<?xml version="1.0" encoding="ASCII"?>
<!-- Prepared by IBM Cognos FSR v6.7.2.72 using Fujitsu Interstage XWand -->
<linkbase xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.xbrl.org/2003/instance http://www.xbrl.org/2003/xbrl-instance-2003-12-31.xsd" xmlns="http://www.xbrl.org/2003/linkbase" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xbrli="http://www.xbrl.org/2003/instance">
    <roleRef roleURI="http://teletech.com/role/StatementConsolidatedStatementOfStockholdersEquity" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_StatementConsolidatedStatementOfStockholdersEquity" />
    <roleRef roleURI="http://teletech.com/role/DocumentDocumentAndEntityInformation" xlink:type="simple" xlink:href="ttec-20141231.xsd#DocumentAndEntityInformation" />
    <roleRef roleURI="http://teletech.com/role/StatementConsolidatedBalanceSheets" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_ConsolidatedBalanceSheets" />
    <roleRef roleURI="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="simple" xlink:href="http://www.xbrl.org/lrr/role/negated-2009-12-16.xsd#negatedLabel" />
    <roleRef roleURI="http://teletech.com/role/StatementConsolidatedBalanceSheetsParenthetical" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_StatementConsolidatedBalanceSheetsParenthetical" />
    <roleRef roleURI="http://teletech.com/role/ConsolidatedStatementsOfComprehensiveIncomeLoss" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_ConsolidatedStatementsOfComprehensiveIncomeLoss" />
    <roleRef roleURI="http://teletech.com/role/StatementConsolidatedStatementsOfCashFlows" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_StatementConsolidatedStatementsOfCashFlows" />
    <roleRef roleURI="http://teletech.com/role/OVERVIEWANDSUMMARYOFSIGNIFICANTACCOUNTINGPOLICIES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_OVERVIEWANDSUMMARYOFSIGNIFICANTACCOUNTINGPOLICIES" />
    <roleRef roleURI="http://teletech.com/role/SEGMENTINFORMATION" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_SEGMENTINFORMATION" />
    <roleRef roleURI="http://teletech.com/role/GOODWILL" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_GOODWILL" />
    <roleRef roleURI="http://teletech.com/role/FAIRVALUE" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_FAIRVALUE" />
    <roleRef roleURI="http://teletech.com/role/OTHERINTANGIBLEASSETS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_OTHERINTANGIBLEASSETS" />
    <roleRef roleURI="http://teletech.com/role/RESTRUCTURINGCHARGESANDIMPAIRMENTLOSSES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_RESTRUCTURINGCHARGESANDIMPAIRMENTLOSSES" />
    <roleRef roleURI="http://teletech.com/role/COMMITMENTSANDCONTINGENCIES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_COMMITMENTSANDCONTINGENCIES" />
    <roleRef roleURI="http://teletech.com/role/NETINCOMEPERSHARE" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_NETINCOMEPERSHARE" />
    <roleRef roleURI="http://teletech.com/role/EMPLOYEECOMPENSATIONPLANS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_EMPLOYEECOMPENSATIONPLANS" />
    <roleRef roleURI="http://teletech.com/role/ACQUISITIONS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_ACQUISITIONS" />
    <roleRef roleURI="http://teletech.com/role/ACCOUNTSRECEIVABLEANDSIGNIFICANTCLIENTS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_ACCOUNTSRECEIVABLEANDSIGNIFICANTCLIENTS" />
    <roleRef roleURI="http://teletech.com/role/DERIVATIVES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_DERIVATIVES" />
    <roleRef roleURI="http://teletech.com/role/INCOMETAXES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_INCOMETAXES" />
    <roleRef roleURI="http://teletech.com/role/StatementConsolidatedStatementsOfCashFlowsParenthetical" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_ConsolidatedStatementsOfCashFlowsParenthetical" />
    <roleRef roleURI="http://teletech.com/role/DisclosureOVERVIEWANDSUMMARYOFSIGNIFICANTACCOUNTINGPOLICIESPOLICIES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_OVERVIEWANDSUMMARYOFSIGNIFICANTACCOUNTINGPOLICIESPOLICIES" />
    <roleRef roleURI="http://teletech.com/role/DisclosureACQUISITIONSTABLES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_ACQUISITIONSTABLES" />
    <roleRef roleURI="http://teletech.com/role/SEGMENTINFORMATIONTABLES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_SEGMENTINFORMATIONTABLES" />
    <roleRef roleURI="http://teletech.com/role/GOODWILLTABLES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_GOODWILLTABLES" />
    <roleRef roleURI="http://teletech.com/role/DERIVATIVESTABLES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_DERIVATIVESTABLES" />
    <roleRef roleURI="http://teletech.com/role/DisclosureFAIRVALUETABLES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_FAIRVALUETABLES" />
    <roleRef roleURI="http://teletech.com/role/RESTRUCTURINGCHARGESANDIMPAIRMENTTABLES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_RESTRUCTURINGCHARGESANDIMPAIRMENTTABLES" />
    <roleRef roleURI="http://teletech.com/role/DisclosureNETINCOMEPERSHARETABLES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_NETINCOMEPERSHARETABLES" />
    <roleRef roleURI="http://teletech.com/role/DisclosureACQUISITIONSASSETSACQUIREDTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_ACQUISITIONSASSETSACQUIREDTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureACQUISITIONSNARRATIVEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_ACQUISITIONSNARRATIVEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureSEGMENTINFORMATIONSEGMENTFINANCIALSDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_SEGMENTINFORMATIONSEGMENTFINANCIALSDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureSEGMENTINFORMATIONREVENUEGEOGRAPHYDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_SEGMENTINFORMATIONREVENUEGEOGRAPHYDETAILS" />
    <roleRef roleURI="http://teletech.com/role/GOODWILLGOODWILLROLLFORWARDDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_GOODWILLGOODWILLROLLFORWARDDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DERIVATIVESOCIROLLFORWARDDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_DERIVATIVESOCIROLLFORWARDDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureDERIVATIVESNOTIONALTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_DERIVATIVESNOTIONALTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureDERIVATIVESINTERESTRATESWAPSDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_DERIVATIVESINTERESTRATESWAPSDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureDERIVATIVESBALANCESHEETCLASSIFICATIONDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_DERIVATIVESBALANCESHEETCLASSIFICATIONDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureDERIVATIVESINCOMESTATEMENTCLASSIFICATIONDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_DERIVATIVESINCOMESTATEMENTCLASSIFICATIONDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureDERIVATIVESNARRATIVEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_DERIVATIVESNARRATIVEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/FAIRVALUEDERIVATIVESTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_FAIRVALUEDERIVATIVESTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureFAIRVALUEFAIRVALUEASSETSANDLIABILITIESDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_FAIRVALUEFAIRVALUEASSETSANDLIABILITIESDETAILS" />
    <roleRef roleURI="http://teletech.com/role/FAIRVALUENARRATIVEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_FAIRVALUENARRATIVEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureINCOMETAXESNARRATIVEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_INCOMETAXESNARRATIVEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureRESTRUCTURINGCHARGESANDIMPAIRMENTLOSSESLIABILITYCLASSIFICATIONTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_RESTRUCTURINGCHARGESANDIMPAIRMENTLOSSESLIABILITYCLASSIFICATIONTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureRESTRUCTURINGCHARGESANDIMPAIRMENTLOSSESLIABLITYROLLFORWARDTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_RESTRUCTURINGCHARGESANDIMPAIRMENTLOSSESLIABLITYROLLFORWARDTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureRESTRUCTURINGCHARGESANDIMPAIRMENTLOSSESNARRATIVEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_RESTRUCTURINGCHARGESANDIMPAIRMENTLOSSESNARRATIVEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureCOMMITMENTSANDCONTINGENCIESDETAILSNARRATIVE" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_COMMITMENTSANDCONTINGENCIESDETAILSNARRATIVE" />
    <roleRef roleURI="http://teletech.com/role/NETINCOMEPERSHAREDILUTEDSHARESTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_NETINCOMEPERSHAREDILUTEDSHARESTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/NETINCOMEPERSHARENARRATIVEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_NETINCOMEPERSHARENARRATIVEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureEMPLOYEECOMPENSATIONPLANSNARRATIVEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_EMPLOYEECOMPENSATIONPLANSNARRATIVEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/STOCKREPURCHASEPROGRAM" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_STOCKREPURCHASEPROGRAM" />
    <roleRef roleURI="http://teletech.com/role/RELATEDPARTYTRANSACTIONS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_RELATEDPARTYTRANSACTIONS" />
    <roleRef roleURI="http://teletech.com/role/OTHERFINANCIALINFORMATION" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_OTHERFINANCIALINFORMATION" />
    <roleRef roleURI="http://teletech.com/role/DECONSOLIDATIONOFASUBSIDIARY" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_DECONSOLIDATIONOFASUBSIDIARY" />
    <roleRef roleURI="http://teletech.com/role/QUARTERLYFINANCIALDATAUNAUDITED" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_QUARTERLYFINANCIALDATAUNAUDITED" />
    <roleRef roleURI="http://teletech.com/role/ACCUMULATEDOTHERCOMPREHENSIVEINCOMELOSS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_ACCUMULATEDOTHERCOMPREHENSIVEINCOMELOSS" />
    <roleRef roleURI="http://teletech.com/role/LEASES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_LEASES" />
    <roleRef roleURI="http://teletech.com/role/DEFERREDREVENUEANDCOSTS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_DEFERREDREVENUEANDCOSTS" />
    <roleRef roleURI="http://teletech.com/role/INDEBTEDNESS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_INDEBTEDNESS" />
    <roleRef roleURI="http://teletech.com/role/CONTRACTACQUISITIONCOSTS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_CONTRACTACQUISITIONCOSTS" />
    <roleRef roleURI="http://teletech.com/role/PROPERTYPLANTANDEQUIPMENT" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_PROPERTYPLANTANDEQUIPMENT" />
    <roleRef roleURI="http://teletech.com/role/ACCOUNTSRECEIVABLEANDSIGNIFICANTCLIENTSTABLES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_ACCOUNTSRECEIVABLEANDSIGNIFICANTCLIENTSTABLES" />
    <roleRef roleURI="http://teletech.com/role/PROPERTYPLANTANDEQUIPMENTTABLES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_PROPERTYPLANTANDEQUIPMENTTABLES" />
    <roleRef roleURI="http://teletech.com/role/CONTRACTACQUISITIONCOSTSTABLES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_CONTRACTACQUISITIONCOSTSTABLES" />
    <roleRef roleURI="http://teletech.com/role/OTHERINTANGIBLEASSETSTABLES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_OTHERINTANGIBLEASSETSTABLES" />
    <roleRef roleURI="http://teletech.com/role/DisclosureINCOMETAXESTABLES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_INCOMETAXESTABLES" />
    <roleRef roleURI="http://teletech.com/role/DisclosureDEFERREDREVENUEANDCOSTSTABLES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_DEFERREDREVENUEANDCOSTSTABLES" />
    <roleRef roleURI="http://teletech.com/role/LEASESTABLES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_LEASESTABLES" />
    <roleRef roleURI="http://teletech.com/role/DisclosureACCUMULATEDOTHERCOMPREHENSIVEINCOMELOSSTABLES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_ACCUMULATEDOTHERCOMPREHENSIVEINCOMELOSSTABLES" />
    <roleRef roleURI="http://teletech.com/role/EMPLOYEECOMPENSATIONPLANSTABLES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_EMPLOYEECOMPENSATIONPLANSTABLES" />
    <roleRef roleURI="http://teletech.com/role/OTHERFINANCIALINFORMATIONTABLES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_OTHERFINANCIALINFORMATIONTABLES" />
    <roleRef roleURI="http://teletech.com/role/QUARTERLYFINANCIALDATAUNAUDITEDTABLES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_QUARTERLYFINANCIALDATAUNAUDITEDTABLES" />
    <roleRef roleURI="http://teletech.com/role/DisclosureINCOMETAXESSOURCESOFPRETAXINCOMETABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_INCOMETAXESSOURCESOFPRETAXINCOMETABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/INCOMETAXESPROVISIONTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_INCOMETAXESPROVISIONTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureINCOMETAXESTAXRATERECONCILIATIONTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_INCOMETAXESTAXRATERECONCILIATIONTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureINCOMETAXESDTAANDDTLTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_INCOMETAXESDTAANDDTLTABLEDETAILS" />
    <roleRef roleURI="http://www.xbrl.org/2009/role/negatedTotalLabel" xlink:type="simple" xlink:href="http://www.xbrl.org/lrr/role/negated-2009-12-16.xsd#negatedTotalLabel" />
    <roleRef roleURI="http://teletech.com/role/DisclosureINCOMETAXESOPERATINGLOSSCARRYFORWARDSTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_INCOMETAXESOPERATINGLOSSCARRYFORWARDSTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/INCOMETAXESUNCERTAINTAXBENEFITSTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_INCOMETAXESUNCERTAINTAXBENEFITSTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureACCOUNTSRECEIVABLESCHEDULEOFACCOUNTSRECEIVABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_ACCOUNTSRECEIVABLESCHEDULEOFACCOUNTSRECEIVABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureACCOUNTSRECEIVABLESCHEDULEOFCHANGEINALLOWANCEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_ACCOUNTSRECEIVABLESCHEDULEOFCHANGEINALLOWANCEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureACCOUNTSRECEIVABLESIGNIFICANTCLIENTSTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_ACCOUNTSRECEIVABLESIGNIFICANTCLIENTSTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/PROPERTYPLANTANDEQUIPMENTPPEBREAKOUTBYTYPETABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_PROPERTYPLANTANDEQUIPMENTPPEBREAKOUTBYTYPETABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/PROPERTYPLANTANDEQUIPMENTNARRATIVEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_PROPERTYPLANTANDEQUIPMENTNARRATIVEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureGOODWILLNARRATIVEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_GOODWILLNARRATIVEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/CONTRACTACQUISITIONCOSTSCONTRACTACQUISITIONCOSTSTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_CONTRACTACQUISITIONCOSTSCONTRACTACQUISITIONCOSTSTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureCONTRACTACQUISITIONCOSTSFUTUREAMORTIZATIONTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_CONTRACTACQUISITIONCOSTSFUTUREAMORTIZATIONTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/CONTRACTACQUISITIONCOSTSNARRATIVEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_CONTRACTACQUISITIONCOSTSNARRATIVEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureOTHERINTANGIBLEASSETSSCHEDULEOFINTANGIBLEASSETSTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_OTHERINTANGIBLEASSETSSCHEDULEOFINTANGIBLEASSETSTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/OTHERINTANGIBLEASSETSFUTUREAMORTIZATIONEXPENSETABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_OTHERINTANGIBLEASSETSFUTUREAMORTIZATIONEXPENSETABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureOTHERINTANGIBLEASSETSNARRATIVEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_OTHERINTANGIBLEASSETSNARRATIVEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/INDEBTEDNESSNARRATIVEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_INDEBTEDNESSNARRATIVEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DEFERREDREVENUEANDCOSTSDEFERREDREVENUECLASSIFICATIONTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_DEFERREDREVENUEANDCOSTSDEFERREDREVENUECLASSIFICATIONTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DEFERREDREVENUEANDCOSTSDEFERREDCOSTSCLASSIFICATIONTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_DEFERREDREVENUEANDCOSTSDEFERREDCOSTSCLASSIFICATIONTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureLEASESFUTUREMINIMUMLEASEPAYMENTSTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_LEASESFUTUREMINIMUMLEASEPAYMENTSTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/LEASESASSETRETIREMENTSCHEDULETABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_LEASESASSETRETIREMENTSCHEDULETABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/LEASESNARRATIVEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_LEASESNARRATIVEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureACCUMULATEDOTHERCOMPREHENSIVEINCOMELOSSROLLFORWARDTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_ACCUMULATEDOTHERCOMPREHENSIVEINCOMELOSSROLLFORWARDTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/EMPLOYEECOMPENSATIONPLANSOPTIONASSUMPTIONSTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_EMPLOYEECOMPENSATIONPLANSOPTIONASSUMPTIONSTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureEMPLOYEECOMPENSATIONPLANSOPTIONSROLLFORWARDTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_EMPLOYEECOMPENSATIONPLANSOPTIONSROLLFORWARDTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/EMPLOYEECOMPENSATIONPLANSRSUROLLFORWARDTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_EMPLOYEECOMPENSATIONPLANSRSUROLLFORWARDTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureSTOCKREPURCHASEPROGRAMNARRATIVEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_STOCKREPURCHASEPROGRAMNARRATIVEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureRELATEDPARTYTRANSACTIONSNARRATIVEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_RELATEDPARTYTRANSACTIONSNARRATIVEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/OTHERFINANCIALINFORMATIONSELFINSURANCELIABILITIESTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_OTHERFINANCIALINFORMATIONSELFINSURANCELIABILITIESTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureDECONSOLIDATIONOFASUBSIDIARYNARRATIVEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_DECONSOLIDATIONOFASUBSIDIARYNARRATIVEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureQUARTERLYFINANCIALDATAUNAUDITEDQUARTERLYFINANCIALSTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_QUARTERLYFINANCIALDATAUNAUDITEDQUARTERLYFINANCIALSTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/QUARTERLYFINANCIALDATAUNAUDITEDNARRATIVEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_QUARTERLYFINANCIALDATAUNAUDITEDNARRATIVEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/INCOMETAXESJURISDICTIONSOPENTOTAXEXAMINATIONSTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_INCOMETAXESJURISDICTIONSOPENTOTAXEXAMINATIONSTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureINCOMETAXESVALUATIONALLOWANCEROLLFORWARDTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_INCOMETAXESVALUATIONALLOWANCEROLLFORWARDTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureSUBSEQUENTEVENTS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_SUBSEQUENTEVENTS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureMANDATORILYREDEEMABLENONCONTROLLINGINTEREST" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_MANDATORILYREDEEMABLENONCONTROLLINGINTEREST" />
    <roleRef roleURI="http://teletech.com/role/MANDATORILYREDEEMABLENONCONTROLLINGINTERESTTABLES" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_MANDATORILYREDEEMABLENONCONTROLLINGINTERESTTABLES" />
    <roleRef roleURI="http://teletech.com/role/DisclosureMANDATORILYREDEEMABLENONCONTROLLINGINTERESTROLLFORWARDTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_MANDATORILYREDEEMABLENONCONTROLLINGINTERESTROLLFORWARDTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureMANDATORILYREDEEMABLENONCONTROLLINGINTERESTNARRATIVEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_MANDATORILYREDEEMABLENONCONTROLLINGINTERESTNARRATIVEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureSUBSEQUENTEVENTSNARRATIVEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_SUBSEQUENTEVENTSNARRATIVEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/DisclosureACCUMULATEDOTHERCOMPREHENSIVEINCOMELOSSINCOMESTATEMENTCLASSIFICATIONTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_ACCUMULATEDOTHERCOMPREHENSIVEINCOMELOSSINCOMESTATEMENTCLASSIFICATIONTABLEDETAILS" />
    <roleRef roleURI="http://teletech.com/role/FAIRVALUECONTINGENTCONSIDERATIONTABLEDETAILS" xlink:type="simple" xlink:href="ttec-20141231.xsd#ttec_ELRID_FAIRVALUECONTINGENTCONSIDERATIONTABLEDETAILS" />
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/StatementConsolidatedStatementOfStockholdersEquity">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfStockholdersEquityAbstract" xlink:label="Locator_us-gaap_StatementOfStockholdersEquityAbstract_53" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementTable" xlink:label="Locator_us-gaap_StatementTable_54" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfStockholdersEquityAbstract_53" xlink:to="Locator_us-gaap_StatementTable_54" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementTable" xlink:label="Locator_us-gaap_StatementTable_119" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_120" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementTable_119" xlink:to="Locator_us-gaap_StatementLineItems_120" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_7" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProfitLoss" xlink:label="Locator_us-gaap_ProfitLoss_8" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_7" xlink:to="Locator_us-gaap_ProfitLoss_8" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_9" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest" xlink:label="Locator_ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest_10" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_9" xlink:to="Locator_ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest_10" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_11" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NoncontrollingInterestIncreaseFromBusinessCombination" xlink:label="Locator_us-gaap_NoncontrollingInterestIncreaseFromBusinessCombination_12" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_11" xlink:to="Locator_us-gaap_NoncontrollingInterestIncreaseFromBusinessCombination_12" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_13" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders" xlink:label="Locator_us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders_14" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_13" xlink:to="Locator_us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders_14" order="7.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_15" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity" xlink:label="Locator_ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity_16" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_15" xlink:to="Locator_ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity_16" order="8.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_17" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MinorityInterestDecreaseFromRedemptions" xlink:label="Locator_us-gaap_MinorityInterestDecreaseFromRedemptions_18" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_17" xlink:to="Locator_us-gaap_MinorityInterestDecreaseFromRedemptions_18" order="9.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_19" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MinorityInterestChangeInRedemptionValue" xlink:label="Locator_us-gaap_MinorityInterestChangeInRedemptionValue_20" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_19" xlink:to="Locator_us-gaap_MinorityInterestChangeInRedemptionValue_20" order="10.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_21" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_Deconsolidationofsubsidiarycarryingvalueofnoncontrollinginterest" xlink:label="Locator_ttec_Deconsolidationofsubsidiarycarryingvalueofnoncontrollinginterest_22" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_21" xlink:to="Locator_ttec_Deconsolidationofsubsidiarycarryingvalueofnoncontrollinginterest_22" order="11.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_23" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax_24" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_23" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax_24" order="12.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_25" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax_26" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_25" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax_26" order="13.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_27" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare" xlink:label="Locator_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare_28" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_27" xlink:to="Locator_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare_28" order="14.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_29" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue" xlink:label="Locator_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue_30" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_29" xlink:to="Locator_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue_30" order="15.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_31" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised" xlink:label="Locator_us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised_32" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_31" xlink:to="Locator_us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised_32" order="16.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_33" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised" xlink:label="Locator_us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised_34" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_33" xlink:to="Locator_us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised_34" order="17.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_35" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation" xlink:label="Locator_us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation_36" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_35" xlink:to="Locator_us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation_36" order="18.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_37" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ShareBasedCompensationEquityBasedAwards" xlink:label="Locator_ttec_ShareBasedCompensationEquityBasedAwards_38" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_37" xlink:to="Locator_ttec_ShareBasedCompensationEquityBasedAwards_38" order="19.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_39" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TreasuryStockSharesAcquired" xlink:label="Locator_us-gaap_TreasuryStockSharesAcquired_40" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_39" xlink:to="Locator_us-gaap_TreasuryStockSharesAcquired_40" order="20.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_41" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TreasuryStockValueAcquiredCostMethod" xlink:label="Locator_us-gaap_TreasuryStockValueAcquiredCostMethod_42" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_41" xlink:to="Locator_us-gaap_TreasuryStockValueAcquiredCostMethod_42" order="21.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_43" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax_44" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_43" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax_44" order="22.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_1" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PreferredStockSharesOutstanding" xlink:label="Locator_us-gaap_PreferredStockSharesOutstanding_2" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_1" xlink:to="Locator_us-gaap_PreferredStockSharesOutstanding_2" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_45" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PreferredStockSharesOutstanding" xlink:label="Locator_us-gaap_PreferredStockSharesOutstanding_46" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_45" xlink:to="Locator_us-gaap_PreferredStockSharesOutstanding_46" order="23.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_3" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommonStockSharesOutstanding" xlink:label="Locator_us-gaap_CommonStockSharesOutstanding_4" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_3" xlink:to="Locator_us-gaap_CommonStockSharesOutstanding_4" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_47" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommonStockSharesOutstanding" xlink:label="Locator_us-gaap_CommonStockSharesOutstanding_48" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_47" xlink:to="Locator_us-gaap_CommonStockSharesOutstanding_48" order="24.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_5" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest_6" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_5" xlink:to="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest_6" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementLineItems" xlink:label="Locator_us-gaap_StatementLineItems_49" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest_50" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementLineItems_49" xlink:to="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest_50" order="25.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementTable" xlink:label="Locator_us-gaap_StatementTable_121" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementEquityComponentsAxis" xlink:label="Locator_us-gaap_StatementEquityComponentsAxis_122" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementTable_121" xlink:to="Locator_us-gaap_StatementEquityComponentsAxis_122" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementEquityComponentsAxis" xlink:label="Locator_us-gaap_StatementEquityComponentsAxis_123" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EquityComponentDomain" xlink:label="Locator_us-gaap_EquityComponentDomain_124" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementEquityComponentsAxis_123" xlink:to="Locator_us-gaap_EquityComponentDomain_124" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EquityComponentDomain" xlink:label="Locator_us-gaap_EquityComponentDomain_125" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PreferredStockMember" xlink:label="Locator_us-gaap_PreferredStockMember_126" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_EquityComponentDomain_125" xlink:to="Locator_us-gaap_PreferredStockMember_126" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EquityComponentDomain" xlink:label="Locator_us-gaap_EquityComponentDomain_127" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommonStockMember" xlink:label="Locator_us-gaap_CommonStockMember_128" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_EquityComponentDomain_127" xlink:to="Locator_us-gaap_CommonStockMember_128" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EquityComponentDomain" xlink:label="Locator_us-gaap_EquityComponentDomain_129" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TreasuryStockMember" xlink:label="Locator_us-gaap_TreasuryStockMember_130" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_EquityComponentDomain_129" xlink:to="Locator_us-gaap_TreasuryStockMember_130" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EquityComponentDomain" xlink:label="Locator_us-gaap_EquityComponentDomain_131" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdditionalPaidInCapitalMember" xlink:label="Locator_us-gaap_AdditionalPaidInCapitalMember_132" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_EquityComponentDomain_131" xlink:to="Locator_us-gaap_AdditionalPaidInCapitalMember_132" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EquityComponentDomain" xlink:label="Locator_us-gaap_EquityComponentDomain_133" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeMember" xlink:label="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeMember_134" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_EquityComponentDomain_133" xlink:to="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeMember_134" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EquityComponentDomain" xlink:label="Locator_us-gaap_EquityComponentDomain_135" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RetainedEarningsMember" xlink:label="Locator_us-gaap_RetainedEarningsMember_136" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_EquityComponentDomain_135" xlink:to="Locator_us-gaap_RetainedEarningsMember_136" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EquityComponentDomain" xlink:label="Locator_us-gaap_EquityComponentDomain_137" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NoncontrollingInterestMember" xlink:label="Locator_us-gaap_NoncontrollingInterestMember_138" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_EquityComponentDomain_137" xlink:to="Locator_us-gaap_NoncontrollingInterestMember_138" order="7.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DocumentDocumentAndEntityInformation">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DocumentAndEntityInformationAbstract" xlink:label="Locator_ttec_DocumentAndEntityInformationAbstract_139" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_EntityRegistrantName" xlink:label="Locator_dei_EntityRegistrantName_140" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DocumentAndEntityInformationAbstract_139" xlink:to="Locator_dei_EntityRegistrantName_140" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DocumentAndEntityInformationAbstract" xlink:label="Locator_ttec_DocumentAndEntityInformationAbstract_141" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_EntityCentralIndexKey" xlink:label="Locator_dei_EntityCentralIndexKey_142" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DocumentAndEntityInformationAbstract_141" xlink:to="Locator_dei_EntityCentralIndexKey_142" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DocumentAndEntityInformationAbstract" xlink:label="Locator_ttec_DocumentAndEntityInformationAbstract_143" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_DocumentType" xlink:label="Locator_dei_DocumentType_144" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DocumentAndEntityInformationAbstract_143" xlink:to="Locator_dei_DocumentType_144" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DocumentAndEntityInformationAbstract" xlink:label="Locator_ttec_DocumentAndEntityInformationAbstract_145" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_DocumentPeriodEndDate" xlink:label="Locator_dei_DocumentPeriodEndDate_146" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DocumentAndEntityInformationAbstract_145" xlink:to="Locator_dei_DocumentPeriodEndDate_146" order="4.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DocumentAndEntityInformationAbstract" xlink:label="Locator_ttec_DocumentAndEntityInformationAbstract_147" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_AmendmentFlag" xlink:label="Locator_dei_AmendmentFlag_148" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DocumentAndEntityInformationAbstract_147" xlink:to="Locator_dei_AmendmentFlag_148" order="5.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DocumentAndEntityInformationAbstract" xlink:label="Locator_ttec_DocumentAndEntityInformationAbstract_149" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_DocumentFiscalYearFocus" xlink:label="Locator_dei_DocumentFiscalYearFocus_150" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DocumentAndEntityInformationAbstract_149" xlink:to="Locator_dei_DocumentFiscalYearFocus_150" order="6.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DocumentAndEntityInformationAbstract" xlink:label="Locator_ttec_DocumentAndEntityInformationAbstract_151" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_DocumentFiscalPeriodFocus" xlink:label="Locator_dei_DocumentFiscalPeriodFocus_152" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DocumentAndEntityInformationAbstract_151" xlink:to="Locator_dei_DocumentFiscalPeriodFocus_152" order="7.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DocumentAndEntityInformationAbstract" xlink:label="Locator_ttec_DocumentAndEntityInformationAbstract_153" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_CurrentFiscalYearEndDate" xlink:label="Locator_dei_CurrentFiscalYearEndDate_154" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DocumentAndEntityInformationAbstract_153" xlink:to="Locator_dei_CurrentFiscalYearEndDate_154" order="8.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DocumentAndEntityInformationAbstract" xlink:label="Locator_ttec_DocumentAndEntityInformationAbstract_155" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_EntityWellKnownSeasonedIssuer" xlink:label="Locator_dei_EntityWellKnownSeasonedIssuer_156" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DocumentAndEntityInformationAbstract_155" xlink:to="Locator_dei_EntityWellKnownSeasonedIssuer_156" order="9.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DocumentAndEntityInformationAbstract" xlink:label="Locator_ttec_DocumentAndEntityInformationAbstract_157" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_EntityVoluntaryFilers" xlink:label="Locator_dei_EntityVoluntaryFilers_158" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DocumentAndEntityInformationAbstract_157" xlink:to="Locator_dei_EntityVoluntaryFilers_158" order="10.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DocumentAndEntityInformationAbstract" xlink:label="Locator_ttec_DocumentAndEntityInformationAbstract_159" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_EntityCurrentReportingStatus" xlink:label="Locator_dei_EntityCurrentReportingStatus_160" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DocumentAndEntityInformationAbstract_159" xlink:to="Locator_dei_EntityCurrentReportingStatus_160" order="11.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DocumentAndEntityInformationAbstract" xlink:label="Locator_ttec_DocumentAndEntityInformationAbstract_161" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_EntityFilerCategory" xlink:label="Locator_dei_EntityFilerCategory_162" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DocumentAndEntityInformationAbstract_161" xlink:to="Locator_dei_EntityFilerCategory_162" order="12.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DocumentAndEntityInformationAbstract" xlink:label="Locator_ttec_DocumentAndEntityInformationAbstract_163" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_EntityPublicFloat" xlink:label="Locator_dei_EntityPublicFloat_164" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DocumentAndEntityInformationAbstract_163" xlink:to="Locator_dei_EntityPublicFloat_164" order="13.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DocumentAndEntityInformationAbstract" xlink:label="Locator_ttec_DocumentAndEntityInformationAbstract_165" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_EntityCommonStockSharesOutstanding" xlink:label="Locator_dei_EntityCommonStockSharesOutstanding_166" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DocumentAndEntityInformationAbstract_165" xlink:to="Locator_dei_EntityCommonStockSharesOutstanding_166" order="14.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/StatementConsolidatedBalanceSheets">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfFinancialPositionAbstract" xlink:label="Locator_us-gaap_StatementOfFinancialPositionAbstract_167" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsAbstract" xlink:label="Locator_us-gaap_AssetsAbstract_168" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfFinancialPositionAbstract_167" xlink:to="Locator_us-gaap_AssetsAbstract_168" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsAbstract" xlink:label="Locator_us-gaap_AssetsAbstract_175" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Assets" xlink:label="Locator_us-gaap_Assets_176" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsAbstract_175" xlink:to="Locator_us-gaap_Assets_176" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsAbstract" xlink:label="Locator_us-gaap_AssetsAbstract_171" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsCurrentAbstract" xlink:label="Locator_us-gaap_AssetsCurrentAbstract_172" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsAbstract_171" xlink:to="Locator_us-gaap_AssetsCurrentAbstract_172" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsCurrentAbstract" xlink:label="Locator_us-gaap_AssetsCurrentAbstract_177" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashAndCashEquivalentsAtCarryingValue" xlink:label="Locator_us-gaap_CashAndCashEquivalentsAtCarryingValue_178" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsCurrentAbstract_177" xlink:to="Locator_us-gaap_CashAndCashEquivalentsAtCarryingValue_178" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsCurrentAbstract" xlink:label="Locator_us-gaap_AssetsCurrentAbstract_179" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountsReceivableNetCurrent" xlink:label="Locator_us-gaap_AccountsReceivableNetCurrent_180" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsCurrentAbstract_179" xlink:to="Locator_us-gaap_AccountsReceivableNetCurrent_180" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsCurrentAbstract" xlink:label="Locator_us-gaap_AssetsCurrentAbstract_181" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PrepaidExpenseAndOtherAssets" xlink:label="Locator_us-gaap_PrepaidExpenseAndOtherAssets_182" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsCurrentAbstract_181" xlink:to="Locator_us-gaap_PrepaidExpenseAndOtherAssets_182" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsCurrentAbstract" xlink:label="Locator_us-gaap_AssetsCurrentAbstract_183" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsNetCurrent" xlink:label="Locator_us-gaap_DeferredTaxAssetsNetCurrent_184" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsCurrentAbstract_183" xlink:to="Locator_us-gaap_DeferredTaxAssetsNetCurrent_184" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsCurrentAbstract" xlink:label="Locator_us-gaap_AssetsCurrentAbstract_185" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxesReceivable" xlink:label="Locator_us-gaap_IncomeTaxesReceivable_186" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsCurrentAbstract_185" xlink:to="Locator_us-gaap_IncomeTaxesReceivable_186" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsCurrentAbstract" xlink:label="Locator_us-gaap_AssetsCurrentAbstract_187" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsCurrent" xlink:label="Locator_us-gaap_AssetsCurrent_188" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsCurrentAbstract_187" xlink:to="Locator_us-gaap_AssetsCurrent_188" order="6.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsAbstract" xlink:label="Locator_us-gaap_AssetsAbstract_173" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsNoncurrentAbstract" xlink:label="Locator_us-gaap_AssetsNoncurrentAbstract_174" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsAbstract_173" xlink:to="Locator_us-gaap_AssetsNoncurrentAbstract_174" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsNoncurrentAbstract" xlink:label="Locator_us-gaap_AssetsNoncurrentAbstract_189" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentNet" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentNet_190" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsNoncurrentAbstract_189" xlink:to="Locator_us-gaap_PropertyPlantAndEquipmentNet_190" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsNoncurrentAbstract" xlink:label="Locator_us-gaap_AssetsNoncurrentAbstract_191" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Goodwill" xlink:label="Locator_us-gaap_Goodwill_192" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsNoncurrentAbstract_191" xlink:to="Locator_us-gaap_Goodwill_192" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsNoncurrentAbstract" xlink:label="Locator_us-gaap_AssetsNoncurrentAbstract_193" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsNetNoncurrent" xlink:label="Locator_us-gaap_DeferredTaxAssetsNetNoncurrent_194" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsNoncurrentAbstract_193" xlink:to="Locator_us-gaap_DeferredTaxAssetsNetNoncurrent_194" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsNoncurrentAbstract" xlink:label="Locator_us-gaap_AssetsNoncurrentAbstract_195" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherIntangibleAssetsNet" xlink:label="Locator_us-gaap_OtherIntangibleAssetsNet_196" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsNoncurrentAbstract_195" xlink:to="Locator_us-gaap_OtherIntangibleAssetsNet_196" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsNoncurrentAbstract" xlink:label="Locator_us-gaap_AssetsNoncurrentAbstract_197" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherAssetsNoncurrent" xlink:label="Locator_us-gaap_OtherAssetsNoncurrent_198" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsNoncurrentAbstract_197" xlink:to="Locator_us-gaap_OtherAssetsNoncurrent_198" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsNoncurrentAbstract" xlink:label="Locator_us-gaap_AssetsNoncurrentAbstract_199" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsNoncurrent" xlink:label="Locator_us-gaap_AssetsNoncurrent_200" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsNoncurrentAbstract_199" xlink:to="Locator_us-gaap_AssetsNoncurrent_200" order="6.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfFinancialPositionAbstract" xlink:label="Locator_us-gaap_StatementOfFinancialPositionAbstract_169" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquityAbstract" xlink:label="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_170" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfFinancialPositionAbstract_169" xlink:to="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_170" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquityAbstract" xlink:label="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_205" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommitmentsAndContingencies" xlink:label="Locator_us-gaap_CommitmentsAndContingencies_206" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_205" xlink:to="Locator_us-gaap_CommitmentsAndContingencies_206" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquityAbstract" xlink:label="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_207" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount" xlink:label="Locator_us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount_208" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_207" xlink:to="Locator_us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount_208" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquityAbstract" xlink:label="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_211" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquity" xlink:label="Locator_us-gaap_LiabilitiesAndStockholdersEquity_212" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_211" xlink:to="Locator_us-gaap_LiabilitiesAndStockholdersEquity_212" order="6.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquityAbstract" xlink:label="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_201" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesCurrentAbstract" xlink:label="Locator_us-gaap_LiabilitiesCurrentAbstract_202" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_201" xlink:to="Locator_us-gaap_LiabilitiesCurrentAbstract_202" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesCurrentAbstract" xlink:label="Locator_us-gaap_LiabilitiesCurrentAbstract_213" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountsPayableCurrent" xlink:label="Locator_us-gaap_AccountsPayableCurrent_214" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesCurrentAbstract_213" xlink:to="Locator_us-gaap_AccountsPayableCurrent_214" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesCurrentAbstract" xlink:label="Locator_us-gaap_LiabilitiesCurrentAbstract_215" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeRelatedLiabilitiesCurrent" xlink:label="Locator_us-gaap_EmployeeRelatedLiabilitiesCurrent_216" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesCurrentAbstract_215" xlink:to="Locator_us-gaap_EmployeeRelatedLiabilitiesCurrent_216" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesCurrentAbstract" xlink:label="Locator_us-gaap_LiabilitiesCurrentAbstract_217" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccruedLiabilitiesCurrent" xlink:label="Locator_us-gaap_AccruedLiabilitiesCurrent_218" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesCurrentAbstract_217" xlink:to="Locator_us-gaap_AccruedLiabilitiesCurrent_218" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesCurrentAbstract" xlink:label="Locator_us-gaap_LiabilitiesCurrentAbstract_219" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccruedIncomeTaxesCurrent" xlink:label="Locator_us-gaap_AccruedIncomeTaxesCurrent_220" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesCurrentAbstract_219" xlink:to="Locator_us-gaap_AccruedIncomeTaxesCurrent_220" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesCurrentAbstract" xlink:label="Locator_us-gaap_LiabilitiesCurrentAbstract_221" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilitiesCurrent" xlink:label="Locator_us-gaap_DeferredTaxLiabilitiesCurrent_222" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesCurrentAbstract_221" xlink:to="Locator_us-gaap_DeferredTaxLiabilitiesCurrent_222" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesCurrentAbstract" xlink:label="Locator_us-gaap_LiabilitiesCurrentAbstract_223" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenueCurrent" xlink:label="Locator_us-gaap_DeferredRevenueCurrent_224" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesCurrentAbstract_223" xlink:to="Locator_us-gaap_DeferredRevenueCurrent_224" order="6.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesCurrentAbstract" xlink:label="Locator_us-gaap_LiabilitiesCurrentAbstract_225" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherLiabilitiesCurrent" xlink:label="Locator_us-gaap_OtherLiabilitiesCurrent_226" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesCurrentAbstract_225" xlink:to="Locator_us-gaap_OtherLiabilitiesCurrent_226" order="7.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesCurrentAbstract" xlink:label="Locator_us-gaap_LiabilitiesCurrentAbstract_227" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesCurrent" xlink:label="Locator_us-gaap_LiabilitiesCurrent_228" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesCurrentAbstract_227" xlink:to="Locator_us-gaap_LiabilitiesCurrent_228" order="8.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquityAbstract" xlink:label="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_203" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesNoncurrentAbstract" xlink:label="Locator_us-gaap_LiabilitiesNoncurrentAbstract_204" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_203" xlink:to="Locator_us-gaap_LiabilitiesNoncurrentAbstract_204" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesNoncurrentAbstract" xlink:label="Locator_us-gaap_LiabilitiesNoncurrentAbstract_229" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LongTermLineOfCredit" xlink:label="Locator_us-gaap_LongTermLineOfCredit_230" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesNoncurrentAbstract_229" xlink:to="Locator_us-gaap_LongTermLineOfCredit_230" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesNoncurrentAbstract" xlink:label="Locator_us-gaap_LiabilitiesNoncurrentAbstract_231" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilitiesNoncurrent" xlink:label="Locator_us-gaap_DeferredTaxLiabilitiesNoncurrent_232" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesNoncurrentAbstract_231" xlink:to="Locator_us-gaap_DeferredTaxLiabilitiesNoncurrent_232" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesNoncurrentAbstract" xlink:label="Locator_us-gaap_LiabilitiesNoncurrentAbstract_233" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRentCredit" xlink:label="Locator_us-gaap_DeferredRentCredit_234" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesNoncurrentAbstract_233" xlink:to="Locator_us-gaap_DeferredRentCredit_234" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesNoncurrentAbstract" xlink:label="Locator_us-gaap_LiabilitiesNoncurrentAbstract_235" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherLiabilitiesNoncurrent" xlink:label="Locator_us-gaap_OtherLiabilitiesNoncurrent_236" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesNoncurrentAbstract_235" xlink:to="Locator_us-gaap_OtherLiabilitiesNoncurrent_236" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesNoncurrentAbstract" xlink:label="Locator_us-gaap_LiabilitiesNoncurrentAbstract_237" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesNoncurrent" xlink:label="Locator_us-gaap_LiabilitiesNoncurrent_238" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesNoncurrentAbstract_237" xlink:to="Locator_us-gaap_LiabilitiesNoncurrent_238" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesNoncurrentAbstract" xlink:label="Locator_us-gaap_LiabilitiesNoncurrentAbstract_239" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Liabilities" xlink:label="Locator_us-gaap_Liabilities_240" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesNoncurrentAbstract_239" xlink:to="Locator_us-gaap_Liabilities_240" order="6.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquityAbstract" xlink:label="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_209" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_210" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_209" xlink:to="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_210" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_241" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PreferredStockValue" xlink:label="Locator_us-gaap_PreferredStockValue_242" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_241" xlink:to="Locator_us-gaap_PreferredStockValue_242" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_243" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommonStockValueOutstanding" xlink:label="Locator_us-gaap_CommonStockValueOutstanding_244" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_243" xlink:to="Locator_us-gaap_CommonStockValueOutstanding_244" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_245" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdditionalPaidInCapital" xlink:label="Locator_us-gaap_AdditionalPaidInCapital_246" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_245" xlink:to="Locator_us-gaap_AdditionalPaidInCapital_246" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_247" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TreasuryStockValue" xlink:label="Locator_us-gaap_TreasuryStockValue_248" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_247" xlink:to="Locator_us-gaap_TreasuryStockValue_248" order="4.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_249" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" xlink:label="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax_250" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_249" xlink:to="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax_250" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_251" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RetainedEarningsAccumulatedDeficit" xlink:label="Locator_us-gaap_RetainedEarningsAccumulatedDeficit_252" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_251" xlink:to="Locator_us-gaap_RetainedEarningsAccumulatedDeficit_252" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_253" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MinorityInterest" xlink:label="Locator_us-gaap_MinorityInterest_254" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_253" xlink:to="Locator_us-gaap_MinorityInterest_254" order="7.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_255" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest_256" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_255" xlink:to="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest_256" order="8.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/StatementConsolidatedBalanceSheetsParenthetical">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfFinancialPositionAbstract" xlink:label="Locator_us-gaap_StatementOfFinancialPositionAbstract_327" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsAbstract" xlink:label="Locator_us-gaap_AssetsAbstract_328" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfFinancialPositionAbstract_327" xlink:to="Locator_us-gaap_AssetsAbstract_328" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsAbstract" xlink:label="Locator_us-gaap_AssetsAbstract_331" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsCurrentAbstract" xlink:label="Locator_us-gaap_AssetsCurrentAbstract_332" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsAbstract_331" xlink:to="Locator_us-gaap_AssetsCurrentAbstract_332" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsAbstract" xlink:label="Locator_us-gaap_AssetsAbstract_333" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsNoncurrentAbstract" xlink:label="Locator_us-gaap_AssetsNoncurrentAbstract_334" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsAbstract_333" xlink:to="Locator_us-gaap_AssetsNoncurrentAbstract_334" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfFinancialPositionAbstract" xlink:label="Locator_us-gaap_StatementOfFinancialPositionAbstract_329" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquityAbstract" xlink:label="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_330" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfFinancialPositionAbstract_329" xlink:to="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_330" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquityAbstract" xlink:label="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_335" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesCurrentAbstract" xlink:label="Locator_us-gaap_LiabilitiesCurrentAbstract_336" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_335" xlink:to="Locator_us-gaap_LiabilitiesCurrentAbstract_336" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquityAbstract" xlink:label="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_337" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesNoncurrentAbstract" xlink:label="Locator_us-gaap_LiabilitiesNoncurrentAbstract_338" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_337" xlink:to="Locator_us-gaap_LiabilitiesNoncurrentAbstract_338" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquityAbstract" xlink:label="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_339" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_340" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesAndStockholdersEquityAbstract_339" xlink:to="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_340" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_341" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PreferredStockParOrStatedValuePerShare" xlink:label="Locator_us-gaap_PreferredStockParOrStatedValuePerShare_342" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_341" xlink:to="Locator_us-gaap_PreferredStockParOrStatedValuePerShare_342" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_343" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PreferredStockSharesAuthorized" xlink:label="Locator_us-gaap_PreferredStockSharesAuthorized_344" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_343" xlink:to="Locator_us-gaap_PreferredStockSharesAuthorized_344" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_345" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PreferredStockSharesOutstanding" xlink:label="Locator_us-gaap_PreferredStockSharesOutstanding_346" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_345" xlink:to="Locator_us-gaap_PreferredStockSharesOutstanding_346" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_347" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommonStockParOrStatedValuePerShare" xlink:label="Locator_us-gaap_CommonStockParOrStatedValuePerShare_348" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_347" xlink:to="Locator_us-gaap_CommonStockParOrStatedValuePerShare_348" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_349" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommonStockSharesAuthorized" xlink:label="Locator_us-gaap_CommonStockSharesAuthorized_350" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_349" xlink:to="Locator_us-gaap_CommonStockSharesAuthorized_350" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_351" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommonStockSharesOutstanding" xlink:label="Locator_us-gaap_CommonStockSharesOutstanding_352" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_351" xlink:to="Locator_us-gaap_CommonStockSharesOutstanding_352" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_353" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TreasuryStockShares" xlink:label="Locator_us-gaap_TreasuryStockShares_354" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_353" xlink:to="Locator_us-gaap_TreasuryStockShares_354" order="7.