XML 60 R44.htm IDEA: XBRL DOCUMENT
v3.8.0.1

GOODWILL (GOODWILL ROLLFORWARD) (Details) $ in Thousands | 3 Months Ended
--- | ---
Mar. 31, 2018 USD ($)
Goodwill [Line Items] |
Beginning balance, goodwill | $ 206,694
Effect of Foreign Currency | (1,062)
Ending balance, goodwill | 205,632
Customer Management Services [Member] |
Goodwill [Line Items] |
Beginning balance, goodwill | 119,497
Effect of Foreign Currency | (1,161)
Ending balance, goodwill | 118,336
Customer Growth Services [Member] |
Goodwill [Line Items] |
Beginning balance, goodwill | 24,439
Ending balance, goodwill | 24,439
Customer Technology Services [Member] |
Goodwill [Line Items] |
Beginning balance, goodwill | 40,839
Ending balance, goodwill | 40,839
Customer Strategy Services [Member] |
Goodwill [Line Items] |
Beginning balance, goodwill | 21,919
Effect of Foreign Currency | 99
Ending balance, goodwill | $ 22,018

X
- Definition Amount after accumulated impairment loss of an asset representing future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 20 -Section 50 -Paragraph 1 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=35741047&loc=d3e13816-109267 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 20 -Section 45 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=6388280&loc=d3e13770-109266 Reference 3: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 20 -Section 45 -Paragraph 5 -URI http://asc.fasb.org/extlink&oid=77989000&loc=SL49117168-202975 + Details
Name: | us-gaap_Goodwill
Namespace Prefix: | us-gaap_
Data Type: | xbrli:monetaryItemType
Balance Type: | debit
Period Type: | instant

X
- Definition Amount of foreign currency translation gain (loss) which increases (decreases) an asset representing future economic benefits from other assets acquired in a business combination that are not individually identified and separately recognized. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 20 -Section 50 -Paragraph 1 -Subparagraph (f) -URI http://asc.fasb.org/extlink&oid=35741047&loc=d3e13816-109267 + Details
Name: | us-gaap_GoodwillForeignCurrencyTranslationGainLoss
Namespace Prefix: | us-gaap_
Data Type: | xbrli:monetaryItemType
Balance Type: | credit
Period Type: | duration

X
- Definition Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table. + References No definition available. + Details
Name: | us-gaap_GoodwillLineItems
Namespace Prefix: | us-gaap_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration

X
- Details
Name: | us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerManagementServicesMember
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

X
- Details
Name: | us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerGrowthServicesMember
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

X
- Details
Name: | us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerTechnologyServicesMember
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

X
- Details
Name: | us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerStrategyServicesMember
Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |