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Consolidated Statements of Comprehensive Income (Loss) - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2016
Sep. 30, 2015
Sep. 30, 2016
Sep. 30, 2015
Consolidated Statements of Comprehensive Income        
Revenue $ 312,796 $ 309,195 $ 930,311 $ 944,939
Operating expenses        
Cost of services (exclusive of depreciation and amortization presented separately below) 233,541 225,978 691,649 682,579
Selling, general and administrative 40,628 48,418 130,902 146,031
Depreciation and amortization 16,811 15,486 51,761 46,529
Restructuring charges, net 3,688 622 3,890 1,629
Impairment losses 5,602 3,066 5,602 3,066
Total operating expenses 300,270 293,570 883,804 879,834
Income from operations 12,526 15,625 46,507 65,105
Other income (expense)        
Interest income 397 196 826 877
Interest expense (2,041) (2,337) (5,758) (5,711)
Other income (expense), net 6,254 146 7,488 1,133
Loss on assets held-for-sale (5,300)   (5,300)  
Total other income (expense) (690) (1,995) (2,744) (3,701)
Income before income taxes 11,836 13,630 43,763 61,404
Benefit from (provision for) income taxes 813 (1,192) (6,667) (13,438)
Net income 12,649 12,438 37,096 47,966
Net income attributable to noncontrolling interest (1,198) (1,243) (2,804) (3,303)
Net income attributable to TeleTech stockholders 11,451 11,195 34,292 44,663
Other comprehensive income (loss)        
Foreign currency translation adjustments (8,541) (21,997) (8,069) (39,342)
Derivative valuation, gross (6,009) (11,426) (2,395) (17,733)
Derivative valuation, tax effect 2,462 4,928 725 8,264
Other, net of tax 802 223 1,202 (2,140)
Total other comprehensive income (loss) (11,286) (28,272) (8,537) (50,951)
Total comprehensive income (loss) 1,363 (15,834) 28,559 (2,985)
Less: Comprehensive income attributable to noncontrolling interest (1,202) (906) (2,734) (2,443)
Comprehensive income attributable to TeleTech stockholders $ 161 $ (16,740) $ 25,825 $ (5,428)
Weighted average shares outstanding        
Basic 47,081 48,345 47,771 48,346
Diluted 47,315 48,936 48,089 49,052
Net income per share attributable to TeleTech stockholders        
Basic $ 0.24 $ 0.23 $ 0.72 $ 0.92
Diluted $ 0.24 $ 0.23 0.71 0.91
Dividends paid per share outstanding     $ 0.185 $ 0.180