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RESTRUCTURING CHARGES AND IMPAIRMENT (TABLES)

3 Months Ended

Mar. 31, 2015

RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES [Abstract]

Schedule of Restructuring Liabilities

			Three Months Ended March 31,
			2015			2014
Reduction in force
	Customer Management Services		$	776		$	511
	Customer Growth Services			-			29
	Customer Technology Services			-			-
	Customer Strategy Services			33			-
		Total	$	809		$	540

Schedule of Restructuring Liability Rollforward

		Closure of Delivery Centers			Reduction in Force			Total
Balance as of December 31, 2014		$	-		$	2,071		$	2,071
	Expense		-			809			809
	Payments		-			(1,208)			(1,208)
	Changes in estimates		-			-			-
Balance as of March 31, 2015		$	-		$	1,672		$	1,672

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- Definition

Tabular disclosure of costs incurred for restructuring including, but not limited to, exit and disposal activities, remediation, implementation, integration, asset impairment, and charges against earnings from the write-down of assets.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher FASB

-Name Accounting Standards Codification

-Topic 420

-SubTopic 10

-Section S99

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Tabular disclosure of an entity's restructuring reserve that occurred during the period associated with the exit from or disposal of business activities or restructurings for each major type of cost. This element may also include a description of any reversal and other adjustment made during the period to the amount of an accrued liability for restructuring activities. This element may be used to encapsulate the roll forward presentations of an entity's restructuring reserve by type of cost and in total, and explanation of changes that occurred in the period.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher FASB

-Name Accounting Standards Codification

-Topic 420

-SubTopic 10

-Section 50

-Paragraph 1

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-Topic 420

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-Section S99

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-Subparagraph (SAB Topic 5.P.4(b)(2))

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