XML 15 R4.htm IDEA: XBRL DOCUMENT v3.19.1
Consolidated Statements of Comprehensive Income (Loss) - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Consolidated Statements of Comprehensive Income    
Revenue $ 394,356 $ 375,249
Type of Revenue us-gaap:ServiceMember us-gaap:ServiceMember
Operating expenses    
Cost of services (exclusive of depreciation and amortization presented separately below) $ 293,334 $ 283,370
Selling, general and administrative 49,720 47,045
Depreciation and amortization 16,743 17,924
Restructuring charges, net 961 849
Impairment losses 1,506 1,120
Total operating expenses 362,264 350,308
Income from operations 32,092 24,941
Other income (expense)    
Interest income 340 1,068
Interest expense (5,288) (6,459)
Other income (expense), net 798 (11,516)
Total other income (expense) (4,150) (16,907)
Income before income taxes 27,942 8,034
Benefit from (provision for) income taxes (7,466) (2,102)
Net income 20,476 5,932
Net income attributable to noncontrolling interest (1,474) (1,341)
Net income (loss) attributable to TTEC stockholders 19,002 4,591
Other comprehensive income (loss)    
Foreign currency translation adjustments 1,631 (5,599)
Derivative valuation, gross 4,180 1,235
Derivative valuation, tax effect (1,119) (1,242)
Other, net of tax 55 108
Total other comprehensive income (loss) 4,747 (5,498)
Total comprehensive income (loss) 25,223 434
Less: Comprehensive income attributable to noncontrolling interest (1,503) (1,442)
Comprehensive income attributable to TTEC stockholders $ 23,720 $ (1,008)
Weighted average shares outstanding    
Basic 46,203 45,871
Diluted 46,590 46,452
Net income per share attributable to TTEC stockholders    
Basic $ 0.41 $ 0.10
Diluted 0.41 0.10
Dividends declared per share outstanding $ 0.30 $ 0.27