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/ConsolidatedStatementsOfComprehensiveIncomeLoss">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract" xlink:label="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract_409" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" xlink:label="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingBasic_410" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract_409" xlink:to="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingBasic_410" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract" xlink:label="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract_411" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" xlink:label="Locator_us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding_412" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract_411" xlink:to="Locator_us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding_412" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EarningsPerShareAbstract" xlink:label="Locator_us-gaap_EarningsPerShareAbstract_413" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EarningsPerShareBasic" xlink:label="Locator_us-gaap_EarningsPerShareBasic_414" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_EarningsPerShareAbstract_413" xlink:to="Locator_us-gaap_EarningsPerShareBasic_414" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EarningsPerShareAbstract" xlink:label="Locator_us-gaap_EarningsPerShareAbstract_415" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EarningsPerShareDiluted" xlink:label="Locator_us-gaap_EarningsPerShareDiluted_416" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_EarningsPerShareAbstract_415" xlink:to="Locator_us-gaap_EarningsPerShareDiluted_416" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract" xlink:label="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_355" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SalesRevenueServicesNet" xlink:label="Locator_us-gaap_SalesRevenueServicesNet_356" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_355" xlink:to="Locator_us-gaap_SalesRevenueServicesNet_356" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract" xlink:label="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_357" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostsAndExpensesAbstract" xlink:label="Locator_us-gaap_CostsAndExpensesAbstract_358" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_357" xlink:to="Locator_us-gaap_CostsAndExpensesAbstract_358" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostsAndExpensesAbstract" xlink:label="Locator_us-gaap_CostsAndExpensesAbstract_379" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostOfServices" xlink:label="Locator_us-gaap_CostOfServices_380" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_CostsAndExpensesAbstract_379" xlink:to="Locator_us-gaap_CostOfServices_380" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostsAndExpensesAbstract" xlink:label="Locator_us-gaap_CostsAndExpensesAbstract_381" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SellingGeneralAndAdministrativeExpense" xlink:label="Locator_us-gaap_SellingGeneralAndAdministrativeExpense_382" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_CostsAndExpensesAbstract_381" xlink:to="Locator_us-gaap_SellingGeneralAndAdministrativeExpense_382" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostsAndExpensesAbstract" xlink:label="Locator_us-gaap_CostsAndExpensesAbstract_383" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DepreciationAndAmortization" xlink:label="Locator_us-gaap_DepreciationAndAmortization_384" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_CostsAndExpensesAbstract_383" xlink:to="Locator_us-gaap_DepreciationAndAmortization_384" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostsAndExpensesAbstract" xlink:label="Locator_us-gaap_CostsAndExpensesAbstract_385" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCharges" xlink:label="Locator_us-gaap_RestructuringCharges_386" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_CostsAndExpensesAbstract_385" xlink:to="Locator_us-gaap_RestructuringCharges_386" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostsAndExpensesAbstract" xlink:label="Locator_us-gaap_CostsAndExpensesAbstract_387" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetImpairmentCharges" xlink:label="Locator_us-gaap_AssetImpairmentCharges_388" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_CostsAndExpensesAbstract_387" xlink:to="Locator_us-gaap_AssetImpairmentCharges_388" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostsAndExpensesAbstract" xlink:label="Locator_us-gaap_CostsAndExpensesAbstract_389" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostsAndExpenses" xlink:label="Locator_us-gaap_CostsAndExpenses_390" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_CostsAndExpensesAbstract_389" xlink:to="Locator_us-gaap_CostsAndExpenses_390" order="6.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract" xlink:label="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_359" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingIncomeLoss" xlink:label="Locator_us-gaap_OperatingIncomeLoss_360" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_359" xlink:to="Locator_us-gaap_OperatingIncomeLoss_360" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract" xlink:label="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_361" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NonoperatingIncomeExpenseAbstract" xlink:label="Locator_us-gaap_NonoperatingIncomeExpenseAbstract_362" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_361" xlink:to="Locator_us-gaap_NonoperatingIncomeExpenseAbstract_362" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NonoperatingIncomeExpenseAbstract" xlink:label="Locator_us-gaap_NonoperatingIncomeExpenseAbstract_391" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_InvestmentIncomeInterest" xlink:label="Locator_us-gaap_InvestmentIncomeInterest_392" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NonoperatingIncomeExpenseAbstract_391" xlink:to="Locator_us-gaap_InvestmentIncomeInterest_392" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NonoperatingIncomeExpenseAbstract" xlink:label="Locator_us-gaap_NonoperatingIncomeExpenseAbstract_393" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_InterestExpense" xlink:label="Locator_us-gaap_InterestExpense_394" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NonoperatingIncomeExpenseAbstract_393" xlink:to="Locator_us-gaap_InterestExpense_394" order="2.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NonoperatingIncomeExpenseAbstract" xlink:label="Locator_us-gaap_NonoperatingIncomeExpenseAbstract_395" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeconsolidationGainOrLossAmount" xlink:label="Locator_us-gaap_DeconsolidationGainOrLossAmount_396" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NonoperatingIncomeExpenseAbstract_395" xlink:to="Locator_us-gaap_DeconsolidationGainOrLossAmount_396" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NonoperatingIncomeExpenseAbstract" xlink:label="Locator_us-gaap_NonoperatingIncomeExpenseAbstract_397" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherNonoperatingIncomeExpense" xlink:label="Locator_us-gaap_OtherNonoperatingIncomeExpense_398" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NonoperatingIncomeExpenseAbstract_397" xlink:to="Locator_us-gaap_OtherNonoperatingIncomeExpense_398" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NonoperatingIncomeExpenseAbstract" xlink:label="Locator_us-gaap_NonoperatingIncomeExpenseAbstract_399" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NonoperatingIncomeExpense" xlink:label="Locator_us-gaap_NonoperatingIncomeExpense_400" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NonoperatingIncomeExpenseAbstract_399" xlink:to="Locator_us-gaap_NonoperatingIncomeExpense_400" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract" xlink:label="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_363" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments" xlink:label="Locator_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments_364" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_363" xlink:to="Locator_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments_364" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract" xlink:label="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_365" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExpenseBenefit" xlink:label="Locator_us-gaap_IncomeTaxExpenseBenefit_366" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_365" xlink:to="Locator_us-gaap_IncomeTaxExpenseBenefit_366" order="6.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract" xlink:label="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_367" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProfitLoss" xlink:label="Locator_us-gaap_ProfitLoss_368" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_367" xlink:to="Locator_us-gaap_ProfitLoss_368" order="7.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract" xlink:label="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_369" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" xlink:label="Locator_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest_370" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_369" xlink:to="Locator_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest_370" order="8.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract" xlink:label="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_371" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetIncomeLoss" xlink:label="Locator_us-gaap_NetIncomeLoss_372" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_371" xlink:to="Locator_us-gaap_NetIncomeLoss_372" order="9.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract" xlink:label="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_373" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract_374" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_373" xlink:to="Locator_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract_374" order="10.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract_401" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax_402" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract_401" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax_402" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract_403" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax_404" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract_403" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax_404" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract_405" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax_406" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract_405" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax_406" order="3.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="Locator_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract_407" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" xlink:label="Locator_ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_408" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract_407" xlink:to="Locator_ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_408" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" xlink:label="Locator_ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_417" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossNetOfTax" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeLossNetOfTax_418" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_417" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeLossNetOfTax_418" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" xlink:label="Locator_ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_419" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" xlink:label="Locator_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_420" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_419" xlink:to="Locator_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_420" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" xlink:label="Locator_ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_421" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest" xlink:label="Locator_us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest_422" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_421" xlink:to="Locator_us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest_422" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" xlink:label="Locator_ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_423" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTax" xlink:label="Locator_us-gaap_ComprehensiveIncomeNetOfTax_424" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_423" xlink:to="Locator_us-gaap_ComprehensiveIncomeNetOfTax_424" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract" xlink:label="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_375" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract" xlink:label="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract_376" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_375" xlink:to="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract_376" order="11.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract" xlink:label="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_377" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EarningsPerShareAbstract" xlink:label="Locator_us-gaap_EarningsPerShareAbstract_378" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_377" xlink:to="Locator_us-gaap_EarningsPerShareAbstract_378" order="12.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/StatementConsolidatedStatementsOfCashFlows">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfCashFlowsAbstract" xlink:label="Locator_us-gaap_StatementOfCashFlowsAbstract_475" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract_476" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfCashFlowsAbstract_475" xlink:to="Locator_us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract_476" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract_493" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProfitLoss" xlink:label="Locator_us-gaap_ProfitLoss_494" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract_493" xlink:to="Locator_us-gaap_ProfitLoss_494" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract_495" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_496" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract_495" xlink:to="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_496" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_501" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DepreciationAndAmortization" xlink:label="Locator_us-gaap_DepreciationAndAmortization_502" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_501" xlink:to="Locator_us-gaap_DepreciationAndAmortization_502" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_503" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AmortizationOfContractAcquisitionCosts" xlink:label="Locator_ttec_AmortizationOfContractAcquisitionCosts_504" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_503" xlink:to="Locator_ttec_AmortizationOfContractAcquisitionCosts_504" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_505" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AmortizationOfFinancingCosts" xlink:label="Locator_us-gaap_AmortizationOfFinancingCosts_506" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_505" xlink:to="Locator_us-gaap_AmortizationOfFinancingCosts_506" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_507" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccretionExpense" xlink:label="Locator_us-gaap_AccretionExpense_508" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_507" xlink:to="Locator_us-gaap_AccretionExpense_508" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_509" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProvisionForDoubtfulAccounts" xlink:label="Locator_us-gaap_ProvisionForDoubtfulAccounts_510" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_509" xlink:to="Locator_us-gaap_ProvisionForDoubtfulAccounts_510" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_511" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GainLossOnDispositionOfAssets" xlink:label="Locator_us-gaap_GainLossOnDispositionOfAssets_512" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_511" xlink:to="Locator_us-gaap_GainLossOnDispositionOfAssets_512" order="6.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_513" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetImpairmentCharges" xlink:label="Locator_us-gaap_AssetImpairmentCharges_514" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_513" xlink:to="Locator_us-gaap_AssetImpairmentCharges_514" order="7.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_515" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredIncomeTaxExpenseBenefit" xlink:label="Locator_us-gaap_DeferredIncomeTaxExpenseBenefit_516" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_515" xlink:to="Locator_us-gaap_DeferredIncomeTaxExpenseBenefit_516" order="8.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_517" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities" xlink:label="Locator_us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities_518" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_517" xlink:to="Locator_us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities_518" order="9.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_519" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensation" xlink:label="Locator_us-gaap_ShareBasedCompensation_520" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_519" xlink:to="Locator_us-gaap_ShareBasedCompensation_520" order="10.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_521" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet" xlink:label="Locator_us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet_522" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_521" xlink:to="Locator_us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet_522" order="11.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_523" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash" xlink:label="Locator_ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash_524" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_523" xlink:to="Locator_ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash_524" order="12.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract_497" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncreaseDecreaseInOperatingCapitalAbstract" xlink:label="Locator_us-gaap_IncreaseDecreaseInOperatingCapitalAbstract_498" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract_497" xlink:to="Locator_us-gaap_IncreaseDecreaseInOperatingCapitalAbstract_498" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncreaseDecreaseInOperatingCapitalAbstract" xlink:label="Locator_us-gaap_IncreaseDecreaseInOperatingCapitalAbstract_525" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncreaseDecreaseInAccountsReceivable" xlink:label="Locator_us-gaap_IncreaseDecreaseInAccountsReceivable_526" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncreaseDecreaseInOperatingCapitalAbstract_525" xlink:to="Locator_us-gaap_IncreaseDecreaseInAccountsReceivable_526" order="1.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncreaseDecreaseInOperatingCapitalAbstract" xlink:label="Locator_us-gaap_IncreaseDecreaseInOperatingCapitalAbstract_527" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets" xlink:label="Locator_us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets_528" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncreaseDecreaseInOperatingCapitalAbstract_527" xlink:to="Locator_us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets_528" order="2.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncreaseDecreaseInOperatingCapitalAbstract" xlink:label="Locator_us-gaap_IncreaseDecreaseInOperatingCapitalAbstract_529" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities" xlink:label="Locator_us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities_530" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncreaseDecreaseInOperatingCapitalAbstract_529" xlink:to="Locator_us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities_530" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncreaseDecreaseInOperatingCapitalAbstract" xlink:label="Locator_us-gaap_IncreaseDecreaseInOperatingCapitalAbstract_531" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities" xlink:label="Locator_ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities_532" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncreaseDecreaseInOperatingCapitalAbstract_531" xlink:to="Locator_ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities_532" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract_499" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInOperatingActivities" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInOperatingActivities_500" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract_499" xlink:to="Locator_us-gaap_NetCashProvidedByUsedInOperatingActivities_500" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfCashFlowsAbstract" xlink:label="Locator_us-gaap_StatementOfCashFlowsAbstract_477" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_478" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfCashFlowsAbstract_477" xlink:to="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_478" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_533" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ProceedsFromGrantForPropertyPlantAndEquipment" xlink:label="Locator_ttec_ProceedsFromGrantForPropertyPlantAndEquipment_534" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_533" xlink:to="Locator_ttec_ProceedsFromGrantForPropertyPlantAndEquipment_534" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_535" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProceedsFromSaleOfProductiveAssets" xlink:label="Locator_us-gaap_ProceedsFromSaleOfProductiveAssets_536" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_535" xlink:to="Locator_us-gaap_ProceedsFromSaleOfProductiveAssets_536" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_537" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsToAcquirePropertyPlantAndEquipment" xlink:label="Locator_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment_538" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_537" xlink:to="Locator_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment_538" order="3.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_539" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PaymentOfContractAcquisitionCosts" xlink:label="Locator_ttec_PaymentOfContractAcquisitionCosts_540" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_539" xlink:to="Locator_ttec_PaymentOfContractAcquisitionCosts_540" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/negativeLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_541" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherPaymentsToAcquireBusinesses" xlink:label="Locator_us-gaap_OtherPaymentsToAcquireBusinesses_542" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_541" xlink:to="Locator_us-gaap_OtherPaymentsToAcquireBusinesses_542" order="5.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_543" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired" xlink:label="Locator_us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired_544" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_543" xlink:to="Locator_us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired_544" order="6.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_545" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivities" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivities_546" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_545" xlink:to="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivities_546" order="7.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfCashFlowsAbstract" xlink:label="Locator_us-gaap_StatementOfCashFlowsAbstract_479" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_480" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfCashFlowsAbstract_479" xlink:to="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_480" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_547" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProceedsFromLongTermLinesOfCredit" xlink:label="Locator_us-gaap_ProceedsFromLongTermLinesOfCredit_548" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_547" xlink:to="Locator_us-gaap_ProceedsFromLongTermLinesOfCredit_548" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_549" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RepaymentsOfLongTermLinesOfCredit" xlink:label="Locator_us-gaap_RepaymentsOfLongTermLinesOfCredit_550" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_549" xlink:to="Locator_us-gaap_RepaymentsOfLongTermLinesOfCredit_550" order="2.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_551" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProceedsFromOtherDebt" xlink:label="Locator_us-gaap_ProceedsFromOtherDebt_552" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_551" xlink:to="Locator_us-gaap_ProceedsFromOtherDebt_552" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_553" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RepaymentsOfOtherDebt" xlink:label="Locator_us-gaap_RepaymentsOfOtherDebt_554" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_553" xlink:to="Locator_us-gaap_RepaymentsOfOtherDebt_554" order="4.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_555" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PaymentOfContingentConsideration" xlink:label="Locator_ttec_PaymentOfContingentConsideration_556" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_555" xlink:to="Locator_ttec_PaymentOfContingentConsideration_556" order="5.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_557" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsOfDividendsMinorityInterest" xlink:label="Locator_us-gaap_PaymentsOfDividendsMinorityInterest_558" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_557" xlink:to="Locator_us-gaap_PaymentsOfDividendsMinorityInterest_558" order="6.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_559" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProceedsFromStockOptionsExercised" xlink:label="Locator_us-gaap_ProceedsFromStockOptionsExercised_560" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_559" xlink:to="Locator_us-gaap_ProceedsFromStockOptionsExercised_560" order="7.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_561" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities" xlink:label="Locator_us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities_562" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_561" xlink:to="Locator_us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities_562" order="8.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_563" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsForRepurchaseOfCommonStock" xlink:label="Locator_us-gaap_PaymentsForRepurchaseOfCommonStock_564" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_563" xlink:to="Locator_us-gaap_PaymentsForRepurchaseOfCommonStock_564" order="9.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_565" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsOfDebtIssuanceCosts" xlink:label="Locator_us-gaap_PaymentsOfDebtIssuanceCosts_566" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_565" xlink:to="Locator_us-gaap_PaymentsOfDebtIssuanceCosts_566" order="10.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_567" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivities" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivities_568" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_567" xlink:to="Locator_us-gaap_NetCashProvidedByUsedInFinancingActivities_568" order="11.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfCashFlowsAbstract" xlink:label="Locator_us-gaap_StatementOfCashFlowsAbstract_481" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents" xlink:label="Locator_us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents_482" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfCashFlowsAbstract_481" xlink:to="Locator_us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents_482" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfCashFlowsAbstract" xlink:label="Locator_us-gaap_StatementOfCashFlowsAbstract_483" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease" xlink:label="Locator_us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease_484" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfCashFlowsAbstract_483" xlink:to="Locator_us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease_484" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfCashFlowsAbstract" xlink:label="Locator_us-gaap_StatementOfCashFlowsAbstract_485" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashAndCashEquivalentsAtCarryingValue" xlink:label="Locator_us-gaap_CashAndCashEquivalentsAtCarryingValue_486" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfCashFlowsAbstract_485" xlink:to="Locator_us-gaap_CashAndCashEquivalentsAtCarryingValue_486" order="6.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfCashFlowsAbstract" xlink:label="Locator_us-gaap_StatementOfCashFlowsAbstract_487" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashAndCashEquivalentsAtCarryingValue" xlink:label="Locator_us-gaap_CashAndCashEquivalentsAtCarryingValue_488" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfCashFlowsAbstract_487" xlink:to="Locator_us-gaap_CashAndCashEquivalentsAtCarryingValue_488" order="7.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfCashFlowsAbstract" xlink:label="Locator_us-gaap_StatementOfCashFlowsAbstract_489" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SupplementalCashFlowInformationAbstract" xlink:label="Locator_us-gaap_SupplementalCashFlowInformationAbstract_490" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfCashFlowsAbstract_489" xlink:to="Locator_us-gaap_SupplementalCashFlowInformationAbstract_490" order="8.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SupplementalCashFlowInformationAbstract" xlink:label="Locator_us-gaap_SupplementalCashFlowInformationAbstract_569" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_InterestPaid" xlink:label="Locator_us-gaap_InterestPaid_570" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SupplementalCashFlowInformationAbstract_569" xlink:to="Locator_us-gaap_InterestPaid_570" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SupplementalCashFlowInformationAbstract" xlink:label="Locator_us-gaap_SupplementalCashFlowInformationAbstract_571" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxesPaid" xlink:label="Locator_us-gaap_IncomeTaxesPaid_572" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SupplementalCashFlowInformationAbstract_571" xlink:to="Locator_us-gaap_IncomeTaxesPaid_572" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfCashFlowsAbstract" xlink:label="Locator_us-gaap_StatementOfCashFlowsAbstract_491" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract_492" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementOfCashFlowsAbstract_491" xlink:to="Locator_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract_492" order="9.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract_573" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1" xlink:label="Locator_us-gaap_NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1_574" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract_573" xlink:to="Locator_us-gaap_NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1_574" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract_575" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CapitalExpendituresIncurredButNotYetPaid" xlink:label="Locator_us-gaap_CapitalExpendituresIncurredButNotYetPaid_576" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract_575" xlink:to="Locator_us-gaap_CapitalExpendituresIncurredButNotYetPaid_576" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract_577" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LandlordIncentivesCreditedToDeferredRent" xlink:label="Locator_ttec_LandlordIncentivesCreditedToDeferredRent_578" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract_577" xlink:to="Locator_ttec_LandlordIncentivesCreditedToDeferredRent_578" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract_579" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_Ttec_contractacquisitioncostscreditedtoaccountsreceivable" xlink:label="Locator_ttec_Ttec_contractacquisitioncostscreditedtoaccountsreceivable_580" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract_579" xlink:to="Locator_ttec_Ttec_contractacquisitioncostscreditedtoaccountsreceivable_580" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract_581" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GrantIncomeCreditedToPropertyPlantAndEquipment" xlink:label="Locator_ttec_GrantIncomeCreditedToPropertyPlantAndEquipment_582" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract_581" xlink:to="Locator_ttec_GrantIncomeCreditedToPropertyPlantAndEquipment_582" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract_583" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NoncashOrPartNoncashAcquisitionOtherAssetsAcquired1" xlink:label="Locator_us-gaap_NoncashOrPartNoncashAcquisitionOtherAssetsAcquired1_584" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract_583" xlink:to="Locator_us-gaap_NoncashOrPartNoncashAcquisitionOtherAssetsAcquired1_584" order="6.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/OVERVIEWANDSUMMARYOFSIGNIFICANTACCOUNTINGPOLICIES">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_655" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureAndSignificantAccountingPoliciesTextBlock" xlink:label="Locator_us-gaap_OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureAndSignificantAccountingPoliciesTextBlock_656" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_655" xlink:to="Locator_us-gaap_OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureAndSignificantAccountingPoliciesTextBlock_656" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/SEGMENTINFORMATION">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentReportingAbstract" xlink:label="Locator_us-gaap_SegmentReportingAbstract_657" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentReportingDisclosureTextBlock" xlink:label="Locator_us-gaap_SegmentReportingDisclosureTextBlock_658" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentReportingAbstract_657" xlink:to="Locator_us-gaap_SegmentReportingDisclosureTextBlock_658" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/GOODWILL">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GoodwillAbstract" xlink:label="Locator_ttec_GoodwillAbstract_659" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillDisclosureTextBlock" xlink:label="Locator_us-gaap_GoodwillDisclosureTextBlock_660" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_GoodwillAbstract_659" xlink:to="Locator_us-gaap_GoodwillDisclosureTextBlock_660" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/FAIRVALUE">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueDisclosuresAbstract" xlink:label="Locator_us-gaap_FairValueDisclosuresAbstract_661" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueDisclosuresTextBlock" xlink:label="Locator_us-gaap_FairValueDisclosuresTextBlock_662" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueDisclosuresAbstract_661" xlink:to="Locator_us-gaap_FairValueDisclosuresTextBlock_662" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/OTHERINTANGIBLEASSETS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAbstract" xlink:label="Locator_ttec_OtherIntangibleAssetsAbstract_663" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IntangibleAssetsDisclosureTextBlock" xlink:label="Locator_us-gaap_IntangibleAssetsDisclosureTextBlock_664" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherIntangibleAssetsAbstract_663" xlink:to="Locator_us-gaap_IntangibleAssetsDisclosureTextBlock_664" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/RESTRUCTURINGCHARGESANDIMPAIRMENTLOSSES">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract" xlink:label="Locator_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_665" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringAndRelatedActivitiesDisclosureTextBlock" xlink:label="Locator_us-gaap_RestructuringAndRelatedActivitiesDisclosureTextBlock_666" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_665" xlink:to="Locator_us-gaap_RestructuringAndRelatedActivitiesDisclosureTextBlock_666" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/COMMITMENTSANDCONTINGENCIES">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommitmentsAndContingenciesDisclosureAbstract" xlink:label="Locator_us-gaap_CommitmentsAndContingenciesDisclosureAbstract_667" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommitmentsAndContingenciesDisclosureTextBlock" xlink:label="Locator_us-gaap_CommitmentsAndContingenciesDisclosureTextBlock_668" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_CommitmentsAndContingenciesDisclosureAbstract_667" xlink:to="Locator_us-gaap_CommitmentsAndContingenciesDisclosureTextBlock_668" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/NETINCOMEPERSHARE">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_NetIncomePerShareAbstract" xlink:label="Locator_ttec_NetIncomePerShareAbstract_669" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EarningsPerShareTextBlock" xlink:label="Locator_us-gaap_EarningsPerShareTextBlock_670" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_NetIncomePerShareAbstract_669" xlink:to="Locator_us-gaap_EarningsPerShareTextBlock_670" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/EMPLOYEECOMPENSATIONPLANS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_671" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansDisclosureTextBlock" xlink:label="Locator_ttec_EmployeeCompensationPlansDisclosureTextBlock_672" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_671" xlink:to="Locator_ttec_EmployeeCompensationPlansDisclosureTextBlock_672" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/ACQUISITIONS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationsAbstract" xlink:label="Locator_us-gaap_BusinessCombinationsAbstract_673" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationDisclosureTextBlock" xlink:label="Locator_us-gaap_BusinessCombinationDisclosureTextBlock_674" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessCombinationsAbstract_673" xlink:to="Locator_us-gaap_BusinessCombinationDisclosureTextBlock_674" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/ACCOUNTSRECEIVABLEANDSIGNIFICANTCLIENTS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccountsReceivableAndSignificantClientsAbstract" xlink:label="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_675" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LoansNotesTradeAndOtherReceivablesDisclosureTextBlock" xlink:label="Locator_us-gaap_LoansNotesTradeAndOtherReceivablesDisclosureTextBlock_676" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_675" xlink:to="Locator_us-gaap_LoansNotesTradeAndOtherReceivablesDisclosureTextBlock_676" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DERIVATIVES">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_677" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureTextBlock" xlink:label="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureTextBlock_678" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_677" xlink:to="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureTextBlock_678" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/INCOMETAXES">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_679" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureTextBlock" xlink:label="Locator_us-gaap_IncomeTaxDisclosureTextBlock_680" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_679" xlink:to="Locator_us-gaap_IncomeTaxDisclosureTextBlock_680" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/StatementConsolidatedStatementsOfCashFlowsParenthetical">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_681" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashAcquiredFromAcquisition" xlink:label="Locator_us-gaap_CashAcquiredFromAcquisition_682" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_681" xlink:to="Locator_us-gaap_CashAcquiredFromAcquisition_682" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract" xlink:label="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_683" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashDivestedFromDeconsolidation" xlink:label="Locator_us-gaap_CashDivestedFromDeconsolidation_684" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_683" xlink:to="Locator_us-gaap_CashDivestedFromDeconsolidation_684" order="2.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureOVERVIEWANDSUMMARYOFSIGNIFICANTACCOUNTINGPOLICIESPOLICIES">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_685" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NatureOfOperations" xlink:label="Locator_us-gaap_NatureOfOperations_686" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_685" xlink:to="Locator_us-gaap_NatureOfOperations_686" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_687" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ConsolidationPolicyTextBlock" xlink:label="Locator_us-gaap_ConsolidationPolicyTextBlock_688" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_687" xlink:to="Locator_us-gaap_ConsolidationPolicyTextBlock_688" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_689" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_UseOfEstimates" xlink:label="Locator_us-gaap_UseOfEstimates_690" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_689" xlink:to="Locator_us-gaap_UseOfEstimates_690" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_691" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ConcentrationRiskCreditRisk" xlink:label="Locator_us-gaap_ConcentrationRiskCreditRisk_692" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_691" xlink:to="Locator_us-gaap_ConcentrationRiskCreditRisk_692" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_693" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueOfFinancialInstrumentsPolicy" xlink:label="Locator_us-gaap_FairValueOfFinancialInstrumentsPolicy_694" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_693" xlink:to="Locator_us-gaap_FairValueOfFinancialInstrumentsPolicy_694" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_695" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashAndCashEquivalentsPolicyTextBlock" xlink:label="Locator_us-gaap_CashAndCashEquivalentsPolicyTextBlock_696" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_695" xlink:to="Locator_us-gaap_CashAndCashEquivalentsPolicyTextBlock_696" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_697" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TradeAndOtherAccountsReceivablePolicy" xlink:label="Locator_us-gaap_TradeAndOtherAccountsReceivablePolicy_698" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_697" xlink:to="Locator_us-gaap_TradeAndOtherAccountsReceivablePolicy_698" order="7.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_699" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativesPolicyTextBlock" xlink:label="Locator_us-gaap_DerivativesPolicyTextBlock_700" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_699" xlink:to="Locator_us-gaap_DerivativesPolicyTextBlock_700" order="8.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_701" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentPolicyTextBlock" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentPolicyTextBlock_702" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_701" xlink:to="Locator_us-gaap_PropertyPlantAndEquipmentPolicyTextBlock_702" order="9.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_703" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_InternalUseSoftwarePolicy" xlink:label="Locator_us-gaap_InternalUseSoftwarePolicy_704" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_703" xlink:to="Locator_us-gaap_InternalUseSoftwarePolicy_704" order="10.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_705" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillAndIntangibleAssetsGoodwillPolicy" xlink:label="Locator_us-gaap_GoodwillAndIntangibleAssetsGoodwillPolicy_706" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_705" xlink:to="Locator_us-gaap_GoodwillAndIntangibleAssetsGoodwillPolicy_706" order="11.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_707" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RevenueRecognitionCustomerAcquisitions" xlink:label="Locator_us-gaap_RevenueRecognitionCustomerAcquisitions_708" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_707" xlink:to="Locator_us-gaap_RevenueRecognitionCustomerAcquisitions_708" order="12.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_709" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillAndIntangibleAssetsIntangibleAssetsPolicy" xlink:label="Locator_us-gaap_GoodwillAndIntangibleAssetsIntangibleAssetsPolicy_710" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_709" xlink:to="Locator_us-gaap_GoodwillAndIntangibleAssetsIntangibleAssetsPolicy_710" order="13.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_711" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SelfInsuranceLiabilitiesPolicyTextBlock" xlink:label="Locator_ttec_SelfInsuranceLiabilitiesPolicyTextBlock_712" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_711" xlink:to="Locator_ttec_SelfInsuranceLiabilitiesPolicyTextBlock_712" order="14.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_713" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostsAssociatedWithExitOrDisposalActivitiesOrRestructuringsPolicyTextBlock" xlink:label="Locator_us-gaap_CostsAssociatedWithExitOrDisposalActivitiesOrRestructuringsPolicyTextBlock_714" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_713" xlink:to="Locator_us-gaap_CostsAssociatedWithExitOrDisposalActivitiesOrRestructuringsPolicyTextBlock_714" order="15.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_715" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GrantAdvancesPolicyTextBlock" xlink:label="Locator_ttec_GrantAdvancesPolicyTextBlock_716" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_715" xlink:to="Locator_ttec_GrantAdvancesPolicyTextBlock_716" order="16.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_717" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxPolicyTextBlock" xlink:label="Locator_us-gaap_IncomeTaxPolicyTextBlock_718" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_717" xlink:to="Locator_us-gaap_IncomeTaxPolicyTextBlock_718" order="17.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_719" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationOptionAndIncentivePlansPolicy" xlink:label="Locator_us-gaap_ShareBasedCompensationOptionAndIncentivePlansPolicy_720" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_719" xlink:to="Locator_us-gaap_ShareBasedCompensationOptionAndIncentivePlansPolicy_720" order="18.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_721" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ForeignCurrencyTransactionsAndTranslationsPolicyTextBlock" xlink:label="Locator_us-gaap_ForeignCurrencyTransactionsAndTranslationsPolicyTextBlock_722" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_721" xlink:to="Locator_us-gaap_ForeignCurrencyTransactionsAndTranslationsPolicyTextBlock_722" order="19.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_723" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RevenueRecognitionPolicyTextBlock" xlink:label="Locator_us-gaap_RevenueRecognitionPolicyTextBlock_724" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_723" xlink:to="Locator_us-gaap_RevenueRecognitionPolicyTextBlock_724" order="20.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_725" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RevenueRecognitionDeferredRevenue" xlink:label="Locator_us-gaap_RevenueRecognitionDeferredRevenue_726" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_725" xlink:to="Locator_us-gaap_RevenueRecognitionDeferredRevenue_726" order="21.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_727" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LeasePolicyTextBlock" xlink:label="Locator_us-gaap_LeasePolicyTextBlock_728" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_727" xlink:to="Locator_us-gaap_LeasePolicyTextBlock_728" order="22.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_729" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetRetirementObligationsPolicy" xlink:label="Locator_us-gaap_AssetRetirementObligationsPolicy_730" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_729" xlink:to="Locator_us-gaap_AssetRetirementObligationsPolicy_730" order="23.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountingPoliciesAbstract" xlink:label="Locator_us-gaap_AccountingPoliciesAbstract_731" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NewAccountingPronouncementsPolicyPolicyTextBlock" xlink:label="Locator_us-gaap_NewAccountingPronouncementsPolicyPolicyTextBlock_732" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AccountingPoliciesAbstract_731" xlink:to="Locator_us-gaap_NewAccountingPronouncementsPolicyPolicyTextBlock_732" order="24.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureACQUISITIONSTABLES">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationsAbstract" xlink:label="Locator_us-gaap_BusinessCombinationsAbstract_737" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable" xlink:label="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_738" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessCombinationsAbstract_737" xlink:to="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_738" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable" xlink:label="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_761" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_762" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_761" xlink:to="Locator_us-gaap_BusinessAcquisitionLineItems_762" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_733" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock_734" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_733" xlink:to="Locator_us-gaap_ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock_734" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable" xlink:label="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_763" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAxis" xlink:label="Locator_us-gaap_BusinessAcquisitionAxis_764" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_763" xlink:to="Locator_us-gaap_BusinessAcquisitionAxis_764" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAxis" xlink:label="Locator_us-gaap_BusinessAcquisitionAxis_765" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_766" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAxis_765" xlink:to="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_766" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_781" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RogensiMember" xlink:label="Locator_ttec_RogensiMember_782" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_781" xlink:to="Locator_ttec_RogensiMember_782" order="8.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_779" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SoficaMember" xlink:label="Locator_ttec_SoficaMember_780" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_779" xlink:to="Locator_ttec_SoficaMember_780" order="7.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_777" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_WebmetroMember" xlink:label="Locator_ttec_WebmetroMember_778" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_777" xlink:to="Locator_ttec_WebmetroMember_778" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_769" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IknowtionMember" xlink:label="Locator_ttec_IknowtionMember_770" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_769" xlink:to="Locator_ttec_IknowtionMember_770" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_775" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GuidonMember" xlink:label="Locator_ttec_GuidonMember_776" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_775" xlink:to="Locator_ttec_GuidonMember_776" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_773" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TechnologySolutionsGroupMember" xlink:label="Locator_ttec_TechnologySolutionsGroupMember_774" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_773" xlink:to="Locator_ttec_TechnologySolutionsGroupMember_774" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_771" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EloyaltyMember" xlink:label="Locator_ttec_EloyaltyMember_772" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_771" xlink:to="Locator_ttec_EloyaltyMember_772" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_767" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OnstateMember" xlink:label="Locator_ttec_OnstateMember_768" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_767" xlink:to="Locator_ttec_OnstateMember_768" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/SEGMENTINFORMATIONTABLES">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentReportingAbstract" xlink:label="Locator_us-gaap_SegmentReportingAbstract_783" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfSegmentReportingInformationBySegmentTextBlock" xlink:label="Locator_us-gaap_ScheduleOfSegmentReportingInformationBySegmentTextBlock_784" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentReportingAbstract_783" xlink:to="Locator_us-gaap_ScheduleOfSegmentReportingInformationBySegmentTextBlock_784" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentReportingAbstract" xlink:label="Locator_us-gaap_SegmentReportingAbstract_785" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfRevenueFromExternalCustomersAttributedToForeignCountriesByGeographicAreaTextBlock" xlink:label="Locator_us-gaap_ScheduleOfRevenueFromExternalCustomersAttributedToForeignCountriesByGeographicAreaTextBlock_786" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentReportingAbstract_785" xlink:to="Locator_us-gaap_ScheduleOfRevenueFromExternalCustomersAttributedToForeignCountriesByGeographicAreaTextBlock_786" order="2.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/GOODWILLTABLES">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GoodwillAbstract" xlink:label="Locator_ttec_GoodwillAbstract_787" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfGoodwillTextBlock" xlink:label="Locator_us-gaap_ScheduleOfGoodwillTextBlock_788" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_GoodwillAbstract_787" xlink:to="Locator_us-gaap_ScheduleOfGoodwillTextBlock_788" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DERIVATIVESTABLES">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_789" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfCashFlowHedgesIncludedInAccumulatedOtherComprehensiveIncomeLossTableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfCashFlowHedgesIncludedInAccumulatedOtherComprehensiveIncomeLossTableTextBlock_790" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_789" xlink:to="Locator_us-gaap_ScheduleOfCashFlowHedgesIncludedInAccumulatedOtherComprehensiveIncomeLossTableTextBlock_790" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_791" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfNotionalAmountsOfOutstandingDerivativePositionsTableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfNotionalAmountsOfOutstandingDerivativePositionsTableTextBlock_792" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_791" xlink:to="Locator_us-gaap_ScheduleOfNotionalAmountsOfOutstandingDerivativePositionsTableTextBlock_792" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_793" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfInterestRateDerivativesTableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfInterestRateDerivativesTableTextBlock_794" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_793" xlink:to="Locator_us-gaap_ScheduleOfInterestRateDerivativesTableTextBlock_794" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_795" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfDerivativesInstrumentsStatementsOfFinancialPerformanceAndFinancialPositionLocationTableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfDerivativesInstrumentsStatementsOfFinancialPerformanceAndFinancialPositionLocationTableTextBlock_796" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_795" xlink:to="Locator_us-gaap_ScheduleOfDerivativesInstrumentsStatementsOfFinancialPerformanceAndFinancialPositionLocationTableTextBlock_796" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_797" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfDerivativeInstrumentsEffectOnOtherComprehensiveIncomeLossTableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfDerivativeInstrumentsEffectOnOtherComprehensiveIncomeLossTableTextBlock_798" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_797" xlink:to="Locator_us-gaap_ScheduleOfDerivativeInstrumentsEffectOnOtherComprehensiveIncomeLossTableTextBlock_798" order="5.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureFAIRVALUETABLES">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueDisclosuresAbstract" xlink:label="Locator_us-gaap_FairValueDisclosuresAbstract_799" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfFairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock" xlink:label="Locator_ttec_ScheduleOfFairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock_800" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueDisclosuresAbstract_799" xlink:to="Locator_ttec_ScheduleOfFairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock_800" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueDisclosuresAbstract" xlink:label="Locator_us-gaap_FairValueDisclosuresAbstract_801" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfFairValueAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfFairValueAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock_802" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueDisclosuresAbstract_801" xlink:to="Locator_us-gaap_ScheduleOfFairValueAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock_802" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueDisclosuresAbstract" xlink:label="Locator_us-gaap_FairValueDisclosuresAbstract_803" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionContingentConsiderationTextBlock" xlink:label="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionContingentConsiderationTextBlock_804" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueDisclosuresAbstract_803" xlink:to="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionContingentConsiderationTextBlock_804" order="3.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/RESTRUCTURINGCHARGESANDIMPAIRMENTTABLES">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract" xlink:label="Locator_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_805" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfRestructuringAndRelatedCostsTextBlock" xlink:label="Locator_us-gaap_ScheduleOfRestructuringAndRelatedCostsTextBlock_806" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_805" xlink:to="Locator_us-gaap_ScheduleOfRestructuringAndRelatedCostsTextBlock_806" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract" xlink:label="Locator_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_807" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfRestructuringReserveByTypeOfCostTextBlock" xlink:label="Locator_us-gaap_ScheduleOfRestructuringReserveByTypeOfCostTextBlock_808" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_807" xlink:to="Locator_us-gaap_ScheduleOfRestructuringReserveByTypeOfCostTextBlock_808" order="2.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureNETINCOMEPERSHARETABLES">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_NetIncomePerShareAbstract" xlink:label="Locator_ttec_NetIncomePerShareAbstract_809" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock_810" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_NetIncomePerShareAbstract_809" xlink:to="Locator_us-gaap_ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock_810" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureACQUISITIONSASSETSACQUIREDTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationsAbstract" xlink:label="Locator_us-gaap_BusinessCombinationsAbstract_857" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable" xlink:label="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_858" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessCombinationsAbstract_857" xlink:to="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_858" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable" xlink:label="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_967" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_968" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_967" xlink:to="Locator_us-gaap_BusinessAcquisitionLineItems_968" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_811" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents" xlink:label="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents_812" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_811" xlink:to="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents_812" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_813" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables" xlink:label="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables_814" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_813" xlink:to="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables_814" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_815" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsPrepaidExpenseAndOtherAssets" xlink:label="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsPrepaidExpenseAndOtherAssets_816" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_815" xlink:to="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsPrepaidExpenseAndOtherAssets_816" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_817" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets" xlink:label="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets_818" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_817" xlink:to="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets_818" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_819" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment" xlink:label="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment_820" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_819" xlink:to="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment_820" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_821" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedDeferredTaxAssetsNoncurrent" xlink:label="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedDeferredTaxAssetsNoncurrent_822" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_821" xlink:to="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedDeferredTaxAssetsNoncurrent_822" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_823" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationCustomerRelationships" xlink:label="Locator_ttec_BusinessAcquisitionPurchasePriceAllocationCustomerRelationships_824" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_823" xlink:to="Locator_ttec_BusinessAcquisitionPurchasePriceAllocationCustomerRelationships_824" order="7.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_825" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationSoftware" xlink:label="Locator_ttec_BusinessAcquisitionPurchasePriceAllocationSoftware_826" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_825" xlink:to="Locator_ttec_BusinessAcquisitionPurchasePriceAllocationSoftware_826" order="8.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_827" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationNoncompeteAgreements" xlink:label="Locator_ttec_BusinessAcquisitionPurchasePriceAllocationNoncompeteAgreements_828" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_827" xlink:to="Locator_ttec_BusinessAcquisitionPurchasePriceAllocationNoncompeteAgreements_828" order="9.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_829" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationTradeName" xlink:label="Locator_ttec_BusinessAcquisitionPurchasePriceAllocationTradeName_830" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_829" xlink:to="Locator_ttec_BusinessAcquisitionPurchasePriceAllocationTradeName_830" order="10.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_831" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationBacklog" xlink:label="Locator_ttec_BusinessAcquisitionPurchasePriceAllocationBacklog_832" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_831" xlink:to="Locator_ttec_BusinessAcquisitionPurchasePriceAllocationBacklog_832" order="11.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_833" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Goodwill" xlink:label="Locator_us-gaap_Goodwill_834" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_833" xlink:to="Locator_us-gaap_Goodwill_834" order="12.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_835" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets" xlink:label="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets_836" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_835" xlink:to="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets_836" order="13.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_837" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable" xlink:label="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable_838" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_837" xlink:to="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable_838" order="14.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_839" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities" xlink:label="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities_840" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_839" xlink:to="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities_840" order="15.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_841" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeRelatedLiabilitiesCurrent" xlink:label="Locator_us-gaap_EmployeeRelatedLiabilitiesCurrent_842" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_841" xlink:to="Locator_us-gaap_EmployeeRelatedLiabilitiesCurrent_842" order="16.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_843" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CustomerDepositsCurrent" xlink:label="Locator_us-gaap_CustomerDepositsCurrent_844" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_843" xlink:to="Locator_us-gaap_CustomerDepositsCurrent_844" order="17.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_845" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationDeferredRevenueCurrentAndNoncurrent" xlink:label="Locator_ttec_BusinessAcquisitionPurchasePriceAllocationDeferredRevenueCurrentAndNoncurrent_846" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_845" xlink:to="Locator_ttec_BusinessAcquisitionPurchasePriceAllocationDeferredRevenueCurrentAndNoncurrent_846" order="18.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_847" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CapitalLeaseObligations" xlink:label="Locator_us-gaap_CapitalLeaseObligations_848" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_847" xlink:to="Locator_us-gaap_CapitalLeaseObligations_848" order="19.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_849" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther" xlink:label="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther_850" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_849" xlink:to="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther_850" order="20.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_851" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities" xlink:label="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities_852" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_851" xlink:to="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities_852" order="21.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_853" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet" xlink:label="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet_854" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_853" xlink:to="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet_854" order="22.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable" xlink:label="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_969" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAxis" xlink:label="Locator_us-gaap_BusinessAcquisitionAxis_970" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_969" xlink:to="Locator_us-gaap_BusinessAcquisitionAxis_970" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAxis" xlink:label="Locator_us-gaap_BusinessAcquisitionAxis_971" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_972" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAxis_971" xlink:to="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_972" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_987" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RogensiMember" xlink:label="Locator_ttec_RogensiMember_988" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_987" xlink:to="Locator_ttec_RogensiMember_988" order="8.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_985" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SoficaMember" xlink:label="Locator_ttec_SoficaMember_986" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_985" xlink:to="Locator_ttec_SoficaMember_986" order="7.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_983" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_WebmetroMember" xlink:label="Locator_ttec_WebmetroMember_984" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_983" xlink:to="Locator_ttec_WebmetroMember_984" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_975" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IknowtionMember" xlink:label="Locator_ttec_IknowtionMember_976" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_975" xlink:to="Locator_ttec_IknowtionMember_976" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_979" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GuidonMember" xlink:label="Locator_ttec_GuidonMember_980" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_979" xlink:to="Locator_ttec_GuidonMember_980" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_981" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TechnologySolutionsGroupMember" xlink:label="Locator_ttec_TechnologySolutionsGroupMember_982" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_981" xlink:to="Locator_ttec_TechnologySolutionsGroupMember_982" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_977" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EloyaltyMember" xlink:label="Locator_ttec_EloyaltyMember_978" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_977" xlink:to="Locator_ttec_EloyaltyMember_978" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_973" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OnstateMember" xlink:label="Locator_ttec_OnstateMember_974" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_973" xlink:to="Locator_ttec_OnstateMember_974" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureACQUISITIONSNARRATIVEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationsAbstract" xlink:label="Locator_us-gaap_BusinessCombinationsAbstract_1039" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable" xlink:label="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_1040" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessCombinationsAbstract_1039" xlink:to="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_1040" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable" xlink:label="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_1127" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_1128" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_1127" xlink:to="Locator_us-gaap_BusinessAcquisitionLineItems_1128" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_989" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionDateOfAcquisitionAgreement1" xlink:label="Locator_us-gaap_BusinessAcquisitionDateOfAcquisitionAgreement1_990" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_989" xlink:to="Locator_us-gaap_BusinessAcquisitionDateOfAcquisitionAgreement1_990" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_991" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired" xlink:label="Locator_us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired_992" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_991" xlink:to="Locator_us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired_992" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_993" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionDescriptionOfAcquiredEntity" xlink:label="Locator_us-gaap_BusinessAcquisitionDescriptionOfAcquiredEntity_994" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_993" xlink:to="Locator_us-gaap_BusinessAcquisitionDescriptionOfAcquiredEntity_994" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_995" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet" xlink:label="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet_996" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_995" xlink:to="Locator_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet_996" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_997" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_UpFrontCashConsiderationPaidAcquiredEntity" xlink:label="Locator_ttec_UpFrontCashConsiderationPaidAcquiredEntity_998" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_997" xlink:to="Locator_ttec_UpFrontCashConsiderationPaidAcquiredEntity_998" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_999" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife" xlink:label="Locator_us-gaap_AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_1000" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_999" xlink:to="Locator_us-gaap_AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_1000" order="6.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_1001" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionPurchasePriceAllocationGoodwillExpectedTaxDeductibleAmount" xlink:label="Locator_us-gaap_BusinessAcquisitionPurchasePriceAllocationGoodwillExpectedTaxDeductibleAmount_1002" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_1001" xlink:to="Locator_us-gaap_BusinessAcquisitionPurchasePriceAllocationGoodwillExpectedTaxDeductibleAmount_1002" order="7.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_1003" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique" xlink:label="Locator_ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique_1004" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_1003" xlink:to="Locator_ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique_1004" order="8.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_1005" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred" xlink:label="Locator_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred_1006" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_1005" xlink:to="Locator_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred_1006" order="9.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_1007" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationContingentConsiderationArrangementsDescription" xlink:label="Locator_us-gaap_BusinessCombinationContingentConsiderationArrangementsDescription_1008" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_1007" xlink:to="Locator_us-gaap_BusinessCombinationContingentConsiderationArrangementsDescription_1008" order="10.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_1009" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationContingentConsiderationLiability" xlink:label="Locator_us-gaap_BusinessCombinationContingentConsiderationLiability_1010" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_1009" xlink:to="Locator_us-gaap_BusinessCombinationContingentConsiderationLiability_1010" order="11.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_1011" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationContingentConsiderationCurrentLiability" xlink:label="Locator_ttec_BusinessCombinationContingentConsiderationCurrentLiability_1012" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_1011" xlink:to="Locator_ttec_BusinessCombinationContingentConsiderationCurrentLiability_1012" order="12.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_1013" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationContingentConsiderationNoncurrentLiability" xlink:label="Locator_ttec_BusinessCombinationContingentConsiderationNoncurrentLiability_1014" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_1013" xlink:to="Locator_ttec_BusinessCombinationContingentConsiderationNoncurrentLiability_1014" order="13.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_1015" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContingentConsiderationPaymentsDuringPeriod" xlink:label="Locator_ttec_ContingentConsiderationPaymentsDuringPeriod_1016" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_1015" xlink:to="Locator_ttec_ContingentConsiderationPaymentsDuringPeriod_1016" order="14.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_1017" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueInputsDiscountRate" xlink:label="Locator_us-gaap_FairValueInputsDiscountRate_1018" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_1017" xlink:to="Locator_us-gaap_FairValueInputsDiscountRate_1018" order="15.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_1019" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual" xlink:label="Locator_us-gaap_BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual_1020" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_1019" xlink:to="Locator_us-gaap_BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual_1020" order="16.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_1021" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual" xlink:label="Locator_us-gaap_BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual_1022" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_1021" xlink:to="Locator_us-gaap_BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual_1022" order="17.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_1023" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition" xlink:label="Locator_ttec_BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition_1024" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_1023" xlink:to="Locator_ttec_BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition_1024" order="18.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_1025" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentIntangibles" xlink:label="Locator_us-gaap_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentIntangibles_1026" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_1025" xlink:to="Locator_us-gaap_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentIntangibles_1026" order="19.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_1027" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentDeferredTaxAssets" xlink:label="Locator_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentDeferredTaxAssets_1028" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_1027" xlink:to="Locator_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentDeferredTaxAssets_1028" order="20.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_1029" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses" xlink:label="Locator_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses_1030" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_1029" xlink:to="Locator_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses_1030" order="21.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_1031" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities" xlink:label="Locator_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities_1032" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_1031" xlink:to="Locator_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities_1032" order="22.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_1033" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurredHoldbackPayment" xlink:label="Locator_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurredHoldbackPayment_1034" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_1033" xlink:to="Locator_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurredHoldbackPayment_1034" order="23.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionLineItems_1035" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NonmonetaryTransactionNameOfCounterparty" xlink:label="Locator_us-gaap_NonmonetaryTransactionNameOfCounterparty_1036" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionLineItems_1035" xlink:to="Locator_us-gaap_NonmonetaryTransactionNameOfCounterparty_1036" order="24.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable" xlink:label="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_1129" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAxis" xlink:label="Locator_us-gaap_BusinessAcquisitionAxis_1130" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_1129" xlink:to="Locator_us-gaap_BusinessAcquisitionAxis_1130" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAxis" xlink:label="Locator_us-gaap_BusinessAcquisitionAxis_1133" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1134" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAxis_1133" xlink:to="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1134" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1135" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RogensiMember" xlink:label="Locator_ttec_RogensiMember_1136" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1135" xlink:to="Locator_ttec_RogensiMember_1136" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1137" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SoficaMember" xlink:label="Locator_ttec_SoficaMember_1138" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1137" xlink:to="Locator_ttec_SoficaMember_1138" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1139" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_WebmetroMember" xlink:label="Locator_ttec_WebmetroMember_1140" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1139" xlink:to="Locator_ttec_WebmetroMember_1140" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1141" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IknowtionMember" xlink:label="Locator_ttec_IknowtionMember_1142" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1141" xlink:to="Locator_ttec_IknowtionMember_1142" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1143" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GuidonMember" xlink:label="Locator_ttec_GuidonMember_1144" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1143" xlink:to="Locator_ttec_GuidonMember_1144" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1145" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TechnologySolutionsGroupMember" xlink:label="Locator_ttec_TechnologySolutionsGroupMember_1146" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1145" xlink:to="Locator_ttec_TechnologySolutionsGroupMember_1146" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1147" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PeppersAndRogersGroupMemberMember" xlink:label="Locator_ttec_PeppersAndRogersGroupMemberMember_1148" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1147" xlink:to="Locator_ttec_PeppersAndRogersGroupMemberMember_1148" order="7.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1149" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EloyaltyMember" xlink:label="Locator_ttec_EloyaltyMember_1150" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1149" xlink:to="Locator_ttec_EloyaltyMember_1150" order="8.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1151" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OnstateMember" xlink:label="Locator_ttec_OnstateMember_1152" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1151" xlink:to="Locator_ttec_OnstateMember_1152" order="9.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1153" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GlobantMember" xlink:label="Locator_ttec_GlobantMember_1154" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionAcquireeDomain_1153" xlink:to="Locator_ttec_GlobantMember_1154" order="10.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable" xlink:label="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_1131" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis" xlink:label="Locator_us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis_1132" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionTable_1131" xlink:to="Locator_us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis_1132" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis" xlink:label="Locator_us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis_1155" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsMajorClassNameDomain" xlink:label="Locator_us-gaap_FiniteLivedIntangibleAssetsMajorClassNameDomain_1156" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis_1155" xlink:to="Locator_us-gaap_FiniteLivedIntangibleAssetsMajorClassNameDomain_1156" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsMajorClassNameDomain" xlink:label="Locator_us-gaap_FiniteLivedIntangibleAssetsMajorClassNameDomain_1157" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CustomerRelationshipsMember" xlink:label="Locator_us-gaap_CustomerRelationshipsMember_1158" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FiniteLivedIntangibleAssetsMajorClassNameDomain_1157" xlink:to="Locator_us-gaap_CustomerRelationshipsMember_1158" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsMajorClassNameDomain" xlink:label="Locator_us-gaap_FiniteLivedIntangibleAssetsMajorClassNameDomain_1159" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComputerSoftwareIntangibleAssetMember" xlink:label="Locator_us-gaap_ComputerSoftwareIntangibleAssetMember_1160" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FiniteLivedIntangibleAssetsMajorClassNameDomain_1159" xlink:to="Locator_us-gaap_ComputerSoftwareIntangibleAssetMember_1160" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsMajorClassNameDomain" xlink:label="Locator_us-gaap_FiniteLivedIntangibleAssetsMajorClassNameDomain_1161" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TradeNamesMember" xlink:label="Locator_us-gaap_TradeNamesMember_1162" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FiniteLivedIntangibleAssetsMajorClassNameDomain_1161" xlink:to="Locator_us-gaap_TradeNamesMember_1162" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsMajorClassNameDomain" xlink:label="Locator_us-gaap_FiniteLivedIntangibleAssetsMajorClassNameDomain_1163" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NoncompeteAgreementsMember" xlink:label="Locator_us-gaap_NoncompeteAgreementsMember_1164" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FiniteLivedIntangibleAssetsMajorClassNameDomain_1163" xlink:to="Locator_us-gaap_NoncompeteAgreementsMember_1164" order="4.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureSEGMENTINFORMATIONSEGMENTFINANCIALSDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementBusinessSegmentsAxis" xlink:label="Locator_us-gaap_StatementBusinessSegmentsAxis_1237" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentDomain" xlink:label="Locator_us-gaap_SegmentDomain_1238" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementBusinessSegmentsAxis_1237" xlink:to="Locator_us-gaap_SegmentDomain_1238" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentReportingAbstract" xlink:label="Locator_us-gaap_SegmentReportingAbstract_1183" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfSegmentReportingInformationBySegmentTable" xlink:label="Locator_us-gaap_ScheduleOfSegmentReportingInformationBySegmentTable_1184" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentReportingAbstract_1183" xlink:to="Locator_us-gaap_ScheduleOfSegmentReportingInformationBySegmentTable_1184" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfSegmentReportingInformationBySegmentTable" xlink:label="Locator_us-gaap_ScheduleOfSegmentReportingInformationBySegmentTable_1221" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentReportingInformationLineItems" xlink:label="Locator_us-gaap_SegmentReportingInformationLineItems_1222" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfSegmentReportingInformationBySegmentTable_1221" xlink:to="Locator_us-gaap_SegmentReportingInformationLineItems_1222" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentReportingInformationLineItems" xlink:label="Locator_us-gaap_SegmentReportingInformationLineItems_1165" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GrossRevenueSegmentInformation" xlink:label="Locator_ttec_GrossRevenueSegmentInformation_1166" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentReportingInformationLineItems_1165" xlink:to="Locator_ttec_GrossRevenueSegmentInformation_1166" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentReportingInformationLineItems" xlink:label="Locator_us-gaap_SegmentReportingInformationLineItems_1167" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IntersegmentSales" xlink:label="Locator_ttec_IntersegmentSales_1168" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentReportingInformationLineItems_1167" xlink:to="Locator_ttec_IntersegmentSales_1168" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentReportingInformationLineItems" xlink:label="Locator_us-gaap_SegmentReportingInformationLineItems_1169" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SalesRevenueServicesNet" xlink:label="Locator_us-gaap_SalesRevenueServicesNet_1170" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentReportingInformationLineItems_1169" xlink:to="Locator_us-gaap_SalesRevenueServicesNet_1170" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentReportingInformationLineItems" xlink:label="Locator_us-gaap_SegmentReportingInformationLineItems_1171" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DepreciationAndAmortization" xlink:label="Locator_us-gaap_DepreciationAndAmortization_1172" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentReportingInformationLineItems_1171" xlink:to="Locator_us-gaap_DepreciationAndAmortization_1172" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentReportingInformationLineItems" xlink:label="Locator_us-gaap_SegmentReportingInformationLineItems_1173" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingIncomeLoss" xlink:label="Locator_us-gaap_OperatingIncomeLoss_1174" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentReportingInformationLineItems_1173" xlink:to="Locator_us-gaap_OperatingIncomeLoss_1174" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentReportingInformationLineItems" xlink:label="Locator_us-gaap_SegmentReportingInformationLineItems_1175" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsToAcquirePropertyPlantAndEquipment" xlink:label="Locator_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment_1176" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentReportingInformationLineItems_1175" xlink:to="Locator_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment_1176" order="6.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentReportingInformationLineItems" xlink:label="Locator_us-gaap_SegmentReportingInformationLineItems_1177" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Assets" xlink:label="Locator_us-gaap_Assets_1178" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentReportingInformationLineItems_1177" xlink:to="Locator_us-gaap_Assets_1178" order="7.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentReportingInformationLineItems" xlink:label="Locator_us-gaap_SegmentReportingInformationLineItems_1179" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Goodwill" xlink:label="Locator_us-gaap_Goodwill_1180" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentReportingInformationLineItems_1179" xlink:to="Locator_us-gaap_Goodwill_1180" order="8.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfSegmentReportingInformationBySegmentTable" xlink:label="Locator_us-gaap_ScheduleOfSegmentReportingInformationBySegmentTable_1223" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ComponentsOfReportableSegmentsAxis" xlink:label="Locator_ttec_ComponentsOfReportableSegmentsAxis_1224" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfSegmentReportingInformationBySegmentTable_1223" xlink:to="Locator_ttec_ComponentsOfReportableSegmentsAxis_1224" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ComponentsOfReportableSegmentsAxis" xlink:label="Locator_ttec_ComponentsOfReportableSegmentsAxis_1227" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReportableSegmentsDomain" xlink:label="Locator_ttec_ReportableSegmentsDomain_1228" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ComponentsOfReportableSegmentsAxis_1227" xlink:to="Locator_ttec_ReportableSegmentsDomain_1228" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReportableSegmentsDomain" xlink:label="Locator_ttec_ReportableSegmentsDomain_1231" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerGrowthServicesMember" xlink:label="Locator_ttec_CustomerGrowthServicesMember_1232" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ReportableSegmentsDomain_1231" xlink:to="Locator_ttec_CustomerGrowthServicesMember_1232" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReportableSegmentsDomain" xlink:label="Locator_ttec_ReportableSegmentsDomain_1233" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerTechnologyServicesMember" xlink:label="Locator_ttec_CustomerTechnologyServicesMember_1234" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ReportableSegmentsDomain_1233" xlink:to="Locator_ttec_CustomerTechnologyServicesMember_1234" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReportableSegmentsDomain" xlink:label="Locator_ttec_ReportableSegmentsDomain_1235" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerStrategyServicesMember" xlink:label="Locator_ttec_CustomerStrategyServicesMember_1236" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ReportableSegmentsDomain_1235" xlink:to="Locator_ttec_CustomerStrategyServicesMember_1236" order="4.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReportableSegmentsDomain" xlink:label="Locator_ttec_ReportableSegmentsDomain_1229" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerManagementServicesMember" xlink:label="Locator_ttec_CustomerManagementServicesMember_1230" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ReportableSegmentsDomain_1229" xlink:to="Locator_ttec_CustomerManagementServicesMember_1230" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfSegmentReportingInformationBySegmentTable" xlink:label="Locator_us-gaap_ScheduleOfSegmentReportingInformationBySegmentTable_1225" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementBusinessSegmentsAxis" xlink:label="Locator_us-gaap_StatementBusinessSegmentsAxis_1226" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfSegmentReportingInformationBySegmentTable_1225" xlink:to="Locator_us-gaap_StatementBusinessSegmentsAxis_1226" order="2.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureSEGMENTINFORMATIONREVENUEGEOGRAPHYDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentReportingAbstract" xlink:label="Locator_us-gaap_SegmentReportingAbstract_1247" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfRevenuesFromExternalCustomersAndLongLivedAssetsTable" xlink:label="Locator_us-gaap_ScheduleOfRevenuesFromExternalCustomersAndLongLivedAssetsTable_1248" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentReportingAbstract_1247" xlink:to="Locator_us-gaap_ScheduleOfRevenuesFromExternalCustomersAndLongLivedAssetsTable_1248" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfRevenuesFromExternalCustomersAndLongLivedAssetsTable" xlink:label="Locator_us-gaap_ScheduleOfRevenuesFromExternalCustomersAndLongLivedAssetsTable_1273" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems" xlink:label="Locator_us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems_1274" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfRevenuesFromExternalCustomersAndLongLivedAssetsTable_1273" xlink:to="Locator_us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems_1274" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems" xlink:label="Locator_us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems_1239" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SalesRevenueServicesNet" xlink:label="Locator_us-gaap_SalesRevenueServicesNet_1240" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems_1239" xlink:to="Locator_us-gaap_SalesRevenueServicesNet_1240" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems" xlink:label="Locator_us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems_1241" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentGross" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentGross_1242" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems_1241" xlink:to="Locator_us-gaap_PropertyPlantAndEquipmentGross_1242" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems" xlink:label="Locator_us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems_1243" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherAssetsNoncurrent" xlink:label="Locator_us-gaap_OtherAssetsNoncurrent_1244" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems_1243" xlink:to="Locator_us-gaap_OtherAssetsNoncurrent_1244" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfRevenuesFromExternalCustomersAndLongLivedAssetsTable" xlink:label="Locator_us-gaap_ScheduleOfRevenuesFromExternalCustomersAndLongLivedAssetsTable_1275" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementGeographicalAxis" xlink:label="Locator_us-gaap_StatementGeographicalAxis_1276" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfRevenuesFromExternalCustomersAndLongLivedAssetsTable_1275" xlink:to="Locator_us-gaap_StatementGeographicalAxis_1276" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementGeographicalAxis" xlink:label="Locator_us-gaap_StatementGeographicalAxis_1277" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentGeographicalDomain" xlink:label="Locator_us-gaap_SegmentGeographicalDomain_1278" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementGeographicalAxis_1277" xlink:to="Locator_us-gaap_SegmentGeographicalDomain_1278" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentGeographicalDomain" xlink:label="Locator_us-gaap_SegmentGeographicalDomain_1279" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_UnitedStatesMember" xlink:label="Locator_ttec_UnitedStatesMember_1280" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentGeographicalDomain_1279" xlink:to="Locator_ttec_UnitedStatesMember_1280" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentGeographicalDomain" xlink:label="Locator_us-gaap_SegmentGeographicalDomain_1281" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PhilippinesMember" xlink:label="Locator_ttec_PhilippinesMember_1282" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentGeographicalDomain_1281" xlink:to="Locator_ttec_PhilippinesMember_1282" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentGeographicalDomain" xlink:label="Locator_us-gaap_SegmentGeographicalDomain_1283" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LatinAmericaMember" xlink:label="Locator_us-gaap_LatinAmericaMember_1284" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentGeographicalDomain_1283" xlink:to="Locator_us-gaap_LatinAmericaMember_1284" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentGeographicalDomain" xlink:label="Locator_us-gaap_SegmentGeographicalDomain_1285" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EuropeMiddleEastAfricaMember" xlink:label="Locator_ttec_EuropeMiddleEastAfricaMember_1286" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentGeographicalDomain_1285" xlink:to="Locator_ttec_EuropeMiddleEastAfricaMember_1286" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentGeographicalDomain" xlink:label="Locator_us-gaap_SegmentGeographicalDomain_1287" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AsiaPacificMember" xlink:label="Locator_us-gaap_AsiaPacificMember_1288" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentGeographicalDomain_1287" xlink:to="Locator_us-gaap_AsiaPacificMember_1288" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentGeographicalDomain" xlink:label="Locator_us-gaap_SegmentGeographicalDomain_1289" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CanadaMember" xlink:label="Locator_ttec_CanadaMember_1290" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentGeographicalDomain_1289" xlink:to="Locator_ttec_CanadaMember_1290" order="6.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/GOODWILLGOODWILLROLLFORWARDDETAILS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ComponentsOfReportableSegmentsAxis" xlink:label="Locator_ttec_ComponentsOfReportableSegmentsAxis_1333" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReportableSegmentsDomain" xlink:label="Locator_ttec_ReportableSegmentsDomain_1334" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ComponentsOfReportableSegmentsAxis_1333" xlink:to="Locator_ttec_ReportableSegmentsDomain_1334" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReportableSegmentsDomain" xlink:label="Locator_ttec_ReportableSegmentsDomain_1337" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerGrowthServicesMember" xlink:label="Locator_ttec_CustomerGrowthServicesMember_1338" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ReportableSegmentsDomain_1337" xlink:to="Locator_ttec_CustomerGrowthServicesMember_1338" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReportableSegmentsDomain" xlink:label="Locator_ttec_ReportableSegmentsDomain_1339" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerTechnologyServicesMember" xlink:label="Locator_ttec_CustomerTechnologyServicesMember_1340" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ReportableSegmentsDomain_1339" xlink:to="Locator_ttec_CustomerTechnologyServicesMember_1340" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReportableSegmentsDomain" xlink:label="Locator_ttec_ReportableSegmentsDomain_1341" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerStrategyServicesMember" xlink:label="Locator_ttec_CustomerStrategyServicesMember_1342" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ReportableSegmentsDomain_1341" xlink:to="Locator_ttec_CustomerStrategyServicesMember_1342" order="4.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReportableSegmentsDomain" xlink:label="Locator_ttec_ReportableSegmentsDomain_1335" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerManagementServicesMember" xlink:label="Locator_ttec_CustomerManagementServicesMember_1336" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ReportableSegmentsDomain_1335" xlink:to="Locator_ttec_CustomerManagementServicesMember_1336" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GoodwillAbstract" xlink:label="Locator_ttec_GoodwillAbstract_1305" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfGoodwillTable" xlink:label="Locator_us-gaap_ScheduleOfGoodwillTable_1306" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_GoodwillAbstract_1305" xlink:to="Locator_us-gaap_ScheduleOfGoodwillTable_1306" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfGoodwillTable" xlink:label="Locator_us-gaap_ScheduleOfGoodwillTable_1329" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillLineItems" xlink:label="Locator_us-gaap_GoodwillLineItems_1330" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfGoodwillTable_1329" xlink:to="Locator_us-gaap_GoodwillLineItems_1330" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillLineItems" xlink:label="Locator_us-gaap_GoodwillLineItems_1293" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillAcquiredDuringPeriod" xlink:label="Locator_us-gaap_GoodwillAcquiredDuringPeriod_1294" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_GoodwillLineItems_1293" xlink:to="Locator_us-gaap_GoodwillAcquiredDuringPeriod_1294" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillLineItems" xlink:label="Locator_us-gaap_GoodwillLineItems_1295" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillImpairmentLoss" xlink:label="Locator_us-gaap_GoodwillImpairmentLoss_1296" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_GoodwillLineItems_1295" xlink:to="Locator_us-gaap_GoodwillImpairmentLoss_1296" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillLineItems" xlink:label="Locator_us-gaap_GoodwillLineItems_1297" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillOtherChanges" xlink:label="Locator_us-gaap_GoodwillOtherChanges_1298" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_GoodwillLineItems_1297" xlink:to="Locator_us-gaap_GoodwillOtherChanges_1298" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillLineItems" xlink:label="Locator_us-gaap_GoodwillLineItems_1299" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillTranslationAdjustments" xlink:label="Locator_us-gaap_GoodwillTranslationAdjustments_1300" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_GoodwillLineItems_1299" xlink:to="Locator_us-gaap_GoodwillTranslationAdjustments_1300" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillLineItems" xlink:label="Locator_us-gaap_GoodwillLineItems_1291" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Goodwill" xlink:label="Locator_us-gaap_Goodwill_1292" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_GoodwillLineItems_1291" xlink:to="Locator_us-gaap_Goodwill_1292" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillLineItems" xlink:label="Locator_us-gaap_GoodwillLineItems_1301" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Goodwill" xlink:label="Locator_us-gaap_Goodwill_1302" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_GoodwillLineItems_1301" xlink:to="Locator_us-gaap_Goodwill_1302" order="6.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfGoodwillTable" xlink:label="Locator_us-gaap_ScheduleOfGoodwillTable_1331" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ComponentsOfReportableSegmentsAxis" xlink:label="Locator_ttec_ComponentsOfReportableSegmentsAxis_1332" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfGoodwillTable_1331" xlink:to="Locator_ttec_ComponentsOfReportableSegmentsAxis_1332" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DERIVATIVESOCIROLLFORWARDDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1345" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax_1346" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1345" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax_1346" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1347" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax" xlink:label="Locator_ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax_1348" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1347" xlink:to="Locator_ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax_1348" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/negativeVerboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1343" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax" xlink:label="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax_1344" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1343" xlink:to="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax_1344" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1349" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax" xlink:label="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax_1350" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1349" xlink:to="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax_1350" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureDERIVATIVESNOTIONALTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1359" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeTable" xlink:label="Locator_us-gaap_DerivativeTable_1360" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1359" xlink:to="Locator_us-gaap_DerivativeTable_1360" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeTable" xlink:label="Locator_us-gaap_DerivativeTable_1397" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AllCurrencyAxis" xlink:label="Locator_ttec_AllCurrencyAxis_1398" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeTable_1397" xlink:to="Locator_ttec_AllCurrencyAxis_1398" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AllCurrencyAxis" xlink:label="Locator_ttec_AllCurrencyAxis_1399" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_AllCurrenciesDomain" xlink:label="Locator_currency_AllCurrenciesDomain_1400" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AllCurrencyAxis_1399" xlink:to="Locator_currency_AllCurrenciesDomain_1400" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_AllCurrenciesDomain" xlink:label="Locator_currency_AllCurrenciesDomain_1401" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_CAD" xlink:label="Locator_currency_CAD_1402" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_currency_AllCurrenciesDomain_1401" xlink:to="Locator_currency_CAD_1402" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_AllCurrenciesDomain" xlink:label="Locator_currency_AllCurrenciesDomain_1403" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_PHP" xlink:label="Locator_currency_PHP_1404" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_currency_AllCurrenciesDomain_1403" xlink:to="Locator_currency_PHP_1404" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_AllCurrenciesDomain" xlink:label="Locator_currency_AllCurrenciesDomain_1405" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_MXN" xlink:label="Locator_currency_MXN_1406" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_currency_AllCurrenciesDomain_1405" xlink:to="Locator_currency_MXN_1406" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_AllCurrenciesDomain" xlink:label="Locator_currency_AllCurrenciesDomain_1407" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_GBP" xlink:label="Locator_currency_GBP_1408" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_currency_AllCurrenciesDomain_1407" xlink:to="Locator_currency_GBP_1408" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_AllCurrenciesDomain" xlink:label="Locator_currency_AllCurrenciesDomain_1409" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_NZD" xlink:label="Locator_currency_NZD_1410" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_currency_AllCurrenciesDomain_1409" xlink:to="Locator_currency_NZD_1410" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeTable" xlink:label="Locator_us-gaap_DerivativeTable_1393" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeLineItems" xlink:label="Locator_us-gaap_DerivativeLineItems_1394" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeTable_1393" xlink:to="Locator_us-gaap_DerivativeLineItems_1394" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeLineItems" xlink:label="Locator_us-gaap_DerivativeLineItems_1353" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths" xlink:label="Locator_ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths_1354" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeLineItems_1353" xlink:to="Locator_ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths_1354" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeLineItems" xlink:label="Locator_us-gaap_DerivativeLineItems_1355" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MaximumLengthOfTimeForeignCurrencyCashFlowHedge" xlink:label="Locator_us-gaap_MaximumLengthOfTimeForeignCurrencyCashFlowHedge_1356" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeLineItems_1355" xlink:to="Locator_us-gaap_MaximumLengthOfTimeForeignCurrencyCashFlowHedge_1356" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeLineItems" xlink:label="Locator_us-gaap_DerivativeLineItems_1351" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/invest/2013/invest-2013-01-31.xsd#invest_DerivativeNotionalAmount" xlink:label="Locator_invest_DerivativeNotionalAmount_1352" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeLineItems_1351" xlink:to="Locator_invest_DerivativeNotionalAmount_1352" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeTable" xlink:label="Locator_us-gaap_DerivativeTable_1395" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeByNatureAxis" xlink:label="Locator_us-gaap_DerivativeByNatureAxis_1396" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeTable_1395" xlink:to="Locator_us-gaap_DerivativeByNatureAxis_1396" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeByNatureAxis" xlink:label="Locator_us-gaap_DerivativeByNatureAxis_1411" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeNameDomain" xlink:label="Locator_us-gaap_DerivativeNameDomain_1412" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeByNatureAxis_1411" xlink:to="Locator_us-gaap_DerivativeNameDomain_1412" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeNameDomain" xlink:label="Locator_us-gaap_DerivativeNameDomain_1413" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ForwardContractsMember" xlink:label="Locator_us-gaap_ForwardContractsMember_1414" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeNameDomain_1413" xlink:to="Locator_us-gaap_ForwardContractsMember_1414" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeNameDomain" xlink:label="Locator_us-gaap_DerivativeNameDomain_1415" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CollarsContractMember" xlink:label="Locator_ttec_CollarsContractMember_1416" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeNameDomain_1415" xlink:to="Locator_ttec_CollarsContractMember_1416" order="2.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureDERIVATIVESINTERESTRATESWAPSDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1429" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeTable" xlink:label="Locator_us-gaap_DerivativeTable_1430" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1429" xlink:to="Locator_us-gaap_DerivativeTable_1430" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeTable" xlink:label="Locator_us-gaap_DerivativeTable_1451" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeLineItems" xlink:label="Locator_us-gaap_DerivativeLineItems_1452" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeTable_1451" xlink:to="Locator_us-gaap_DerivativeLineItems_1452" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeLineItems" xlink:label="Locator_us-gaap_DerivativeLineItems_1417" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/invest/2013/invest-2013-01-31.xsd#invest_DerivativeNotionalAmount" xlink:label="Locator_invest_DerivativeNotionalAmount_1418" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeLineItems_1417" xlink:to="Locator_invest_DerivativeNotionalAmount_1418" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeLineItems" xlink:label="Locator_us-gaap_DerivativeLineItems_1419" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeVariableInterestRateTerm" xlink:label="Locator_ttec_DerivativeVariableInterestRateTerm_1420" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeLineItems_1419" xlink:to="Locator_ttec_DerivativeVariableInterestRateTerm_1420" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeLineItems" xlink:label="Locator_us-gaap_DerivativeLineItems_1421" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeFixedInterestRate" xlink:label="Locator_us-gaap_DerivativeFixedInterestRate_1422" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeLineItems_1421" xlink:to="Locator_us-gaap_DerivativeFixedInterestRate_1422" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeLineItems" xlink:label="Locator_us-gaap_DerivativeLineItems_1423" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInceptionDates" xlink:label="Locator_us-gaap_DerivativeInceptionDates_1424" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeLineItems_1423" xlink:to="Locator_us-gaap_DerivativeInceptionDates_1424" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeLineItems" xlink:label="Locator_us-gaap_DerivativeLineItems_1425" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeMaturityDates" xlink:label="Locator_us-gaap_DerivativeMaturityDates_1426" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeLineItems_1425" xlink:to="Locator_us-gaap_DerivativeMaturityDates_1426" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeTable" xlink:label="Locator_us-gaap_DerivativeTable_1453" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeByNatureAxis" xlink:label="Locator_us-gaap_DerivativeByNatureAxis_1454" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeTable_1453" xlink:to="Locator_us-gaap_DerivativeByNatureAxis_1454" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeByNatureAxis" xlink:label="Locator_us-gaap_DerivativeByNatureAxis_1455" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeNameDomain" xlink:label="Locator_us-gaap_DerivativeNameDomain_1456" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeByNatureAxis_1455" xlink:to="Locator_us-gaap_DerivativeNameDomain_1456" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeNameDomain" xlink:label="Locator_us-gaap_DerivativeNameDomain_1457" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_InterestRateSwapOneMember" xlink:label="Locator_ttec_InterestRateSwapOneMember_1458" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeNameDomain_1457" xlink:to="Locator_ttec_InterestRateSwapOneMember_1458" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeNameDomain" xlink:label="Locator_us-gaap_DerivativeNameDomain_1459" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_InterestRateSwapTwoMember" xlink:label="Locator_ttec_InterestRateSwapTwoMember_1460" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeNameDomain_1459" xlink:to="Locator_ttec_InterestRateSwapTwoMember_1460" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeNameDomain" xlink:label="Locator_us-gaap_DerivativeNameDomain_1461" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TotalInterestRateSwapsMember" xlink:label="Locator_ttec_TotalInterestRateSwapsMember_1462" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeNameDomain_1461" xlink:to="Locator_ttec_TotalInterestRateSwapsMember_1462" order="3.