XML 75 R41.htm IDEA: XBRL DOCUMENT
v2.4.0.8

GOODWILL (NARRATIVE) (DETAILS) | 9 Months Ended
--- | ---
Sep. 30, 2014
GOODWILL [ABSTRACT] |
Method used to calculate fair value of reporting unit that has goodwill at risk | The Company performs a goodwill impairment assessment on at least an annual basis. The Company conducts its annual goodwill impairment assessment during the fourth quarter, or more frequently, if indicators of impairment exist. The Company identified a triggering event based on the continued decline during the second quarter of 2014 in operating results of the TSG reporting unit within the CTS segment. At June 30, 2014, the Company completed an interim quantitative assessment of the TSG reporting unit’s fair value using an income based approach. Key assumptions used in the fair value calculation included, but were not limited to, a perpetuity growth rate of 3.0% based on the current inflation rate combined with the GDP growth rate for the reporting unit’s geographical region and a discount rate of 19.1%, which is equal to the reporting unit’s equity risk premium adjusted for its size and company specific risk factors. Estimated future cash flows under the income approach were based on the Company’s internal business plan and adjusted as appropriate for the Company’s view of market participant assumptions. The business plan assumed the occurrence of certain events in the future, such as realignment of operations and reduction of general and administrative costs. Significant differences in some or all of these assumptions may impact the calculated fair value of this reporting unit resulting in impairment to goodwill in a future period. The goodwill attributable to the TSG reporting unit was $23.0 million. As of June 30, 2014, the fair value of the TSG reporting unit exceeded its carrying value by 8%. The TSG reporting unit is meeting expectations and there were no further triggering events. The Company will continue to review the calculated fair value of the TSG reporting unit until the fair value is substantially in excess of its carrying value.

X
- Definition Description of how the fair value of the goodwill of the reporting unit was determined for goodwill valuation purposes when reporting unit . + References No definition available. + Details
Name: | ttec_FairValueDeterminationGoodwillReportingFairValueNotSubstantiallyInExcessOfCarryingValue
Namespace Prefix: | ttec_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration

X
- Details
Name: | ttec_GoodwillAbstract
Namespace Prefix: | ttec_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration