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SEGMENT INFORMATION (REVENUE GEOGRAPHY) (DETAILS) (USD $) In Thousands, unless otherwise specified | 3 Months Ended | 12 Months Ended
--- | --- | ---
Dec. 31, 2012 | Sep. 30, 2012 | Jun. 30, 2012 | Mar. 31, 2012 | Dec. 31, 2011 | Sep. 30, 2011 | Jun. 30, 2011 | Mar. 31, 2011 | Dec. 31, 2012 | Dec. 31, 2011 | Dec. 31, 2010
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |  |  |  |  |  |  |
Revenue | $ 295,261 | $ 286,268 | $ 288,798 | $ 292,654 | $ 300,538 | $ 304,235 | $ 293,636 | $ 280,979 | $ 1,162,981 | $ 1,179,388 | $ 1,094,906
Property, plant and equipment, gross | 555,054 |  |  |  | 535,191 |  |  |  | 555,054 | 535,191 |
Other long-term assets | 99,385 |  |  |  | 62,153 |  |  |  | 99,385 | 62,153 |
United States [Member] |  |  |  |  |  |  |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | 474,236 | 405,424 | 406,652
Property, plant and equipment, gross | 311,904 |  |  |  | 280,469 |  |  |  | 311,904 | 280,469 | 274,335
Other long-term assets | 73,979 |  |  |  | 41,889 |  |  |  | 73,979 | 41,889 | 14,417
Philippines [Member] |  |  |  |  |  |  |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | 334,541 | 336,710 | 292,726
Property, plant and equipment, gross | 107,676 |  |  |  | 100,048 |  |  |  | 107,676 | 100,048 | 88,513
Other long-term assets | 4,124 |  |  |  | 3,852 |  |  |  | 4,124 | 3,852 | 2,906
Latin America [Member] |  |  |  |  |  |  |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | 188,071 | 206,986 | 203,420
Property, plant and equipment, gross | 70,915 |  |  |  | 81,070 |  |  |  | 70,915 | 81,070 | 88,984
Other long-term assets | 4,696 |  |  |  | 1,048 |  |  |  | 4,696 | 1,048 | 1,143
Europe Middle East Africa [Member] |  |  |  |  |  |  |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | 111,304 | 161,782 | 120,643
Property, plant and equipment, gross | 8,767 |  |  |  | 20,186 |  |  |  | 8,767 | 20,186 | 25,261
Other long-term assets | 15,487 |  |  |  | 13,686 |  |  |  | 15,487 | 13,686 | 17,241
Canada [Member] |  |  |  |  |  |  |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | 37,177 | 51,186 | 52,396
Property, plant and equipment, gross | 25,908 |  |  |  | 25,788 |  |  |  | 25,908 | 25,788 | 29,697
Other long-term assets | 95 |  |  |  | 212 |  |  |  | 95 | 212 | 113
Asia Pacific[ Member] |  |  |  |  |  |  |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | 17,652 | 17,300 | 19,069
Property, plant and equipment, gross | 29,884 |  |  |  | 27,630 |  |  |  | 29,884 | 27,630 | 27,100
Other long-term assets | $ 1,004 |  |  |  | $ 1,466 |  |  |  | $ 1,004 | $ 1,466 | $ 1,626

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