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GOODWILL (NARRATIVE) (DETAILS) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2016 USD ($) | Sep. 30, 2015 USD ($) | Sep. 30, 2016 USD ($) | Sep. 30, 2015 USD ($)
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems |  |  |  |
Impairment losses | $ 5,602 | $ 3,066 | $ 5,602 | $ 3,066
Other Intangible Assets [Member] |  |  |  |
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems |  |  |  |
Growth rate | 3.00% |  |  |
Estimated royalty rate | 0.5 |  |  |
Impaired Intangible Asset, Method for Fair Value Determination | In connection with reduced profitability of the rogenSi component of the CSS segment, an interim impairment analysis was completed during the third quarter of 2016. The indefinite-lived intangible asset evaluated for impairment consisted of the trade name. The Company calculated the fair value of the trade name using a relief from royalty method based on forecasted revenues sold under the trade name using significant inputs not observable in the market (Level 3 inputs). The valuation assumptions included an estimated royalty rate of 2.0%, a discount rate specific to the trade name of 18.2%, which is equal to the reporting unit's equity risk premium adjusted for its size and company specific risk factors. and a perpetuity growth rate of 3.0%. Based on the calculated fair value of $3.1 million, the Company recorded impairment expense of $1.2 million in the three months ended September 30, 2016 which was included in Impairment losses in the Consolidated Statements of Comprehensive Income (Loss). |  |  |
Impairment losses | $ 700 |  |  |
Trade Names [Member] |  |  |  |
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems |  |  |  |
Discount rate | 19.00% |  |  |
WebMetro |  |  |  |
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems |  |  |  |
Goodwill, Impaired, Method for Fair Value Determination | For the goodwill impairment analysis, the Company calculated the fair value of the WebMetro reporting unit and compared that to the updated carrying value and determined that the fair value was not in excess of its carrying value. Key assumptions used in the fair value calculation for goodwill impairment testing include, but are not limited to, a compounded annual revenue growth rate of 20% for the years 2016 through 2019, a perpetuity growth rate of 4.0% based on the current inflation rate combined with the GDP growth rate for the reporting unit's geographical region and a discount rate of 17.0%, which is equal to the reporting unit's equity risk premium adjusted for its size and company specific risk factors |  |  |
Discount rate | 17.00% |  |  |
Impairment losses |  | $ 3,100 |  |
Technology Solutions Group | Customer Technology Services | Trade Names [Member] |  |  |  |
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems |  |  |  |
Impairment of Intangible Assets, Finite-lived | $ 400 |  |  |
rogenSi [Member] | Customer Relationships [Member] |  |  |  |
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems |  |  |  |
Impairment of Intangible Assets, Finite-lived | $ 3,100 |  |  |
rogenSi [Member] | Customer Strategy Services |  |  |  |
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems |  |  |  |
Growth rate | 3.00% |  |  |
rogenSi [Member] | Customer Strategy Services | Customer Relationships [Member] |  |  |  |
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems |  |  |  |
Impairment losses | $ 1,200 |  |  |
rogenSi [Member] | Customer Strategy Services | Other Intangible Assets [Member] |  |  |  |
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems |  |  |  |
Estimated royalty rate | 2.0 |  |  |
rogenSi [Member] | Customer Strategy Services | Trade Names [Member] |  |  |  |
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems |  |  |  |
Discount rate | 18.20% |  |  |

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