>
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        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_AccountsReceivableAndSignificantClientsAbstract', window );"><strong>ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LoansNotesTradeAndOtherReceivablesDisclosureTextBlock', window );">ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">4</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Accounts </font><font style="font-family:Arial;font-size:10pt;">r</font><font style="font-family:Arial;font-size:10pt;">eceivable</font><font style="font-family:Arial;font-size:10pt;">, net</font><font style="font-family:Arial;font-size:10pt;"> in the accompanying Consolidated Balance Sheets consists of the following (amounts in thousands): </font></p><p style='margin-top: 0pt; 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      </tr>
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                <p>The entire disclosure for claims held for amounts due a company. Examples include trade accounts receivables, notes receivables, loans receivables.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 310<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6965416&amp;loc=d3e5066-111524<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 7<br><br> -Article 9<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Statement of Position (SOP)<br><br> -Number 01-6<br><br> -Paragraph 13<br><br> -Subparagraph d<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 310<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 11<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6965416&amp;loc=d3e5162-111524<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 3, 4<br><br> -Article 5<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(k))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6881521&amp;loc=d3e23780-122690<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.3,4)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 4<br><br> -Section 08<br><br> -Paragraph k<br><br><br><br>Reference 9: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 310<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6965416&amp;loc=d3e5074-111524<br><br><br><br></p>
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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
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          <div style="width: 200px;"><strong>LEASES<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2011</div>
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        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LeasesAbstract', window );"><strong>LEASES [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LeasesOfLesseeDisclosureTextBlock', window );">LEASES</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">16</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">LEASES</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company has various operating leases primarily for equipment, delivery centers and office space, which generally contain renewal options. 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text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr><tr style="height: 47px"><td   style="width: 131px; text-align:left;border-color:#000000;min-width:131px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Balance at December 31, 2009</font></td><td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Additions and Modifications</font></td><td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Accretion</font></td><td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Settlements</font></td><td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Balance at December 31, 2010</font></td></tr><tr style="height: 16px"><td   style="width: 131px; text-align:left;border-color:#000000;min-width:131px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; 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text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 406</font></td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (559)</font></td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; 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border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 82</font></td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; 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                <p>The entire disclosure for lessee entity's leasing arrangements including, but not limited to, all of the following: (a.) The basis on which contingent rental payments are determined, (b.) The existence and terms of renewal or purchase options and escalation clauses, (c.) Restrictions imposed by lease agreements, such as those concerning dividends, additional debt, and further leasing.</p>
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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
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          <div style="width: 200px;"><strong>RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2011</div>
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        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">12</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)&#160;&#160;&#160;&#160;&#160;&#160;&#160;RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Restructuring Charges</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During the year</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;"> ended </font><font style="font-family:Arial;font-size:10pt;">December 31, 2011</font><font style="font-family:Arial;font-size:10pt;">, December 31, 2010 and 2009</font><font style="font-family:Arial;font-size:10pt;">, the Company undertook a number of restructuring activities primarily associated with reductions in the Company's </font><font style="font-family:Arial;font-size:10pt;">capacity and </font><font style="font-family:Arial;font-size:10pt;">workforce </font><font style="font-family:Arial;font-size:10pt;">in both the North American</font><font style="font-family:Arial;font-size:10pt;"> BPO</font><font style="font-family:Arial;font-size:10pt;"> and International BPO segments </font><font style="font-family:Arial;font-size:10pt;">to better align the </font><font style="font-family:Arial;font-size:10pt;">capacity and </font><font style="font-family:Arial;font-size:10pt;">workforce with current business needs. </font></p><p style='margin-top:0pt; 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border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 320px; 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border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:69px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 332px; text-align:left;border-color:#000000;min-width:332px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Reduction in force</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,268</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 5,189</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,516</font></td></tr><tr style="height: 17px"><td   style="width: 12px; 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text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 168</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 332px; text-align:left;border-color:#000000;min-width:332px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Changes in estimates</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 25</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; 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                <p>The entire disclosure for restructuring and related activities. Description of restructuring activities such as exit and disposal activities, include facts and circumstances leading to the plan, the expected plan completion date, the major types of costs associated with the plan activities, total expected costs, the accrual balance at the end of the period, and the periods over which the remaining accrual will be settled.</p>
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          <div style="width: 200px;"><strong>OTHER INTANGIBLE ASSETS<br></strong></div>
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      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherIntangibleAssetsAbstract', window );"><strong>OTHER INTANGIBLE ASSETS [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IntangibleAssetsDisclosureTextBlock', window );">OTHER INTANGIBLE ASSETS</a></td>