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureDERIVATIVESBALANCESHEETCLASSIFICATIONDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1467" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable" xlink:label="Locator_us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable_1468" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1467" xlink:to="Locator_us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable_1468" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable" xlink:label="Locator_us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable_1519" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativesFairValueLineItems" xlink:label="Locator_us-gaap_DerivativesFairValueLineItems_1520" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable_1519" xlink:to="Locator_us-gaap_DerivativesFairValueLineItems_1520" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativesFairValueLineItems" xlink:label="Locator_us-gaap_DerivativesFairValueLineItems_1463" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeFairValueOfDerivativeNet" xlink:label="Locator_us-gaap_DerivativeFairValueOfDerivativeNet_1464" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativesFairValueLineItems_1463" xlink:to="Locator_us-gaap_DerivativeFairValueOfDerivativeNet_1464" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable" xlink:label="Locator_us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable_1521" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingDesignationAxis" xlink:label="Locator_us-gaap_HedgingDesignationAxis_1522" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable_1521" xlink:to="Locator_us-gaap_HedgingDesignationAxis_1522" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingDesignationAxis" xlink:label="Locator_us-gaap_HedgingDesignationAxis_1529" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingDesignationDomain" xlink:label="Locator_us-gaap_HedgingDesignationDomain_1530" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_HedgingDesignationAxis_1529" xlink:to="Locator_us-gaap_HedgingDesignationDomain_1530" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingDesignationDomain" xlink:label="Locator_us-gaap_HedgingDesignationDomain_1531" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DesignatedAsHedgingInstrumentMember" xlink:label="Locator_us-gaap_DesignatedAsHedgingInstrumentMember_1532" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_HedgingDesignationDomain_1531" xlink:to="Locator_us-gaap_DesignatedAsHedgingInstrumentMember_1532" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingDesignationDomain" xlink:label="Locator_us-gaap_HedgingDesignationDomain_1533" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NondesignatedMember" xlink:label="Locator_us-gaap_NondesignatedMember_1534" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_HedgingDesignationDomain_1533" xlink:to="Locator_us-gaap_NondesignatedMember_1534" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable" xlink:label="Locator_us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable_1523" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentRiskAxis" xlink:label="Locator_us-gaap_DerivativeInstrumentRiskAxis_1524" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable_1523" xlink:to="Locator_us-gaap_DerivativeInstrumentRiskAxis_1524" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentRiskAxis" xlink:label="Locator_us-gaap_DerivativeInstrumentRiskAxis_1535" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeContractTypeDomain" xlink:label="Locator_us-gaap_DerivativeContractTypeDomain_1536" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentRiskAxis_1535" xlink:to="Locator_us-gaap_DerivativeContractTypeDomain_1536" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeContractTypeDomain" xlink:label="Locator_us-gaap_DerivativeContractTypeDomain_1539" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_InterestRateSwapMember" xlink:label="Locator_us-gaap_InterestRateSwapMember_1540" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeContractTypeDomain_1539" xlink:to="Locator_us-gaap_InterestRateSwapMember_1540" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeContractTypeDomain" xlink:label="Locator_us-gaap_DerivativeContractTypeDomain_1541" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LeasesDerivativeContractMember" xlink:label="Locator_ttec_LeasesDerivativeContractMember_1542" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeContractTypeDomain_1541" xlink:to="Locator_ttec_LeasesDerivativeContractMember_1542" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeContractTypeDomain" xlink:label="Locator_us-gaap_DerivativeContractTypeDomain_1537" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ForeignExchangeContractMember" xlink:label="Locator_us-gaap_ForeignExchangeContractMember_1538" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeContractTypeDomain_1537" xlink:to="Locator_us-gaap_ForeignExchangeContractMember_1538" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable" xlink:label="Locator_us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable_1525" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis" xlink:label="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_1526" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable_1525" xlink:to="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_1526" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis" xlink:label="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_1543" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingRelationshipDomain" xlink:label="Locator_us-gaap_HedgingRelationshipDomain_1544" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_1543" xlink:to="Locator_us-gaap_HedgingRelationshipDomain_1544" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingRelationshipDomain" xlink:label="Locator_us-gaap_HedgingRelationshipDomain_1545" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashFlowHedgingMember" xlink:label="Locator_us-gaap_CashFlowHedgingMember_1546" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_HedgingRelationshipDomain_1545" xlink:to="Locator_us-gaap_CashFlowHedgingMember_1546" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingRelationshipDomain" xlink:label="Locator_us-gaap_HedgingRelationshipDomain_1549" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmbeddedDerivativeFinancialInstrumentsMember" xlink:label="Locator_us-gaap_EmbeddedDerivativeFinancialInstrumentsMember_1550" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_HedgingRelationshipDomain_1549" xlink:to="Locator_us-gaap_EmbeddedDerivativeFinancialInstrumentsMember_1550" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingRelationshipDomain" xlink:label="Locator_us-gaap_HedgingRelationshipDomain_1547" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueHedgingMember" xlink:label="Locator_us-gaap_FairValueHedgingMember_1548" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_HedgingRelationshipDomain_1547" xlink:to="Locator_us-gaap_FairValueHedgingMember_1548" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable" xlink:label="Locator_us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable_1527" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BalanceSheetLocationAxis" xlink:label="Locator_us-gaap_BalanceSheetLocationAxis_1528" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable_1527" xlink:to="Locator_us-gaap_BalanceSheetLocationAxis_1528" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BalanceSheetLocationAxis" xlink:label="Locator_us-gaap_BalanceSheetLocationAxis_1559" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BalanceSheetLocationDomain" xlink:label="Locator_us-gaap_BalanceSheetLocationDomain_1560" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BalanceSheetLocationAxis_1559" xlink:to="Locator_us-gaap_BalanceSheetLocationDomain_1560" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BalanceSheetLocationDomain" xlink:label="Locator_us-gaap_BalanceSheetLocationDomain_1551" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PrepaidsAndOtherCurrentAssetsMember" xlink:label="Locator_ttec_PrepaidsAndOtherCurrentAssetsMember_1552" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BalanceSheetLocationDomain_1551" xlink:to="Locator_ttec_PrepaidsAndOtherCurrentAssetsMember_1552" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BalanceSheetLocationDomain" xlink:label="Locator_us-gaap_BalanceSheetLocationDomain_1553" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherAssetsMember" xlink:label="Locator_us-gaap_OtherAssetsMember_1554" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BalanceSheetLocationDomain_1553" xlink:to="Locator_us-gaap_OtherAssetsMember_1554" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BalanceSheetLocationDomain" xlink:label="Locator_us-gaap_BalanceSheetLocationDomain_1555" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherCurrentLiabilitiesMember" xlink:label="Locator_us-gaap_OtherCurrentLiabilitiesMember_1556" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BalanceSheetLocationDomain_1555" xlink:to="Locator_us-gaap_OtherCurrentLiabilitiesMember_1556" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BalanceSheetLocationDomain" xlink:label="Locator_us-gaap_BalanceSheetLocationDomain_1557" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherLiabilitiesMember" xlink:label="Locator_us-gaap_OtherLiabilitiesMember_1558" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BalanceSheetLocationDomain_1557" xlink:to="Locator_us-gaap_OtherLiabilitiesMember_1558" order="4.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureDERIVATIVESINCOMESTATEMENTCLASSIFICATIONDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingDesignationAxis" xlink:label="Locator_us-gaap_HedgingDesignationAxis_1633" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingDesignationDomain" xlink:label="Locator_us-gaap_HedgingDesignationDomain_1634" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_HedgingDesignationAxis_1633" xlink:to="Locator_us-gaap_HedgingDesignationDomain_1634" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingDesignationDomain" xlink:label="Locator_us-gaap_HedgingDesignationDomain_1635" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DesignatedAsHedgingInstrumentMember" xlink:label="Locator_us-gaap_DesignatedAsHedgingInstrumentMember_1636" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_HedgingDesignationDomain_1635" xlink:to="Locator_us-gaap_DesignatedAsHedgingInstrumentMember_1636" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingDesignationDomain" xlink:label="Locator_us-gaap_HedgingDesignationDomain_1637" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NondesignatedMember" xlink:label="Locator_us-gaap_NondesignatedMember_1638" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_HedgingDesignationDomain_1637" xlink:to="Locator_us-gaap_NondesignatedMember_1638" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentRiskAxis" xlink:label="Locator_us-gaap_DerivativeInstrumentRiskAxis_1639" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeContractTypeDomain" xlink:label="Locator_us-gaap_DerivativeContractTypeDomain_1640" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentRiskAxis_1639" xlink:to="Locator_us-gaap_DerivativeContractTypeDomain_1640" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeContractTypeDomain" xlink:label="Locator_us-gaap_DerivativeContractTypeDomain_1643" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_InterestRateSwapMember" xlink:label="Locator_us-gaap_InterestRateSwapMember_1644" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeContractTypeDomain_1643" xlink:to="Locator_us-gaap_InterestRateSwapMember_1644" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeContractTypeDomain" xlink:label="Locator_us-gaap_DerivativeContractTypeDomain_1645" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LeasesDerivativeContractMember" xlink:label="Locator_ttec_LeasesDerivativeContractMember_1646" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeContractTypeDomain_1645" xlink:to="Locator_ttec_LeasesDerivativeContractMember_1646" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeContractTypeDomain" xlink:label="Locator_us-gaap_DerivativeContractTypeDomain_1641" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ForeignExchangeContractMember" xlink:label="Locator_us-gaap_ForeignExchangeContractMember_1642" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeContractTypeDomain_1641" xlink:to="Locator_us-gaap_ForeignExchangeContractMember_1642" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis" xlink:label="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_1647" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingRelationshipDomain" xlink:label="Locator_us-gaap_HedgingRelationshipDomain_1648" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_1647" xlink:to="Locator_us-gaap_HedgingRelationshipDomain_1648" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingRelationshipDomain" xlink:label="Locator_us-gaap_HedgingRelationshipDomain_1649" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashFlowHedgingMember" xlink:label="Locator_us-gaap_CashFlowHedgingMember_1650" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_HedgingRelationshipDomain_1649" xlink:to="Locator_us-gaap_CashFlowHedgingMember_1650" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingRelationshipDomain" xlink:label="Locator_us-gaap_HedgingRelationshipDomain_1653" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmbeddedDerivativeFinancialInstrumentsMember" xlink:label="Locator_us-gaap_EmbeddedDerivativeFinancialInstrumentsMember_1654" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_HedgingRelationshipDomain_1653" xlink:to="Locator_us-gaap_EmbeddedDerivativeFinancialInstrumentsMember_1654" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingRelationshipDomain" xlink:label="Locator_us-gaap_HedgingRelationshipDomain_1651" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueHedgingMember" xlink:label="Locator_us-gaap_FairValueHedgingMember_1652" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_HedgingRelationshipDomain_1651" xlink:to="Locator_us-gaap_FairValueHedgingMember_1652" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1573" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable" xlink:label="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable_1574" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1573" xlink:to="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable_1574" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable" xlink:label="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable_1623" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossLineItems" xlink:label="Locator_us-gaap_DerivativeInstrumentsGainLossLineItems_1624" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable_1623" xlink:to="Locator_us-gaap_DerivativeInstrumentsGainLossLineItems_1624" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossLineItems" xlink:label="Locator_us-gaap_DerivativeInstrumentsGainLossLineItems_1561" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet" xlink:label="Locator_us-gaap_DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet_1562" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsGainLossLineItems_1561" xlink:to="Locator_us-gaap_DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet_1562" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossLineItems" xlink:label="Locator_us-gaap_DerivativeInstrumentsGainLossLineItems_1563" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Revenues" xlink:label="Locator_us-gaap_Revenues_1564" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsGainLossLineItems_1563" xlink:to="Locator_us-gaap_Revenues_1564" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossLineItems" xlink:label="Locator_us-gaap_DerivativeInstrumentsGainLossLineItems_1565" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostOfGoodsSold" xlink:label="Locator_us-gaap_CostOfGoodsSold_1566" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsGainLossLineItems_1565" xlink:to="Locator_us-gaap_CostOfGoodsSold_1566" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossLineItems" xlink:label="Locator_us-gaap_DerivativeInstrumentsGainLossLineItems_1567" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherNonoperatingIncomeExpense" xlink:label="Locator_us-gaap_OtherNonoperatingIncomeExpense_1568" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsGainLossLineItems_1567" xlink:to="Locator_us-gaap_OtherNonoperatingIncomeExpense_1568" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossLineItems" xlink:label="Locator_us-gaap_DerivativeInstrumentsGainLossLineItems_1569" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_InterestExpense" xlink:label="Locator_us-gaap_InterestExpense_1570" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsGainLossLineItems_1569" xlink:to="Locator_us-gaap_InterestExpense_1570" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable" xlink:label="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable_1625" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingDesignationAxis" xlink:label="Locator_us-gaap_HedgingDesignationAxis_1626" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable_1625" xlink:to="Locator_us-gaap_HedgingDesignationAxis_1626" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable" xlink:label="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable_1627" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentRiskAxis" xlink:label="Locator_us-gaap_DerivativeInstrumentRiskAxis_1628" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable_1627" xlink:to="Locator_us-gaap_DerivativeInstrumentRiskAxis_1628" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable" xlink:label="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable_1629" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis" xlink:label="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_1630" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable_1629" xlink:to="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_1630" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable" xlink:label="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable_1631" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis" xlink:label="Locator_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_1632" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable_1631" xlink:to="Locator_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_1632" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis" xlink:label="Locator_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_1655" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeDomain" xlink:label="Locator_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeDomain_1656" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_1655" xlink:to="Locator_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeDomain_1656" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeDomain" xlink:label="Locator_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeDomain_1657" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AmountAndLocationOfNetGainOrLossReclassifiedFromAccumulatedOtherComprehensiveIncomeToIncomeMember" xlink:label="Locator_ttec_AmountAndLocationOfNetGainOrLossReclassifiedFromAccumulatedOtherComprehensiveIncomeToIncomeMember_1658" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeDomain_1657" xlink:to="Locator_ttec_AmountAndLocationOfNetGainOrLossReclassifiedFromAccumulatedOtherComprehensiveIncomeToIncomeMember_1658" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeDomain" xlink:label="Locator_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeDomain_1659" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AmountAndLocationOfNetGainOrLossRecognizedInIncomeNondesignatedHedgingInstrumentsMember" xlink:label="Locator_ttec_AmountAndLocationOfNetGainOrLossRecognizedInIncomeNondesignatedHedgingInstrumentsMember_1660" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeDomain_1659" xlink:to="Locator_ttec_AmountAndLocationOfNetGainOrLossRecognizedInIncomeNondesignatedHedgingInstrumentsMember_1660" order="2.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureDERIVATIVESNARRATIVEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingDesignationAxis" xlink:label="Locator_us-gaap_HedgingDesignationAxis_1699" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingDesignationDomain" xlink:label="Locator_us-gaap_HedgingDesignationDomain_1700" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_HedgingDesignationAxis_1699" xlink:to="Locator_us-gaap_HedgingDesignationDomain_1700" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingDesignationDomain" xlink:label="Locator_us-gaap_HedgingDesignationDomain_1701" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NondesignatedMember" xlink:label="Locator_us-gaap_NondesignatedMember_1702" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_HedgingDesignationDomain_1701" xlink:to="Locator_us-gaap_NondesignatedMember_1702" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentRiskAxis" xlink:label="Locator_us-gaap_DerivativeInstrumentRiskAxis_1703" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeContractTypeDomain" xlink:label="Locator_us-gaap_DerivativeContractTypeDomain_1704" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentRiskAxis_1703" xlink:to="Locator_us-gaap_DerivativeContractTypeDomain_1704" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeContractTypeDomain" xlink:label="Locator_us-gaap_DerivativeContractTypeDomain_1705" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ForeignExchangeContractMember" xlink:label="Locator_us-gaap_ForeignExchangeContractMember_1706" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeContractTypeDomain_1705" xlink:to="Locator_us-gaap_ForeignExchangeContractMember_1706" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis" xlink:label="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_1707" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingRelationshipDomain" xlink:label="Locator_us-gaap_HedgingRelationshipDomain_1708" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_1707" xlink:to="Locator_us-gaap_HedgingRelationshipDomain_1708" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingRelationshipDomain" xlink:label="Locator_us-gaap_HedgingRelationshipDomain_1709" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueHedgingMember" xlink:label="Locator_us-gaap_FairValueHedgingMember_1710" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_HedgingRelationshipDomain_1709" xlink:to="Locator_us-gaap_FairValueHedgingMember_1710" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1661" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeExchangeRateFloorValue" xlink:label="Locator_ttec_DerivativeExchangeRateFloorValue_1662" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1661" xlink:to="Locator_ttec_DerivativeExchangeRateFloorValue_1662" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1663" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeExchangeRateCapValue" xlink:label="Locator_ttec_DerivativeExchangeRateCapValue_1664" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1663" xlink:to="Locator_ttec_DerivativeExchangeRateCapValue_1664" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract" xlink:label="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1665" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeTypeTable" xlink:label="Locator_ttec_DerivativeTypeTable_1666" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_1665" xlink:to="Locator_ttec_DerivativeTypeTable_1666" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeTypeTable" xlink:label="Locator_ttec_DerivativeTypeTable_1691" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeNotionalAmountLineItems" xlink:label="Locator_ttec_DerivativeNotionalAmountLineItems_1692" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DerivativeTypeTable_1691" xlink:to="Locator_ttec_DerivativeNotionalAmountLineItems_1692" order="4.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeNotionalAmountLineItems" xlink:label="Locator_ttec_DerivativeNotionalAmountLineItems_1667" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/invest/2013/invest-2013-01-31.xsd#invest_DerivativeNotionalAmount" xlink:label="Locator_invest_DerivativeNotionalAmount_1668" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DerivativeNotionalAmountLineItems_1667" xlink:to="Locator_invest_DerivativeNotionalAmount_1668" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeTypeTable" xlink:label="Locator_ttec_DerivativeTypeTable_1693" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingDesignationAxis" xlink:label="Locator_us-gaap_HedgingDesignationAxis_1694" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DerivativeTypeTable_1693" xlink:to="Locator_us-gaap_HedgingDesignationAxis_1694" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeTypeTable" xlink:label="Locator_ttec_DerivativeTypeTable_1695" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentRiskAxis" xlink:label="Locator_us-gaap_DerivativeInstrumentRiskAxis_1696" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DerivativeTypeTable_1695" xlink:to="Locator_us-gaap_DerivativeInstrumentRiskAxis_1696" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeTypeTable" xlink:label="Locator_ttec_DerivativeTypeTable_1697" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis" xlink:label="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_1698" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DerivativeTypeTable_1697" xlink:to="Locator_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_1698" order="3.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/FAIRVALUEDERIVATIVESTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueDisclosuresAbstract" xlink:label="Locator_us-gaap_FairValueDisclosuresAbstract_1723" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTable" xlink:label="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTable_1724" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueDisclosuresAbstract_1723" xlink:to="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTable_1724" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTable" xlink:label="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTable_1755" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems" xlink:label="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_1756" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTable_1755" xlink:to="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_1756" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems" xlink:label="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_1711" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashFlowHedgesDerivativeInstrumentsAtFairValueNet" xlink:label="Locator_us-gaap_CashFlowHedgesDerivativeInstrumentsAtFairValueNet_1712" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_1711" xlink:to="Locator_us-gaap_CashFlowHedgesDerivativeInstrumentsAtFairValueNet_1712" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems" xlink:label="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_1713" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_InterestRateCashFlowHedgeDerivativeAtFairValueNet" xlink:label="Locator_us-gaap_InterestRateCashFlowHedgeDerivativeAtFairValueNet_1714" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_1713" xlink:to="Locator_us-gaap_InterestRateCashFlowHedgeDerivativeAtFairValueNet_1714" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems" xlink:label="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_1715" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueHedgesAtFairValueNet" xlink:label="Locator_us-gaap_FairValueHedgesAtFairValueNet_1716" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_1715" xlink:to="Locator_us-gaap_FairValueHedgesAtFairValueNet_1716" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems" xlink:label="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_1717" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet" xlink:label="Locator_us-gaap_EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet_1718" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_1717" xlink:to="Locator_us-gaap_EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet_1718" order="4.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems" xlink:label="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_1719" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeFairValueOfDerivativeNet" xlink:label="Locator_us-gaap_DerivativeFairValueOfDerivativeNet_1720" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_1719" xlink:to="Locator_us-gaap_DerivativeFairValueOfDerivativeNet_1720" order="5.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTable" xlink:label="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTable_1757" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueByMeasurementFrequencyAxis" xlink:label="Locator_us-gaap_FairValueByMeasurementFrequencyAxis_1758" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTable_1757" xlink:to="Locator_us-gaap_FairValueByMeasurementFrequencyAxis_1758" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueByMeasurementFrequencyAxis" xlink:label="Locator_us-gaap_FairValueByMeasurementFrequencyAxis_1761" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueMeasurementFrequencyDomain" xlink:label="Locator_us-gaap_FairValueMeasurementFrequencyDomain_1762" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueByMeasurementFrequencyAxis_1761" xlink:to="Locator_us-gaap_FairValueMeasurementFrequencyDomain_1762" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueMeasurementFrequencyDomain" xlink:label="Locator_us-gaap_FairValueMeasurementFrequencyDomain_1763" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueMeasurementsRecurringMember" xlink:label="Locator_us-gaap_FairValueMeasurementsRecurringMember_1764" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueMeasurementFrequencyDomain_1763" xlink:to="Locator_us-gaap_FairValueMeasurementsRecurringMember_1764" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTable" xlink:label="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTable_1759" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueByFairValueHierarchyLevelAxis" xlink:label="Locator_us-gaap_FairValueByFairValueHierarchyLevelAxis_1760" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTable_1759" xlink:to="Locator_us-gaap_FairValueByFairValueHierarchyLevelAxis_1760" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueByFairValueHierarchyLevelAxis" xlink:label="Locator_us-gaap_FairValueByFairValueHierarchyLevelAxis_1765" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueMeasurementsFairValueHierarchyDomain" xlink:label="Locator_us-gaap_FairValueMeasurementsFairValueHierarchyDomain_1766" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueByFairValueHierarchyLevelAxis_1765" xlink:to="Locator_us-gaap_FairValueMeasurementsFairValueHierarchyDomain_1766" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueMeasurementsFairValueHierarchyDomain" xlink:label="Locator_us-gaap_FairValueMeasurementsFairValueHierarchyDomain_1767" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueInputsLevel1Member" xlink:label="Locator_us-gaap_FairValueInputsLevel1Member_1768" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueMeasurementsFairValueHierarchyDomain_1767" xlink:to="Locator_us-gaap_FairValueInputsLevel1Member_1768" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueMeasurementsFairValueHierarchyDomain" xlink:label="Locator_us-gaap_FairValueMeasurementsFairValueHierarchyDomain_1769" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueInputsLevel2Member" xlink:label="Locator_us-gaap_FairValueInputsLevel2Member_1770" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueMeasurementsFairValueHierarchyDomain_1769" xlink:to="Locator_us-gaap_FairValueInputsLevel2Member_1770" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueMeasurementsFairValueHierarchyDomain" xlink:label="Locator_us-gaap_FairValueMeasurementsFairValueHierarchyDomain_1771" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueInputsLevel3Member" xlink:label="Locator_us-gaap_FairValueInputsLevel3Member_1772" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueMeasurementsFairValueHierarchyDomain_1771" xlink:to="Locator_us-gaap_FairValueInputsLevel3Member_1772" order="3.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureFAIRVALUEFAIRVALUEASSETSANDLIABILITIESDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueByMeasurementFrequencyAxis" xlink:label="Locator_us-gaap_FairValueByMeasurementFrequencyAxis_1845" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueMeasurementFrequencyDomain" xlink:label="Locator_us-gaap_FairValueMeasurementFrequencyDomain_1846" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueByMeasurementFrequencyAxis_1845" xlink:to="Locator_us-gaap_FairValueMeasurementFrequencyDomain_1846" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueMeasurementFrequencyDomain" xlink:label="Locator_us-gaap_FairValueMeasurementFrequencyDomain_1847" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueMeasurementsRecurringMember" xlink:label="Locator_us-gaap_FairValueMeasurementsRecurringMember_1848" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueMeasurementFrequencyDomain_1847" xlink:to="Locator_us-gaap_FairValueMeasurementsRecurringMember_1848" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueByFairValueHierarchyLevelAxis" xlink:label="Locator_us-gaap_FairValueByFairValueHierarchyLevelAxis_1849" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueMeasurementsFairValueHierarchyDomain" xlink:label="Locator_us-gaap_FairValueMeasurementsFairValueHierarchyDomain_1850" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueByFairValueHierarchyLevelAxis_1849" xlink:to="Locator_us-gaap_FairValueMeasurementsFairValueHierarchyDomain_1850" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueMeasurementsFairValueHierarchyDomain" xlink:label="Locator_us-gaap_FairValueMeasurementsFairValueHierarchyDomain_1851" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueInputsLevel1Member" xlink:label="Locator_us-gaap_FairValueInputsLevel1Member_1852" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueMeasurementsFairValueHierarchyDomain_1851" xlink:to="Locator_us-gaap_FairValueInputsLevel1Member_1852" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueMeasurementsFairValueHierarchyDomain" xlink:label="Locator_us-gaap_FairValueMeasurementsFairValueHierarchyDomain_1853" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueInputsLevel2Member" xlink:label="Locator_us-gaap_FairValueInputsLevel2Member_1854" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueMeasurementsFairValueHierarchyDomain_1853" xlink:to="Locator_us-gaap_FairValueInputsLevel2Member_1854" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueMeasurementsFairValueHierarchyDomain" xlink:label="Locator_us-gaap_FairValueMeasurementsFairValueHierarchyDomain_1855" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueInputsLevel3Member" xlink:label="Locator_us-gaap_FairValueInputsLevel3Member_1856" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueMeasurementsFairValueHierarchyDomain_1855" xlink:to="Locator_us-gaap_FairValueInputsLevel3Member_1856" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueDisclosuresAbstract" xlink:label="Locator_us-gaap_FairValueDisclosuresAbstract_1793" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueByBalanceSheetGroupingTable" xlink:label="Locator_us-gaap_FairValueByBalanceSheetGroupingTable_1794" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueDisclosuresAbstract_1793" xlink:to="Locator_us-gaap_FairValueByBalanceSheetGroupingTable_1794" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueByBalanceSheetGroupingTable" xlink:label="Locator_us-gaap_FairValueByBalanceSheetGroupingTable_1839" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems" xlink:label="Locator_us-gaap_FairValueAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_1840" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueByBalanceSheetGroupingTable_1839" xlink:to="Locator_us-gaap_FairValueAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_1840" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems" xlink:label="Locator_us-gaap_FairValueAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_1773" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsFairValueDisclosureAbstract" xlink:label="Locator_us-gaap_AssetsFairValueDisclosureAbstract_1774" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_1773" xlink:to="Locator_us-gaap_AssetsFairValueDisclosureAbstract_1774" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsFairValueDisclosureAbstract" xlink:label="Locator_us-gaap_AssetsFairValueDisclosureAbstract_1779" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashAndCashEquivalentsFairValueDisclosure" xlink:label="Locator_us-gaap_CashAndCashEquivalentsFairValueDisclosure_1780" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsFairValueDisclosureAbstract_1779" xlink:to="Locator_us-gaap_CashAndCashEquivalentsFairValueDisclosure_1780" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsFairValueDisclosureAbstract" xlink:label="Locator_us-gaap_AssetsFairValueDisclosureAbstract_1781" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeAssets" xlink:label="Locator_us-gaap_DerivativeAssets_1782" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsFairValueDisclosureAbstract_1781" xlink:to="Locator_us-gaap_DerivativeAssets_1782" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsFairValueDisclosureAbstract" xlink:label="Locator_us-gaap_AssetsFairValueDisclosureAbstract_1783" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsFairValueDisclosure" xlink:label="Locator_us-gaap_AssetsFairValueDisclosure_1784" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetsFairValueDisclosureAbstract_1783" xlink:to="Locator_us-gaap_AssetsFairValueDisclosure_1784" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems" xlink:label="Locator_us-gaap_FairValueAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_1775" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesFairValueDisclosureAbstract" xlink:label="Locator_us-gaap_LiabilitiesFairValueDisclosureAbstract_1776" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_1775" xlink:to="Locator_us-gaap_LiabilitiesFairValueDisclosureAbstract_1776" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesFairValueDisclosureAbstract" xlink:label="Locator_us-gaap_LiabilitiesFairValueDisclosureAbstract_1785" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredCompensationPlanLiability" xlink:label="Locator_ttec_DeferredCompensationPlanLiability_1786" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesFairValueDisclosureAbstract_1785" xlink:to="Locator_ttec_DeferredCompensationPlanLiability_1786" order="1.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesFairValueDisclosureAbstract" xlink:label="Locator_us-gaap_LiabilitiesFairValueDisclosureAbstract_1787" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeLiabilities" xlink:label="Locator_us-gaap_DerivativeLiabilities_1788" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesFairValueDisclosureAbstract_1787" xlink:to="Locator_us-gaap_DerivativeLiabilities_1788" order="2.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesFairValueDisclosureAbstract" xlink:label="Locator_us-gaap_LiabilitiesFairValueDisclosureAbstract_1789" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationContingentConsiderationLiability" xlink:label="Locator_us-gaap_BusinessCombinationContingentConsiderationLiability_1790" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesFairValueDisclosureAbstract_1789" xlink:to="Locator_us-gaap_BusinessCombinationContingentConsiderationLiability_1790" order="3.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesFairValueDisclosureAbstract" xlink:label="Locator_us-gaap_LiabilitiesFairValueDisclosureAbstract_1791" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesFairValueDisclosure" xlink:label="Locator_us-gaap_LiabilitiesFairValueDisclosure_1792" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LiabilitiesFairValueDisclosureAbstract_1791" xlink:to="Locator_us-gaap_LiabilitiesFairValueDisclosure_1792" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueByBalanceSheetGroupingTable" xlink:label="Locator_us-gaap_FairValueByBalanceSheetGroupingTable_1841" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueByMeasurementFrequencyAxis" xlink:label="Locator_us-gaap_FairValueByMeasurementFrequencyAxis_1842" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueByBalanceSheetGroupingTable_1841" xlink:to="Locator_us-gaap_FairValueByMeasurementFrequencyAxis_1842" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueByBalanceSheetGroupingTable" xlink:label="Locator_us-gaap_FairValueByBalanceSheetGroupingTable_1843" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueByFairValueHierarchyLevelAxis" xlink:label="Locator_us-gaap_FairValueByFairValueHierarchyLevelAxis_1844" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueByBalanceSheetGroupingTable_1843" xlink:to="Locator_us-gaap_FairValueByFairValueHierarchyLevelAxis_1844" order="2.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/FAIRVALUENARRATIVEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueDisclosuresAbstract" xlink:label="Locator_us-gaap_FairValueDisclosuresAbstract_1857" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LineOfCreditFacilityAmountOutstanding" xlink:label="Locator_us-gaap_LineOfCreditFacilityAmountOutstanding_1858" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueDisclosuresAbstract_1857" xlink:to="Locator_us-gaap_LineOfCreditFacilityAmountOutstanding_1858" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueDisclosuresAbstract" xlink:label="Locator_us-gaap_FairValueDisclosuresAbstract_1859" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LineOfCreditFacilityInterestRateDuringPeriod" xlink:label="Locator_us-gaap_LineOfCreditFacilityInterestRateDuringPeriod_1860" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueDisclosuresAbstract_1859" xlink:to="Locator_us-gaap_LineOfCreditFacilityInterestRateDuringPeriod_1860" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueDisclosuresAbstract" xlink:label="Locator_us-gaap_FairValueDisclosuresAbstract_1861" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique" xlink:label="Locator_ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique_1862" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueDisclosuresAbstract_1861" xlink:to="Locator_ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique_1862" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueDisclosuresAbstract" xlink:label="Locator_us-gaap_FairValueDisclosuresAbstract_1863" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationContingentConsiderationLiability" xlink:label="Locator_us-gaap_BusinessCombinationContingentConsiderationLiability_1864" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueDisclosuresAbstract_1863" xlink:to="Locator_us-gaap_BusinessCombinationContingentConsiderationLiability_1864" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueDisclosuresAbstract" xlink:label="Locator_us-gaap_FairValueDisclosuresAbstract_1865" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred" xlink:label="Locator_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred_1866" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueDisclosuresAbstract_1865" xlink:to="Locator_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred_1866" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueDisclosuresAbstract" xlink:label="Locator_us-gaap_FairValueDisclosuresAbstract_1867" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContingentConsiderationCashPayment" xlink:label="Locator_ttec_ContingentConsiderationCashPayment_1868" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueDisclosuresAbstract_1867" xlink:to="Locator_ttec_ContingentConsiderationCashPayment_1868" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueDisclosuresAbstract" xlink:label="Locator_us-gaap_FairValueDisclosuresAbstract_1869" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueLiabilitiesMeasuredOnRecurringBasisUnobservableInputReconciliationTable" xlink:label="Locator_us-gaap_FairValueLiabilitiesMeasuredOnRecurringBasisUnobservableInputReconciliationTable_1870" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueDisclosuresAbstract_1869" xlink:to="Locator_us-gaap_FairValueLiabilitiesMeasuredOnRecurringBasisUnobservableInputReconciliationTable_1870" order="7.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueLiabilitiesMeasuredOnRecurringBasisUnobservableInputReconciliationTable" xlink:label="Locator_us-gaap_FairValueLiabilitiesMeasuredOnRecurringBasisUnobservableInputReconciliationTable_1891" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueLiabilitiesMeasuredOnRecurringBasisUnobservableInputReconciliationLineItems" xlink:label="Locator_us-gaap_FairValueLiabilitiesMeasuredOnRecurringBasisUnobservableInputReconciliationLineItems_1892" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueLiabilitiesMeasuredOnRecurringBasisUnobservableInputReconciliationTable_1891" xlink:to="Locator_us-gaap_FairValueLiabilitiesMeasuredOnRecurringBasisUnobservableInputReconciliationLineItems_1892" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueLiabilitiesMeasuredOnRecurringBasisUnobservableInputReconciliationLineItems" xlink:label="Locator_us-gaap_FairValueLiabilitiesMeasuredOnRecurringBasisUnobservableInputReconciliationLineItems_1871" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisLiabilityGainLossIncludedInEarnings" xlink:label="Locator_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisLiabilityGainLossIncludedInEarnings_1872" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueLiabilitiesMeasuredOnRecurringBasisUnobservableInputReconciliationLineItems_1871" xlink:to="Locator_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisLiabilityGainLossIncludedInEarnings_1872" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueLiabilitiesMeasuredOnRecurringBasisUnobservableInputReconciliationTable" xlink:label="Locator_us-gaap_FairValueLiabilitiesMeasuredOnRecurringBasisUnobservableInputReconciliationTable_1893" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueByLiabilityClassAxis" xlink:label="Locator_us-gaap_FairValueByLiabilityClassAxis_1894" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueLiabilitiesMeasuredOnRecurringBasisUnobservableInputReconciliationTable_1893" xlink:to="Locator_us-gaap_FairValueByLiabilityClassAxis_1894" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueByLiabilityClassAxis" xlink:label="Locator_us-gaap_FairValueByLiabilityClassAxis_1895" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PurchasePricePayableMemberDomain" xlink:label="Locator_ttec_PurchasePricePayableMemberDomain_1896" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueByLiabilityClassAxis_1895" xlink:to="Locator_ttec_PurchasePricePayableMemberDomain_1896" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PurchasePricePayableMemberDomain" xlink:label="Locator_ttec_PurchasePricePayableMemberDomain_1897" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AdditionsMember" xlink:label="Locator_ttec_AdditionsMember_1898" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_PurchasePricePayableMemberDomain_1897" xlink:to="Locator_ttec_AdditionsMember_1898" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PurchasePricePayableMemberDomain" xlink:label="Locator_ttec_PurchasePricePayableMemberDomain_1899" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AdjustmentsToFairValueMember" xlink:label="Locator_ttec_AdjustmentsToFairValueMember_1900" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_PurchasePricePayableMemberDomain_1899" xlink:to="Locator_ttec_AdjustmentsToFairValueMember_1900" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PurchasePricePayableMemberDomain" xlink:label="Locator_ttec_PurchasePricePayableMemberDomain_1901" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ImputedInterestExpenseMember" xlink:label="Locator_ttec_ImputedInterestExpenseMember_1902" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_PurchasePricePayableMemberDomain_1901" xlink:to="Locator_ttec_ImputedInterestExpenseMember_1902" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PurchasePricePayableMemberDomain" xlink:label="Locator_ttec_PurchasePricePayableMemberDomain_1903" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PaymentsMember" xlink:label="Locator_ttec_PaymentsMember_1904" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_PurchasePricePayableMemberDomain_1903" xlink:to="Locator_ttec_PaymentsMember_1904" order="4.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureINCOMETAXESNARRATIVEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_1905" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxNarrativeTable" xlink:label="Locator_ttec_IncomeTaxNarrativeTable_1906" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_1905" xlink:to="Locator_ttec_IncomeTaxNarrativeTable_1906" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxNarrativeTable" xlink:label="Locator_ttec_IncomeTaxNarrativeTable_2025" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxAssetNetLineItems" xlink:label="Locator_ttec_DeferredTaxAssetNetLineItems_2026" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_IncomeTaxNarrativeTable_2025" xlink:to="Locator_ttec_DeferredTaxAssetNetLineItems_2026" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxAssetNetLineItems" xlink:label="Locator_ttec_DeferredTaxAssetNetLineItems_1933" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsNet" xlink:label="Locator_us-gaap_DeferredTaxAssetsNet_1934" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DeferredTaxAssetNetLineItems_1933" xlink:to="Locator_us-gaap_DeferredTaxAssetsNet_1934" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxNarrativeTable" xlink:label="Locator_ttec_IncomeTaxNarrativeTable_2033" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityAxis" xlink:label="Locator_us-gaap_IncomeTaxAuthorityAxis_2034" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_IncomeTaxNarrativeTable_2033" xlink:to="Locator_us-gaap_IncomeTaxAuthorityAxis_2034" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityAxis" xlink:label="Locator_us-gaap_IncomeTaxAuthorityAxis_2043" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_2044" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityAxis_2043" xlink:to="Locator_us-gaap_IncomeTaxAuthorityDomain_2044" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_2047" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ForeignJurisdictionsMember" xlink:label="Locator_ttec_ForeignJurisdictionsMember_2048" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_2047" xlink:to="Locator_ttec_ForeignJurisdictionsMember_2048" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_2051" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TurkeyMember" xlink:label="Locator_ttec_TurkeyMember_2052" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_2051" xlink:to="Locator_ttec_TurkeyMember_2052" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_2057" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_NewZealandMember" xlink:label="Locator_ttec_NewZealandMember_2058" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_2057" xlink:to="Locator_ttec_NewZealandMember_2058" order="7.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_2063" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_KoreaMember" xlink:label="Locator_ttec_KoreaMember_2064" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_2063" xlink:to="Locator_ttec_KoreaMember_2064" order="10.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_2065" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GhanaMember" xlink:label="Locator_ttec_GhanaMember_2066" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_2065" xlink:to="Locator_ttec_GhanaMember_2066" order="11.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_2067" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_NetherlandsMember" xlink:label="Locator_ttec_NetherlandsMember_2068" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_2067" xlink:to="Locator_ttec_NetherlandsMember_2068" order="12.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_2045" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_UnitedStatesMember" xlink:label="Locator_ttec_UnitedStatesMember_2046" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_2045" xlink:to="Locator_ttec_UnitedStatesMember_2046" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_2059" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ArgentinaMember" xlink:label="Locator_ttec_ArgentinaMember_2060" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_2059" xlink:to="Locator_ttec_ArgentinaMember_2060" order="8.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_2053" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AustraliaMember" xlink:label="Locator_ttec_AustraliaMember_2054" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_2053" xlink:to="Locator_ttec_AustraliaMember_2054" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_2055" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CanadaMember" xlink:label="Locator_ttec_CanadaMember_2056" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_2055" xlink:to="Locator_ttec_CanadaMember_2056" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_2061" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PhilippinesMember" xlink:label="Locator_ttec_PhilippinesMember_2062" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_2061" xlink:to="Locator_ttec_PhilippinesMember_2062" order="9.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_2049" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SpainMember" xlink:label="Locator_ttec_SpainMember_2050" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_2049" xlink:to="Locator_ttec_SpainMember_2050" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_1909" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceTable" xlink:label="Locator_us-gaap_ValuationAllowanceTable_1910" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_1909" xlink:to="Locator_us-gaap_ValuationAllowanceTable_1910" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceTable" xlink:label="Locator_us-gaap_ValuationAllowanceTable_2027" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceLineItems" xlink:label="Locator_us-gaap_ValuationAllowanceLineItems_2028" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ValuationAllowanceTable_2027" xlink:to="Locator_us-gaap_ValuationAllowanceLineItems_2028" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceLineItems" xlink:label="Locator_us-gaap_ValuationAllowanceLineItems_1937" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount" xlink:label="Locator_us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount_1938" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ValuationAllowanceLineItems_1937" xlink:to="Locator_us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount_1938" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceTable" xlink:label="Locator_us-gaap_ValuationAllowanceTable_2035" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceByDeferredTaxAssetAxis" xlink:label="Locator_us-gaap_ValuationAllowanceByDeferredTaxAssetAxis_2036" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ValuationAllowanceTable_2035" xlink:to="Locator_us-gaap_ValuationAllowanceByDeferredTaxAssetAxis_2036" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceByDeferredTaxAssetAxis" xlink:label="Locator_us-gaap_ValuationAllowanceByDeferredTaxAssetAxis_2069" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetDomain" xlink:label="Locator_us-gaap_DeferredTaxAssetDomain_2070" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ValuationAllowanceByDeferredTaxAssetAxis_2069" xlink:to="Locator_us-gaap_DeferredTaxAssetDomain_2070" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetDomain" xlink:label="Locator_us-gaap_DeferredTaxAssetDomain_2071" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_StateTaxCreditsAndNolMember" xlink:label="Locator_ttec_StateTaxCreditsAndNolMember_2072" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredTaxAssetDomain_2071" xlink:to="Locator_ttec_StateTaxCreditsAndNolMember_2072" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetDomain" xlink:label="Locator_us-gaap_DeferredTaxAssetDomain_2073" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FederalTaxCreditsMember" xlink:label="Locator_ttec_FederalTaxCreditsMember_2074" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredTaxAssetDomain_2073" xlink:to="Locator_ttec_FederalTaxCreditsMember_2074" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetDomain" xlink:label="Locator_us-gaap_DeferredTaxAssetDomain_2075" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_NotRealizableStandardMember" xlink:label="Locator_ttec_NotRealizableStandardMember_2076" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredTaxAssetDomain_2075" xlink:to="Locator_ttec_NotRealizableStandardMember_2076" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetDomain" xlink:label="Locator_us-gaap_DeferredTaxAssetDomain_2077" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIncreaseDecreaseMember" xlink:label="Locator_ttec_OtherIncreaseDecreaseMember_2078" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredTaxAssetDomain_2077" xlink:to="Locator_ttec_OtherIncreaseDecreaseMember_2078" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceTable" xlink:label="Locator_us-gaap_ValuationAllowanceTable_2037" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityAxis" xlink:label="Locator_us-gaap_IncomeTaxAuthorityAxis_2038" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ValuationAllowanceTable_2037" xlink:to="Locator_us-gaap_IncomeTaxAuthorityAxis_2038" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_1911" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SignificantTaxEventsTable" xlink:label="Locator_ttec_SignificantTaxEventsTable_1912" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_1911" xlink:to="Locator_ttec_SignificantTaxEventsTable_1912" order="4.