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v3.19.3.a.u2

LEASES (Tables) | 12 Months Ended
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Dec. 31, 2019
Lease, Cost [Abstract] |
Lease, Cost Table | The components of lease expense for the year ended December 31, 2019 are as follows (in thousands):
|  | Location in Statements of |  | Year Ended |
Description |  | Comprehensive Income (Loss) |  | December 31, 2019 |
Amortization of ROU assets - finance leases |  | Depreciation and amortization |  | $ | 7,157 |
Interest on lease liabilities - finance leases |  | Interest expense |  |  | 141 |
Operating lease cost (cost resulting from lease payments) |  | Cost of services |  |  | 47,269 |
Operating lease cost (cost resulting from lease payments) |  | Selling, general and administrative |  |  | 3,731 |
Operating lease cost (cost resulting from lease payments) |  | Other income (expense), net |  |  | 968 |
Short-term lease cost |  | Cost of services |  |  | 4,338 |
Less: Sublease income |  | Selling, general and administrative |  |  | (445) |
Less: Sublease income |  | Other income (expense), net |  |  | (1,984) |
Total lease cost |  |  |  | $ | 61,175 |
Schedule of leases | Other supplementary information for the year ended December 31, 2019 are as follows (dollar values in thousands):
|  | Year Ended |
|  | December 31, 2019 |
Finance lease - operating cash flows |  | $ | 103 |
Finance lease - financing cash flows |  | $ | 10,251 |
Operating lease - operating cash flows (fixed payments) |  | $ | 51,898 |
New ROU assets - operating leases |  | $ | 15,494 |
Modified ROU assets - operating leases |  | $ | 46,543 |
New ROU assets - finance leases |  | $ | 6,133 |
|  | December 31, 2019 |
Weighted average remaining lease term - finance leases |  |  | 2.91 yrs |
Weighted average remaining lease term - operating leases |  |  | 4.27 yrs |
Weighted average discount rate - finance leases |  |  | 1.43% |
Weighted average discount rate - operating leases |  |  | 7.22% |
Assets and liabilities lessee [Table Text Block] | Operating and financing lease right-of-use assets and lease liabilities within our Consolidated Balance Sheet as of December 31, 2019 and January 1, 2019 (date of adoption of ASU 842) are as follows (in thousands):
|  |  |  |  |  | January 1, 2019 |
Description | Location in Balance Sheet |  | December 31, 2019 |  | (date of adoption) |
Assets |  |  |  |  |  |  |  |
Operating lease assets | Operating lease assets |  | $ | 150,808 |  | $ | 129,894 |
Finance lease assets | Property, plant and equipment, net |  |  | 18,016 |  |  | 18,261 |
Total leased assets |  |  | $ | 168,824 |  | $ | 148,155 |
Liabilities |  |  |  |  |  |  |  |
Current |  |  |  |  |  |  |  |
Operating | Current operating lease liabilities |  | $ | 45,218 |  | $ | 35,535 |
Finance | Other current liabilities |  |  | 7,470 |  |  | 8,770 |
Non-current |  |  |  |  |  |  |  |
Operating | Non-current operating lease liabilities |  |  | 127,395 |  |  | 112,754 |
Finance | Other long-term liabilities |  |  | 8,896 |  |  | 10,765 |
Total lease liabilities |  |  | $ | 188,979 |  | $ | 167,824 |
Schedule of future minimum operating lease payments |
|  | Operating |  | Sub-lease |  | Finance |
|  | Leases |  | Income |  | Leases |
Year 1 |  | $ | 54,903 |  | $ | (2,976) |  | $ | 7,594 |
Year 2 |  |  | 47,892 |  |  | (621) |  |  | 5,587 |
Year 3 |  |  | 43,590 |  |  | (345) |  |  | 2,139 |
Year 4 |  |  | 28,124 |  |  | (201) |  |  | 1,109 |
Year 5 |  |  | 14,494 |  |  | — |  |  | 331 |
Thereafter |  |  | 14,734 |  |  | — |  |  | — |
Total minimum lease payments |  | $ | 203,737 |  | $ | (4,143) |  | $ | 16,760 |
Less imputed interest |  |  | (31,124) |  |  |  |  |  | (394) |
