XML 26 R70.htm IDEA: XBRL DOCUMENT
v2.4.1.9

OTHER INTANGIBLE ASSETS (NARRATIVE) (DETAILS) (USD $) | 3 Months Ended | 12 Months Ended
--- | --- | ---
Dec. 31, 2014 | Sep. 30, 2014 | Jun. 30, 2014 | Mar. 31, 2014 | Dec. 31, 2013 | Sep. 30, 2013 | Jun. 30, 2013 | Mar. 31, 2013 | Dec. 31, 2014 | Dec. 31, 2013 | Dec. 31, 2012
OTHER INTANGIBLE ASSETS [Abstract] |  |  |  |  |  |  |  |  |  |  |
Amortization expense related to intangible assets |  |  |  |  |  |  |  |  | $ 9,600,000us-gaap_AmortizationOfIntangibleAssets | $ 7,200,000us-gaap_AmortizationOfIntangibleAssets | $ 3,700,000us-gaap_AmortizationOfIntangibleAssets
Weighted Average Useful Life [Line Items] |  |  |  |  |  |  |  |  |  |  |
Impairment losses | $ 373,000us-gaap_AssetImpairmentCharges | $ 0us-gaap_AssetImpairmentCharges | $ 0us-gaap_AssetImpairmentCharges | $ 0us-gaap_AssetImpairmentCharges | $ 0us-gaap_AssetImpairmentCharges | $ 0us-gaap_AssetImpairmentCharges | $ 1,205,000us-gaap_AssetImpairmentCharges | $ 0us-gaap_AssetImpairmentCharges | $ 373,000us-gaap_AssetImpairmentCharges | $ 1,205,000us-gaap_AssetImpairmentCharges | $ 2,958,000us-gaap_AssetImpairmentCharges
Customer Strategy Services [Member] |  |  |  |  |  |  |  |  |  |  |
Weighted Average Useful Life [Line Items] |  |  |  |  |  |  |  |  |  |  |
Estimated royalty rate |  |  |  |  |  |  | 6.00%ttec_Royaltypercentagerate / us-gaap_StatementBusinessSegmentsAxis = ttec_CustomerStrategyServicesMember |  |  |  |
Growth rate |  |  |  |  |  |  | 7.00%us-gaap_FairValueInputsLongTermRevenueGrowthRate / us-gaap_StatementBusinessSegmentsAxis = ttec_CustomerStrategyServicesMember |  |  |  |
Customer relationships |  |  |  |  |  |  |  |  |  |  |
Weighted Average Useful Life [Line Items] |  |  |  |  |  |  |  |  |  |  |
Weighted average useful life of intangible assets |  |  |  |  |  |  |  |  | 8 years 4 months 0 days |  |
Other intangible assets |  |  |  |  |  |  |  |  |  |  |
Weighted Average Useful Life [Line Items] |  |  |  |  |  |  |  |  |  |  |
Weighted average useful life of intangible assets |  |  |  |  |  |  |  |  | 3 years 7 months 0 days |  |

X
- Details
Name: | ttec_OtherIntangibleAssetsAbstract
Namespace Prefix: | ttec_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration

X
- Definition No authoritative reference available. + References No definition available. + Details
Name: | ttec_Royaltypercentagerate
Namespace Prefix: | ttec_
Data Type: | num:percentItemType
Balance Type: | na
Period Type: | duration

X
- Details
Name: | ttec_WeightedAverageUsefulLifeLineItems
Namespace Prefix: | ttec_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration

X
- Definition The aggregate expense charged against earnings to allocate the cost of intangible assets (nonphysical assets not used in production) in a systematic and rational manner to the periods expected to benefit from such assets. As a noncash expense, this element is added back to net income when calculating cash provided by or used in operations using the indirect method. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 230 -SubTopic 10 -Section 45 -Paragraph 28 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=31042434&loc=d3e3602-108585 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 30 -Section 45 -Paragraph 2 -URI http://asc.fasb.org/extlink&oid=6388964&loc=d3e16225-109274 Reference 3: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 30 -Section 50 -Paragraph 2 -Subparagraph (a)(2) -URI http://asc.fasb.org/extlink&oid=26713463&loc=d3e16323-109275 + Details
Name: | us-gaap_AmortizationOfIntangibleAssets
Namespace Prefix: | us-gaap_
Data Type: | xbrli:monetaryItemType
Balance Type: | debit
Period Type: | duration

X
- Definition Amount of write-down of assets recognized in the income statement. Includes, but is not limited to, losses from tangible assets, intangible assets and goodwill. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 230 -SubTopic 10 -Section 45 -Paragraph 28 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=31042434&loc=d3e3602-108585 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 360 -SubTopic 10 -Section 45 -Paragraph 4 -URI http://asc.fasb.org/extlink&oid=8077374&loc=d3e2420-110228 + Details
Name: | us-gaap_AssetImpairmentCharges
Namespace Prefix: | us-gaap_
Data Type: | xbrli:monetaryItemType
Balance Type: | debit
Period Type: | duration

X
- Definition Percentage of assumed long-term growth in revenues, used as an input to measure fair value. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 820 -SubTopic 10 -Section 50 -Paragraph 2 -Subparagraph (bbb) -URI http://asc.fasb.org/extlink&oid=25499696&loc=d3e19207-110258 + Details
Name: | us-gaap_FairValueInputsLongTermRevenueGrowthRate
Namespace Prefix: | us-gaap_
Data Type: | num:percentItemType
Balance Type: | na
Period Type: | duration

X
- Definition Useful life of finite-lived intangible assets, in 'PnYnMnDTnHnMnS' format, for example, 'P1Y5M13D' represents the reported fact of one year, five months, and thirteen days. + References No definition available. + Details
Name: | us-gaap_FiniteLivedIntangibleAssetUsefulLife
Namespace Prefix: | us-gaap_
Data Type: | xbrli:durationItemType
Balance Type: | na
Period Type: | duration

X
- Details
Name: | ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_CustomerRelationshipsMember
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

X
- Details
Name: | ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_OtherIntangibleAssetsMember
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

X
- Details
Name: | us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerStrategyServicesMember
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |