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ACQUISITIONS (NARRATIVE) (DETAILS) (USD $) | 3 Months Ended | 1 Months Ended | 7 Months Ended |
--- | --- | --- | --- | ---
Mar. 31, 2015 | Jan. 28, 2014 | Aug. 08, 2014 | Dec. 31, 2014
Business Acquisition [Line Items] |  |  |  |
Contingent Consideration, at fair value | $ 23,953,000 us-gaap_BusinessCombinationContingentConsiderationLiability |  |  | $ 24,744,000 us-gaap_BusinessCombinationContingentConsiderationLiability
Revenue of Acquirees since Acquisition Date, Actual | 12,500,000 us-gaap_BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual |  |  |
Income (loss) from operations of Acquirees since Acquisition Date, Actual | 1,100,000 us-gaap_BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual |  |  |
Business Combination Pro Forma Information Amortization Expense of Acquirees Since Acquisition | 700,000 ttec_BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition |  |  |
Sofica [Member] |  |  |  |
Business Acquisition [Line Items] |  |  |  |
Date of Acquisition |  | Jan. 28, 2014 |  |
Percentage of Voting Interests Acquired |  | 100.00%us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired / us-gaap_BusinessAcquisitionAxis = ttec_SoficaMember |  |
Description of Acquired Entity |  | Sofica provides customer lifecycle management and other business process services across multiple channels in multiple sites in over 18 languages. |  |
Business Acquisition, Purchase Price Allocation, Assets Acquired (Liabilities Assumed), Net |  | 14,200,000 us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet / us-gaap_BusinessAcquisitionAxis = ttec_SoficaMember |  |
Cost of Acquired Entity, Up Front Cash Consideration |  | 9,400,000 ttec_UpFrontCashConsiderationPaidAcquiredEntity / us-gaap_BusinessAcquisitionAxis = ttec_SoficaMember |  |
Future Value of Liabilities Incurred From Business Acquisitions |  | 3,800,000 ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred / us-gaap_BusinessAcquisitionAxis = ttec_SoficaMember |  |
Valuation Technique on Contingent Consideration |  | The fair value of the contingent consideration was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a discount rate of 5.0% and expected future value of payments of $4.0 million. The $4.0 million of expected future payments was calculated using a probability weighted EBITDA assessment with the highest probability associated with Sofica achieving the targeted EBITDA for each earn-out year. |  |
Acquisition hold-back payment |  | 1,000,000 ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurredHoldbackPayment / us-gaap_BusinessAcquisitionAxis = ttec_SoficaMember |  |
Discount rate |  | 5.00%us-gaap_FairValueInputsDiscountRate / us-gaap_BusinessAcquisitionAxis = ttec_SoficaMember |  |
Contingent Consideration Arrangements, Basis for Amount |  | The total contingent consideration possible per the stock purchase agreement ranges from zero to $7.5 million. Additionally, the purchase price includes a $1.0 million hold-back payment for contingencies as defined in the stock purchase agreement which will be paid in the second quarter of 2016, if required. |  |
Contingent Consideration, at fair value |  | 4,000,000 us-gaap_BusinessCombinationContingentConsiderationLiability / us-gaap_BusinessAcquisitionAxis = ttec_SoficaMember |  |
Contingent Consideration, at Fair Value, Current Portion |  | 3,600,000 ttec_BusinessCombinationContingentConsiderationCurrentLiability / us-gaap_BusinessAcquisitionAxis = ttec_SoficaMember |  |
Contingent Consideration, at Fair Value, Noncurrent Portion |  | 2,800,000 ttec_Businesscombinationcontingentconsiderationnoncurrentliability / us-gaap_BusinessAcquisitionAxis = ttec_SoficaMember |  |
rogenSi [Member] |  |  |  |
Business Acquisition [Line Items] |  |  |  |
Date of Acquisition |  |  | Aug. 08, 2014 |
Description of Acquired Entity |  |  | rogenSi Worldwide PTY, Ltd., a global leadership, change management, sales, performance training and consulting company. |
Business Acquisition, Purchase Price Allocation, Assets Acquired (Liabilities Assumed), Net |  |  | 34,369,000 us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet / us-gaap_BusinessAcquisitionAxis = ttec_RogensiMember |
Cost of Acquired Entity, Up Front Cash Consideration |  |  | 18,000,000 ttec_UpFrontCashConsiderationPaidAcquiredEntity / us-gaap_BusinessAcquisitionAxis = ttec_RogensiMember |
Future Value of Liabilities Incurred From Business Acquisitions |  |  | 15,300,000 ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred / us-gaap_BusinessAcquisitionAxis = ttec_RogensiMember |
Valuation Technique on Contingent Consideration |  |  | The fair value of the contingent consideration was measured by applying a probability weighted discounted cash flow model based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a discount rate of 4.6% and expected future value of payments of $15.3 million. The $15.3 million of expected future payments was calculated using a probability weighted EBITDA assessment with the highest probability associated with rogenSi achieving the targeted EBITDA for each earn-out year. |
Acquisition hold-back payment |  |  | 1,800,000 ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurredHoldbackPayment / us-gaap_BusinessAcquisitionAxis = ttec_RogensiMember |
Discount rate |  |  | 4.60%us-gaap_FairValueInputsDiscountRate / us-gaap_BusinessAcquisitionAxis = ttec_RogensiMember |
Contingent Consideration Arrangements, Basis for Amount |  |  | The total contingent consideration possible per the sale and purchase agreement ranges from zero to $17.6 million and the earn-out payments are payable in early 2015, 2016 and 2017, based on July 1, 2014 through December 31, 2014, and full year 2015 and 2016 performance, respectively. |
Contingent Consideration, at fair value |  |  | 14,500,000 us-gaap_BusinessCombinationContingentConsiderationLiability / us-gaap_BusinessAcquisitionAxis = ttec_RogensiMember |
Contingent Consideration, at Fair Value, Current Portion |  |  | 11,300,000 ttec_BusinessCombinationContingentConsiderationCurrentLiability / us-gaap_BusinessAcquisitionAxis = ttec_RogensiMember |
Contingent Consideration, at Fair Value, Noncurrent Portion |  |  | $ 4,000,000 ttec_Businesscombinationcontingentconsiderationnoncurrentliability / us-gaap_BusinessAcquisitionAxis = ttec_RogensiMember |
CafeX [Member] |  |  |  |
Business Acquisition [Line Items] |  |  |  |
Cost Method Investments Description | the Company invested $9.0 million in CafeX Communications, Inc. (“CafeX”) through the purchase of a portion of the Series B Preferred Stock of CafeX. After the transaction, the Company owns 17.3% of the total equity of CafeX. |  |  |

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