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SEGMENT INFORMATION (REVENUE GEOGRAPHY) (DETAILS) (USD $) In Thousands, unless otherwise specified | 3 Months Ended
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Mar. 31, 2014 | Mar. 31, 2013
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Revenue | $ 302,221 | $ 288,383
United States [Member] |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Revenue | 146,469 | 131,747
Philippines [Member] |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Revenue | 86,666 | 86,108
Latin America [Member] |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Revenue | 42,046 | 45,028
Europe Middle East Africa [Member] |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Revenue | 19,217 | 16,984
Canada [Member] |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Revenue | 1,423 | 4,290
Asia Pacific[ Member] |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Revenue | $ 6,400 | $ 4,226

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- Definition Aggregate revenue during the period from services rendered in the normal course of business, after deducting allowances and discounts. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 225 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SX 210.5-03.1(d)) -URI http://asc.fasb.org/extlink&oid=26872669&loc=d3e20235-122688 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Regulation S-X (SX) -Number 210 -Section 03 -Paragraph 1 -Article 5 + Details
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