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RESTRUCTURING AND INTEGRATION CHARGES AND IMPAIRMENT LOSSES (NARRATIVE) (Details) - USD ($) | 3 Months Ended | 12 Months Ended
--- | --- | ---
Dec. 31, 2017 | Sep. 30, 2017 | Dec. 31, 2019 | Dec. 31, 2018 | Dec. 31, 2017
Reduction in force |  |  | $ 1,035,000 | $ 827,000 | $ 1,161,000
Facility exit charges |  |  | $ 712,000 | 5,304,000 | 2,219,000
Impaired Long-Lived Assets Held and Used, Asset Description |  |  | During each of the periods presented, the Company evaluated the recoverability of its leasehold improvement assets at certain customer engagement centers. |  |
Impaired Long-Lived Assets Held and Used, Method for Determining Fair Value |  |  | To determine fair value, the Company used Level 3 inputs in its discounted cash flows analysis. Assumptions included the amount and timing of estimated future cash flows and assumed discount rates. |  |
TTEC Digital |  |  |  |  |
Reduction in force |  |  | $ 141,000 | 133,000 | 149,000
Facility exit charges |  |  | 41,000 | 0 | 169,000
TTEC Engage |  |  |  |  |
Reduction in force |  |  | 894,000 | 694,000 | 1,012,000
Termination fee |  |  |  | 2,900,000 |
Facility exit charges |  |  | 671,000 | 5,304,000 | 2,050,000
TTEC Engage | Leasehold Improvements |  |  |  |  |
Restructuring impairment losses |  |  | $ 0 | 1,100,000 | 0
Connextions |  |  |  |  |
Reduction in force |  |  |  |  | 400,000
Termination fee |  |  |  | $ 1,900,000 | 600,000
Integration charges | $ 3,900,000 | $ 5,600,000 |  |  |
Facility exit charges |  |  |  |  | $ 1,400,000
Connextions | Leasehold Improvements |  |  |  |  |
Integration charges | $ 3,500,000 |  |  |  |

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