XML 42 R37.htm IDEA: XBRL DOCUMENT
v2.4.0.6

GOODWILL (TABLES) | 12 Months Ended
--- | ---
Dec. 31, 2012
GOODWILL [ABSTRACT] |
Schedule of Goodwill Rollforward |
|  | December 31, 2011 |  | Acquisitions |  | Impairments |  | Effect of Foreign Currency |  | December 31, 2012
Customer Management Services | $ | 20,594 |  | $ | - |  | $ | - |  | $ | (306) |  | $ | 20,288
Customer Growth Services |  | 24,439 |  |  | - |  |  | - |  |  | - |  |  | 24,439
Customer Technology Services |  | 18,516 |  |  | 20,075 |  |  | - |  |  | - |  |  | 38,591
Customer Strategy Services |  | 7,295 |  |  | 4,066 |  |  | - |  |  | - |  |  | 11,361
| Total | $ | 70,844 |  | $ | 24,141 |  | $ | - |  | $ | (306) |  | $ | 94,679
|  | December 31, 2010 |  | Acquisitions |  | Impairments |  | Effect of Foreign Currency |  | December 31, 2011
Customer Management Services | $ | 21,017 |  | $ | - |  | $ | - |  | $ | (423) |  | $ | 20,594
Customer Growth Services |  | 24,439 |  |  | - |  |  | - |  |  | - |  |  | 24,439
Customer Technology Services |  | - |  |  | 18,516 |  |  | - |  |  | - |  |  | 18,516
Customer Strategy Services |  | 7,251 |  |  | 44 |  |  | - |  |  | - |  |  | 7,295
| Total | $ | 52,707 |  | $ | 18,560 |  | $ | - |  | $ | (423) |  | $ | 70,844

X
- Details
Name: | ttec_GoodwillAbstract
Namespace Prefix: | ttec_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration

X
- Definition Tabular disclosure of goodwill by reportable segment and in total which includes a rollforward schedule. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 142 -Paragraph 45 -Subparagraph c -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy. Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 142 -Paragraph 47 -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy. Reference 3: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 20 -Section 50 -Paragraph 2 -URI http://asc.fasb.org/extlink&oid=14024403&loc=d3e13854-109267 Reference 4: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 20 -Section 50 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=14024403&loc=d3e13816-109267 Reference 5: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 142 -Paragraph 45 -Subparagraph e -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy. + Details
Name: | us-gaap_ScheduleOfGoodwillTextBlock
Namespace Prefix: | us-gaap_
Data Type: | nonnum:textBlockItemType
Balance Type: | na
Period Type: | duration