XML 55 R40.htm IDEA: XBRL DOCUMENT
v3.8.0.1

FAIR VALUE (TABLES) | 12 Months Ended
--- | ---
Dec. 31, 2017
FAIR VALUE [Abstract] |
Schedule of Fair Value Derivative Assets and Liabilities | The following is a summary of the Company’s fair value measurements for its net derivative assets (liabilities) as of December 31, 2017 and 2016 (in thousands): As of December 31, 2017
|  | Fair Value Measurements Using |  |  |  |
|  | Quoted Prices in |  | Significant |  |  |  |  |  |  |
|  | Active Markets |  | Other |  | Significant |  |  |  |
|  | for Identical |  | Observable |  | Unobservable |  |  |  |
|  | Assets |  | Inputs |  | Inputs |  |  |  |
|  | (Level 1) |  | (Level 2) |  | (Level 3) |  | At Fair Value |
Cash flow hedges |  | $ | — |  | $ | (26,256) |  | $ | — |  | $ | (26,256) |
Interest rate swaps |  |  | — |  |  | — |  |  | — |  |  | — |
Fair value hedges |  |  | — |  |  | 1,470 |  |  | — |  |  | 1,470 |
Total net derivative asset (liability) |  | $ | — |  | $ | (24,786) |  | $ | — |  | $ | (24,786) |
As of December 31, 2016
|  | Fair Value Measurements Using |  |  |  |
|  | Quoted Prices in |  | Significant |  |  |  |  |  |  |
|  | Active Markets |  | Other |  | Significant |  |  |  |
|  | for Identical |  | Observable |  | Unobservable |  |  |  |
|  | Assets |  | Inputs |  | Inputs |  |  |  |
|  | (Level 1) |  | (Level 2) |  | (Level 3) |  | At Fair Value |
Cash flow hedges |  | $ | — |  | $ | (54,039) |  | $ | — |  | $ | (54,039) |
Interest rate swaps |  |  | — |  |  | (147) |  |  | — |  |  | (147) |
Fair value hedges |  |  | — |  |  | 740 |  |  | — |  |  | 740 |
Total net derivative asset (liability) |  | $ | — |  | $ | (53,446) |  | $ | — |  | $ | (53,446) |
Schedule of Fair Value Assets and Liabilities | The following is a summary of the Company’s fair value measurements as of December 31, 2017 and 2016 (in thousands): As of December 31, 2017
|  | Fair Value Measurements Using |
|  | Quoted Prices in |  |  |  |  | Significant |
|  | Active Markets for |  | Significant Other |  | Unobservable |
|  | Identical Assets |  | Observable Inputs |  | Inputs |
|  | (Level 1) |  | (Level 2) |  | (Level 3) |
Assets |  |  |  |  |  |  |  |  |  |
Derivative instruments, net |  | $ | — |  | $ | — |  | $ | — |
Total assets |  | $ | — |  | $ | — |  | $ | — |
Liabilities |  |  |  |  |  |  |  |  |  |
Deferred compensation plan liability |  | $ | — |  | $ | (13,219) |  | $ | — |
Derivative instruments, net |  |  | — |  |  | (24,786) |  |  | — |
Contingent consideration |  |  | — |  |  | — |  |  | (399) |
Total liabilities |  | $ | — |  | $ | (38,005) |  | $ | (399) |
As of December 31, 2016
|  | Fair Value Measurements Using |
|  | Quoted Prices in |  |  |  |  | Significant |
|  | Active Markets for |  | Significant Other |  | Unobservable |
|  | Identical Assets |  | Observable Inputs |  | Inputs |
|  | (Level 1) |  | (Level 2) |  | (Level 3) |
Assets |  |  |  |  |  |  |  |  |  |
Derivative instruments, net |  | $ | — |  | $ | — |  | $ | — |
Total assets |  | $ | — |  | $ | — |  | $ | — |
Liabilities |  |  |  |  |  |  |  |  |  |
Deferred compensation plan liability |  | $ | — |  | $ | (10,841) |  | $ | — |
Derivative instruments, net |  |  | — |  |  | (53,446) |  |  | — |
Contingent consideration |  |  | — |  |  | — |  |  | (1,808) |
Total liabilities |  | $ | — |  | $ | (64,287) |  | $ | (1,808) |
Schedule of Business Acquisitions by Acquisition Contingent Consideration | A rollforward of the activity in the Company’s fair value of the contingent consideration is as follows (in thousands):
|  |  |  |  |  |  |  |  |  |  | Imputed |  |  |  |
|  | December 31, |  |  |  |  |  |  |  | Interest / |  | December 31, |
|  | 2016 |  | Acquisitions |  | Payments |  | Adjustments |  | 2017 |
Welltok |  |  | 1,250 |  |  | — |  |  | (851) |  |  | — |  |  | 399 |
Atelka |  |  | 558 |  |  | — |  |  | (582) |  |  | 24 |  |  | — |
Total |  | $ | 1,808 |  | $ | — |  | $ | (1,433) |  | $ | 24 |  | $ | 399 |
|  |  |  |  |  |  |  |  |  |  | Imputed |  |  |  |
|  | December 31, |  |  |  |  |  |  |  | Interest / |  | December 31, |
|  | 2015 |  | Acquisitions |  | Payments |  | Adjustments |  | 2016 |
iKnowtion |  | $ | 500 |  | $ | — |  | $ | (500) |  | $ | — |  | $ | — |
Sofica |  |  | 3,153 |  |  | — |  |  | (3,146) |  |  | (7) |  |  | — |
rogenSi |  |  | 9,797 |  |  | — |  |  | (5,793) |  |  | (4,004) |  |  | — |
Welltok |  |  | — |  |  | 1,250 |  |  | — |  |  | — |  |  | 1,250 |
Atelka |  |  | — |  |  | 558 |  |  | — |  |  | — |  |  | 558 |
Total |  | $ | 13,450 |  | $ | 1,808 |  | $ | (9,439) |  | $ | (4,011) |  | $ | 1,808 |