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SignificantTaxEventsTable" xlink:label="Locator_ttec_SignificantTaxEventsTable_2031" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems" xlink:label="Locator_ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems_2032" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_SignificantTaxEventsTable_2031" xlink:to="Locator_ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems_2032" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems" xlink:label="Locator_ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems_1947" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExaminationDescription" xlink:label="Locator_us-gaap_IncomeTaxExaminationDescription_1948" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems_1947" xlink:to="Locator_us-gaap_IncomeTaxExaminationDescription_1948" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems" xlink:label="Locator_ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems_1949" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TaxAdjustmentsSettlementsAndUnusualProvisions" xlink:label="Locator_us-gaap_TaxAdjustmentsSettlementsAndUnusualProvisions_1950" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems_1949" xlink:to="Locator_us-gaap_TaxAdjustmentsSettlementsAndUnusualProvisions_1950" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems" xlink:label="Locator_ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems_1951" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxExaminationYearsUnderAudit" xlink:label="Locator_ttec_IncomeTaxExaminationYearsUnderAudit_1952" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems_1951" xlink:to="Locator_ttec_IncomeTaxExaminationYearsUnderAudit_1952" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SignificantTaxEventsTable" xlink:label="Locator_ttec_SignificantTaxEventsTable_2041" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityAxis" xlink:label="Locator_us-gaap_IncomeTaxAuthorityAxis_2042" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_SignificantTaxEventsTable_2041" xlink:to="Locator_us-gaap_IncomeTaxAuthorityAxis_2042" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_1913" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TaxCreditCarryforwardTable" xlink:label="Locator_us-gaap_TaxCreditCarryforwardTable_1914" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_1913" xlink:to="Locator_us-gaap_TaxCreditCarryforwardTable_1914" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TaxCreditCarryforwardTable" xlink:label="Locator_us-gaap_TaxCreditCarryforwardTable_2029" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TaxCreditCarryforwardLineItems" xlink:label="Locator_us-gaap_TaxCreditCarryforwardLineItems_2030" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_TaxCreditCarryforwardTable_2029" xlink:to="Locator_us-gaap_TaxCreditCarryforwardLineItems_2030" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TaxCreditCarryforwardLineItems" xlink:label="Locator_us-gaap_TaxCreditCarryforwardLineItems_1941" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TaxCreditCarryforwardAmount" xlink:label="Locator_us-gaap_TaxCreditCarryforwardAmount_1942" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_TaxCreditCarryforwardLineItems_1941" xlink:to="Locator_us-gaap_TaxCreditCarryforwardAmount_1942" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TaxCreditCarryforwardLineItems" xlink:label="Locator_us-gaap_TaxCreditCarryforwardLineItems_1943" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TaxCreditCarryforwardExpirationDate" xlink:label="Locator_us-gaap_TaxCreditCarryforwardExpirationDate_1944" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_TaxCreditCarryforwardLineItems_1943" xlink:to="Locator_us-gaap_TaxCreditCarryforwardExpirationDate_1944" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TaxCreditCarryforwardTable" xlink:label="Locator_us-gaap_TaxCreditCarryforwardTable_2039" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TaxCreditCarryforwardAxis" xlink:label="Locator_us-gaap_TaxCreditCarryforwardAxis_2040" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_TaxCreditCarryforwardTable_2039" xlink:to="Locator_us-gaap_TaxCreditCarryforwardAxis_2040" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TaxCreditCarryforwardAxis" xlink:label="Locator_us-gaap_TaxCreditCarryforwardAxis_2079" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TaxCreditCarryforwardNameDomain" xlink:label="Locator_us-gaap_TaxCreditCarryforwardNameDomain_2080" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_TaxCreditCarryforwardAxis_2079" xlink:to="Locator_us-gaap_TaxCreditCarryforwardNameDomain_2080" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TaxCreditCarryforwardNameDomain" xlink:label="Locator_us-gaap_TaxCreditCarryforwardNameDomain_2081" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FederalMember" xlink:label="Locator_ttec_FederalMember_2082" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_TaxCreditCarryforwardNameDomain_2081" xlink:to="Locator_ttec_FederalMember_2082" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TaxCreditCarryforwardNameDomain" xlink:label="Locator_us-gaap_TaxCreditCarryforwardNameDomain_2083" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_StateMember" xlink:label="Locator_ttec_StateMember_2084" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_TaxCreditCarryforwardNameDomain_2083" xlink:to="Locator_ttec_StateMember_2084" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_1915" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CumulativeAmountForeginEarningsInvestedOutsideUnitedStates" xlink:label="Locator_ttec_CumulativeAmountForeginEarningsInvestedOutsideUnitedStates_1916" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_1915" xlink:to="Locator_ttec_CumulativeAmountForeginEarningsInvestedOutsideUnitedStates_1916" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_1917" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxHolidayDescription" xlink:label="Locator_us-gaap_IncomeTaxHolidayDescription_1918" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_1917" xlink:to="Locator_us-gaap_IncomeTaxHolidayDescription_1918" order="7.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_1919" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxHolidayTerminationDate" xlink:label="Locator_us-gaap_IncomeTaxHolidayTerminationDate_1920" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_1919" xlink:to="Locator_us-gaap_IncomeTaxHolidayTerminationDate_1920" order="8.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_1921" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxHolidayAggregateDollarAmount" xlink:label="Locator_us-gaap_IncomeTaxHolidayAggregateDollarAmount_1922" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_1921" xlink:to="Locator_us-gaap_IncomeTaxHolidayAggregateDollarAmount_1922" order="9.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_1923" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxHolidayIncomeTaxBenefitsPerShare" xlink:label="Locator_us-gaap_IncomeTaxHolidayIncomeTaxBenefitsPerShare_1924" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_1923" xlink:to="Locator_us-gaap_IncomeTaxHolidayIncomeTaxBenefitsPerShare_1924" order="10.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_1925" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestExpense" xlink:label="Locator_us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestExpense_1926" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_1925" xlink:to="Locator_us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestExpense_1926" order="11.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_1927" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestAccrued" xlink:label="Locator_us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestAccrued_1928" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_1927" xlink:to="Locator_us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestAccrued_1928" order="12.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_1929" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReserveRecognizedForUncertainTaxBenefits" xlink:label="Locator_ttec_ReserveRecognizedForUncertainTaxBenefits_1930" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_1929" xlink:to="Locator_ttec_ReserveRecognizedForUncertainTaxBenefits_1930" order="13.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_1931" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SignificantChangeInUnrecognizedTaxBenefitsIsReasonablyPossibleAmountOfUnrecordedBenefit" xlink:label="Locator_us-gaap_SignificantChangeInUnrecognizedTaxBenefitsIsReasonablyPossibleAmountOfUnrecordedBenefit_1932" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_1931" xlink:to="Locator_us-gaap_SignificantChangeInUnrecognizedTaxBenefitsIsReasonablyPossibleAmountOfUnrecordedBenefit_1932" order="14.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_1907" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsValuationAllowance" xlink:label="Locator_us-gaap_DeferredTaxAssetsValuationAllowance_1908" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_1907" xlink:to="Locator_us-gaap_DeferredTaxAssetsValuationAllowance_1908" order="2.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureRESTRUCTURINGCHARGESANDIMPAIRMENTLOSSESLIABILITYCLASSIFICATIONTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCostAndReserveLineItems" xlink:label="Locator_us-gaap_RestructuringCostAndReserveLineItems_2085" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SeveranceCosts1" xlink:label="Locator_us-gaap_SeveranceCosts1_2086" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringCostAndReserveLineItems_2085" xlink:to="Locator_us-gaap_SeveranceCosts1_2086" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCostAndReserveLineItems" xlink:label="Locator_us-gaap_RestructuringCostAndReserveLineItems_2087" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessExitCosts1" xlink:label="Locator_us-gaap_BusinessExitCosts1_2088" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringCostAndReserveLineItems_2087" xlink:to="Locator_us-gaap_BusinessExitCosts1_2088" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementBusinessSegmentsAxis" xlink:label="Locator_us-gaap_StatementBusinessSegmentsAxis_2113" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentDomain" xlink:label="Locator_us-gaap_SegmentDomain_2114" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementBusinessSegmentsAxis_2113" xlink:to="Locator_us-gaap_SegmentDomain_2114" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentDomain" xlink:label="Locator_us-gaap_SegmentDomain_2119" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerTechnologyServicesMember" xlink:label="Locator_ttec_CustomerTechnologyServicesMember_2120" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentDomain_2119" xlink:to="Locator_ttec_CustomerTechnologyServicesMember_2120" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentDomain" xlink:label="Locator_us-gaap_SegmentDomain_2115" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerManagementServicesMember" xlink:label="Locator_ttec_CustomerManagementServicesMember_2116" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentDomain_2115" xlink:to="Locator_ttec_CustomerManagementServicesMember_2116" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentDomain" xlink:label="Locator_us-gaap_SegmentDomain_2117" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerGrowthServicesMember" xlink:label="Locator_ttec_CustomerGrowthServicesMember_2118" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentDomain_2117" xlink:to="Locator_ttec_CustomerGrowthServicesMember_2118" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentDomain" xlink:label="Locator_us-gaap_SegmentDomain_2121" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerStrategyServicesMember" xlink:label="Locator_ttec_CustomerStrategyServicesMember_2122" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentDomain_2121" xlink:to="Locator_ttec_CustomerStrategyServicesMember_2122" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract" xlink:label="Locator_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_2091" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfRestructuringAndRelatedCostsTable" xlink:label="Locator_us-gaap_ScheduleOfRestructuringAndRelatedCostsTable_2092" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_2091" xlink:to="Locator_us-gaap_ScheduleOfRestructuringAndRelatedCostsTable_2092" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfRestructuringAndRelatedCostsTable" xlink:label="Locator_us-gaap_ScheduleOfRestructuringAndRelatedCostsTable_2111" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementBusinessSegmentsAxis" xlink:label="Locator_us-gaap_StatementBusinessSegmentsAxis_2112" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfRestructuringAndRelatedCostsTable_2111" xlink:to="Locator_us-gaap_StatementBusinessSegmentsAxis_2112" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfRestructuringAndRelatedCostsTable" xlink:label="Locator_us-gaap_ScheduleOfRestructuringAndRelatedCostsTable_2109" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCostAndReserveLineItems" xlink:label="Locator_us-gaap_RestructuringCostAndReserveLineItems_2110" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfRestructuringAndRelatedCostsTable_2109" xlink:to="Locator_us-gaap_RestructuringCostAndReserveLineItems_2110" order="2.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureRESTRUCTURINGCHARGESANDIMPAIRMENTLOSSESLIABLITYROLLFORWARDTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract" xlink:label="Locator_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_2135" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfRestructuringCostsTable" xlink:label="Locator_ttec_ScheduleOfRestructuringCostsTable_2136" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_2135" xlink:to="Locator_ttec_ScheduleOfRestructuringCostsTable_2136" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfRestructuringCostsTable" xlink:label="Locator_ttec_ScheduleOfRestructuringCostsTable_2155" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCostAndReserveLineItems" xlink:label="Locator_us-gaap_RestructuringCostAndReserveLineItems_2156" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ScheduleOfRestructuringCostsTable_2155" xlink:to="Locator_us-gaap_RestructuringCostAndReserveLineItems_2156" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCostAndReserveLineItems" xlink:label="Locator_us-gaap_RestructuringCostAndReserveLineItems_2125" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RestructuringChargesBeforeAdjustments" xlink:label="Locator_ttec_RestructuringChargesBeforeAdjustments_2126" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringCostAndReserveLineItems_2125" xlink:to="Locator_ttec_RestructuringChargesBeforeAdjustments_2126" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCostAndReserveLineItems" xlink:label="Locator_us-gaap_RestructuringCostAndReserveLineItems_2129" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringReserveAccrualAdjustment" xlink:label="Locator_us-gaap_RestructuringReserveAccrualAdjustment_2130" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringCostAndReserveLineItems_2129" xlink:to="Locator_us-gaap_RestructuringReserveAccrualAdjustment_2130" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCostAndReserveLineItems" xlink:label="Locator_us-gaap_RestructuringCostAndReserveLineItems_2123" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringReserve" xlink:label="Locator_us-gaap_RestructuringReserve_2124" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringCostAndReserveLineItems_2123" xlink:to="Locator_us-gaap_RestructuringReserve_2124" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCostAndReserveLineItems" xlink:label="Locator_us-gaap_RestructuringCostAndReserveLineItems_2131" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringReserve" xlink:label="Locator_us-gaap_RestructuringReserve_2132" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringCostAndReserveLineItems_2131" xlink:to="Locator_us-gaap_RestructuringReserve_2132" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCostAndReserveLineItems" xlink:label="Locator_us-gaap_RestructuringCostAndReserveLineItems_2127" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsForRestructuring" xlink:label="Locator_us-gaap_PaymentsForRestructuring_2128" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringCostAndReserveLineItems_2127" xlink:to="Locator_us-gaap_PaymentsForRestructuring_2128" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfRestructuringCostsTable" xlink:label="Locator_ttec_ScheduleOfRestructuringCostsTable_2157" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCostAndReserveAxis" xlink:label="Locator_us-gaap_RestructuringCostAndReserveAxis_2158" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ScheduleOfRestructuringCostsTable_2157" xlink:to="Locator_us-gaap_RestructuringCostAndReserveAxis_2158" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCostAndReserveAxis" xlink:label="Locator_us-gaap_RestructuringCostAndReserveAxis_2159" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TypeOfRestructuringDomain" xlink:label="Locator_us-gaap_TypeOfRestructuringDomain_2160" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringCostAndReserveAxis_2159" xlink:to="Locator_us-gaap_TypeOfRestructuringDomain_2160" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TypeOfRestructuringDomain" xlink:label="Locator_us-gaap_TypeOfRestructuringDomain_2161" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FacilityClosingMember" xlink:label="Locator_us-gaap_FacilityClosingMember_2162" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_TypeOfRestructuringDomain_2161" xlink:to="Locator_us-gaap_FacilityClosingMember_2162" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TypeOfRestructuringDomain" xlink:label="Locator_us-gaap_TypeOfRestructuringDomain_2163" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeSeveranceMember" xlink:label="Locator_us-gaap_EmployeeSeveranceMember_2164" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_TypeOfRestructuringDomain_2163" xlink:to="Locator_us-gaap_EmployeeSeveranceMember_2164" order="2.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureRESTRUCTURINGCHARGESANDIMPAIRMENTLOSSESNARRATIVEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCostAndReserveLineItems" xlink:label="Locator_us-gaap_RestructuringCostAndReserveLineItems_2165" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringReserve" xlink:label="Locator_us-gaap_RestructuringReserve_2166" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringCostAndReserveLineItems_2165" xlink:to="Locator_us-gaap_RestructuringReserve_2166" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCostAndReserveLineItems" xlink:label="Locator_us-gaap_RestructuringCostAndReserveLineItems_2167" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsForRestructuring" xlink:label="Locator_us-gaap_PaymentsForRestructuring_2168" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringCostAndReserveLineItems_2167" xlink:to="Locator_us-gaap_PaymentsForRestructuring_2168" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TypeOfRestructuringDomain" xlink:label="Locator_us-gaap_TypeOfRestructuringDomain_2243" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FacilityClosingMember" xlink:label="Locator_us-gaap_FacilityClosingMember_2244" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_TypeOfRestructuringDomain_2243" xlink:to="Locator_us-gaap_FacilityClosingMember_2244" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TypeOfRestructuringDomain" xlink:label="Locator_us-gaap_TypeOfRestructuringDomain_2245" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeSeveranceMember" xlink:label="Locator_us-gaap_EmployeeSeveranceMember_2246" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_TypeOfRestructuringDomain_2245" xlink:to="Locator_us-gaap_EmployeeSeveranceMember_2246" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCostAndReserveAxis" xlink:label="Locator_us-gaap_RestructuringCostAndReserveAxis_2229" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RestructuringByLocationDomain" xlink:label="Locator_ttec_RestructuringByLocationDomain_2230" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringCostAndReserveAxis_2229" xlink:to="Locator_ttec_RestructuringByLocationDomain_2230" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RestructuringByLocationDomain" xlink:label="Locator_ttec_RestructuringByLocationDomain_2231" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SpainMember" xlink:label="Locator_ttec_SpainMember_2232" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_RestructuringByLocationDomain_2231" xlink:to="Locator_ttec_SpainMember_2232" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract" xlink:label="Locator_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_2171" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ImpairedLongLivedAssetsHeldAndUsedAssetDescription" xlink:label="Locator_us-gaap_ImpairedLongLivedAssetsHeldAndUsedAssetDescription_2172" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_2171" xlink:to="Locator_us-gaap_ImpairedLongLivedAssetsHeldAndUsedAssetDescription_2172" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract" xlink:label="Locator_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_2173" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ImpairedLongLivedAssetsHeldAndUsedMethodForDeterminingFairValue" xlink:label="Locator_us-gaap_ImpairedLongLivedAssetsHeldAndUsedMethodForDeterminingFairValue_2174" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_2173" xlink:to="Locator_us-gaap_ImpairedLongLivedAssetsHeldAndUsedMethodForDeterminingFairValue_2174" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract" xlink:label="Locator_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_2175" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfAssetImpairmentsTable" xlink:label="Locator_ttec_ScheduleOfAssetImpairmentsTable_2176" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_2175" xlink:to="Locator_ttec_ScheduleOfAssetImpairmentsTable_2176" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfAssetImpairmentsTable" xlink:label="Locator_ttec_ScheduleOfAssetImpairmentsTable_2221" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AssetImpairmentLineItems" xlink:label="Locator_ttec_AssetImpairmentLineItems_2222" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ScheduleOfAssetImpairmentsTable_2221" xlink:to="Locator_ttec_AssetImpairmentLineItems_2222" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AssetImpairmentLineItems" xlink:label="Locator_ttec_AssetImpairmentLineItems_2179" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ImpairmentOfLeasehold" xlink:label="Locator_us-gaap_ImpairmentOfLeasehold_2180" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AssetImpairmentLineItems_2179" xlink:to="Locator_us-gaap_ImpairmentOfLeasehold_2180" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AssetImpairmentLineItems" xlink:label="Locator_ttec_AssetImpairmentLineItems_2181" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ImpairmentOfIntangibleAssetsIndefinitelivedExcludingGoodwill" xlink:label="Locator_us-gaap_ImpairmentOfIntangibleAssetsIndefinitelivedExcludingGoodwill_2182" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AssetImpairmentLineItems_2181" xlink:to="Locator_us-gaap_ImpairmentOfIntangibleAssetsIndefinitelivedExcludingGoodwill_2182" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfAssetImpairmentsTable" xlink:label="Locator_ttec_ScheduleOfAssetImpairmentsTable_2227" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementBusinessSegmentsAxis" xlink:label="Locator_us-gaap_StatementBusinessSegmentsAxis_2228" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ScheduleOfAssetImpairmentsTable_2227" xlink:to="Locator_us-gaap_StatementBusinessSegmentsAxis_2228" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementBusinessSegmentsAxis" xlink:label="Locator_us-gaap_StatementBusinessSegmentsAxis_2233" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentDomain" xlink:label="Locator_us-gaap_SegmentDomain_2234" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementBusinessSegmentsAxis_2233" xlink:to="Locator_us-gaap_SegmentDomain_2234" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentDomain" xlink:label="Locator_us-gaap_SegmentDomain_2235" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerManagementServicesMember" xlink:label="Locator_ttec_CustomerManagementServicesMember_2236" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentDomain_2235" xlink:to="Locator_ttec_CustomerManagementServicesMember_2236" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentDomain" xlink:label="Locator_us-gaap_SegmentDomain_2237" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerGrowthServicesMember" xlink:label="Locator_ttec_CustomerGrowthServicesMember_2238" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentDomain_2237" xlink:to="Locator_ttec_CustomerGrowthServicesMember_2238" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentDomain" xlink:label="Locator_us-gaap_SegmentDomain_2239" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerStrategyServicesMember" xlink:label="Locator_ttec_CustomerStrategyServicesMember_2240" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentDomain_2239" xlink:to="Locator_ttec_CustomerStrategyServicesMember_2240" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract" xlink:label="Locator_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_2177" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfRestructuringAndRelatedCostsTable" xlink:label="Locator_us-gaap_ScheduleOfRestructuringAndRelatedCostsTable_2178" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract_2177" xlink:to="Locator_us-gaap_ScheduleOfRestructuringAndRelatedCostsTable_2178" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfRestructuringAndRelatedCostsTable" xlink:label="Locator_us-gaap_ScheduleOfRestructuringAndRelatedCostsTable_2219" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCostAndReserveLineItems" xlink:label="Locator_us-gaap_RestructuringCostAndReserveLineItems_2220" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfRestructuringAndRelatedCostsTable_2219" xlink:to="Locator_us-gaap_RestructuringCostAndReserveLineItems_2220" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfRestructuringAndRelatedCostsTable" xlink:label="Locator_us-gaap_ScheduleOfRestructuringAndRelatedCostsTable_2223" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCostAndReserveAxis" xlink:label="Locator_us-gaap_RestructuringCostAndReserveAxis_2224" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfRestructuringAndRelatedCostsTable_2223" xlink:to="Locator_us-gaap_RestructuringCostAndReserveAxis_2224" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfRestructuringAndRelatedCostsTable" xlink:label="Locator_us-gaap_ScheduleOfRestructuringAndRelatedCostsTable_2225" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RestructuringReserveAxis" xlink:label="Locator_ttec_RestructuringReserveAxis_2226" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfRestructuringAndRelatedCostsTable_2225" xlink:to="Locator_ttec_RestructuringReserveAxis_2226" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RestructuringReserveAxis" xlink:label="Locator_ttec_RestructuringReserveAxis_2241" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TypeOfRestructuringDomain" xlink:label="Locator_us-gaap_TypeOfRestructuringDomain_2242" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_RestructuringReserveAxis_2241" xlink:to="Locator_us-gaap_TypeOfRestructuringDomain_2242" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureCOMMITMENTSANDCONTINGENCIESDETAILSNARRATIVE">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommitmentsAndContingenciesDisclosureAbstract" xlink:label="Locator_us-gaap_CommitmentsAndContingenciesDisclosureAbstract_2247" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LineOfCreditFacilityLettersOfCreditIssued" xlink:label="Locator_ttec_LineOfCreditFacilityLettersOfCreditIssued_2248" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_CommitmentsAndContingenciesDisclosureAbstract_2247" xlink:to="Locator_ttec_LineOfCreditFacilityLettersOfCreditIssued_2248" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommitmentsAndContingenciesDisclosureAbstract" xlink:label="Locator_us-gaap_CommitmentsAndContingenciesDisclosureAbstract_2249" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LettersOfCreditIssuedOutsideLineOfCreditFacility" xlink:label="Locator_ttec_LettersOfCreditIssuedOutsideLineOfCreditFacility_2250" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_CommitmentsAndContingenciesDisclosureAbstract_2249" xlink:to="Locator_ttec_LettersOfCreditIssuedOutsideLineOfCreditFacility_2250" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommitmentsAndContingenciesDisclosureAbstract" xlink:label="Locator_us-gaap_CommitmentsAndContingenciesDisclosureAbstract_2251" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GainLossOnDispositionOfAssets1" xlink:label="Locator_us-gaap_GainLossOnDispositionOfAssets1_2252" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_CommitmentsAndContingenciesDisclosureAbstract_2251" xlink:to="Locator_us-gaap_GainLossOnDispositionOfAssets1_2252" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommitmentsAndContingenciesDisclosureAbstract" xlink:label="Locator_us-gaap_CommitmentsAndContingenciesDisclosureAbstract_2253" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LossContingenciesTable" xlink:label="Locator_us-gaap_LossContingenciesTable_2254" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_CommitmentsAndContingenciesDisclosureAbstract_2253" xlink:to="Locator_us-gaap_LossContingenciesTable_2254" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LossContingenciesTable" xlink:label="Locator_us-gaap_LossContingenciesTable_2279" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LossContingenciesLineItems" xlink:label="Locator_us-gaap_LossContingenciesLineItems_2280" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LossContingenciesTable_2279" xlink:to="Locator_us-gaap_LossContingenciesLineItems_2280" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LossContingenciesLineItems" xlink:label="Locator_us-gaap_LossContingenciesLineItems_2255" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LossContingencyActionsTakenByPlaintiff" xlink:label="Locator_us-gaap_LossContingencyActionsTakenByPlaintiff_2256" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LossContingenciesLineItems_2255" xlink:to="Locator_us-gaap_LossContingencyActionsTakenByPlaintiff_2256" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LossContingenciesLineItems" xlink:label="Locator_us-gaap_LossContingenciesLineItems_2257" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LossContingencyManagementsAssessmentAndProcess" xlink:label="Locator_us-gaap_LossContingencyManagementsAssessmentAndProcess_2258" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LossContingenciesLineItems_2257" xlink:to="Locator_us-gaap_LossContingencyManagementsAssessmentAndProcess_2258" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LossContingenciesLineItems" xlink:label="Locator_us-gaap_LossContingenciesLineItems_2259" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_JudicialDepositRelatedToLossContingency" xlink:label="Locator_ttec_JudicialDepositRelatedToLossContingency_2260" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LossContingenciesLineItems_2259" xlink:to="Locator_ttec_JudicialDepositRelatedToLossContingency_2260" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LossContingenciesTable" xlink:label="Locator_us-gaap_LossContingenciesTable_2281" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LossContingencyByPlaintiffAxis" xlink:label="Locator_ttec_LossContingencyByPlaintiffAxis_2282" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LossContingenciesTable_2281" xlink:to="Locator_ttec_LossContingencyByPlaintiffAxis_2282" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LossContingencyByPlaintiffAxis" xlink:label="Locator_ttec_LossContingencyByPlaintiffAxis_2283" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LossContingencyPlaintiffDomain" xlink:label="Locator_ttec_LossContingencyPlaintiffDomain_2284" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_LossContingencyByPlaintiffAxis_2283" xlink:to="Locator_ttec_LossContingencyPlaintiffDomain_2284" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LossContingencyPlaintiffDomain" xlink:label="Locator_ttec_LossContingencyPlaintiffDomain_2285" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SaoPaoloBrazilMember" xlink:label="Locator_ttec_SaoPaoloBrazilMember_2286" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_LossContingencyPlaintiffDomain_2285" xlink:to="Locator_ttec_SaoPaoloBrazilMember_2286" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LossContingencyPlaintiffDomain" xlink:label="Locator_ttec_LossContingencyPlaintiffDomain_2287" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GoogleMember" xlink:label="Locator_ttec_GoogleMember_2288" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_LossContingencyPlaintiffDomain_2287" xlink:to="Locator_ttec_GoogleMember_2288" order="2.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/NETINCOMEPERSHAREDILUTEDSHARESTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" xlink:label="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingBasic_2289" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustmentAbstract" xlink:label="Locator_us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustmentAbstract_2290" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingBasic_2289" xlink:to="Locator_us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustmentAbstract_2290" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustmentAbstract" xlink:label="Locator_us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustmentAbstract_2291" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncrementalCommonSharesAttributableToCallOptionsAndWarrants" xlink:label="Locator_us-gaap_IncrementalCommonSharesAttributableToCallOptionsAndWarrants_2292" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustmentAbstract_2291" xlink:to="Locator_us-gaap_IncrementalCommonSharesAttributableToCallOptionsAndWarrants_2292" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustmentAbstract" xlink:label="Locator_us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustmentAbstract_2293" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncrementalCommonSharesAttributableToShareBasedPaymentArrangements" xlink:label="Locator_us-gaap_IncrementalCommonSharesAttributableToShareBasedPaymentArrangements_2294" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustmentAbstract_2293" xlink:to="Locator_us-gaap_IncrementalCommonSharesAttributableToShareBasedPaymentArrangements_2294" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustmentAbstract" xlink:label="Locator_us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustmentAbstract_2295" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncrementalCommonSharesAttributableToContingentlyIssuableShares" xlink:label="Locator_us-gaap_IncrementalCommonSharesAttributableToContingentlyIssuableShares_2296" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustmentAbstract_2295" xlink:to="Locator_us-gaap_IncrementalCommonSharesAttributableToContingentlyIssuableShares_2296" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustmentAbstract" xlink:label="Locator_us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustmentAbstract_2297" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustment" xlink:label="Locator_us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustment_2298" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustmentAbstract_2297" xlink:to="Locator_us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustment_2298" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_NetIncomePerShareAbstract" xlink:label="Locator_ttec_NetIncomePerShareAbstract_2303" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingDilutedDisclosureItemsAbstract" xlink:label="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingDilutedDisclosureItemsAbstract_2304" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_NetIncomePerShareAbstract_2303" xlink:to="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingDilutedDisclosureItemsAbstract_2304" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingDilutedDisclosureItemsAbstract" xlink:label="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingDilutedDisclosureItemsAbstract_2299" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" xlink:label="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingBasic_2300" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingDilutedDisclosureItemsAbstract_2299" xlink:to="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingBasic_2300" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingDilutedDisclosureItemsAbstract" xlink:label="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingDilutedDisclosureItemsAbstract_2301" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" xlink:label="Locator_us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding_2302" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingDilutedDisclosureItemsAbstract_2301" xlink:to="Locator_us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding_2302" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/NETINCOMEPERSHARENARRATIVEDETAILS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_NetIncomePerShareAbstract" xlink:label="Locator_ttec_NetIncomePerShareAbstract_2315" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfAntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareTable" xlink:label="Locator_us-gaap_ScheduleOfAntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareTable_2316" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_NetIncomePerShareAbstract_2315" xlink:to="Locator_us-gaap_ScheduleOfAntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareTable_2316" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfAntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareTable" xlink:label="Locator_us-gaap_ScheduleOfAntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareTable_2331" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareLineItems" xlink:label="Locator_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareLineItems_2332" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfAntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareTable_2331" xlink:to="Locator_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareLineItems_2332" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareLineItems" xlink:label="Locator_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareLineItems_2311" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount" xlink:label="Locator_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount_2312" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareLineItems_2311" xlink:to="Locator_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount_2312" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfAntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareTable" xlink:label="Locator_us-gaap_ScheduleOfAntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareTable_2333" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis" xlink:label="Locator_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_2334" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfAntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareTable_2333" xlink:to="Locator_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_2334" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis" xlink:label="Locator_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_2335" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AntidilutiveSecuritiesNameDomain" xlink:label="Locator_us-gaap_AntidilutiveSecuritiesNameDomain_2336" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_2335" xlink:to="Locator_us-gaap_AntidilutiveSecuritiesNameDomain_2336" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AntidilutiveSecuritiesNameDomain" xlink:label="Locator_us-gaap_AntidilutiveSecuritiesNameDomain_2337" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeStockOptionMember" xlink:label="Locator_us-gaap_EmployeeStockOptionMember_2338" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AntidilutiveSecuritiesNameDomain_2337" xlink:to="Locator_us-gaap_EmployeeStockOptionMember_2338" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AntidilutiveSecuritiesNameDomain" xlink:label="Locator_us-gaap_AntidilutiveSecuritiesNameDomain_2339" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestrictedStockUnitsRSUMember" xlink:label="Locator_us-gaap_RestrictedStockUnitsRSUMember_2340" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AntidilutiveSecuritiesNameDomain_2339" xlink:to="Locator_us-gaap_RestrictedStockUnitsRSUMember_2340" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AntidilutiveSecuritiesNameDomain" xlink:label="Locator_us-gaap_AntidilutiveSecuritiesNameDomain_2341" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PerformanceSharesMember" xlink:label="Locator_us-gaap_PerformanceSharesMember_2342" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AntidilutiveSecuritiesNameDomain_2341" xlink:to="Locator_us-gaap_PerformanceSharesMember_2342" order="3.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureEMPLOYEECOMPENSATIONPLANSNARRATIVEDETAILS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_2353" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DescriptionOfDefinedContributionPensionAndOtherPostretirementPlans" xlink:label="Locator_us-gaap_DescriptionOfDefinedContributionPensionAndOtherPostretirementPlans_2354" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_2353" xlink:to="Locator_us-gaap_DescriptionOfDefinedContributionPensionAndOtherPostretirementPlans_2354" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_2355" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DefinedContributionPlanCostRecognized" xlink:label="Locator_us-gaap_DefinedContributionPlanCostRecognized_2356" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_2355" xlink:to="Locator_us-gaap_DefinedContributionPlanCostRecognized_2356" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_2357" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardDescription" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardDescription_2358" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_2357" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardDescription_2358" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_2359" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAuthorized" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAuthorized_2360" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_2359" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAuthorized_2360" order="4.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_2361" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAvailableForGrant" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAvailableForGrant_2362" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_2361" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAvailableForGrant_2362" order="5.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_2363" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfEmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsTable" xlink:label="Locator_us-gaap_ScheduleOfEmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsTable_2364" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_2363" xlink:to="Locator_us-gaap_ScheduleOfEmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsTable_2364" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfEmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsTable" xlink:label="Locator_us-gaap_ScheduleOfEmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsTable_2421" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems" xlink:label="Locator_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems_2422" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfEmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsTable_2421" xlink:to="Locator_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems_2422" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems" xlink:label="Locator_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems_2343" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensation" xlink:label="Locator_us-gaap_ShareBasedCompensation_2344" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems_2343" xlink:to="Locator_us-gaap_ShareBasedCompensation_2344" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems" xlink:label="Locator_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems_2345" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized" xlink:label="Locator_us-gaap_EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized_2346" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems_2345" xlink:to="Locator_us-gaap_EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized_2346" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems" xlink:label="Locator_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems_2347" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod_2348" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems_2347" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod_2348" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems" xlink:label="Locator_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems_2349" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardAwardRequisiteServicePeriod1" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardAwardRequisiteServicePeriod1_2350" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems_2349" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardAwardRequisiteServicePeriod1_2350" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfEmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsTable" xlink:label="Locator_us-gaap_ScheduleOfEmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsTable_2423" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeStatementLocationAxis" xlink:label="Locator_us-gaap_IncomeStatementLocationAxis_2424" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfEmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsTable_2423" xlink:to="Locator_us-gaap_IncomeStatementLocationAxis_2424" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeStatementLocationAxis" xlink:label="Locator_us-gaap_IncomeStatementLocationAxis_2429" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeStatementLocationDomain" xlink:label="Locator_us-gaap_IncomeStatementLocationDomain_2430" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeStatementLocationAxis_2429" xlink:to="Locator_us-gaap_IncomeStatementLocationDomain_2430" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeStatementLocationDomain" xlink:label="Locator_us-gaap_IncomeStatementLocationDomain_2437" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostOfSalesMember" xlink:label="Locator_us-gaap_CostOfSalesMember_2438" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeStatementLocationDomain_2437" xlink:to="Locator_us-gaap_CostOfSalesMember_2438" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeStatementLocationDomain" xlink:label="Locator_us-gaap_IncomeStatementLocationDomain_2439" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SellingGeneralAndAdministrativeExpensesMember" xlink:label="Locator_us-gaap_SellingGeneralAndAdministrativeExpensesMember_2440" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeStatementLocationDomain_2439" xlink:to="Locator_us-gaap_SellingGeneralAndAdministrativeExpensesMember_2440" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfEmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsTable" xlink:label="Locator_us-gaap_ScheduleOfEmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsTable_2425" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AwardTypeAxis" xlink:label="Locator_us-gaap_AwardTypeAxis_2426" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfEmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsTable_2425" xlink:to="Locator_us-gaap_AwardTypeAxis_2426" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AwardTypeAxis" xlink:label="Locator_us-gaap_AwardTypeAxis_2435" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardAwardTypeAndPlanNameDomain" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardAwardTypeAndPlanNameDomain_2436" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AwardTypeAxis_2435" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardAwardTypeAndPlanNameDomain_2436" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardAwardTypeAndPlanNameDomain" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardAwardTypeAndPlanNameDomain_2433" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestrictedStockUnitsRSUMember" xlink:label="Locator_us-gaap_RestrictedStockUnitsRSUMember_2434" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardAwardTypeAndPlanNameDomain_2433" xlink:to="Locator_us-gaap_RestrictedStockUnitsRSUMember_2434" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardAwardTypeAndPlanNameDomain" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardAwardTypeAndPlanNameDomain_2431" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeStockOptionMember" xlink:label="Locator_us-gaap_EmployeeStockOptionMember_2432" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardAwardTypeAndPlanNameDomain_2431" xlink:to="Locator_us-gaap_EmployeeStockOptionMember_2432" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfEmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsTable" xlink:label="Locator_us-gaap_ScheduleOfEmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsTable_2427" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_KeyEmployeeAxis" xlink:label="Locator_ttec_KeyEmployeeAxis_2428" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfEmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsTable_2427" xlink:to="Locator_ttec_KeyEmployeeAxis_2428" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_KeyEmployeeAxis" xlink:label="Locator_ttec_KeyEmployeeAxis_2441" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_KeyEmployeesDomain" xlink:label="Locator_ttec_KeyEmployeesDomain_2442" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_KeyEmployeeAxis_2441" xlink:to="Locator_ttec_KeyEmployeesDomain_2442" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_KeyEmployeesDomain" xlink:label="Locator_ttec_KeyEmployeesDomain_2443" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_KeyEmployee1Member" xlink:label="Locator_ttec_KeyEmployee1Member_2444" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_KeyEmployeesDomain_2443" xlink:to="Locator_ttec_KeyEmployee1Member_2444" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_KeyEmployeesDomain" xlink:label="Locator_ttec_KeyEmployeesDomain_2445" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_KeyEmployee2Member" xlink:label="Locator_ttec_KeyEmployee2Member_2446" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_KeyEmployeesDomain_2445" xlink:to="Locator_ttec_KeyEmployee2Member_2446" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_2365" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense" xlink:label="Locator_us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense_2366" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_2365" xlink:to="Locator_us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense_2366" order="7.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_2367" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue_2368" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_2367" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue_2368" order="8.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_2369" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalIntrinsicValue" xlink:label="Locator_ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalIntrinsicValue_2370" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_2369" xlink:to="Locator_ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalIntrinsicValue_2370" order="9.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_2371" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedInPeriodTotalIntrinsicValue" xlink:label="Locator_ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedInPeriodTotalIntrinsicValue_2372" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_2371" xlink:to="Locator_ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedInPeriodTotalIntrinsicValue_2372" order="10.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_2373" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriodWeightedAverageGrantDateFairValue" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriodWeightedAverageGrantDateFairValue_2374" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_2373" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriodWeightedAverageGrantDateFairValue_2374" order="11.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_2375" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesInPeriodTotalIntrinsicValue" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesInPeriodTotalIntrinsicValue_2376" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_2375" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesInPeriodTotalIntrinsicValue_2376" order="12.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_2377" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedInPeriodFairValue1" xlink:label="Locator_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedInPeriodFairValue1_2378" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_2377" xlink:to="Locator_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedInPeriodFairValue1_2378" order="13.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_2379" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProceedsFromStockOptionsExercised" xlink:label="Locator_us-gaap_ProceedsFromStockOptionsExercised_2380" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_2379" xlink:to="Locator_us-gaap_ProceedsFromStockOptionsExercised_2380" order="14.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_2381" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitRealizedFromExerciseOfStockOptions" xlink:label="Locator_us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitRealizedFromExerciseOfStockOptions_2382" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_2381" xlink:to="Locator_us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitRealizedFromExerciseOfStockOptions_2382" order="15.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/STOCKREPURCHASEPROGRAM">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_StockRepurchaseProgramAbstract" xlink:label="Locator_ttec_StockRepurchaseProgramAbstract_2447" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TreasuryStockTextBlock" xlink:label="Locator_us-gaap_TreasuryStockTextBlock_2448" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_StockRepurchaseProgramAbstract_2447" xlink:to="Locator_us-gaap_TreasuryStockTextBlock_2448" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/RELATEDPARTYTRANSACTIONS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyTransactionsAbstract" xlink:label="Locator_us-gaap_RelatedPartyTransactionsAbstract_2449" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyTransactionsDisclosureTextBlock" xlink:label="Locator_us-gaap_RelatedPartyTransactionsDisclosureTextBlock_2450" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RelatedPartyTransactionsAbstract_2449" xlink:to="Locator_us-gaap_RelatedPartyTransactionsDisclosureTextBlock_2450" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/OTHERFINANCIALINFORMATION">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherFinancialInformationAbstract" xlink:label="Locator_ttec_OtherFinancialInformationAbstract_2451" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherFinancialInformationDisclosureTextBlock" xlink:label="Locator_ttec_OtherFinancialInformationDisclosureTextBlock_2452" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherFinancialInformationAbstract_2451" xlink:to="Locator_ttec_OtherFinancialInformationDisclosureTextBlock_2452" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DECONSOLIDATIONOFASUBSIDIARY">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeconsolidationOfSubsidiaryAbstract" xlink:label="Locator_ttec_DeconsolidationOfSubsidiaryAbstract_2453" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeconsolidationOfSubsidiaryDisclosureTextBlock" xlink:label="Locator_ttec_DeconsolidationOfSubsidiaryDisclosureTextBlock_2454" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DeconsolidationOfSubsidiaryAbstract_2453" xlink:to="Locator_ttec_DeconsolidationOfSubsidiaryDisclosureTextBlock_2454" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/QUARTERLYFINANCIALDATAUNAUDITED">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_2455" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationTextBlock" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationTextBlock_2456" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_2455" xlink:to="Locator_us-gaap_QuarterlyFinancialInformationTextBlock_2456" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/ACCUMULATEDOTHERCOMPREHENSIVEINCOMELOSS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossAbstract" xlink:label="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossAbstract_2457" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossDisclosureTextBlock" xlink:label="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossDisclosureTextBlock_2458" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossAbstract_2457" xlink:to="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossDisclosureTextBlock_2458" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/LEASES">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LeasesAbstract" xlink:label="Locator_us-gaap_LeasesAbstract_2459" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LeasesOfLesseeDisclosureTextBlock" xlink:label="Locator_us-gaap_LeasesOfLesseeDisclosureTextBlock_2460" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LeasesAbstract_2459" xlink:to="Locator_us-gaap_LeasesOfLesseeDisclosureTextBlock_2460" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DEFERREDREVENUEANDCOSTS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenueDisclosureAbstract" xlink:label="Locator_us-gaap_DeferredRevenueDisclosureAbstract_2461" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenueDisclosureTextBlock" xlink:label="Locator_us-gaap_DeferredRevenueDisclosureTextBlock_2462" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredRevenueDisclosureAbstract_2461" xlink:to="Locator_us-gaap_DeferredRevenueDisclosureTextBlock_2462" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/INDEBTEDNESS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DebtDisclosureAbstract" xlink:label="Locator_us-gaap_DebtDisclosureAbstract_2463" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DebtDisclosureTextBlock" xlink:label="Locator_us-gaap_DebtDisclosureTextBlock_2464" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DebtDisclosureAbstract_2463" xlink:to="Locator_us-gaap_DebtDisclosureTextBlock_2464" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/CONTRACTACQUISITIONCOSTS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsAbstract" xlink:label="Locator_ttec_ContractAcquisitionCostsAbstract_2465" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsDisclosureTextBlock" xlink:label="Locator_ttec_ContractAcquisitionCostsDisclosureTextBlock_2466" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ContractAcquisitionCostsAbstract_2465" xlink:to="Locator_ttec_ContractAcquisitionCostsDisclosureTextBlock_2466" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/PROPERTYPLANTANDEQUIPMENT">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentAbstract" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentAbstract_2467" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentDisclosureTextBlock" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentDisclosureTextBlock_2468" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_PropertyPlantAndEquipmentAbstract_2467" xlink:to="Locator_us-gaap_PropertyPlantAndEquipmentDisclosureTextBlock_2468" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/ACCOUNTSRECEIVABLEANDSIGNIFICANTCLIENTSTABLES">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccountsReceivableAndSignificantClientsAbstract" xlink:label="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2469" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfAccountsNotesLoansAndFinancingReceivableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfAccountsNotesLoansAndFinancingReceivableTextBlock_2470" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2469" xlink:to="Locator_us-gaap_ScheduleOfAccountsNotesLoansAndFinancingReceivableTextBlock_2470" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccountsReceivableAndSignificantClientsAbstract" xlink:label="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2471" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AllowanceForDoubtfulAccountsReceivableRollforwardTableTextBlock" xlink:label="Locator_ttec_AllowanceForDoubtfulAccountsReceivableRollforwardTableTextBlock_2472" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2471" xlink:to="Locator_ttec_AllowanceForDoubtfulAccountsReceivableRollforwardTableTextBlock_2472" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccountsReceivableAndSignificantClientsAbstract" xlink:label="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2473" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfRevenueByMajorCustomersByReportingSegmentsTableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfRevenueByMajorCustomersByReportingSegmentsTableTextBlock_2474" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2473" xlink:to="Locator_us-gaap_ScheduleOfRevenueByMajorCustomersByReportingSegmentsTableTextBlock_2474" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccountsReceivableAndSignificantClientsAbstract" xlink:label="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2475" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfAccountsReceivableBySignificantClientTableTextBlock" xlink:label="Locator_ttec_ScheduleOfAccountsReceivableBySignificantClientTableTextBlock_2476" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2475" xlink:to="Locator_ttec_ScheduleOfAccountsReceivableBySignificantClientTableTextBlock_2476" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/PROPERTYPLANTANDEQUIPMENTTABLES">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentAbstract" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentAbstract_2477" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentTextBlock" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentTextBlock_2478" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_PropertyPlantAndEquipmentAbstract_2477" xlink:to="Locator_us-gaap_PropertyPlantAndEquipmentTextBlock_2478" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/CONTRACTACQUISITIONCOSTSTABLES">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsAbstract" xlink:label="Locator_ttec_ContractAcquisitionCostsAbstract_2479" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfContractAcquisitionCostsTableTextBlock" xlink:label="Locator_ttec_ScheduleOfContractAcquisitionCostsTableTextBlock_2480" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ContractAcquisitionCostsAbstract_2479" xlink:to="Locator_ttec_ScheduleOfContractAcquisitionCostsTableTextBlock_2480" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsAbstract" xlink:label="Locator_ttec_ContractAcquisitionCostsAbstract_2481" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfFutureAmortizationOfContractAcquisitionCostsTableTextBlock" xlink:label="Locator_ttec_ScheduleOfFutureAmortizationOfContractAcquisitionCostsTableTextBlock_2482" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ContractAcquisitionCostsAbstract_2481" xlink:to="Locator_ttec_ScheduleOfFutureAmortizationOfContractAcquisitionCostsTableTextBlock_2482" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/OTHERINTANGIBLEASSETSTABLES">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAbstract" xlink:label="Locator_ttec_OtherIntangibleAssetsAbstract_2483" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfIntangibleAssetsExcludingGoodwillTableTextBlock" xlink:label="Locator_ttec_ScheduleOfIntangibleAssetsExcludingGoodwillTableTextBlock_2484" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherIntangibleAssetsAbstract_2483" xlink:to="Locator_ttec_ScheduleOfIntangibleAssetsExcludingGoodwillTableTextBlock_2484" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAbstract" xlink:label="Locator_ttec_OtherIntangibleAssetsAbstract_2485" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleofFiniteLivedIntangibleAssetsFutureAmortizationExpenseTableTextBlock" xlink:label="Locator_us-gaap_ScheduleofFiniteLivedIntangibleAssetsFutureAmortizationExpenseTableTextBlock_2486" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherIntangibleAssetsAbstract_2485" xlink:to="Locator_us-gaap_ScheduleofFiniteLivedIntangibleAssetsFutureAmortizationExpenseTableTextBlock_2486" order="2.