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INCOME TAXES (TABLES) | 12 Months Ended
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Dec. 31, 2014
INCOME TAXES [ABSTRACT] |
Sources of Pre-Tax Accounting Income |
|  |  | Year Ended December 31,
|  | 2014 |  | 2013 |  | 2012
Domestic | $ | 20,569 |  | $ | 10,816 |  | $ | (8,336)
Foreign |  | 79,890 |  |  | 81,253 |  |  | 82,198
| Total | $ | 100,459 |  | $ | 92,069 |  | $ | 73,862
Components of Income Tax Expense (Benefit) |
|  |  |  | Year Ended December 31,
|  |  | 2014 |  | 2013 |  | 2012
Current provision for (benefit from) |  |  |  |  |  |  |  |
| Federal | $ | (699) |  | $ | (320) |  | $ | (2,211)
| State |  | 270 |  |  | 150 |  |  | (1,013)
| Foreign |  | 13,957 |  |  | 13,876 |  |  | 809
|  | Total current provision for (benefit from) |  | 13,528 |  |  | 13,706 |  |  | (2,415)
Deferred provision for (benefit from) |  |  |  |  |  |  |  |
| Federal |  | 10,148 |  |  | 4,674 |  |  | 1,215
| State |  | 423 |  |  | 195 |  |  | 64
| Foreign |  | (1,057) |  |  | 2,023 |  |  | 1,075
|  | Total deferred provision for (benefit from) |  | 9,514 |  |  | 6,892 |  |  | 2,354
|  | Total provision for (benefit from) income taxes | $ | 23,042 |  | $ | 20,598 |  | $ | (61)
Effective Income Tax Rate Reconciliation Table |
|  |  |  | Year Ended December 31,
|  |  | 2014 |  | 2013 |  | 2012
Income tax per U.S. federal statutory rate (35%) | $ | 35,161 |  | $ | 32,224 |  | $ | 25,852
| State income taxes, net of federal deduction |  | 1,525 |  |  | 210 |  |  | (345)
| Change in valuation allowances |  | 256 |  |  | 3,266 |  |  | (315)
| Foreign income taxes at different rates than the U.S. |  | (17,824) |  |  | (20,529) |  |  | (24,507)
| Foreign withholding taxes |  | 257 |  |  | 2,504 |  |  | 2,876
| Losses in international markets without tax benefits |  | 1,649 |  |  | 779 |  |  | 4,329
| Nondeductible compensation under Section 162(m) |  | 817 |  |  | 1,847 |  |  | 1,451
| Liabilities for uncertain tax positions |  | 1,435 |  |  | 77 |  |  | (2,988)
| Permanent difference related to foreign exchange gains |  | (11) |  |  | (122) |  |  | (13)
| (Income) losses of foreign branch operations |  | 225 |  |  | 1,447 |  |  | (4,263)
| Non-taxable earnings of minority interest |  | (1,141) |  |  | (1,172) |  |  | (213)
| Foreign dividend less foreign tax credits |  | (1,428) |  |  | (2,587) |  |  | (2,935)
| Increase in deferred tax liability - branch losses in UK |  | (75) |  |  | (954) |  |  | (1,012)
| Decrease (increase) to deferred tax asset - change in tax rate | (443) |  |  | (68) |  |  | 946
| State income tax credits and net operating losses |  | (142) |  |  | 615 |  |  | 709
| Foreign earnings taxed currently in U.S. |  | 2,696 |  |  | 2,907 |  |  | -
| Other |  | 85 |  |  | 154 |  |  | 367
Income tax per effective tax rate | $ | 23,042 |  | $ | 20,598 |  | $ | (61)
Schedule of Deferred Tax Assets and Liabilities |
|  |  |  | Year Ended December 31,
|  |  |  | 2014 |  | 2013
Deferred tax assets, gross |  |  |  |  |  |
| Accrued workers compensation, deferred compensation |  |  |  |  |  |
|  | and employee benefits |  | $ | 17,030 |  | $ | 7,866
| Allowance for doubtful accounts, insurance and other accruals |  |  | 4,554 |  |  | 4,037
| Amortization of deferred rent liabilities |  |  | 2,201 |  |  | 1,903
| Net operating losses |  |  | 11,296 |  |  | 11,023
| Equity compensation |  |  | 2,997 |  |  | 6,566
| Customer acquisition and deferred revenue accruals |  |  | 16,241 |  |  | 15,228
| Federal and state tax credits, net |  |  | 10,621 |  |  | 15,886
| Unrealized losses on derivatives |  |  | 11,686 |  |  | 4,446
| Other |  |  | 12,749 |  |  | 9,467
|  | Total deferred tax assets, gross |  |  | 89,375 |  |  | 76,422
| Valuation allowances |  |  | (10,721) |  |  | (10,792)
|  | Total deferred tax assets, net |  |  | 78,654 |  |  | 65,630
Deferred tax liabilities |  |  |  |  |  |
| Long-term lease obligations |  |  | - |  |  | (12)
| Depreciation and amortization |  |  | (7,035) |  |  | 1,067
| Contract acquisition costs |  |  | (11,768) |  |  | (11,653)
| Future losses in UK |  |  | (2,530) |  |  | (2,606)
| Intangible assets |  |  | (7,628) |  |  | -
| Other |  |  | (355) |  |  | (600)
|  | Total deferred tax liabilities |  |  | (29,316) |  |  | (13,804)
|  | Net deferred tax assets |  | $ | 49,338 |  | $ | 51,826
Valuation Allowance Rollforward |
|  |  | Year Ended December 31,
|  | 2014 |  | 2013 |  | 2012
Beginning balance | $ | 10,792 |  | $ | 20,909 |  | $ | 16,555
Additions of deferred income tax expense |  | 946 |  |  | 4,218 |  |  | 5,560
Reductions of deferred income tax expense |  | (1,017) |  |  | (14,335) |  |  | (1,206)
| Ending balance | $ | 10,721 |  | $ | 10,792 |  | $ | 20,909
Expiration of Net Operating Loss Carryforwards |
2015 |  | $ | -
2016 |  |  | 1,325
2017 |  |  | 1,079
2018 |  |  | -
After 2018 |  |  | 4,442
No expiration |  |  | 3,102
| Total |  | $ | 9,948
Reserve for Uncertain Tax Positions Rollforward |
Balance as of December 31, 2011 |  | $ | 2,735
| Additions for current year tax positions |  |  | 369
| Reductions in prior year tax positions |  |  | (2,746)
Balance as of December 31, 2012 |  |  | 358
| Additions for current year tax positions |  |  | -
| Reductions in prior year tax positions |  |  | -
Balance as of December 31, 2013 |  |  | 358
| Additions for current year tax positions |  |  | 1,303
| Reductions in prior year tax positions |  |  | -
Balance as of December 31, 2014 |  | $ | 1,661
Jurisdictions Open to Income Tax Examination |
Tax Jurisdiction | Tax Year Ended
United States | 2011 to present
Argentina | 2009 to present
Australia | 2010 to present
Brazil | 2009 to present
Canada | 2006 to present
Mexico | 2009 to present
Philippines | 2012 to present
Spain | 2010 to present

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