X
- Definition Tabular disclosure of net derivative assets and liabilities at fair value. + References No definition available. + Details
Name: | ttec_ScheduleOfFairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock
Namespace Prefix: | ttec_
Data Type: | nonnum:textBlockItemType
Balance Type: | na
Period Type: | duration

X
- References No definition available. + Details
Name: | us-gaap_FairValueDisclosuresAbstract
Namespace Prefix: | us-gaap_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration

X
- Definition Tabular disclosure of contingent payment arrangements including the terms that will result in payment and the accounting treatment that will be followed if such contingencies occur, including the potential impact on earnings per share if contingencies are to be settled in common stock of the entity. The description also may include the period over which amounts are expected to be paid, and changes in the amount since the previous reporting period. This also includes contingent options and commitments. + References No definition available. + Details
Name: | us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionContingentConsiderationTextBlock
Namespace Prefix: | us-gaap_
Data Type: | nonnum:textBlockItemType
Balance Type: | na
Period Type: | duration

X
- Definition Tabular disclosure of assets and liabilities, including [financial] instruments measured at fair value that are classified in stockholders' equity, if any, that are measured at fair value on a recurring basis. The disclosures contemplated herein include the fair value measurements at the reporting date by the level within the fair value hierarchy in which the fair value measurements in their entirety fall, segregating fair value measurements using quoted prices in active markets for identical assets (Level 1), significant other observable inputs (Level 2), and significant unobservable inputs (Level 3). + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 820 -SubTopic 10 -Section 50 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=66048111&loc=d3e19190-110258 + Details
Name: | us-gaap_ScheduleOfFairValueAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock
Namespace Prefix: | us-gaap_
Data Type: | nonnum:textBlockItemType
Balance Type: | na
Period Type: | duration