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureINCOMETAXESTABLES">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_2487" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfIncomeBeforeIncomeTaxDomesticAndForeignTableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfIncomeBeforeIncomeTaxDomesticAndForeignTableTextBlock_2488" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_2487" xlink:to="Locator_us-gaap_ScheduleOfIncomeBeforeIncomeTaxDomesticAndForeignTableTextBlock_2488" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_2489" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfComponentsOfIncomeTaxExpenseBenefitTableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfComponentsOfIncomeTaxExpenseBenefitTableTextBlock_2490" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_2489" xlink:to="Locator_us-gaap_ScheduleOfComponentsOfIncomeTaxExpenseBenefitTableTextBlock_2490" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_2491" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfEffectiveIncomeTaxRateReconciliationTableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfEffectiveIncomeTaxRateReconciliationTableTextBlock_2492" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_2491" xlink:to="Locator_us-gaap_ScheduleOfEffectiveIncomeTaxRateReconciliationTableTextBlock_2492" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_2493" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfDeferredTaxAssetsAndLiabilitiesTableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfDeferredTaxAssetsAndLiabilitiesTableTextBlock_2494" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_2493" xlink:to="Locator_us-gaap_ScheduleOfDeferredTaxAssetsAndLiabilitiesTableTextBlock_2494" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_2495" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfChangeInValuationAllowanceTableTextBlock" xlink:label="Locator_ttec_ScheduleOfChangeInValuationAllowanceTableTextBlock_2496" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_2495" xlink:to="Locator_ttec_ScheduleOfChangeInValuationAllowanceTableTextBlock_2496" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_2497" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SummaryOfOperatingLossCarryforwardsTextBlock" xlink:label="Locator_us-gaap_SummaryOfOperatingLossCarryforwardsTextBlock_2498" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_2497" xlink:to="Locator_us-gaap_SummaryOfOperatingLossCarryforwardsTextBlock_2498" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_2499" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SummaryOfIncomeTaxContingenciesTextBlock" xlink:label="Locator_us-gaap_SummaryOfIncomeTaxContingenciesTextBlock_2500" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_2499" xlink:to="Locator_us-gaap_SummaryOfIncomeTaxContingenciesTextBlock_2500" order="7.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_2501" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SummaryOfIncomeTaxExaminationsTextBlock" xlink:label="Locator_us-gaap_SummaryOfIncomeTaxExaminationsTextBlock_2502" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_2501" xlink:to="Locator_us-gaap_SummaryOfIncomeTaxExaminationsTextBlock_2502" order="8.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureDEFERREDREVENUEANDCOSTSTABLES">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenueDisclosureAbstract" xlink:label="Locator_us-gaap_DeferredRevenueDisclosureAbstract_2503" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredRevenueTableTextBlock" xlink:label="Locator_ttec_DeferredRevenueTableTextBlock_2504" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredRevenueDisclosureAbstract_2503" xlink:to="Locator_ttec_DeferredRevenueTableTextBlock_2504" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenueDisclosureAbstract" xlink:label="Locator_us-gaap_DeferredRevenueDisclosureAbstract_2505" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredCostsTableTextBlock" xlink:label="Locator_ttec_DeferredCostsTableTextBlock_2506" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredRevenueDisclosureAbstract_2505" xlink:to="Locator_ttec_DeferredCostsTableTextBlock_2506" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/LEASESTABLES">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LeasesAbstract" xlink:label="Locator_us-gaap_LeasesAbstract_2507" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfFutureMinimumRentalPaymentsForOperatingLeasesTableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfFutureMinimumRentalPaymentsForOperatingLeasesTableTextBlock_2508" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LeasesAbstract_2507" xlink:to="Locator_us-gaap_ScheduleOfFutureMinimumRentalPaymentsForOperatingLeasesTableTextBlock_2508" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LeasesAbstract" xlink:label="Locator_us-gaap_LeasesAbstract_2509" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfChangeInAssetRetirementObligationTableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfChangeInAssetRetirementObligationTableTextBlock_2510" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LeasesAbstract_2509" xlink:to="Locator_us-gaap_ScheduleOfChangeInAssetRetirementObligationTableTextBlock_2510" order="2.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureACCUMULATEDOTHERCOMPREHENSIVEINCOMELOSSTABLES">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossAbstract" xlink:label="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossAbstract_2511" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfAccumulatedOtherComprehensiveIncomeLossTableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfAccumulatedOtherComprehensiveIncomeLossTableTextBlock_2512" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossAbstract_2511" xlink:to="Locator_us-gaap_ScheduleOfAccumulatedOtherComprehensiveIncomeLossTableTextBlock_2512" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossAbstract" xlink:label="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossAbstract_2513" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DisclosureOfReclassificationAmountTextBlock" xlink:label="Locator_us-gaap_DisclosureOfReclassificationAmountTextBlock_2514" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossAbstract_2513" xlink:to="Locator_us-gaap_DisclosureOfReclassificationAmountTextBlock_2514" order="2.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/EMPLOYEECOMPENSATIONPLANSTABLES">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_2515" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfShareBasedCompensationRestrictedStockUnitsAwardActivityTableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfShareBasedCompensationRestrictedStockUnitsAwardActivityTableTextBlock_2516" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_2515" xlink:to="Locator_us-gaap_ScheduleOfShareBasedCompensationRestrictedStockUnitsAwardActivityTableTextBlock_2516" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_2517" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfShareBasedPaymentAwardStockOptionsValuationAssumptionsTableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfShareBasedPaymentAwardStockOptionsValuationAssumptionsTableTextBlock_2518" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_2517" xlink:to="Locator_us-gaap_ScheduleOfShareBasedPaymentAwardStockOptionsValuationAssumptionsTableTextBlock_2518" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_2519" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingAndExercisableTableTextBlock" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingAndExercisableTableTextBlock_2520" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_2519" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingAndExercisableTableTextBlock_2520" order="3.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/OTHERFINANCIALINFORMATIONTABLES">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherFinancialInformationAbstract" xlink:label="Locator_ttec_OtherFinancialInformationAbstract_2521" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SelfInsuranceLiabilitiesTableTextBlock" xlink:label="Locator_ttec_SelfInsuranceLiabilitiesTableTextBlock_2522" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherFinancialInformationAbstract_2521" xlink:to="Locator_ttec_SelfInsuranceLiabilitiesTableTextBlock_2522" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/QUARTERLYFINANCIALDATAUNAUDITEDTABLES">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_2523" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfQuarterlyFinancialInformationTableTextBlock" xlink:label="Locator_us-gaap_ScheduleOfQuarterlyFinancialInformationTableTextBlock_2524" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_2523" xlink:to="Locator_us-gaap_ScheduleOfQuarterlyFinancialInformationTableTextBlock_2524" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureINCOMETAXESSOURCESOFPRETAXINCOMETABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_2525" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeLossFromContinuingOperationsBeforeIncomeTaxesAndMinorityInterestAbstract" xlink:label="Locator_ttec_IncomeLossFromContinuingOperationsBeforeIncomeTaxesAndMinorityInterestAbstract_2526" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_2525" xlink:to="Locator_ttec_IncomeLossFromContinuingOperationsBeforeIncomeTaxesAndMinorityInterestAbstract_2526" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeLossFromContinuingOperationsBeforeIncomeTaxesAndMinorityInterestAbstract" xlink:label="Locator_ttec_IncomeLossFromContinuingOperationsBeforeIncomeTaxesAndMinorityInterestAbstract_2527" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic" xlink:label="Locator_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic_2528" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_IncomeLossFromContinuingOperationsBeforeIncomeTaxesAndMinorityInterestAbstract_2527" xlink:to="Locator_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic_2528" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeLossFromContinuingOperationsBeforeIncomeTaxesAndMinorityInterestAbstract" xlink:label="Locator_ttec_IncomeLossFromContinuingOperationsBeforeIncomeTaxesAndMinorityInterestAbstract_2529" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign" xlink:label="Locator_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign_2530" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_IncomeLossFromContinuingOperationsBeforeIncomeTaxesAndMinorityInterestAbstract_2529" xlink:to="Locator_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign_2530" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign" xlink:label="Locator_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign_2531" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments" xlink:label="Locator_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments_2532" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign_2531" xlink:to="Locator_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments_2532" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/INCOMETAXESPROVISIONTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_2537" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExpenseBenefitContinuingOperationsAbstract" xlink:label="Locator_us-gaap_IncomeTaxExpenseBenefitContinuingOperationsAbstract_2538" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_2537" xlink:to="Locator_us-gaap_IncomeTaxExpenseBenefitContinuingOperationsAbstract_2538" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExpenseBenefitContinuingOperationsAbstract" xlink:label="Locator_us-gaap_IncomeTaxExpenseBenefitContinuingOperationsAbstract_2541" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CurrentFederalTaxExpenseBenefit" xlink:label="Locator_us-gaap_CurrentFederalTaxExpenseBenefit_2542" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxExpenseBenefitContinuingOperationsAbstract_2541" xlink:to="Locator_us-gaap_CurrentFederalTaxExpenseBenefit_2542" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExpenseBenefitContinuingOperationsAbstract" xlink:label="Locator_us-gaap_IncomeTaxExpenseBenefitContinuingOperationsAbstract_2543" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CurrentStateAndLocalTaxExpenseBenefit" xlink:label="Locator_us-gaap_CurrentStateAndLocalTaxExpenseBenefit_2544" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxExpenseBenefitContinuingOperationsAbstract_2543" xlink:to="Locator_us-gaap_CurrentStateAndLocalTaxExpenseBenefit_2544" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExpenseBenefitContinuingOperationsAbstract" xlink:label="Locator_us-gaap_IncomeTaxExpenseBenefitContinuingOperationsAbstract_2545" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CurrentForeignTaxExpenseBenefit" xlink:label="Locator_us-gaap_CurrentForeignTaxExpenseBenefit_2546" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxExpenseBenefitContinuingOperationsAbstract_2545" xlink:to="Locator_us-gaap_CurrentForeignTaxExpenseBenefit_2546" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CurrentForeignTaxExpenseBenefit" xlink:label="Locator_us-gaap_CurrentForeignTaxExpenseBenefit_2547" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CurrentIncomeTaxExpenseBenefit" xlink:label="Locator_us-gaap_CurrentIncomeTaxExpenseBenefit_2548" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_CurrentForeignTaxExpenseBenefit_2547" xlink:to="Locator_us-gaap_CurrentIncomeTaxExpenseBenefit_2548" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_2539" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredIncomeTaxExpenseBenefitContinuingOperationsAbstract" xlink:label="Locator_us-gaap_DeferredIncomeTaxExpenseBenefitContinuingOperationsAbstract_2540" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_2539" xlink:to="Locator_us-gaap_DeferredIncomeTaxExpenseBenefitContinuingOperationsAbstract_2540" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredIncomeTaxExpenseBenefitContinuingOperationsAbstract" xlink:label="Locator_us-gaap_DeferredIncomeTaxExpenseBenefitContinuingOperationsAbstract_2555" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredFederalIncomeTaxExpenseBenefit" xlink:label="Locator_us-gaap_DeferredFederalIncomeTaxExpenseBenefit_2556" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredIncomeTaxExpenseBenefitContinuingOperationsAbstract_2555" xlink:to="Locator_us-gaap_DeferredFederalIncomeTaxExpenseBenefit_2556" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredIncomeTaxExpenseBenefitContinuingOperationsAbstract" xlink:label="Locator_us-gaap_DeferredIncomeTaxExpenseBenefitContinuingOperationsAbstract_2557" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredStateAndLocalIncomeTaxExpenseBenefit" xlink:label="Locator_us-gaap_DeferredStateAndLocalIncomeTaxExpenseBenefit_2558" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredIncomeTaxExpenseBenefitContinuingOperationsAbstract_2557" xlink:to="Locator_us-gaap_DeferredStateAndLocalIncomeTaxExpenseBenefit_2558" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredIncomeTaxExpenseBenefitContinuingOperationsAbstract" xlink:label="Locator_us-gaap_DeferredIncomeTaxExpenseBenefitContinuingOperationsAbstract_2559" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredForeignIncomeTaxExpenseBenefit" xlink:label="Locator_us-gaap_DeferredForeignIncomeTaxExpenseBenefit_2560" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredIncomeTaxExpenseBenefitContinuingOperationsAbstract_2559" xlink:to="Locator_us-gaap_DeferredForeignIncomeTaxExpenseBenefit_2560" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredForeignIncomeTaxExpenseBenefit" xlink:label="Locator_us-gaap_DeferredForeignIncomeTaxExpenseBenefit_2561" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredIncomeTaxExpenseBenefit" xlink:label="Locator_us-gaap_DeferredIncomeTaxExpenseBenefit_2562" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredForeignIncomeTaxExpenseBenefit_2561" xlink:to="Locator_us-gaap_DeferredIncomeTaxExpenseBenefit_2562" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredForeignIncomeTaxExpenseBenefit" xlink:label="Locator_us-gaap_DeferredForeignIncomeTaxExpenseBenefit_2563" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExpenseBenefit" xlink:label="Locator_us-gaap_IncomeTaxExpenseBenefit_2564" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredForeignIncomeTaxExpenseBenefit_2563" xlink:to="Locator_us-gaap_IncomeTaxExpenseBenefit_2564" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureINCOMETAXESTAXRATERECONCILIATIONTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_2575" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExpenseBenefitContinuingOperationsIncomeTaxReconciliationAbstract" xlink:label="Locator_us-gaap_IncomeTaxExpenseBenefitContinuingOperationsIncomeTaxReconciliationAbstract_2576" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_2575" xlink:to="Locator_us-gaap_IncomeTaxExpenseBenefitContinuingOperationsIncomeTaxReconciliationAbstract_2576" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExpenseBenefitContinuingOperationsIncomeTaxReconciliationAbstract" xlink:label="Locator_us-gaap_IncomeTaxExpenseBenefitContinuingOperationsIncomeTaxReconciliationAbstract_2577" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2578" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxExpenseBenefitContinuingOperationsIncomeTaxReconciliationAbstract_2577" xlink:to="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2578" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2581" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationStateAndLocalIncomeTaxes" xlink:label="Locator_us-gaap_IncomeTaxReconciliationStateAndLocalIncomeTaxes_2582" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2581" xlink:to="Locator_us-gaap_IncomeTaxReconciliationStateAndLocalIncomeTaxes_2582" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2583" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance" xlink:label="Locator_us-gaap_IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance_2584" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2583" xlink:to="Locator_us-gaap_IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance_2584" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2585" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationForeignIncomeTaxRateDifferential" xlink:label="Locator_us-gaap_IncomeTaxReconciliationForeignIncomeTaxRateDifferential_2586" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2585" xlink:to="Locator_us-gaap_IncomeTaxReconciliationForeignIncomeTaxRateDifferential_2586" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2587" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationForeignWithholdingTaxes" xlink:label="Locator_ttec_IncomeTaxReconciliationForeignWithholdingTaxes_2588" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2587" xlink:to="Locator_ttec_IncomeTaxReconciliationForeignWithholdingTaxes_2588" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2589" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits" xlink:label="Locator_ttec_IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits_2590" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2589" xlink:to="Locator_ttec_IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits_2590" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2591" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationNondeductibleExpenseShareBasedCompensationCost" xlink:label="Locator_us-gaap_IncomeTaxReconciliationNondeductibleExpenseShareBasedCompensationCost_2592" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2591" xlink:to="Locator_us-gaap_IncomeTaxReconciliationNondeductibleExpenseShareBasedCompensationCost_2592" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2593" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationTaxContingencies" xlink:label="Locator_us-gaap_IncomeTaxReconciliationTaxContingencies_2594" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2593" xlink:to="Locator_us-gaap_IncomeTaxReconciliationTaxContingencies_2594" order="7.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2595" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationNondeductibleExpenseOther" xlink:label="Locator_us-gaap_IncomeTaxReconciliationNondeductibleExpenseOther_2596" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2595" xlink:to="Locator_us-gaap_IncomeTaxReconciliationNondeductibleExpenseOther_2596" order="8.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2597" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationForeignBranchOperations" xlink:label="Locator_ttec_IncomeTaxReconciliationForeignBranchOperations_2598" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2597" xlink:to="Locator_ttec_IncomeTaxReconciliationForeignBranchOperations_2598" order="9.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2599" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationMinorityInterestIncomeExpense" xlink:label="Locator_us-gaap_IncomeTaxReconciliationMinorityInterestIncomeExpense_2600" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2599" xlink:to="Locator_us-gaap_IncomeTaxReconciliationMinorityInterestIncomeExpense_2600" order="10.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2601" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationDeductionsDividends" xlink:label="Locator_us-gaap_IncomeTaxReconciliationDeductionsDividends_2602" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2601" xlink:to="Locator_us-gaap_IncomeTaxReconciliationDeductionsDividends_2602" order="11.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2603" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability" xlink:label="Locator_ttec_IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability_2604" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2603" xlink:to="Locator_ttec_IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability_2604" order="12.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2605" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationChangeInEnactedTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationChangeInEnactedTaxRate_2606" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2605" xlink:to="Locator_us-gaap_IncomeTaxReconciliationChangeInEnactedTaxRate_2606" order="13.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2607" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationTaxSettlements" xlink:label="Locator_us-gaap_IncomeTaxReconciliationTaxSettlements_2608" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2607" xlink:to="Locator_us-gaap_IncomeTaxReconciliationTaxSettlements_2608" order="14.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2609" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationIncreaseCanadaCraTaxDecision" xlink:label="Locator_ttec_IncomeTaxReconciliationIncreaseCanadaCraTaxDecision_2610" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2609" xlink:to="Locator_ttec_IncomeTaxReconciliationIncreaseCanadaCraTaxDecision_2610" order="15.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2611" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationTaxCreditsOther" xlink:label="Locator_us-gaap_IncomeTaxReconciliationTaxCreditsOther_2612" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2611" xlink:to="Locator_us-gaap_IncomeTaxReconciliationTaxCreditsOther_2612" order="16.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2613" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount" xlink:label="Locator_ttec_EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount_2614" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2613" xlink:to="Locator_ttec_EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount_2614" order="17.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2615" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationOtherReconcilingItems" xlink:label="Locator_us-gaap_IncomeTaxReconciliationOtherReconcilingItems_2616" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_2615" xlink:to="Locator_us-gaap_IncomeTaxReconciliationOtherReconcilingItems_2616" order="18.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExpenseBenefitContinuingOperationsIncomeTaxReconciliationAbstract" xlink:label="Locator_us-gaap_IncomeTaxExpenseBenefitContinuingOperationsIncomeTaxReconciliationAbstract_2579" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExpenseBenefit" xlink:label="Locator_us-gaap_IncomeTaxExpenseBenefit_2580" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxExpenseBenefitContinuingOperationsIncomeTaxReconciliationAbstract_2579" xlink:to="Locator_us-gaap_IncomeTaxExpenseBenefit_2580" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureINCOMETAXESDTAANDDTLTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_2655" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxAssetsAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2656" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_2655" xlink:to="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2656" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxAssetsAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2659" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsEmployeeCompensation" xlink:label="Locator_us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsEmployeeCompensation_2660" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2659" xlink:to="Locator_us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsEmployeeCompensation_2660" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxAssetsAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2661" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAllowanceForDoubtfulAccounts" xlink:label="Locator_us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAllowanceForDoubtfulAccounts_2662" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2661" xlink:to="Locator_us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAllowanceForDoubtfulAccounts_2662" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxAssetsAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2663" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxAssetsDepreciationAndAmortization" xlink:label="Locator_ttec_DeferredTaxAssetsDepreciationAndAmortization_2664" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2663" xlink:to="Locator_ttec_DeferredTaxAssetsDepreciationAndAmortization_2664" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxAssetsAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2665" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsDeferredRent" xlink:label="Locator_us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsDeferredRent_2666" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2665" xlink:to="Locator_us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsDeferredRent_2666" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxAssetsAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2667" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsOperatingLossCarryforwards" xlink:label="Locator_us-gaap_DeferredTaxAssetsOperatingLossCarryforwards_2668" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2667" xlink:to="Locator_us-gaap_DeferredTaxAssetsOperatingLossCarryforwards_2668" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxAssetsAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2669" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsShareBasedCompensationCost" xlink:label="Locator_us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsShareBasedCompensationCost_2670" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2669" xlink:to="Locator_us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsShareBasedCompensationCost_2670" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxAssetsAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2671" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsDeferredIncome" xlink:label="Locator_us-gaap_DeferredTaxAssetsDeferredIncome_2672" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2671" xlink:to="Locator_us-gaap_DeferredTaxAssetsDeferredIncome_2672" order="7.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxAssetsAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2673" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsTaxCreditCarryforwards" xlink:label="Locator_us-gaap_DeferredTaxAssetsTaxCreditCarryforwards_2674" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2673" xlink:to="Locator_us-gaap_DeferredTaxAssetsTaxCreditCarryforwards_2674" order="8.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxAssetsAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2675" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsDerivativeInstruments" xlink:label="Locator_us-gaap_DeferredTaxAssetsDerivativeInstruments_2676" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2675" xlink:to="Locator_us-gaap_DeferredTaxAssetsDerivativeInstruments_2676" order="9.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxAssetsAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2677" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsOther" xlink:label="Locator_us-gaap_DeferredTaxAssetsOther_2678" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2677" xlink:to="Locator_us-gaap_DeferredTaxAssetsOther_2678" order="10.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsOther" xlink:label="Locator_us-gaap_DeferredTaxAssetsOther_2681" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsGross" xlink:label="Locator_us-gaap_DeferredTaxAssetsGross_2682" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredTaxAssetsOther_2681" xlink:to="Locator_us-gaap_DeferredTaxAssetsGross_2682" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxAssetsAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2679" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsValuationAllowance" xlink:label="Locator_us-gaap_DeferredTaxAssetsValuationAllowance_2680" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_2679" xlink:to="Locator_us-gaap_DeferredTaxAssetsValuationAllowance_2680" order="11.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsValuationAllowance" xlink:label="Locator_us-gaap_DeferredTaxAssetsValuationAllowance_2683" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsNet" xlink:label="Locator_us-gaap_DeferredTaxAssetsNet_2684" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredTaxAssetsValuationAllowance_2683" xlink:to="Locator_us-gaap_DeferredTaxAssetsNet_2684" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_2657" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract_2658" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_2657" xlink:to="Locator_us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract_2658" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract_2685" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilitiesLeasingArrangements" xlink:label="Locator_us-gaap_DeferredTaxLiabilitiesLeasingArrangements_2686" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract_2685" xlink:to="Locator_us-gaap_DeferredTaxLiabilitiesLeasingArrangements_2686" order="1.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract_2687" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxLiabilitiesDepreciationAndAmortization" xlink:label="Locator_ttec_DeferredTaxLiabilitiesDepreciationAndAmortization_2688" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract_2687" xlink:to="Locator_ttec_DeferredTaxLiabilitiesDepreciationAndAmortization_2688" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract_2689" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilitiesDerivatives" xlink:label="Locator_us-gaap_DeferredTaxLiabilitiesDerivatives_2690" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract_2689" xlink:to="Locator_us-gaap_DeferredTaxLiabilitiesDerivatives_2690" order="3.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract_2691" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxLiabilitiesContractAcquisitionCosts" xlink:label="Locator_ttec_DeferredTaxLiabilitiesContractAcquisitionCosts_2692" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract_2691" xlink:to="Locator_ttec_DeferredTaxLiabilitiesContractAcquisitionCosts_2692" order="4.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract_2693" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses" xlink:label="Locator_ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses_2694" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract_2693" xlink:to="Locator_ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses_2694" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract_2695" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsIntangibleAssets" xlink:label="Locator_us-gaap_DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsIntangibleAssets_2696" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract_2695" xlink:to="Locator_us-gaap_DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsIntangibleAssets_2696" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract" xlink:label="Locator_us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract_2697" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilitiesOther" xlink:label="Locator_us-gaap_DeferredTaxLiabilitiesOther_2698" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract_2697" xlink:to="Locator_us-gaap_DeferredTaxLiabilitiesOther_2698" order="7.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilitiesOther" xlink:label="Locator_us-gaap_DeferredTaxLiabilitiesOther_2699" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilities" xlink:label="Locator_us-gaap_DeferredTaxLiabilities_2700" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredTaxLiabilitiesOther_2699" xlink:to="Locator_us-gaap_DeferredTaxLiabilities_2700" order="1.0" preferredLabel="http://www.xbrl.org/2009/role/negatedTotalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilities" xlink:label="Locator_us-gaap_DeferredTaxLiabilities_2701" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsLiabilitiesNet" xlink:label="Locator_us-gaap_DeferredTaxAssetsLiabilitiesNet_2702" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredTaxLiabilities_2701" xlink:to="Locator_us-gaap_DeferredTaxAssetsLiabilitiesNet_2702" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureINCOMETAXESOPERATINGLOSSCARRYFORWARDSTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityAxis" xlink:label="Locator_us-gaap_IncomeTaxAuthorityAxis_2799" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_2800" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityAxis_2799" xlink:to="Locator_us-gaap_IncomeTaxAuthorityDomain_2800" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_2801" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AllTaxJurisdictionsMember" xlink:label="Locator_ttec_AllTaxJurisdictionsMember_2802" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_2801" xlink:to="Locator_ttec_AllTaxJurisdictionsMember_2802" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_2745" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLossCarryforwardsTable" xlink:label="Locator_us-gaap_OperatingLossCarryforwardsTable_2746" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_2745" xlink:to="Locator_us-gaap_OperatingLossCarryforwardsTable_2746" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLossCarryforwardsTable" xlink:label="Locator_us-gaap_OperatingLossCarryforwardsTable_2795" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLossCarryforwardsLineItems" xlink:label="Locator_us-gaap_OperatingLossCarryforwardsLineItems_2796" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OperatingLossCarryforwardsTable_2795" xlink:to="Locator_us-gaap_OperatingLossCarryforwardsLineItems_2796" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLossCarryforwardsLineItems" xlink:label="Locator_us-gaap_OperatingLossCarryforwardsLineItems_2747" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearOne" xlink:label="Locator_ttec_OperatingLossCarryForwardsExpirationDatesYearOne_2748" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OperatingLossCarryforwardsLineItems_2747" xlink:to="Locator_ttec_OperatingLossCarryForwardsExpirationDatesYearOne_2748" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLossCarryforwardsLineItems" xlink:label="Locator_us-gaap_OperatingLossCarryforwardsLineItems_2749" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearTwo" xlink:label="Locator_ttec_OperatingLossCarryForwardsExpirationDatesYearTwo_2750" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OperatingLossCarryforwardsLineItems_2749" xlink:to="Locator_ttec_OperatingLossCarryForwardsExpirationDatesYearTwo_2750" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLossCarryforwardsLineItems" xlink:label="Locator_us-gaap_OperatingLossCarryforwardsLineItems_2751" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearThree" xlink:label="Locator_ttec_OperatingLossCarryForwardsExpirationDatesYearThree_2752" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OperatingLossCarryforwardsLineItems_2751" xlink:to="Locator_ttec_OperatingLossCarryForwardsExpirationDatesYearThree_2752" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLossCarryforwardsLineItems" xlink:label="Locator_us-gaap_OperatingLossCarryforwardsLineItems_2753" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearFour" xlink:label="Locator_ttec_OperatingLossCarryForwardsExpirationDatesYearFour_2754" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OperatingLossCarryforwardsLineItems_2753" xlink:to="Locator_ttec_OperatingLossCarryForwardsExpirationDatesYearFour_2754" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLossCarryforwardsLineItems" xlink:label="Locator_us-gaap_OperatingLossCarryforwardsLineItems_2755" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearAfterFive" xlink:label="Locator_ttec_OperatingLossCarryForwardsExpirationDatesYearAfterFive_2756" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OperatingLossCarryforwardsLineItems_2755" xlink:to="Locator_ttec_OperatingLossCarryForwardsExpirationDatesYearAfterFive_2756" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLossCarryforwardsLineItems" xlink:label="Locator_us-gaap_OperatingLossCarryforwardsLineItems_2757" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_Operatinglosscarryforwardsexpirationdatesyearnoexpiration" xlink:label="Locator_ttec_Operatinglosscarryforwardsexpirationdatesyearnoexpiration_2758" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OperatingLossCarryforwardsLineItems_2757" xlink:to="Locator_ttec_Operatinglosscarryforwardsexpirationdatesyearnoexpiration_2758" order="6.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLossCarryforwardsLineItems" xlink:label="Locator_us-gaap_OperatingLossCarryforwardsLineItems_2759" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLossCarryforwards" xlink:label="Locator_us-gaap_OperatingLossCarryforwards_2760" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OperatingLossCarryforwardsLineItems_2759" xlink:to="Locator_us-gaap_OperatingLossCarryforwards_2760" order="7.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLossCarryforwardsTable" xlink:label="Locator_us-gaap_OperatingLossCarryforwardsTable_2797" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityAxis" xlink:label="Locator_us-gaap_IncomeTaxAuthorityAxis_2798" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OperatingLossCarryforwardsTable_2797" xlink:to="Locator_us-gaap_IncomeTaxAuthorityAxis_2798" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/INCOMETAXESUNCERTAINTAXBENEFITSTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_2803" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward" xlink:label="Locator_us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward_2804" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_2803" xlink:to="Locator_us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward_2804" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward" xlink:label="Locator_us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward_2807" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions" xlink:label="Locator_us-gaap_UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions_2808" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward_2807" xlink:to="Locator_us-gaap_UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions_2808" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward" xlink:label="Locator_us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward_2809" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions" xlink:label="Locator_us-gaap_UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions_2810" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward_2809" xlink:to="Locator_us-gaap_UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions_2810" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward" xlink:label="Locator_us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward_2805" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_UnrecognizedTaxBenefits" xlink:label="Locator_us-gaap_UnrecognizedTaxBenefits_2806" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward_2805" xlink:to="Locator_us-gaap_UnrecognizedTaxBenefits_2806" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward" xlink:label="Locator_us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward_2811" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_UnrecognizedTaxBenefits" xlink:label="Locator_us-gaap_UnrecognizedTaxBenefits_2812" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward_2811" xlink:to="Locator_us-gaap_UnrecognizedTaxBenefits_2812" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureACCOUNTSRECEIVABLESCHEDULEOFACCOUNTSRECEIVABLEDETAILS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccountsReceivableAndSignificantClientsAbstract" xlink:label="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2813" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountsReceivableGrossCurrent" xlink:label="Locator_us-gaap_AccountsReceivableGrossCurrent_2814" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2813" xlink:to="Locator_us-gaap_AccountsReceivableGrossCurrent_2814" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccountsReceivableAndSignificantClientsAbstract" xlink:label="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2815" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AllowanceForDoubtfulAccountsReceivableCurrent" xlink:label="Locator_us-gaap_AllowanceForDoubtfulAccountsReceivableCurrent_2816" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2815" xlink:to="Locator_us-gaap_AllowanceForDoubtfulAccountsReceivableCurrent_2816" order="2.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AllowanceForDoubtfulAccountsReceivableCurrent" xlink:label="Locator_us-gaap_AllowanceForDoubtfulAccountsReceivableCurrent_2817" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountsReceivableNetCurrent" xlink:label="Locator_us-gaap_AccountsReceivableNetCurrent_2818" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AllowanceForDoubtfulAccountsReceivableCurrent_2817" xlink:to="Locator_us-gaap_AccountsReceivableNetCurrent_2818" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureACCOUNTSRECEIVABLESCHEDULEOFCHANGEINALLOWANCEDETAILS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccountsReceivableAndSignificantClientsAbstract" xlink:label="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2825" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProvisionForDoubtfulAccounts" xlink:label="Locator_us-gaap_ProvisionForDoubtfulAccounts_2826" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2825" xlink:to="Locator_us-gaap_ProvisionForDoubtfulAccounts_2826" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccountsReceivableAndSignificantClientsAbstract" xlink:label="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2827" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AllowanceForDoubtfulAccountsReceivableWriteOffs" xlink:label="Locator_us-gaap_AllowanceForDoubtfulAccountsReceivableWriteOffs_2828" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2827" xlink:to="Locator_us-gaap_AllowanceForDoubtfulAccountsReceivableWriteOffs_2828" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccountsReceivableAndSignificantClientsAbstract" xlink:label="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2829" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EffectOfForeignCurrencyAllowanceForDoubtfulAccounts" xlink:label="Locator_ttec_EffectOfForeignCurrencyAllowanceForDoubtfulAccounts_2830" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2829" xlink:to="Locator_ttec_EffectOfForeignCurrencyAllowanceForDoubtfulAccounts_2830" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccountsReceivableAndSignificantClientsAbstract" xlink:label="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2823" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance" xlink:label="Locator_ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance_2824" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2823" xlink:to="Locator_ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance_2824" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccountsReceivableAndSignificantClientsAbstract" xlink:label="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2831" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance" xlink:label="Locator_ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance_2832" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2831" xlink:to="Locator_ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance_2832" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureACCOUNTSRECEIVABLESIGNIFICANTCLIENTSTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ComponentsOfReportableSegmentsAxis" xlink:label="Locator_ttec_ComponentsOfReportableSegmentsAxis_2885" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReportableSegmentsDomain" xlink:label="Locator_ttec_ReportableSegmentsDomain_2886" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ComponentsOfReportableSegmentsAxis_2885" xlink:to="Locator_ttec_ReportableSegmentsDomain_2886" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReportableSegmentsDomain" xlink:label="Locator_ttec_ReportableSegmentsDomain_2887" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerManagementServicesMember" xlink:label="Locator_ttec_CustomerManagementServicesMember_2888" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ReportableSegmentsDomain_2887" xlink:to="Locator_ttec_CustomerManagementServicesMember_2888" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccountsReceivableAndSignificantClientsAbstract" xlink:label="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2833" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfProductInformationTable" xlink:label="Locator_us-gaap_ScheduleOfProductInformationTable_2834" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2833" xlink:to="Locator_us-gaap_ScheduleOfProductInformationTable_2834" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfProductInformationTable" xlink:label="Locator_us-gaap_ScheduleOfProductInformationTable_2873" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProductInformationLineItems" xlink:label="Locator_us-gaap_ProductInformationLineItems_2874" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfProductInformationTable_2873" xlink:to="Locator_us-gaap_ProductInformationLineItems_2874" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProductInformationLineItems" xlink:label="Locator_us-gaap_ProductInformationLineItems_2841" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ConcentrationRiskPercentage1" xlink:label="Locator_us-gaap_ConcentrationRiskPercentage1_2842" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ProductInformationLineItems_2841" xlink:to="Locator_us-gaap_ConcentrationRiskPercentage1_2842" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfProductInformationTable" xlink:label="Locator_us-gaap_ScheduleOfProductInformationTable_2879" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ConcentrationRiskByBenchmarkAxis" xlink:label="Locator_us-gaap_ConcentrationRiskByBenchmarkAxis_2880" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfProductInformationTable_2879" xlink:to="Locator_us-gaap_ConcentrationRiskByBenchmarkAxis_2880" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ConcentrationRiskByBenchmarkAxis" xlink:label="Locator_us-gaap_ConcentrationRiskByBenchmarkAxis_2889" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ConcentrationRiskBenchmarkDomain" xlink:label="Locator_us-gaap_ConcentrationRiskBenchmarkDomain_2890" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ConcentrationRiskByBenchmarkAxis_2889" xlink:to="Locator_us-gaap_ConcentrationRiskBenchmarkDomain_2890" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ConcentrationRiskBenchmarkDomain" xlink:label="Locator_us-gaap_ConcentrationRiskBenchmarkDomain_2891" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SalesMember" xlink:label="Locator_us-gaap_SalesMember_2892" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ConcentrationRiskBenchmarkDomain_2891" xlink:to="Locator_us-gaap_SalesMember_2892" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccountsReceivableAndSignificantClientsAbstract" xlink:label="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2835" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfEntityWideRevenueByMajorCustomersByReportingSegmentsTable" xlink:label="Locator_us-gaap_ScheduleOfEntityWideRevenueByMajorCustomersByReportingSegmentsTable_2836" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccountsReceivableAndSignificantClientsAbstract_2835" xlink:to="Locator_us-gaap_ScheduleOfEntityWideRevenueByMajorCustomersByReportingSegmentsTable_2836" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfEntityWideRevenueByMajorCustomersByReportingSegmentsTable" xlink:label="Locator_us-gaap_ScheduleOfEntityWideRevenueByMajorCustomersByReportingSegmentsTable_2871" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EntityWideRevenueMajorCustomerLineItems" xlink:label="Locator_us-gaap_EntityWideRevenueMajorCustomerLineItems_2872" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfEntityWideRevenueByMajorCustomersByReportingSegmentsTable_2871" xlink:to="Locator_us-gaap_EntityWideRevenueMajorCustomerLineItems_2872" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EntityWideRevenueMajorCustomerLineItems" xlink:label="Locator_us-gaap_EntityWideRevenueMajorCustomerLineItems_2837" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EntityWideAccountsReceivableMajorCustomerAmount" xlink:label="Locator_ttec_EntityWideAccountsReceivableMajorCustomerAmount_2838" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_EntityWideRevenueMajorCustomerLineItems_2837" xlink:to="Locator_ttec_EntityWideAccountsReceivableMajorCustomerAmount_2838" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfEntityWideRevenueByMajorCustomersByReportingSegmentsTable" xlink:label="Locator_us-gaap_ScheduleOfEntityWideRevenueByMajorCustomersByReportingSegmentsTable_2875" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MajorCustomersAxis" xlink:label="Locator_us-gaap_MajorCustomersAxis_2876" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfEntityWideRevenueByMajorCustomersByReportingSegmentsTable_2875" xlink:to="Locator_us-gaap_MajorCustomersAxis_2876" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MajorCustomersAxis" xlink:label="Locator_us-gaap_MajorCustomersAxis_2881" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NameOfMajorCustomerDomain" xlink:label="Locator_us-gaap_NameOfMajorCustomerDomain_2882" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_MajorCustomersAxis_2881" xlink:to="Locator_us-gaap_NameOfMajorCustomerDomain_2882" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NameOfMajorCustomerDomain" xlink:label="Locator_us-gaap_NameOfMajorCustomerDomain_2883" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ClientMember" xlink:label="Locator_ttec_ClientMember_2884" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NameOfMajorCustomerDomain_2883" xlink:to="Locator_ttec_ClientMember_2884" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfEntityWideRevenueByMajorCustomersByReportingSegmentsTable" xlink:label="Locator_us-gaap_ScheduleOfEntityWideRevenueByMajorCustomersByReportingSegmentsTable_2877" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ComponentsOfReportableSegmentsAxis" xlink:label="Locator_ttec_ComponentsOfReportableSegmentsAxis_2878" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfEntityWideRevenueByMajorCustomersByReportingSegmentsTable_2877" xlink:to="Locator_ttec_ComponentsOfReportableSegmentsAxis_2878" order="2.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/PROPERTYPLANTANDEQUIPMENTPPEBREAKOUTBYTYPETABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentAbstract" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentAbstract_2893" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfPropertyPlantAndEquipmentTable" xlink:label="Locator_us-gaap_ScheduleOfPropertyPlantAndEquipmentTable_2894" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_PropertyPlantAndEquipmentAbstract_2893" xlink:to="Locator_us-gaap_ScheduleOfPropertyPlantAndEquipmentTable_2894" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfPropertyPlantAndEquipmentTable" xlink:label="Locator_us-gaap_ScheduleOfPropertyPlantAndEquipmentTable_2933" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentLineItems" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentLineItems_2934" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfPropertyPlantAndEquipmentTable_2933" xlink:to="Locator_us-gaap_PropertyPlantAndEquipmentLineItems_2934" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentLineItems" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentLineItems_2895" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentGross" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentGross_2896" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_PropertyPlantAndEquipmentLineItems_2895" xlink:to="Locator_us-gaap_PropertyPlantAndEquipmentGross_2896" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentLineItems" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentLineItems_2897" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment" xlink:label="Locator_us-gaap_AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment_2898" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_PropertyPlantAndEquipmentLineItems_2897" xlink:to="Locator_us-gaap_AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment_2898" order="2.