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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 159px; text-align:left;border-color:#000000;min-width:159px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">accumulated amortization</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (3,371)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; 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text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,600</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,600</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 171px; text-align:left;border-color:#000000;min-width:171px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other Intangible Assets</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 159px; text-align:left;border-color:#000000;min-width:159px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">accumulated amortization</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,225)</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,225)</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 171px; text-align:left;border-color:#000000;min-width:171px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Trade name - indefinite life</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 8,200</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 3,300</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 11,500</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 159px; text-align:left;border-color:#000000;min-width:159px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Other intangible assets, net</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 21,429</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (3,543)</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 72px; 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          <div style="width: 200px;"><strong>GOODWILL AND IMPAIRMENT<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(6</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">GOODWILL</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;"> AND IMPAIRMENT</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Goodwill consisted of the fo</font><font style="font-family:Arial;font-size:10pt;">llowing (amounts in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 46px"><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 110px; 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border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (423)</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 16,443</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Total </font></td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 75px; 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border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (423)</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 70,844</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;">&#160;</td></tr><tr style="height: 46px"><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 110px; text-align:center;border-color:#000000;min-width:110px;">&#160;</td><td colspan="2"  style="width: 88px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:88px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2009</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td colspan="2"  style="width: 81px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Acquisitions</font></td><td   style="width: 13px; text-align:center;border-color:#000000;min-width:13px;">&#160;</td><td colspan="2"  style="width: 81px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Impairments</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td colspan="2"  style="width: 88px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:88px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Effect of Foreign Currency</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td colspan="2"  style="width: 88px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:88px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2010</font></td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 13px; text-align:center;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;">&#160;</td></tr><tr style="height: 15px"><td colspan="2"  style="width: 122px; text-align:left;border-color:#000000;min-width:122px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">North American BPO</font></td><td   style="width: 13px; text-align:right;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 35,885</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 13px; text-align:right;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 13px; text-align:right;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 13px; text-align:right;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 13px; text-align:right;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 35,885</font></td></tr><tr style="height: 15px"><td colspan="2"  style="width: 122px; text-align:left;border-color:#000000;min-width:122px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">International BPO</font></td><td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 9,365</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 7,251</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 206</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 16,822</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Total </font></td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 75px; 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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
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          <div style="width: 200px;"><strong>CONTRACT ACQUISITION COSTS<br></strong></div>
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          <div>Dec. 31, 2011</div>
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        <td class="text">&#xA0;<span></span></td>
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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
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          <div style="width: 200px;"><strong>DERIVATIVES<br></strong></div>
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          <div>Dec. 31, 2011</div>
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        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">9</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">DERIVATIVES</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Cash Flow Hedges</font></p><p style='margin-top:8pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company enters into foreign exchange and interest rate derivatives. Foreign exchange derivatives entered into consist of forward and option contracts to reduce the Company's exposure to </font><font style="font-family:Arial;font-size:10pt;">foreign </font><font style="font-family:Arial;font-size:10pt;">currency exchange rate fluctuations that are associated with forecasted revenue earned in foreign locations. Interest rate derivatives consist of interest rate swaps to reduce the Company's exposure to </font><font style="font-family:Arial;font-size:10pt;">interest </font><font style="font-family:Arial;font-size:10pt;">rate fluctuations associated with its variable rate debt. Upon proper qualification, these contracts are designated as cash flow hedges. It is the Company's policy to only enter into derivative contracts with investment grade counterparty financial institutions, and correspondingly, the fair value of derivative assets consider, among other factors, the creditworthiness of these counterparties. 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 194px; text-align:left;border-color:#000000;min-width:194px;">&#160;</td><td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 68px; 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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The entire disclosure for the entity's entire derivative instruments and hedging activities.  Describes an entity's risk management strategies, derivatives in hedging activities and non-hedging derivative instruments, the assets, obligations, liabilities, revenues and expenses arising therefrom, and the amounts of and methodologies and assumptions used in determining the amounts of such items.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 133<br><br> -Paragraph 44<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1B<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6935481&amp;loc=SL5580258-113959<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(n))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6881521&amp;loc=d3e23780-122690<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4A<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6935481&amp;loc=SL5618551-113959<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4B<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6935481&amp;loc=SL5624163-113959<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4J<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6935481&amp;loc=SL5708773-113959<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6935481&amp;loc=d3e41638-113959<br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4C<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6935481&amp;loc=SL5624171-113959<br><br><br><br>Reference 9: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6935481&amp;loc=d3e41620-113959<br><br><br><br>Reference 10: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 5<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6935481&amp;loc=d3e41641-113959<br><br><br><br>Reference 11: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 30<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6887037&amp;loc=d3e80748-113994<br><br><br><br>Reference 12: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 30<br><br> -Section 45<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6441202&amp;loc=d3e80720-113993<br><br><br><br>Reference 13: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 30<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6887037&amp;loc=d3e80784-113994<br><br><br><br>Reference 14: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6935481&amp;loc=SL5579240-113959<br><br><br><br>Reference 15: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6935481&amp;loc=d3e41635-113959<br><br><br><br>Reference 16: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4E<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6935481&amp;loc=SL5624181-113959<br><br><br><br>Reference 17: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4H<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6935481&amp;loc=SL5624258-113959<br><br><br><br>Reference 18: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1A<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6935481&amp;loc=SL5579245-113959<br><br><br><br>Reference 19: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 25<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6886632&amp;loc=d3e76258-113986<br><br><br><br>Reference 20: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 133<br><br> -Paragraph 45<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  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              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                    <td><strong> Name:</strong></td>