Total lease liability |  | $ | 172,613 |  |  |  |  | $ | 16,366 |
Schedule of future minimum finance lease payments | The future minimum operating lease and finance lease payments required under non-cancelable leases as of December 31, 2019 are as follows (in thousands):
|  | Operating |  | Sub-lease |  | Finance |
|  | Leases |  | Income |  | Leases |
Year 1 |  | $ | 54,903 |  | $ | (2,976) |  | $ | 7,594 |
Year 2 |  |  | 47,892 |  |  | (621) |  |  | 5,587 |
Year 3 |  |  | 43,590 |  |  | (345) |  |  | 2,139 |
Year 4 |  |  | 28,124 |  |  | (201) |  |  | 1,109 |
Year 5 |  |  | 14,494 |  |  | — |  |  | 331 |
Thereafter |  |  | 14,734 |  |  | — |  |  | — |
Total minimum lease payments |  | $ | 203,737 |  | $ | (4,143) |  | $ | 16,760 |
Less imputed interest |  |  | (31,124) |  |  |  |  |  | (394) |
Total lease liability |  | $ | 172,613 |  |  |  |  | $ | 16,366 |
Schedule of future minimum capital lease payments | The future minimum rental and capital lease payments under non-cancelable leases as of December 31, 2018 are as follows (in thousands):
|  | Operating |  | Sub-lease |  | Capital |
|  | Leases |  | Income |  | Leases |
Year 1 |  | $ | 47,379 |  | $ | (2,624) |  | $ | 8,770 |
Year 2 |  |  | 36,045 |  |  | (2,631) |  |  | 5,548 |
Year 3 |  |  | 30,678 |  |  | (276) |  |  | 3,798 |
Year 4 |  |  | 26,584 |  |  | — |  |  | 1,005 |
Year 5 |  |  | 17,226 |  |  | — |  |  | 414 |
Thereafter |  |  | 25,362 |  |  | — |  |  | — |
Total minimum lease payments |  | $ | 183,274 |  | $ | (5,531) |  | $ | 19,535 |
Less imputed interest |  |  |  |  |  |  |  |  | — |
Total lease liability |  |  |  |  |  |  |  | $ | 19,535 |
Schedule of Change in Asset Retirement Obligation Liability | The Company records asset retirement obligations (“ARO”) for several of its customer engagement center leases. Capitalized costs related to ARO’s are included in Other long-term assets in the accompanying Consolidated Balance Sheets while the ARO liability is included in Other long-term liabilities in the accompanying Consolidated Balance Sheets. Following is a summary of the amounts recorded (in thousands):
|  | Balance at |  |  |  |  |  |  |  |  |  |  | Balance at |
|  | December 31, |  | Additions and |  |  |  |  |  |  |  | December 31, |
|  | 2018 |  | Modifications |  | Accretion |  | Settlements |  | 2019 |
ARO liability total |  | $ | 2,482 |  | $ | 788 |  | $ | 26 |  | $ | (292) |  | $ | 3,004 |
|  | Balance at |  |  |  |  |  |  |  |  |  |  | Balance at |
|  | December 31, |  | Additions and |  |  |  |  |  |  |  | December 31, |
|  | 2017 |  | Modifications |  | Accretion |  | Settlements |  | 2018 |
ARO liability total |  | $ | 1,938 |  | $ | 1,153 |  | $ | 14 |  | $ | (623) |  | $ | 2,482 |

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- Definition Tabular disclosure of undiscounted cash flows of finance lease liability. Includes, but is not limited to, reconciliation of undiscounted cash flows to finance lease liability recognized in statement of financial position. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 842 -SubTopic 20 -Section 50 -Paragraph 6 -URI http://asc.fasb.org/extlink&oid=77888426&loc=SL77918701-209980 + Details
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- Definition Tabular disclosure of lessee's lease cost. Includes, but is not limited to, interest expense for finance lease, amortization of right-of-use asset for finance lease, operating lease cost, short-term lease cost, variable lease cost and sublease income. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 842 -SubTopic 20 -Section 50 -Paragraph 4 -URI http://asc.fasb.org/extlink&oid=77888426&loc=SL77918686-209980 + Details
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