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentLineItems" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentLineItems_2899" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentNet" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentNet_2900" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_PropertyPlantAndEquipmentLineItems_2899" xlink:to="Locator_us-gaap_PropertyPlantAndEquipmentNet_2900" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfPropertyPlantAndEquipmentTable" xlink:label="Locator_us-gaap_ScheduleOfPropertyPlantAndEquipmentTable_2935" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentByTypeAxis" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentByTypeAxis_2936" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfPropertyPlantAndEquipmentTable_2935" xlink:to="Locator_us-gaap_PropertyPlantAndEquipmentByTypeAxis_2936" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentByTypeAxis" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentByTypeAxis_2937" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentTypeDomain" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentTypeDomain_2938" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_PropertyPlantAndEquipmentByTypeAxis_2937" xlink:to="Locator_us-gaap_PropertyPlantAndEquipmentTypeDomain_2938" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentTypeDomain" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentTypeDomain_2939" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LandAndBuildingMember" xlink:label="Locator_us-gaap_LandAndBuildingMember_2940" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_PropertyPlantAndEquipmentTypeDomain_2939" xlink:to="Locator_us-gaap_LandAndBuildingMember_2940" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentTypeDomain" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentTypeDomain_2941" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TechnologyEquipmentMember" xlink:label="Locator_us-gaap_TechnologyEquipmentMember_2942" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_PropertyPlantAndEquipmentTypeDomain_2941" xlink:to="Locator_us-gaap_TechnologyEquipmentMember_2942" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentTypeDomain" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentTypeDomain_2943" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EquipmentMember" xlink:label="Locator_us-gaap_EquipmentMember_2944" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_PropertyPlantAndEquipmentTypeDomain_2943" xlink:to="Locator_us-gaap_EquipmentMember_2944" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentTypeDomain" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentTypeDomain_2945" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FurnitureAndFixturesMember" xlink:label="Locator_us-gaap_FurnitureAndFixturesMember_2946" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_PropertyPlantAndEquipmentTypeDomain_2945" xlink:to="Locator_us-gaap_FurnitureAndFixturesMember_2946" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentTypeDomain" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentTypeDomain_2947" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LeaseholdImprovementsMember" xlink:label="Locator_us-gaap_LeaseholdImprovementsMember_2948" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_PropertyPlantAndEquipmentTypeDomain_2947" xlink:to="Locator_us-gaap_LeaseholdImprovementsMember_2948" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentTypeDomain" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentTypeDomain_2949" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_VehiclesMember" xlink:label="Locator_us-gaap_VehiclesMember_2950" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_PropertyPlantAndEquipmentTypeDomain_2949" xlink:to="Locator_us-gaap_VehiclesMember_2950" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentTypeDomain" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentTypeDomain_2951" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ConstructionInProgressMember" xlink:label="Locator_us-gaap_ConstructionInProgressMember_2952" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_PropertyPlantAndEquipmentTypeDomain_2951" xlink:to="Locator_us-gaap_ConstructionInProgressMember_2952" order="7.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/PROPERTYPLANTANDEQUIPMENTNARRATIVEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentAbstract" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentAbstract_2953" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Depreciation" xlink:label="Locator_us-gaap_Depreciation_2954" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_PropertyPlantAndEquipmentAbstract_2953" xlink:to="Locator_us-gaap_Depreciation_2954" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentAbstract" xlink:label="Locator_us-gaap_PropertyPlantAndEquipmentAbstract_2955" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_UnamortizedSoftwareDevelopmentCosts" xlink:label="Locator_ttec_UnamortizedSoftwareDevelopmentCosts_2956" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_PropertyPlantAndEquipmentAbstract_2955" xlink:to="Locator_ttec_UnamortizedSoftwareDevelopmentCosts_2956" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureGOODWILLNARRATIVEDETAILS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GoodwillAbstract" xlink:label="Locator_ttec_GoodwillAbstract_2957" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsTable" xlink:label="Locator_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsTable_2958" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_GoodwillAbstract_2957" xlink:to="Locator_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsTable_2958" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsTable" xlink:label="Locator_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsTable_2989" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems" xlink:label="Locator_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems_2990" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsTable_2989" xlink:to="Locator_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems_2990" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems" xlink:label="Locator_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems_2959" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueDeterminationGoodwillReportingFairValueNotSubstantiallyInExcessOfCarryingValue" xlink:label="Locator_ttec_FairValueDeterminationGoodwillReportingFairValueNotSubstantiallyInExcessOfCarryingValue_2960" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems_2959" xlink:to="Locator_ttec_FairValueDeterminationGoodwillReportingFairValueNotSubstantiallyInExcessOfCarryingValue_2960" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems" xlink:label="Locator_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems_2961" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GoodwillAmountReportingUnitWhereFairValueNotSubstantiallyInExcessOfCarryingValue" xlink:label="Locator_ttec_GoodwillAmountReportingUnitWhereFairValueNotSubstantiallyInExcessOfCarryingValue_2962" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems_2961" xlink:to="Locator_ttec_GoodwillAmountReportingUnitWhereFairValueNotSubstantiallyInExcessOfCarryingValue_2962" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems" xlink:label="Locator_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems_2963" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk" xlink:label="Locator_ttec_GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk_2964" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems_2963" xlink:to="Locator_ttec_GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk_2964" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems" xlink:label="Locator_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems_2965" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceMethodologiesAndAssumptions" xlink:label="Locator_us-gaap_ValuationAllowanceMethodologiesAndAssumptions_2966" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems_2965" xlink:to="Locator_us-gaap_ValuationAllowanceMethodologiesAndAssumptions_2966" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsTable" xlink:label="Locator_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsTable_2991" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis" xlink:label="Locator_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis_2992" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsTable_2991" xlink:to="Locator_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis_2992" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis" xlink:label="Locator_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis_2993" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsDomain" xlink:label="Locator_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsDomain_2994" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis_2993" xlink:to="Locator_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsDomain_2994" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsDomain" xlink:label="Locator_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsDomain_2995" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_WebmetroMember" xlink:label="Locator_ttec_WebmetroMember_2996" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsDomain_2995" xlink:to="Locator_ttec_WebmetroMember_2996" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsDomain" xlink:label="Locator_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsDomain_2997" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RevanaMember" xlink:label="Locator_ttec_RevanaMember_2998" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsDomain_2997" xlink:to="Locator_ttec_RevanaMember_2998" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsDomain" xlink:label="Locator_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsDomain_2999" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TechnologySolutionsGroupMember" xlink:label="Locator_ttec_TechnologySolutionsGroupMember_3000" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsDomain_2999" xlink:to="Locator_ttec_TechnologySolutionsGroupMember_3000" order="3.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/CONTRACTACQUISITIONCOSTSCONTRACTACQUISITIONCOSTSTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsAbstract" xlink:label="Locator_ttec_ContractAcquisitionCostsAbstract_3001" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsGross" xlink:label="Locator_ttec_ContractAcquisitionCostsGross_3002" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ContractAcquisitionCostsAbstract_3001" xlink:to="Locator_ttec_ContractAcquisitionCostsGross_3002" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsAbstract" xlink:label="Locator_ttec_ContractAcquisitionCostsAbstract_3003" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedAmortizationContractAcquisitionCosts" xlink:label="Locator_ttec_AccumulatedAmortizationContractAcquisitionCosts_3004" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ContractAcquisitionCostsAbstract_3003" xlink:to="Locator_ttec_AccumulatedAmortizationContractAcquisitionCosts_3004" order="2.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedAmortizationContractAcquisitionCosts" xlink:label="Locator_ttec_AccumulatedAmortizationContractAcquisitionCosts_3005" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsNet" xlink:label="Locator_ttec_ContractAcquisitionCostsNet_3006" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccumulatedAmortizationContractAcquisitionCosts_3005" xlink:to="Locator_ttec_ContractAcquisitionCostsNet_3006" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureCONTRACTACQUISITIONCOSTSFUTUREAMORTIZATIONTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsAbstract" xlink:label="Locator_ttec_ContractAcquisitionCostsAbstract_3011" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FutureAmortizationContractAcquisitionCostsYear1" xlink:label="Locator_ttec_FutureAmortizationContractAcquisitionCostsYear1_3012" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ContractAcquisitionCostsAbstract_3011" xlink:to="Locator_ttec_FutureAmortizationContractAcquisitionCostsYear1_3012" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsAbstract" xlink:label="Locator_ttec_ContractAcquisitionCostsAbstract_3013" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FutureAmortizationContractAcquisitionCostsYear2" xlink:label="Locator_ttec_FutureAmortizationContractAcquisitionCostsYear2_3014" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ContractAcquisitionCostsAbstract_3013" xlink:to="Locator_ttec_FutureAmortizationContractAcquisitionCostsYear2_3014" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsAbstract" xlink:label="Locator_ttec_ContractAcquisitionCostsAbstract_3015" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FutureAmortizationContractAcquisitionCostsYear3" xlink:label="Locator_ttec_FutureAmortizationContractAcquisitionCostsYear3_3016" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ContractAcquisitionCostsAbstract_3015" xlink:to="Locator_ttec_FutureAmortizationContractAcquisitionCostsYear3_3016" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsAbstract" xlink:label="Locator_ttec_ContractAcquisitionCostsAbstract_3017" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_Futureamortizationcontractacquisitioncostsyear4" xlink:label="Locator_ttec_Futureamortizationcontractacquisitioncostsyear4_3018" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ContractAcquisitionCostsAbstract_3017" xlink:to="Locator_ttec_Futureamortizationcontractacquisitioncostsyear4_3018" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsAbstract" xlink:label="Locator_ttec_ContractAcquisitionCostsAbstract_3019" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FutureAmortizationContractAcquisitionCostsTotal" xlink:label="Locator_ttec_FutureAmortizationContractAcquisitionCostsTotal_3020" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ContractAcquisitionCostsAbstract_3019" xlink:to="Locator_ttec_FutureAmortizationContractAcquisitionCostsTotal_3020" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/CONTRACTACQUISITIONCOSTSNARRATIVEDETAILS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsAbstract" xlink:label="Locator_ttec_ContractAcquisitionCostsAbstract_3029" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AmortizationOfContractAcquisitionCosts" xlink:label="Locator_ttec_AmortizationOfContractAcquisitionCosts_3030" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ContractAcquisitionCostsAbstract_3029" xlink:to="Locator_ttec_AmortizationOfContractAcquisitionCosts_3030" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureOTHERINTANGIBLEASSETSSCHEDULEOFINTANGIBLEASSETSTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAbstract" xlink:label="Locator_ttec_OtherIntangibleAssetsAbstract_3031" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable" xlink:label="Locator_ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable_3032" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherIntangibleAssetsAbstract_3031" xlink:to="Locator_ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable_3032" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable" xlink:label="Locator_ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable_3069" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems_3070" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable_3069" xlink:to="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems_3070" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems_3035" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAmortizationAndImpairment" xlink:label="Locator_ttec_OtherIntangibleAssetsAmortizationAndImpairment_3036" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems_3035" xlink:to="Locator_ttec_OtherIntangibleAssetsAmortizationAndImpairment_3036" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems_3037" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAcquisitionsAndDisposals" xlink:label="Locator_ttec_OtherIntangibleAssetsAcquisitionsAndDisposals_3038" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems_3037" xlink:to="Locator_ttec_OtherIntangibleAssetsAcquisitionsAndDisposals_3038" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems_3039" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsEffectOfForeignCurrency" xlink:label="Locator_ttec_OtherIntangibleAssetsEffectOfForeignCurrency_3040" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems_3039" xlink:to="Locator_ttec_OtherIntangibleAssetsEffectOfForeignCurrency_3040" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems_3033" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance_3034" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems_3033" xlink:to="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance_3034" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems_3041" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance_3042" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems_3041" xlink:to="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance_3042" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable" xlink:label="Locator_ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable_3071" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_3072" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable_3071" xlink:to="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_3072" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_3073" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3074" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_3073" xlink:to="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3074" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3077" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerRelationshipsAccumulatedAmortizationMember" xlink:label="Locator_ttec_CustomerRelationshipsAccumulatedAmortizationMember_3078" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3077" xlink:to="Locator_ttec_CustomerRelationshipsAccumulatedAmortizationMember_3078" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3081" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAccumulatedAmortizationMember" xlink:label="Locator_ttec_OtherIntangibleAssetsAccumulatedAmortizationMember_3082" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3081" xlink:to="Locator_ttec_OtherIntangibleAssetsAccumulatedAmortizationMember_3082" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3075" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CustomerRelationshipsMember" xlink:label="Locator_us-gaap_CustomerRelationshipsMember_3076" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3075" xlink:to="Locator_us-gaap_CustomerRelationshipsMember_3076" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3079" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherIntangibleAssetsMember" xlink:label="Locator_us-gaap_OtherIntangibleAssetsMember_3080" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3079" xlink:to="Locator_us-gaap_OtherIntangibleAssetsMember_3080" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3083" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TradeNamesMember" xlink:label="Locator_us-gaap_TradeNamesMember_3084" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3083" xlink:to="Locator_us-gaap_TradeNamesMember_3084" order="5.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/OTHERINTANGIBLEASSETSFUTUREAMORTIZATIONEXPENSETABLEDETAILS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAbstract" xlink:label="Locator_ttec_OtherIntangibleAssetsAbstract_3085" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseNextTwelveMonths" xlink:label="Locator_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseNextTwelveMonths_3086" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherIntangibleAssetsAbstract_3085" xlink:to="Locator_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseNextTwelveMonths_3086" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAbstract" xlink:label="Locator_ttec_OtherIntangibleAssetsAbstract_3087" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearTwo" xlink:label="Locator_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearTwo_3088" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherIntangibleAssetsAbstract_3087" xlink:to="Locator_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearTwo_3088" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAbstract" xlink:label="Locator_ttec_OtherIntangibleAssetsAbstract_3089" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearThree" xlink:label="Locator_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearThree_3090" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherIntangibleAssetsAbstract_3089" xlink:to="Locator_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearThree_3090" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAbstract" xlink:label="Locator_ttec_OtherIntangibleAssetsAbstract_3091" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearFour" xlink:label="Locator_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearFour_3092" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherIntangibleAssetsAbstract_3091" xlink:to="Locator_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearFour_3092" order="4.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAbstract" xlink:label="Locator_ttec_OtherIntangibleAssetsAbstract_3093" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearFive" xlink:label="Locator_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearFive_3094" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherIntangibleAssetsAbstract_3093" xlink:to="Locator_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearFive_3094" order="5.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAbstract" xlink:label="Locator_ttec_OtherIntangibleAssetsAbstract_3095" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseAfterYearFive" xlink:label="Locator_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseAfterYearFive_3096" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherIntangibleAssetsAbstract_3095" xlink:to="Locator_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseAfterYearFive_3096" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseAfterYearFive" xlink:label="Locator_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseAfterYearFive_3097" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsNet" xlink:label="Locator_us-gaap_FiniteLivedIntangibleAssetsNet_3098" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseAfterYearFive_3097" xlink:to="Locator_us-gaap_FiniteLivedIntangibleAssetsNet_3098" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureOTHERINTANGIBLEASSETSNARRATIVEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementBusinessSegmentsAxis" xlink:label="Locator_us-gaap_StatementBusinessSegmentsAxis_3167" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentDomain" xlink:label="Locator_us-gaap_SegmentDomain_3168" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_StatementBusinessSegmentsAxis_3167" xlink:to="Locator_us-gaap_SegmentDomain_3168" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentDomain" xlink:label="Locator_us-gaap_SegmentDomain_3169" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerStrategyServicesMember" xlink:label="Locator_ttec_CustomerStrategyServicesMember_3170" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SegmentDomain_3169" xlink:to="Locator_ttec_CustomerStrategyServicesMember_3170" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAbstract" xlink:label="Locator_ttec_OtherIntangibleAssetsAbstract_3111" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AmortizationOfIntangibleAssets" xlink:label="Locator_us-gaap_AmortizationOfIntangibleAssets_3112" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherIntangibleAssetsAbstract_3111" xlink:to="Locator_us-gaap_AmortizationOfIntangibleAssets_3112" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAbstract" xlink:label="Locator_ttec_OtherIntangibleAssetsAbstract_3113" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable" xlink:label="Locator_ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable_3114" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherIntangibleAssetsAbstract_3113" xlink:to="Locator_ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable_3114" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable" xlink:label="Locator_ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable_3153" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_WeightedAverageUsefulLifeLineItems" xlink:label="Locator_ttec_WeightedAverageUsefulLifeLineItems_3154" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable_3153" xlink:to="Locator_ttec_WeightedAverageUsefulLifeLineItems_3154" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_WeightedAverageUsefulLifeLineItems" xlink:label="Locator_ttec_WeightedAverageUsefulLifeLineItems_3119" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_Royaltypercentagerate" xlink:label="Locator_ttec_Royaltypercentagerate_3120" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_WeightedAverageUsefulLifeLineItems_3119" xlink:to="Locator_ttec_Royaltypercentagerate_3120" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_WeightedAverageUsefulLifeLineItems" xlink:label="Locator_ttec_WeightedAverageUsefulLifeLineItems_3121" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueInputsLongTermRevenueGrowthRate" xlink:label="Locator_us-gaap_FairValueInputsLongTermRevenueGrowthRate_3122" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_WeightedAverageUsefulLifeLineItems_3121" xlink:to="Locator_us-gaap_FairValueInputsLongTermRevenueGrowthRate_3122" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_WeightedAverageUsefulLifeLineItems" xlink:label="Locator_ttec_WeightedAverageUsefulLifeLineItems_3123" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueInputsDiscountRate" xlink:label="Locator_us-gaap_FairValueInputsDiscountRate_3124" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_WeightedAverageUsefulLifeLineItems_3123" xlink:to="Locator_us-gaap_FairValueInputsDiscountRate_3124" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_WeightedAverageUsefulLifeLineItems" xlink:label="Locator_ttec_WeightedAverageUsefulLifeLineItems_3125" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetUsefulLife" xlink:label="Locator_us-gaap_FiniteLivedIntangibleAssetUsefulLife_3126" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_WeightedAverageUsefulLifeLineItems_3125" xlink:to="Locator_us-gaap_FiniteLivedIntangibleAssetUsefulLife_3126" order="4.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable" xlink:label="Locator_ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable_3155" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_3156" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable_3155" xlink:to="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_3156" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_3159" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3160" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_3159" xlink:to="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3160" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3161" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CustomerRelationshipsMember" xlink:label="Locator_us-gaap_CustomerRelationshipsMember_3162" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3161" xlink:to="Locator_us-gaap_CustomerRelationshipsMember_3162" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3163" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherIntangibleAssetsMember" xlink:label="Locator_us-gaap_OtherIntangibleAssetsMember_3164" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3163" xlink:to="Locator_us-gaap_OtherIntangibleAssetsMember_3164" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain" xlink:label="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3165" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TradeNamesMember" xlink:label="Locator_us-gaap_TradeNamesMember_3166" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_3165" xlink:to="Locator_us-gaap_TradeNamesMember_3166" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable" xlink:label="Locator_ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable_3157" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementBusinessSegmentsAxis" xlink:label="Locator_us-gaap_StatementBusinessSegmentsAxis_3158" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable_3157" xlink:to="Locator_us-gaap_StatementBusinessSegmentsAxis_3158" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAbstract" xlink:label="Locator_ttec_OtherIntangibleAssetsAbstract_3115" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueDeterminationIntangibleAssets" xlink:label="Locator_ttec_FairValueDeterminationIntangibleAssets_3116" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherIntangibleAssetsAbstract_3115" xlink:to="Locator_ttec_FairValueDeterminationIntangibleAssets_3116" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAbstract" xlink:label="Locator_ttec_OtherIntangibleAssetsAbstract_3117" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetImpairmentCharges" xlink:label="Locator_us-gaap_AssetImpairmentCharges_3118" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherIntangibleAssetsAbstract_3117" xlink:to="Locator_us-gaap_AssetImpairmentCharges_3118" order="4.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/INDEBTEDNESSNARRATIVEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DebtDisclosureAbstract" xlink:label="Locator_us-gaap_DebtDisclosureAbstract_3171" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LineOfCreditFacilityInitiationDate1" xlink:label="Locator_us-gaap_LineOfCreditFacilityInitiationDate1_3172" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DebtDisclosureAbstract_3171" xlink:to="Locator_us-gaap_LineOfCreditFacilityInitiationDate1_3172" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DebtDisclosureAbstract" xlink:label="Locator_us-gaap_DebtDisclosureAbstract_3173" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LineOfCreditFacilityRationaleForClassificationAsLongTermDebt" xlink:label="Locator_us-gaap_LineOfCreditFacilityRationaleForClassificationAsLongTermDebt_3174" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DebtDisclosureAbstract_3173" xlink:to="Locator_us-gaap_LineOfCreditFacilityRationaleForClassificationAsLongTermDebt_3174" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DebtDisclosureAbstract" xlink:label="Locator_us-gaap_DebtDisclosureAbstract_3175" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LineOfCreditInitialBorrowingCapacity" xlink:label="Locator_ttec_LineOfCreditInitialBorrowingCapacity_3176" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DebtDisclosureAbstract_3175" xlink:to="Locator_ttec_LineOfCreditInitialBorrowingCapacity_3176" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DebtDisclosureAbstract" xlink:label="Locator_us-gaap_DebtDisclosureAbstract_3177" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LineOfCreditFacilityMaximumBorrowingCapacity" xlink:label="Locator_us-gaap_LineOfCreditFacilityMaximumBorrowingCapacity_3178" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DebtDisclosureAbstract_3177" xlink:to="Locator_us-gaap_LineOfCreditFacilityMaximumBorrowingCapacity_3178" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DebtDisclosureAbstract" xlink:label="Locator_us-gaap_DebtDisclosureAbstract_3179" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LineOfCreditFacilityDescription" xlink:label="Locator_us-gaap_LineOfCreditFacilityDescription_3180" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DebtDisclosureAbstract_3179" xlink:to="Locator_us-gaap_LineOfCreditFacilityDescription_3180" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DebtDisclosureAbstract" xlink:label="Locator_us-gaap_DebtDisclosureAbstract_3181" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LongTermLineOfCredit" xlink:label="Locator_us-gaap_LongTermLineOfCredit_3182" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DebtDisclosureAbstract_3181" xlink:to="Locator_us-gaap_LongTermLineOfCredit_3182" order="6.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DebtDisclosureAbstract" xlink:label="Locator_us-gaap_DebtDisclosureAbstract_3183" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LineOfCreditFacilityAverageOutstandingAmount" xlink:label="Locator_us-gaap_LineOfCreditFacilityAverageOutstandingAmount_3184" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DebtDisclosureAbstract_3183" xlink:to="Locator_us-gaap_LineOfCreditFacilityAverageOutstandingAmount_3184" order="7.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DebtDisclosureAbstract" xlink:label="Locator_us-gaap_DebtDisclosureAbstract_3185" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LineOfCreditFacilityLettersOfCreditIssued" xlink:label="Locator_ttec_LineOfCreditFacilityLettersOfCreditIssued_3186" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DebtDisclosureAbstract_3185" xlink:to="Locator_ttec_LineOfCreditFacilityLettersOfCreditIssued_3186" order="8.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DebtDisclosureAbstract" xlink:label="Locator_us-gaap_DebtDisclosureAbstract_3187" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LineOfCreditFacilityRemainingBorrowingCapacity" xlink:label="Locator_us-gaap_LineOfCreditFacilityRemainingBorrowingCapacity_3188" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DebtDisclosureAbstract_3187" xlink:to="Locator_us-gaap_LineOfCreditFacilityRemainingBorrowingCapacity_3188" order="9.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DEFERREDREVENUEANDCOSTSDEFERREDREVENUECLASSIFICATIONTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenueDisclosureAbstract" xlink:label="Locator_us-gaap_DeferredRevenueDisclosureAbstract_3189" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenueCurrent" xlink:label="Locator_us-gaap_DeferredRevenueCurrent_3190" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredRevenueDisclosureAbstract_3189" xlink:to="Locator_us-gaap_DeferredRevenueCurrent_3190" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenueDisclosureAbstract" xlink:label="Locator_us-gaap_DeferredRevenueDisclosureAbstract_3191" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenueNoncurrent" xlink:label="Locator_us-gaap_DeferredRevenueNoncurrent_3192" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredRevenueDisclosureAbstract_3191" xlink:to="Locator_us-gaap_DeferredRevenueNoncurrent_3192" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenueNoncurrent" xlink:label="Locator_us-gaap_DeferredRevenueNoncurrent_3193" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenue" xlink:label="Locator_us-gaap_DeferredRevenue_3194" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredRevenueNoncurrent_3193" xlink:to="Locator_us-gaap_DeferredRevenue_3194" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DEFERREDREVENUEANDCOSTSDEFERREDCOSTSCLASSIFICATIONTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenueDisclosureAbstract" xlink:label="Locator_us-gaap_DeferredRevenueDisclosureAbstract_3199" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredCostsCurrent" xlink:label="Locator_us-gaap_DeferredCostsCurrent_3200" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredRevenueDisclosureAbstract_3199" xlink:to="Locator_us-gaap_DeferredCostsCurrent_3200" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenueDisclosureAbstract" xlink:label="Locator_us-gaap_DeferredRevenueDisclosureAbstract_3201" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredCosts" xlink:label="Locator_us-gaap_DeferredCosts_3202" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredRevenueDisclosureAbstract_3201" xlink:to="Locator_us-gaap_DeferredCosts_3202" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredCosts" xlink:label="Locator_us-gaap_DeferredCosts_3203" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredCostsCurrentAndNoncurrent" xlink:label="Locator_us-gaap_DeferredCostsCurrentAndNoncurrent_3204" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_DeferredCosts_3203" xlink:to="Locator_us-gaap_DeferredCostsCurrentAndNoncurrent_3204" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureLEASESFUTUREMINIMUMLEASEPAYMENTSTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LeasesAbstract" xlink:label="Locator_us-gaap_LeasesAbstract_3209" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfOperatingLeasedAssetsTable" xlink:label="Locator_us-gaap_ScheduleOfOperatingLeasedAssetsTable_3210" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LeasesAbstract_3209" xlink:to="Locator_us-gaap_ScheduleOfOperatingLeasedAssetsTable_3210" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfOperatingLeasedAssetsTable" xlink:label="Locator_us-gaap_ScheduleOfOperatingLeasedAssetsTable_3263" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasedAssetsLineItems" xlink:label="Locator_us-gaap_OperatingLeasedAssetsLineItems_3264" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfOperatingLeasedAssetsTable_3263" xlink:to="Locator_us-gaap_OperatingLeasedAssetsLineItems_3264" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasedAssetsLineItems" xlink:label="Locator_us-gaap_OperatingLeasedAssetsLineItems_3211" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDueCurrent" xlink:label="Locator_us-gaap_OperatingLeasesFutureMinimumPaymentsDueCurrent_3212" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OperatingLeasedAssetsLineItems_3211" xlink:to="Locator_us-gaap_OperatingLeasesFutureMinimumPaymentsDueCurrent_3212" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasedAssetsLineItems" xlink:label="Locator_us-gaap_OperatingLeasedAssetsLineItems_3213" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDueInTwoYears" xlink:label="Locator_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInTwoYears_3214" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OperatingLeasedAssetsLineItems_3213" xlink:to="Locator_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInTwoYears_3214" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasedAssetsLineItems" xlink:label="Locator_us-gaap_OperatingLeasedAssetsLineItems_3215" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDueInThreeYears" xlink:label="Locator_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInThreeYears_3216" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OperatingLeasedAssetsLineItems_3215" xlink:to="Locator_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInThreeYears_3216" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasedAssetsLineItems" xlink:label="Locator_us-gaap_OperatingLeasedAssetsLineItems_3217" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFourYears" xlink:label="Locator_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFourYears_3218" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OperatingLeasedAssetsLineItems_3217" xlink:to="Locator_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFourYears_3218" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasedAssetsLineItems" xlink:label="Locator_us-gaap_OperatingLeasedAssetsLineItems_3219" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFiveYears" xlink:label="Locator_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFiveYears_3220" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OperatingLeasedAssetsLineItems_3219" xlink:to="Locator_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFiveYears_3220" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasedAssetsLineItems" xlink:label="Locator_us-gaap_OperatingLeasedAssetsLineItems_3221" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDueThereafter" xlink:label="Locator_us-gaap_OperatingLeasesFutureMinimumPaymentsDueThereafter_3222" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OperatingLeasedAssetsLineItems_3221" xlink:to="Locator_us-gaap_OperatingLeasesFutureMinimumPaymentsDueThereafter_3222" order="6.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDueThereafter" xlink:label="Locator_us-gaap_OperatingLeasesFutureMinimumPaymentsDueThereafter_3225" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDue" xlink:label="Locator_us-gaap_OperatingLeasesFutureMinimumPaymentsDue_3226" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OperatingLeasesFutureMinimumPaymentsDueThereafter_3225" xlink:to="Locator_us-gaap_OperatingLeasesFutureMinimumPaymentsDue_3226" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfOperatingLeasedAssetsTable" xlink:label="Locator_us-gaap_ScheduleOfOperatingLeasedAssetsTable_3265" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLeaseByTypeAxis" xlink:label="Locator_ttec_OperatingLeaseByTypeAxis_3266" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfOperatingLeasedAssetsTable_3265" xlink:to="Locator_ttec_OperatingLeaseByTypeAxis_3266" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLeaseByTypeAxis" xlink:label="Locator_ttec_OperatingLeaseByTypeAxis_3267" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLeaseTypeDomain" xlink:label="Locator_ttec_OperatingLeaseTypeDomain_3268" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OperatingLeaseByTypeAxis_3267" xlink:to="Locator_ttec_OperatingLeaseTypeDomain_3268" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLeaseTypeDomain" xlink:label="Locator_ttec_OperatingLeaseTypeDomain_3269" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLeasesMember" xlink:label="Locator_ttec_OperatingLeasesMember_3270" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OperatingLeaseTypeDomain_3269" xlink:to="Locator_ttec_OperatingLeasesMember_3270" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLeaseTypeDomain" xlink:label="Locator_ttec_OperatingLeaseTypeDomain_3271" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SubleaseIncomeMember" xlink:label="Locator_ttec_SubleaseIncomeMember_3272" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OperatingLeaseTypeDomain_3271" xlink:to="Locator_ttec_SubleaseIncomeMember_3272" order="2.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/LEASESASSETRETIREMENTSCHEDULETABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LeasesAbstract" xlink:label="Locator_us-gaap_LeasesAbstract_3273" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AssetRetirementObligationLineItems" xlink:label="Locator_ttec_AssetRetirementObligationLineItems_3274" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LeasesAbstract_3273" xlink:to="Locator_ttec_AssetRetirementObligationLineItems_3274" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AssetRetirementObligationLineItems" xlink:label="Locator_ttec_AssetRetirementObligationLineItems_3277" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetRetirementObligationLiabilitiesIncurred" xlink:label="Locator_us-gaap_AssetRetirementObligationLiabilitiesIncurred_3278" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AssetRetirementObligationLineItems_3277" xlink:to="Locator_us-gaap_AssetRetirementObligationLiabilitiesIncurred_3278" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AssetRetirementObligationLineItems" xlink:label="Locator_ttec_AssetRetirementObligationLineItems_3279" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetRetirementObligationAccretionExpense" xlink:label="Locator_us-gaap_AssetRetirementObligationAccretionExpense_3280" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AssetRetirementObligationLineItems_3279" xlink:to="Locator_us-gaap_AssetRetirementObligationAccretionExpense_3280" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AssetRetirementObligationLineItems" xlink:label="Locator_ttec_AssetRetirementObligationLineItems_3281" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetRetirementObligationLiabilitiesSettled" xlink:label="Locator_us-gaap_AssetRetirementObligationLiabilitiesSettled_3282" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AssetRetirementObligationLineItems_3281" xlink:to="Locator_us-gaap_AssetRetirementObligationLiabilitiesSettled_3282" order="4.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AssetRetirementObligationLineItems" xlink:label="Locator_ttec_AssetRetirementObligationLineItems_3275" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetRetirementObligation" xlink:label="Locator_us-gaap_AssetRetirementObligation_3276" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AssetRetirementObligationLineItems_3275" xlink:to="Locator_us-gaap_AssetRetirementObligation_3276" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AssetRetirementObligationLineItems" xlink:label="Locator_ttec_AssetRetirementObligationLineItems_3283" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetRetirementObligation" xlink:label="Locator_us-gaap_AssetRetirementObligation_3284" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AssetRetirementObligationLineItems_3283" xlink:to="Locator_us-gaap_AssetRetirementObligation_3284" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/LEASESNARRATIVEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LeasesAbstract" xlink:label="Locator_us-gaap_LeasesAbstract_3285" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesRentExpenseNet" xlink:label="Locator_us-gaap_OperatingLeasesRentExpenseNet_3286" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LeasesAbstract_3285" xlink:to="Locator_us-gaap_OperatingLeasesRentExpenseNet_3286" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LeasesAbstract" xlink:label="Locator_us-gaap_LeasesAbstract_3287" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRentCredit" xlink:label="Locator_us-gaap_DeferredRentCredit_3288" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_LeasesAbstract_3287" xlink:to="Locator_us-gaap_DeferredRentCredit_3288" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureACCUMULATEDOTHERCOMPREHENSIVEINCOMELOSSROLLFORWARDTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossAbstract" xlink:label="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossAbstract_3289" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract_3290" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossAbstract_3289" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract_3290" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract_3299" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax_3300" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract_3299" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax_3300" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract_3301" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentFromAOCIRealizedUponSaleOrLiquidationNetOfTax" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentFromAOCIRealizedUponSaleOrLiquidationNetOfTax_3302" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract_3301" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentFromAOCIRealizedUponSaleOrLiquidationNetOfTax_3302" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract_3303" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent_3304" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract_3303" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent_3304" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract_3297" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax" xlink:label="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax_3298" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract_3297" xlink:to="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax_3298" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract_3305" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax" xlink:label="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax_3306" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract_3305" xlink:to="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax_3306" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossAbstract" xlink:label="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossAbstract_3291" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract_3292" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossAbstract_3291" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract_3292" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract_3309" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax_3310" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract_3309" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax_3310" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract_3311" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax" xlink:label="Locator_ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax_3312" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract_3311" xlink:to="Locator_ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax_3312" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract_3313" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax_3314" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract_3313" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax_3314" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract_3307" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax" xlink:label="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax_3308" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract_3307" xlink:to="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax_3308" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract_3315" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax" xlink:label="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax_3316" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract_3315" xlink:to="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax_3316" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossAbstract" xlink:label="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossAbstract_3293" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract_3294" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossAbstract_3293" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract_3294" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract_3319" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax_3320" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract_3319" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax_3320" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract_3321" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossNetOfTax" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossNetOfTax_3322" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract_3321" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossNetOfTax_3322" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract_3323" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParent" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParent_3324" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract_3323" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParent_3324" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract_3317" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax" xlink:label="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax_3318" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract_3317" xlink:to="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax_3318" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract_3325" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax" xlink:label="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax_3326" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract_3325" xlink:to="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax_3326" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossAbstract" xlink:label="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossAbstract_3295" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract_3296" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossAbstract_3295" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract_3296" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract_3329" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax" xlink:label="Locator_ttec_OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax_3330" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract_3329" xlink:to="Locator_ttec_OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax_3330" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract_3331" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherComprehensiveIncomeLossReclassifiedToIncome" xlink:label="Locator_ttec_OtherComprehensiveIncomeLossReclassifiedToIncome_3332" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract_3331" xlink:to="Locator_ttec_OtherComprehensiveIncomeLossReclassifiedToIncome_3332" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract_3333" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent_3334" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract_3333" xlink:to="Locator_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent_3334" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract_3327" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" xlink:label="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax_3328" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract_3327" xlink:to="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax_3328" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract" xlink:label="Locator_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract_3335" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" xlink:label="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax_3336" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract_3335" xlink:to="Locator_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax_3336" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/EMPLOYEECOMPENSATIONPLANSOPTIONASSUMPTIONSTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AwardTypeAxis" xlink:label="Locator_us-gaap_AwardTypeAxis_3373" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardAwardTypeAndPlanNameDomain" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardAwardTypeAndPlanNameDomain_3374" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AwardTypeAxis_3373" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardAwardTypeAndPlanNameDomain_3374" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardAwardTypeAndPlanNameDomain" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardAwardTypeAndPlanNameDomain_3375" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeStockOptionMember" xlink:label="Locator_us-gaap_EmployeeStockOptionMember_3376" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardAwardTypeAndPlanNameDomain_3375" xlink:to="Locator_us-gaap_EmployeeStockOptionMember_3376" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_3337" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsAndMethodologyAbstract" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsAndMethodologyAbstract_3338" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_3337" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsAndMethodologyAbstract_3338" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsAndMethodologyAbstract" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsAndMethodologyAbstract_3339" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfShareBasedCompensationArrangementsByShareBasedPaymentAwardTable" xlink:label="Locator_us-gaap_ScheduleOfShareBasedCompensationArrangementsByShareBasedPaymentAwardTable_3340" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsAndMethodologyAbstract_3339" xlink:to="Locator_us-gaap_ScheduleOfShareBasedCompensationArrangementsByShareBasedPaymentAwardTable_3340" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfShareBasedCompensationArrangementsByShareBasedPaymentAwardTable" xlink:label="Locator_us-gaap_ScheduleOfShareBasedCompensationArrangementsByShareBasedPaymentAwardTable_3369" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems_3370" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfShareBasedCompensationArrangementsByShareBasedPaymentAwardTable_3369" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems_3370" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems_3341" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate_3342" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems_3341" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate_3342" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems_3343" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsExpectedTerm1" xlink:label="Locator_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsExpectedTerm1_3344" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems_3343" xlink:to="Locator_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsExpectedTerm1_3344" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems_3345" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate_3346" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems_3345" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate_3346" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems_3347" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate_3348" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems_3347" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate_3348" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems_3349" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsWeightedAverageVolatilityRate" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsWeightedAverageVolatilityRate_3350" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems_3349" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsWeightedAverageVolatilityRate_3350" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfShareBasedCompensationArrangementsByShareBasedPaymentAwardTable" xlink:label="Locator_us-gaap_ScheduleOfShareBasedCompensationArrangementsByShareBasedPaymentAwardTable_3371" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AwardTypeAxis" xlink:label="Locator_us-gaap_AwardTypeAxis_3372" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfShareBasedCompensationArrangementsByShareBasedPaymentAwardTable_3371" xlink:to="Locator_us-gaap_AwardTypeAxis_3372" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureEMPLOYEECOMPENSATIONPLANSOPTIONSROLLFORWARDTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_3377" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward_3378" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_3377" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward_3378" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward_3387" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised" xlink:label="Locator_us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised_3388" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward_3387" xlink:to="Locator_us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised_3388" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward_3389" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriod" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriod_3390" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward_3389" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriod_3390" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward_3385" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber_3386" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward_3385" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber_3386" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward_3391" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber_3392" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward_3391" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber_3392" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward_3393" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableNumber" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableNumber_3394" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward_3393" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableNumber_3394" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_3379" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward_3380" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_3379" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward_3380" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward_3397" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsExercisesInPeriodWeightedAverageExercisePrice" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsExercisesInPeriodWeightedAverageExercisePrice_3398" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward_3397" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsExercisesInPeriodWeightedAverageExercisePrice_3398" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward_3399" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriodWeightedAverageExercisePrice" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriodWeightedAverageExercisePrice_3400" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward_3399" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriodWeightedAverageExercisePrice_3400" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward_3395" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice_3396" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward_3395" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice_3396" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward_3401" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice_3402" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward_3401" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice_3402" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward_3403" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageExercisePrice" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageExercisePrice_3404" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward_3403" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageExercisePrice_3404" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_3381" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_WeightedAverageContractTermInYearsAbstract" xlink:label="Locator_ttec_WeightedAverageContractTermInYearsAbstract_3382" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_3381" xlink:to="Locator_ttec_WeightedAverageContractTermInYearsAbstract_3382" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_WeightedAverageContractTermInYearsAbstract" xlink:label="Locator_ttec_WeightedAverageContractTermInYearsAbstract_3405" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsOutstandingWeightedAverageRemainingContractualTerm2" xlink:label="Locator_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsOutstandingWeightedAverageRemainingContractualTerm2_3406" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_WeightedAverageContractTermInYearsAbstract_3405" xlink:to="Locator_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsOutstandingWeightedAverageRemainingContractualTerm2_3406" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_WeightedAverageContractTermInYearsAbstract" xlink:label="Locator_ttec_WeightedAverageContractTermInYearsAbstract_3407" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageRemainingContractualTerm1" xlink:label="Locator_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageRemainingContractualTerm1_3408" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_WeightedAverageContractTermInYearsAbstract_3407" xlink:to="Locator_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageRemainingContractualTerm1_3408" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_3383" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AggregateIntrinsicValueAbstract" xlink:label="Locator_ttec_AggregateIntrinsicValueAbstract_3384" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_3383" xlink:to="Locator_ttec_AggregateIntrinsicValueAbstract_3384" order="4.