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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
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          <div style="width: 200px;"><strong>DEFERRED REVENUE AND COSTS<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2011</div>
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        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredRevenueAbstract', window );"><strong>DEFERRED REVENUE AND COSTS [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">14</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;DEFERRED REVENUE AND COSTS</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Deferred </font><font style="font-family:Arial;font-size:10pt;">r</font><font style="font-family:Arial;font-size:10pt;">evenue in the accompanying Consolidated Balance Sheets consist of the following (amounts in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 404px; 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text-align:left;border-color:#000000;min-width:327px;">&#160;</td><td   style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td colspan="7"  style="width: 246px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:246px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Year Ended December 31,</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 327px; text-align:left;border-color:#000000;min-width:327px;">&#160;</td><td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2011</font></td><td   style="width: 12px; 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border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 9px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 9px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Deferred </font><font style="font-family:Arial;font-size:10pt;">c</font><font style="font-family:Arial;font-size:10pt;">osts in the accompanying Consolidated Balance Sheets consist of the following (amounts in thousands):</font></p><p style='margin-top: 0pt; 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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
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          <div style="width: 200px;"><strong>EMPLOYEE COMPENSATION PLANS<br></strong></div>
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          <div>Dec. 31, 2011</div>
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        <td class="text">&#xA0;<span></span></td>
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        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">19</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">EMPLOYEE COMPENSATION PLANS</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Employee Benefit Plan</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company has two 401(k) profit-sharing plans that allow participation by</font><font style="font-family:Arial;font-size:10pt;"> U.S.</font><font style="font-family:Arial;font-size:10pt;"> employees who have completed six months of service, as defined, and are 21&#160;years of age or older. 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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0ELYDK">
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          <div>Equity of the Company Treasury Stock [Member]</div>
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        <td class="nump">25,647<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">25,647<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare', window );">Vesting of restricted stock units issued out of treasury, share</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">307,000<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue', window );">Vesting of restricted stock units issued out of treasury, value</a></td>
        <td class="num">(1,919)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">3<span></span></td>
        <td class="nump">3,855<span></span></td>
        <td class="num">(5,777)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised', window );">Exercise of stock options, share</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">621,000<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised', window );">Exercise of stock options, value</a></td>
        <td class="nump">6,159<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">6<span></span></td>
        <td class="nump">7,791<span></span></td>
        <td class="num">(1,638)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation', window );">Excess tax benefit from equity-based awards</a></td>
        <td class="num">(1,861)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num">(1,861)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue', window );">Equity-based compensation expense</a></td>
        <td class="nump">11,640<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">11,640<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockSharesAcquired', window );">Purchases of common stock, share</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num">(2,526,000)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockValueAcquiredCostMethod', window );">Purchases of common stock, value</a></td>
        <td class="num">(34,766)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num">(25)<span></span></td>
        <td class="num">(34,741)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rc">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest', window );">Ending balance,value at Dec. 31, 2009</a></td>
        <td class="nump">455,901<span></span></td>
        <td class="nump">0<span></span></td>
        <td class="nump">622<span></span></td>
        <td class="num">(251,691)<span></span></td>
        <td class="nump">344,251<span></span></td>
        <td class="nump">10,513<span></span></td>
        <td class="nump">346,728<span></span></td>
        <td class="nump">5,478<span></span></td>
      </tr>
      <tr class="rc">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PreferredStockSharesOutstanding', window );">Preferred stock ending balance, share at Dec. 31, 2009</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">0<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rc">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CommonStockSharesOutstanding', window );">Common stock ending balance, share at Dec. 31, 2009</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">62,218,000<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProfitLoss', window );">Net income</a></td>
        <td class="nump">53,538<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">49,874<span></span></td>
        <td class="nump">3,664<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NoncontrollingInterestIncreaseFromBusinessCombination', window );">Noncontrolling interest (Note 2)</a></td>
        <td class="nump">6,000<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">6,000<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders', window );">Dividends distributed to noncontrolling interest</a></td>
        <td class="num">(4,140)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num">(4,140)<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease', window );">Foreign currency translation adjustments</a></td>
        <td class="nump">8,080<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">7,990<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">90<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease', window );">Derivatives valuation, net of tax</a></td>
        <td class="nump">2,623<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">2,623<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare', window );">Vesting of restricted stock units issued out of treasury, share</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">420,000<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue', window );">Vesting of restricted stock units issued out of treasury, value</a></td>
        <td class="num">(3,072)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">5<span></span></td>
        <td class="nump">5,448<span></span></td>
