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SEGMENT INFORMATION (REVENUE GEOGRAPHY) (DETAILS) (USD $) In Thousands, unless otherwise specified | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2013 | Sep. 30, 2012 | Sep. 30, 2013 | Sep. 30, 2012
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |
Revenue | $ 296,995 | $ 286,268 | $ 875,070 | $ 867,720
United States [Member] |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |
Revenue | 137,205 | 119,572 | 401,294 | 342,005
Philippines [Member] |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |
Revenue | 89,206 | 83,299 | 263,365 | 245,301
Latin America [Member] |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |
Revenue | 43,343 | 47,914 | 132,673 | 142,069
Europe Middle East Africa [Member] |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |
Revenue | 18,929 | 22,164 | 52,551 | 93,614
Asia Pacific[ Member] |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |
Revenue | 4,504 | 4,955 | 13,087 | 13,126
Canada [Member] |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |
Revenue | $ 3,808 | $ 8,364 | $ 12,100 | $ 31,605

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- Definition Aggregate revenue during the period from services rendered in the normal course of business, after deducting allowances and discounts. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 225 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SX 210.5-03.1(d)) -URI http://asc.fasb.org/extlink&oid=6880815&loc=d3e20235-122688 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Regulation S-X (SX) -Number 210 -Section 03 -Paragraph 1 -Article 5 + Details
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