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QUARTERLY FINANCIAL DATA (UNAUDITED) (QUARTERLY FINANCIALS TABLE) (DETAILS) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands | 3 Months Ended | 12 Months Ended
--- | --- | ---
Dec. 31, 2015 | Sep. 30, 2015 | Jun. 30, 2015 | Mar. 31, 2015 | Dec. 31, 2014 | Sep. 30, 2014 | Jun. 30, 2014 | Mar. 31, 2014 | Dec. 31, 2015 | Dec. 31, 2014 | Dec. 31, 2013
QUARTERLY FINANCIAL DATA (UNAUDITED) [ABSTRACT] |  |  |  |  |  |  |  |  |  |  |
Sales Revenue Services Net | $ 341,816 | $ 309,195 | $ 310,223 | $ 325,521 | $ 338,170 | $ 305,900 | $ 295,490 | $ 302,221 | $ 1,286,755 | $ 1,241,781 | $ 1,193,157
Cost of services | (245,668) | (225,978) | (223,617) | (232,984) | (240,146) | (220,244) | (212,315) | (213,787) | (928,247) | (886,492) | (846,631)
Selling, general and administrative | (48,575) | (48,418) | (47,376) | (50,237) | (50,537) | (49,847) | (47,802) | (50,367) | (194,606) | (198,553) | (193,423)
Depreciation and amortization | (17,279) | (15,486) | (15,680) | (15,363) | (15,386) | (13,893) | (14,089) | (13,170) | (63,808) | (56,538) | (46,064)
Restructuring charges, net | (185) | (622) | (198) | (809) | (1,600) | (593) | (617) | (540) | (1,814) | (3,350) | (4,435)
Impairment losses | (5,034) | (3,066) | 0 | 0 | (373) | 0 | 0 | 0 | (8,100) | (373) | (1,205)
Income from operations | 25,075 | 15,625 | 23,352 | 26,128 | 30,128 | 21,323 | 20,667 | 24,357 | 90,180 | 96,475 | 101,399
Other income (expense) | (590) | (1,995) | (18) | (1,688) | 2,138 | (856) | 2,880 | (178) | (4,291) | 3,984 | (9,330)
Benefit from (provision for) income taxes | (6,566) | (1,192) | (7,841) | (4,405) | (8,971) | (5,778) | (5,417) | (2,876) | (20,004) | (23,042) | (20,598)
Net income attributable to noncontrolling interest | (916) | (1,243) | (797) | (1,263) | (1,329) | (1,442) | (1,268) | (1,085) | (4,219) | (5,124) | (4,083)
Net income attributable to TeleTech stockholders | $ 17,003 | $ 11,195 | $ 14,696 | $ 18,772 | $ 21,966 | $ 13,247 | $ 16,862 | $ 20,218 | $ 61,666 | $ 72,293 | $ 67,388
Weighted average shares outstanding |  |  |  |  |  |  |  |  |  |  |
Basic | 48,439 | 48,345 | 48,325 | 48,370 | 48,714 | 49,093 | 49,351 | 50,045 | 48,370 | 49,297 | 51,338
Diluted | 48,853 | 48,936 | 49,064 | 49,158 | 49,514 | 49,940 | 50,111 | 50,973 | 49,011 | 50,102 | 52,244
Net income per share attributable to TeleTech stockholders |  |  |  |  |  |  |  |  |  |  |
Basic | $ 0.35 | $ 0.23 | $ 0.30 | $ 0.39 | $ 0.45 | $ 0.27 | $ 0.34 | $ 0.40 | $ 1.27 | $ 1.47 | $ 1.31
Diluted | $ 0.35 | $ 0.23 | $ 0.30 | $ 0.38 | $ 0.44 | $ 0.27 | $ 0.34 | $ 0.40 | $ 1.26 | $ 1.44 | $ 1.29

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