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NET INCOME PER SHARE (TABLES) | 6 Months Ended
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Jun. 30, 2012
Net income per share attributable to TeleTech stockholders |
Schedule of Diluted Shares Calculation |
|  |  |  | Three Months Ended June 30, |  | Six Months Ended June 30,
|  |  |  | 2012 |  | 2011 |  | 2012 |  | 2011
Shares used in basic earnings per share calculation | 55,125 |  | 56,713 |  | 55,809 |  | 56,949
| Effect of dilutive securities: |  |  |  |  |  |  |
|  | Stock options | 359 |  | 832 |  | 379 |  | 891
|  | Restricted stock units | 228 |  | 429 |  | 370 |  | 536
|  | Performance-based restricted stock units | - |  | - |  | - |  | -
|  |  | Total effects of dilutive securities | 587 |  | 1,261 |  | 749 |  | 1,427
Shares used in dilutive earnings per share calculation | 55,712 |  | 57,974 |  | 56,558 |  | 58,376

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- Definition Tabular disclosure of the reconciliation of basic net earnings per share (or unit) to diluted earnings per share (or unit). + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Topic 260 -SubTopic 10 -Publisher FASB -Number -Article -Subparagraph -Name Accounting Standards Codification -Paragraph 1 -Section 50 -URI http://asc.fasb.org/extlink&oid=6371337&loc=d3e3550-109257 + Details
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