        <td class="num">(8,525)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised', window );">Exercise of stock options, share</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">273,000<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised', window );">Exercise of stock options, value</a></td>
        <td class="nump">2,792<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">3<span></span></td>
        <td class="nump">3,541<span></span></td>
        <td class="num">(752)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation', window );">Excess tax benefit from equity-based awards</a></td>
        <td class="nump">811<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">811<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue', window );">Equity-based compensation expense</a></td>
        <td class="nump">13,372<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">13,372<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockSharesAcquired', window );">Purchases of common stock, share</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num">(5,036,000)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockValueAcquiredCostMethod', window );">Purchases of common stock, value</a></td>
        <td class="num">(80,295)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num">(51)<span></span></td>
        <td class="num">(80,244)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPeriodIncreaseDecrease', window );">Other</a></td>
        <td class="num">(792)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num">(792)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rc">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest', window );">Ending balance,value at Dec. 31, 2010</a></td>
        <td class="nump">454,818<span></span></td>
        <td class="nump">0<span></span></td>
        <td class="nump">579<span></span></td>
        <td class="num">(322,946)<span></span></td>
        <td class="nump">349,157<span></span></td>
        <td class="nump">20,334<span></span></td>
        <td class="nump">396,602<span></span></td>
        <td class="nump">11,092<span></span></td>
      </tr>
      <tr class="rc">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PreferredStockSharesOutstanding', window );">Preferred stock ending balance, share at Dec. 31, 2010</a></td>
        <td class="nump">0<span></span></td>
        <td class="nump">0<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rc">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CommonStockSharesOutstanding', window );">Common stock ending balance, share at Dec. 31, 2010</a></td>
        <td class="nump">57,875,269<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">57,875,000<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProfitLoss', window );">Net income</a></td>
        <td class="nump">78,275<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">74,174<span></span></td>
        <td class="nump">4,101<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders', window );">Dividends distributed to noncontrolling interest</a></td>
        <td class="num">(3,548)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num">(3,548)<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease', window );">Foreign currency translation adjustments</a></td>
        <td class="num">(12,596)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num">(12,211)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num">(385)<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease', window );">Derivatives valuation, net of tax</a></td>
        <td class="num">(12,942)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num">(12,942)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare', window );">Vesting of restricted stock units issued out of treasury, share</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">561,000<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue', window );">Vesting of restricted stock units issued out of treasury, value</a></td>
        <td class="num">(5,393)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">5<span></span></td>
        <td class="nump">7,706<span></span></td>
        <td class="num">(13,104)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised', window );">Exercise of stock options, share</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">1,564,000<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised', window );">Exercise of stock options, value</a></td>
        <td class="nump">14,762<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">15<span></span></td>
        <td class="nump">21,633<span></span></td>
        <td class="num">(6,886)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation', window );">Excess tax benefit from equity-based awards</a></td>
        <td class="nump">5,363<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">5,363<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue', window );">Equity-based compensation expense</a></td>
        <td class="nump">15,856<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">15,856<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockSharesAcquired', window );">Purchases of common stock, share</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num">(3,365,000)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockValueAcquiredCostMethod', window );">Purchases of common stock, value</a></td>
        <td class="num">(63,693)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num">(33)<span></span></td>
        <td class="num">(63,660)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPeriodIncreaseDecrease', window );">Other</a></td>
        <td class="num">(655)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num">(655)<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rc">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest', window );">Ending balance,value at Dec. 31, 2011</a></td>
        <td class="nump">$ 470,247<span></span></td>
        <td class="nump">$ 0<span></span></td>
        <td class="nump">$ 566<span></span></td>
        <td class="num">$ (357,267)<span></span></td>
        <td class="nump">$ 350,386<span></span></td>
        <td class="num">$ (5,474)<span></span></td>
        <td class="nump">$ 470,776<span></span></td>
        <td class="nump">$ 11,260<span></span></td>
      </tr>
      <tr class="rc">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PreferredStockSharesOutstanding', window );">Preferred stock ending balance, share at Dec. 31, 2011</a></td>
        <td class="nump">0<span></span></td>
        <td class="nump">0<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rc">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CommonStockSharesOutstanding', window );">Common stock ending balance, share at Dec. 31, 2011</a></td>
        <td class="nump">56,635,319<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump">56,635,000<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>No authoritative reference available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>No authoritative reference available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
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                    <td><strong> Data Type:</strong></td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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            </div>
          </td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>This element represents the amount of recognized equity-based compensation during the period, that is, the amount recognized as expense in the income statement (or as asset if compensation is capitalized). Alternate captions include the words "stock-based compensation".</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 35<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415241&amp;loc=d3e4534-113899<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 20<br><br> -Section 55<br><br> -Paragraph 12<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6576910&amp;loc=d3e11149-113907<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 123R<br><br> -Paragraph 64<br><br> -Subparagraph b<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 123R<br><br> -Paragraph A91<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 20<br><br> -Section 55<br><br> -Paragraph 13<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6576910&amp;loc=d3e11178-113907<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5047-113901<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 123R<br><br> -Paragraph 39<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue</nobr></td>
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                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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                </table>