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AggregateIntrinsicValueAbstract" xlink:label="Locator_ttec_AggregateIntrinsicValueAbstract_3409" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingIntrinsicValue" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingIntrinsicValue_3410" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AggregateIntrinsicValueAbstract_3409" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingIntrinsicValue_3410" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AggregateIntrinsicValueAbstract" xlink:label="Locator_ttec_AggregateIntrinsicValueAbstract_3411" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableAggregateIntrinsicValue" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableAggregateIntrinsicValue_3412" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AggregateIntrinsicValueAbstract_3411" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableAggregateIntrinsicValue_3412" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/EMPLOYEECOMPENSATIONPLANSRSUROLLFORWARDTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_3413" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward_3414" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_3413" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward_3414" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward_3419" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod_3420" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward_3419" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod_3420" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward_3421" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod_3422" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward_3421" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod_3422" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward_3423" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod_3424" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward_3423" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod_3424" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward_3417" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber_3418" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward_3417" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber_3418" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward_3425" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber_3426" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward_3425" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber_3426" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="Locator_ttec_EmployeeCompensationPlansAbstract_3415" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward_3416" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_EmployeeCompensationPlansAbstract_3415" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward_3416" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward_3429" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue_3430" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward_3429" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue_3430" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward_3431" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue_3432" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward_3431" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue_3432" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward_3433" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue_3434" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward_3433" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue_3434" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward_3427" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue_3428" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward_3427" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue_3428" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward_3435" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue" xlink:label="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue_3436" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward_3435" xlink:to="Locator_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue_3436" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureSTOCKREPURCHASEPROGRAMNARRATIVEDETAILS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_StockRepurchaseProgramAbstract" xlink:label="Locator_ttec_StockRepurchaseProgramAbstract_3437" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CumulativeAuthorizedShareRepurhcaseAllowance" xlink:label="Locator_ttec_CumulativeAuthorizedShareRepurhcaseAllowance_3438" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_StockRepurchaseProgramAbstract_3437" xlink:to="Locator_ttec_CumulativeAuthorizedShareRepurhcaseAllowance_3438" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_StockRepurchaseProgramAbstract" xlink:label="Locator_ttec_StockRepurchaseProgramAbstract_3443" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RemainingAllowanceStockRepurchaseProgram" xlink:label="Locator_ttec_RemainingAllowanceStockRepurchaseProgram_3444" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_StockRepurchaseProgramAbstract_3443" xlink:to="Locator_ttec_RemainingAllowanceStockRepurchaseProgram_3444" order="4.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_StockRepurchaseProgramAbstract" xlink:label="Locator_ttec_StockRepurchaseProgramAbstract_3439" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TreasuryStockSharesAcquired" xlink:label="Locator_us-gaap_TreasuryStockSharesAcquired_3440" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_StockRepurchaseProgramAbstract_3439" xlink:to="Locator_us-gaap_TreasuryStockSharesAcquired_3440" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_StockRepurchaseProgramAbstract" xlink:label="Locator_ttec_StockRepurchaseProgramAbstract_3445" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TreasuryStockSharesAcquired" xlink:label="Locator_us-gaap_TreasuryStockSharesAcquired_3446" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_StockRepurchaseProgramAbstract_3445" xlink:to="Locator_us-gaap_TreasuryStockSharesAcquired_3446" order="5.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_StockRepurchaseProgramAbstract" xlink:label="Locator_ttec_StockRepurchaseProgramAbstract_3441" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TreasuryStockValueAcquiredCostMethod" xlink:label="Locator_us-gaap_TreasuryStockValueAcquiredCostMethod_3442" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_StockRepurchaseProgramAbstract_3441" xlink:to="Locator_us-gaap_TreasuryStockValueAcquiredCostMethod_3442" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_StockRepurchaseProgramAbstract" xlink:label="Locator_ttec_StockRepurchaseProgramAbstract_3447" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TreasuryStockValueAcquiredCostMethod" xlink:label="Locator_us-gaap_TreasuryStockValueAcquiredCostMethod_3448" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_StockRepurchaseProgramAbstract_3447" xlink:to="Locator_us-gaap_TreasuryStockValueAcquiredCostMethod_3448" order="6.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureRELATEDPARTYTRANSACTIONSNARRATIVEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyTransactionsAbstract" xlink:label="Locator_us-gaap_RelatedPartyTransactionsAbstract_3449" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfRelatedPartyTransactionsByRelatedPartyTable" xlink:label="Locator_us-gaap_ScheduleOfRelatedPartyTransactionsByRelatedPartyTable_3450" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RelatedPartyTransactionsAbstract_3449" xlink:to="Locator_us-gaap_ScheduleOfRelatedPartyTransactionsByRelatedPartyTable_3450" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfRelatedPartyTransactionsByRelatedPartyTable" xlink:label="Locator_us-gaap_ScheduleOfRelatedPartyTransactionsByRelatedPartyTable_3483" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyTransactionLineItems" xlink:label="Locator_us-gaap_RelatedPartyTransactionLineItems_3484" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfRelatedPartyTransactionsByRelatedPartyTable_3483" xlink:to="Locator_us-gaap_RelatedPartyTransactionLineItems_3484" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyTransactionLineItems" xlink:label="Locator_us-gaap_RelatedPartyTransactionLineItems_3451" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyTransactionDescriptionOfTransaction" xlink:label="Locator_us-gaap_RelatedPartyTransactionDescriptionOfTransaction_3452" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RelatedPartyTransactionLineItems_3451" xlink:to="Locator_us-gaap_RelatedPartyTransactionDescriptionOfTransaction_3452" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyTransactionLineItems" xlink:label="Locator_us-gaap_RelatedPartyTransactionLineItems_3453" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyTransactionPurchasesFromRelatedParty" xlink:label="Locator_us-gaap_RelatedPartyTransactionPurchasesFromRelatedParty_3454" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RelatedPartyTransactionLineItems_3453" xlink:to="Locator_us-gaap_RelatedPartyTransactionPurchasesFromRelatedParty_3454" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyTransactionLineItems" xlink:label="Locator_us-gaap_RelatedPartyTransactionLineItems_3455" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RevenueFromRelatedParties" xlink:label="Locator_us-gaap_RevenueFromRelatedParties_3456" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RelatedPartyTransactionLineItems_3455" xlink:to="Locator_us-gaap_RevenueFromRelatedParties_3456" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyTransactionLineItems" xlink:label="Locator_us-gaap_RelatedPartyTransactionLineItems_3457" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountsPayableRelatedPartiesCurrent" xlink:label="Locator_us-gaap_AccountsPayableRelatedPartiesCurrent_3458" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RelatedPartyTransactionLineItems_3457" xlink:to="Locator_us-gaap_AccountsPayableRelatedPartiesCurrent_3458" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfRelatedPartyTransactionsByRelatedPartyTable" xlink:label="Locator_us-gaap_ScheduleOfRelatedPartyTransactionsByRelatedPartyTable_3485" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyTransactionsByRelatedPartyAxis" xlink:label="Locator_us-gaap_RelatedPartyTransactionsByRelatedPartyAxis_3486" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfRelatedPartyTransactionsByRelatedPartyTable_3485" xlink:to="Locator_us-gaap_RelatedPartyTransactionsByRelatedPartyAxis_3486" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyTransactionsByRelatedPartyAxis" xlink:label="Locator_us-gaap_RelatedPartyTransactionsByRelatedPartyAxis_3487" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyDomain" xlink:label="Locator_us-gaap_RelatedPartyDomain_3488" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RelatedPartyTransactionsByRelatedPartyAxis_3487" xlink:to="Locator_us-gaap_RelatedPartyDomain_3488" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyDomain" xlink:label="Locator_us-gaap_RelatedPartyDomain_3489" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AvionMember" xlink:label="Locator_ttec_AvionMember_3490" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RelatedPartyDomain_3489" xlink:to="Locator_ttec_AvionMember_3490" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyDomain" xlink:label="Locator_us-gaap_RelatedPartyDomain_3491" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessControlsMember" xlink:label="Locator_ttec_BusinessControlsMember_3492" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RelatedPartyDomain_3491" xlink:to="Locator_ttec_BusinessControlsMember_3492" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyDomain" xlink:label="Locator_us-gaap_RelatedPartyDomain_3493" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LenderLiveMember" xlink:label="Locator_ttec_LenderLiveMember_3494" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RelatedPartyDomain_3493" xlink:to="Locator_ttec_LenderLiveMember_3494" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyDomain" xlink:label="Locator_us-gaap_RelatedPartyDomain_3495" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ConversentMember" xlink:label="Locator_ttec_ConversentMember_3496" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RelatedPartyDomain_3495" xlink:to="Locator_ttec_ConversentMember_3496" order="4.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/OTHERFINANCIALINFORMATIONSELFINSURANCELIABILITIESTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherFinancialInformationAbstract" xlink:label="Locator_ttec_OtherFinancialInformationAbstract_3497" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WorkersCompensationLiabilityCurrentAndNoncurrent" xlink:label="Locator_us-gaap_WorkersCompensationLiabilityCurrentAndNoncurrent_3498" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherFinancialInformationAbstract_3497" xlink:to="Locator_us-gaap_WorkersCompensationLiabilityCurrentAndNoncurrent_3498" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherFinancialInformationAbstract" xlink:label="Locator_ttec_OtherFinancialInformationAbstract_3499" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_HealthAndDentalInsurance" xlink:label="Locator_ttec_HealthAndDentalInsurance_3500" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherFinancialInformationAbstract_3499" xlink:to="Locator_ttec_HealthAndDentalInsurance_3500" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherFinancialInformationAbstract" xlink:label="Locator_ttec_OtherFinancialInformationAbstract_3501" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherGeneralLiabilityInsurance" xlink:label="Locator_ttec_OtherGeneralLiabilityInsurance_3502" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherFinancialInformationAbstract_3501" xlink:to="Locator_ttec_OtherGeneralLiabilityInsurance_3502" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherGeneralLiabilityInsurance" xlink:label="Locator_ttec_OtherGeneralLiabilityInsurance_3503" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SelfInsuranceReserve" xlink:label="Locator_us-gaap_SelfInsuranceReserve_3504" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_OtherGeneralLiabilityInsurance_3503" xlink:to="Locator_us-gaap_SelfInsuranceReserve_3504" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureDECONSOLIDATIONOFASUBSIDIARYNARRATIVEDETAILS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeconsolidationOfSubsidiaryAbstract" xlink:label="Locator_ttec_DeconsolidationOfSubsidiaryAbstract_3511" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_Ttec_descriptionoflossofcontrolinnoncontrollinginterest" xlink:label="Locator_ttec_Ttec_descriptionoflossofcontrolinnoncontrollinginterest_3512" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DeconsolidationOfSubsidiaryAbstract_3511" xlink:to="Locator_ttec_Ttec_descriptionoflossofcontrolinnoncontrollinginterest_3512" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeconsolidationOfSubsidiaryAbstract" xlink:label="Locator_ttec_DeconsolidationOfSubsidiaryAbstract_3513" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeconsolidationGainOrLossAmount" xlink:label="Locator_us-gaap_DeconsolidationGainOrLossAmount_3514" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_DeconsolidationOfSubsidiaryAbstract_3513" xlink:to="Locator_us-gaap_DeconsolidationGainOrLossAmount_3514" order="2.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureQUARTERLYFINANCIALDATAUNAUDITEDQUARTERLYFINANCIALSTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3515" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SalesRevenueServicesNet" xlink:label="Locator_us-gaap_SalesRevenueServicesNet_3516" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3515" xlink:to="Locator_us-gaap_SalesRevenueServicesNet_3516" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3517" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostOfServices" xlink:label="Locator_us-gaap_CostOfServices_3518" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3517" xlink:to="Locator_us-gaap_CostOfServices_3518" order="2.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3519" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SellingGeneralAndAdministrativeExpense" xlink:label="Locator_us-gaap_SellingGeneralAndAdministrativeExpense_3520" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3519" xlink:to="Locator_us-gaap_SellingGeneralAndAdministrativeExpense_3520" order="3.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3521" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DepreciationAndAmortization" xlink:label="Locator_us-gaap_DepreciationAndAmortization_3522" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3521" xlink:to="Locator_us-gaap_DepreciationAndAmortization_3522" order="4.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3523" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCharges" xlink:label="Locator_us-gaap_RestructuringCharges_3524" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3523" xlink:to="Locator_us-gaap_RestructuringCharges_3524" order="5.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3525" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetImpairmentCharges" xlink:label="Locator_us-gaap_AssetImpairmentCharges_3526" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3525" xlink:to="Locator_us-gaap_AssetImpairmentCharges_3526" order="6.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetImpairmentCharges" xlink:label="Locator_us-gaap_AssetImpairmentCharges_3531" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingIncomeLoss" xlink:label="Locator_us-gaap_OperatingIncomeLoss_3532" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_AssetImpairmentCharges_3531" xlink:to="Locator_us-gaap_OperatingIncomeLoss_3532" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingIncomeLoss" xlink:label="Locator_us-gaap_OperatingIncomeLoss_3533" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NonoperatingIncomeExpense" xlink:label="Locator_us-gaap_NonoperatingIncomeExpense_3534" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OperatingIncomeLoss_3533" xlink:to="Locator_us-gaap_NonoperatingIncomeExpense_3534" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingIncomeLoss" xlink:label="Locator_us-gaap_OperatingIncomeLoss_3535" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExpenseBenefit" xlink:label="Locator_us-gaap_IncomeTaxExpenseBenefit_3536" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OperatingIncomeLoss_3535" xlink:to="Locator_us-gaap_IncomeTaxExpenseBenefit_3536" order="2.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingIncomeLoss" xlink:label="Locator_us-gaap_OperatingIncomeLoss_3537" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" xlink:label="Locator_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest_3538" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_OperatingIncomeLoss_3537" xlink:to="Locator_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest_3538" order="3.0" preferredLabel="http://www.xbrl.org/2009/role/negatedLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" xlink:label="Locator_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest_3551" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetIncomeLoss" xlink:label="Locator_us-gaap_NetIncomeLoss_3552" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest_3551" xlink:to="Locator_us-gaap_NetIncomeLoss_3552" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/totalLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3527" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract" xlink:label="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract_3528" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3527" xlink:to="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract_3528" order="7.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract" xlink:label="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract_3553" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" xlink:label="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingBasic_3554" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract_3553" xlink:to="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingBasic_3554" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract" xlink:label="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract_3555" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" xlink:label="Locator_us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding_3556" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract_3555" xlink:to="Locator_us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding_3556" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3529" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EarningsPerShareAbstract" xlink:label="Locator_us-gaap_EarningsPerShareAbstract_3530" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3529" xlink:to="Locator_us-gaap_EarningsPerShareAbstract_3530" order="8.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EarningsPerShareAbstract" xlink:label="Locator_us-gaap_EarningsPerShareAbstract_3557" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EarningsPerShareBasic" xlink:label="Locator_us-gaap_EarningsPerShareBasic_3558" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_EarningsPerShareAbstract_3557" xlink:to="Locator_us-gaap_EarningsPerShareBasic_3558" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EarningsPerShareAbstract" xlink:label="Locator_us-gaap_EarningsPerShareAbstract_3559" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EarningsPerShareDiluted" xlink:label="Locator_us-gaap_EarningsPerShareDiluted_3560" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_EarningsPerShareAbstract_3559" xlink:to="Locator_us-gaap_EarningsPerShareDiluted_3560" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/QUARTERLYFINANCIALDATAUNAUDITEDNARRATIVEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3569" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReductionOfEmployeeRelatedExpense" xlink:label="Locator_ttec_ReductionOfEmployeeRelatedExpense_3570" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3569" xlink:to="Locator_ttec_ReductionOfEmployeeRelatedExpense_3570" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3571" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TaxBenefitRecognizedFromAdvancePricingAgreement" xlink:label="Locator_ttec_TaxBenefitRecognizedFromAdvancePricingAgreement_3572" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3571" xlink:to="Locator_ttec_TaxBenefitRecognizedFromAdvancePricingAgreement_3572" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3573" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_UnrecognizedTaxBenefitsDecreasesTotal" xlink:label="Locator_ttec_UnrecognizedTaxBenefitsDecreasesTotal_3574" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3573" xlink:to="Locator_ttec_UnrecognizedTaxBenefitsDecreasesTotal_3574" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3575" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount" xlink:label="Locator_us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount_3576" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3575" xlink:to="Locator_us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount_3576" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3577" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReturnToProvisionAdjustments" xlink:label="Locator_ttec_ReturnToProvisionAdjustments_3578" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3577" xlink:to="Locator_ttec_ReturnToProvisionAdjustments_3578" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3579" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TaxBenefitRelatedToRestructuringCharges" xlink:label="Locator_ttec_TaxBenefitRelatedToRestructuringCharges_3580" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3579" xlink:to="Locator_ttec_TaxBenefitRelatedToRestructuringCharges_3580" order="6.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3581" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReductionToVariableIncentiveCompensation" xlink:label="Locator_ttec_ReductionToVariableIncentiveCompensation_3582" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3581" xlink:to="Locator_ttec_ReductionToVariableIncentiveCompensation_3582" order="7.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3583" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxExpenseCanadaRevenueAgencyRuling" xlink:label="Locator_ttec_IncomeTaxExpenseCanadaRevenueAgencyRuling_3584" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3583" xlink:to="Locator_ttec_IncomeTaxExpenseCanadaRevenueAgencyRuling_3584" order="8.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3585" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxBenefitInternalRevenueServiceRefundClaims" xlink:label="Locator_ttec_IncomeTaxBenefitInternalRevenueServiceRefundClaims_3586" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3585" xlink:to="Locator_ttec_IncomeTaxBenefitInternalRevenueServiceRefundClaims_3586" order="9.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3587" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxBenefitFromForeignEarningsRepatriation" xlink:label="Locator_ttec_IncomeTaxBenefitFromForeignEarningsRepatriation_3588" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3587" xlink:to="Locator_ttec_IncomeTaxBenefitFromForeignEarningsRepatriation_3588" order="10.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3589" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxExpenseNetherlandsAudit" xlink:label="Locator_ttec_IncomeTaxExpenseNetherlandsAudit_3590" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3589" xlink:to="Locator_ttec_IncomeTaxExpenseNetherlandsAudit_3590" order="11.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3591" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxExpenseFutureValueContingentPayments" xlink:label="Locator_ttec_IncomeTaxExpenseFutureValueContingentPayments_3592" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_3591" xlink:to="Locator_ttec_IncomeTaxExpenseFutureValueContingentPayments_3592" order="12.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/INCOMETAXESJURISDICTIONSOPENTOTAXEXAMINATIONSTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityAxis" xlink:label="Locator_us-gaap_IncomeTaxAuthorityAxis_3627" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_3628" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityAxis_3627" xlink:to="Locator_us-gaap_IncomeTaxAuthorityDomain_3628" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_3629" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_UnitedStatesMember" xlink:label="Locator_ttec_UnitedStatesMember_3630" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_3629" xlink:to="Locator_ttec_UnitedStatesMember_3630" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_3631" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ArgentinaMember" xlink:label="Locator_ttec_ArgentinaMember_3632" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_3631" xlink:to="Locator_ttec_ArgentinaMember_3632" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_3633" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AustraliaMember" xlink:label="Locator_ttec_AustraliaMember_3634" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_3633" xlink:to="Locator_ttec_AustraliaMember_3634" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_3635" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BrazilMember" xlink:label="Locator_ttec_BrazilMember_3636" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_3635" xlink:to="Locator_ttec_BrazilMember_3636" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_3637" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CanadaMember" xlink:label="Locator_ttec_CanadaMember_3638" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_3637" xlink:to="Locator_ttec_CanadaMember_3638" order="5.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_3639" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_MexicoMember" xlink:label="Locator_ttec_MexicoMember_3640" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_3639" xlink:to="Locator_ttec_MexicoMember_3640" order="6.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_3641" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PhilippinesMember" xlink:label="Locator_ttec_PhilippinesMember_3642" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_3641" xlink:to="Locator_ttec_PhilippinesMember_3642" order="7.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="Locator_us-gaap_IncomeTaxAuthorityDomain_3643" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SpainMember" xlink:label="Locator_ttec_SpainMember_3644" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxAuthorityDomain_3643" xlink:to="Locator_ttec_SpainMember_3644" order="8.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_3593" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExaminationTable" xlink:label="Locator_us-gaap_IncomeTaxExaminationTable_3594" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_3593" xlink:to="Locator_us-gaap_IncomeTaxExaminationTable_3594" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExaminationTable" xlink:label="Locator_us-gaap_IncomeTaxExaminationTable_3623" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExaminationLineItems" xlink:label="Locator_us-gaap_IncomeTaxExaminationLineItems_3624" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxExaminationTable_3623" xlink:to="Locator_us-gaap_IncomeTaxExaminationLineItems_3624" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExaminationLineItems" xlink:label="Locator_us-gaap_IncomeTaxExaminationLineItems_3595" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxExaminationYearsUnderExamination1" xlink:label="Locator_ttec_IncomeTaxExaminationYearsUnderExamination1_3596" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxExaminationLineItems_3595" xlink:to="Locator_ttec_IncomeTaxExaminationYearsUnderExamination1_3596" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExaminationTable" xlink:label="Locator_us-gaap_IncomeTaxExaminationTable_3625" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityAxis" xlink:label="Locator_us-gaap_IncomeTaxAuthorityAxis_3626" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxExaminationTable_3625" xlink:to="Locator_us-gaap_IncomeTaxAuthorityAxis_3626" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureINCOMETAXESVALUATIONALLOWANCEROLLFORWARDTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_3647" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ValuationAllowanceAdditionsToDeferredTaxExpense" xlink:label="Locator_ttec_ValuationAllowanceAdditionsToDeferredTaxExpense_3648" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_3647" xlink:to="Locator_ttec_ValuationAllowanceAdditionsToDeferredTaxExpense_3648" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_3649" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ValuationAllowanceReductionOfDeferredIncomeTaxExpense" xlink:label="Locator_ttec_ValuationAllowanceReductionOfDeferredIncomeTaxExpense_3650" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_3649" xlink:to="Locator_ttec_ValuationAllowanceReductionOfDeferredIncomeTaxExpense_3650" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_3645" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsValuationAllowance" xlink:label="Locator_us-gaap_DeferredTaxAssetsValuationAllowance_3646" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_3645" xlink:to="Locator_us-gaap_DeferredTaxAssetsValuationAllowance_3646" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="Locator_us-gaap_IncomeTaxDisclosureAbstract_3651" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsValuationAllowance" xlink:label="Locator_us-gaap_DeferredTaxAssetsValuationAllowance_3652" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_IncomeTaxDisclosureAbstract_3651" xlink:to="Locator_us-gaap_DeferredTaxAssetsValuationAllowance_3652" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureSUBSEQUENTEVENTS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SubsequentEventsAbstract" xlink:label="Locator_us-gaap_SubsequentEventsAbstract_3653" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SubsequentEventsTextBlock" xlink:label="Locator_us-gaap_SubsequentEventsTextBlock_3654" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SubsequentEventsAbstract_3653" xlink:to="Locator_us-gaap_SubsequentEventsTextBlock_3654" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureMANDATORILYREDEEMABLENONCONTROLLINGINTEREST">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestEquityCarryingAmountAbstract" xlink:label="Locator_us-gaap_RedeemableNoncontrollingInterestEquityCarryingAmountAbstract_3655" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MinorityInterestDisclosureTextBlock" xlink:label="Locator_us-gaap_MinorityInterestDisclosureTextBlock_3656" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RedeemableNoncontrollingInterestEquityCarryingAmountAbstract_3655" xlink:to="Locator_us-gaap_MinorityInterestDisclosureTextBlock_3656" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/MANDATORILYREDEEMABLENONCONTROLLINGINTERESTTABLES">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestEquityCarryingAmountAbstract" xlink:label="Locator_us-gaap_RedeemableNoncontrollingInterestEquityCarryingAmountAbstract_3657" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestTableTextBlock" xlink:label="Locator_us-gaap_RedeemableNoncontrollingInterestTableTextBlock_3658" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RedeemableNoncontrollingInterestEquityCarryingAmountAbstract_3657" xlink:to="Locator_us-gaap_RedeemableNoncontrollingInterestTableTextBlock_3658" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureMANDATORILYREDEEMABLENONCONTROLLINGINTERESTROLLFORWARDTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestEquityCarryingAmountAbstract" xlink:label="Locator_us-gaap_RedeemableNoncontrollingInterestEquityCarryingAmountAbstract_3659" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestByLegalEntityTable" xlink:label="Locator_us-gaap_RedeemableNoncontrollingInterestByLegalEntityTable_3660" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RedeemableNoncontrollingInterestEquityCarryingAmountAbstract_3659" xlink:to="Locator_us-gaap_RedeemableNoncontrollingInterestByLegalEntityTable_3660" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestByLegalEntityTable" xlink:label="Locator_us-gaap_RedeemableNoncontrollingInterestByLegalEntityTable_3693" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestLineItems" xlink:label="Locator_us-gaap_RedeemableNoncontrollingInterestLineItems_3694" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RedeemableNoncontrollingInterestByLegalEntityTable_3693" xlink:to="Locator_us-gaap_RedeemableNoncontrollingInterestLineItems_3694" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestLineItems" xlink:label="Locator_us-gaap_RedeemableNoncontrollingInterestLineItems_3663" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProfitLoss" xlink:label="Locator_us-gaap_ProfitLoss_3664" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RedeemableNoncontrollingInterestLineItems_3663" xlink:to="Locator_us-gaap_ProfitLoss_3664" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestLineItems" xlink:label="Locator_us-gaap_RedeemableNoncontrollingInterestLineItems_3665" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders" xlink:label="Locator_us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders_3666" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RedeemableNoncontrollingInterestLineItems_3665" xlink:to="Locator_us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders_3666" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestLineItems" xlink:label="Locator_us-gaap_RedeemableNoncontrollingInterestLineItems_3667" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity" xlink:label="Locator_ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity_3668" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RedeemableNoncontrollingInterestLineItems_3667" xlink:to="Locator_ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity_3668" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestLineItems" xlink:label="Locator_us-gaap_RedeemableNoncontrollingInterestLineItems_3669" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MinorityInterestChangeInRedemptionValue" xlink:label="Locator_us-gaap_MinorityInterestChangeInRedemptionValue_3670" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RedeemableNoncontrollingInterestLineItems_3669" xlink:to="Locator_us-gaap_MinorityInterestChangeInRedemptionValue_3670" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestLineItems" xlink:label="Locator_us-gaap_RedeemableNoncontrollingInterestLineItems_3661" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount" xlink:label="Locator_us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount_3662" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RedeemableNoncontrollingInterestLineItems_3661" xlink:to="Locator_us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount_3662" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestLineItems" xlink:label="Locator_us-gaap_RedeemableNoncontrollingInterestLineItems_3671" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount" xlink:label="Locator_us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount_3672" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RedeemableNoncontrollingInterestLineItems_3671" xlink:to="Locator_us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount_3672" order="6.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestByLegalEntityTable" xlink:label="Locator_us-gaap_RedeemableNoncontrollingInterestByLegalEntityTable_3695" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_LegalEntityAxis" xlink:label="Locator_dei_LegalEntityAxis_3696" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RedeemableNoncontrollingInterestByLegalEntityTable_3695" xlink:to="Locator_dei_LegalEntityAxis_3696" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_LegalEntityAxis" xlink:label="Locator_dei_LegalEntityAxis_3697" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_EntityDomain" xlink:label="Locator_dei_EntityDomain_3698" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_dei_LegalEntityAxis_3697" xlink:to="Locator_dei_EntityDomain_3698" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_EntityDomain" xlink:label="Locator_dei_EntityDomain_3699" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IknowtionMember" xlink:label="Locator_ttec_IknowtionMember_3700" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_dei_EntityDomain_3699" xlink:to="Locator_ttec_IknowtionMember_3700" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureMANDATORILYREDEEMABLENONCONTROLLINGINTERESTNARRATIVEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestEquityCarryingAmountAbstract" xlink:label="Locator_us-gaap_RedeemableNoncontrollingInterestEquityCarryingAmountAbstract_3701" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MinorityInterestDescription" xlink:label="Locator_us-gaap_MinorityInterestDescription_3702" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_RedeemableNoncontrollingInterestEquityCarryingAmountAbstract_3701" xlink:to="Locator_us-gaap_MinorityInterestDescription_3702" order="1.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureSUBSEQUENTEVENTSNARRATIVEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SubsequentEventsAbstract" xlink:label="Locator_us-gaap_SubsequentEventsAbstract_3703" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SubsequentEventAssignment" xlink:label="Locator_ttec_SubsequentEventAssignment_3704" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SubsequentEventsAbstract_3703" xlink:to="Locator_ttec_SubsequentEventAssignment_3704" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SubsequentEventsAbstract" xlink:label="Locator_us-gaap_SubsequentEventsAbstract_3705" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SubsequentEventAcquisition" xlink:label="Locator_ttec_SubsequentEventAcquisition_3706" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SubsequentEventsAbstract_3705" xlink:to="Locator_ttec_SubsequentEventAcquisition_3706" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SubsequentEventsAbstract" xlink:label="Locator_us-gaap_SubsequentEventsAbstract_3707" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DividendsCommonStockCash" xlink:label="Locator_us-gaap_DividendsCommonStockCash_3708" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SubsequentEventsAbstract_3707" xlink:to="Locator_us-gaap_DividendsCommonStockCash_3708" order="3.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SubsequentEventsAbstract" xlink:label="Locator_us-gaap_SubsequentEventsAbstract_3709" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DividendsPayableDateDeclaredDayMonthAndYear" xlink:label="Locator_us-gaap_DividendsPayableDateDeclaredDayMonthAndYear_3710" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SubsequentEventsAbstract_3709" xlink:to="Locator_us-gaap_DividendsPayableDateDeclaredDayMonthAndYear_3710" order="4.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SubsequentEventsAbstract" xlink:label="Locator_us-gaap_SubsequentEventsAbstract_3711" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DividendsPayableDateOfRecordDayMonthAndYear" xlink:label="Locator_us-gaap_DividendsPayableDateOfRecordDayMonthAndYear_3712" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_SubsequentEventsAbstract_3711" xlink:to="Locator_us-gaap_DividendsPayableDateOfRecordDayMonthAndYear_3712" order="5.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/DisclosureACCUMULATEDOTHERCOMPREHENSIVEINCOMELOSSINCOMESTATEMENTCLASSIFICATIONTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossAbstract" xlink:label="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossAbstract_3713" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossIncomeStatementClassificationTable" xlink:label="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossIncomeStatementClassificationTable_3714" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossAbstract_3713" xlink:to="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossIncomeStatementClassificationTable_3714" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossIncomeStatementClassificationTable" xlink:label="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossIncomeStatementClassificationTable_3761" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PresentationOfIncomeStatementReclassificationsLineItems" xlink:label="Locator_ttec_PresentationOfIncomeStatementReclassificationsLineItems_3762" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossIncomeStatementClassificationTable_3761" xlink:to="Locator_ttec_PresentationOfIncomeStatementReclassificationsLineItems_3762" order="4.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PresentationOfIncomeStatementReclassificationsLineItems" xlink:label="Locator_ttec_PresentationOfIncomeStatementReclassificationsLineItems_3715" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherComprehensiveIncomeLossReclassifiedToIncome" xlink:label="Locator_ttec_OtherComprehensiveIncomeLossReclassifiedToIncome_3716" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_PresentationOfIncomeStatementReclassificationsLineItems_3715" xlink:to="Locator_ttec_OtherComprehensiveIncomeLossReclassifiedToIncome_3716" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossIncomeStatementClassificationTable" xlink:label="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossIncomeStatementClassificationTable_3763" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis" xlink:label="Locator_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_3764" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossIncomeStatementClassificationTable_3763" xlink:to="Locator_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_3764" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis" xlink:label="Locator_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_3769" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossTransactionsMemberDomain" xlink:label="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossTransactionsMemberDomain_3770" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_3769" xlink:to="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossTransactionsMemberDomain_3770" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossTransactionsMemberDomain" xlink:label="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossTransactionsMemberDomain_3771" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GainLossOnForeignCurrencyForwardContractsMember" xlink:label="Locator_ttec_GainLossOnForeignCurrencyForwardContractsMember_3772" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossTransactionsMemberDomain_3771" xlink:to="Locator_ttec_GainLossOnForeignCurrencyForwardContractsMember_3772" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossTransactionsMemberDomain" xlink:label="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossTransactionsMemberDomain_3773" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LossOnInterestRateSwapsMember" xlink:label="Locator_ttec_LossOnInterestRateSwapsMember_3774" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossTransactionsMemberDomain_3773" xlink:to="Locator_ttec_LossOnInterestRateSwapsMember_3774" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossTransactionsMemberDomain" xlink:label="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossTransactionsMemberDomain_3775" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TaxEffectMember" xlink:label="Locator_ttec_TaxEffectMember_3776" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossTransactionsMemberDomain_3775" xlink:to="Locator_ttec_TaxEffectMember_3776" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossTransactionsMemberDomain" xlink:label="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossTransactionsMemberDomain_3777" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ActuarialLossOnDefineBenefitPlanMember" xlink:label="Locator_ttec_ActuarialLossOnDefineBenefitPlanMember_3778" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossTransactionsMemberDomain_3777" xlink:to="Locator_ttec_ActuarialLossOnDefineBenefitPlanMember_3778" order="4.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossIncomeStatementClassificationTable" xlink:label="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossIncomeStatementClassificationTable_3765" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ClassificationOfStatementOfComprehensiveIncomeAxis" xlink:label="Locator_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_3766" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossIncomeStatementClassificationTable_3765" xlink:to="Locator_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_3766" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ClassificationOfStatementOfComprehensiveIncomeAxis" xlink:label="Locator_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_3779" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain" xlink:label="Locator_ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain_3780" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_3779" xlink:to="Locator_ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain_3780" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain" xlink:label="Locator_ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain_3787" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SalesRevenueNetMember" xlink:label="Locator_us-gaap_SalesRevenueNetMember_3788" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain_3787" xlink:to="Locator_us-gaap_SalesRevenueNetMember_3788" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain" xlink:label="Locator_ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain_3789" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostOfSalesMember" xlink:label="Locator_us-gaap_CostOfSalesMember_3790" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain_3789" xlink:to="Locator_us-gaap_CostOfSalesMember_3790" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain" xlink:label="Locator_ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain_3791" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_InterestExpensesMember" xlink:label="Locator_ttec_InterestExpensesMember_3792" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain_3791" xlink:to="Locator_ttec_InterestExpensesMember_3792" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain" xlink:label="Locator_ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain_3793" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ProvisionForIncomeTaxesMember" xlink:label="Locator_ttec_ProvisionForIncomeTaxesMember_3794" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain_3793" xlink:to="Locator_ttec_ProvisionForIncomeTaxesMember_3794" order="4.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain" xlink:label="Locator_ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain_3795" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_NetIncomeLossMember" xlink:label="Locator_ttec_NetIncomeLossMember_3796" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain_3795" xlink:to="Locator_ttec_NetIncomeLossMember_3796" order="5.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossIncomeStatementClassificationTable" xlink:label="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossIncomeStatementClassificationTable_3767" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis" xlink:label="Locator_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_3768" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_AccumulatedOtherComprehensiveIncomeLossIncomeStatementClassificationTable_3767" xlink:to="Locator_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_3768" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis" xlink:label="Locator_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_3781" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CategoriesOfAccumulatedComprhensiveIncomeLossMemberDomain" xlink:label="Locator_ttec_CategoriesOfAccumulatedComprhensiveIncomeLossMemberDomain_3782" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_3781" xlink:to="Locator_ttec_CategoriesOfAccumulatedComprhensiveIncomeLossMemberDomain_3782" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CategoriesOfAccumulatedComprhensiveIncomeLossMemberDomain" xlink:label="Locator_ttec_CategoriesOfAccumulatedComprhensiveIncomeLossMemberDomain_3783" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeValuationMember" xlink:label="Locator_ttec_DerivativeValuationMember_3784" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_CategoriesOfAccumulatedComprhensiveIncomeLossMemberDomain_3783" xlink:to="Locator_ttec_DerivativeValuationMember_3784" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CategoriesOfAccumulatedComprhensiveIncomeLossMemberDomain" xlink:label="Locator_ttec_CategoriesOfAccumulatedComprhensiveIncomeLossMemberDomain_3785" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember" xlink:label="Locator_ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember_3786" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_CategoriesOfAccumulatedComprhensiveIncomeLossMemberDomain_3785" xlink:to="Locator_ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember_3786" order="2.0" />
    </presentationLink>
    <presentationLink xlink:type="extended" xlink:role="http://teletech.com/role/FAIRVALUECONTINGENTCONSIDERATIONTABLEDETAILS">
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueDisclosuresAbstract" xlink:label="Locator_us-gaap_FairValueDisclosuresAbstract_3797" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionContingentConsiderationTable" xlink:label="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionContingentConsiderationTable_3798" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_FairValueDisclosuresAbstract_3797" xlink:to="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionContingentConsiderationTable_3798" order="1.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionContingentConsiderationTable" xlink:label="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionContingentConsiderationTable_3837" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionContingentConsiderationLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionContingentConsiderationLineItems_3838" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionContingentConsiderationTable_3837" xlink:to="Locator_us-gaap_BusinessAcquisitionContingentConsiderationLineItems_3838" order="2.0" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionContingentConsiderationLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionContingentConsiderationLineItems_3801" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContingentConsiderationAcquiredDuringPeriod" xlink:label="Locator_ttec_ContingentConsiderationAcquiredDuringPeriod_3802" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionContingentConsiderationLineItems_3801" xlink:to="Locator_ttec_ContingentConsiderationAcquiredDuringPeriod_3802" order="2.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionContingentConsiderationLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionContingentConsiderationLineItems_3803" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContingentConsiderationPaymentsDuringPeriod" xlink:label="Locator_ttec_ContingentConsiderationPaymentsDuringPeriod_3804" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionContingentConsiderationLineItems_3803" xlink:to="Locator_ttec_ContingentConsiderationPaymentsDuringPeriod_3804" order="3.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionContingentConsiderationLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionContingentConsiderationLineItems_3805" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent" xlink:label="Locator_us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent_3806" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionContingentConsiderationLineItems_3805" xlink:to="Locator_us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent_3806" order="4.0" preferredLabel="http://www.xbrl.org/2003/role/verboseLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionContingentConsiderationLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionContingentConsiderationLineItems_3799" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationContingentConsiderationLiability" xlink:label="Locator_us-gaap_BusinessCombinationContingentConsiderationLiability_3800" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionContingentConsiderationLineItems_3799" xlink:to="Locator_us-gaap_BusinessCombinationContingentConsiderationLiability_3800" order="1.0" preferredLabel="http://www.xbrl.org/2003/role/periodStartLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionContingentConsiderationLineItems" xlink:label="Locator_us-gaap_BusinessAcquisitionContingentConsiderationLineItems_3807" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationContingentConsiderationLiability" xlink:label="Locator_us-gaap_BusinessCombinationContingentConsiderationLiability_3808" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_BusinessAcquisitionContingentConsiderationLineItems_3807" xlink:to="Locator_us-gaap_BusinessCombinationContingentConsiderationLiability_3808" order="5.0" preferredLabel="http://www.xbrl.org/2003/role/periodEndLabel" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionContingentConsiderationTable" xlink:label="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionContingentConsiderationTable_3839" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionContingentConsiderationAxis" xlink:label="Locator_ttec_BusinessAcquisitionContingentConsiderationAxis_3840" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionContingentConsiderationTable_3839" xlink:to="Locator_ttec_BusinessAcquisitionContingentConsiderationAxis_3840" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionContingentConsiderationAxis" xlink:label="Locator_ttec_BusinessAcquisitionContingentConsiderationAxis_3841" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain" xlink:label="Locator_ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain_3842" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_BusinessAcquisitionContingentConsiderationAxis_3841" xlink:to="Locator_ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain_3842" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain" xlink:label="Locator_ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain_3843" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IknowtionMember" xlink:label="Locator_ttec_IknowtionMember_3844" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain_3843" xlink:to="Locator_ttec_IknowtionMember_3844" order="1.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain" xlink:label="Locator_ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain_3845" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GuidonMember" xlink:label="Locator_ttec_GuidonMember_3846" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain_3845" xlink:to="Locator_ttec_GuidonMember_3846" order="2.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain" xlink:label="Locator_ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain_3847" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TechnologySolutionsGroupMember" xlink:label="Locator_ttec_TechnologySolutionsGroupMember_3848" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain_3847" xlink:to="Locator_ttec_TechnologySolutionsGroupMember_3848" order="3.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain" xlink:label="Locator_ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain_3849" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_WebmetroMember" xlink:label="Locator_ttec_WebmetroMember_3850" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain_3849" xlink:to="Locator_ttec_WebmetroMember_3850" order="4.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain" xlink:label="Locator_ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain_3851" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SoficaMember" xlink:label="Locator_ttec_SoficaMember_3852" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain_3851" xlink:to="Locator_ttec_SoficaMember_3852" order="5.0" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain" xlink:label="Locator_ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain_3853" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RogensiMember" xlink:label="Locator_ttec_RogensiMember_3854" />
        <presentationArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="Locator_ttec_BusinessAcquisitionContingentConsiderationAcquireeDomain_3853" xlink:to="Locator_ttec_RogensiMember_3854" order="6.0" />
    </presentationLink>
</linkbase>
