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v2.4.1.9

Consolidated Statements of Comprehensive Income (USD $) In Thousands, except Per Share data, unless otherwise specified | 3 Months Ended
--- | ---
Mar. 31, 2015 | Mar. 31, 2014
Consolidated Statements of Comprehensive Income |  |
Revenue | $ 325,521 us-gaap_SalesRevenueServicesNet | $ 302,221 us-gaap_SalesRevenueServicesNet
Operating expenses |  |
Cost of services | 232,984 us-gaap_CostOfServices | 213,787 us-gaap_CostOfServices
Selling, general and administrative | 50,237 us-gaap_SellingGeneralAndAdministrativeExpense | 50,367 us-gaap_SellingGeneralAndAdministrativeExpense
Depreciation and amortization | 15,363 us-gaap_DepreciationAndAmortization | 13,170 us-gaap_DepreciationAndAmortization
Restructuring charges, net | 809 us-gaap_RestructuringCharges | 540 us-gaap_RestructuringCharges
Total operating expenses | 299,393 us-gaap_CostsAndExpenses | 277,864 us-gaap_CostsAndExpenses
Income from operations | 26,128 us-gaap_OperatingIncomeLoss | 24,357 us-gaap_OperatingIncomeLoss
Other income (expense) |  |
Interest income | 317 us-gaap_InvestmentIncomeInterest | 511 us-gaap_InvestmentIncomeInterest
Interest expense | (1,698)us-gaap_InterestExpense | (1,690)us-gaap_InterestExpense
Other income (expense), net | (307)us-gaap_OtherNonoperatingIncomeExpense | 1,001 us-gaap_OtherNonoperatingIncomeExpense
Total other income (expense) | (1,688)us-gaap_NonoperatingIncomeExpense | (178)us-gaap_NonoperatingIncomeExpense
Income before income taxes | 24,440 us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments | 24,179 us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
Benefit from (provision for) income taxes | (4,405)us-gaap_IncomeTaxExpenseBenefit | (2,876)us-gaap_IncomeTaxExpenseBenefit
Net income | 20,035 us-gaap_ProfitLoss | 21,303 us-gaap_ProfitLoss
Net income attributable to noncontrolling interest | (1,263)us-gaap_NetIncomeLossAttributableToNoncontrollingInterest | (1,085)us-gaap_NetIncomeLossAttributableToNoncontrollingInterest
Net income attributable to TeleTech stockholders | 18,772 us-gaap_NetIncomeLoss | 20,218 us-gaap_NetIncomeLoss
Other comprehensive income (loss) |  |
Foreign currency translation adjustments | (11,283)us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax | (1,723)us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
Derivative valuation, gross | (1,645)us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax | (3,917)us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax
Derivative valuation, tax effect | 1,493 us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax | 1,382 us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax
Other, net of tax | (2,595)ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest | 276 ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
Total other comprehensive income (loss) | (14,030)us-gaap_OtherComprehensiveIncomeLossNetOfTax | (3,982)us-gaap_OtherComprehensiveIncomeLossNetOfTax
Total comprehensive income (loss) | 6,005 us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest | 17,321 us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
Less: Comprehensive income attributable to noncontrolling interest | (806)us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest | (992)us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest
Comprehensive income attributable to TeleTech stockholders | $ 5,199 us-gaap_ComprehensiveIncomeNetOfTax | $ 16,329 us-gaap_ComprehensiveIncomeNetOfTax
Weighted average shares outstanding |  |
Basic | 48,370 us-gaap_WeightedAverageNumberOfSharesOutstandingBasic | 50,045 us-gaap_WeightedAverageNumberOfSharesOutstandingBasic
Diluted | 49,158 us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding | 50,973 us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding
Net income per share attributable to TeleTech stockholders |  |
Basic | $ 0.39 us-gaap_EarningsPerShareBasic | $ 0.40 us-gaap_EarningsPerShareBasic
Diluted | $ 0.38 us-gaap_EarningsPerShareDiluted | $ 0.40 us-gaap_EarningsPerShareDiluted

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