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          </td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tax benefit associated with any equity-based compensation plan other than an employee stock ownership plan (ESOP). The tax benefit results from the deduction by the entity on its tax return for an award of stock that exceeds the cumulative compensation cost for common stock or preferred stock recognized for financial reporting. Includes any resulting tax benefit that exceeds the previously recognized deferred tax asset (excess tax benefits).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 740<br><br> -Section 45<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6419406&amp;loc=d3e23524-113945<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 123R<br><br> -Paragraph 62<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.3-04)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6959260&amp;loc=d3e187085-122770<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6928386&amp;loc=d3e21463-112644<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation</nobr></td>
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                  <tr>
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                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CommonStockSharesOutstanding">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Total number of shares of common stock held by shareholders. May be all or portion of the number of common shares authorized. These shares represent the ownership interest of the common shareholders. Shares outstanding equals shares issued minus shares held in treasury and other adjustments, if any.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.3-04)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6959260&amp;loc=d3e187085-122770<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6928386&amp;loc=d3e21463-112644<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Principles Board Opinion (APB)<br><br> -Number 12<br><br> -Paragraph 10<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.29)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Article 3<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 30<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_CommonStockSharesOutstanding</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Decrease in noncontrolling interest balance from payment of dividends or other distributions by the non-wholly owned subsidiary or partially owned entity, included in the consolidation of the parent entity, to the noncontrolling interest holders.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.3-04)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6959260&amp;loc=d3e187085-122770<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph c(2)<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NoncontrollingInterestIncreaseFromBusinessCombination">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Increase in noncontrolling interest balance because of a business combination that occurred during the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_NoncontrollingInterestIncreaseFromBusinessCombination</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPeriodIncreaseDecrease">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The increase (decrease) in accumulated comprehensive income during the period related to pension and other postretirement benefit plans, after tax. While for technical reasons this element has no balance attribute, the default assumption is a credit balance consistent with its label.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 158<br><br> -Paragraph 7<br><br> -Subparagraph c<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 130<br><br> -Paragraph 14, 17, 22, 26<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph c(3)<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPeriodIncreaseDecrease</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Net of tax effect change in accumulated gains and losses from derivative instruments designated and qualifying as the effective portion of cash flow hedges after taxes. A cash flow hedge is a hedge of the exposure to variability in the cash flows of a recognized asset or liability or a forecasted transaction that is attributable to a particular risk. The change includes an entity's share of an equity investee's increase or decrease in deferred hedging gains or losses. While for technical reasons this element has no balance attribute, the default assumption is a credit balance consistent with its label.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 133<br><br> -Paragraph 31, 46<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 130<br><br> -Paragraph 14, 17, 20, 24, 26<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 133<br><br> -Paragraph 46<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 2<br><br> -Subparagraph (d)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6920433&amp;loc=d3e998-108581<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 130<br><br> -Paragraph 24<br><br> -Subparagraph b<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 130<br><br> -Paragraph 14, 17, 20, 26<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph c(3)<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Adjustment that results from the process of translating subsidiary financial statements and foreign equity investments into the reporting currency of the reporting entity, net of tax.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 830<br><br> -SubTopic 30<br><br> -Section 45<br><br> -Paragraph 20<br><br> -Subparagraph (b),(c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6915805&amp;loc=d3e32211-110900<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 2<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6920433&amp;loc=d3e998-108581<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 130<br><br> -Paragraph 24<br><br> -Subparagraph b<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph c(3)<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 130<br><br> -Paragraph 14, 17, 19, 26<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 52<br><br> -Paragraph 13, 20, 31<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PreferredStockSharesOutstanding">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate share number for all nonredeemable preferred stock (or preferred stock redeemable solely at the option of the issuer) held by stockholders. Does not include preferred shares that have been repurchased.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 5<br><br> -Section 02<br><br> -Paragraph 29<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.28)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_PreferredStockSharesOutstanding</nobr></td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ProfitLoss">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The consolidated profit or loss for the period, net of income taxes, including the portion attributable to the noncontrolling interest.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 4J<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6922042&amp;loc=SL4591551-111686<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph a<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph A1, A4, A5<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 38<br><br> -Subparagraph c(1)<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 29<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1A<br><br> -Subparagraph (a),(c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6921930&amp;loc=SL4573702-111684<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 4K<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6922042&amp;loc=SL4591552-111686<br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 5<br><br> -Subparagraph b<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 9: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 19<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6921628&amp;loc=SL4569616-111683<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Total of Stockholders' Equity (deficit) items, net of receivables from officers, directors, owners, and affiliates of the entity including portions attributable to both the parent and noncontrolling interests (previously referred to as minority interest), if any. The entity including portions attributable to the parent and noncontrolling interests is sometimes referred to as the economic entity. This excludes temporary equity and is sometimes called permanent equity.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 16<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6921628&amp;loc=SL4568740-111683<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 4I<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6922042&amp;loc=SL4590271-111686<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Publisher AICPA<br><br> -Number 51<br><br> -Paragraph 26<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph A3<br><br> -Appendix A<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 51<br><br> -Paragraph 25<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 15<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6921628&amp;loc=SL4568447-111683<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest</nobr></td>
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                    <td>us-gaap_</td>
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                    <td><strong> Period Type:</strong></td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised">
