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Consolidated Statements of Comprehensive Income (Loss) - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2018
Jun. 30, 2017
Jun. 30, 2018
Jun. 30, 2017
Consolidated Statements of Comprehensive Income        
Revenue $ 349,853 $ 353,429 $ 725,102 $ 691,706
Operating expenses        
Cost of services (exclusive of depreciation and amortization presented separately below) 274,260 268,004 557,630 521,902
Selling, general and administrative 44,245 43,985 91,290 87,205
Depreciation and amortization 16,811 16,258 34,735 30,758
Restructuring charges, net 1,034 3,593 1,883 3,762
Impairment losses     1,120  
Total operating expenses 336,350 331,840 686,658 643,627
Income from operations 13,503 21,589 38,444 48,079
Other income (expense)        
Interest income 1,471 695 2,539 1,121
Interest expense (7,765) (2,912) (14,224) (5,230)
Other income (expense), net 1,741 1,197 (9,775) 2,157
Non-cash loss on assets held-for-sale (2,000) (3,178) (2,000) (3,178)
Total other income (expense) (6,553) (4,198) (23,460) (5,130)
Income before income taxes 6,950 17,391 14,984 42,949
Benefit from (provision for) income taxes (653) (1,597) (2,755) (6,988)
Net income 6,297 15,794 12,229 35,961
Net income attributable to noncontrolling interest (779) (1,100) (2,120) (2,022)
Net income (loss) attributable to TTEC stockholders 5,518 14,694 10,109 33,939
Other comprehensive income (loss)        
Foreign currency translation adjustments (20,285) 3,339 (25,884) 9,567
Derivative valuation, gross (2,019) 7,517 (784) 21,492
Derivative valuation, tax effect 513 (3,038) (729) (8,829)
Other, net of tax 106 130 214 259
Total other comprehensive income (loss) (21,685) 7,948 (27,183) 22,489
Total comprehensive income (loss) (15,388) 23,742 (14,954) 58,450
Less: Comprehensive income attributable to noncontrolling interest (516) (1,240) (1,958) (2,254)
Comprehensive income attributable to TTEC stockholders $ (15,904) $ 22,502 $ (16,912) $ 56,196
Weighted average shares outstanding        
Basic 46,016 45,662 45,944 45,805
Diluted 46,401 46,150 46,424 46,224
Net income per share attributable to TTEC stockholders        
Basic $ 0.12 $ 0.32 $ 0.22 $ 0.74
Diluted $ 0.12 $ 0.32 0.22 0.73
Dividends declared per share outstanding     $ 0.27 $ 0.22