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ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) (TABLES) | 3 Months Ended
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Mar. 31, 2014
ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) [ABSTRACT] |
Other Comprehensive Income Attributable to TeleTech Shareholders Table |
|  |  | Foreign Currency Translation Adjustment |  | Derivative Valuation, Net of Tax |  | Other, Net of Tax |  | Totals
Accumulated other comprehensive income |  |  |  |  |  |  |  |  |  |  |
| (loss) at December 31, 2013 | $ | (10,581) |  | $ | (8,352) |  | $ | (1,653) |  | $ | (20,586)
| Other comprehensive (loss) income before reclassifications |  | (1,758) |  |  | (3,649) |  |  | 187 |  |  | (5,220)
| Amounts reclassified from accumulated other |  |  |  |  |  |  |  |  |  |  |
|  | comprehensive income |  | - |  |  | 1,115 |  |  | 89 |  |  | 1,204
|  | Net current period other comprehensive income |  | (1,758) |  |  | (2,534) |  |  | 276 |  |  | (4,016)
Accumulated other comprehensive income |  |  |  |  |  |  |  |  |  |  |
| (loss) at March 31, 2014 | $ | (12,339) |  | $ | (10,886) |  | $ | (1,377) |  | $ | (24,602)
Accumulated other comprehensive income |  |  |  |  |  |  |  |  |  |  |
| (loss) at December 31, 2012 | $ | 15,673 |  | $ | 9,559 |  | $ | (2,251) |  | $ | 22,981
| Other comprehensive income before reclassifications |  | 3,224 |  |  | 4,099 |  |  | 14 |  |  | 7,337
| Amounts reclassified from accumulated other |  |  |  |  |  |  |  |  |  |  |
|  | comprehensive income |  | - |  |  | (1,919) |  |  | 148 |  |  | (1,771)
|  | Net current period other comprehensive income |  | 3,224 |  |  | 2,180 |  |  | 162 |  |  | 5,566
Accumulated other comprehensive income |  |  |  |  |  |  |  |  |  |  |
| (loss) at March 31, 2013 | $ | 18,897 |  | $ | 11,739 |  | $ | (2,089) |  | $ | 28,547
Income Statement Location of Adjustments Reclassified from Accumulated Other Comprehensive Income to Income |
|  |  | For the Three Months Ended |  |
|  |  | March 31, 2014 |  | March 31, 2013 |  | Statement of Comprehensive Income Classification
Derivative valuation |  |  |  |  |  |  |
| Gain (loss) on foreign currency forward |  |  |  |  |  |  |
|  | exchange contracts | $ | (1,570) |  | $ | 3,460 |  | Revenue
| Loss on interest rate swaps |  | (258) |  |  | (257) |  | Interest expense
| Tax effect |  | 713 |  |  | (1,284) |  | Provision for income taxes
|  |  | $ | (1,115) |  | $ | 1,919 |  | Net income
Other |  |  |  |  |  |  |
| Actuarial loss on defined benefit plan | $ | (95) |  | $ | (157) |  | Cost of services
| Tax effect |  | 6 |  |  | 9 |  | Provision for income taxes
|  |  | $ | (89) |  | $ | (148) |  | Net (loss)

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- Definition The entire disclosure for any adjustments made during the period to avoid double counting in comprehensive income items displayed as part of net income that also had been displayed as part of other comprehensive income in that period or earlier periods. These adjustments include reclassifications to net income of items in accumulated comprehensive income, such as deferred gains or losses on qualifying hedges when hedged item reported in net income, holding gains or losses on available-for-sale securities transferred into trading category, unrealized holding gains or losses on debt securities transferred from held-to-maturity category into available-for-sale category and accumulated translation adjustment attributable to foreign subsidiary or investment in foreign entity upon sale or liquidation. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Regulation S-X (SX) -Number 210 -Section 02 -Paragraph 31 -Article 5 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Regulation S-X (SX) -Number 210 -Section 04 -Article 3 Reference 3: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 505 -SubTopic 10 -Section 50 -Paragraph 2 -URI http://asc.fasb.org/extlink&oid=6928386&loc=d3e21463-112644 Reference 4: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 505 -SubTopic 10 -Section S99 -Paragraph 1 -Subparagraph (SX 210.3-04) -URI http://asc.fasb.org/extlink&oid=27012166&loc=d3e187085-122770 Reference 5: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 220 -SubTopic 10 -Section 45 -Paragraph 15 -URI http://asc.fasb.org/extlink&oid=28358780&loc=d3e689-108580 Reference 6: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 220 -SubTopic 10 -Section 45 -Paragraph 17 -URI http://asc.fasb.org/extlink&oid=28358780&loc=d3e716-108580 Reference 7: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Glossary Reclassification Adjustments -URI http://asc.fasb.org/extlink&oid=6522872 + Details
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- Definition Tabular disclosure of components of comprehensive income (loss). Includes, but is not limited to, foreign currency translation adjustments, foreign currency transactions designated as economic hedges of a net investment in foreign entity, gain (loss) and prior service cost (credit) for pension plans and other postretirement benefit plans. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 220 -SubTopic 10 -Section 45 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=28358780&loc=d3e526-108580 + Details
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