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Number of share options (or share units) exercised during the current period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6928386&amp;loc=d3e21463-112644<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.28,29)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Article 3<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)(1)(iv)(2)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 29, 30<br><br> -Article 5<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.3-04)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6959260&amp;loc=d3e187085-122770<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised</nobr></td>
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                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Value stock issued during the period as a result of the exercise of stock options.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.3-04)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6959260&amp;loc=d3e187085-122770<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6928386&amp;loc=d3e21463-112644<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Principles Board Opinion (APB)<br><br> -Number 12<br><br> -Paragraph 10<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.29-31)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Article 3<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 29, 30, 31<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised</nobr></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Number of shares that have been repurchased during the period and are being held in treasury.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6928386&amp;loc=d3e21463-112644<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Principles Board Opinion (APB)<br><br> -Number 12<br><br> -Paragraph 10<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Article 3<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 29, 30<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td><nobr>us-gaap_TreasuryStockSharesAcquired</nobr></td>
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                  <tr>
                    <td style="padding-right: 4px;"><nobr><strong> Namespace Prefix:</strong></nobr></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Equity impact of the cost of common and preferred stock that were repurchased during the period. Recorded using the cost method.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.3-04)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6959260&amp;loc=d3e187085-122770<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6928386&amp;loc=d3e21463-112644<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Principles Board Opinion (APB)<br><br> -Number 12<br><br> -Paragraph 10<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 30<br><br> -Section 45<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6405813&amp;loc=d3e23239-112655<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Article 3<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher AICPA<br><br> -Name Accounting Research Bulletin (ARB)<br><br> -Number 43<br><br> -Chapter 1<br><br> -Section B<br><br> -Paragraph 7<br><br> -Subparagraph b<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
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          <div style="width: 200px;"><strong>SEGMENT INFORMATION<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2011</div>
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      </tr>
      <tr class="re">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_SegmentInformationAbstract', window );"><strong>SEGMENT INFORMATION [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SegmentReportingDisclosureTextBlock', window );">SEGMENT INFORMATION</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">3</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">SEGMENT INFORMATION</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company's BPO business provides outsourced business process</font><font style="font-family:Arial;font-size:10pt;">, consulting, technology services</font><font style="font-family:Arial;font-size:10pt;"> and customer management services for a variety of industries through global delivery centers and represents 100% of total annual revenue. </font><font style="font-family:Arial;font-size:10pt;">T</font><font style="font-family:Arial;font-size:10pt;">he Company's North American BPO segment is comprised of sales to all clients based in North America (encompassing the U.S. and Canada), while the Company's International BPO segment is comprised of sales to clients based in coun</font><font style="font-family:Arial;font-size:10pt;">tries outside of North America.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company allocates to each se</font><font style="font-family:Arial;font-size:10pt;">gment its portion of corporate&#160;</font><font style="font-family:Arial;font-size:10pt;">operating expenses. 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border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr><tr style="height: 17px"><td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Revenue</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; 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border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr><tr style="height: 17px"><td colspan="2"  style="width: 320px; 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border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 17,388</font></td></tr><tr style="height: 19px"><td   style="width: 21px; text-align:left;border-color:#000000;min-width:21px;">&#160;</td><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total</font></td><td   style="width: 13px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">44,889</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; 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text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr><tr style="height: 17px"><td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Capital expenditures</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr><tr style="height: 17px"><td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">North American BPO</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 25,564</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 19,899</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 22,892</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">International BPO</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 13,103</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 6,901</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,081</font></td></tr><tr style="height: 19px"><td   style="width: 21px; text-align:left;border-color:#000000;min-width:21px;">&#160;</td><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total</font></td><td   style="width: 13px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 38,667</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; 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text-align:left;border-color:#000000;min-width:21px;">&#160;</td><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; 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text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr><tr style="height: 17px"><td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">North American BPO</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 482,828</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 417,632</font></td><td   style="width: 16px; 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text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 242,991</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 189,733</font></td></tr><tr style="height: 19px"><td   style="width: 21px; text-align:left;border-color:#000000;min-width:21px;">&#160;</td><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total</font></td><td   style="width: 13px; 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text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr><tr style="height: 17px"><td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Goodwill</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr><tr style="height: 17px"><td colspan="2"  style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">North American BPO</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; 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text-align:left;border-color:#000000;min-width:21px;">&#160;</td><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following tables present certain financial data based upon the geographic location where the services are provided (amounts in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td colspan="7"  style="width: 304px; text-align:center;border-color:#000000;min-width:304px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">As of and for the </font></td></tr><tr style="height: 16px"><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;">&#160;</td><td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td colspan="7"  style="width: 304px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:304px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Year Ended December 31,</font></td></tr><tr style="height: 16px"><td   style="width: 299px; text-align:center;border-color:#000000;min-width:299px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2011</font></td><td   style="width: 