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INCOME TAXES (DTA AND DTL TABLE) (DETAILS) (USD $) In Thousands, unless otherwise specified | Dec. 31, 2013 | Dec. 31, 2012 | Dec. 31, 2011 | Dec. 31, 2010
--- | --- | --- | --- | ---
Deferred tax assets, gross |  |  |  |
Accrued workers compensation, deferred compensation and employee benefits | $ 7,866 | $ 5,467 |  |
Allowance for doubtful accounts, insurance and other accruals | 4,037 | 5,829 |  |
Depreciation and amortization | 0 | 4,366 |  |
Amortization of deferred rent liabilities | 1,903 | 1,586 |  |
Net operating losses | 11,023 | 21,637 |  |
Equity compensation | 6,566 | 6,174 |  |
Customer acquisition and deferred revenue accruals | 15,228 | 16,387 |  |
Federal and state tax credits, net | 15,886 | 17,545 |  |
Unrealized losses on derivatives | 4,446 | 0 |  |
Other | 9,467 | 13,423 |  |
Total deferred tax assets, gross | 76,422 | 92,414 |  |
Valuation allowances | (10,792) | (20,909) | (16,555) | (22,636)
Total deferred tax assets, net | 65,630 | 71,505 |  |
Deferred tax liabilities |  |  |  |
Long-term lease obligations | 12 | (10) |  |
Depreciation and amortization | 1,067 | 0 |  |
Unrealized gains on derivatives | 0 | 7,464 |  |
Contract acquisition costs | 11,653 | 9,946 |  |
Future losses in UK | (2,606) | (3,559) |  |
Other | 600 | 3,423 |  |
Total deferred tax liabilities | (13,804) | (24,382) |  |
Net deferred tax assets | $ 51,826 | $ 47,123 |  |

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