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SEGMENT INFORMATION (REVENUE GEOGRAPHY) (DETAILS) (USD $) In Thousands, unless otherwise specified | 3 Months Ended | 6 Months Ended
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Jun. 30, 2013 | Jun. 30, 2012 | Jun. 30, 2013 | Jun. 30, 2012
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |
Revenue | $ 289,692 | $ 288,798 | $ 578,075 | $ 581,452
United States [Member] |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |
Revenue | 132,341 | 111,857 | 264,088 | 222,433
Philippines [Member] |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |
Revenue | 88,049 | 83,336 | 174,158 | 162,001
Latin America [Member] |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |
Revenue | 44,303 | 46,259 | 89,331 | 94,155
Europe Middle East Africa [Member] |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |
Revenue | 16,638 | 33,085 | 33,621 | 71,451
Canada [Member] |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |
Revenue | 4,002 | 10,288 | 8,292 | 23,241
Asia Pacific[ Member] |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |
Revenue | $ 4,359 | $ 3,973 | $ 8,585 | $ 8,171

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- Definition Aggregate revenue during the period from services rendered in the normal course of business, after deducting allowances and discounts. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 225 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SX 210.5-03.1(d)) -URI http://asc.fasb.org/extlink&oid=6880815&loc=d3e20235-122688 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Regulation S-X (SX) -Number 210 -Section 03 -Paragraph 1 -Article 5 + Details
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