16px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2010</font></td><td   style="width: 16px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2009</font></td></tr><tr style="height: 15px"><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 299px; 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border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 25,408</font></td></tr><tr style="height: 19px"><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total</font></td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">1,179,388</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">1,094,906</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">1,167,915</font></td></tr><tr style="height: 15px"><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Property, plant and equipment, gross</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">United States</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 280,469</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 274,335</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 260,243</font></td></tr><tr style="height: 16px"><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Philippines</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 100,048</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 88,513</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 79,898</font></td></tr><tr style="height: 16px"><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Latin America</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 81,070</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 88,984</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 85,662</font></td></tr><tr style="height: 16px"><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Europe / Middle East / Africa</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 20,186</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 25,261</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 24,517</font></td></tr><tr style="height: 16px"><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Canada</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 25,788</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 29,697</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 43,408</font></td></tr><tr style="height: 16px"><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Asia Pacific</font></td><td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 27,630</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 27,100</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 24,610</font></td></tr><tr style="height: 19px"><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total</font></td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">535,191</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">533,890</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">518,338</font></td></tr><tr style="height: 15px"><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Other long-term assets</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">United States</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 41,889</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 14,417</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 15,127</font></td></tr><tr style="height: 16px"><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Philippines</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,852</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,906</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,042</font></td></tr><tr style="height: 16px"><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Latin America</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,048</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,143</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,107</font></td></tr><tr style="height: 16px"><td   style="width: 299px; 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                <p>The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
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  <body><span style="display: none;">v2.4.0.6</span><table class="report" border="0" cellspacing="2" id="ID0EME">
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          <div style="width: 200px;"><strong>STOCK REPURCHASE PROGRAM<br></strong></div>
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        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_StockRepurchaseProgramAbstract', window );"><strong>STOCK REPURCHASE PROGRAM [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">20</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">STOCK REPURCHASE PROGRAM</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Stock Repurchase Program</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company has a stock repurchase program, which </font><font style="font-family:Arial;font-size:10pt;">was initially</font><font style="font-family:Arial;font-size:10pt;"> authorized by </font><font style="font-family:Arial;font-size:10pt;">the Company's Board of Directors</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">in November 2001. A</font><font style="font-family:Arial;font-size:10pt;">s of </font><font style="font-family:Arial;font-size:10pt;">December 31, 2011,</font><font style="font-family:Arial;font-size:10pt;"> the cumulative authorized repurchase allowance was</font><font style="font-family:Arial;font-size:10pt;"> $</font><font style="font-family:Arial;font-size:10pt;">462.3</font><font style="font-family:Arial;font-size:10pt;"> million</font><font style="font-family:Arial;font-size:10pt;">.</font><font style="font-family:Arial;font-size:10pt;"> During the year ended </font><font style="font-family:Arial;font-size:10pt;">December 31, 2011</font><font style="font-family:Arial;font-size:10pt;">, the Company purchased </font><font style="font-family:Arial;font-size:10pt;">3.</font><font style="font-family:Arial;font-size:10pt;">4</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">million shares for $</font><font style="font-family:Arial;font-size:10pt;">63.7</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">million.</font><font style="font-family:Arial;font-size:10pt;"> Since</font><font style="font-family:Arial;font-size:10pt;"> inception of the program, the Company </font><font style="font-family:Arial;font-size:10pt;">has </font><font style="font-family:Arial;font-size:10pt;">purchased </font><font style="font-family:Arial;font-size:10pt;">32.2</font><font style="font-family:Arial;font-size:10pt;">&#160;million shares for </font><font style="font-family:Arial;font-size:10pt;">$430.6</font><font style="font-family:Arial;font-size:10pt;">&#160;million</font><font style="font-family:Arial;font-size:10pt;">. As of December 31, 2011</font><font style="font-family:Arial;font-size:10pt;">,</font><font style="font-family:Arial;font-size:10pt;"> the remaining </font><font style="font-family:Arial;font-size:10pt;">allowance under the program was approximately $</font><font style="font-family:Arial;font-size:10pt;">31.7</font><font style="font-family:Arial;font-size:10pt;">&#160;million. For the period from January 1, </font><font style="font-family:Arial;font-size:10pt;">2012</font><font style="font-family:Arial;font-size:10pt;"> through </font><font style="font-family:Arial;font-size:10pt;">February 23, 2012</font><font style="font-family:Arial;font-size:10pt;">, </font><font style="font-family:Arial;font-size:10pt;">the Company </font><font style="font-family:Arial;font-size:10pt;">has </font><font style="font-family:Arial;font-size:10pt;">purchased an additional </font><font style="font-family:Arial;font-size:10pt;">0.2</font><font style="font-family:Arial;font-size:10pt;"> million shares for $</font><font style="font-family:Arial;font-size:10pt;">2.4</font><font style="font-family:Arial;font-size:10pt;"> million. The stock repurchase program does not have an expiration date</font><font style="font-family:Arial;font-size:10pt;">.</font></p><span></span></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The entire disclosure for an entity's treasury stock, including the average cost per share, carrying basis for each class of treasury stock, description of share repurchase program authorized by an entity's board of directors, the number of shares repurchased, the cost of the shares repurchased, the remaining maximum dollar value of shares available for repurchase under the program, the treatment of the purchase price in excess of the current market value, number of shares held for each class of treasury stock, and other information necessary to a fair presentation.</p>
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          <div style="width: 200px;"><strong>INDEBTEDNESS<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2011</div>
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        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DebtDisclosureAbstract', window );"><strong>INDEBTEDNESS [Abstract]</strong></a></td>
