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ACQUISITIONS AND DIVESTITURES (NARRATIVE) (Details) £ in Millions |  |  | 3 Months Ended |  |
--- | --- | --- | --- | --- | ---
Apr. 30, 2018 GBP (£) item | Apr. 30, 2018 USD ($) | Mar. 31, 2018 USD ($) | Mar. 31, 2019 USD ($) | Dec. 31, 2018 USD ($) | Apr. 30, 2018 USD ($) item
Business Acquisition [Line Items] |  |  |  |  |  |
Other liabilities, noncurrent |  |  |  | $ 121,301,000 | $ 126,532,000 |
Contingent Consideration, at fair value |  |  |  | 2,456,000 | 2,363,000 |
Revenue of Acquirees since Acquisition Date, Actual |  |  |  | 1,100,000 |  |
Income (loss) from operations of Acquirees since Acquisition Date, Actual |  |  |  | 0 |  |
Acquired intangible amortization of acquirees since acquisition |  |  |  | 100,000 |  |
SCS |  |  |  |  |  |
Business Acquisition [Line Items] |  |  |  |  |  |
Description of Acquired Entity | Strategic Communications ServicesOn April 30, 2018, the Company acquired all of the outstanding equity securities of Strategic Communications Services, Ltd ("SCS"). SCS provides services as a system integrator for multichannel contact center platforms, including CISCO. The Company offers in-house, managed and outsourced network, information, communications and contact center services to leading brands throughout Europe. This business has been integrated into the Company's CTS segment. | Strategic Communications ServicesOn April 30, 2018, the Company acquired all of the outstanding equity securities of Strategic Communications Services, Ltd ("SCS"). SCS provides services as a system integrator for multichannel contact center platforms, including CISCO. The Company offers in-house, managed and outsourced network, information, communications and contact center services to leading brands throughout Europe. This business has been integrated into the Company's CTS segment. |  |  |  |
Payments to Acquire Businesses | £ 4.4 | $ 6,100,000 |  |  |  |
Total purchase price |  |  |  |  |  | $ 9,511,000
Future Value of Liabilities Incurred From Business Acquisitions |  |  |  |  |  | 2,900,000
Contingent Consideration, at fair value |  |  |  | 2,456,000 | $ 2,363,000 | $ 4,100,000
SCS | Discount Rate |  |  |  |  |  |
Business Acquisition [Line Items] |  |  |  |  |  |
Business combination contingent consideration measurement input | item | 0.047 |  |  |  |  | 0.047
SCS | Other accrued expenses |  |  |  |  |  |
Business Acquisition [Line Items] |  |  |  |  |  |
Contingent Consideration, at Fair Value, Current Portion |  |  |  | 1,300,000 |  |
SCS | Other Noncurrent Liabilities [Member] |  |  |  |  |  |
Business Acquisition [Line Items] |  |  |  |  |  |
Contingent Consideration, at Fair Value, Current Portion |  |  |  | $ 1,200,000 |  |
SCS | United Kingdom, Pounds |  |  |  |  |  |
Business Acquisition [Line Items] |  |  |  |  |  |
Contingent Consideration, at Fair Value, Current Portion | £ | £ 3.0 |  |  |  |  |
BH |  |  |  |  |  |
Business Acquisition [Line Items] |  |  |  |  |  |
Date of Acquisition |  |  | Mar. 31, 2018 |  |  |
Description of Acquired Entity |  |  | Berkshire Hathaway Specialty ConciergeOn March 31, 2018, the Company, through its subsidiary Percepta, acquired certain assets from Berkshire Hathaway Specialty Concierge, LLC ("BH") related to a customer engagement center and the related customer contracts. This acquisition is being accounted for as a business combination. These assets have been integrated into the Company's CMS segment. |  |  |
Total purchase price |  |  | $ 1 |  |  |
BH | Customer Relationships [Member] |  |  |  |  |  |
Business Acquisition [Line Items] |  |  |  |  |  |
Fair Value of Assets Acquired |  |  | 257,000 |  |  |
BH | Lease Agreements [Member] |  |  |  |  |  |
Business Acquisition [Line Items] |  |  |  |  |  |
Fair Value of Assets Acquired |  |  | 330,000 |  |  |
BH | Fixed Assets |  |  |  |  |  |
Business Acquisition [Line Items] |  |  |  |  |  |
Fair Value of Assets Acquired |  |  | $ 98,000 |  |  |

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