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v2.4.1.9

INCOME TAXES (DTA AND DTL TABLE) (DETAILS) (USD $) In Thousands, unless otherwise specified | Dec. 31, 2014 | Dec. 31, 2013 | Dec. 31, 2012 | Dec. 31, 2011
--- | --- | --- | --- | ---
Deferred tax assets, gross |  |  |  |
Accrued workers compensation, deferred compensation and employee benefits | $ 17,030us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsEmployeeCompensation | $ 7,866us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsEmployeeCompensation |  |
Allowance for doubtful accounts, insurance and other accruals | 4,554us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAllowanceForDoubtfulAccounts | 4,037us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAllowanceForDoubtfulAccounts |  |
Amortization of deferred rent liabilities | 2,201us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsDeferredRent | 1,903us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsDeferredRent |  |
Net operating losses | 11,296us-gaap_DeferredTaxAssetsOperatingLossCarryforwards | 11,023us-gaap_DeferredTaxAssetsOperatingLossCarryforwards |  |
Equity compensation | 2,997us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsShareBasedCompensationCost | 6,566us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsShareBasedCompensationCost |  |
Customer acquisition and deferred revenue accruals | 16,241us-gaap_DeferredTaxAssetsDeferredIncome | 15,228us-gaap_DeferredTaxAssetsDeferredIncome |  |
Federal and state tax credits, net | 10,621us-gaap_DeferredTaxAssetsTaxCreditCarryforwards | 15,886us-gaap_DeferredTaxAssetsTaxCreditCarryforwards |  |
Unrealized losses on derivatives | 11,686us-gaap_DeferredTaxAssetsDerivativeInstruments | 4,446us-gaap_DeferredTaxAssetsDerivativeInstruments |  |
Other | 12,749us-gaap_DeferredTaxAssetsOther | 9,467us-gaap_DeferredTaxAssetsOther |  |
Total deferred tax assets, gross | 89,375us-gaap_DeferredTaxAssetsGross | 76,422us-gaap_DeferredTaxAssetsGross |  |
Valuation allowances | (10,721)us-gaap_DeferredTaxAssetsValuationAllowance | (10,792)us-gaap_DeferredTaxAssetsValuationAllowance | (20,909)us-gaap_DeferredTaxAssetsValuationAllowance | (16,555)us-gaap_DeferredTaxAssetsValuationAllowance
Total deferred tax assets, net | 78,654us-gaap_DeferredTaxAssetsNet | 65,630us-gaap_DeferredTaxAssetsNet |  |
Deferred tax liabilities |  |  |  |
Long-term lease obligations | 0us-gaap_DeferredTaxLiabilitiesLeasingArrangements | (12)us-gaap_DeferredTaxLiabilitiesLeasingArrangements |  |
Depreciation and amortization | (7,035)ttec_DeferredTaxLiabilitiesDepreciationAndAmortization | 1,067ttec_DeferredTaxLiabilitiesDepreciationAndAmortization |  |
Contract acquisition costs | (11,768)ttec_DeferredTaxLiabilitiesContractAcquisitionCosts | (11,653)ttec_DeferredTaxLiabilitiesContractAcquisitionCosts |  |
Future losses in UK | (2,530)ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses | (2,606)ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses |  |
Intangible Assets | (7,628)us-gaap_DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsIntangibleAssets | 0us-gaap_DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsIntangibleAssets |  |
Other | (355)us-gaap_DeferredTaxLiabilitiesOther | (600)us-gaap_DeferredTaxLiabilitiesOther |  |
Total deferred tax liabilities | (29,316)us-gaap_DeferredTaxLiabilities | (13,804)us-gaap_DeferredTaxLiabilities |  |
Net deferred tax assets | $ 49,338us-gaap_DeferredTaxAssetsLiabilitiesNet | $ 51,826us-gaap_DeferredTaxAssetsLiabilitiesNet |  |

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