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        <td class="pl" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DebtDisclosureTextBlock', window );">INDEBTEDNESS</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">13</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">INDEBTEDNESS</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Credit Facility</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">On October 1, 2010, the Company entered into a credit agreement (the &#8220;Credit Agreement&#8221;) with a syndicate of lenders led by KeyBank National Association, Wells Fargo Bank, National Association, Bank of America, N.A., BBVA Compass, and JPMorgan Chase Bank, N.A. </font><font style="font-family:Arial;font-size:10pt;">The Credit Agreement amended and restated in its entirety the Company's prior credit facility entered into during 2006. The five-year, $350.0 million revolving credit facility with expanded foreign borrower and multi-currency flexibility also includes a $150.0 million accordion provision providing an option to increase the aggregate commitment to $500.0 million.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The </font><font style="font-family:Arial;font-size:10pt;">Credit Agreement</font><font style="font-family:Arial;font-size:10pt;"> provides for a secured revolving credit facility that matures on September 30, 2015 with an initial maximum aggregate commitment of $350.0 million. </font><font style="font-family:Arial;font-size:10pt;">At the Company's discretion, direct borrowing options under the Credit Agreement include (i) Eurodollar loans with one, two, three, and six month terms, and/or (ii) overnight base rate loans.</font><font style="font-family:Arial;font-size:10pt;"> The </font><font style="font-family:Arial;font-size:10pt;">Credit Agreement</font><font style="font-family:Arial;font-size:10pt;"> also provides for a sub-limit for loans or letters of credit in</font><font style="font-family:Arial;font-size:10pt;"> both U.S. dollars and certain</font><font style="font-family:Arial;font-size:10pt;"> foreign currencies</font><font style="font-family:Arial;font-size:10pt;">, with direct foreign subsidiary borrowing capabilities up to</font><font style="font-family:Arial;font-size:10pt;"> 50% of the total commitment amount. The Company may increase the maximum aggregate commitment under the </font><font style="font-family:Arial;font-size:10pt;">Credit Agreement</font><font style="font-family:Arial;font-size:10pt;"> to $500.0 million if certain conditions are satisfied, including that the Company is not in default under the </font><font style="font-family:Arial;font-size:10pt;">Credit Agreement</font><font style="font-family:Arial;font-size:10pt;"> at the time of the increase and that the Company obtains the commitment of the lenders participating in the increase.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Base rate loans bear interest at a rate equal to the greatest of (i)&#160;KeyBank National Association's prime rate, (ii)&#160;the federal funds effective rate plus 0.5% or (iii)&#160;the one month London Interbank Offered Rate</font><font style="font-family:Arial;font-size:10pt;"> (&#8220;LIBOR&#8221;)</font><font style="font-family:Arial;font-size:10pt;"> plus 1.25%, in each case </font><font style="font-family:Arial;font-size:10pt;">adding </font><font style="font-family:Arial;font-size:10pt;">a margin based upon the Company's leverage ratio. </font><font style="font-family:Arial;font-size:10pt;">Eurodollar and alternate currency loans bear interest based upon LIBOR, as adjusted for prescribed bank reserves, plus a margin based upon the Company's leverage ratio.</font><font style="font-family:Arial;font-size:10pt;"> Letter of credit fees are 0.125% of the stated amount of the letter of credit on the date of issuance, renewal or amendment, plus an annual fee equal to the borrowing margin for Eurodollar loans. Facility fees are payable to the </font><font style="font-family:Arial;font-size:10pt;">l</font><font style="font-family:Arial;font-size:10pt;">enders in an amount equal to the unused portion of the credit facility and are based upon the Company's leverage ratio.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Indebtedness under the Credit Agreement is guaranteed by certain of the Company's present and future domestic subsidiaries. Indebtedness under the </font><font style="font-family:Arial;font-size:10pt;">Credit Agreement</font><font style="font-family:Arial;font-size:10pt;"> and the related guarantees are secured by security interests (subject to permitted liens) in the </font><font style="font-family:Arial;font-size:10pt;">U.S. </font><font style="font-family:Arial;font-size:10pt;">accounts receivable and cash of the Company and certain of its domestic subsidiaries and may be secured by tangible assets of the Company and such domestic subsidiaries if borrowings by foreign subsidiaries </font><font style="font-family:Arial;font-size:10pt;">exceed $50.0 million and the leverage ratio is greater than 2.50 to 1.00. The Company also pledged 65%</font><font style="font-family:Arial;font-size:10pt;"> of the voting stock and 100% of the non-voting stock of certain of the Company's material foreign subsidiaries and may pledge 65% of the voting stock and 100% of the non-voting stock of the Company's other foreign subsidiaries.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company primarily utilizes its Credit Agreement to fund working capital, general operations, stock repurchases and other strategic activities, such as the acquisitions described in Note&#160;2. As of December 31, 2011, </font><font style="font-family:Arial;font-size:10pt;">and </font><font style="font-family:Arial;font-size:10pt;">2010, the Company had borrowings of $</font><font style="font-family:Arial;font-size:10pt;">64.0</font><font style="font-family:Arial;font-size:10pt;"> million</font><font style="font-family:Arial;font-size:10pt;"> and</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">zero</font><font style="font-family:Arial;font-size:10pt;">, respectively, under its Credit Agreement, and its average </font><font style="font-family:Arial;font-size:10pt;">daily</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">utilization was $</font><font style="font-family:Arial;font-size:10pt;">112.4</font><font style="font-family:Arial;font-size:10pt;"> million and $</font><font style="font-family:Arial;font-size:10pt;">62.5</font><font style="font-family:Arial;font-size:10pt;"> million for the years ended December 31, 2011</font><font style="font-family:Arial;font-size:10pt;"> and</font><font style="font-family:Arial;font-size:10pt;"> 2010, respectively. After consideration for issued letters of credit under the Credit Agreement, totaling $4.5 million, the Company's remaining borrowing capacity was $281.5 million as of December 31, 2011. As of December 31, 2011, the Company was in compliance with all covenants and conditions under its Credit Agreement. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">From time-to-time, t</font><font style="font-family:Arial;font-size:10pt;">he Com</font><font style="font-family:Arial;font-size:10pt;">pany has </font><font style="font-family:Arial;font-size:10pt;">unsecured</font><font style="font-family:Arial;font-size:10pt;">, uncommitted</font><font style="font-family:Arial;font-size:10pt;"> lines of credit to support working capital for a few foreign subsidiaries. As of December 31, 2011, </font><font style="font-family:Arial;font-size:10pt;">no foreign loans were outstanding.  As of December 31, 2010, </font><font style="font-family:Arial;font-size:10pt;">only one loan was outstanding for </font><font style="font-family:Arial;font-size:10pt;">approximately </font><font style="font-family:Arial;font-size:10pt;">$</font><font style="font-family:Arial;font-size:10pt;">0.6</font><font style="font-family:Arial;font-size:10pt;"> million</font><font style="font-family:Arial;font-size:10pt;">, which was included in O</font><font style="font-family:Arial;font-size:10pt;">ther current liabilities in the accompanying Consolidated Balance Sheets. The line of credit accrue</font><font style="font-family:Arial;font-size:10pt;">d</font><font style="font-family:Arial;font-size:10pt;"> interest at 6.0% per annum.</font></p><span></span></td>
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                <p>The entire disclosure for information about short-term and long-term debt arrangements, which includes amounts of borrowings under each line of credit, note payable, commercial paper issue, bonds indenture, debenture issue, own-share lending arrangements and any other contractual agreement to repay funds, and about the underlying arrangements, rationale for a classification as long-term, including repayment terms, interest rates, collateral provided, restrictions on use of assets and activities, whether or not in compliance with debt covenants, and other matters important to users of the financial statements, such as the effects of refinancing and noncompliance with debt covenants.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.19,20,22)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Statement of Financial Accounting Standard (FAS)<br><br> -Number 129<br><br> -Paragraph 2, 4<br><br> -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009.  This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 19, 20, 22<br><br> -Article 5<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6928386&amp;loc=d3e21475-112644<br><br><br><br></p>
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